LG G3 - Phone is on, screen stays black - G3 Q&A, Help & Troubleshooting

Hi all,
I have an LG G3 which was working fine but now the screen will not turn on, I know the phone is still working because I can hear the interactions with the phone.
Is there anyway to fix this issue? I have had the screen replaced before and I would prefer to not need to replace it again.

Sometimes is not the screen itself but the connectors on the main board, you may tear down the phone and check those out, clean them with rubbing alcohol. If that doesn't help it may be a motherboard issue

Related

Screen died?

Last night I was out and during the night I pulled my desire z out of my pocket to find that the screen was dead, the soft touch buttons were still lit up and working but no display. I pulled the battery and tried to reboot and no luck, you can hear it booting and even unlock/receive calls and txts etc once it has booted up just the screen stays blank the whole time so have to do everything on feel.
Essentially does this just mean my screen has a hardware fault? is it worth trying to fix? I assume the only option would be to purchase a replacement screen and dissemble and reassemble it?
(warranty is not worth it as I live in New Zealand and would have to send my phone back to the UK where I bought it from, also I have dropped it quite a few times so probably voided anyway...)
Thanks in advance for any input
Does it never display anything? So not even a flash during boot or something?
Because then it is probably a hardware problem.
Since the soft touch buttons do still work I think there might be a little crack or something in the flat cable that connects the bottom half with the top.
Maybe you could check whether you can see if the cable is broken or not?
The best thing to do then is to look for a replacement and try to fix it yourself or bring it to a shop where they can do it for you.
No it never displays anything, completely dead the whole time. The touch input is still working though as I answered a phone call this morning on it by making the usual gesture just without being able to see anything. Doesnt seem to be anything wrong with the cable itself as far as I can see. Yea might have to get someone to have a look at it.
My phone is acting the same. I dropped my phone in the pond before, but pulled battery out on time and had it in rice for a day. My phone was still working for about two weeks after that incident. I dropped it and had one little crack at the top of the screen and about a week after that it died when I had a water balloon fight with the phone in my pocket. D;
Do any of you know if the replacement lcd screen/digitizer for the Desire Z would work for the G2?
I had the same thing happening to my G2 screen, only it was intermittently working for a little while, then just completely died and wouldn't work. It was doing this crazy flickering thing then the back light wouldn't go on at all. If I held the phone at a certain angle in the sun, I could see that the pixels were indeed working on the display, but there was no backlight to make them normally visible.
So I purchased a replacement screen from ebay and carefully followed the directions on a youtube video for a G2 take apart. Its not a hard task to take apart and get down to the screen itself. It was rather easy. After putting it back together the screen still didn't work! Sounds work, i can also receive calls etc. But the screen still doesn't work!
Is there any way that this could be a software issue?
Oh and PS, I believe the LCD replacement would work for both the desire Z and the G2. They are identical phones after all right? I'd say its a safe bet. The screen I bought was only 35 bucks. Didn't think that was a bad deal.
Another dead screen or something else?
Few days ago my phone fell of the couch onto a rug - no big deal, so far it has survived much worse, but when I picked it up, the colors were all messed up - overly green and red. Tried restarting - no luck. Everything worked fine, except the colors, but then the screen turned of completely. I could hear notifications, phonecalls, but the screen was dead. After some tapping on the screen, it turned on again - with ****ed up colors. Then started flickering and was gone again. Few more times I could turn it on by tapping before it was dead for good.
Figured, after all these drops it survived, maybe the screen connector is a bit loose. I mean, I could sometime get a contact when tapping it, so I dissasambled it completely, secured all the connection, put it all back tougether and fired up - same thing: dead screen, phone working.
Has anyone had such problem before? Is it screen that is dead, or connector or... I have no clue... I would like try to fix it on my own, with some replacement parts I could get on ebay - but, what gave?

LCD screen keeps disconnecting.

I dropped my phone the other night onto a wooden floor, and the entire phone was still intact. But now the screen will sometimes just not turn on, but the bottom row of lights still turns on and I can unlock the phone and reset it. Sometimes the screen will work after resetting but then later glitch up. I have removed it from the case but couldn't get the LCD cable without feeling like it would break the phone. But there seems to be nothing wrong with the connection pins that I can view from the side.
Everywhere that I've rang to get repairs for it straight up says that it is a screen replacement, but I know that the LCD and digitizer still works and that the phone does turn on.
What's the best way to repair it?

[Q] Sprint LG G2 - No Backlight !!

Hi There,
I bought a Spring LG G2 LS980 on ebay with an non-working backlight with cracked screen. At the moment, I thought that the screen was broken beyond the LCD and that replacing the Screen, LCD and Backlight it would work. So I bought a new screen and replaced it like any other G2, but now the phone turns on and sounds tell me the phone is working and responding to my touch, but I can't see anything! The status LED is my only indication if the phone is off, booting, on or charging. Is this a software issue or am I gonna have to replace more chips? Thanks,
Sincerely,
Sohaib
EDIT: So i did some testing around, and it seems like the flex assembly with the power buttons gets super hot when the phone is supposed to be on. When I press on the lower right contact between the screen and the assembly, the backlight flashes for a moment, so it looks like the connector is damaged. It is a hardware issue. Thanks,
-Sohaib
same situation
sabooakhte said:
Hi There,
I bought a Spring LG G2 LS980 on ebay with an non-working backlight with cracked screen. At the moment, I thought that the screen was broken beyond the LCD and that replacing the Screen, LCD and Backlight it would work. So I bought a new screen and replaced it like any other G2, but now the phone turns on and sounds tell me the phone is working and responding to my touch, but I can't see anything! The status LED is my only indication if the phone is off, booting, on or charging. Is this a software issue or am I gonna have to replace more chips? Thanks,
Sincerely,
Sohaib
EDIT: So i did some testing around, and it seems like the flex assembly with the power buttons gets super hot when the phone is supposed to be on. When I press on the lower right contact between the screen and the assembly, the backlight flashes for a moment, so it looks like the connector is damaged. It is a hardware issue. Thanks,
-Sohaib
Click to expand...
Click to collapse
hello ! i think im in same situation right now. can you help me about what parts you have replaced thank you!

[Q] LG D855 motherboard

hello, i have problems with g3. Screen is replaced it is working but the backlight is not working. Its very dark but can see something on screen. So maybe someone know there is problem with motherboard or someone have motherboard scheme?
Damaged lg g3 D855 screen backlight
Am having that same problem with my LG g3 D855. Can someone please help. The phone comes on but the screen backlights won't work is there a way for it to be fixed?
Have you made sure that all connections where correct when you changed the screen?
Sent from my phone
ypsmav said:
Have you made sure that all connections where correct when you changed the screen?
Sent from my phone
Click to expand...
Click to collapse
All the connections are correct....and the phone comes on just the display backlight not coming on.
The funny thing is that when am in a well lighted room or i shine a light on it, i can see that the phone is on an i can access my apps.
make sure that all 4 ribbons in the lg motherboard is properly connected, check if some pins are dent or bended. if all seems to be good, the problem is the backlight of your replaced screen
Make sure there is nothing covering the proximity sensor!
morloonie said:
make sure that all 4 ribbons in the lg motherboard is properly connected, check if some pins are dent or bended. if all seems to be good, the problem is the backlight of your replaced screen
Click to expand...
Click to collapse
where can i find the connection for the backlight?
Hello, did you find a solution.
I have the same issue, it's not the screen because when I change the motherboard, the brightness work.
Thank you.

Nexus 5x screen replacement problem

After screen replacement of my nexus 5x it worked the first time. After a couple of minutes suddenly the screen at the bottem became very hot and the screen stopped working when trying to poweroff/on again.
Since then I'm not able to make it work again.
When trying to poweron it is a backlit black screen that becomes hot at the bottom ( where the headphone jack is sitting )
Could this be a connection problem or is the digitizer simply broke ?
Rgrds,
Bump.
After replacing my screen I got a "fizzle" noise and the regular beeping. Then turned backlit black and got very hot. I had no idea WTF was going on with it. So I put my cracked screen back on and everything is back to normal. But I would like to get that new screen on permanently.
Any tips on this would be helpful thanks in advance.

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