Ok please someone i hope would know why this happens.... When i get a call or make a call i can'y hear or the person on the other end can not hear me... when i make call though messenger a voice call it works perfect...
Have you taken the battery out and then power back on?
Robert417919 said:
Have you taken the battery out and then power back on?
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Many times...
Do you have any sound or volume mods instslled
Are we talking about for the Tmobile S4 here?
This just happened to my M919 a few weeks ago. Voice call audio works via bluetooth ONLY but not via phone speakers or wired headset. Everything else (media, videos, whatsapp calls, messenger calls, etc. works fine).
I did a lot of research and found almost nothing ... except this:
https://www.youtube.com/watch?v=heJqdryGhrs
http://blog.brokenlcds.com/samsung-galaxy-s4-speaker-problem/
If you look at the 2nd picture, I believe that the solder connections on the Audio IC chip (in-call audio chip) are degraded.. Initially if I put pressure on that area on my phone, the audio would cut in and out. Now it's completely gone.
I've read that if you disassemble the phone and use a heat gun to carefully reflow the solder on that little chip, the connections re-attach and this may fix the issue.
I haven't tried because I can't afford a new phone right now and don't want to risk further damaging this one, so I just have my calls currently forwarding to my GVoice number, which works fine.
Related
Hi, i upgraded to the Black 3.01 ROM and the 1.43 radio. Everything was working fine but now when someone calls or I make a call I can not hear anything, but what's weird is that I can hear everything fine if I put the call on speakerphone. Does anybody know what the problem could be and any possible fix?
Your earpiece could be broken. I'd say call your phone from your house or other phone. Place that phone in a different room or other end of your room and put it up to speakers of something and play music. Then answer the call with your Hermes and mess around with where the earpiece is to see if you can get some sound out of it. Do things like Open/Close it (Slowly) squeeze where the earpiece is, etc.
Your ribbon cable connecting to the mainboard of the phone to the LCD, buttons on front, and earpiece could of got torn causing the earpiece to fail.
This happened on my wizard and very well could happen on the Hermes because they have the same basic build structure.
Or you could try a hard reset and re-install a rom to see if that helps.
Today, I did my cardio but had to take a call. During the conversation, however, the earspeaker started to pop a few times and then I did not hear anything anymore. I must say that I was sweating heavily and the call lasted about 20 min.
The phone works as usual except I do not have any sound when playing media (mp3, youtube). Ringtone for calls, ringtone selection and sms work (ring), whattsapp doesn't. Re-installing whattsapp and flashing the new aosp build did not help here.
Should a new earspeaker do the trick or is there more possibly broken hardware?
I was talking about the built-in speaker, not about some headphones.
GMH24 said:
I was talking about the built-in speaker, not about some headphones.
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Try taking the battery out and sticking it in rice. It probably won't help, but at this point it might be worth a try.
I think you have the exactly same issue as mine =[
http://forum.xda-developers.com/showthread.php?t=1752658&highlight=media+sound
GMH24 said:
Today, I did my cardio but had to take a call. During the conversation, however, the earspeaker started to pop a few times and then I did not hear anything anymore. I must say that I was sweating heavily and the call lasted about 20 min.
The phone works as usual except I do not have any sound when playing media (mp3, youtube). Ringtone for calls, ringtone selection and sms work (ring), whattsapp doesn't. Re-installing whattsapp and flashing the new aosp build did not help here.
Should a new earspeaker do the trick or is there more possibly broken hardware?
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I know this is an old thread, but I had the exact same thing happen to me today. I was working outside, and was sweating while I was talking on the phone. All of the sudden, I heard a slight pop, then nothing. My earpiece will not play any sound at all. I have to use speakerphone when I am talking on the phone.
Did you ever find a solution to this? I'm thinking that I might need to replace the speaker.
Thanks
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
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im on ee and its clear so think its the phone take it back if i was you
jaythenut said:
im on ee and its clear so think its the phone take it back if i was you
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Thanks that is useful. I wondered if it was an EE issue as I had problems with their hd voice codec on a different android handset. But I have just done a lot of testing and it definitely is only when on the normal internal speaker, which really makes me think it is a hardware fault.
Will phone CPW and get it swapped.
Uh, how to unroot?
I'm on 3 and the call quality is excellent, I can now use the phone in places where I couldn't with my s3
BlueC78 said:
Uh, how to unroot?
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Don't worry about it there not going to know about if it's rooted just uninstall supersu or superuser which ever you have
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
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Hmmmm. I tested again today and the noise is all gone: calls are crystal clear. I really don't understand what is going on, or whether it is software or hardware related.
I suppose it is best to swap it out before I have had it for too long, just in case?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
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http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
mpt123 said:
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
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Useful, thanks.
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
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How do you adjust the voice codec?
inzimam said:
How do you adjust the voice codec?
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I don't think you can. The operator will alter it according to signal conditions AFAIK.
Just to complete this thread: I have swapped the phone at CPW under their 28 day guarantee and so far the new handset doesn't exhibit this problem. Will update in a few days time.
inzimam said:
How do you adjust the voice codec?
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You dont. Its automatically selected by the network/phone. Mine seams to start off with clear sound then quickly drops to a lower quality and never recovers for that call.
inzimam said:
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
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I had the same issue in Slovenia, I changed phone for new one, but the problem is still here. I find out that I hear that noise only when phone is on 2G/GSM.When I switch to 3G/WCDMA only the sound is perfect, also when I use Skype. Did you try to switch on 3G/WCDMA only?
Yeh I tried switching but same issue. I exchange thr phone, no problem with the new one
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
manaxda said:
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
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I have the exact same problem. Have you found a way to solve this? The problem only occurs when I use a wired headset and plug in my charger. No charger plugged in, no noise as per the person on the other end of the call.
kentii, I bought a wireless charger to charge my phone, in which case the problem doesn't appear. I also bought a bluetooth dongle for my desktop to replace the USB connection. I spend a lot of time on the phone and like using a wired headset. I use MyPhoneExplorer to dial from my PC
This phone has had water damage, clean main board with isphoric alcohol. Mic works in camcorder, and voice recorder but not during calls or voice search. Tried factory resets, clear caches, noise reduction off, different sim, clean both mics and nothing. In call the mic simple does not work, it doesnt turn mute on it just doesnt work, when I put it on speakerphone and talk you hear very bad feedback coming out of the phones speaker. Currently using a headset for calls but I need to get this resolved, can track down if its hardware or software, please help and if it is hardware I have a parts i747 I can take stuff off. Thanks.
ajdrivesayota said:
This phone has had water damage, clean main board with isphoric alcohol. Mic works in camcorder, and voice recorder but not during calls or voice search. Tried factory resets, clear caches, noise reduction off, different sim, clean both mics and nothing. In call the mic simple does not work, it doesnt turn mute on it just doesnt work, when I put it on speakerphone and talk you hear very bad feedback coming out of the phones speaker. Currently using a headset for calls but I need to get this resolved, can track down if its hardware or software, please help and if it is hardware I have a parts i747 I can take stuff off. Thanks.
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Deff damaged hardware my friend I run a repair shop. I'm not the tech but there is a part that you can replace for the phone Mic and you'll be good. Speakerphone Mic is prob fine.
Sent from my Carbon-i747 running 4.4.4 with custom mods
So here is the problem. I have tried talking to Google Support and also LG Support. Not under warranty anymore. I have heard several different people mention problems with their mics in calls, be it incoming or outgoing. I have done several things to try to fix this problem; flashing stock firmware and upgrading thru OTA's, clearing cache, rebooting every day, flashing custom roms, modifying the build.prop, opening the device and checking for physical damage. To my knowledge this phone has 3 microphones that are used for actual speaking and background noise reduction. When I opened the device everything looked ok on what I assumed were the mics (the tiny square bits soldered to the logic board at the top and the bottom). I assume these were just going bad and finally gave out on me. Has anyone had any experience getting these fixed or repaired? Is there any software based approach I can look into? I am really tired of using my speakerphone in every call. I assume I am not the only person with this problem.
If anyone can shed some light on this or help in anyway I would appreciate it
Thanks!
I would start by describing the mic issue you are experiencing during voice calls.
Haven't had any myself.
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
I've read mics can stop functioning if you try and clean the phone with compressed air. As far as fixing or replacing a mic I am unable to provide assistance.
Well rats. Hopefully someone can shed some light on getting this fixed. I do have some soldering experience but I don't even know how this translates via the logic board. Anyone that has more information the help would be awesome. Thank you for your time though previous posters.
statikrage said:
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
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I have this problem as well, but also all media volume can't be heard through the speakers. I've personally cleaned and replaced the unit and nothing works, I just have to choose speaker and start talking, else use a headset or a bluetooth mic
Same problem, no solution yet.
Think that is a software/driver/app combination bug.
When Iam in call hardly can anyone​ hear me, if I cover top mic - then im heard again (proof that bottom mic is working).
Top mic is used to cancel background noise, phone interpret your voice as background noise and volume it down. That way nobody can hear you.
When I cover top mic - no background noise detected and my voice is heard again.
Question is why top mic detect legit voice as background noise?
Same problem here. Can't use microphone normally on any sort of voice call. I have to change to speaker for people to be able to hear me. I'm not sure if I still have warranty so if it's a software problem I might be able to fix it by myself.