After I installed Cyanogenmod onto my Xperia ZL (c6502), the earpiece no longer works during calls. I have to use the loudspeaker or headphones in order to have a telephone call. And if I use the loudspeaker, I have to reboot the phone in order to use the phone again.
I discovered, though, that the earpiece works if I use Google Hangouts for calls. That indicates that this is a software issue.
I'm currently using the latest version of Resurrection Remix, which also has this issue. It seems that the earpiece on my phone will only work properly with the official Sony ROM.
Does anyone have any ideas on how I might fix this? I know from Google searches that others have had this problem, but haven't found any solutions that work for me.
Thanks!
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Hi!.
I have a big problem with my Xperia Play!, in the past days i've been experimenting a problem with the internal speaker, it doesn't work during a outgoing and incoming call, only if i use the Loud Speaker i can hear the other person. i already tried to Reset the phone, change the room and the problem persist. anyone have the same problem? or do you know how to fix this?.
I have Android 2.3.4 for Xperia Play R800a.
Thanks for your time.
ditto
same issue with R800x android 2.3.2
my warranty is up too so i'm stuck with it
I recently bought a BT car speakerphone and tried to place a call using my Xperia ZL (on 4.2.2). The call goes thru but I cannot hear anything from the speaker. I can hear sound if I play music but nothing if I make a phone call. I checked with my wife’s ZL (on 4.3) and the BT speaker works fine.
I tried my phone with another BT speaker and still no go for voice calls. Music is fine though. I believe there is an issue with the phone calls over the BT connection.
Anybody else experienced this issue? Any possible fix? I hate to send it back to Sony. Thanks
Hi all,
I'm having a problem with my Xperia S that started manifesting itself a few days ago. Basically when I receive a call the sound doesn't come out of the earpiece but instead comes from the back of the phone, as if the loudspeaker was being used, but very quietly.
I don't believe this is a headphone issue as I've never used headphones on my Xperia S.
The earpiece works under normal phone conditions, e.g. Turning volume up on the home screen producer a bleep as normal.
Turning on loudspeaker during a conversation will basically make the sound already coming out the back of the phone go loud as is expected when activating the loudspeaker option.
Has anyone else ever experienced this or know of a fix?
I have already tried the 'plug headphones in and out repeatedly' fix which hasn't worked.
I don't think detecting the headphones being plugged in is the issue.
Any advice welcome!
Does anyone think this could be a software issue? Someone in the Sony Forums has recommended doing a repair on my phone, which just means flashing a firmware file to the phone. I can do that, but it doesn't seem like that would be the issue, would it?
I just received my new ZL C6503, and am on stock 5.1.1. It seems like a great phone, but just noticed that people can barely hear me during a call. I can hear them fine though.
I tried playing with the mic/call settings, like noise suppression off/on, etc, but to no effect. Anyone had same issue? How could this be fixed?
Go to service menu by typing *#*#7378423#*#*
Then go to service tests and go to primary microphone. test it there. That will help you point out if the problem is with mic or not.
Thanks for the advice. I tried it. It seems the mic does work, although its extremely quiet. What can it be? I have unlocked bootloader in case that matters for anything. Or should I try a different rom? I have the latest "nordic combined" flashed at the moment but I got the phone from HK as refurbished.
brenyoka said:
Thanks for the advice. I tried it. It seems the mic does work, although its extremely quiet. What can it be? I have unlocked bootloader in case that matters for anything. Or should I try a different rom? I have the latest "nordic combined" flashed at the moment but I got the phone from HK as refurbished.
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Click to collapse
It could be a matter of the room, it happend to me with a S5, I know its not the model, but after doing a clean reinstall of the room the mic was working fine, so try to reinstall or change rom and see what it happends
Highly chances is hardware issue. I have ZL which also have problem with primary mic. During calls I use loudspeaker,fortunately it works, mayb using the secondary mic behind.
Check this video to see the dissasembly and check your mic. https://www.youtube.com/watch?v=7yADs4OsAXg
Hi everybody,
I recently bought an used phone in Spain. The phone arrived with android 9 (I don't remember exactly which version) and I checked all the functions with the service menu. The only thing that worked badly was the secondary microphone, which had a recording volume extremely low. I thought it could be fine anyway. So I updated the phone OTA, then I did a companion restore (to 52.1.A.0.618). At that point I put the sim, and made the first whatsapp call. Everything was fine at the beginning but at the end of the call, the speaker started croaking (badly). From the service test I identified the bottom speaker (the one called right) as the malfunctioned one. So, thinking it was the fault of the update I downgraded to Android 9, following the guide on that forum, but it didn't work. Then I updated again with flashtool to Android 10, first with the Italian firmware (to 52.1.A.0.672), then with the Iberian firmware (to 52.1.A.0.618). But in both cases even the microphone no longer works correctly. If I record video, the microphone works fine, while if I make calls, the microphone works only if I put it on loud speaker. In the normal mode the interlocutor hears me but at a very low volume. Same problem from the service test. The microphone works, but only if I speak attached to the microphone hole. I tried to clean with a toothbrush, but problem still there. The phone has no cover.
Any one faced similar problems?
Fixed by replacing them. Now facing touch screen issue (updated to 52.1.A.0.672)
Hi,
I bought an XZ2 Compact recently and downloaded every updates. The last one is the 52.1.A.3.49 and I have the problem with the microphone : working for recordings or calls on loud speaker but not working for calls without the loud speaker.
What can I do ?
bracci47 said:
Fixed by replacing them. Now facing touch screen issue (updated to 52.1.A.0.672)
Click to expand...
Click to collapse
I have very similar problems with a used phone that I bought (secondary microphone very low volume). Am I reading you correctly, that you installed a new microphone and this fixed the issue?