Screen Unresponsive After Unlock - G4 Q&A, Help & Troubleshooting

So, I have a G4 for about 3 months and lately I have noticed a bug of shorts. I recently started using pattern as my default unlock method and I notice sometimes (once a day or less) that when I unlock the phone everything is unresponsive, and I mean everything. It's like its frozen. If I press the power button and unlock again everything is functional like it never happened. Anyone has any idea why it's happening? When I didn't have a lock screen I had never seen this happen so I am guessing it has to do something with the lock screen. If so, if someone has any idea how to fix this it would be appreciated. It's not like its a major issue however it is kind of embarrassing for such a high end smartphone to have problems like this one. Now that I think about there was one time that this happened while sending an instant message by facebook messenger but I don't think it is related. Maybe the app did mess the system there somehow.

I know this post is old, but I have the exact same issue on my LG G4 Verizon. Upon unlocking with the pattern, every so often the screen is unresponsive. I can still change the volume with the buttons and the slider pops up to display the change like normal. I too have to re-lock and unlock the phone to get it to be responsive again.

Related

Tilt 2 freezing when locking phone...

Has anyone else had the problem with the Tilt 2 freezing when locking the phone? It doesn't happen all the time; but every so often, it freezes on me and I have to reset the phone to get it to work again. I haven't come across a solid answer for why it does this, so in the meantime I've reverted the locking mechanism to the Windows classic version, not the Windows default version that comes set on the phone. I do like the idea of the sliding unlocking mechanism, but I don't want to deal with the freezing. Is there a fix for this problem?
You are not the only one. I was wondering if it was S2U2.
I have been leaving my phone unplugged over night the past two nights to get a feel for the battery life. When I go to wake the phone in the morning it was either a blank screen or just the title bar before it froze. I had to reset to get the phone to work again.
thex said:
You are not the only one. I was wondering if it was S2U2.
I have been leaving my phone unplugged over night the past two nights to get a feel for the battery life. When I go to wake the phone in the morning it was either a blank screen or just the title bar before it froze. I had to reset to get the phone to work again.
Click to expand...
Click to collapse
I've had bad experiences with S2U2. I had installed S2U2 on my 8525, and I ended up having to do a hard reset. One day, after having to power down and restart the phone, it just wouldn't load. It got stuck in start-up mode. I don't plan to use S2U2 again. I'm not sure if the slide mechanism that comes standard with the Tilt 2 is related to S2U2 or not...
I am wondering if it is a conflict between the NEW WM lock slider and S2U2. I have a corporate exchange, so I have to use the PIN access.
I have the PIN set to appear in one hour if not in use. However, when using the WM slide locker, it ALWAYS reveals the PIN pad. If the PIN access did not appear after every WM slide locker, I would use it.
I changed the settings in for the WM lock to use the classic - thus eliminating the WM slide to unlock.
I will leave it OFF the charger tonight and let you know the results tomorrow.
Switching to WM Classic for the lock screen seems to work.
The screen did not freeze when I went to turn off the alarm this morning.
So the solution to use S2U2 is to change the Lock screen on your device from Default to Classic.
thex said:
Switching to WM Classic for the lock screen seems to work.
The screen did not freeze when I went to turn off the alarm this morning.
So the solution to use S2U2 is to change the Lock screen on your device from Default to Classic.
Click to expand...
Click to collapse
Thanks for the follow-up. Yeah, I've done the same thing: switched from default to classic. Thanks again.
Screen Unlock Freezes on Tilt 2
I too had this problem right out of the box. I switched to the Windows Classic as prescribed. However, this prompted me to get out the hand held drill and put a small hole right in the side of the back cover. I found myself having to battle the back cover every time I needed to soft reset, plus I noted the stylus needed to be removed to properly seat the back cover upon reinstall. Now I simply pull out my stylus and stick it in my hole. STOP IT!
Buzz
Formerly MDA / Wing / Tilt... and now Tilt 2
Always AT&T
Screen Unlock Freezes on Tilt 2
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
southOCTilt2user said:
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
Click to expand...
Click to collapse
I have seen a post similar to this pop up multiple times in the past month. This guy was specifically having problems with his mail client.
http://forum.xda-developers.com/showthread.php?t=634213
Personally I have only experienced this issue when the phone was next to my engine getting 400° temps blasted on it. Its hard to say the actual cause of the problem, but it seems in ideal situations (no 2000 e-mails or excessive heat) my phone is free of any freezing or strange behavior.
*edit*
also at the end of that post another user posted a work around that seems to be helping.
southOCTilt2user said:
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
Click to expand...
Click to collapse
After returning my first HTC Tilt 2 phone and I got a second one, I got the same problem again.
I think I found the screen lock bug for the HTC Tilt 2 that I am able to reproduce. The problem is when I enable the Owner Information [Identification information or Notes] to display when the device is turned on and then try to slide the lock icon it will not unlock the phone.
HTC, please look into fixing this bug. Thanks!
Here are the steps to reproduce the problem:
1. Press the Windows logo start key (the second key on the bottom of your phone).
2. Choose Settings.
3. Choose Personal.
4. Choose Owner Information.
5. I populated everything on the Identification tab as well as a note to contact me on the Notes tab.
6. Choose the Options tab.
7. Check mark either the Identification information box or the Notes box.
8. Click OK
9. Now lock your phone by holding down the end call button.
10. Power off your phone.
11. Power on your phone.
12. Try to unlock your phone right away by sliding the lock all the way left or right.
13. You can slide the lock icon all you want but you will never get to unlock your phone.
14. You now need to soft reset your phone by taking the back cover off and using the stylus to press the side reset button. :-(
I hope this makes it into a downloadable bug fix. In the meantime, I have disabled (unchecked) any Owner Info notifications on device power up. I really miss having this on device power up as my old 7 year old Nokia phone was able to do that without a problem.

Screen lock sought

I'm going mad here trying to find a screen Lock suitable to my needs. Can anyone please help? I want a simple screen lock, nothing fancy, no bells'n'whistles, but with the following two essential features.
1) Screen Lock is quickly unlocked with a simple screen swipe as soon as I either power on or slide open the device (ideally slide-opening would automatically unlock without requiring a swipe).
2) When running on external power the screen should unlock automatically and remain unlocked.
I've now auditioned PocketShield, Sunscape, TouchLockPro and S2U2 all of which may have one or other of those features, but none have both.
Can anyone please recommend anything else? Thank you.
1) In Pocketshield you can auto unlock by sliding QWERTY out if you create the following reg key: HKEY_LOCAL_MACHINE\Software\Pocketshield\ROTATE=1 (DWORD)
2) There is an option for it in settings.
Thanks for that. I've decided to give PocketShield another go and am auditioning it at the moment. Also I've changed my UI from Winterface to Spb Mobile Shell 3.5 because I wondered whether Winterface wasn't working well with PocketShield.
But here's my issue with PocketShield, perhaps somebody can please help?
If I open the slide keyboard I am able for a second or two to use the device as if it were not locked, before PocketShield "remembers" that is supposed to be on and then suddenly the device gets upset, slow, stuck, until I can find and unlock pocketShield. If I first power on and then slide open the keyboard, everything is fine, but everything stays in portrait, even though the keyboard is open. I can unlock PocketShield properly (though sideways) but then everything else is displayed in portrait, even though the keyboard is open.
I tried the reg tweak suggested, but found that that just caused even more confusion; portrait trying to change the landscape at the same time as the UI was trying to appear, at the same time as PocketShield was trying to put up its lock screen, basically chaos!
Any thoughts anyone, please?
My S2U2 v 2.42, has both of those options. Just go to Settings>Others
1. Action when connect to power>Unlock
2. Unlock when Keyboard is opened>On
Thanks. I've been trying out PocketShield all day and it seems that in its simplest terms there is a delay between switching on the unit and PocketShield realising it should be locking the screen, during which time it is possible to start an action which is then instantly stopped when PocketShield kicks in. Ridiculous.
I'll give S2U2 another shot now, cheers.
Smart unlock, its in the software worth installing section, does exactly what you want
I'm getting very frustrated here and beginning to think that my problem is nothing to do with one screen lock program or another, but with my unit.
Whichever screen lock I install, roughly 60% of the time the lock works as it should, but about 40% of the time there is a short period between powering on and the screen lock preventing me from doing anything. During this time it's possible to use the unit normally for a second or two until the screen lock kicks in, at which point often the unit gets confused, actions jam, and I often end up having to soft reset.
With all of the locks I've tried, if I open the keyboard and THEN power on, this also causes confusion.
Can anybody possibly shed any light on all this, please?
Could be that one of your installed applications is subscribed to the power on event and performs a very intensive processing each time device is turned on, delaying other subscriber apps such as lock screens. You might want to try uninstalling one by one to see if any culprit. Last resource is hard reset.
Thanks Pckshd. To be honest I've just had a rough day with the phone: it froze last night and on soft reset wouldn't boot up. This morning was the same story so eventually I was forced to do a hard reset. Then my most recent backup wouldn't restore, claiming there wasn't enough memory in the phone (how can that be? It was backed up from the phone!). Eventually I had to rebuild everything and right now haven't dared install any of the screen lock programs!
Is there not a registry entry anywhere that would show me which programs are taking priority over power on? My UI of choice, Winterface, as its own screen Lock, which is almost 100% reliable but regrettably continues to run went on mains power (I want one that unlocks on mains power, the desired feature that started all this off in the first place).

[Q] Screen black after screen unlock

I've noticed that sometimes when I unlock my device I have a black screen with only the "multi-task" button and the status bar visible. It will stay like this until I "lock" the phone and unlock it again. Touching the "multi-task" button makes the rest of the buttons appear but touching them still doesn't make the screen respond. I have noticed this on both stock and custom rom. Has anyone else had this problem? Any ideas on a fix or cause?
I am using the Virgin/Bell Canada GSM version.
Thanks
ps. I've posted a pic to give people an idea of what I'm getting....as it may seem unclear in my explanation.
At first this sounded similar to a problem I had.. I installed Wave Launcher, which for some reason did not play well with my phone. I would unlock the screen and the screen would immediately go black as if it had shut off, but I could still push buttons and receive haptic feedback. I had to have someone call me and delete the app while I was in the call.. it sounds kind of similar but not really.. my first guess would be some sort of problem with an app being incompatible.
joshnichols189 said:
At first this sounded similar to a problem I had.. I installed Wave Launcher, which for some reason did not play well with my phone. I would unlock the screen and the screen would immediately go black as if it had shut off, but I could still push buttons and receive haptic feedback. I had to have someone call me and delete the app while I was in the call.. it sounds kind of similar but not really.. my first guess would be some sort of problem with an app being incompatible.
Click to expand...
Click to collapse
I wanted to pass this on...I was reading in the Team Kang rom that there is a "bugfix version: app navigation menu icons no longer disappear after unlocking phone". So I hope this is what relates to my problem and has been "fixed"!

[Q] Screen Won't Unlock

I am running the stock ROM, only rooted.
Sometimes when I try to unlock my phone, it acts as if I'm not even trying to unlock it in the sense that it doesn't even respond when I drag my finger across the screen. The only way to unlock it when this happens is to touch and drag an icon and unlock the screen that way (IE - open an app from the lock screen). I can then re-lock the screen and it will behave the same way again by not unlocking as if I'm not even touching the screen. The only way I have found to solve this where the lock screen reacts normally again is to reboot the phone.
The strange part about this is that in the developer options I enabled the show touches option thinking the digitizer just wasn't responding for some reason, yet I can see that touching the screen IS in fact working because it sees all the touch inputs. It just won't unlock. I can press the back arrow so it highlights the box I'm supposed to unlock inside and it still doesn't work. I just don't get it. It has done this since new as far as I can remember.
Anyone else?
02CWRX said:
I am running the stock ROM, only rooted.
Sometimes when I try to unlock my phone, it acts as if I'm not even trying to unlock it in the sense that it doesn't even respond when I drag my finger across the screen. The only way to unlock it when this happens is to touch and drag an icon and unlock the screen that way (IE - open an app from the lock screen). I can then re-lock the screen and it will behave the same way again by not unlocking as if I'm not even touching the screen. The only way I have found to solve this where the lock screen reacts normally again is to reboot the phone.
The strange part about this is that in the developer options I enabled the show touches option thinking the digitizer just wasn't responding for some reason, yet I can see that touching the screen IS in fact working because it sees all the touch inputs. It just won't unlock. I can press the back arrow so it highlights the box I'm supposed to unlock inside and it still doesn't work. I just don't get it. It has done this since new as far as I can remember.
Anyone else?
Click to expand...
Click to collapse
I've got a similar issue, except mine is intermittent. Twice I've had the lock screen freeze on me. The only way to unlock it was to pull down my notification screen, set up a pattern for unlock, and then use that. Then I switched it back to swipe to unlock and it worked fine. I'm watching it carefully. If it starts happening more often, I'm going to request a warranty replacement.
Well, mine is intermittent as well. It doesn't happen every time by any means, just sometimes. As I said, I can pull it out of my pocket every once in a while and it does it. Do you have icons to launch apps from the lock screen? You should try that and see if it unlocks for you like it does for me.
I'm having the same issue. What ROM are you guys on?
This is still occurring and very annoying. I just got a second S4 as a work phone and it has not had this issue yet. As I said, it happened with the stock ROM, but currently I am using THIS rom. Happened again twice today.
Yea that happened to me to but since I rooted it and installed wicked v5 it's never done it again
Sent from my SGH-M919 using XDA Premium 4 mobile app
This has to be an issue with the T-Mobile ROM, I am surprised I haven't seen other posts about it. I wonder if it's because most people have some kind of security on them and I only have the swipe to unlock with no effect? In any case, my work Verizon S4 has yet to do this, whereas my T-Mobile S4 does it at least once every couple of days.
The same thing happens to me as well. I got really frustrated, so instead to swipe to unlock I now have pattern.
Sent from my SGH-M919 using xda app-developers app

Any fix for the screen delay?

I have been been having the screen lock delay problem since 4.3 all the way to 4.4.4. Dies anyone have a fix for this I figured out get might have resolved thus in 4.4.4 but still nothing is fixed. Its annoying to the point of making screen lock, face unlock and even swipe useless unless you want towait 15 plus seconds to do anything .
bigshowjh said:
I have been been having the screen lock delay problem since 4.3 all the way to 4.4.4. Dies anyone have a fix for this I figured out get might have resolved thus in 4.4.4 but still nothing is fixed. Its annoying to the point of making screen lock, face unlock and even swipe useless unless you want towait 15 plus seconds to do anything .
Click to expand...
Click to collapse
((Solved))
Talked to Sony ... no help, was just about to give up and found the solution and its easy. Go to security, and uncheck allow widgets on lock screen. Thats it there is no black screen, and display is immediate. Hope this helps others.

Categories

Resources