Hi everyone. My phone a couple months ago would shut down while I was sleeping, and it would be a hard shut down, as the phone would not power back up when my alarm would go off. I would have to pull the battery just to get it to power back on. I tried wiping the phone and same problem. So I had T-Mobile just replace it.
Then last night, I plugged the charger in and went to watch some Netflix and it shut down again. I thought it was the charger, so I left it off the charger and fell asleep to something on Netflix. I got to work this morning and searched around and found some other devices starting with Android 4.3 were having this same problem with Netflix. Searching this subforum, I found only one other thread that seemed related, but they mentioned it shut down on them without Netflix as well... Has anyone else had this issue?
Been using my Moto 360 for months, no problem. Yesterday I was travelling so I used up more battery before going back to the dock than I usually would. I want to say it was down to maybe 10%. Maybe lower.
Threw it on the charging dock. I see the small blue circle, charging, and I walk away. Come back a few minutes later and the screen was off and white LED on charging dock was off. Couldn't do anything to get the white LED back and show that it was charging. I could pick up the watch and use it, but had very low battery. At some point I think it died, and again, I could never charge it.
Got frustrated, left it off the dock (because I read something on a moto support page about leaving it off the dock for 30 minutes?), and went to bed.
This morning, woke up, and put it on the charger. The white LED came on and the watch booted up. At first it shows charging and even says 13%. How that's possible I don't know, but the white LED wouldn't stay on. It would go off, at which point the regular watchface would show up and also the warning about being below 15%. Then a few seconds later the white LED would come back on and I'd get the charging screen. but that would only last a few seconds, then it would go off, and my watch face would show up. I just watched as it did this and you should see from the times the charging screen did pop up that it was actually draining battery (if you believe I was even at 13% this morning, which I don't). After a few minutes of this, the white LED was off and I can't get it back to charge at all. I'm sitting here this morning just as I did last night: watch won't come on and no white LED light on the dock and what looks like no charging.
What is going on here? Again, ZERO problems until this. Now my battery is so low that it shut off and I'm just leaving it on the dock hoping that somehow it is charging, even though the white LED on the dock is not coming on. I know I shouldnt have let my battery get so low before juicing it up, but that doesn't mean I should be sitting here unable to charge up my watch. I really don't think something all of a sudden yesterday happened to my watch and dock.
Anyone have any ideas here? Im on the road, so no qi plate here to test using a different method to charge it up (I have it at home, but I really wanted my watch to use for this trip!). Don't know anyone with a moto 360 either.
Thank you!!
Try a different USB cable/charging brick combination, they could be bad. If this doesn't work, most likely a bad dock.
Well I tried a different cable, no change. Left it sitting on the dock all day, nothing happened. Came home from going out and the charging/not charging is happening now ( and all of a sudden the watch got juice? Makes no sense to me.). I videoed it. Does this video shed any light on the cause? Thanks! I ask because it's hard to believe the dock is bad after no issues for months now.
Video: https://youtu.be/jmMH15ThOwg
Thanks again.
HEHE, same issue mate:
https://drive.google.com/open?id=0B_Qhf7E5ZWBTbW56elNSVUZLR1E
I have sent mine to Motorola twice now for the same problem.
They just sent the watch back to me and I don't get the issue anymore, however they have introduce a new problem for my watch where I can't even use tilt to wake anymore...
Fed up with their repair team, just asked them to replace the watch now because either their repair team has no clue how to fix it or that there is some other fault they cannot find.
pappy97 said:
tagging pappy97
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i have a similar issue. it seems that the craddle connection is not as strong as it used to be. I often times see my watch charge all the way to 100%, and then begin to slowly dwindle down. I have to take the watch off the charger and then place it back in "more securely", and then it would charge again.... anyone else?
i think i figured it out. i had a dual USB wall adapter that both my phone and watch were plugged into. only recently did I get a QI wireless charging pad. it appears that when both devices are charging, the phone took up all of the juice, leaving none for the watch (until the phone reached 100%). when I separated the two into different USB wall plugs, then they both charge up as normal.
hope this helps others.
I'm experiencing this exact same issue right now. I'm leaving it on the dock hoping that it starts to charge at some point. Have you discovered a fix or a possible cause for this issue so far?
I'm having the same issue. Started yesterday afternoon. I have 2 charge cradles and its the same on both so it leads me to believe its not a cradle issue. When I put the watch on the cradle, the charge light will come on for a few seconds and then go back off. After this happens a couple times it just wont come on anymore. Any help would be greatly appreciated.
I have the watch for almost 2 weeks and it never charge full and it loose all its charge in minutes I only used it 2 and it was off charge. Wife wi go home I am tired I like the watch. But I didn't use it I tried everything from the above mentioned proposals but seriously nothing worked I'm from Egypt and I bought online from USA from Nordstrom what should I do
Hi guys,
I have an HTC One X+ 64GB.
My phone is kinda dead. It used to randomly switch off since the last month or so, irrespective of whether the phone was heated or no. My phone had fallen down once in-between about a fortnight ago. Even after the fall, the phone worked perfectly fine. Then on sunday, i don’t know why i downloaded the flipkart app. The phone felt slow after that, so i thought I'd uninstall it during the day but i got busy with other things and i didn’t do it. Later during the day, the phone would switch off once disconnected from the charger but it would remain powered up and functional so long as it was connected to the charger. Same was the case yesterday i.e. monday.
But last night, i.e., tuesday, before going to bed, i wanted to make sure the alarm would ring. So i set it for 2 mins later. it didn’t ring. when i connected the charger and tried switching on the phone, it just wouldn’t.
So now, it just switches on for a couple of seconds till the quietly brilliant logo screen and then switches off as soon as it reaches the home screen…battery is showing to hold a good charge. phone is not heated up either.
I tried the power button and volume down keys but before making a selection, the phone switches off. Sometimes it shows the message that battery too low to flash??
Would really appreciate some help. I don't know whether this is some internal screen connection problem or whether i need to get the factory reset done and all will be okay.
Thanks in advance!!
I've had the watch since December and absolutely loved it while it was working. For the past month, the watch will randomly turn off (without the normal shut down process) and then when I go to turn it back on, it will only show the Huawei logo and then turn back off with a blank screen again.
The only thing that seems to get it to turn back on consistently is putting it back on the charging dock. The watch turns off anywhere from 50% to 80%. So far, I have tried draining the battery to 5% and then giving it a full charge. I did this by "waking up" the watch by putting it on the charger just long enough to boot up and then taking it back off.
I'm also working on a factory reset, but the issue is happening during the re-syncing process (I currently do not have the charger with me) so the factory reset process has been less than successful. Fortunately for today, the watch seems to be turning back on if I let it sit for 5 minutes after it turns off. This made me think of overheating but the watch doesn't feel warm in any way what so ever.
So far I can't find anything on how to fix this except for a forum post on the Moto 360 1st gen having the same issue and that seemed to be a swelling battery problem which my phone does not appear to have because my screen is not discolored.
Is it time to call in the warranty or has someone out there had a similar issue and found a solution. If I can successfully get the watch to sync from the factory reset, I will report back if the issue persists. Any and all advice is greatly appreciated.
Yeah seems like a battery issue. Had the same with my moto. Let the manufacturer repair it.
The battery just would not give enough current sometimes. The output voltage will drop and the whole thing suddenly goes off.
I hope the hwatch has a better repairability score as the moto with all its glue when the guarantee is over...
So I’ve had this strange issue on my S9. I have my S9 connected to my Gear S2 and my S9 connected to my trucks BT. When I receive a call my truck rings, my phone rings and my S2 watch shows an incoming call. Then my Phone dies. The odd thing is my phone wont turn back no matter what I try. Hard reset etc. The only way It will power back on is if I plug it into the charger and the battery level shoots up to what ever percent it was at when it died. Now When this is all happening my phone is at 50-80% every time. And the last call that was coming in was not stored in my phones history.
Samsung support is lost and said they have not seen this. And I’ve tried removing all BT devices and re adding them.
Anyone heard of this?
bjl95mustang said:
So I’ve had this strange issue on my S9. I have my S9 connected to my Gear S2 and my S9 connected to my trucks BT. When I receive a call my truck rings, my phone rings and my S2 watch shows an incoming call. Then my Phone dies. The odd thing is my phone wont turn back no matter what I try. Hard reset etc. The only way It will power back on is if I plug it into the charger and the battery level shoots up to what ever percent it was at when it died. Now When this is all happening my phone is at 50-80% every time. And the last call that was coming in was not stored in my phones history.
Samsung support is lost and said they have not seen this. And I’ve tried removing all BT devices and re adding them.
Anyone heard of this?
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In would try some benchmarks and junk try loading the battery. Could be a issue there supplying voltage but the strength behind it's gone. Dead cell maybe. Just weird under Bluetooth. I get amazing battery life on my s8 with multiple Bluetooth items through the day as well as my gear s2