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Hi, I tried to search but couldn't find anything about this problem.
The other day I was trying to record video at a kid's birthday party, and the video was somewhat long, around 6-7 minutes. Without any warning, the video stopped recording and went straight to the home screen. I tried to play the video file, but it shows up as a gray box on the phone and doesn't play on either my phone or my computer. I tried various video players.
This happened to me again, I went up to wine country and was taking a video from my car mount of the scenery as I drove down the windy roads. I stopped one video at around 5-6 minutes, the second one I didn't stop it that soon and the phone went to home screen again. Video was unplayable, same as last time.
I tried to replicate the issue recording videos, tried to push the home screen or any other buttons to replicate the issue - all times the video saved if you stopped the recording one way or another. I even tried to send myself an email to see if notifications could stop the video, didn't do anything. I recorded till around 7 minutes, and the phone went to home screen around 6:52. Same result as before.
All the files that were unplayable weren't unusually large, around 300-355 megs I believe. I'm running the stock 8gb card, and I'm rooted with baked snack 9.6. Free space on card was around 3-4 gigs each time, free space on phone roughly 80 mb. I'm using mpeg-4, all other videos I record are fine.
So is there anyways to fix this problem? It's kind of hard to always stop the phone at the right time to avoid this, and I'm wondering what's causing it in the first place. Could it be that the phone's ram is reaching capacity?
Not sure why but sometimes when i search videos on the youtube app and click to play them it just says I'm unable to play them. I'll pull the battery out and search the same video and then it will play. Is there any way to fix this issue??
tonycalr2002 said:
Not sure why but sometimes when i search videos on the youtube app and click to play them it just says I'm unable to play them. I'll pull the battery out and search the same video and then it will play. Is there any way to fix this issue??
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You can try clearing data in the app but my guess it is more stream related. Next time try toggling airplane mode on and off and see if that works. Then it is a 3G issue which you kick start when you pull the battery.
Do you BONSAI?
I ran into this same thing yesterday, and I cleared the data and everything was back to normal. Kenny was right on point, hope it works for you too.
Pulling the battery is a power cycle and seems to be the only fix. I have also noticed that after an unknown amount of time all video playback and even video recording stops working (android system, flash still works) til I power cycle. I'm thinking it has something to do with the in app between video ads. Anyway, I'm back to pulling my battery at least twice a day.
Some youtube videos are unplayable on mobile devices, like android and ios devices. This isn't anything we can control, the makers of the videos (usually music videos) decide whether or not the video can be played on mobile devices. You can try opening the video in the browser and playing it directly on the page, but chances are it'll be choppy as he'll
Sent from my epicly epic Epic
elrey75 said:
Pulling the battery is a power cycle and seems to be the only fix. I have also noticed that after an unknown amount of time all video playback and even video recording stops working (android system, flash still works) til I power cycle. I'm thinking it has something to do with the in app between video ads. Anyway, I'm back to pulling my battery at least twice a day.
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Click to collapse
You pull your battery twice a day? I suggest a few things:
1. Get insurance on your phone
2. Put phone in driveway
3. Run that thing over AT LEAST 12 times
4. Get a new phone
If you're serious, you need to get a new phone because something is certainly wrong. I'm currently on about 120 hours of uptime, as in, time since the last reboot.
hayzooos said:
You pull your battery twice a day? I suggest a few things:
1. Get insurance on your phone
2. Put phone in driveway
3. Run that thing over AT LEAST 12 times
4. Get a new phone
If you're serious, you need to get a new phone because something is certainly wrong. I'm currently on about 120 hours of uptime, as in, time since the last reboot.
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The power cycle is to force YouTube app to work. I watch a lot of video. The phone runs perfect otherwise.
Did you try clearing the data in the app?
Yes. Also force closed and cleared from app manager.
I had the issue where it force closed as soon as I opened it and clearing data didn't work. There was actually another entry on my phone that was causing issues. I think it was in data\data. I deleted all youtube entries (searched with root explorer) then cleared Dalvik and downloaded and installed youtube from market. Worked fine after that.
Same here, same thing happens to my visual voicemail, neither will work until I power cycle. Then they will both work fine for a while, then randomly stop again.
b3nny said:
Some youtube videos are unplayable on mobile devices, like android and ios devices. This isn't anything we can control, the makers of the videos (usually music videos) decide whether or not the video can be played on mobile devices. You can try opening the video in the browser and playing it directly on the page, but chances are it'll be choppy as he'll
Sent from my epicly epic Epic
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Click to collapse
There are three different errors, "not available in your country", "not available on mobile devices", and "there was a problem while playing, Touch to retry" that last one is the one that makes the youtube app unusable.
I recently got imported DG h200 . Perfectly configured and got updated then, everything what it can play is smooth and good .
But like if I want to watch a show like of 10-20 mins, etc on YouTube app, it does plays.. but like wifi disconnects for a micro second( or I could be wrong that this doesn't happens) and the video pauses and stops and even waiting for a minute nothing happens and on screen the video goes back to the first image where the video started.
But in phone the bar is there where the video stopped( like on 4 mins 10 secs or whatever) and media link still keeps on working fine (just the display but isn't playing the video), but just the video stops and to resume I need to click a little ahead or back at the bar and then the video buffers and starts from around where it stopped . I don't want this to happen please as this issue shouldn't be there .
I have done the 5-7 seconds hold reset and reconfigure but still the same.
I don't even get the message that my wifi reception is weak or anything on this (I get that separately sometimes) . But the issue is happening when I am even near my wifi .
I feel its something with the phone dropping the signal as if taking little more juice or if its issue with 4.2.2 stock, but the thing is media link gives no issue as it keeps working on phone and t.v .
I even uninstall latest updates of YouTube and the prob still was there . Even tried with removing wifi optimization option and removed power saver, etc options but still the same . Sleep mode off gave a little progress and made a video played continuously for 10 mins but it stopped again
Please someone help .
Did you have sleep mode off before and after you did the 5-7 seconds reset.
JamesBrock said:
Did you have sleep mode off before and after you did the 5-7 seconds reset.
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Thank you for the reply. I will definitely check this way. My house is under paint job, once all is back in place I will check this. Sorry for late reply, thanks.. hope it works, tc .
Sent from my B1-A71 using xda app-developers app
JamesBrock said:
Did you have sleep mode off before and after you did the 5-7 seconds reset.
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I did that but nothing, all the same damn it stops itself after few minutes of playing youtube app any video
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
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Click to collapse
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
hol17 said:
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
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Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
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Click to collapse
You can try but I usually recommend just starting fresh since it could cause some errors.
Sent from my D5503 using Tapatalk
i
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
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if u want better chance not to see these kindda issue u must repair ur firmware by PCC.
factory reset means wiping firmware
but repair by PCC means install fresh firmware
:good:
I've got the same issue. It's actually worst when using SnapChat. It just freezes sometimes. I did a factory reset from the phone and this solved the issues for a day, but now it's back. I'm gonna do a full reset from the computer now and see if this solves it.
I have the same problem with the camera!! Anyone fixed this problem without factory reset?
Sent from my D5503 using xda app-developers app
After running a full reset from PC this issue seems to have been solved.
Cfager said:
After running a full reset from PC this issue seems to have been solved.
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And it's back. Camera often freezes the whole phone. When I listen to music, and starts snapchat and change from back to front camera, the whole phone freeze and the music stops for almost ten seconds.
Same here, 14.3.A.0.681. Did anyone found a fix?
The camera app opens and works, but at the moment to focus it just stuck on focusing and the photo is never taken.
I experience the same issue. Often, I have to wait for the camera to open, and SnapChat is unusable now. Don't really feel like resetting if people here are reporting that it doesn't fix the issues.
Same issue here. But on 785 (4.4, latest update, german TFT, unlocked BL and root). Camera hangs on every occassion, doesn't make a difference which capture method I use. Tried emptying cache and data for the camera app but that didn't solve anything. I don't want to reinstall my phone because it's a pain in the ass. Problem does not occur with the front camera.
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
koningjim said:
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
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Having just sold my Z1 (after having .757 installed) and now using a 'spare' Z1 Compact until my Z2 arrives, I wasn't that surprised to notice that the Z1 Compact has exactly the same problems as the Z1.
Wiping, resetting, clearing the cache - all pointless in the long run. Any fix is coincidental. It's a bug that hasn't been completely fixed with .757. The mere fact I've had the same problems on both handsets shows it's the firmware.
If you unlock the phone and start up the camera via the icon, chances are it will work fine.
If you activate the camera from standby, it may fail (the freezing problem, or 'camera not available' error).
What .757 seems to have fixed is the issue where the phone starts to get red hot and then you get the warning that it's too hot to use the camera. I've been taking a lot of photos this last weekend and never had that happen, so at least Sony fixed one thing. I suspect that was down to a series of problems with the media server and creating thumbnails etc, all of which were fixed.
When you have the freezing problem, was the phone locked? In other words; was it locked, but you started the camera via the camera key or dragging up the camera icon? When you tapped power to turn off/on, did you then have to unlock again? If you subsequently unlock - does the camera work fine now?
My hunch is that this is where the problem lies. I've got pattern unlock and now have it set to not lock for 30 minutes. So if I'm taking photos, I unlock the phone and - touch wood - I have no camera issues for that time.
If the phone has locked itself later on, and I don't unlock first, I expect the camera to fail. Yet it doesn't always - but once is still too much. I missed a potentially awesome photo of my two year old son because of this - and it's bloody frustrating. Especially as there's no idea on when we might get another update.
Another problem I noticed on the first KitKat release was the on-screen keyboard appearing over the camera one time. I'd been using the keyboard in another app before firing up the camera using the button, so the camera fault must be down to how it sets itself up when launched - and what you were doing just before (unlock screen, another app) influences the likelihood of it crashing.
In any case, it's a pain.
But on the plus side, the quality of the photos I got over the weekend - mostly in manual landscape mode - are stunning. The phone is capturing a level of detail that is exceptional now. And auto mode is now generally pretty good too, suggesting it doesn't just bump up the ISO all the time.
Same bug here!
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
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Click to collapse
I'm having the same problem here. Does Sony is aware of this bug?
Does anyone know of a link where we can complain about it to the manufacturer?
I thought that something was wrong/broken with my phone, but then, after seeing your posts, it isn't... So no factory reset... Just wait for an update? even 3rd party apps seem to crash, expecially the google camera... Wth
I'm getting the same problem since the stock 4.4.2 update, battery life doesn't seem as good anymore either, but i'm always near a charger so the new Camera bugs are the most annoying.
You can't exactly "catch a moment" by whipping your camera out anymore, most of the time I'm waiting about 5-10 secs for the picture to appear ready to take a pic, especially noticeable on Snapchat or when switching from front-face to rear.
I woudn't mind but being on Stock Firmware I'm always waiting longer for Android updates, supposedly because of the extra rigorous testing etc!
bump !
it appears accessing camera from different locations (lockscreen shortcuts ...) confuses the mecanism, this added to some flashlight app and you're good to have the reboot-proof camera FC problem... pffff
Possible Fix!
*** possible fix! ***
I read this on another forum and for about 5 days now my camera has been behaving completely normal across all apps!
Little warning - for me this logged me out of some apps, and caused me to have to put some widgets back on - it almost behaved like clearing the cache when you're rooted, no data lost just a some apps liked twitter etc were acting like they were installed for the first time...
The method is to boot into safe mode once, then just power the phone off and boot as normal:
Hold down your power button
In the menu hold down the "Power Off" option and say OK to safe mode
Once you're in safe mode, turn the phone off
Turn the phone on again, it will boot as normal
Camera just now behave as normal!
Not only has it worked for me so far, but my whole phone seems a bit faster.
Good luck!
Yes have faced that issue with camera, just like my friend warned me :/ freezing, when clicking
Factory reset didn't do much good
Sent from my Z1 compact
Hey guys!
So just as the subject reads, the phone from time to time can't connect to my camera and I just get a black screen. Switching between the front and back when this happens triggers the error message and tells me to send a diagnostic report to Google. One of the things I tried was to force close the camera process and still nothing. Only fix is to reboot the phone, but eventually in a day or two the camera will crash again.
Just to rule out any kind of corruption, I wiped the phone to factory settings via recovery and the phone still behaves like this. One of the apps I noticed does not play well with the phone is snapchat (current beta). The app is super laggy and wondering if this could cause the camera overall to eventually crash. Any ideas or thoughts are welcome!
Overall I'm kind if disappointed with the performance of the phone over several days. Upon reboot its quick and over a day or two the phone gets pretty sluggish, even locking up at times for a few seconds without being able to do anything. Sometimes exiting an app and going to the main screen takes a solid 5 to 10 seconds.
Yeah the camera app is very, very bugging. Really hoping there'll be an update that fixes the problems with that and 3rd party cameras.
Sent from my Nexus 5X using Tapatalk
I though I was the only one, the camera takes forever to open and bogs the whole system down, I just the l got the security updates and no camera bugs were addressed
Sent from my Nexus 5X using Tapatalk
Actually that's exactly the way my Nexus 4 behaved, which was the main reason I had to replace it now. Hope 5X won't do that, or I'd be pretty pissed off. I thought it was a hardware issue, but now according to what you write I suspect this might relate to some application installed.
I'll add myself to the list. Sometimes It doesn't even make picture, just get stuck and does nothing for a while, then for whatever reason it start shooting a sequence of pointless picture. Many times it take 2 pics in a row, like a not asked, not wanted crappy pointless multishot
Camera was completely fine for me until I got an OTA update 2 days ago and now its completely dog ****. Freezes for a while when I open the app, and crashes if I turn the phone to landscape.
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
twiifm said:
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
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How exactly did you root? And if you flashed a modified boot.img, which one fid you flash? Also, what does "reset to default" mean? Does this mean that you flashed the factory image for MMB29K?
Sent from my Nexus 5X using Tapatalk