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My new Nexus and it's charger have had a falling out:
My charger won't charge my phone, but charges other people's phones. And other people's chargers charge my phone!!?
What's really weird is that my charger charges my phone when it's switched off but I've done a data wipe and it still won't work once the phone is powered on, so my question is:
What the motherf*ck?
Anyone seen this before?
I rooted, clockworked and installed paul obrien's customised ROM with the volume fix and extra menu and search buttons. And my phone was fine. I've got other chargers knocking around, although they're not the same. Should I be worried?
b b b bump?
Sent from my Galaxy Nexus using Tapatalk
djcr33p said:
b b b bump?
Sent from my Galaxy Nexus using Tapatalk
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Please dont bump threads especially after such a short time its considered spam and can end up with the thread being closed.
What charger are you using to try and charge your Nexus? Mains or usb? I only got a usb cable in my box and they are pretty much just standard micro usb cables. You should also be able to use any 5V mains to usb converter which you plug the usb cable into to charge your device so as long as you can find some combination that works then I wouldnt worry too much about it.
However if you are concerned then send the phone back for a replacement while you are able to.
Mark.
You'd think the first place you'd go to would be Google or Samsung. Why wouldn't you give them a call first?
I have found that some of the lower power (1 amp or less) chargers are having trouble with the larger phones with bigger batteries. Interestingly, my old SGS2 desktop cradle/charger wouldn't charge the SGN (which fits into the charger - sticks out a bit but the phone sits on the mini-USB fine) with the charger that came with the desktop cradle. I replaced it with the higher powered (10W?) usb charger that came with my ipad2 and, lo & behold, the phone will charge.
Not sure if this helps or not but I've discovered that not all chargers are created equal.
Yea, some of the higher powered phones/tablets won't charge over the lower power chargers... hence why tablets won't charge over a PC-USB connection.
Sounds like the charger is faulty... unless nothing charges the phone.
hotleadsingerguy said:
You'd think the first place you'd go to would be Google or Samsung. Why wouldn't you give them a call first?
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Thanks for that stellar advice, and if the issue hadn't followed rooting and rom-ing my phone and hence invalidating my warranty, and not occurring prior to the fact, then maybe I would've. And just for the record, have you ever called Google regarding an issue with your phone?
EZ
mskip said:
Please dont bump threads especially after such a short time its considered spam and can end up with the thread being closed.
What charger are you using to try and charge your Nexus? Mains or usb? I only got a usb cable in my box and they are pretty much just standard micro usb cables. You should also be able to use any 5V mains to usb converter which you plug the usb cable into to charge your device so as long as you can find some combination that works then I wouldnt worry too much about it.
However if you are concerned then send the phone back for a replacement while you are able to.
Mark.
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Click to collapse
Sorry, if I wasn't clear (and for spamming the forum?) but I got a UK SGN via phones4u on o2 and I received in the box a USB cable and an AC wall charger with a USB socket on it.
I don't think you guys are getting how weird this is:
If I connect my Nexus to a PC with the USB cable that came with it, it doesn't charge.
If I connect the USB to the supplied AC wall adapter and plug it into my phone it doesn't charge.
If I connect anyone else's smartphone phone to my Nexus charger, be it just USB cable or with AC it charges.
And if I connect anyone else's USB cable and/or charger to my phone it charges!?
My phone will charge from the supplied kit only when it is powered off, hence a software issue and not a hardware issue which is why I didn't call Samsung.
I've done a factory reset, I've restored to backups made prior to the issue occurring. I haven't admittedly done the full unroot and stock restore as yet and would rather not. I just wondered if anyone else here had experienced weirdness with the supplied charger?
Many thanks guys, sorry for the sarcasm earlier, it's just that I'm not lazy, I read and read up on things before posting questions. And I've posted very few questions on XDA since I registered here after buying my Milestone. I'm only posting in the general discussion thread so didn't think it'd be a big deal if I bumped this. The reason I did is I only have a limited time before I no longer qualify for a hardware replacement from the supplier if I claim it faulty. (which I kinda don't think it is)
EZ
djcr33p said:
Sorry, if I wasn't clear (and for spamming the forum?) but I got a UK SGN via phones4u on o2 and I received in the box a USB cable and an AC wall charger with a USB socket on it.
I don't think you guys are getting how weird this is:
If I connect my Nexus to a PC with the USB cable that came with it, it doesn't charge.
If I connect the USB to the supplied AC wall adapter and plug it into my phone it doesn't charge.
If I connect anyone else's smartphone phone to my Nexus charger, be it just USB cable or with AC it charges.
And if I connect anyone else's USB cable and/or charger to my phone it charges!?
My phone will charge from the supplied kit only when it is powered off, hence a software issue and not a hardware issue which is why I didn't call Samsung.
I've done a factory reset, I've restored to backups made prior to the issue occurring. I haven't admittedly done the full unroot and stock restore as yet and would rather not. I just wondered if anyone else here had experienced weirdness with the supplied charger?
Many thanks guys, sorry for the sarcasm earlier, it's just that I'm not lazy, I read and read up on things before posting questions. And I've posted very few questions on XDA since I registered here after buying my Milestone. I'm only posting in the general discussion thread so didn't think it'd be a big deal if I bumped this. The reason I did is I only have a limited time before I no longer qualify for a hardware replacement from the supplier if I claim it faulty. (which I kinda don't think it is)
EZ
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Bumping this thread since I'm having almost the exact same problem and found this thread after searching. How did you solve it?
My situation is like this:
If I connect my Nexus to a PC with the USB cable that came with it, it does charge.
If I connect the USB to the supplied AC wall adapter and plug it into my phone it doesn't charge.
If I connect anyone else's smartphone phone to my Nexus charger, be it just USB cable or with AC it charges.
And if I connect anyone else's USB cable and/or charger to my phone it charges!?
My phone will not charge from the supplied kit when it is powered off.
Feels very wierd, the other two chargers I have tried were a 700mA ZTE Blade charger and a 2A Asus Transformer charger, both are charging my Nexus perfectly fine.
My galaxy nexus ever since I updated to 4.0.2 is not charging correctly. its charging when connected to a computer usb port, its not charging with the official samsung usb charger or other wall usb chargers
any advice?
thanks
Simon
freakstm said:
My galaxy nexus ever since I updated to 4.0.2 is not charging correctly. its charging when connected to a computer usb port, its not charging with the official samsung usb charger or other wall usb chargers
any advice?
thanks
Simon
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Did you try any other wall charger? It could be the charger itself, not the USB cable. Also, try a different outlet.
Device: Galaxy Nexus
OS / Browser / build number: 4.0.2 build ITL41F.I9250XXKK6
Kernel: 3.0.8-gaaa2611
AC adaptor output: 5v 1A
I have the same lack of charging issue.
I have tried 4 different micro usb cables, oem that came with the device, a HTC, a kindle, and a blackberry.
None of them charge the phone while its in the o/s.
While the device is powered off they all charge the device albeit very slowly when the device is powered off. I get the white charging icon of the battery with the bolt icon inside. Then it flicks to the animated charging icon for 3 or 4 cycles, then back to the bolt icon. -> loop that while it "charges"
Also in the o/s when i have the usb cable plugged in to the same laptop that used to charge it a few days ago (tested on all usb ports, and rebooted laptop + tested on other laptops). The device (in settings -> tethering) says i am not connected at all by usb to a computer.
Anyone else got this / solutions ?
I have this exact problem as well. Started yesterday!
Also having this issue, any solutions?
I think its a bug in Android my self..... but i did go to verizion and they gave me a different wall charger not made by samsung and I havnt had the problem yet... not saying it fixed it tho, because the problem wasnt always there, it only happened randomly.
It wasnt a problem with the battery its self, i had bought an extended battery trying to fix the problem and it did not.
I have the same problem now too.
Plug you phone in and go into battery settings. Does it say Charging(USB)? Both my Nexi had a faulty cable and both were replaced in 2 days for free from Verizon and the other from Samsung.
Sent from my Galaxy Nexus using Tapatalk
No, it doesn't say charging. My cables are fine...
This problem is sporadic. Sometimes it will charge and sometimes it won't.
I contacted amazon about mine doing this and they offered to RMA it. Couldn't charge it even running a custom 4.0.3 rom so had it replaced.
I managed to fix it, I suspect it was due to me updating my software to version 4.0.2...
I booted it into fast boot and wiped the cache then restored to factory defaults in fast boot...
My friend who I work with also has a Galaxy Nexus to but his O/S is running 4.0.1 mine was fine before I updated since I wiped it is seems to be ok since my first post.
I only noticed this when I used a different charger that used a cheap two wire mini USB and a lower amperage. To fix it I rebooted. OEM and off a computer have worked fine for me.
I've also had the same problem. It happened to me a couple days ago. I've tried multiple different cables and outlets with no success.
Does anyone know if a factory reset will fix the problem?
If not, I'll have to go get it replaced at Verizon.
Just a follow up. I tried everything, experienced the same issues as the OP and finally traded it in for new one at my Bell provider. The issue does not seem to stem from the battery as USB is also non-functional (which would not be affected by the battery not charging). If you experience this issue I would highly recommend taking it back to your reseller (if possible) or contacting samsung for repair.
I had the sane issues. Powering down the phone using quick boot app while plugged in worked for me. Seems like a sw prob. GSM nexus 4.03
sky4vip said:
I had the sane issues. Powering down the phone using quick boot app while plugged in worked for me. Seems like a sw prob. GSM nexus 4.03
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Powering down with "quick boot" is no different than powering down manually. I have tried both methods and they do not work for me upon powering back up. I've also reset battery stats in recovery mode but to no avail.
The only sure method is to charge the phone while it's powered off. What's interesting is that I don't seem to have this issue with my other Galaxy Nexus phone.
agreed it should be the same, yet I got different results, and this was after changing chargers, usb cords, computers, wiping data, wiping battery, etc etc (note that charging worked while powered off, albeit slowly, throughout this. perhaps it was simply a coincidence, but that was the only variable I changed at that point, and it charging has worked since then.
I suspect that it's due to me using a (motorola) oem two wire (power only) ac cable, though I am not sure (while trying to get the phone to charge while powered on, I used three different samsung oem cables, and two batteries, so I'm somewhat convinced this is a weird s/w error, whether it's a driver or android itself). has been working since then, and to be safe, I'm staying away from said cable.
Cool. Have you unlocked and rooted your phone? I have, but did the same with my other Galaxy Nexus which doesn't have this problem.
Has this problem been officially reported to Google?
sky4vip said:
I suspect that it's due to me using a (motorola) oem two wire (power only) ac cable, though I am not sure (while trying to get the phone to charge while powered on, I used three different samsung oem cables, and two batteries, so I'm somewhat convinced this is a weird s/w error, whether it's a driver or android itself). has been working since then, and to be safe, I'm staying away from said cable.
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Stop using the Motorola charger, once it happens it sticks until a reboot. If it happens with the stock one after a boot you have a problem. My guess is the Motorola chargers don't play nice with other phones as I've seen oddities before with other devices and their charger.
Pacifik said:
Stop using the Motorola charger, once it happens it sticks until a reboot. If it happens with the stock one after a boot you have a problem. My guess is the Motorola chargers don't play nice with other phones as I've seen oddities before with other devices and their charger.
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I have no Moto chargers but I am using multiple chargers. My OEM Samsung charger hasn't been working for me and my phone almost died. Just powered off, connected my Rocketfish charger, turned it on and it appears to be charging normally now. The only other charger I use is a plain USB cable connected to my work computer. Hmmm.
Again, has this been reported to Google? Is it an issue related to root or no?
Hi I bought my Nexus 7 2013 used in February. It came with a 3rd party charger and usb cable. It’s worked fine since I got it and it use to charge fine. I would use different usb cables and they would all work. Within the past 2 weeks or so it has become increasingly hard to charge it. Also this started happening on the stock 4.4.4 rom with root enabled. Today I installed a custom chroma 5.1.1 rom just to see if anything changed but it’s the same result it doesn't charge. The chroma rom says it has the Franco Kernel. Not really sure what that means but the stock rom's kernal wasn't changed.
I've left it off and connected charging to the AC for hours and would turn it on and it would have not raised at all in battery charge percentage. When it’s on and I can better see the percentage in this battery app I have installed I noticed if I jiggle the cable at all it will disconnect and connect again. So it might not be making good contact. It does this with every usb cable I have tried on it. However when I don’t move it and have it charging in sleep mode it does see it as connected and it says charging in the battery monitor widget app when I wake it, but it doesn't charge stays at the same percentage or lowers.
There is sometimes where I get lucky and it starts charging but it’s becoming increasingly tougher to get that to happen. I haven’t had any luck since last night messing around with it with different cables. I've even tried charging it on my PC but it’s the same result. It says charging but it doesn't charge. However if I do connect it to the PC I can view the files on the Nexus 7 fine as long as I don’t move the Nexus 7 much. I've also tried the AC adapter on my phone to see if it works and it works fine and charges. I've tried a kindle fire 9w charger on the Nexus 7 and that doesn't charge either.
Any idea what’s the problem? If I buy the official AC charger do you think it would work? Am I better off buying a Qi wifi charger? I rather not waste money on the AC charger if there is a good possibility of it not working.
Hi,
I seem to have the same problem recently. I am running on 20150519 CM12.1 nightly right now but this problem started to occur about 2 weeks ago i.e. with an older nightly version running...
It really feels like the USB connector is broken. I have to move it the same way headphones jack has to be moved when it is broken. Have you tried more different chargers? I did but no solution.... Now I got it luckily charged to 90% and I am making a quick backup.
Do you have still warranty? I technically do but would need to get back to stock and lock the bootloader back.
I found threads on how to get back to stock via USB connection but is it possible to lock the bootloader without being able to connect USB to computer?
No unfortunately I have no warranty since its a used item. I tried the 3rd party cheap charger, amazon kindle fire charger and my phone charger on it they all don't charge. I think you can replace the USB board on it but that would require opening it up and doing the repairs yourself. I think I will just get a Qi charger and see if that works. I kinda don't want to spend money on that just to find out its my battery that doesn't work. I am not sure what the problem is since I can connect the nexus 7 to my PC and it will see it and its files fine. So I know the USB port works at least a little bit.
It's a sub-board (usb-sim-touch module) issue. I would reccommend using a wireless charger as a quick fix since the wireless charger module is located on the motherboard itself so you should be good.
I may have a few sub-boards for the 2013 lying around but i'm not sure if they're 100% okay - as in calibrated, tested and fully functional. Also, i'd need to know if yours has LTE or not.
I have a Nexus 7 2013 32gb wifi edition. Thanks for the info. I put in an order for one of those wireless chargers.
MobRookie said:
Hi, I seem to have the same problem recently.
I am running on 20150519 CM12.1 nightly right now but this problem started to occur about 2 weeks ago i.e. with an older nightly version running...
It really feels like the USB connector is broken. I have to move it the same way headphones jack has to be moved when it is broken. Have you tried more different chargers? I did but no solution.... Now I got it luckily charged to 90% and I am making a quick backup.
Do you have still warranty? I technically do but would need to get back to stock and lock the bootloader back.
I found threads on how to get back to stock via USB connection but is it possible to lock the bootloader without being able to connect USB to computer?
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Click to collapse
eureca said:
I have a Nexus 7 2013 32gb wifi edition. Thanks for the info. I put in an order for one of those wireless chargers.
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Click to collapse
perhaps you did that already, but from experience i must say that in 9 out of 10 cases it's the cable and 8 out of 10 cables are mediocre as compared to how it could be. no why i say that ist because i tested something between 50 and 60 cables during the last 2 years because i had similar issues and bought a special ampere and voltmeter with with the correct usb ports to measure the flow, same device, same power source, thus as empiric as possible result most cables charged between 0.9 and 1.1 A while about 10% were half of that and only few charged at 1.5A while 3 charged at between 1.9 and 2.1A. understand me right, same device, same charger, sam place all same condition, in car, on motorbike, on wall plugs. only significant difference were the cables. so check those first before taking more costly path which then only remain workarounds.
BTW amongst the bad ones were many that came out of the box with the devices and from different oems but many samsung original cables.
what i did i painted the ends of each cable with red for bad, yellow for ok, green for good and the outstanding ones already had a color, it were the stock cables from the oneplus one which had the best charging rate. good luck
Last weekend my phone was working perfect then the battery reached 1% i put it to charge and i saw that it was charging but it said 6 hours to charge, which i found strange, i tried multiple chargers, etc. and none of them worked, so i thought that maybe the usb port got damaged because the same thing happened to my old note 4 and i fixed it replacing the usb port but i changed the usb port and it didn't work, so i thought that maybe the replacement was broken too, and i order 2 more from different places, and they didn't work. So I think that maybe is a software issue, I have the OF8 room rooted with AOU Kernel and TWRP and using the engineering sboot but there is no way for me to flash to stock because the phone is not being recognized by the computer as a usb device, so when i connect it to the computer is only working for cable charging. What do you guys think? Maybe i got all the replacement port broken, or maybe the sboot is affecting the port, or worst case scenario, the mainboard is faulty (which i don't think so, because the wifi, bluetooth, gps, screen rotation, everything else works)
Computer USB ports generally cannot fast charge unless it's USB 3.0. The phone doesn't need to be recognized by the OS. Fast charging is different from quick charge, where you will need to buy a compatible charger.
Thank you for replying back. But the issue is not the fast charging with the USB computer, is with any kind of fast charge/quick charge wall adapter. I think that i found the issue, and it was an external battery pack that it was damaging usb ports, because i got a brand new LG G4 and after i connected it to the battery it started to behave in the same way, so looks like the usb port gets broken every time i connect a device to that external battery.
So charging is extremely slow now: max 280mA showing in Ampere app. Tried different cables and chargers(QC3.0 certified), charging speed remains the same.
I can't connect to PC anymore. Windows doesn't even make a sound when I connect the phone to PC. Showing no device.
Headphones connected to USB port are playing only one audio channel.
I've been using LOS 15.1 since last summer without problems, haven't done any updates since. The problem with USB port emerged a month ago and I am almost convinced it's a HW issue. AIDA64 indicates no temperatures over 36°C in thermal section so sensors are working fine I guess.
Anyone tried these charging ports from Aliexpress? Comments indicate that they are not the same as the original.
It really sounds as hardware problem. I asume you already tried with the phone off, and after factory reset and the problem persists.
In my experience, the original lower board have fuses which are expensive and are replaced by resistors on chinese replacements. If you dont want to lose this, try going into a repair shop and have the USB-C port replaced or desoldered/resoldered from the board. Must be done by experienced guy or it will be melted.
I'd buy the replacement board anyway. As long as you don't use crappy chargers, you shouldnt need the fuse too much, and also, the phone have another fuse in the motherboard.
If you have not tried with the phone off, try it. I got the xiaomi wireless charger and it works like crap with the phone on. it disconnects/maintains chage/stops charging A LOT, but if I charge the phone turned off it charges without issues at full power (8-10W according to my USB meter). Maybe is just the firmware being an ass
Thank you for insights. I confirm that hard reset nor charging solved the missing QC3.0 functionality. It's clearly a HW issue.
The whole situation was caused by losing my original charger on a trip and then using certified QC3.0 charger (not from Xiaomi) and unfortunately - cheap Chinese micro USB C cable. I can't stress this more... Never use cheap cables (or chargers) they can literally fry up your port. In this case it was definitely the cable eventhough it worked fine for 5 months.
It seems (from comments) that beside fuses the charging ports from Aliexpress are missing the possibility to transfer data over USB as well. Which is not that crucial because FTP over WiFi is bearable. The real problem that I need to fix is quick charging because with 280mA on Ampere app it takes 5 hours to charge this phone.
The charging port I've bought on Ali is on its way so I will update this thread in a few weeks after inserting it into the phone.
Losing data over usb is quite a problem if you are into custom roms/mods on native miui (which resets the recovery on each update).
Hope that ali's board does have this funcionality. About charging, you can get locally a wireless charger for now, though for me it only charges fast when the phone is idle, using it always just keeps the charge (probably to avoid overheating).
So how the story ends? We're you able to solve the problem?
I had the same issue with my Mix 2. bought a replacement port from Aliexpress and Witrigs.com. As posted on most forums these replacement ports don't support fast charging (in most cases) and no USB data transfer (this is the case with mine).
I had dropped a message on the witrigs.com website to confirm if their supposedly 'OEM' replacement supports data over USB (it looks much more like the original board in the phone that the 'custom' replica one that is half the price).
but I'm not very hopeful of that being the case, given someone has already left a comment on the product page indicating they bought the OEM version and faced the same issue with no quick charging or USB data transfer
Got some problem when i lost my usb travel charger on a trip.
and now my phone was too slow and cant transfer data even if i buy the new authentic from xiaomi store.
i hard reset for 3 times and but no luck.
omg -___-
I know it's old, but I'll let you in on my problem.
I have the Mi Mix 2 and it was happily fast charging until recently. Still the original plug and cable
I have tried all sorts of theories to get it fixed and one person said to charge it while turned off
So I plugged in my usb cable and turned off my phone. Only for it to automatically fire up and go into fastboot. No charging. Just fastboot on the screen
Obviously I can get out of fastboot mode again, but is mine an option change in the settings that needs addressing?
Thanks