Why can't I wake up my phone since upgrade to Marshmallow - Desire 820 Q&A, Help & Troubleshooting

Please help me, guys. This morning I upgraded my Android from Jellybean to Marshmallow (6.0.1) and when I turn off my screen with the power button and it cannot be turned on anymore. While being off, when I press the power button nothing happens(at least seen) but because I have a password and when typing it the phone vibrates, when I press on the black screen where the keyboard is, the phone vibrates so I guess I can do everything but I cant see it...so the only way to turn the screen on is to restart the phone and I must not turn it off even when not using it because it cannot be turned on anymore without restarting....please help. (USING HTC DESIRE 820)

Kokicha said:
Please help me, guys. This morning I upgraded my Android from Jellybean to Marshmallow (6.0.1) and when I turn off my screen with the power button and it cannot be turned on anymore. While being off, when I press the power button nothing happens(at least seen) but because I have a password and when typing it the phone vibrates, when I press on the black screen where the keyboard is, the phone vibrates so I guess I can do everything but I cant see it...so the only way to turn the screen on is to restart the phone and I must not turn it off even when not using it because it cannot be turned on anymore without restarting....please help. (USING HTC DESIRE 820)
Click to expand...
Click to collapse
Reset your phone to factory installation of the boot loader, make a hard reset

Blank screen when lock button is pressed
Been to service center today for the same issue. They installed marshmallows again but the issue remains the same. Waiting for a quick solution...

kraken221 said:
Been to service center today for the same issue. They installed marshmallows again but the issue remains the same. Waiting for a quick solution...
Click to expand...
Click to collapse
Come on, I'll write what to do now! 1.unlock the bootloader 2.install TWRP https://yadi.sk/d/Zpj0G-QArrSSZ 3.install TWRP of 6.0.1 https://yadi.sk/d/sCzAyKFHrr7JC unpack and put on the memory card,before installation, in TWRP go to Wipe-advanced Wipe - note 5 crosses (mikroSDcard not necessary) Swipe to Wipe, In TWRP, the tab Restore, Internal Storage, MicroSDcard, Backup (6.0.1), Swipe to Wipe

vuk1963 said:
Reset your phone to factory installation of the boot loader, make a hard reset
Click to expand...
Click to collapse
The same problem...

Kokicha said:
The same problem...
Click to expand...
Click to collapse
Then there is only an optionthis is my backup 6.0.1 and it is working 100%)Do everything strictly according to instructions !!! Come on, I'll write what to do now! 1.unlock the bootloader 2.install TWRP https://yadi.sk/d/Zpj0G-QArrSSZ 3.install TWRP of 6.0.1 https://yadi.sk/d/sCzAyKFHrr7JC unpack and put on the memory card,before installation, in TWRP go to Wipe-advanced Wipe - note 5 crosses (mikroSDcard not necessary) Swipe to Wipe, In TWRP, the tab Restore, Internal Storage, MicroSDcard, Backup (6.0.1), Swipe to Wipe

vuk1963 said:
Reset your phone to factory installation of the boot loader, make a hard reset
Click to expand...
Click to collapse
Can we update our phone later via OTA once we unlock our bootloader as the phone is not rooted and the boot loader is locked?

kraken221 said:
Can we update our phone later via OTA once we unlock our bootloader as the phone is not rooted and the boot loader is locked?
Click to expand...
Click to collapse
Yes, if not installed TWRP recovery.This can be seen in the boot loader,there has to be an official status,not modified

Related

please help ...os not installed

hi,i wiped my phone using twrp and ended up wiping everything including system
so my phone is stuck on the htc pop-up screen
can't even shut it down or open bootloader
loonylord said:
hi,i wiped my phone using twrp and ended up wiping everything including system
so my phone is stuck on the htc pop-up screen
can't even shut it down or open bootloader
Click to expand...
Click to collapse
Hold power and vol up buttons for a while (maybe 10 seconds or more) until the phone reboots. Once it reboots (screen black), immediately let go of those buttons, and hold the vol down rocker, don't let go of vol down until the bootloader screen comes up. If the HTC logo screen comes up again, just repeat the process, as you probably just started pressing vol down too late, or let go of it too early.
Once into bootloader, adb push a known good ROM to the phone (or put a ROM removable SD). Install the ROM in TWRP.
And let this be the lesson to NEVER wipe anything unless you know exactly what it means and what the result will be. Then double check and triple check what you have selected before confirming the wipe.
Those TWRP options are under "Advanced Wipe" for good reason. And the TWRP wipe screen also says for the default wipe that "Most of the time this is the only wipe that you need". Again, it says for for good reason.

Htc desire 526g stuck in boot loop

Hi guys, months ago i rooted my HTC 526G with Kingoroot. I later tried to update the software over wifi. It updated but in restarting its now stuck in boot screen and sometimes goes into recovery by itself. Is there a way I can revive the firmware? Any help appreciated
HTC Desire 526G
I have problem like this ....cant fix it
Warning/Disclaimer: This will erase everything you have on the phones internal memory. (if you have play store set up right, you can just log back in afterwards and it will pull all your data/apps back, however if you don't, make sure to backup any contacts, data, ect that may be on the phones storage before attempting this) (then again, if you were already trying to root, you should have had everything backed up already anyway )
Charge the device to at least 50% (or an hour or two at least if the battery was completely dead)
Hold the Volume Down Button, Press power button, keep holding the volume down button
Phone should boot into HBOOT or Download mode,
use the volume up and down buttons to highlight Recovery Mode
press power button to select Recovery Mode
Phone will reboot with a red triangle icon, press all three buttons at the SAME time (vol up, vol down, power)
use the volume up and down buttons to highlight Clear Data (Factory Reset) press power button to select, let it finish clearing /data/ and /cache/
Once this has completed, Pull the battery out, let it sit for like 30 seconds without the battery
Put battery back in
hold power button for a while until it vibrates, release power button
let it sit at the htc boot screen for 10 minutes phone should eventually move to the verizon boot screen (if it goes over 10 minutes on the htc screen, try procedure again)
Post here if you have any trouble.
Still have problems
wassti said:
Warning/Disclaimer: This will erase everything you have on the phones internal memory. (if you have play store set up right, you can just log back in afterwards and it will pull all your data/apps back, however if you don't, make sure to backup any contacts, data, ect that may be on the phones storage before attempting this) (then again, if you were already trying to root, you should have had everything backed up already anyway )
Charge the device to at least 50% (or an hour or two at least if the battery was completely dead)
Hold the Volume Down Button, Press power button, keep holding the volume down button
Phone should boot into HBOOT or Download mode,
use the volume up and down buttons to highlight Recovery Mode
press power button to select Recovery Mode
Phone will reboot with a red triangle icon, press all three buttons at the SAME time (vol up, vol down, power)
use the volume up and down buttons to highlight Clear Data (Factory Reset)
Once this has completed, Pull the battery out, let it sit for like 30 seconds without the battery
Put battery back in
hold power button for a while until it vibrates, release power button
let it sit at the htc boot screen for 10 minutes phone should eventually move to the verizon boot screen (if it goes over 10 minutes on the htc screen, try procedure again)
Post here if you have any trouble.
Click to expand...
Click to collapse
i've done the procedure but unluckly i'm still having this problem, did someone fix the loop with this method? should i just wait for custom roms? :crying:
I had it happen to me after trying to root with just about every tool out there, mine would boot up but wouldn't go past the htc boot screen white background green htc. After I cleared the data a few times (at least 3) it came back up, try the procedure more than once. Also be patient and wait the full 10 minutes for it to come back up, sometimes it can be slow to load for the first time after this kind of wipe.
wassti said:
I had it happen to me after trying to root with just about every tool out there, mine would boot up but wouldn't go past the htc boot screen white background green htc. After I cleared the data a few times (at least 3) it came back up, try the procedure more than once. Also be patient and wait the full 10 minutes for it to come back up, sometimes it can be slow to load for the first time after this kind of wipe.
Click to expand...
Click to collapse
Try to root with "PhilZ Recovery by Ajit", search on google, i don't remember where i have download it, but it is an .exe file.
After you install it on your computer, you select USB debugging, and connect your phone to the computer, the rest of the process is auto.
After the installation process, the phone will autoreboot in recovery, here you will select ---> Advanced Function---> RE-root System (SuperSU).
After that, reboot, and install SuperSU from GooglePlay.
Success.
Root without boot loop (you may want to wipe Dalvid Cache before reboot after selecting root).
I hope this works for you ( it worked for me HTC desire 526g ).
Have a nice day.
IF you dont find the Philz, contact me, i wil send it to you.
Philz Recovery by ajit is designed for devices using the Mediatek processor; Sadly our 526 (no g, no +) uses a qualcomm processor. I do not recommend anyone to attempt to use "Philz recovery by Ajit" to attempt to root their HTC 526 as at best it will fail and at worse it will flash a non-compatible recovery and turn your device into a hard-brick.
wassti said:
Philz Recovery by ajit is designed for devices using the Mediatek processor; Sadly our 526 (no g, no +) uses a qualcomm processor. I do not recommend anyone to attempt to use "Philz recovery by Ajit" to attempt to root their HTC 526 as at best it will fail and at worse it will flash a non-compatible recovery and turn your device into a hard-brick.
Click to expand...
Click to collapse
I know...i said it is for HTC 526G.
Yep, I know you said it; just needed to clarify for other members so there is no confusion if someone comes here from a google search or what not
This forum is for 526 only, not the g or +
Bricked
I tried to wipe, but it still staing on htc screen...can someone do a backup or something and send me a link and reply me. i need it
sorry for bad english
I have the same problem please help us
emwakishi said:
Hi guys, months ago i rooted my HTC 526G with Kingoroot. I later tried to update the software over wifi. It updated but in restarting its now stuck in boot screen and sometimes goes into recovery by itself. Is there a way I can revive the firmware? Any help appreciated
Click to expand...
Click to collapse
I've exactly the same problem... does anybody have a rom for this model?
emwakishi said:
Hi guys, months ago i rooted my HTC 526G with Kingoroot. I later tried to update the software over wifi. It updated but in restarting its now stuck in boot screen and sometimes goes into recovery by itself. Is there a way I can revive the firmware? Any help appreciated
Click to expand...
Click to collapse
http://forum.xda-developers.com/chef-central/android/htc-desire-526g-bootloop-solution-t3241938
solve it by flashing rom using re recovery mode
I also got 526g+ totally finished only restarting I asked so many mobile repairing places no luck at all
PodolskiMeki said:
i've done the procedure but unluckly i'm still having this problem, did someone fix the loop with this method? should i just wait for custom roms? :crying:
Click to expand...
Click to collapse
Similar bootloop condition HTC 526g
wassti said:
Warning/Disclaimer: This will erase everything you have on the phones internal memory. (if you have play store set up right, you can just log back in afterwards and it will pull all your data/apps back, however if you don't, make sure to backup any contacts, data, ect that may be on the phones storage before attempting this) (then again, if you were already trying to root, you should have had everything backed up already anyway )
Charge the device to at least 50% (or an hour or two at least if the battery was completely dead)
Hold the Volume Down Button, Press power button, keep holding the volume down button
Phone should boot into HBOOT or Download mode,
use the volume up and down buttons to highlight Recovery Mode
press power button to select Recovery Mode
Phone will reboot with a red triangle icon, press all three buttons at the SAME time (vol up, vol down, power)
use the volume up and down buttons to highlight Clear Data (Factory Reset) press power button to select, let it finish clearing /data/ and /cache/
Once this has completed, Pull the battery out, let it sit for like 30 seconds without the battery
Put battery back in
hold power button for a while until it vibrates, release power button
let it sit at the htc boot screen for 10 minutes phone should eventually move to the verizon boot screen (if it goes over 10 minutes on the htc screen, try procedure again)
Post here if you have any trouble.
Click to expand...
Click to collapse
My phone was also rooted using kingroot. I received an OTA update and I downloaded it. Once the download was complete, the phone restarted and got bootlooped. Occasionally, it goes into recovery. I tried factory resetting it several times as mentioned in the solution. But each time I turn the phone ON again after factory reset, it is looping. Its not stuck at the boot logo. Instead it reboots automatically and in some cases to recovery. So the wait-for-10-mins thing is not working for me.
1. I received a stock ROM from the Russian section of XDA. Will flashing that ROM using the stock recovery using "install update from SD card" help me recover my phone from bootloop?
2. Will flashing the stock ROM unroot the phone? Presently, even after the factory resetting, "check the software partition" option in recovery returns a message "error - system has root". So I was hoping that unroofing might fix the problem. Will it?
3. If the above method fails, is there any other method? Like flashing a custom recovery or flashing a custom ROM etc?
Please help me fix the phone. Thanks in advance.
I am experiencing the same problem and have tried everything to avail, will this devise ever work again its still stuck with a white screen and green HTC
negomo said:
I am experiencing the same problem and have tried everything to avail, will this devise ever work again its still stuck with a white screen and green HTC
Click to expand...
Click to collapse
Hey negomo. I just fixed the phone yesterday. It seems that installing an OTA update while the phone is rooted can result in a bootloop or bricking(as in my case). I fixed this issue by flashing a stock ROM of the HTC 526g which I got from another Russian forum in XDA. Anyway I am posting the link of that stock ROM here.
( I am not allowed to post link. So please delete the spaces to get the actual link)
h t t p s :// yadi.sk/ d/gNKBahgZiwGmo
Once you download it do the following procedure
1. Copy it to an SD card and insert the card in your phone.
2. Press power button+volume up key button to enter HBOOT menu (while turning on the phone, press power and vol up button instead of power button alone)
3. Choose recovery option and press volume down to enter
4. Press power button once to enter recovery
5. Choose "install update from SD card"
6. Wait till it finishes installation
7. Wipe cache
8. Reboot phone
PS: I had already done a factory reset from recovery menu. I don't know if that had helped.
This will bring your phone back to life. Give around 10 mins for the first boot.
I hope I was able to help you.
Hit thanks if I did.
how to know my device 526g or 526
---------- Post added 24-06-2016 at 12:05 AM ---------- Previous post was 23-06-2016 at 11:51 PM ----------
https://www.imageupload.co.uk/image/ct0U
thx you are pro ??my problem solved ??

HELP! S4 mini stuck! bootloop, power button already removed

hy there!
i'm new here and need your help - my s4 mini just stopped working...from one sec to the other...first i only had a black screen and instantly tried a new battery. nothing changed.
next, i tried snipping against the power button and after a few seconds the s4 mini logo popped up. but it's stuck in this stage. after a few seconds the phone shuts down and starts again. (battery vibrates once, logo appears, shuts down and repeats again) btw if connected via usb charger, first the battery logo appears but no animated charging progress is shown
i tried the recovery mode....display shows "recovery booting..." for about 2 seconds....then shuts down again...starting all over again
i'm only able to get into downloading / ODIN mode....phone doesn't shut down and stays this way!!!
first i thought it had something to do with the power button issue, so i disabled it. i already removed it from the platin. nothing changed.
unfortunately i didn't create a back up recently - maybe there's a way i could get pass bootloop just to create a backup?! any ideas/help...really appreciate it! thank you!!!
Flash stock firmware.
echo124 said:
Flash stock firmware.
Click to expand...
Click to collapse
thx for your reply! any chance i can save the internal memory before that step?!
Flash twrp and reboot to twrp after flash, connect to pc to transfer data
Hey,
No if you flash stock firmware you do lose yout internal data.
But your phone is working again and thats where its all about
echo124 said:
Flash twrp and reboot to twrp after flash, connect to pc to transfer data
Click to expand...
Click to collapse
just installed twrp via odin3 (but unchecked "auto reboot" and "f. reset time")....although progress "pass!", i'm still not able to get into twrp recovery mode because of bootloop.
btw: phone is not rooted and i only want to save internal data (sms, contacts, etc.)!
sry for bothering but i'm a noob!
cpk_86 said:
just installed twrp via odin3 (but unchecked "auto reboot" and "f. reset time")....although progress "pass!", i'm still not able to get into twrp recovery mode because of bootloop.
btw: phone is not rooted and i only want to save internal data (sms, contacts, etc.)!
sry for bothering but i'm a noob!
Click to expand...
Click to collapse
Flash twrp recovery then boot into twrp recover with vol up+home+power, should work.
echo124 said:
Flash twrp recovery then boot into twrp recover with vol up+home+power, should work.
Click to expand...
Click to collapse
unfortunately...still stuck at "recovery booting..."! bootloop still prohibits twrp recovery. tried multiple times.
stock

OnePlus 3 Will not boot after Flashing RR

Hi! So I have been rolling with the marshmellow version of RR for quite some time and figured I was due for an upgrade. I went to update to the Nougat version, and did everything correctly, firmware, wipe, rom, then gapps. Much to my dismay I was greeted with a screen prompting me for my pattern to start android, I thought this a bit odd but went with it and my pattern did not work. I tried again thinking I may have done it wrong but nothing worked. I didnt think much of it and went to flash again to make sure I did it right, but my recovery never booted. Afterwards I got an error that was very quick and I was not able to read. It came just after the "your phones bootlader has been unlocked" etc. It was a very similar screen as well. After this, I was not able to boot up the phone at all. Once I was able to power up the phone but it simply gave me the same error and now its not starting at all. Any help would be much appriciated and thank you if you made it through this post.
First of all, you need to flash the very latest version of TWRP. If you are suffering from encryption issues and cannot decrypt TWRP, you will need to press back on the TWRP screen, and press wipe -> Format data
You will lose all your data and will be unencrypted. Make sure you have the latest TWRP, as this is vital for Nougat.
FriendWithin said:
First of all, you need to flash the very latest version of TWRP. If you are suffering from encryption issues and cannot decrypt TWRP, you will need to press back on the TWRP screen, and press wipe -> Format data
You will lose all your data and will be unencrypted. Make sure you have the latest TWRP, as this is vital for Nougat.
Click to expand...
Click to collapse
Thank you for the help, but I cannot even get into my device to update TWRP.
Try holding the power button for a minute, or try volume down + power to get into the bootloader.
FriendWithin said:
Try holding the power button for a minute, or try volume down + power to get into the bootloader.
Click to expand...
Click to collapse
Already did, it doesnt work. Black screen.
Im facing the same problem too. Cant even get adb to work ?
If you can still get into your bootloader, use fastboot commands to flash the latest TWRP.
Either hold Vol Up + Power when you phone is off, or turn it on normally and click any volume button during the "bootloader unlocked" warning screen to access the boot menu.
If you can't access the bootloader at all, then I believe the unbrick guide is your only option.
I can get to the bootloader, but when i flash recovery, it just restarts again and again.
Wipe the recovery partition first before you flash the new one.
Also, what version of TWRP are you using?
Yeah I will look into brick guides. Also going to try and let my phone charge to see if that may help. As far as I can tell it isnt charging but I might as well try.
Thank you for all the help guys, eventually what worked for me was indeed an unbrick guide. I will now be sure to read up entirely on what exactly I need to upgrade to fix this issue. For any wondering https://forums.oneplus.net/threads/guide-mega-unbrick-guide-for-a-hard-bricked-oneplus-3.452634/ This was the guide I used to fix my phone.

Flashed wrong Recovery :(

I accidentally flashed wrong Recovery for my A3 2017. I now get a message that i need Samsung Smart Switch from Samsung for emergency recovery.
But this f**cking program doesnt even install. On Samsung site its a dead link. I found another one, program doesnt install...
Any ideas? Is my phone bricked?
http://www.samsung.com/global/download/smartswitchwin/
kasa ssg said:
http://www.samsung.com/global/download/smartswitchwin/
Click to expand...
Click to collapse
i have it already...smartswitch doesnt help too :crying:
Is the phone recognized in ADB/Fastboot?
kasa ssg said:
Is the phone recognized in ADB/Fastboot?
Click to expand...
Click to collapse
i installed ADB. For first time. Using this site.
https://www.xda-developers.com/install-adb-windows-macos-linux/
im in a command line area with ADB now...but i dont know what to do
https://gyazo.com/e1d3b6dcce3a18211bbcb85fd9467e28
How to switch off my phone? I tried a lot of key combo's, but it keeps coming back to a blue/green screen with this warning message....
Anyone?
wogooo said:
How to switch off my phone? I tried a lot of key combo's, but it keeps coming back to a blue/green screen with this warning message....
Click to expand...
Click to collapse
I don't think there is one to force it to power off, I think there's only one to force it to reboot which is POWER + VOL DOWN (held down for a few seconds) on the A5, it's probably the same on the A3. Then immediately as the screen turns off you have to switch to the key combination for download mode or recovery. If if you just release the keys it will try and boot normally.
makeyourself said:
I don't think there is one to force it to power off, I think there's only one to force it to reboot which is POWER + VOL DOWN (held down for a few seconds) on the A5, it's probably the same on the A3. Then immediately as the screen turns off you have to switch to the key combination for download mode or recovery. If if you just release the keys it will try and boot normally.
Click to expand...
Click to collapse
thx!! im in download mode now
Im in Recovery now. When i try to wipe it says it cant mount /data, /cache, etc.
Also Restore doesnt work because of this. I tried to Repair. System seems to be repaired, but /data fails to repair. Also unable to repair cache.
What to do?
(needless to say i first flashed the correct Recovery )
In Windows Explorer i see only external sd
Somehow i seemed to fix /data en /system. But not cache and dalvik.
I restored a nandroid backup and it boots until LOS animation now. But there its stuck. (but at least i passed Android logo now)
Installation passed pretty good, only in the end it said cache wasnt mounted.
Any ideas?
alright no clue how but its fixed now lol

Categories

Resources