I just called AT&T and gave them hell about the lack of progress on the Marshmallow update. Asked how much it would cost to close my account. Miraculously; I was forwarded to a tech support person with an IQ just North of a bedroom slipper. She forced the update to my phone. I'm past the download and my apps are optimizing. Incredible! Before I post, I'm going to wait to be sure, but it looks like I'm getting the Big M! 8 more apps to go! 1 more. Holding breath. BS! Don't know what it actually did, but still on 5.11. Time for the big guns. Stay tuned.
Just north of a bedroom slipper. Thats hilarious.
??????
Big News! AT&T Are Liars!
I called back and spoke to another Golgi apparatus who denied that they ever said that. My, how his toned changed when I started playing back the conversation from Total Recall. He proceeded to tell me that I could pay an ETF of $350.00. I told him that based on the recorded lies that they told me; I DARED them to try to collect. Never mind - just more AT&T BS. {Sigh!}
Sorry. "Just North of a bedroom slipper" and "Golgi apparatus" were complements for these oxygen thieves. Maggots is placing them in high regard. AT&T customer since 1985, and this is how I'm treated? I'm dropping them like a used rubber. Don't have any better "smoking gun" solutions since I travel internationally a good bit; but, I'll cut off my nose to spite AT&T at this point. (Extremely foul language omitted)
Sometimes I think to my self, how fun would of been if this device would of been root able? Big-time developers would be on this specific forum. Idk but lately I've been complementing on wether to give att another chance or split to tmobile
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
Sorry that happened, it's the worst when you get your hopes up only to have them dashed.
Highly unlikely that att would push out an update to a single user, some of us have been trying to get beta releases for years. Unfortunately, we just have to wait.
So help me; she SWORE that they were already rolling it out (another lie), but I wasn't in the queue yet, and I'd be receiving it soon. She was such a polished liar that it takes my breath away. Then, she gave me the schmoozing touch by saying "Well, you're such a valued customer that I'm going to go ahead and push it to your phone." Eloquent liar. She said "Look at the top of your screen and tell me what you see?" I saw the diagonal arrows that only mean one thing. I was ecstatic! I told her: " I can't believe you were able to do it that fast!" She poured it on even thicker by saying "Now, wait with me for a little bit to make sure it goes through." Sucker!!! I waited until it had gotten to the 100% point and was prompted by the phone to end my call to finish the update. I thanked her profusely, and hung up.
I'm sure they were slapping their knees after I got off the phone with them. The phone went through the expected gyrations with the progress bar, optimizing apps, rebooting, etc. When it finished recycling; there was the all too familiar screen again. My heart was beating like a rabbits. I went to the phone info, and sure enough... Still Lollipop! SUCKER! I felt like Curly from The Three Stooges after Moe just double poked him in the eyes.
Now; I'm pissed. But, being the weekend, I realize that the only person to answer their phone is Hajji over in India, so that's a waste of time. So; my choices are: Stay with AT&T and continue to have nearly seamless international roaming, or cut my throat and go with Verizon - just to match my domestic coverage - (Same high price, same obstinance, but little to no international coverage, same hardware restrictions), or go with a lone wolf like T-Mobile - or worse - Sprint.
Deflated.
stay with At&t but never buy phones from them. nexus is the way to go my friend.
OP, I honestly cannot tell if you are for real.
Oh; trust me; I'm real. And, everything - virtually everything happened exactly the way I said it. It would be hard to make that one up.
As for the Nexus; I've considered that. Perhaps my timing's been bad, but I'm a little underwhelmed by the Nexus phones that I've seen. Especially without Mini-SD cards. It seems like there's always some stranglehold. I've been a Sammy fan for about 4 years now. The previous one was the Note 3 that I purchased outright from AT&T. Root eventually made it's way to it, but I jumped when the Note 5 came out without the SD card slot, and no removable battery. I panicked and snatched up the Note 4. Big mistake.
I wish there was a way to purchase an unlocked, unbranded Samsung Note that would work seamlessly on AT&T, allow updates without the bloat, and let me do what I wanted to do with what I bought. It defies logic.
nukesnooper said:
Oh; trust me; I'm real. And, everything - virtually everything happened exactly the way I said it. It would be hard to make that one up.
As for the Nexus; I've considered that. Perhaps my timing's been bad, but I'm a little underwhelmed by the Nexus phones that I've seen. Especially without Mini-SD cards. It seems like there's always some stranglehold. I've been a Sammy fan for about 4 years now. The previous one was the Note 3 that I purchased outright from AT&T. Root eventually made it's way to it, but I jumped when the Note 5 came out without the SD card slot, and no removable battery. I panicked and snatched up the Note 4. Big mistake.
I wish there was a way to purchase an unlocked, unbranded Samsung Note that would work seamlessly on AT&T, allow updates without the bloat, and let me do what I wanted to do with what I bought. It defies logic.
Click to expand...
Click to collapse
Only optio. U have for an unbranded one os international version
giga8547 said:
Only optio. U have for an unbranded one os international version
Click to expand...
Click to collapse
Likely has no warranty I the states, and difficult to get, many are sold as 910f but are 910a with a system mod applied via odin to make it look like an 910f...
OK, I'll bite. You really didn't know that the ATT associates don't know when any update will occur? You really wasted all this time and energy and anger over this? That is why I smell a troll; everyone knows this, and it has been reiterated a thousand times. The fact is they simply do not know.
Think what you want. I'm not trying to impress you or anyone else. I'm venting my frustration and experience.
Now; if she'd told me that the update would hit at a certain time; I'd have taken it with a grain of salt. But, the way she schmoozed me; I bought hook, line, and sinker. Not to mention all of the speculation on this board that the update was immanent; I thought I'd hit the goldmine. That's what pisses me off. I'll be more than happy to post the recording (~10MB) of the 47 minute conversation - if you have the time to waste listening to it.
And, no; I'm not going to roll the dice on an international - or any other illegitimate phone - in the hopes that I can get what I paid for. That's just another frustration. It would be like buying a fancy Dell computer with a 3TB HD, but they installed 1.5TB of bloatware on the drive and if you took it off; your computer would crash.
OK, I'm done.
I have been an AT&T customer since 96. My first smartphone was the Sony x10a, loved it. Then I saw an ad in a magazine for the ion lt28at. I knew 6 months before the 6 AT&T employees(1 per month) that AT&T was getting it. I "chat" with AT&T about every 2 weeks to see if there's any info when updates are supposed to be released. Occasionally one will act like they have the inside scoop, usually, like with the ion, they're as clueless as we are. I fallen victim to false hope, I'm sure many of us have. Yes, AT&T sucks when it comes to updates and bloat, but I will tell you this, every single time I've had an issue they've done everything they can to make me happy. To me that goes a long way towards keeping my brand loyalty. AT&T is a pretty solid company and would have to do something much worse than delaying updates to lose my business.
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
yes they can push updates to individual devices, because i called as asked to have that done with the latest security patch, and the person asked me for my IMEI and told me it would take a couple of hours, sure enough within that time I had the notification for the security update.
xateeq said:
stay with At&t but never buy phones from them. nexus is the way to go my friend.
Click to expand...
Click to collapse
I agree. I have a contract that was supposed to allow me to upgrade phones every two years. I went in and was told that they don't do upgrades anymore even if it is in your contract. Which means I have to pay that price on my bill and not get the benefit of it. They very eagerly offered to take that off my bill but it would kill my unlimited data. Why in the hell would I buy a phone from them if I can get one that is not locked down for the same price?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Looks like another security update. I guess this means MM is a ways off.
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
It's a dead topic in my opinion. We all know that AT&T's customer service is horrible and will tell you anything. What I found so insulting was the level of deceit that they went to convince me that I was going to get the update. Shouldn't be surprised. That's why I record theirs and a few other companies phone calls to confront them when they don't live up to what was promised. I still find it incredible!
So; I'm stuck with AT&T, or another carrier that's as bad or worse. It's a shame. I used to be able to count on AT&T as fulfilling their promises. My experience over the past couple of years is that you roll the dice, and HOPE you get what was promised. I suppose that's the only option. Their management could care less.
I'm done with this topic. Feel free to rant - which was my purpose - it seems to have no effect on them. They know your options are limited.
nukesnooper said:
It's a dead topic in my opinion. We all know that AT&T's customer service is horrible and will tell you anything. What I found so insulting was the level of deceit that they went to convince me that I was going to get the update. Shouldn't be surprised. That's why I record theirs and a few other companies phone calls to confront them when they don't live up to what was promised. I still find it incredible!
So; I'm stuck with AT&T, or another carrier that's as bad or worse. It's a shame. I used to be able to count on AT&T as fulfilling their promises. My experience over the past couple of years is that you roll the dice, and HOPE you get what was promised. I suppose that's the only option. Their management could care less.
I'm done with this topic. Feel free to rant - which was my purpose - it seems to have no effect on them. They know your options are limited.
Click to expand...
Click to collapse
Why wont you go buy a T-mobile phone and unlock the sim for use on at&t. Get your root, custom roms, updates.... i have a t-mobile Samsung s5 also Note 4 and finally Note Edge, all rooted and custom roms. All working on AT&T straight talk network. I can update to custom MM right now if i wished.
Sent from my SM-N915T using Tapatalk
Related
Hi all. I'm looking for some help with sprint as the title says. I love the E4GT but I have had like 6 replacements since November (when I bought the phone) and apparently sprint doesn't want to do anything but give me the same phone or the conquer, but obviously this isn't acceptable. So I have been on the phone with a store employee or a csr everyday for the past two weeks but no one seems to understand the trouble I have had to go through to get absolutely nowhere.
A little back ground: last year I had the Evo shift and I had various problems with the replacements but most notably one that I took to the store on the same day I got it and found out that the MB had corrosion. So Sprint, after much haggling, gave me an upgrade and I bought the E4GT. the issues with the E4GT have been updates bricking the phone, capacitive buttons activating without being pressed, overheating, and camera malfunctioning. Any advice on where to go next or what to do would be appreciated.
side note - not new here just a lurker
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Having worked in customer service. You are a complainer. Doesn't make you a bad guy its just who you are. You had the shift complained enough to get E4GT, now you want to keep complaining until you get another one. And when you go to a store and they will see your record. That's all they will see is that you are a complainer. It doesn't matter what carrier you go to. They still buy the same manufacturers phones for the most part. They aren't going to give you another free upgrade. Which is what you want. Let's just cut to the chase. It sounds like you want an Iphone. Instead of complaining to trying and get one. You sell your E4GT and buy the Iphone that you want.
bigfamei said:
Having worked in customer service. You are a complainer. Doesn't make you a bad guy its just who you are. You had the shift complained enough to get E4GT, now you want to keep complaining until you get another one. And when you go to a store and they will see your record. That's all they will see is that you are a complainer. It doesn't matter what carrier you go to. They still buy the same manufacturers phones for the most part. They aren't going to give you another free upgrade. Which is what you want. Let's just cut to the chase. It sounds like you want an Iphone. Instead of complaining to trying and get one. You sell your E4GT and buy the Iphone that you want.
Click to expand...
Click to collapse
What he said....only more nicely!
not trying to fight here but im a complainer because i have not had a phone for a month though im paying for service. and yes i have thought about an iphone because im not loyal to a manufacturer. also it becomes a problem when i can't even get an E4GT anymore because of having too many replacements within a year, while also not being given any good replacement option or anything. i would pay the etf but i dont think i should have to given my luck with their services.
someone else got any advice or input?
i would pay the etf but i dont think i should have to given my luck with their services.
someone else got any advice or input?
Click to expand...
Click to collapse
I'm not arguing...just stating the obvious....the squeaky wheel get's oiled. Your not squeaking enough.
Be persistent, stand your ground, and if all else fails, email corporate.
Your posts are intelligent, which means you can craft a very concise email explaining your troubles. Explain exactly what you want and how you want it. Then if that doesn't work, write another....and then another. Complain louder and eventually your cry's will fall on sympathetic ears. Just know that there is no magic combination. I've been told that 3 replacements and you can choose a different device. Honestly, there's only one device better than our and that's the S3.
Good luck.
(note...what he said...only more nicely)
Ok well thanks for making my case.
If you haven't gotten service fora month call customer service for your credit. Seems easy enough? For having worked in customer service. I have little sympanty when you refuse to take replacement device. Ohh why because it won't work like the last one. That a very defeatest attitude. And its no wonder you aren't happy. NO phone is perfect. But I'm sure you know this. What you want is a free phone for nothing. YOU ARE LIMITING YOUR OPTIONS!!!!
1. Pay the ETF and leave. People with good credit have that option.
2. Sell the phone and buy another one. You can get a good 150-200 for it
3. Quit complaining
4. Try the conquer, maybe it will stop you from complaining. But I doubt it.
For the complaining that you have done at the sprint store, over the phone, and now coming here. You could have worked a part time temp job for a couple weeks to paid for another phone by now. What you want is a free phone go to another board if you want a way to scam them.
Call up Samsung for a sammich.
Sent from my SPH-D710 using xda premium
I'm not arguing...just stating the obvious....the squeaky wheel get's oiled. Your not squeaking enough.
Be persistent, stand your ground, and if all else fails, email corporate.
Your posts are intelligent, which means you can craft a very concise email explaining your troubles. Explain exactly what you want and how you want it. Then if that doesn't work, write another....and then another. Complain louder and eventually your cry's will fall on sympathetic ears. Just know that there is no magic combination. I've been told that 3 replacements and you can choose a different device. Honestly, there's only one device better than our and that's the S3.
Good luck.
(note...what he said...only more nicely)
Click to expand...
Click to collapse
Thanks for the advice Hotspace. I'm done feeding the troll.
ludrose said:
Thanks for the advice Hotspace. I'm done feeding the troll.
Click to expand...
Click to collapse
No trolling, you wanted help. I didn't tell you what you wanted to hear.
My bad didn't know I had to play down to my competition here. Its unfortunate that out of all the other options I present. Complaining is the only one you see as a viable option. That's sad
i had an issue when i bricked my phone lol jk.. but naw man, you need to figure out what it is your doing to mess up your phones..we honestly have one of the best phones from sprint besides (like said already) the sgs3. how could u go through six devices lol. either way sounds like sprint already helped you once in letting you upgrade early and they wont do it again. so you had issues with your evo shift too? sounds fishy.. gotta love it when people dont tell the story right. how about buying a phone outright? then upgrade when its time like the rest of us
Sent from my SPH-D710 using XDA
I'm all for against corporate greed and the first to advocate for consumer's rights...but 6 phones with "problems." And you also had issues with prior phones. You sure you're not causing the issues? I was somewhat with you until you acknowledged that you did think about the Iphone. So maybe there is more to your story that you're letting us to believe. I believe you received fair advice on what you should do.
Sent from my SPH-D710 using Tapatalk 2
ludrose said:
Hi all. I'm looking for some help with sprint as the title says. I love the E4GT but I have had like 6 replacements since November (when I bought the phone) and apparently sprint doesn't want to do anything but give me the same phone or the conquer, but obviously this isn't acceptable. So I have been on the phone with a store employee or a csr everyday for the past two weeks but no one seems to understand the trouble I have had to go through to get absolutely nowhere.
A little back ground: last year I had the Evo shift and I had various problems with the replacements but most notably one that I took to the store on the same day I got it and found out that the MB had corrosion. So Sprint, after much haggling, gave me an upgrade and I bought the E4GT. the issues with the E4GT have been updates bricking the phone, capacitive buttons activating without being pressed, overheating, and camera malfunctioning. Any advice on where to go next or what to do would be appreciated.
side note - not new here just a lurker
Click to expand...
Click to collapse
you need to be transfer to the retention department explain your story. Try and get a record for all thr e tocket info and replacement records. Then ask to be xfered to the multipule devices departmentthey will help u out. Ask for an other device or a non referb replacement. Sprint CSRs are mostly under educated or badly trained . Its just fact they are horri fic. I am dealing with multipule people on the higer levels right now they email me and i have dorect numbers. If u need assitance PM me . I am in the middle of a huge deal right now where they are actually throttling data and they admit to the problem but claim they dont have control thet have multi sent devices too.
nickespi said:
you need to be transfer to the retention department explain your story. Try and get a record for all thr e tocket info and replacement records. Then ask to be xfered to the multipule devices departmentthey will help u out. Ask for an other device or a non referb replacement. Sprint CSRs are mostly under educated or badly trained . Its just fact they are horri fic. I am dealing with multipule people on the higer levels right now they email me and i have dorect numbers. If u need assitance PM me . I am in the middle of a huge deal right now where they are actually throttling data and they admit to the problem but claim they dont have control thet have multi sent devices too.
Click to expand...
Click to collapse
lol cool story bro.. so your deep in a deal with sprint and have them admitting to throttling? whats your point exactly? retention dept is the dept that saves customers from cancelling service.. if its that hard for him to get a new phone im sure hed get the go ahead and cancel with etf or else they would have offered him a upgrade already.. and what is the multiple devices dept? a special team to deal with repeat offenders who every phone they have has issues somehow to obtain new phones?
Sent from my SPH-D710 using XDA
elliwigy said:
lol cool story bro.. so your deep in a deal with sprint and have them admitting to throttling? whats your point exactly? retention dept is the dept that saves customers from cancelling service.. if its that hard for him to get a new phone im sure hed get the go ahead and cancel with etf or else they would have offered him a upgrade already.. and what is the multiple devices dept? a special team to deal with repeat offenders who every phone they have has issues somehow to obtain new phones?
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Props on understanding what he wrote... wtf (I had to read it twice to make sense of it)
fenixjn said:
Props on understanding what he wrote... wtf (I had to read it twice to make sense of it)
Click to expand...
Click to collapse
Yeah its pretty hard to type on my phone lol..sorry. But yes those are the correct steps about going to get a new phone. The retention department usally takes situations more serious and are usally more willing to direct your call properly. I guess a lot of peoe are use to prints ****ty customer service..u need to control the situation as much as u can or saddly u wont get much.
Sorry for the typos..lol my phone to is all jacked up theyre tying to send me a different phone now this is my thrid one! Always trwated perfect not a drop or sxratch 2 days old my i ad..heres to the referbs jk lol..
---------- Post added at 06:56 AM ---------- Previous post was at 06:54 AM ----------
And yes multi device department! Try it!
you need to be transfer to the retention department explain your story. Try and get a record for all thr e tocket info and replacement records. Then ask to be xfered to the multipule devices departmentthey will help u out. Ask for an other device or a non referb replacement. Sprint CSRs are mostly under educated or badly trained . Its just fact they are horri fic. I am dealing with multipule people on the higer levels right now they email me and i have dorect numbers. If u need assitance PM me . I am in the middle of a huge deal right now where they are actually throttling data and they admit to the problem but claim they dont have control thet have multi sent devices too.
Click to expand...
Click to collapse
Pm'ed
ludrose said:
Hi all. I'm looking for some help with sprint as the title says. I love the E4GT but I have had like 6 replacements since November (when I bought the phone) and apparently sprint doesn't want to do anything but give me the same phone or the conquer, but obviously this isn't acceptable. So I have been on the phone with a store employee or a csr everyday for the past two weeks but no one seems to understand the trouble I have had to go through to get absolutely nowhere.
A little back ground: last year I had the Evo shift and I had various problems with the replacements but most notably one that I took to the store on the same day I got it and found out that the MB had corrosion. So Sprint, after much haggling, gave me an upgrade and I bought the E4GT. the issues with the E4GT have been updates bricking the phone, capacitive buttons activating without being pressed, overheating, and camera malfunctioning. Any advice on where to go next or what to do would be appreciated.
side note - not new here just a lurker
Click to expand...
Click to collapse
OK so I'm sure you'll accuse me of trolling like the other guy who gave reasonable advice... but you talk about the evo shift and its "replacements" (plural!) and how this got you a free upgrade, now you've gone through e4gt's at a rate of almost one a month since you've bought the damn thing. Newsflash dude, they boot loyal, on time paying customers of years for using too much roaming data, in the past few years they've eliminated all of the awesome legacy discounts that they used to offer via retentions (eg I used to get a 40% monthly statement credit, seriously) I've been on sprint for 12 years now, have 4 lines with them, and always pay my bill on time and they still just let me out of my contract and said take your business elsewhere after I complained about the loss of said discount (I ended up staying as sprint was still cheaper than vzw or att). Long story short you are costing them money, they don't care if you're happy and if you keep pushing them they'll end your contract. This may excite you but keep in mind sprint is consistently rated the highest in customer service, so good luck pulling this kind of crap on another carrier, I'll doubt you have much luck...
Furthermore how have you had multiple phones bricked by updates? And even if this is really the case only the ICS update could brick it unrecoverably... does not seem possible that you've had more than one e4gt brick taking the OTA to ICS, if that... capacitive button wonkyness is a known ICS bug, and not necessarily a hardware problem, you should have downgraded to GB or tried other ICS ROMs if it bothered you that much.... overheating also most likely has its source in a software problems (an app is causing it), not hardware.... also what do you mean by overheating? These things are passively cooled, if you use it a lot doing intensive things its going to get HOT.... lastly camera malfunctioning? Seriously? What does that even mean, also the camera is modular, I would imagine the sprint tech would have just replaced it as opposed to sending out a refurb if that was the actual issue.
To sum up this long rambling post the problem is not with the phone, its you... it is statistically impossible that you've somehow managed to get god knows how many "bad" evo shifts followed by 6 "bad" e4gt's... sprint isn't going to do anything for you nor do I think they should.... take the advice already offered and just buy a damn iPhone, clearly you can't differentiate between hardware and software issues, and apple will be happy to help you, they'll make a fortune off you as you'll probably be the most frequent genius bar customer ever
Sent from my SPH-D710 using xda app-developers app
OK so I'm sure you'll accuse me of trolling like the other guy who gave reasonable advice... but you talk about the evo shift and its "replacements" (plural!) and how this got you a free upgrade, now you've gone through e4gt's at a rate of almost one a month since you've bought the damn thing. Newsflash dude, they boot loyal, on time paying customers of years for using too much roaming data, in the past few years they've eliminated all of the awesome legacy discounts that they used to offer via retentions (eg I used to get a 40% monthly statement credit, seriously) I've been on sprint for 12 years now, have 4 lines with them, and always pay my bill on time and they still just let me out of my contract and said take your business elsewhere after I complained about the loss of said discount (I ended up staying as sprint was still cheaper than vzw or att). Long story short you are costing them money, they don't care if you're happy and if you keep pushing them they'll end your contract. This may excite you but keep in mind sprint is consistently rated the highest in customer service, so good luck pulling this kind of crap on another carrier, I'll doubt you have much luck...
Furthermore how have you had multiple phones bricked by updates? And even if this is really the case only the ICS update could brick it unrecoverably... does not seem possible that you've had more than one e4gt brick taking the OTA to ICS, if that... capacitive button wonkyness is a known ICS bug, and not necessarily a hardware problem, you should have downgraded to GB or tried other ICS ROMs if it bothered you that much.... overheating also most likely has its source in a software problems (an app is causing it), not hardware.... also what do you mean by overheating? These things are passively cooled, if you use it a lot doing intensive things its going to get HOT.... lastly camera malfunctioning? Seriously? What does that even mean, also the camera is modular, I would imagine the sprint tech would have just replaced it as opposed to sending out a refurb if that was the actual issue.
To sum up this long rambling post the problem is not with the phone, its you... it is statistically impossible that you've somehow managed to get god knows how many "bad" evo shifts followed by 6 "bad" e4gt's... sprint isn't going to do anything for you nor do I think they should.... take the advice already offered and just buy a damn iPhone, clearly you can't differentiate between hardware and software issues, and apple will be happy to help you, they'll make a fortune off you as you'll probably be the most frequent genius bar customer ever
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
cool story bro. got no reason to lie here, if i did then i just be wasting mine and others' time.
ludrose said:
cool story bro. got no reason to lie here, if i did then i just be wasting mine and others' time.
Click to expand...
Click to collapse
Maybe you just don't realize that its user error. Who wants to think of themselves as a nūb.
Sent from my SPH-D710 using xda app-developers app
What I want to know is how you were able to convince Sprint to upgrade you and give you a monthly supply of replacement phones. That is what I call negotiating!
I have a "fixed" Note 7 and I understand I have to turn it in but I want to wait as long as I can. I know I seen on here a way to block OTA updates. Something about freezing system apps? I wan't to block any battery crippling updates Samsung puts out. I just want to wait to see if I can make it till S8 comes out.
It isn't fixed. Just send it back. Seriously.
Disabling these bottom four will end future updates.
NIKKOTUASON said:
Disabling these bottom four will end future updates.
Click to expand...
Click to collapse
Four? Or all 7?
projectrs2 said:
Four? Or all 7?
Click to expand...
Click to collapse
You can do all seven but the bottom for is the main one you want to disable.
I am on Verizon and do not have some of the ones that you are showing that are checked in Package Disabler Pro. Anyone on Verizon have these to disable future updates?
lawrence750 said:
It isn't fixed. Just send it back. Seriously.
Click to expand...
Click to collapse
That's why I put fixed in quotation marks
NIKKOTUASON said:
Disabling these bottom four will end future updates.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This is what I disabled. Am I good to go?
Fahrenheit85 said:
That's why I put fixed in quotation marks
This is what I disabled. Am I good to go?
Click to expand...
Click to collapse
Yes no more updates ever...
NIKKOTUASON said:
Disabling these bottom four will end future updates.
Click to expand...
Click to collapse
I had all of those disabled at AT&T and many more (lessons learned from from the note 5) . Guess what, they pushed the update anyway in the middle of the night with no prompt that will let me cancel.
also install a firewall just in case.
its far fetched to think samy could have their system apps pass on/tunnel your personal data via other innocent apps (im definitely sure google is doing it to ensure they gather as much data from us as possible). if I'm wrong, at least a firewall saves you on wireless 4g data charges
This is the only thing we can do if we want to keep the phone, if it goes through then it will force the keepers to switch if it doesn't we'll see how long we can last without updated/support.
borisb said:
I had all of those disabled at AT&T and many more (lessons learned from from the note 5) . Guess what, they pushed the update anyway in the middle of the night with no prompt that will let me cancel.
Click to expand...
Click to collapse
are you sure you disabled all update packages? damn that's scary to realised you don't actually own the phone you bought, your just leasing a product with the illusion of full control...
sonhy said:
are you sure you disabled all update packages? damn that's scary to realised you don't actually own the phone you bought, your just leasing a product with the illusion of full control...
Click to expand...
Click to collapse
Yes I did. Had the note 5 remember?
It was crazy scary, especially when the phone turned blue and AT&T logo popped out without a warning.
It was doing something for nearly 10-20 minutes with a bar on the bottom of the screen (so I knew it was doing something).
it was in recovery mode and did not have the running android logo (like updates usually do).
I was worried to turn it off cause I did not want my phone to be bricked. When it turned back on I got the message that I must return the phone (and it kept of popping every time I charged it).
So, I am 100% positive that AT&T, and Samsung can do what they want.
Also, yesterday before I returned the phone my line got suspended. But my line is a corporate line so the company just decided to force me to return it.
damn, that's dodgy.
Ridiculous people are doing this, why not turn the damn thing in seriously? Its not going to be supported by samsung or 3rd party developers.
Samsung will almost certainly release something just as good hardware wise if not better in the future.
I just can't figure out why some of you are so insistent on keeping an unsupported and dangerous phone.
Sent from my LG-H901 using XDA-Developers mobile app
evo4g63t said:
Ridiculous people are doing this, why not turn the damn thing in seriously? Its not going to be supported by samsung or 3rd party developers.
Samsung will almost certainly release something just as good hardware wise if not better in the future.
I just can't figure out why some of you are so insistent on keeping an unsupported and dangerous phone.
Click to expand...
Click to collapse
Here, ill give you my reason. I go upgrade to the s7 edge tonight. Now, when the new note or whatever it is with the stylus comes out, I cant upgrade yet. Whereas if I still had/have this, then I could with the note even year deal or whatever its called with Verizon. I guarantee im not the only one in this boat.
lawrence750 said:
It isn't fixed. Just send it back. Seriously.
Click to expand...
Click to collapse
Yet another policeman. How the **** do you know if there's anything wrong with his or not. This is getting REALLY tedious.
FWIW, having wiped my Note 7 and boxed it up, I've changed my mind. I am keeping it for a month or two to see what pans out, news of S8 availability, take a look at the Pixel etc.
There's no rush to get them swapped and I not could give a pico-sh1t about the "explosion" risk. Seriously when ZERO have had any issues in the UK. None, nil, nada. Why would anyone be so concerned. Sure there may be a small risk but let's keep this in perspective, please.
---------- Post added at 05:29 PM ---------- Previous post was at 05:24 PM ----------
evo4g63t said:
Ridiculous people are doing this, why not turn the damn thing in seriously? Its not going to be supported by samsung or 3rd party developers.
Samsung will almost certainly release something just as good hardware wise if not better in the future.
I just can't figure out why some of you are so insistent on keeping an unsupported and dangerous phone.
Sent from my LG-H901 using XDA-Developers mobile app
Click to expand...
Click to collapse
And I can't figure out why people like you are so insistent on ramming your opinions down others' throats.
I will change mine in a month or two once theirs more alternative devices either available or announced. What's YOUR problem with what I do with MY phone?
Chippy_boy said:
Yet another policeman. How the **** do you know if there's anything wrong with his or not. This is getting REALLY tedious.
FWIW, having wiped my Note 7 and boxed it up, I've changed my mind. I am keeping it for a month or two to see what pans out, news of S8 availability, take a look at the Pixel etc.
There's no rush to get them swapped and I not could give a pico-sh1t about the "explosion" risk.
Click to expand...
Click to collapse
No not at all, just not a complete moron who thinks he knows better than the multi billion dollar company (with people way way smarter than any of us) who would have done anything in their power to make sure that this didn't happen. You think they would have stopped production for something that's easily fixed? Come on, use your brain!
How do I know if there's anything wrong with his or not? I don't - nobody does - that's the problem... duh? No one can surely say that it will or won't blow up at any time, and you've got hundreds of these idiots going 'hmm, i know better than samsung, mines cool for now, therefore its always gonna be fine'
And thereby not only putting their own selfish ass at risk, but other people who they might be around at that time, god forbid it did explode/set on fire.
It's ridiculous. This whole thing should never have happened, but people insisting on keeping something that is known to randomly (until they can reproduce it, unless they already have and aren't disclosing it) set on fire, and that is just complete stupidity, and nothing else.
lawrence750 said:
No not at all, just not a complete moron who thinks he knows better than the multi billion dollar company (with people way way smarter than any of us) who would have done anything in their power to make sure that this didn't happen. You think they would have stopped production for something that's easily fixed? Come on, use your brain!
How do I know if there's anything wrong with his or not? I don't - nobody does - that's the problem... duh? No one can surely say that it will or won't blow up at any time, and you've got hundreds of these idiots going 'hmm, i know better than samsung, mines cool for now, therefore its always gonna be fine'
And thereby not only putting their own selfish ass at risk, but other people who they might be around at that time, god forbid it did explode/set on fire.
It's ridiculous. This whole thing should never have happened, but people insisting on keeping something that is known to randomly (until they can reproduce it, unless they already have and aren't disclosing it) set on fire, and that is just complete stupidity, and nothing else.
Click to expand...
Click to collapse
Yawn. It was a no brainer for Samsung to discontinue it. They could be 100% confident they would have many more fires and other issues.
Any single user can be 99.99% confident they will not.
If you don't get that, I suggest you have a quick read up on probabilities 101.
@Chippy_boy dont waste your energy man, there will always be people who are just upset in general... they start the fire the moment they hear someone scream witch just continue to help like minded others and ignore their verbal traps, it'll eat them up inside every time they come back here... otherwise they wouldn't come back to troll about a phone they don't have
I know there's been a ton of posts about returning or keeping or whatever you gonna do with your note seven but just wanted to try to get all the information together in one thread.
What we know :
There is a voluntary recall
The major carriers want you return your device immediately
The US CPSC says "to power down immediately"
Samsung is discontinuing support and updates for it
The phone is banned from all us flights
Small possibility or device could overheat and catch fire
Alternative devices at this point are not comparable
At this point you can do two things, keep it or exchange it. Viable alternatives being HTC 10, LG V20, and Google Pixel / Pixel XL. I don't really want any of those phones so ....
As far is keeping it goes...
I doubt the TSA will be able identify on the spot a note 7 and tell you you can't board whatever flight.
I've heard stories about carriers blacklisting IMEI numbers, but only after a return was initiated. There's another post on here showing a verizon rep acknowledging that they cannot force you to return your device. I also doubt that carriers will refuse to provide service to "known" note 7 devices. Show from here I think the only drawback to keeping your device is a small chance that you have a defective unit and the lack of updates and support .
In cedar in the discontinued updates and support, what does that really mean? Besides a new or latest version of android, which can be easily ported over or manually flashed, we'll miss out on continued firmware support and development.
However if the phone works as is, and there doesn't seem to be any major flaws in the hardware (which there doesn't to me), do we really even need those?
TL ; DR - By keeping the note 7 we're only really missing out on firmware updates , and with that in mind , it doesn't seem that crazy to me to keep it .
EDIT: "mandatory" to voluntary
Since Personal Safety and the Safety of those around one, it should be advised by all to power the device down and return it for proper disposal by the manufacturer. One can only imagine that what ever Samsung comes out with when they do will be well worth it I'm sure, They have a lot of repair to do. Just my .02 cents.
Sent from my SM-N930V using Tapatalk
There is no mandatory recall it is voluntary.....
Sent from my SM-N930V using Tapatalk
outamoney said:
I know there's been a ton of posts about returning or keeping or whatever you gonna do with your note seven but just wanted to try to get all the information together in one thread.
What we know :
There is a "mandatory" recall
The major carriers want you return your device immediately
The US CPSC says "to power down immediately"
Samsung is discontinuing support and updates for it
The phone is banned from all us flights
Small possibility or device could overheat and catch fire
Alternative devices at this point are not comparable
At this point you can do two things, keep it or exchange it. Viable alternatives being HTC 10, LG V20, and Google Pixel / Pixel XL. I don't really want any of those phones so ....
As far is keeping it goes...
I doubt the TSA will be able identify on the spot a note 7 and tell you you can't board whatever flight.
I've heard stories about carriers blacklisting IMEI numbers, but only after a return was initiated. There's another post on here showing a verizon rep acknowledging that they cannot force you to return your device. I also doubt that carriers will refuse to provide service to "known" note 7 devices. Show from here I think the only drawback to keeping your device is a small chance that you have a defective unit and the lack of updates and support .
In cedar in the discontinued updates and support, what does that really mean? Besides a new or latest version of android, which can be easily ported over or manually flashed, we'll miss out on continued firmware support and development.
However if the phone works as is, and there doesn't seem to be any major flaws in the hardware (which there doesn't to me), do we really even need those?
TL ; DR - By keeping the note 7 we're only really missing out on firmware updates , and with that in mind , it doesn't seem that crazy to me to keep it .
Click to expand...
Click to collapse
Read from the source it even says voluntary:
http://www.samsung.com/us/note7recall/
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
They can keep the 3rd party support and updates. I never bought those anyways.
At worst, they will bump you off the network(s) which leaves a pretty desirable wifi only business companion except if you fly or work in a fireworks factory. Bumping from networks, forcing wifi only operation, does nothing to eliminate the risk of fire so I'm not sure about this one. They would need a total brick job.
I just received an S Notes update today. So much for no more updates. I know that it is not a 3rd party of security update but just sayin'.
Whether or not you will be expected to pay to keep it remains to be seen and time will tell. IF they are pretending the Note 7 doesn't exist then that could get interesting as well. This isn't Kickstarter here....
If I went iPhone 7 route I could retain my annual upgrade. Sammy can keep their $75 loyalty bonus for that matter.
Truth be told, if I am forced to, I will get a Note 5 off Swappa out side the Verizon network.
The way I see it is there is a big difference between a voluntary recall and a mandatory recall. Some are acting like this is a mandatory recall when in fact it is voluntary meaning they are not going to disable your phone you can continue as normal and then when the time comes because the phone is under recall you can simply return it and upgrade to a new device whenever you find one that suits your needs. The only caveat is there will be no software updates to the operating system for security patches but that's not the worst thing in the world. They are only disabling phones that have been scheduled to be returned other than that I don't think they can legally disabled all the phones unless it becomes a mandatory recall.
Sent from my SM-N930V using Tapatalk
Here's the facts:
- Only 90 or so phones out of probably millions at this point have had this issue.
- The defect showed itself within the first several days of use.
- Samsung Techs were unable to cause a meltdown in their Labs. This proves that this will only happen if you have one of the few defective devices and they didn't find one.
Given the facts, here's my thoughts on the "personal safety and safety of those around you" statement. If you have used you're phone for over a month with no issues then it isn't a defective device. My phone hasn't even gotten hot at any time and has operated perfectly even after rooting.
Another possibility here is that there is a rare combination of APP(s) + use that is causing a unique condition for this to happen. Now here goes the conspiracy theory. It may even be that an unnamed competitor, after discovering this vulnerability, staged these meltdowns for bad PR. The incident on the plane was an absolute worst case for Samsung's image and exactly what someone wishing to damage it would have staged.
For the safety of those around me I'll be attaching this warning label
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Isn't it a federal crime to bring the Note 7 on a flight now? If mine didnt lag so bad I would consider keeping it but not take it on a plane.
Mibuix0r said:
Isn't it a federal crime to bring the Note 7 on a flight now? If mine didnt lag so bad I would consider keeping it but not take it on a plane.
Click to expand...
Click to collapse
I see from you sig that you have xposed installed, lag seems to be a common problem with some of the exposed modules. I uninstalled immediately due to lack of features and the lag issue.
I sold my perfect condition Note 3 modified to Developer Edition on eBay but I do have another Note 3 with a minor screen crack which I plan to activate for any flights.....until next fall when the Note 8 arrives. (or whatever they nename it to for marketing purposes)
I would expect Samsung to continue their investigation and ultimately track down the defect. If it's possible to patch with software they may offer this to the many thousands that I'm sure will be keeping their phones. I actually talked to the Costco rep who said he still wanted a Note 7. The recall over a handful of defective phones isn't putting off a huge number of owners.
jellyhead said:
I see from you sig that you have xposed installed, lag seems to be a common problem with some of the exposed modules. I uninstalled immediately due to lack of features and the lag issue.
I sold my perfect condition Note 3 modified to Developer Edition on eBay but I do have another Note 3 with a minor screen crack which I plan to activate for any flights.....until next fall when the Note 8 arrives. (or whatever they nename it to for marketing purposes)
I would expect Samsung to continue their investigation and ultimately track down the defect. If it's possible to patch with software they may offer this to the many thousands that I'm sure will be keeping their phones. I actually talked to the Costco rep who said he still wanted a Note 7. The recall over a handful of defective phones isn't putting off a huge number of owners.
Click to expand...
Click to collapse
I don't think its xposed, when im screen mirroring, using gps, streaming music, and charging (aka in my car) it gets so hot the whole system UI crashes.
Neither of my N7's get hot or lag at all. Never have. This is the first phone in many years I have not rooted. I do have package disabler pro to disable the VZ bloat and the udate SDM apk's. No freezing, never overheats or gets hot, great battery life. Almost a perfect phone. I do use Nova Launcher, but that shouldn't matter for anything with lag/no lag. The N7 is pretty much everything I ever wanted in a phone. Not a fan of the curved display since you can't get a tempered screen protector that works for it, and the mono speaker is not very good, but those are about my only complaints (besides a non-removable battery that has overheated in 100 some of the 3 or 4 million N7's out there).
@jellyhead nice graphics lol, I'll probably do something similar
Does anyone (that's keeping it) know if you can get any of these "recall perks" without returning it? Like any of the bill credits Samsung or the carriers are offering or money back for accessories?
teegunn said:
Neither of my N7's get hot or lag at all...... I do use Nova Launcher, but that shouldn't matter for anything with lag/no lag. ....
Click to expand...
Click to collapse
Off topic, but was wondering.. when changing launchers do you lose the software for the stylus? does it still work?
crash613 said:
Off topic, but was wondering.. when changing launchers do you lose the software for the stylus? does it still work?
Click to expand...
Click to collapse
I'm using Nova and I still get S Pen options when pulling it out
crash613 said:
Off topic, but was wondering.. when changing launchers do you lose the software for the stylus? does it still work?
Click to expand...
Click to collapse
No, you don't lose anything going to Nova launcher. Nova is waaaay better than touchwiz. Not even close, at least for me.
BTW FOLKS next update knocks us off the networks. They are killing the phone. On phone with escalations depts for sprint and samsung all night 4+ hours and they are basically saying to buy an s7 instead of the note 7 and then buy the new phone if/when it comes out.
:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
And you are surprised by this? It has been reported this was coming.
Sent from my VS995 using Tapatalk
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-G935P using Tapatalk
I'm wondering what you were trying to accomplish. Did you think you could talk them out of it? Bite the bullet. Should be some great deals this weekend in the S7E. I think tmobile is basically giving them away on contract.
Sent from my SM-G935T using Tapatalk
Did you actually just tried to convince them not to kill the phone over the phone?
mooncraterx said:
On phone with escalations depts for sprint and samsung all night 4+ hours and they are basically saying to buy an s7 instead of the note 7 and then buy the new phone if/when it comes out.
Click to expand...
Click to collapse
Were you trying to get them to cut you a deal? Like committing to let you move to a S7 Edge and then guarantee that you can move for free to whatever Samsung phone you want in 2017? Multibillion dollar companies don't cut one-off side deals when they have millions of customers. They can barely sell and support what they do offer and that their systems are designed to process.
In the U.S. the deal is you get your money back for your Note7 and $100 off via a bill credit if you stay with Samsung; $25 off if you don't. That's the deal and it's not going to get sweeter because they aren't going to reward hold outs for being hold outs. That would only piss the people who "did the right thing" off even further after having to exchange phones once, maybe twice, and ending up with something they may not have wanted. Based on comments made by the Samsung VP heading the U.S. there may be something down the road in terms of an offer on the 2017 phones for those that endured the debacle that was the Note7. That has nothing to do with Sprint, isn't being committed to now, and may or may not happen depending on where the Samsung brand stands in the spring.
So the choice boils down to exchange your Note7 and take your lumps or hold on to it until it become a collectable. I know some are trying to keep their Note7 until the 2017 phones come out but that may be problematic if Samsung imposes a year-end deadline for Note7 exchanges. I would if I were them. They want the phone out of people's hands and hold outs aren't their friends their problems.
This phone was going to be my last phone purchase and its halfway paid off.. now i have to buy another phone instead and wait sometime in the future to get the phone i actually want and start all over to pay? Well yes your right the corps screw the people and this is just one example because they messed it up. The people always pay not the corporations.
BarryH_GEG said:
Were you trying to get them to cut you a deal? Like committing to let you move to a S7 Edge and then guarantee that you can move for free to whatever Samsung phone you want in 2017? Multibillion dollar companies don't cut one-off side deals when they have millions of customers. They can barely sell and support what they do offer and that their systems are designed to process.
In the U.S. the deal is you get your money back for your Note7 and $100 off via a bill credit if you stay with Samsung; $25 off if you don't. That's the deal and it's not going to get sweeter because they aren't going to reward hold outs for being hold outs. That would only piss the people who "did the right thing" off even further after having to exchange phones once, maybe twice, and ending up with something they may not have wanted. Based on comments made by the Samsung VP heading the U.S. there may be something down the road in terms of an offer on the 2017 phones for those that endured the debacle that was the Note7. That has nothing to do with Sprint, isn't being committed to now, and may or may not happen depending on where the Samsung brand stands in the spring.
So the choice boils down to exchange your Note7 and take your lumps or hold on to it until it become a collectable. I know some are trying to keep their Note7 until the 2017 phones come out but that may be problematic if Samsung imposes a year-end deadline for Note7 exchanges. I would if I were them. They want the phone out of people's hands and hold outs aren't their friends their problems.
Click to expand...
Click to collapse
mooncraterx said:
This phone was going to be my last phone purchase and its halfway paid off.. now i have to buy another phone instead and wait sometime in the future to get the phone i actually want and start all over to pay? Well yes your right the corps screw the people and this is just one example because they messed it up. The people always pay not the corporations.
Click to expand...
Click to collapse
Think you're alone? People who bought third party or grey market are still trying to figure out how to either exchange or refund. What about people that bought accessories that are now useless and can't be refunded? What about people that used an upgrade (lease or contract) who left a phone they might have been happy with to end up with a phone they wouldn't have wasted an upgrade on?
There's a thousand tales in the cold city. Lamenting what happened isn't going to change it. I personally think Samsung U.S. will come out with some sort of program for former Note7 owners to get in to a 2017 phone more cheaply. But right now we're stuck with the hand we were dealt.
So what. The Note8 model number has leaked. Wait a few months for the N950 and stop crying
mooncraterx said:
BTW FOLKS next update knocks us off the networks. They are killing the phone. On phone with escalations depts for sprint and samsung all night 4+ hours and they are basically saying to buy an s7 instead of the note 7 and then buy the new phone if/when it comes out.
:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
You can install a coustom rom and change the model number in the buildpro to that of s7 edge
BarryH_GEG said:
I know some are trying to keep their Note7 until the 2017 phones come out but that may be problematic if Samsung imposes a year-end deadline for Note7 exchanges. I would if I were them. They want the phone out of people's hands and hold outs aren't their friends their problems.
Click to expand...
Click to collapse
I don't think so.
Fit for purpose? No.
Satisfactory Quality? No.
As described? No.
I don't know about the US specifically but here in the UK, goods must meet those minimum standards or the vendor MUST give you your money back, give you a repair, or give you compensation. And if they don't you can sue them in what would be a 2 minute hearing before the judge awards in your favour. I'd be EXTREMELY surprised if similar consumer protection legislation did not exist in the US.
So Samsung / Sprint / Verizon / whoever will have to take a Note7 back when someone chooses to return it. Unless Samsung change their minds and decide that it's (a) safe, (b) reliable and (c) they switch the battery charging back to 100%. If they don't confirm/do all those things, you can give it back for a refund pretty much whenever you like. They cannot say, "sorry it's too late, you've had your chance" unless they make good the phone.
Samsung lost any rights to get "arsey" over late returns, the moment they started ****ing with our phones.
Chippy_boy said:
IAnd if they don't you can sue them in what would be a 2 minute hearing before the judge awards in your favour.
Click to expand...
Click to collapse
Out of curiosity, what reason would you provide to the judge for not availing yourself of offered remedies and intentionally holding on to a device deemed hazardous for months longer than you should have or needed to?
By the end of the year some of the things previously discussed (Samsung Account blocking, Play Services blocking, and IMEI blocking) are likely to be in place which will push all but the diehard hold outs off the Note7 and on to something else. Once some combination of those things are in place only 1-2% of Note7's will be unaccounted for. At that point Samsung will most likely care less about what happens to those remaining phones or the people clinging to them. With all that said good luck suing a multibillion dollar corporation in the UK or U.S. And no consumer protection agency in the world is going to defend someone's right to use a hazardous device for months longer than they should have. Like the title of this thread says, "The Note 7 is DEAD." And so is Samsung's caring about those that continue to defy the recall.
BarryH_GEG said:
Out of curiosity, what reason would you provide to the judge for not availing yourself of offered remedies and intentionally holding on to a device deemed hazardous for months longer than you should have or needed to?
By the end of the year some of the things previously discussed (Samsung Account blocking, Play Services blocking, and IMEI blocking) are likely to be in place which will push all but the diehard hold outs off the Note7 and on to something else. Once some combination of those things are in place only 1-2% of Note7's will be unaccounted for. At that point Samsung will most likely care less about what happens to those remaining phones or the people clinging to them. With all that said good luck suing a multibillion dollar corporation in the UK or U.S. And no consumer protection agency in the world is going to defend someone's right to use a hazardous device for months longer than they should have. Like the title of this thread says, "The Note 7 is DEAD." And so is Samsung's caring about those that continue to defy the recall.
Click to expand...
Click to collapse
You're clearly not conversant at all with UK law.
First, Samsung have few obligations to the consumer here in the UK, unless they sold you the phone. Their only obligations relate to the warranty. I could go on about their obligations under the warranty, but I can't be bothered and anyway I don't need to because of point two.
Second, in the UK, your contract is with your seller and it is the seller who is responsible for the goods meeting the requirements of the Consumer Contracts regulations as I stated above. These obligations last for 6 years and are unconditional.
So, to answer your question as to what reason I would give to a judge, I wouldn't need to give a reason. I could say I lent it to my pet Panda who wouldn't return it. Or that I was using it as a shaving mirror. Or I could say nothing at all.
It would never go to court in the UK, because the seller knows this and knows they would lose instantly.
Remember, this is a *voluntary* recall. It is entirely the consumers' choice whether they wish to return the phone or not. The phone if already "Not of satisfactory quality", since Samsung have told us so. Now that Samsung have messed with the phone and installed this 60% charging limit, they have made the phone "Not as described", since it is sold as having a battery of 3,500 mAH capacity and now it does not. If the carriers block the phone, then it is "Not fit for purpose". Basically the phone fails ALL of the consumer protection tests, and the consumer can return it whenever they want.
Let me ask you a question: Let's suppose it went to court and the consumer says, I was sold this $1,000 phone which is (a) dangerous, (b) doesn't charge to 100% and (c) can't make phone calls and I want my money back. And Verizon's (or whoever the seller is) response is "well you had your chance to replace it so tough". Do you *honestly* think a judge would say OK then Verizon you're off the hook? Really???
And another thing. Why are you so worked up about people keeping their phones, when it's got **** all to do with you? Just curious. I am not planning on keeping mine in perpetuity, but I will hang on to it so long as it works and as late as possible so I have to wait as little time as possible before switching to an S8. Why does this offend you SO much that you have to keep visiting this forum telling people the phone is DEAD? I find your behaviour bizarre to be honest.
Chippy_boy said:
And another thing. Why are you so worked up about people keeping their phones, when it's got **** all to do with you? Just curious.
Click to expand...
Click to collapse
I could care less what you do. You and others that want to keep your phones are on the wrong side of history. The phone's been recalled and deemed unsafe and Samsung's offered refunds and exchanges to get them out of people's hands. Every website known to man is questioning the sanity and rationale of those holding on to their Note7's in the stories published about the progress of the recall. That's the world view, not mine.
This is a quote from Samsung (emphasis mine). Does it sound like they care about the "feelings" of people refusing to participate in the refund and exchange program?
As of today, nearly 85 percent of all recalled Galaxy Note7 devices have been replaced through the U.S. Note7 Refund and Exchange Program, with the majority of the participants opting to receive another Samsung smartphone.
We remain focused on collecting the outstanding Galaxy Note7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone’s ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note7 device.
Here's the front page of this forum. Feel the desperation of those trying to pretend what's happening with the Note7 isn't happening or can be avoided? It's only going to get worse. If you take a step back you'll realize you're really not angry with me or anyone else here. You're angry at an inevitable situation you can't control.
BarryH_GEG said:
I could care less what you do. You and others that want to keep your phones are on the wrong side of history. The phone's been recalled and deemed unsafe and Samsung's offered refunds and exchanges to get them out of people's hands. Every website known to man is questioning the sanity and rationale of those holding on to their Note7's in the stories published about the progress of the recall. That's the world view, not mine.
This is a quote from Samsung (emphasis mine). Does it sound like they care about the "feelings" of people refusing to participate in the refund and exchange program?
As of today, nearly 85 percent of all recalled Galaxy Note7 devices have been replaced through the U.S. Note7 Refund and Exchange Program, with the majority of the participants opting to receive another Samsung smartphone.
We remain focused on collecting the outstanding Galaxy Note7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone’s ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note7 device.
Here's the front page of this forum. Feel the desperation of those trying to pretend what's happening with the Note7 isn't happening or can be avoided? It's only going to get worse. If you take a step back you'll realize you're really not angry with me or anyone else here. You're angry at an inevitable situation you can't control.
Click to expand...
Click to collapse
I'm not angry with you, I just find your posts very sad. Like this one above. All that effort typing rubbish about something you don't care about. You must have a lot of time on your hands. For all your protestations about it being "the world's view, not mine", it very clearly bothers you or you wouldn't keep banging on and on about it.
And as I say, Samsung can remain as focused as they like. I'll hand MY phone over when I want to, and not before. And I'll receive a full refund when I do. I am really not concerned how Samsung "feel" about it. I am enjoying using my phone which is working *perfectly* and I shall continue to do so.
Samsung and all the phone companies are doing damage control in social media.... remember that lol.
The whole situation is unprecedented but bottom line the recall is bs in general. these are not dangerous devices the devices are being pulled because they are TOO GOOD. that is the reason. If every product that failed at .0001% were recalled the store shelves everywhere would be EMPTY! The note 8 will have battery nerf for sure on it!
Chippy_boy said:
I'm not angry with you, I just find your posts very sad. Like this one above. All that effort typing rubbish about something you don't care about. You must have a lot of time on your hands. For all your protestations about it being "the world's view, not mine", it very clearly bothers you or you wouldn't keep banging on and on about it.
And as I say, Samsung can remain as focused as they like. I'll hand MY phone over when I want to, and not before. And I'll receive a full refund when I do. I am really not concerned how Samsung "feel" about it. I am enjoying using my phone which is working *perfectly* and I shall continue to do so.
Click to expand...
Click to collapse
Everyone of you have valid points. Realistically sammy made the choice for a recall in order to avoid massive lawsuits across the globe. My brother works for a top law firm and we talked about this and he said owners could and can still file for a heavy lawsuit which can help owners with better options rather than the current given.
Would be nice if people all over the world who own the device to stand up together against the corporation. That would also include not spending on any of the products they sell. If that was done for at least a month the message would be clear as they would lose revnue as well as stock market gains. Sorry if i blabbed on too much.
Chippy_boy said:
I'm not angry with you, I just find your posts very sad. Like this one above. All that effort typing rubbish about something you don't care about. You must have a lot of time on your hands. For all your protestations about it being "the world's view, not mine", it very clearly bothers you or you wouldn't keep banging on and on about it.
And as I say, Samsung can remain as focused as they like. I'll hand MY phone over when I want to, and not before. And I'll receive a full refund when I do. I am really not concerned how Samsung "feel" about it. I am enjoying using my phone which is working *perfectly* and I shall continue to do so.
Click to expand...
Click to collapse
So you are going to get yet another thread closed?
Why don't you understand that no one cares what you do with your phone. No one.
What peeves me with you is the way you insist on your rights of ownership that no one is attacking yet you constantly try to stifle threads where others, who are equally free to speak, desire to debate?
What you write about UK law is only part true. No court in the UK would find for you knowing Samsung and its retailers have been doing all they can to get the phones recalled. Samsung made a bloomer. Samsung corrected it with an international recall.
If you went to court.....No I will stop at that. Please go to court and then let us know the outcome.
Ryland
Ryland Johnson said:
So you are going to get yet another thread closed?
Why don't you understand that no one cares what you do with your phone. No one.
What peeves me with you is the way you insist on your rights of ownership that no one is attacking yet you constantly try to stifle threads where others, who are equally free to speak, desire to debate?
What you write about UK law is only part true. No court in the UK would find for you knowing Samsung and its retailers have been doing all they can to get the phones recalled. Samsung made a bloomer. Samsung corrected it with an international recall.
If you went to court.....No I will stop at that. Please go to court and then let us know the outcome.
Ryland
Click to expand...
Click to collapse
No-one cares??? That's a ****ing laugh. Have you missed the 500 posts saying anyone who chooses to keep their phone is an idiot / moron / psychopath etc.
I am not denying anyone any right of free speech Ryland. On the contrary, are you suggesting I don't have the right to question others about why they feel the need to slander anyone who wants to keep their phone for a while? How bloody ironic.
You might notice that I am not the only person who feels like they are being attacked constantly, btw. It's a recurring them on this forum and it's VERY tiresome.
And this "court" nonsense. Of course it would never go to court. I will take my phone back to CPW in December or January or whenever and they will give me a refund. End of. Sorry to disappoint you.
If my posts irritate you, PLEASE put me on your ignore list. You do not have to read them you know.
Chippy_boy said:
No-one cares??? That's a ****ing laugh. Have you missed the 500 posts saying anyone who chooses to keep their phone is an idiot / moron / psychopath etc.
I am not denying anyone any right of free speech Ryland. On the contrary, are you suggesting I don't have the right to question others about why they feel the need to slander anyone who wants to keep their phone for a while? How bloody ironic.
You might notice that I am not the only person who feels like they are being attacked constantly, btw. It's a recurring them on this forum and it's VERY tiresome.
And this "court" nonsense. Of course it would never go to court. I will take my phone back to CPW in December or January or whenever and they will give me a refund. End of. Sorry to disappoint you.
If my posts irritate you, PLEASE put me on your ignore list. You do not have to read them you know.
Click to expand...
Click to collapse
I notice that today you have been rude to a non English speaker about his spelling of the word "Analysis" Yet YOU, an English born speaker, write the word theme as "them"? Double standards.
In a major way my debate with you is not about the Note 7 but about your crusade for the right to keep ones freedom of ownership while stifling thread after thread, even to the point of thread closure, that no one has the freedom to debate things you disagree with here! That causes me concern with you. Freedoms apply both ways. Politeness also costs nothing.
Ryland :good:
well according to 3uk it's in testing and will be several weeks, had it with a phone with a beta os and razer's hollow promises of swift updates picking up an s9+ next month this can get given to nephew, sorely disappointed I bought on the strength of my desktop peripherals and blade pro this phone falls well short of razer's standards in build quality and software support, 8know it's there first phone but first impressions count you can't put out a half rough product in today's market it's too competitive.
Sent from my Phone using Tapatalk
Did Three Support tell you this? (The several weeks point) I haven't been able to get any information.
Angel2112 said:
Did Three Support tell you this? (The several weeks point) I haven't been able to get any information.
Click to expand...
Click to collapse
Yes and not happy about it either
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Phone using Tapatalk
nexy33 said:
Yes and not happy about it either View attachment 4400907
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
That is the carrier fault not the oem. You will t have any better luck with Samsung. They are normally the last oem to update devices.
zelendel said:
That is the carrier fault not the oem. You will t have any better luck with Samsung. They are normally the last oem to update devices.
Click to expand...
Click to collapse
I've owned Samsung's since the S2 and generally they are 99.9 finished and working out the box build quality is getting better every release this is a first phone for razer in a competitive market , they promised fast updates where are they these were to address known software problems on the phone at release, razer support won't answer anything on phones fixes, and this product falls way short of the usual razer standard , at launch min himself said razer would be handling all the updates there was no mention of the carrier's providing them especially since 3 are probably one of the worst carriers for updates usually being the last to release any.
Sent from my Phone using Tapatalk
nexy33 said:
I've owned Samsung's since the S2 and generally they are 99.9 finished and working out the box build quality is getting better every release this is a first phone for razer in a competitive market , they promised fast updates where are they these were to address known software problems on the phone at release, razer support won't answer anything on phones fixes, and this product falls way short of the usual razer standard , at launch min himself said razer would be handling all the updates there was no mention of the carrier's providing them especially since 3 are probably one of the worst carriers for updates usually being the last to release any.
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
I give you a bit of advice. Never believe what you are told.
zelendel said:
I give you a bit of advice. Never believe what you are told.
Click to expand...
Click to collapse
so razer has sold us a lemon then, you can't stand on a stage make promises and beat your chest don't deliver and expect not to get crap for it, if they don't start rolling things out at a better pace won't matter if there is a razer phone 2 it'll bomb and the twats still doing it on Twitter
Sent from my Phone using Tapatalk
nexy33 said:
so razer has sold us a lemon then, you can't stand on a stage make promises and beat your chest don't deliver and expect not to get crap for it, if they don't start rolling things out at a better pace won't matter if there is a razer phone 2 it'll bomb and the twats still doing it on Twitter
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
All of them do it. Like my brother has gone through 4 s8 and 2 s8+ from Samsung due to them not working properly. Every oem has the same issues. Buying the first device from a new oem is expected to have issues.
nexy33 said:
so razer has sold us a lemon then, you can't stand on a stage make promises and beat your chest don't deliver and expect not to get crap for it, if they don't start rolling things out at a better pace won't matter if there is a razer phone 2 it'll bomb and the twats still doing it on Twitter
Click to expand...
Click to collapse
I just wanted to say one thing here. In the USA I didn't have a carrier option. I had to buy it from Razer. Did Razer sell you a lemon or did Three? Having the "non carrier" phone got me an extra update and my hardware and software both work buttery smooth. I suspect a lot of the fun you guys are having has something to do with Three.
tabletalker7 said:
I just wanted to say one thing here. In the USA I didn't have a carrier option. I had to buy it from Razer. Did Razer sell you a lemon or did Three? Having the "non carrier" phone got me an extra update and my hardware and software both work buttery smooth. I suspect a lot of the fun you guys are having has something to do with Three.
Click to expand...
Click to collapse
it has but at the launch event all updates were stated as coming from razer, I'll still buy their desktop kit and blade laptops but I'm not going near their phones, 3 are the worst at deployment of phone updates this is the first carrier phone I've had in 20 years as it was the only way I could guarantee the special edition which turns out to be a sticker [emoji23][emoji23] as soon as the pre orders are up for the s9+ I'll be ordering one.
Sent from my Phone using Tapatalk
nexy33 said:
it has but at the launch event all updates were stated as coming from razer, I'll still buy their desktop kit and blade laptops but I'm not going near their phones, 3 are the worst at deployment of phone updates this is the first carrier phone I've had in 20 years as it was the only way I could guarantee the special edition which turns out to be a sticker [emoji23][emoji23] as soon as the pre orders are up for the s9+ I'll be ordering one.
Click to expand...
Click to collapse
If your updates are coming from Razer then why is Three stating they are testing the update? Your problems are coming from Three
tabletalker7 said:
If your updates are coming from Razer then why is Three stating they are testing the update? Your problems are coming from Three
Click to expand...
Click to collapse
razer were the ones at the launch event who announced all updates we coming from them, if they had stated carrier's would be handling them then I wouldn't have gotten it from 3, they are my carrier but sim only as they are about the only mobile provider that does unlimited data I get excellent coverage from them 4g 120mb down and 40 mb up but I wouldn't normally take a handset from them but like I said only way to get a special edition 3 are the cause but razer were less than transparent with the facts. now they refuse to answer any problems with the phone either about build quality or software 8ssues the posts about it on the official forums have a habit of vanishing.
Sent from my Phone using Tapatalk
Samsung.... One of the leaders in weapon technology, so you buy Samsung you bomb someone
CptClubs said:
Samsung.... One of the leaders in weapon technology, so you buy Samsung you bomb someone
Click to expand...
Click to collapse
ex military so that's not gonna lose me any sleep [emoji23][emoji23][emoji23]
Sent from my Phone using Tapatalk
nexy33 said:
ex military so that's not gonna lose me any sleep [emoji23][emoji23][emoji23]
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
Touché.
nexy33 said:
razer were the ones at the launch event who announced all updates we coming from them, if they had stated carrier's would be handling them then I wouldn't have gotten it from 3, they are my carrier but sim only as they are about the only mobile provider that does unlimited data I get excellent coverage from them 4g 120mb down and 40 mb up but I wouldn't normally take a handset from them but like I said only way to get a special edition 3 are the cause but razer were less than transparent with the facts. now they refuse to answer any problems with the phone either about build quality or software 8ssues the posts about it on the official forums have a habit of vanishing.
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
I could see this happening tbh as soon as it came out Three were responsible for the updates.
Don't get me wrong I kinda have remorse getting rid of the razer phone, (I had to RMA and just didn't trust the other on to be flawless so sold it ) I really wanted to help Razer with the phone so much and the Devs are fantastic especially Alex but even min told me on twitter updates wouldn't be held back (and they are now it's 2 behind). Guess there had to be a reason it was cheaper to buy from three.
Roxas598 said:
I could see this happening tbh as soon as it came out Three were responsible for the updates.
Don't get me wrong I kinda have remorse getting rid of the razer phone, (I had to RMA and just didn't trust the other on to be flawless so sold it ) I really wanted to help Razer with the phone so much and the Devs are fantastic especially Alex but even min told me on twitter updates wouldn't be held back (and they are now it's 2 behind). Guess there had to be a reason it was cheaper to buy from three.
Click to expand...
Click to collapse
If updates are important then never get it from a carrier. This is well known. They interfere too much.
If we in three don't receive these 2 missing updates in one shot then I'm going to rebuy the phone again directly from razer and sell this three phone.
It certainly is evident why there was so much cheaper. Wish I'd been able to wait the 2 week shipping time from razer themselves - to me in the UK rather then going for the next day delivery from three. Absolute [email protected]@rd$!
zelendel said:
If updates are important then never get it from a carrier. This is well known. They interfere too much.
Click to expand...
Click to collapse
It is well known yeah but when the CEO says that we won't have to wait for Three youd think that answer would be true but it made me question does he actually know what's going on in his own software team?
I mean even factory images haven't been released yet so people can attempt to make their unit a razer one.
Also for what it's worth for people my RMA unit was another Three branded one so Razer do in fact have Three units for replacement.
Bit upset on the speed of these updates i still blame three and wish i could re image my phone to Razers Stock Image rather than Three's image.
What would be different if the build would be changed whats so special about Three's version as i can only assume Three related features like wifi calling and that