Not receiving some push notifications - HTC 10 Questions & Answers

Has anyone experienced problems with some notifications? Just recently I stopped receiving push notifications for both Hangouts and Whatsapp? My messages only appear when I enter the app. I've even cleared the app data for Hangouts, uninstalled, reinstalled, and it solved the problem but only temporarily. I can't determine if it's a phone, marshmallow, or app issue. This is my first time on marshmallow and I've never experienced this before coming from KitKat on my HTC M8.

I've had the same issue since updating the OS software last week. Any help on this would be much appreciated. I'm not receiving push notifications for any apps anymore. All settings are turned on to receive them. I've even downloaded an app to push the notifications and it doesn't work.

Are you sure DND mode is not active?

Absolutely positive.
I managed to fix it through a whatsapp forum about not receiving push notification for that particular app. Hopefully this helps the OP.
When I got my phone I restricted background data on google services because it used 10gb of data within a 10 minute period of turning on my phone, mostly coming from that. For the first 2 months I was still getting push notifications for all my apps, but with the most recent OS update something must have changed it so the settings were no longer compatible.
So I re-enabled background data on google services and it started to work.
See if that helps. If not, I'm stuck on ideas.
Good luck an let us know how you go.

I was wondering if anyone had any problems with yahoo mail I only recently get emails notifications Wen I open the app I can't find anywhere in settings Were you can change sync every 5 minutes or so on I don't know what it's set at
Sent from my HTC 10 using XDA-Developers mobile app

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Gmail keeps updating without me granting permission

Hi.
Gmail keeps updating and eating storage space without asking me first.
I don't want it, as I prefer the htc client...so how do I stop it happening, automatic updating is NOT ticked.
I'm concerned about how this happens, as it implies any application can update without my permission which would seem to be a privacy risk (although its the storage usage that concerns me most)?
Sent from my HTC Desire using XDA App
Are you rooted? I have not seen gmail update but deleting it should stop it from updating.
Gmail is a push email system so when an email appears in your inbox it will be pushed to your phone. It's how Android works. Although, as you said, turning off Gmail sync should stop this...
Apologies, maybe I wasn't so clear. It's not that 'emails keep arriving' that I'm on about!
I mean the actual "Google Mail" application itself. I don't use it...I have tried it on occasion but I always come back to using the HTC Mail application because I prefer the UI and I don't need instant push email, I'm happier scheduling to recieve mail every few hours.
BUT...what I find is that every so often, the Google Mail application UPDATES itself with a new release from the Market. I don't want that to happen, and I have to "remove the updates".
Same happened with Flash for a while which kept insisting on installing a big update that I had no interest in recieving, although that seems to have disappeared from my Applications list now (and I can still use Flash fine).
I'm not rooted, the stock ROM is fine for me, I've toggled that setting that enables all apps to install directly to SD...but things like the updates to Google Mail seem to take up a load of on phone storage.
Ah right!!! Unless Google ignores things for system updates I can't comment. I have the opposite issue in that nothing updates automatically ever!!
In the market page, can you turn off "automatic updates"? I think for google mail it is on by default.
Hmm, am having this same problem. Gmail App keeps updating, dispite auto-updates (for gmail app) unchecked. Problem is I'm using email-notifier app, which only works w/ earlier version, hence I need the current gmail version to remain.
For what it's worth, this is a non-HTC phone / stock ROM. Found this thread via google search and am posting here (sorry to revive old thread) in case there is some other 'android wide' solution someone's come up with.
Blue

[Q] I have two apps that are failing to show background notifications.

I'm running CM 6.1 Stable. I have two apps installed that I have configured to provide me with background notifications: reddit is fun and Foursquare. Reddit is supposed to check for new messages hourly and Foursquare us supposed to check for friend updates every 10 minutes. Neither app is functioning in this regard.
Has anyone else had an issue like this? Is there by chance some setting that prevents 3rd party background notifications from working that I may have enabled by accident? Gmail notifications are still working.
I checked my system log for errors or anything unusual while enabling or disabling the Foursquare notification feature and there was nothing that I could see.
Do apps need to have a service running to provide this sort if functionality, or can the Android system simply let apps schedule periodic tasks? I ask because I don't see any services running for these two apps, and if they are required, that would be a problem.
try moving it back to ur phone not ur sdcard......
tw1k said:
I'm running CM 6.1 Stable. I have two apps installed that I have configured to provide me with background notifications: reddit is fun and Foursquare. Reddit is supposed to check for new messages hourly and Foursquare us supposed to check for friend updates every 10 minutes. Neither app is functioning in this regard.
Has anyone else had an issue like this? Is there by chance some setting that prevents 3rd party background notifications from working that I may have enabled by accident? Gmail notifications are still working.
I checked my system log for errors or anything unusual while enabling or disabling the Foursquare notification feature and there was nothing that I could see.
Do apps need to have a service running to provide this sort if functionality, or can the Android system simply let apps schedule periodic tasks? I ask because I don't see any services running for these two apps, and if they are required, that would be a problem.
Click to expand...
Click to collapse
theXeffect said:
try moving it back to ur phone not ur sdcard......
Click to expand...
Click to collapse
Neither app is on the SD card.
are you sure.....

[Q] No Facebook notifications or chat heads.

Running:
Nexus 7 (2013) WiFi only, 16GB
Android Version: 4.4.4
Cyanogenmod Version: 11
Let me start off by saying that notifications and chat heads are enabled. I've tried uninstalling and reinstalling the apps, clearing the apps data and clearing the system cache partition.
Everything was fine until last night when randomly I stopped receiving Facebook notifications and chat heads became buggy. I am no longer notified when someone messages me, comments on a post of mine, etc. That doesn't bother me all that much, but the thing that bothers me is that chat heads don't seem to be working properly. They would usually automatically appear when someone messages me but they've stopped doing that. I don't get any sort of notification either. I have to manually open up the app to see if I have been messaged, then press on the conversation I want to open a chat head for. The strange thing is, everything works fine when I'm actually inside the Facebook app. When I'm in the app, chat heads appear automatically like they should. It's only when I close the app so the chat heads are over my other applications that they stop appearing. I can still chat through the already opened chat heads, just none appear so I don't know if I've been messaged.
Here is what I have to do to check if I've been messaged by someone else:
(Image added as attachment as I can't post outside links)
As you can see, instead of their chat head appearing, I have to expand an already active chat head and press the inbox icon. This problem is probably something to do with the notifications not working.
It isn't a heartbeat problem. The notifications don't appear at all. My friend has the same Nexus and he is not facing this problem. Notifications for everything else work fine.
Anyone got any advice?
Thanks.
I've got the same issue man...
Pretty sure they changed the app. You need separate messaging app for Facebook now. I may be wrong though.
madbat99 said:
Pretty sure they changed the app. You need separate messaging app for Facebook now. I may be wrong though.
Click to expand...
Click to collapse
Yes they have. And both notifications aren't working.
---------- Post added at 09:50 AM ---------- Previous post was at 09:38 AM ----------
Just for reference, I've tried:
Uninstalling, then reinstalling Facebook and Messenger
Installing previous versions of both apps
Cleared cache, data of both apps
Triple checked notification settings in both apps and on device
Tried PFN to no avail
Turned platform off and then on again
Also, I had Messenger installed then uninstalled due to privacy concerns and I only noticed the lack of notifications after I reinstalled Messenger. It's as if Facebook is punishing me
Ok. So I've fixed mine. Facebook and Messenger notifications are both working now.
Not entirely sure of the issue, but I've;
Went to root/system/etc and deleted hosts file.
Installed SuperSU and updated binary.
Removed Facebook and Google accounts from device and resynced both.
*edit.
Not sure if it had anything to do with it, but I uninstalled Freedom as well...

No notifications

Hi,
I have a OP3 running OxygenOS 4.0.3.
The phone has been running without issues, but now I have one.
A couple of days ago I turned the battery saver on. Ever since then, for notifications, it is behaving like if it was in battery saving mode. So, I don't get gmail, outlook, facebook, ... notifications. Telegram is working tough.
In parallel, I've tried to set-up Google Prompt as 2nd step authentication and I'm getting the following error:
"It looks like you have a compatible phone, but it's not online. "
I can confirm that my phone is online and that I can browse the internet. Probably this has the same root cause as the notifications problem.
Any help?
Do a factory reset and setup your Google account again. Looks like the phone is not able to contact the Google servers.
Thanks for the answer,
The phone is capable of reaching google servers. If I open the Gmail app for example and refresh, it fetches my mails.
I think that somehow the problem is that applications are not accessing data in the background.
I have a similar problem. When I'm connected to wifi I miss and not receive some notifications. Even got me in a bind a few times with work. Uugh

[Q] Facebook notifications do not work

Anyone else having issue with Facebook notifications?
Every other app works fine - Google+, Twitter, LinkedIn..etc.
I checked my app settings and notification settings within Android and everything seems to be in order. Even re-installed the Facebook app and still no dice.
When I open the app I see I have notifications, however my phone isn't notifying me of anything related to Facebook. I have open the app to see the notifications within the app.
Anyone else having the same problem?
I am on Pixel 2 XL 8.1 stock.
Did you disable background activity for the app?
laureanop said:
Did you disable background activity for the app?
Click to expand...
Click to collapse
No, it is active.
Having the same issue. Also there are times the app doesn't recognize that the phone is connected to WiFi. The app continues to update the feed, but the videos won't auto play until I turn off WiFi then back on.
Have you ever cleared the cache and data under the Google Framework Services trying to push the OTA update? It is said that would break GCM things.
solohsu said:
Have you ever cleared the cache and data under the Google Framework Services trying to push the OTA update? It is said that would break GCM things.
Click to expand...
Click to collapse
I have not, but the problems have been since day 1 of getting the phone. I'll give it a try and see if there is an improvement.
hey have you got a solution to the problem i am facing the same problem
Similar problem with bootleggers on my Redmi note 5 pro

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