Unlocking Phone??? Totally Impossible?? YUP!! - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

If anyone can read this, this is a fact. Sprint will NOT unlock a Samsung Note 4. I have one, its paid off, i called numerous times to have it unlocked as they told me its unlockable approved. They give me a lot of non-sense, connect me with different people, the first 3 reps will say YES, the fourth will say NO. Why does Sprint not unlock my phone if its paid off. It's quite mind-racking and confusing. Anyone have any advice on this matter??? P.S THE CODE 104953 DOES NOT WORK....so MOVE ON!!!

I know they can and will unlock the sim for international use. You just have to tell them you are travelling to another country and want to pay for temporary service from a carrier in that country. they have to unlock the sim for that purpose. As for unlocking the sim for use on U.S. gsm networks i don't know about that one. I'm sure it can be done with the right tools but sprint doesn't offer this and most tech employees haven't a clue how to do it because it's not officially supported by sprint in the first place. Only international sim unlock can be achieved with the help of sprint. This is in their terms of service!

RickyDiamonds said:
If anyone can read this, this is a fact. Sprint will NOT unlock a Samsung Note 4. I have one, its paid off, i called numerous times to have it unlocked as they told me its unlockable approved. They give me a lot of non-sense, connect me with different people, the first 3 reps will say YES, the fourth will say NO. Why does Sprint not unlock my phone if its paid off. It's quite mind-racking and confusing. Anyone have any advice on this matter??? P.S THE CODE 104953 DOES NOT WORK....so MOVE ON!!!
Click to expand...
Click to collapse
I just bought a Samsung Galaxy Note 4 with Sprint and was able to get it unlocked. I have AT&T service now and use a sprint Note 4 on it. No Sprint did not unlock it for me I paid idone.apps $40 to do it and sure enough it worked. The only issue I have had is my data speeds. My phone currently only allows a 3G data connection. I am currently looking for a solution however, it's not that slow so I may just keep it as is.
Here's the link to his page:
http://idoneapps.com/index.php?os=android

+1 for idoneapps
Sent from my SM-N920P using Tapatalk

Yeah they will unlock it for international use (it even works on all compatible US carriers too I was told when I asked). I it easy just go here (https://sprintworldwide.custhelp.com/app/chat/chat_launch/?ECID=vanity:swwsupport) feel out the page. You should be in touch with someone not long after and a few minutes later they will unlock your phone and tell you to restart your phone if it doesn't do it itself (mine did it itself)

Related

WOOHOO Phone unlocked

I told att that my phone was bought off non contract
they unlocked it!
djarpit said:
I told att that my phone was bought off non contract
they unlocked it!
Click to expand...
Click to collapse
LOL, thats funny! You shouldn't have had to even do that - I've been told/and have read, that they will unlock as long as your account is in good standing with them Still though - thats good to hear you got unlocked!
Yea.... i (and many others, as it seems) simply went onto their online chat support, and asked if i could get the unlock code for my phone, just in case the need arises where i have to use a SIM from a different carrier. Took two tries talking to different people, but got it unlocked. I don't think they're quite as strict with the idea of keeping your phone tied to them until the contract is up with other phones as they are with the iPhone in particular.
i got the unlock code from the 1st chat with the rep no problem. i havent been able to get it unlocked because i dont have a different sim.
is it even possible to unlock if i leave the att sim in?
It should be fine.
Sent from my SGH-I747 using xda app-developers app
polobreaka said:
i got the unlock code from the 1st chat with the rep no problem. i havent been able to get it unlocked because i dont have a different sim.
is it even possible to unlock if i leave the att sim in?
Click to expand...
Click to collapse
It may be an awful roundabout way of doing it at this point, but maybe if you can get your hands on one of the earlier builds of CM10. There used to be an issue where on the first boot after installing CM10, the unlock code prompt would come up. Don't remember exactly when that was, though....
I sold my sgs2 when I bought my sgs3.
Wanted an unlock code and att refused. I explained that I wasn't trying to cancel my contract and just wanted to give it to my dad since I got a sgs3..
Att still refused but credited my account 150 for my trouble?!?! Haha
Worked for me!
Sent from my SAMSUNG-SGH-I747 using xda premium
I've been with AT&T for years. IMHO, they are very helpful, and will usually compensate you for your trouble. Case in point: Found out that AT&T will give you a 15% discount on your bill, if you were honorably discharged from the service. They could not "back date" my discount, but gave me a $350.00 credit towards my next bill(bills). I'm staying with AT&T.:good:
Canadian carriers
Hey,
Does anyone know if Canadian carriers are able to give the unlock codes? (Rogers to be specific)
Thanks
djaswal said:
Hey,
Does anyone know if Canadian carriers are able to give the unlock codes? (Rogers to be specific)
Thanks
Click to expand...
Click to collapse
They can, but they wont usually do it while under contract. They seem to like to push to let them do it (if you're at the store) and charge you 50 dollars. This has been my experience at least
grunt0300 said:
I've been with AT&T for years. IMHO, they are very helpful, and will usually compensate you for your trouble. Case in point: Found out that AT&T will give you a 15% discount on your bill, if you were honorably discharged from the service. They could not "back date" my discount, but gave me a $350.00 credit towards my next bill(bills). I'm staying with AT&T.:good:
Click to expand...
Click to collapse
Fwiw they will give almost any one who is in college or a graduate of college a discount too. Just need a edu email. Used my alumni address. I can't remember if it is 5 or 10%. they have a website to register. I believe that you get business class service from the csrs.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
djaswal said:
Hey,
Does anyone know if Canadian carriers are able to give the unlock codes? (Rogers to be specific)
Thanks
Click to expand...
Click to collapse
My buddy world for Rogers and they're not allowed to give out the unlock codes. You might get lucky and get a rep who doesn't care, but if they got caught Thats it for them. I've been trying to con my buddy when i rolled with black berry. I found it was v chapter and effort to pay the $1 on eBay and get one. I'm not sure on the unlock process with the S3 though. Is it more complicated?
Sent from my SGH-I747 using xda app-developers app
I didnt know having an unlocked phone was that big of a deal. Thank goodness I purchased mine as "unlocked" to begin with. I got lucky!!
GSM Phone unlocking - the easy way....
To get a SIM unlock, all you have to say is that you will be traveling overseas and you need the phone unlocked so you can use a GSM sim local to the places you will be going.
In general, it doesn't really matter much if the SIM is unlocked locally.
Now, if you want the phone unlocked for loading new OS's, the i747 usually does allow loading of other OS's such as CM10 and other Android versions. While the BootLoader is still locked, there are sites where you can get it unlocked. Albeit I hear that you will loose your DRM information because of it.
My son is in the Army and I had a new phone unlocked for him. I explained that he will be deployed and needed something for local GSM coverage, without suffering the costs of AT&T International roaming. Got it unlocked by AT&T in one call.
Just my experience and $.02...
Just spoke to AT&T a few hours ago. They gave me the unlock code for my old Captivate which I had upgraded to an SGS3 a week ago for my wife. I asked about unlocking my SGS3 (1 month old) and was told that they would be able to givw me the code after I had had the phone for 90 days. They also said that I could have only five phones unlocked every 12 months.
Sent from my SAMSUNG-SGH-I747

[Q] Unlock + questions

Hi,
I would like to unlock my T989. Although I've bought it at full price from Walmart I've got an email from T-mobile saying that "The device was not purchased from a T-Mobile USA retail store or authorized T-Mobile retailer." and I've decided not to battle them for 3 months and just do it myself.
I'm a newbie and the following questions might be silly.
1) I understand there is a software by z3x that unlocks the phone. Do I need an extra hardware for it (what is the z3x-box)? If so, what kind?
2) If I root the phone, will it be immediately unlocked?
3) Is there a free method to unlock this phone (assuming I'll root it successfully)?
Thanks!
bloodymeli said:
Hi,
I would like to unlock my T989. Although I've bought it at full price from Walmart I've got an email from T-mobile saying that "The device was not purchased from a T-Mobile USA retail store or authorized T-Mobile retailer." and I've decided not to battle them for 3 months and just do it myself.
I'm a newbie and the following questions might be silly.
1) I understand there is a software by z3x that unlocks the phone. Do I need an extra hardware for it (what is the z3x-box)? If so, what kind?
2) If I root the phone, will it be immediately unlocked?
3) Is there a free method to unlock this phone (assuming I'll root it successfully)?
Thanks!
Click to expand...
Click to collapse
Option 3!
You can do it yourself, just follow the simple instructions :
http://forum.xda-developers.com/showthread.php?t=2024514
Sent from my SGH-T989D using xda premium
You could always just take the simple way and tell Tmobile your taking a trip to mexico in 3 weeks (Cuz itll take 2 weeks at the max for the manufacturer to send the code to tmobile) and you want to use a prepaid service down there but dont want to buy a new phone. I just did this today, but act like you dont know much about sim unlocking to be on the safe side. The lady tried to get my to buy a new phone from tmobile down in mexico or just let my phone roam and get international charges and i told her "Well im trying to use the same phone with a prepaid service down in mexico so i wont have to have any additional charges when i come back, I herd something about most phones being locked so will i be able to use the prepaid sim on my current phone?" and after that she mentioned sending me an unlock code.. She tried to play me like i didnt know anything about sim unlocking by telling me my options were buying a new phone down there or letting the charges rack up. Then tried to cut the conversation off short this was in the online chat. But if you keep asking questions and explaining you dont want a new phone or to let them add charges theyll eventually tell you about unlocking your phone and ask for you imei and email then youll have to wait for 2 weeks.
Hope i helped a few people, I tried the method above and it didnt work for me. So i took the longer route that will forsure unlock your phone. :good:
Curiously enough, I'm currently abroad.
I don't have a t-mobile account. I don't even need one according to their website. It's just annoying. But I feel like I'm tilting at windmills.
"If you paid full retail price for a device, you qualify to have the SIM subsidy unlock code provided you meet the following requirements:
The device must have been purchased at a T-Mobile retail store or authorized T-Mobile retailer.
The device must be paid for completely. You must be able to fax the proof of purchase to T-Mobile."
In any case, as I didn't get an answer in the other thread, do you happen to know
1) How do I boot into recovery mode? and how do I choose to flash a radio? Do I need to install a specific recovery software? I would really appreciate if somoeone will able to post a detailed "unlocking for dummies" guide, starting from an unrooted phone. A medal of honor will be given if the guide will start from a stock, unrooted phone.
2) I understand the latest version of the radio is UVLI. Should I use it or use the one that comes with my phone? (I would like as few problems as possible)?
TwoStax said:
You could always just take the simple way and tell Tmobile your taking a trip to mexico in 3 weeks (Cuz itll take 2 weeks at the max for the manufacturer to send the code to tmobile) and you want to use a prepaid service down there but dont want to buy a new phone. I just did this today, but act like you dont know much about sim unlocking to be on the safe side. The lady tried to get my to buy a new phone from tmobile down in mexico or just let my phone roam and get international charges and i told her "Well im trying to use the same phone with a prepaid service down in mexico so i wont have to have any additional charges when i come back, I herd something about most phones being locked so will i be able to use the prepaid sim on my current phone?" and after that she mentioned sending me an unlock code.. She tried to play me like i didnt know anything about sim unlocking by telling me my options were buying a new phone down there or letting the charges rack up. Then tried to cut the conversation off short this was in the online chat. But if you keep asking questions and explaining you dont want a new phone or to let them add charges theyll eventually tell you about unlocking your phone and ask for you imei and email then youll have to wait for 2 weeks.
Hope i helped a few people, I tried the method above and it didnt work for me. So i took the longer route that will forsure unlock your phone. :good:
Click to expand...
Click to collapse
You have step by step details in the post mentioned by DupleX01.
- install recovery
- install radio SGH-T989_UVLE1_radio
- unlock the phone
- done
- you can change the radio again (look in the dev area for several radio packages that work with T989) - optional if the phone works well
Here is a direct link to the post http://forum.xda-developers.com/showpost.php?p=36417242&postcount=145
Thank mr_guan for his post if it helped.

Sprint gave me MSL when I asked for GSM Unlock??

So I just called Sprint to see if I could unlock my Galaxy Note 4 for international use.. The girl on the line after putting on hold a few times, comes back and says they can't unlock it but can give me the code to give to the other carrier and they will be able to unlock for GSM use.. I said ok and she gave me the MSL.
As I understand it, MSL is just for some menus in the phone and not useful in unlocking GSM/SIM use..
What are my options? ..
Edit:.. I called again, got the sprint international support number (888-226-7212) and these people seem to understand what GSM Unlock actually is LOL ..
anyway.. They tell me that the phone have to be active on my account for at least 90 days before they unlock it..
I did buy the phone used from EBay and to my understand it is paid for in full.. Sprint Rep also confirmed that.. It is also active and works fine on my account right now but I only activated it today..
So - What is this nonsense about having to wait 90 days?
One more EDIT: .. I called the international support # again. This time with some info I found on the sprint website.. (https://www.sprint.com/legal/unlocking_policy.html) .. They were telling me that the device have to be active on my account for 90 days.. but the site says this:
"The applicable device is currently active on a Sprint account and the applicable account has been active for at least 90 days. "
So, after reading this back to them, she went ahead.. although with frustration and I could tell she didn't like that.. but did unlock it for me
Sprint gave me an MSL, too, but so far it's been USELESS!
I bought my Sprint Samsung Galaxy Note 4 in April 2015.
I've been calling and dealing with Sprint since December 2015, trying to get them to unlock my Note 4 for use w/ ANY other carriers. (It does not seem to be possible.)
The 4 or 5 separate times I've called Sprint, the outcome has been the same. They put me on hold, and all I get in the end is an "MSL code" ... to be used by the new carrier to "unlock" the phone for use w/ other (domestic) carriers.
I've been told on a few of those initial calls to Sprint that my phone "unlock" was complete.
I've gone to Metro PCS (several times), T-Mobile, etc. So far no luck.
The phone still seems to be LOCKED for Sprint use ONLY.
I've tried the following SIMs on the phone, NONE have worked: Metro PCS, H2O, T-Mobile (1 live and 1 to be activated), SimpleMobile, and a friend's live SIM.
The message the on the phone is: Invalid SIM card.
My phone was purchased new, for Sprint, everything in good standing. Paid in full. No longer in contract. Not blacklisted, etc.
So, Mr. Q, basically, I find it hard to believe that your Sprint Note 4 was "unlocked."
However, I am going to call this number, and see what results I get. Especially since my phone was bought from Sprint and has been active and on Sprint since day 1.
P.S. You write that the lady did "unlock" your Sprint Note 4 for you. What exactly does this mean? Are you able to use other SIMs now?
Do tell. Please...
I await your reply!
Mr. Q 5 said:
So I just called Sprint to see if I could unlock my Galaxy Note 4 for international use.. The girl on the line after putting on hold a few times, comes back and says they can't unlock it but can give me the code to give to the other carrier and they will be able to unlock for GSM use.. I said ok and she gave me the MSL.
As I understand it, MSL is just for some menus in the phone and not useful in unlocking GSM/SIM use..
What are my options? ..
Edit:.. I called again, got the sprint international support number (888-226-7212) and these people seem to understand what GSM Unlock actually is LOL ..
anyway.. They tell me that the phone have to be active on my account for at least 90 days before they unlock it..
I did buy the phone used from EBay and to my understand it is paid for in full.. Sprint Rep also confirmed that.. It is also active and works fine on my account right now but I only activated it today..
So - What is this nonsense about having to wait 90 days?
One more EDIT: .. I called the international support # again. This time with some info I found on the sprint website.. (ht tps sprint com legal unlocking policy html) .. They were telling me that the device have to be active on my account for 90 days.. but the site says this:
"The applicable device is currently active on a Sprint account and the applicable account has been active for at least 90 days. "
So, after reading this back to them, she went ahead.. although with frustration and I could tell she didn't like that.. but did unlock it for me
Click to expand...
Click to collapse
PRS247 said:
I bought my Sprint Samsung Galaxy Note 4 in April 2015. ...
Click to expand...
Click to collapse
Here is how I understand it, for the Note 4, Sprint will only unlock it for International Use. Meaning we won't be able to use it on any other carrier here in the U.S. and even that, if you try to use the phone you will only get Voice/SMS and 3g internet.
I am not even sure yet if it's really unlocked and I can't try it until I go to another country.. However, they did sent some kind of update to the device and told me to go to the phone Settings, Update and then UICC Unlock. Now on the Sprint website there is a menu and have a selection that says "Unlock my phone" or something like that, it says Phone is already unlocked for International use.
So.. does not seem like you can GSM Unlock Note 4 for domestic use.
If you or others want my advice, it is to set aside some extra money and buy a real factory unlocked phone that will work in the U.S. and outside the U.S. on GSM.. and that phone is not going to be a Sprint one.
However, if you do still want to unlock GSM use inside the U.S. I think the option is to look here or on other websites for that.. I myself will need to do some more research and see if we can use a Sprint Note 4 on T-Mobile and other GSM.
Mr. Q 5 said:
However, if you do still want to unlock GSM use inside the U.S. I think the option is to look here or on other websites for that.. I myself will need to do some more research and see if we can use a Sprint Note 4 on T-Mobile and other GSM.
Click to expand...
Click to collapse
Keep me posted and good luck!
Some guy on youtube, MN MobileGuy, claims to be able to "SIM unlock" this phone for GSM use.
He charges $60 and says his process takes about an hour to remotely unlock the phone.
I dont mean to sound rude, but a fair bit of reading would have probably led you to the fact that there is an app and a developer on here that produced a tool to unlock all sprint galaxy devices over several months ago. The original thread with the tool got edited so you have to go over to his website to get it done. Costs about $35 its pretty straight forward i've used it several times no hastle...
http://www.idoneapps.com/index.php?os=android
cRiMiNaL_Genius said:
I dont mean to sound rude, but a fair bit of reading would have probably led you to the fact that there is an app and a developer on here that produced a tool to unlock all sprint galaxy devices over several months ago. The original thread with the tool got edited so you have to go over to his website to get it done. Costs about $35 its pretty straight forward i've used it several times no hastle...
Click to expand...
Click to collapse
what's the link to the original thread? why'd it get edited/deleted? was it posted as free?
I've seen a thread w/ a guy who posted a bunch of links and files. but i can't trust someone online i don't know.
like i said, there's a guy on youtube that claims to do the same thing. at least his face is on his videos making claims.
i guess i've come across too many that use scenarios like this to compromise other people's property.
if someone i knew, w/ the same phone, had a locked Sprint one day, and then next day they were on an unlocked GSM carrier, then i 'd go see the guy. otherwise, not.
i've seen way too many ppl. take advantage of others.
sucks. but, yeah... life.
---------- Post added at 05:12 AM ---------- Previous post was at 05:08 AM ----------
cRiMiNaL_Genius said:
I dont mean to sound rude, but a fair bit of reading would have probably led you to the fact that there is an app and a developer on here that produced a tool to unlock all sprint galaxy devices over several months ago. The original thread with the tool got edited so you have to go over to his website to get it done. Costs about $35 its pretty straight forward i've used it several times no hastle...
Click to expand...
Click to collapse
but thanks for the fyi...
Keyword to google search is idone. Well known fact around here; he's the trusted developer of Galaxy Tools.
Sent from my SM-N910P using Tapatalk

Unlocking Moto Z 2 Force - Tmobile

Hi Everyone,
I've seen some posts about unlocking this but I'm curious as to whether I can unlock a T-Mobile branded phone purchased outright that has never been activated.
What have you all found to be the easiest way to unlock it? I've already reached out to TM via FB to no avail.
Let me know what you guys think.
Thanks!
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
papadelogan said:
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
Click to expand...
Click to collapse
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
ponzpo said:
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
Click to expand...
Click to collapse
No. You are matching the two things together. Let me be a little bit simpler about this. All use different paragraph so you don't get confused.
BOOTLOADER unlock can be done about 1 minute after you buy the phone. You contact Motorola directly. Search this forum and you'll get tons of information on it
CARRIER Unlocking a T-Mobile phone to be able to use with any carrier can be done after 7 Days of use on a T-Mobile plan. If they recently bumped it up to 40 and that's what customer service told you, then go with that. I've been with them for a few years now and only needed 7 days, but then I was in the store working with one of the sales people and they called in about it. I may have gotten special consideration given the amount of time my wife has had an account with T-Mobile, but I did a carrier unlock after only 7 days.
Sent from my Moto Z (2) using Tapatalk
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
noXcape said:
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
Click to expand...
Click to collapse
Is that T-Mobile specific prepaid?
Sent from my Moto Z (2) using Tapatalk
Yes. Tmo prepaid
Also that's what the tmo rep told me. I still have like 10 days to wait...so I'll report back when it's done
Decided to call and try my luck with another rep. They escalated the unlock for me and did it with the hour.
Unlock app says permanently unlocked now!
You don't need to have it 7 days or whatever. Buy the phone full price, insert the tmobile sim, boot up and carrier unlock right away with the unlock app. Bootloader unlock is with motorola. That's it.
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Based on the message you have, you can contact T-Mobile again and ask them to unlock. Or you can use a third party unlocking service.
RossTeagan said:
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Click to expand...
Click to collapse
This doesnt work.. It says unlock failed.. tried permanent and temporary. Tmobile says theres an unpaid balance but the phones imei is not lost or stolen. The way to request an unlock is the previous owner and the imei # has to make a request. ugh and theres some dude who says he can do it for a fee (clean the imei) im trying to use this on metro and cannot because of the whole tmobile unpaid balance bullcrap
Correct me if I'm wrong. No T-Mobile phone is eligible for unlock unless it's paid off in full and remained on the network for 45 days after. I've unlocked plenty of them after they were paid off and this was almost always the case.
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
sabrdawg said:
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
Click to expand...
Click to collapse
Thinking the OP is talking about carrier unlock.
Check what your IMEI's status is in the T-Mobile network with their service here: https://www.t-mobile.com/verifyIMEI.aspx
Note that if the result doesn't with "Congratulations..." you might not be able to unlock your phone.
20degrees said:
Thinking the OP is talking about carrier unlock.
Click to expand...
Click to collapse
Ah, got it. It's tricky when "unlock" has multiple meanings, lol! In that case, no, you can't carrier unlock until your phone is paid off
I posted a similar question before I realised there was a thread already on this topic. Can anybody confirm that if you buy a tmo version from Motorola, then what are the conditions for having it unlocked? Is it $100 credit balance (for me that would add $100 to the cost) or immediately on insertion of a TMO SIM or some other conditions? Does anybody have any experiences they can report? Thanks
I can tell you I just tried getting a tmobile variant unlocked (375 outright, I have AT&T) and had a buddy with a tmobile account make the purchase and put his active sim in it and they would not unlock it. Stated it had to be on tmobile network for 40 days. He called multiple times and argued it's already paid off but they wouldn't budge. So I returned it. Had to eat a 50 fee for returning it. I chalk it to a lesson learned.
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
lchiu7 said:
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
Click to expand...
Click to collapse
There is also a temp unlock through the unlock app. Still fully sim unlocked but for only a short time. Then if you do come back to the US for 40+ days you can try for the permanent unlock.
Sent from my Moto Z (2) using XDA Labs
OK _ just got off both a phone call and chat session with TMO support. Basically the phone has to be on their network for 2 billing cycles and then you can call them to unlock it. That applies even apparently to the $3/month plan. I do have somebody who could do that but they would have to send the phone to me and I am not sure you can do that with its LiOn battery inside.

Samsung Galaxy Note 10+ sim unlock code

Hi guys, I want to pre-order Samsung Galaxy Note 10 or Note10+ phone from carrier and unlock it for my local sim card. I'm trying to find the best variant for me, but I have noticed that there are a lot of different variants of this phone. Which one is the best choice for sim unlocking purposes or they have the same baseband hardware? Also I heard that some of them may be hard locked by carrier.
SM-N975F; SM-N975F/DS; SM-N975U; SM-N975U1; SM-N975W; SM-N9750/DS; SM-N975N; SM-N971U; SM-N971N; SM-N970F; SM-N970F/DS; SM-N970U; SM-N970U1; SM-N970W; SM-N9700/DS; SM-N970N; SM-N976F; SM-N976U; SM-N976N
Thanks
just a heads up.. new security is no joke.. i used an AT binary and ran a few commands on a n976v and it killed my imei completely.. i assume if u dont kno wat ur doin dont try urself as it seems a few wrong commands and ur done for
elliwigy said:
just a heads up.. new security is no joke.. i used an AT binary and ran a few commands on a n976v and it killed my imei completely.. i assume if u dont kno wat ur doin dont try urself as it seems a few wrong commands and ur done for
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DOH! Can you get it fixed? Samsung warranty?
Mr. Orange 645 said:
DOH! Can you get it fixed? Samsung warranty?
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Click to collapse
i already got it replaced with a brand new one since it was still within the satisfaction guarantee
Sent from my SM-N976V using Tapatalk
elliwigy said:
i already got it replaced with a brand new one since it was still within the satisfaction guarantee
Sent from my SM-N976V using Tapatalk
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Good deal! Bet you were sweating it for a minute.
This whole thread looks like a scam. Users with only a few posts, posting huge amounts of text with various model number etc. Then linking to a website.
Stinks of a scam to me guys. I'm reporting it.
vinokirk said:
This whole thread looks like a scam. Users with only a few posts, posting huge amounts of text with various model number etc. Then linking to a website.
Stinks of a scam to me guys. I'm reporting it.
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the op was simply trying to ask what model he should buy that he can unlock and use with his local carrier... whats wrong with that?
Hi guys, can someone please explain how to enter sim unlock code? my note10+ us cellular phone does not ask for code for some reason(
I have made wipe, cache and dalvik cache cleaning but the problem still there.
how to activate pop up menu for entering code?
thnx
angelorodriguez said:
Hi guys, can someone please explain how to enter sim unlock code? my note10+ us cellular phone does not ask for code for some reason(
I have made wipe, cache and dalvik cache cleaning but the problem still there.
how to activate pop up menu for entering code?
thnx
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Click to collapse
u sure it needs one? whats us cellulars device unlock policy
elliwigy said:
u sure it needs one? whats us cellulars device unlock policy
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Click to collapse
it's so diffictult unfortunately, so I'm searching for other way
us cellular policy:
Eligibility
For devices capable of being unlocked, what are the eligibility requirements that need to be satisfied before a device may be unlocked?
The requesting party:
Must have an active account with U.S. Cellular or
Is a former customer who has fulfilled all financial obligations to U.S. Cellular or
Is an individual owner of an eligible device
Prepaid customers may have a pre-paid device unlocked any time after 12 months from the first activation of the device sought to be unlocked on the U.S. Cellular network
U.S. Cellular will not unlock devices that are lost, stolen or obtained fraudulently.
U.S. Cellular cannot unlock devices that have not been sold or provided by U.S. Cellular.
Due to compatibility, differences in technology, obsolescence and/or hardware/software limitations:
U.S. Cellular may not be able to unlock a device.
U.S. Cellular cannot guarantee that an unlocked device will operate on another carrier’s network and/or perform as it would on the U.S. Cellular network
Military Personal may have the device assigned to their account unlocked upon presentment of deployment papers for locations outside of the U.S. Cellular operating areas such as overseas provided the account has no past due balance.
angelorodriguez said:
it's so diffictult unfortunately, so I'm searching for other way
us cellular policy:
Eligibility
For devices capable of being unlocked, what are the eligibility requirements that need to be satisfied before a device may be unlocked?
The requesting party:
Must have an active account with U.S. Cellular or
Is a former customer who has fulfilled all financial obligations to U.S. Cellular or
Is an individual owner of an eligible device
Prepaid customers may have a pre-paid device unlocked any time after 12 months from the first activation of the device sought to be unlocked on the U.S. Cellular network
U.S. Cellular will not unlock devices that are lost, stolen or obtained fraudulently.
U.S. Cellular cannot unlock devices that have not been sold or provided by U.S. Cellular.
Due to compatibility, differences in technology, obsolescence and/or hardware/software limitations:
U.S. Cellular may not be able to unlock a device.
U.S. Cellular cannot guarantee that an unlocked device will operate on another carrierâ€[emoji769]s network and/or perform as it would on the U.S. Cellular network
Military Personal may have the device assigned to their account unlocked upon presentment of deployment papers for locations outside of the U.S. Cellular operating areas such as overseas provided the account has no past due balance.
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Click to collapse
i used to work for us cellular years ago and at the time their 4g lte devices were already unlocked.. unless they changed it since then..
Sent from my SM-G975U using Tapatalk
elliwigy said:
i used to work for us cellular years ago and at the time their 4g lte devices were already unlocked.. unless they changed it since then..
Sent from my SM-G975U using Tapatalk
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Click to collapse
at this moment it's really difficult to get sim unlock directly from us cellular because they have changed sim unlokcing policy(
I own us cellular phone as well and will search for third party service
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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One possible explanation could be "I'm going to England on vacation and want to use a local SIM card for service while I'm there."
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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I will second guyd's recommendation. The reason in your case might be you haven't had an account long enough, or the phone long enough with the account you have, or something along those lines. I remember a carrier I was on (AT&T or Tmobile) used to have a 6 month period if on a prepaid account, or similar restrictions. But I actually got the code sooner than that just by asking. But I think I was maybe 3 months into the period on a long standing account where I hadn't had any other phones unlocked.
But the way people used to try to get around that was by making the request related to international traveling. But it wasn't 100%. Some people would try a few times before it working.
I also think people reported that using chat worked better than calling, or the other way around.
they all liars, i tried unlock my phone i paid $13 After 25 hours they send me code did not work at all and now im trying get money back
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
Click to expand...
Click to collapse
you cant just call in and get a unlock code lol... the sprint department i work in is customer account services which handles all those calls.. Sprint along with every other carrier sees device unlocking as achurn clue since typically people want to unlock to use their phones on another carrier sothey give themselves that "last chance" to save a customer.
with that being said, no one u can talk to over the phone at sprint has the ability to unlock phones... they create a case which goes to a dedicated back office team that goes and unlocks it on the back end.
They will notify you via whichever means you requested when the case is created. It typically will take 1 to 3 business days unless they are backlogged at which point it can take up to 5 business days.
This is all of course assuming you meet the requirements which typically means device is fully paid off, phone has been active on Sprint at least 50 days (i think its 50 if i can recall) and account is in good standing i.e. not in collections or suspended for non pay etc etc.
Its done on the backend servers so usually just need the phone to b turned on and connected to the internet. I believe they also send you a code.
All they can do over the phone is create the case and check in the system if its unlocked or not.
guyd said:
One possible explanation could be "I'm going to England on vacation and want to use a local SIM card for service while I'm there."
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Click to collapse
tgen they will only submit a request for intl sim unlock and not domestic lol
serhioalmadarez said:
Sprint support is really sucks( I have sent a numerous messages as well but they responding with canned messages and reffering to their horrible policy:
Sprint Postpaid Devices
Sprint will unlock a device from Sprint's network under the following circumstances:
The device is SIM Unlock capable
The device must be or have been active on the Sprint network for a minimum of 50 days
Any associated Service Agreement (or any Minimum Service Term, where applicable), Installment Billing Agreement, or Lease Agreement has been fulfilled including, but not limited to, payment in full of any applicable: 1) early termination fees, 2) accelerated installment or lease payments, and/or 3) end-of-lease purchase options. Because leased devices are not owned by the user, the end of lease purchase option must be exercised and paid in full before the SIM unlock is completed.
The associated account is in good standing
The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked
For SIM unlock-capable devices (generally most devices launched after February 2015), Sprint will automatically unlock postpaid devices when they becomes eligible.
Sprint Forward Devices
Sprint Prepaid will assist with unlocking a Sprint Forward device under the following circumstances:
The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked.
The device has been active on the associated account for at least 12 months with the account active at that time.
Sprint Forward customers must contact Customer Care to request that their device be unlocked. If you believe you meet the above requirements and would like to request that your SIM unlock-capable device be unlocked, contact Sprint Prepaid Customer Care.
I think I will search for unlocking solution online
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i think that rep did a great job explaining the exact policy in detail which is more than what most get.
If you a gripe its not the reps fault, they are just doing their job and adhering to Sprints policies and procedures.
sanchezpersetto said:
I called them yesterday five times. After a lot of discussion about why I wanted to leave Sprint she provided me "domestic" unlock codes but told me they would not work on any US network. According to Sprint's information on their legal site she is right. At the 2nd paragraph in the top section “Unlock your Sprint device” and the 5th paragraph under the “Unlocking FAQs”. I’m so frustrated with the hassle and finger pointing from Sprint. After the law passed last summer I'm not sure how they can make their software where it stops the phone from working on another network? The are basically spinning the law language and saying that “Sprint has no technological process available to do this”! Well come UP WITH A PROCESS SPRINT!!! I’m hating them more by the minute.
According to Samsung today they say they have nothing to do with it and it is totally up to Sprint. Sprints says it is the way their phones were manufactured to work for them by Samsung. Is this all just BS to keep you from leaving Sprint?
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i assume the code they provided is probably an msl code or somethin that doesnt fully unlock the device.. im suprised they did that for you, you should be greatful lol
bianciadellino said:
In my opinion it is all a shame on Sprint's part. They have internal policy that keeps them from contacting Samsung to actually unlock the phones. So if you meet all of their criteria and they will give you a code. That makes it look like to the press and FCC they are complying voluntarily but actually refuse to let Samsung unlock your Note10 for domestic use. The reason I believe this is how it would work is that no competing carrier can enter the 8 digit code on your Note10 screen. That method with placing the code is exactly the way sprint does it when you need an international unlock to use it in Europe or other countries!!!! They have instructed Samsung to only allow it to unlock for foreign carriers yet they say on their legal page..."Sprint has no technological process available to do this" while they appear to by complying with the FCC directive. I just really love this statement on the legal page referenced above "Even if unlocked, Sprint devices will not necessarily work on another carrier's network." NO THEY WON'T WORK BECAUSE SPRINT WON'T LET THEM WORK!!! How stupid do they think American customers are? I guess pretty stupid since they are getting away with it. Shame on you, Sprint
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Really? lol i mean i dont have sprint for coverage reasons but you make it spund like theyre the only company with policies like this.
How do you think myself and other big red users feel when they implemented their new unlock policies? Verizon requires the phone to be activated on the verizon network then you must wait 2 months for an unlock regardless (unless military or govt) and they originally had an agreement with the fcc but managed to get out if it early.
I reiterate Sprint does not have the means to fully sim unlock a device on the spot but do have a means to generate an msl code or other unlock code but as youre aware its a way to fully unlock the device.
And its also a fact that just bcuz a phone gets unlocked doesnt mean itll work everywhere, this is with any device with any company. Sprint cannot guarantee someone elses network lol. If you choose to leave a d tale ur phone why would they guarantee it? They wouldve been dead in the water lol

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