I received a HOX that appeared to be DOA - not able to power on, no LED when charging. Nothing. I plugged it in for a while to see if it would miraculously start charging, and surprisingly, it did after a few hours.
It booted up normally and I began to check the apps. All looked fine and dandy and I threw a SIM card into the phone to check the service. Powered off to restart - and the phone died again.
I left the phone plugged in for a few hours. DOA. I popped it open and pulled the battery connector to reset. Put it back together. Still DOA. I left it unplugged for the night and plugged it back in the next day. The charging LED came back on! It booted up! I checked the apps again, and uninstalled everything that had been downloaded. The phone was not rooted and completely stock. The only app I was unable to uninstall was Cerberus. I attempted to hard reset the phone and of course, it would not turn back on. To me, this seems like an issue with the software security.
I emailed the customer and had him disable the device administration. I'll be able to check again in another 24 hours to see if I can uninstall and see if that does the trick. If that doesn't work, it's RUU time.
My question to you all is, are any of you using this app with the HOX? Could this be the root of the issue? Or has anyone had a similar issue with this phone?
Thanks in advance for any input.
I'm using Cerberus and don't have any problems with it. I think you do have to disable it under device administrator before uninstalling, but from your description, there are deeper problems with the handset. I'd get it replaced under warranty.
Sent from my HTC One X using Tapatalk 2
That was indeed the issue. Maybe it was potentially a bad install, but after it was disabled and I was able to uninstall it, the phone began to work immediately.
I'm going to hold onto the phone for a few more days to ensure it's good, but I caution others about downloading this app.
Never had any issues with Cerberus. Granted, I am rooted and I flashed it from recovery instead with the zip file on their website, so nobody can uninstall the app without overwriting my whole ROM. More than enough time for me to get a picture of the thief, wipe my phone, and get GPS coords
Good to know. The phone I had here wasn't rooted, not sure which method he used to download it. But I guess it was the wrong way!
So a while back, something happened to my M8. I don't know what, but all of a sudden, it started acting weird.
Apps were constantly refreshing (so while typing in google search, it'd refresh, lower the keyboard and bring me back to the homescreen), the phone suddenly ignored rotation lock settings (and the launcher could go horizontal) and the call audio didn't work unless you put it on speaker.
After studying the logcats for a while, I realized the phone was constantly going into dock mode, causing the problems. Dock blocking apps did not work, neither did flashing a custom kernel with the magnetic sensor disabled.
I also removed all car/dock related stuff from my rom, tried flashing different firmware and a GPE conversion.
I've come to the conclusion this is a hardware problem, like the usb shorting somewhere.
Is there any way to modify the software on my phone to remove the docking stuff completely?
same here
Hi there.
I have the same problem. Any luck with the issue?
The only thing i found is that when i plug and unplug my original usb cable a couple
of times and the docking stops. I cleaned the usb slot and
fingers crossed, now I'm waiting to see the outcum.
found the cure for me
Returned to stock rom, (i had an original backup) unrooted, stock recovery.
Updatet via OTA and voala.
Ok, first off I chose Sprint because I believe that Boost Mobile is on the sprint network, but my phone doesn't specifically say sprint on it or anything, so I had no clue which of these device boards to post into. This is the exact page I got it on, if that helps. [link deleted - paranoid forum rules] - I will post specs of the device in a minute.
Alright, the issue with my phone, is that after I used a car charger 2 months after I got my phone, it suddenly stopped being able to connect to ANY computer ever again. I suspected it was PDA net at first cause that was the newest change I had done to my phone. So, a few days later, I could find now way whatsoever to fix it, and had to factory reset. This fixed my phone just fine.
Two months later, I was fed up with having battery issues all the time, this phone drains battery faster than my laptop, and its battery is 3.8 years old! I got an external battery that holds 20,000 mAh/74 Wh (Practically the same as my laptop battery too. ) that is from the LimeFuel company. I know that before I used it, my phone worked with my laptop just fine. I don't plug my phone in to my laptop all that often, especially now that I have a battery to use with it. However, I download large files on my phone with 4G to put onto my laptop because my home net is crappy, so a week after, I noticed that my phone lost the ability to communicate with computers, again. I then realized, it had to be the connections. The first time it happened was when I used a car charger, the second time, an external battery. Each time, my phone suddenly inexplicably lost the ability to communicate with a computer ever again. It can only see devices as a power source, nothing more. There's no missing software or drivers, it just doesn't register as anything to my computer. Like a power toggle so it can't tell the computer "Hey, I'm a device that you can transfer data with".
One more note; The first time this happened, I had activated developer options but had them turned off. I mean that I used USB Debugging mode once and turned all of that off. The second time, I hadn't even unhid the option yet, unhid after my phone broke again to try and fix but nope.
I did research on trying to fix it, without factory reset because a factory reset is USELESS, if it's going to happen every single time I use anything but the wall to charge it, right?
There was a topic online claiming that there is a menu under "Storage" in the settings. There isn't. It was a big fat lie. Or Android devs deleted it.
There was another topic, claiming that USB settings would be under some wireless and networks area. Nope.
Now, I remember that when my device would connect to the computer, it would let me change it from MTP to PTP, but after this happened, nothing. It doesn't even pop up anymore, nor does it ask. There is no where in the phone that these options even exist at all. It's like Android devs deleted access to these options for no reason whatsoever.
Another bit in that topic mentioned ‘USB Mass Storage’, which also doesn't exist. Here's the topic with everything I tried, if I'm allowed to give links at all. If not, well not my fault. Topics used to try and diagnose and fix issues, but failed;
[link deleted - paranoid forum rules]
[link deleted - paranoid forum rules]
(There were more but I can't remember them all, it's more or less the same as the two above)
"To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!"
Translation: "To prevent spam, we want to hinder only legitimate users by making them post 10 units of spam first before they can get help with their issues by showing exact information and screenshots of their issues or steps taken given by other websites."
So. How do I get my phone to connect to computers again?
Why does it stop accepting data from computers after I use a car charger or an external battery pack?
Why would Google/Android devs choose to intentionally break your phone like this?
Code:
Hardware: L710T.03
Software: L710TVPU0AOA3
Model: SPH-LT10T
Android 4.4.2
Kernal: 3.4.0-1683363 (Ask if need more)
Build: KOT49H.L710TVPU0AOA3
Ask of need more.
VasVadum said:
Ok, first off I chose Sprint because I believe that Boost Mobile is on the sprint network, but my phone doesn't specifically say sprint on it or anything, so I had no clue which of these device boards to post into. This is the exact page I got it on, if that helps. [link deleted - paranoid forum rules] - I will post specs of the device in a minute.
Alright, the issue with my phone, is that after I used a car charger 2 months after I got my phone, it suddenly stopped being able to connect to ANY computer ever again. I suspected it was PDA net at first cause that was the newest change I had done to my phone. So, a few days later, I could find now way whatsoever to fix it, and had to factory reset. This fixed my phone just fine.
Two months later, I was fed up with having battery issues all the time, this phone drains battery faster than my laptop, and its battery is 3.8 years old! I got an external battery that holds 20,000 mAh/74 Wh (Practically the same as my laptop battery too. ) that is from the LimeFuel company. I know that before I used it, my phone worked with my laptop just fine. I don't plug my phone in to my laptop all that often, especially now that I have a battery to use with it. However, I download large files on my phone with 4G to put onto my laptop because my home net is crappy, so a week after, I noticed that my phone lost the ability to communicate with computers, again. I then realized, it had to be the connections. The first time it happened was when I used a car charger, the second time, an external battery. Each time, my phone suddenly inexplicably lost the ability to communicate with a computer ever again. It can only see devices as a power source, nothing more. There's no missing software or drivers, it just doesn't register as anything to my computer. Like a power toggle so it can't tell the computer "Hey, I'm a device that you can transfer data with".
One more note; The first time this happened, I had activated developer options but had them turned off. I mean that I used USB Debugging mode once and turned all of that off. The second time, I hadn't even unhid the option yet, unhid after my phone broke again to try and fix but nope.
I did research on trying to fix it, without factory reset because a factory reset is USELESS, if it's going to happen every single time I use anything but the wall to charge it, right?
There was a topic online claiming that there is a menu under "Storage" in the settings. There isn't. It was a big fat lie. Or Android devs deleted it.
There was another topic, claiming that USB settings would be under some wireless and networks area. Nope.
Now, I remember that when my device would connect to the computer, it would let me change it from MTP to PTP, but after this happened, nothing. It doesn't even pop up anymore, nor does it ask. There is no where in the phone that these options even exist at all. It's like Android devs deleted access to these options for no reason whatsoever.
Another bit in that topic mentioned ‘USB Mass Storage’, which also doesn't exist. Here's the topic with everything I tried, if I'm allowed to give links at all. If not, well not my fault. Topics used to try and diagnose and fix issues, but failed;
[link deleted - paranoid forum rules]
[link deleted - paranoid forum rules]
(There were more but I can't remember them all, it's more or less the same as the two above)
"To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!"
Translation: "To prevent spam, we want to hinder only legitimate users by making them post 10 units of spam first before they can get help with their issues by showing exact information and screenshots of their issues or steps taken given by other websites."
So. How do I get my phone to connect to computers again?
Why does it stop accepting data from computers after I use a car charger or an external battery pack?
Why would Google/Android devs choose to intentionally break your phone like this?
Code:
Hardware: L710T.03
Software: L710TVPU0AOA3
Model: SPH-LT10T
Android 4.4.2
Kernal: 3.4.0-1683363 (Ask if need more)
Build: KOT49H.L710TVPU0AOA3
Ask of need more.
Click to expand...
Click to collapse
First off, after the factory reset and everything worked did you reinstall the pdanet?
Second, 20,000mah battery? Holy cow im jealous!
Forgive me if you have already tried these things but this is what i would do...
Did you reenable developer options and reenable adb debugging?
Did you uninstall and reinstall your phone drivers?
Is there an updated phone driver?
Have you tried a different usb cord?
Is there excess dirt or dust in usb charge port on your phone?
Does your usb charge port even work anymore or do you just charge external battery on wall?
Have you tried a different usb port on the computer?
Have you tried on another computer?
Have you tried updating computer drivers?
Have you enabled a fast charge tweak like on a kernel tweak app?
If none of these questions fix it then a workaround is downloading app called airdroid. You can wirelessly transfer files from phone to computer and back again without usb cord.
Let me know what worked please! Good luck!
ZipAddict said:
1. First off, after the factory reset and everything worked did you reinstall the pdanet?
2. Second, 20,000mah battery? Holy cow im jealous!
3. Did you reenable developer options and reenable adb debugging?
4. Did you uninstall and reinstall your phone drivers?
5. Is there an updated phone driver?
6. Have you tried a different usb cord?
7. Is there excess dirt or dust in usb charge port on your phone?
8. Does your usb charge port even work anymore or do you just charge external battery on wall?
9. Have you tried a different usb port on the computer?
10. Have you tried on another computer?
11. Have you tried updating computer drivers?
12. Have you enabled a fast charge tweak like on a kernel tweak app?
13. If none of these questions fix it then a workaround is downloading app called airdroid. You can wirelessly transfer files from phone to computer and back again without usb cord.
Click to expand...
Click to collapse
1. No, I never touched PDA net again.
2. Too bad forum rules say I can't be friendly and give you the link to it.
3. Read the topic you quoted. I did, only after my phone broke again. Except it's not adb debugging, it's USB debugging. Doesn't work, because the phone can't communicate with a computer anymore.
4. 5. 11. Yes I reinstalled drivers and no there were no updates.
6. 7. Nothing's wrong with the cable. I did try with others.
8. What does that even mean? Yes my phone's port works. Nothing's wrong with any hardware.
9. 10. I've tried different ports and different computers.
12. Can't, phone isn't rooted.
13. I'm not using this. My phone is not there for Google/Android to tell me I'm not allowed to use my USB port ever again. I'm also not going to wait 4 hours for a 4 GB file to transfer via my router to my computer nor am I installing some app software to my computer just to have wireless transfer. This is not a work around. This is an "Oh well, it's broken, guess you can't ever use USB ports again for data access!"
note; I tried all of these (except 12/13) before I ever came here looking for help.
2. I will google it
3. I didnt realize toggle to turn on usb debugging didnt work sorry. I just know it needs to be on for the computer to see the phone. This seems to be an area of problem possibly.
8. Lol! What i meant was did the area where u insert charger function properly. Only reason i asked is because some of those batteries charge on wall unit made specifically to charge the battery only not with charge.
12. Doesnt require root for basic settings like changing governor usually. Only to overclock/undervolt, etc.
13. Great answer! But i meant as a temporary fix until someone more experienced with this issue helps you.
I also figured listing all those things would help other people see what you had and hadnt tried before asking you next time. Wish i couldve helped more. Good luck
ZipAddict said:
2. I will google it
3. I didnt realize toggle to turn on usb debugging didnt work sorry. I just know it needs to be on for the computer to see the phone. This seems to be an area of problem possibly.
8. Lol! What i meant was did the area where u insert charger function properly. Only reason i asked is because some of those batteries charge on wall unit made specifically to charge the battery only not with charge.
12. Doesnt require root for basic settings like changing governor usually. Only to overclock/undervolt, etc.
13. Great answer! But i meant as a temporary fix until someone more experienced with this issue helps you.
I also figured listing all those things would help other people see what you had and hadnt tried before asking you next time. Wish i couldve helped more. Good luck
Click to expand...
Click to collapse
2. amazon dot com /External-20000mAh-Limefuel-LP200X-Flashlight/dp/B00OHZVN5U/ - It let me charge my phone 7-8 times fully before it was empty. Automatically stops when your phone is full.
3. USB debugging doesn't need to be on in order for a phone to communicate with a computer. This is only if you want to debug apps or use other developer tools. File transfer works just fine without it.
8. I still don't understand what you mean. My phone is not broken in any way. Nor is my battery. My external battery charges off any USB input, my phone charges off any USB input. My phone just can't communicate data wise between devices anymore via USB.
12. Fast charge isn't going to fix my phone. Unless it disables data communication, then I need to turn it off. All "kernal tweak apps" appear to require root. The top 5 google searches shown this.
3. Wasnt sure. Ive always had it on
8. Some aftermarket batteries dont charge while in phone hooked up to charger. They come out of phone and into specialized charger for battery only not phone with it, so that it can charge the larger battery in a matter ofan hour or so is what i have been trying to say. But its obvious thats not the case for you now since i asked and clarified. If this was the case one might not know that the small usb port on their phone needed cleaning to make a good connection because they literally dont use it to charge their phone. They charge their phone with external battery charger. You see?
12. On my custom rom and on my trickstermod app it does say fast charge disables data communication and that you have to turn it off for computer to recognize phone again. This fast charge mode only works when connected to computer not wall charger it says
Wish i could be more help but im out of ideas. Good luck
Update to the current situation.
My phone is somehow, repaired. But I have no clue why. I did several things today, just screwing around while I backed up my stuff to the SD card. One of them could have fixed it, or my phone is magic and self repairs after a while. Lets list everything I can remember that I did.
1. I typed in *#9900# in my dialing app. Toggled an option called "Low battery dump" to "on".
2. I deleted a whole bunch of files, including hidden files on the internal storage. Probably screwed up my apps but, whatever, it works now.
3. I pulled the SD card out.
Shortly after all these things, I plugged it in for power, and it finally, got my computer to see it as an MTP device again. No clue which of these succeeded. I'm going to wait a small bit before I test the things that tend to break it.
The magic option, is because I tried to root, it broke, stuck in download mode with some error about firmware. For 4 hours it was stuck like this, I tried everything I could think of, which wasn't much, tried installing the ROM back too, after wasting 2 gigs of bandwidth downloading it only to get an error before it even started the install. Phone was still rebooting in download mode error screen. Left it sit there off for like a minute and it just turns it's self back on, flickers a few times and the logo pops up and the device pops on like nothing had ever happened to it. I'm so confused. :/ At least everything's back to normal. Now add a good confusion post icon below so I can click it and post. :|
VasVadum said:
12. Fast charge isn't going to fix my phone. Unless it disables data communication, then I need to turn it off.
Click to expand...
Click to collapse
this was your problem remember? fast charge does disable data communication.
VasVadum said:
Update to the current situation.
My phone is somehow, repaired. But I have no clue why. I did several things today, just screwing around while I backed up my stuff to the SD card. One of them could have fixed it, or my phone is magic and self repairs after a while. Lets list everything I can remember that I did.
1. I typed in *#9900# in my dialing app. Toggled an option called "Low battery dump" to "on".
2. I deleted a whole bunch of files, including hidden files on the internal storage. Probably screwed up my apps but, whatever, it works now.
3. I pulled the SD card out.
Shortly after all these things, I plugged it in for power, and it finally, got my computer to see it as an MTP device again. No clue which of these succeeded. I'm going to wait a small bit before I test the things that tend to break it.
The magic option, is because I tried to root, it broke, stuck in download mode with some error about firmware. For 4 hours it was stuck like this, I tried everything I could think of, which wasn't much, tried installing the ROM back too, after wasting 2 gigs of bandwidth downloading it only to get an error before it even started the install. Phone was still rebooting in download mode error screen. Left it sit there off for like a minute and it just turns it's self back on, flickers a few times and the logo pops up and the device pops on like nothing had ever happened to it. I'm so confused. :/ At least everything's back to normal. Now add a good confusion post icon below so I can click it and post. :|
Click to expand...
Click to collapse
glad whatever you did fixed it lol. have a good day
ZipAddict said:
this was your problem remember? fast charge does disable data communication.
glad whatever you did fixed it lol. have a good day
Click to expand...
Click to collapse
Except, I don't have a fast charge option anywhere. I can't toggle fast charge. My phone is unrooted and locked and such. If plugging in a device like a battery or a car charger, toggles this option and the OS developers deleted access to toggle this option, it is an OS bug and a critical issue in the device that needs to be fixed. I don't know what fixed it, but I'm assuming it was the low battery dump, and that doesn't appear to have anything to do with fast charge and it was a hidden secret option in the system.
VasVadum said:
Except, I don't have a fast charge option anywhere. I can't toggle fast charge. My phone is unrooted and locked and such. If plugging in a device like a battery or a car charger, toggles this option and the OS developers deleted access to toggle this option, it is an OS bug and a critical issue in the device that needs to be fixed. I don't know what fixed it, but I'm assuming it was the low battery dump, and that doesn't appear to have anything to do with fast charge and it was a hidden secret option in the system.
Click to expand...
Click to collapse
The way u said it i misunderstood i thought u did have it on. Its not an option on all roms though. Mine has it and i tried it and couldnt see files thru usb until i toggled it off so it was just an idea. I dont know the effects of the low battery dump off top of my head but i will remember that if i hear someone else with same problem. Glad its fixed now
Hi,
I'm wondering if there's anyone else who is facing this problem or I'm just unlucky.
On last Sunday, when I was listening to YouTube Music at a low battery (around 15%), after a while the phone shut itself off. I guess it was just the phone ran out of battery so I tried to charge it. But the moment I plugged in the charger, the hidden emergency flash light in the front turned on (the one on top right). When the phone successfully booted up, an application called CQATest appeared with a notification. The phone won't charge and take SIM card anymore since then.
I've done some research and tried many methods to fix it, including reboot in the recovery, factory reset, using adb to change boot mode, reflash the rom, disabling the CQATest app. None of them could solve my problem. Disabling the CQATest app does let me to have signal again, but I still cannot get the phone charge. It shows Turbo Power connected, but not charging.
Is there anybody facing the same issue, or even better, have a solution?
Thank you.
Update: I found a solution for this. I put my phone to fastboot mode and charge it from there, overnight. Next morning, it's working normal again.
You can always try a custom ROM. And make sure to format every partition in TWRP before - format, not just wipe.
If that works you can try other stuff. If not you have a hardware issue is guess and only a phone repair could fix that.
PS: try a different charger. If it's only not charging it might be an issue there. And have you tried to charge it while the device is shut down?
Artim_96 said:
You can always try a custom ROM. And make sure to format every partition in TWRP before - format, not just wipe.
If that works you can try other stuff. If not you have a hardware issue is guess and only a phone repair could fix that.
PS: try a different charger. If it's only not charging it might be an issue there. And have you tried to charge it while the device is shut down?
Click to expand...
Click to collapse
Thank you for your reply. Yes I did try another charger. However I'm using a Qualcomm qualified charger so I don't think that's an issue. I brought it to UbreakIfix and they told me it's a motherboard problem so the only way to fix it is to change the motherboard. It'll cost a phone to do that. I'm just wandering if there's any body else who is having the same issue. Because my problem appeared out of no where.
That's normal. Hardware problems often appear out of nowhere all the sudden. And it's always hard the really on them down to a source.
And yes, repairs for not typical phones are always expensive. On my first Z Play the screen cracked. Seeing the price of a repair and realising I could get an unused Z2 Play for the same money you can guess what I did. Can't say I regret it too much.
The last two times I allowed my phone to charge fully, the phone locked up (would not come on when the power button was pressed) and I had to do a soft reset (hold the power button for 30 seconds). This happened on two different chargers with two different cables (one of which is the factory set). Thus, the issue is almost certainly not hardware related.
There have been no changes to my phone, no newly installed apps, etc. There have been a number of app updates, including several Google/Android core apps, and I am wondering if one of those could be the problem. (After the first time the phone locked, I updated the kernel to the latest version, i.e., PQ3A.190801.022. Note also that the phone is rooted with Magisk.)
Has anyone else experienced this problem? If so, what did you do to resolve it? What can I do to try to figure out why this is happening?
groston said:
...What can I do to try to figure out why this is happening?
Click to expand...
Click to collapse
Try replicating it in safe mode to rule out 3rd party apps.
I'm having the same issue the last 2 weeks. I haven't updated any apps and I have auto updates off. No changes to my phone since the end of august and it just started doing this.
Were you able to figure out what was causing it? My issues occur using a 5W Qi charger. So it is definitely not cable/charger related.
Sorry to report, but I have no idea. Since having posted my question, my phone has been behaving properly.
I've got the same issue on 10. I put my phone on a pixel stand at night and when I wake up I have to do a soft reboot to get the screen to turn on. Reverted back to Pie and the issue went away. Flashed the Oct factory image for 10 including wiping data and the issue returned. Booted into safe mode last night. Woke up this morning and had to force a reboot to get the screen to turn on.
darkstar73 said:
I've got the same issue on 10. I put my phone on a pixel stand at night and when I wake up I have to do a soft reboot to get the screen to turn on. Reverted back to Pie and the issue went away. Flashed the Oct factory image for 10 including wiping data and the issue returned. Booted into safe mode last night. Woke up this morning and had to force a reboot to get the screen to turn on.
Click to expand...
Click to collapse
Weird. I'm still on 9 that was working fine and no update that I know of.
I confirmed the issue with both QI charging and cable charging on my phone.
I've taken to making sure my phone is charged before bed and just pulling it off the charger before going to sleep. Since my phone is also my alarm and having it go unresponsive is no good. Only looses about 3% battery overnight.
Well, not sure what happened but the day before yesterday my phone did it's usual lock up while charging requiring a reboot. Unusually after reboot if I logged on too fast it would immediately shutdown. But for some reason this time it took me 7-8 tries to get in. I haven't updated any apps, changed any modules in Magisk or anything. It just went to almost boot looping.
As soon as I got it stable I popped into Magisk and looked at what modules were there. I noticed I had added Substratum previously, to try and do a dark theme, but apparently I never removed or disabled it. I disabled all the modules and suddenly no more problems. Reboots without shutting down after log in and no longer locking up on the charger.
I removed two audio mods (audio compatibility patch and audio modification library), as well as substratum. Three of 5 mods I had downloaded.
I am currently only have Active Edge Mod and V4A legacy FX for mods and my phone is now working fine. If it changes I'll let you guys know.