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My G4 818P went to a boot loop yesterday. Found that it's usual hardware problem for that model.
LG service is ready to replace motherboard for free.
But in that case I will lose all my data on internal storage, whereas I can still see and touch it.
What I found at the moment:
I can't use Recovery mode as the model still have locked bootloader
can boot in *Download mode*, and run `Send_Command.exe` (used in the rooting procedure for LG devices)
The last thing allows me to sent some unix-like commands to the phone body, I can see all the files on the Internal SD (/data/media/0), can even see their content in the console using `cat` command. The problem is that I can't copy them outside the phone. External SD can't be mounted. At least I don't know if `mount` command blaming since STDERR is not available.
In addition:
I found a @jacob019 version (http://forum.xda-developers.com/showpost.php?p=60557353&postcount=454) of `Send_Command.exe`, hoping to modify it to extract the data somehow;
Another option I found is eMMC Raw Tool, which works with download mode to copy phone partitions on many Qualcomm-based devices, but it doesn't see my phone.
Really appreciate any ideas or help!
Anyone?
Ready to pay for any help. Thank you!
go to a phone service? locally? they have more experience with this kind of stuff and can easily solve it.
Eventually, I found the solution for the problem.
I could download full internal memory by using a hardware module called Octopus (http://octopusbox.com/eng/news/details/572). I hired it in a phone service.
It creates an image file of whole the partitions on the phone. Later you can use it with R-Studio to get access to different partitions and files.
Hi @carmalius - I have hit a similar problem. My H818P has died and not able to boot. Could you please provide details as to how you were able to recover data.
Thanks a lot in advance....
Hi everyone.
A few weeks ago, I was the owner of an LG G4 Phone.
Unfortunatelly, it came with a factory problem, and now it's dead.
Now I'm using an HTC.
I had some locked files using the "Content lock" option, and send them to the SD card.
But now, on my HTC, of course I can't open them.
Does someone know how this can be done?
Maybe someone could export an apk for this, like "content lock.apk" ???
Hope there's a workarround for this.
Thanks in advance!!!
You can't do anything. The DRM keys are specific to your phone. If things are locked or encrypted and you transfer phones, there is NOTHING you can do. G4 uses hardware based encryption. Even transferring it to another G4 would be pointless.
Buuuu, OK. Thanks for the quick response.
Sent from my HTC One M9PLUS using XDA Premium 4 mobile app
same lg g4, locked files .DM gone
folder got renamed, i still have all the dm files, same phone, logins etc, but locked files is empty....what can i do, was a lot of photos!!!!
lazee486 said:
folder got renamed, i still have all the dm files, same phone, logins etc, but locked files is empty....what can i do, was a lot of photos!!!!
Click to expand...
Click to collapse
same problem with me.
please give me a solution?
how can u solve this problem?
junaid1989 said:
same problem with me.
please give me a solution?
how can u solve this problem?
Click to expand...
Click to collapse
I have the same problem with it. Mine was in the state of boot loop until it die.
Is it possible to unlock the .dm files on my sd card after I fixed my own LG G4 ?
Solution
yupraha said:
I have the same problem with it. Mine was in the state of boot loop until it die.
Is it possible to unlock the .dm files on my sd card after I fixed my own LG G4 ?
Click to expand...
Click to collapse
junaid1989 said:
same problem with me.
please give me a solution?
how can u solve this problem?
Click to expand...
Click to collapse
hey, i had this problem with my LG G3 D850 AT&T and what i did was connect the phone to the pc and copying the locked files in another folder. Then i searched in my phone and the problem was solved, the files y copyed apperead and the files that were in the original folder. Srry for my english, im not a native speaker but i hope you got the idea and solve the problem as i did.
Greetings from Dominican Republic
I've hunted everywhere for a solution to this. I have over 100 photos locked through the LG G5 I had (I now have a Samsung S7) & can't find any way of unlocking them.
Please can someone point me in the direction of how this can be solved, if it can. I see Tadp0le on this thread says it's can't - is this still the case?
Thanks
I have a fix!
Ive read through a few posts who's problem seems similar to mine in that I locked files on my phone on the SD card and cant get them unlocked. I changed the SD Card and when I wanted to get the files back it was telling me it failed to unlock them and all the photos had a ".dm" attached to the file name.
To solve this I put all the files from the SD Card on my computer, connected phone with new SD card and copied over the folder into the new SD card. When I went into the image folder and selected "Show Locked files" and nothing appeared........
What I did next was select a photo already in the phone and locked it and because its a new SD card it asked me to set up the lock password and once done, it locked the photo and it disappeared. Then this time, when I chose to show the files it opened and had not only the photo i'd just added but also the folder i'd imported with all the images!
You will need an LG phone to get these files unlocked so if you've bricked your phone, either get another LG or ask a friend you can trust who has an LG
Hope this helps someone
fix
rockluvva said:
I've hunted everywhere for a solution to this. I have over 100 photos locked through the LG G5 I had (I now have a Samsung S7) & can't find any way of unlocking them.
Please can someone point me in the direction of how this can be solved, if it can. I see Tadp0le on this thread says it's can't - is this still the case?
Thanks
Click to expand...
Click to collapse
hey , i did mine just now. i got the idea from one of the post on this page
move the locked file to the computer , lock a new picture or video on your phone. Move the locked files on your computer back to the sd card, but put it in the same folder of the picture/ video you just locked.
They will all show up it locked files on your phone ( it might not show up right away though)
---------- Post added at 12:06 AM ---------- Previous post was at 12:01 AM ----------
PhantomFX said:
Ive read through a few posts who's problem seems similar to mine in that I locked files on my phone on the SD card and cant get them unlocked. I changed the SD Card and when I wanted to get the files back it was telling me it failed to unlock them and all the photos had a ".dm" attached to the file name.
To solve this I put all the files from the SD Card on my computer, connected phone with new SD card and copied over the folder into the new SD card. When I went into the image folder and selected "Show Locked files" and nothing appeared........
What I did next was select a photo already in the phone and locked it and because its a new SD card it asked me to set up the lock password and once done, it locked the photo and it disappeared. Then this time, when I chose to show the files it opened and had not only the photo i'd just added but also the folder i'd imported with all the images!
You will need an LG phone to get these files unlocked so if you've bricked your phone, either get another LG or ask a friend you can trust who has an LG
Hope this helps someone
Click to expand...
Click to collapse
you re the man ! To be honest , i didnt really get what you meant, but it gave me the idea of how to do it. I fixed it thanks to you
On another LG phone, login with same google account which was logged in while locking
*.dm files are encrypted files of LG, normally photos and videos. If you have locked It in any lg device it can be unlocked by any recent lg phone logged in with same google account which was used to lock .
Suppose you have locked some photos using LG G3 & the device was logged in with [email protected]. The locked files get .dm extension. You have some how backed up those .dm files and now your LG G3 is lost/dead.
1.Lend any of your friend's LG phone (LG G2/G3/G4/G5/V10/V20)
2.login the device with [email protected]. (same google account which was logged in while locking).
3. Transfer .dm files to any folder of Sdcard and RESTART.
4. Open Gallery--> open any image--> click option(3dots)--> lock-- > set pin and backup email
(step 4 not necessary if pin already set for locking)
5. Open gallery--> Click on option(3dots) and select "show locked files"
6. YOU WILL BE ABLE TO SEE all locked files including those you want to unlock.:good:
7.Unlock files you want to unlock and now .dm extension is gone.
8.you can tranfer and be able to view those files to any device.
9. Say thanks to you friend who allowed to lend his phone anf ofcourse me too. :victory::victory::victory:
Fix addendum (cannot be unlocked from different google account then locked it)
Thank you! Thank you! Thank you!! I was finally able to retrieve some really important locked pictures.
I had one issue with the instructions below. When I added my gmail account to the phone and then followed steps 4 and 5 it still automatically associated the lock with the primary gmail account instead of the one I added (and had originally locked the photos with).
Instead do as follows
Settings->Security->content lock->(if you already set up a lock on the phone put in the password you just set up)->google account->Choose account that ORIGINALLY locked the files-> ok->set lock.
Afterwards go back to the gallery and follow the rest of the steps(4 to the end). Voila! Pictures are finally unlocked!
Thank you all again because without your fix I never would've fixed my issue.
Kujurdm said:
*.dm files are encrypted files of LG, normally photos and videos. If you have locked It in any lg device it can be unlocked by any recent lg phone logged in with same google account which was used to lock .
Suppose you have locked some photos using LG G3 & the device was logged in with [email protected]. The locked files get .dm extension. You have some how backed up those .dm files and now your LG G3 is lost/dead.
1.Lend any of your friend's LG phone (LG G2/G3/G4/G5/V10/V20)
2.login the device with [email protected]. (same google account which was logged in while locking).
3. Transfer .dm files to any folder of Sdcard and RESTART.
4. Open Gallery--> open any image--> click option(3dots)--> lock-- > set pin and backup email
(step 4 not necessary if pin already set for locking)
5. Open gallery--> Click on option(3dots) and select "show locked files"
6. YOU WILL BE ABLE TO SEE all locked files including those you want to unlock.:good:
7.Unlock files you want to unlock and now .dm extension is gone.
8.you can tranfer and be able to view those files to any device.
9. Say thanks to you friend who allowed to lend his phone anf ofcourse me too. :victory::victory::victory:
Click to expand...
Click to collapse
When ever i lock a video on my lg g5 it becomes corrupted and does not unlock it any solution?
content lock lg v20 , unlock pictures lg v20
memuller said:
Hi everyone.
A few weeks ago, I was the owner of an LG G4 Phone.
Unfortunatelly, it came with a factory problem, and now it's dead.
Now I'm using an HTC.
I had some locked files using the "Content lock" option, and send them to the SD card.
But now, on my HTC, of course I can't open them.
Does someone know how this can be done?
Maybe someone could export an apk for this, like "content lock.apk" ???
Hope there's a workarround for this.
Thanks in advance!!!
Click to expand...
Click to collapse
Hi , I had this problem and it seems to be an LG software issue , today i decided to solve it , i took the locked files and transferred them just outside the folder they were in , i then went back to unlock the content with my pin and email address , it will then show your files and a padlock on the top right hand side , click the padlock and there you go , its unlocked.
Hi
Hi
I really need help
My lg g5 broke and i have some lock photos in my sd card
I bought samsung galaxy s8 but i cant open dm.png
Please help me
It worked, thanks
.dm file unlock assist
Hi. to successfully unlock your photos that are classified as .dm files on other phones or your computer, try unlocking them on the phone they're stored on. From there you should have no issue viewing them on another phone or your computer when you transfer them over. I had the same issue earlier with my photos, now I'm good.
Before i root my LG G4, i take out my SD card and after proceed, i went through couple errors for rooting which was not compatible with my LG G4. After a day of frustrating because i had to setup my info like a new phone couple times but after rooting, setup info again and inserting my SD Card, i dicided to check my "SHOW LOCKED FILES" but ask for enter new pin but when i got in, my files were not displaying and when i chick, it said " LOOK TO ANOTHER GOOGLE ACCOUNT AND CANNOT BE OPENED." I knew i add back all the account i knew i had including my Google account but still my files doesn't show. I switch between both account and nothing still. hAVE LIKE 2,000 + FILES LOCK TO SOME IDK GOOGLE ACCOUNT BUT can someone can someone help me PLEASE!?????????
I lost a bunch of locked photos when my LG G4 died. On my LG G8, I want to keep these photos backed up on my PC so this doesn't happen again. Problem is, even after unlocking the photos on the LG G8, then copy them over to the PC, the files still show up as jpg.dm (again, they were unlocked before copying) and cannot be viewed on the PC when you want to see the photos on your large PC screen. Any solutions to this?
Study on Decryption of Files Encrypted by LG Gallery App
I'm sure someone with encryption knowledge, can create an app to decrypt "dm" files
"Thesis on study on the decryption of files encrypted by the LG Gallery application"
In google: "popup podownload LGEID2" and download the pdf.
I can donate for development
This post was edited by Damionix at 08:48, Jun-18-2017
Good Day Everyone,
I am writing to seek help with my encryption issue. I have read all over the forums and cannot find a solution.
In a nutshell, I stored some files in Private folder and they are encrypted. I changed my phone from Mi Max Prime (sold) to Mi Max. Stable update 8.2. I am unable to restore the files, I can see then, but there is no thumbnail or image. On my computer they show up as HIDDEN.....etc.
My question to you is, is the encryption hardware dependent? In other words, do I need to get my old Mi Max Prime back in other to be able to decrypt the files again?
I even changed my Mi Cloud password and all, still no avail.
Attempting to decrypt them end with error message "Attention, Couldn't restore".
These are quite important pictures and video. Is there a tool anyone can recommend?
Please any feedback is welcomed.
I am desperate. Please don't ignore, I am willing and ready to try any solutions.
The encryption keys might be on your original device.
No Luck
keithleyson said:
The encryption keys might be on your original device.
Click to expand...
Click to collapse
I put the SD card back in the original phone and it still won't decrypt the files. This is a big lesson learned with these things. They are not yet fully ready for main usage
Hey all,
as I was backing up files from my phone (internal storage full, 500MB to go) via USB, and after I'd done a bunch of PDFs and what not, I wanted to start moving videos / photos. That failed instantly and after that, EVERY SINGLE IMAGE / VIDEO file was gone from the phone. I installed three "recovery" apps - they couldn't find a thing. I have a bunch of family stuff I really, really would like to have back.
I downloaded the MIUI unlocking tool and wanted to 'get going' with rooting, but I'm getting a "Unlock will erase user data" notification, for if I continue. This does not seem what I want.
- Can I continue without definitely trashing any hope of recovering files?
- Is there another way to get to files that magically disappeared (no Sync on, no OneDrive auto-backup, no nothing at all) that do not required root, and/or ...
- Is this a "known" problem? I cannot seem to find anything.
Many, many, many thanks......
As MIUI Unlocking tool says, it will delete all the data on the phone.
Whelp, this is happening. I'll give it a go before I can't get the files...
I have to wait 2 weeks for the MIUI tool to allow unlocking the bootloader. So I guess at this point I'd mostly like to know if the Mysterious Case of the Disappearing Files is something that's more common on the Redmi Note 5 - or on Android 8.1 / MIUI? I'd like to assure the reader at this point that, while threads like these are a dime a dozen and it often boils down to user error, I'm not a complete nitwit and assure you I was doing nothing other than Ctrl-X -> Ctrl-V to harddrive, got an error message, 40GB were magically freed up on internal storage and ALL files were gone. All of it. Folders too.
Updating thread title, hope that's okay..
Realistically, considering different "undelete" / "recovery" apps are not finding ANYTHING!!! at all, how likely is it even that something will be found once the device has been rooted? This almost seems like it had a system reset while it was still enabled...... Just everything gone / re-encrypted / whatever. Is that even possible? Again, though, the device DID NOT reboot. The files were there......then 40GB was gone.
It is possible to recover the data but the process will require root permissions. Install Disk digger pro from playstore. And give root permissions it can easily recover the most of the photos ( May recover all but possibilities are less ) Give a try bro it will definitely help you. As it helped me before.
I had something similar back when I had Redmi Note 3. Files just disappeared when I put them inside obb folder. However, they reappeared when I entered the recovery (it was custom) and I copyed them via cable onto my pc. They weren't there when I connected normally turned on phone to the pc, and it was annoying. So whatever you are doing, don't format your phone, otherwise you'll lose the files forever.
If rooting and installing an app to recover the files won't help, I suggest you flashing twrp and trying to find them from there using the cable and a pc, or whatever.
Thanks. It's a shame I'm finally "getting in to" rooting only now, now that I have a problem. When I tried many years ago I felt it was too complicated and most of all risky....
The main problem I have with rooting is that the Mi Unlock Tool wishes to Reset the phone, re-encrypting it in the process, and destroying any hope of recovering data. I intend to flash OrangeFox before it can reset.... Does anyone have a better idea....? It's really very, very much appreciated!
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
PhoneTechShop said:
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
Click to expand...
Click to collapse
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
kidamnesiac said:
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
Click to expand...
Click to collapse
No photos gone... Really weird how she done it.. This never happens... She musted done something else..
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
jskasia said:
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
Click to expand...
Click to collapse
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
kidamnesiac said:
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
Click to expand...
Click to collapse
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
PhoneTechShop said:
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Click to expand...
Click to collapse
jskasia said:
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
Click to expand...
Click to collapse
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
PhoneTechShop said:
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
Click to expand...
Click to collapse
Phone has been switched off that night immediately, after the test to recovery through standard software failed...
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I wasn't even on the latest 9.1 but still on 9.0 Version, but I see I'm not the only one in this situation. I'm trying to get in touch with Huawei but no luck so far other than "sorry for what happened... "
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
kidamnesiac said:
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
Click to expand...
Click to collapse
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
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I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
PhoneTechShop said:
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
Click to expand...
Click to collapse
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
PhoneTechShop said:
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Click to expand...
Click to collapse
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
jskasia said:
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
Click to expand...
Click to collapse
I'm afraid I read your post after deleting the folder from the pc (when I finished renaming all the files, I removed the original recovered folder)
I can try to reconstruct the process and post some screenshots asap
kidamnesiac said:
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
Click to expand...
Click to collapse
So you said u didn't use recovery software and in last of your message u saying u been using recovery software???