Develop Bugs

LG G3 camera lens scratches?

Hi all.
I've received my brand new LG G3 32GB international D855. Awesome phone, really.
Anyway I've encountered some hardware related problems:
1st I've noticed that top and bottom of the screen are brighter, but I think it's due to the LCD technology itself (used amoleds in the last 3 years so a different technology with different and, imho, worse problems).
2nd, and the topic of this question, my camera is showing few very light scratches on the back lens. From my tests, fortunately, I realized that they're not visible in any kind of photo.
I used a cover and a screen protector since I unboxed.
My question is: is anyone experiencing similar issue? Is the lens so easy to damage?
I'm pretty worried because my Note 3 never showed a scratch in 7 months used without any kind of protection...
Sent from my LG-D855 using XDA Premium 4 mobile app

I have also used a bumper case since the 1st day. I checked my camera lens just now and did not notice any scratches. I think it might be a manufacturing fault.

Not sure my G2 had a ton of scratches too but it never came out in photos... so you should be A-OK... maybe just different glass types.
Note 3 has other quality issues *shakes* lol. S Pen die much? lol.

Meanwhile I realised that the issue with the screen is an actual problem called screen bleeding, related to LCD's back illumination.
Sent from my LG-D855 using XDA Premium 4 mobile app

I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed

ipwngeek said:
I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed
Click to expand...
Click to collapse
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app

kylothow said:
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess you got a faulty unit; I'd send it in to LG, or at least go on the live chat. That should do the trick, I hope!

sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far

BurningRain said:
sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far
Click to expand...
Click to collapse
Yeah but I don't know how LG operates... I can't stay without phone for weeks...
Sent from my LG-D855 using XDA Premium 4 mobile app

If I'm not wrong I have 2 years to have free reparations/replacements right? Scratches aren't affecting my photos and are only barely visible with naked eye and only in determinated light conditions. If the problem becomes worse or photos will deteriorate I'll update this thread with my experience with LG's warranty system.
For now this phone rocks.
Sent from my LG-D855 using XDA Premium 4 mobile app

I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.

gustavocoelho said:
I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.
Click to expand...
Click to collapse
I've also, but it's very hard to notice and when watching films or playing games is almost invisible.
Anyway guys I've an update for you: I'm not crazy scratches are very visible under direct light and I'll definely contact the seller...

Little update
Sent the phone back to the shop (yes, directly to the seller because it was less than 10 days I have bought it :victory, it should get there on Monday.
Let's see if the screen leaky borders, creacky cover and most important buttery lens are enough for a replacement :fingers-crossed:
I'll update you when the shop will contact me.

Another and last update
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:

kylothow said:
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:
Click to expand...
Click to collapse
Let us know about those borders.

helikido said:
Let us know about those borders.
Click to expand...
Click to collapse
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present

kylothow said:
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present
Click to expand...
Click to collapse
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.

helikido said:
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.
Click to expand...
Click to collapse
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...

kylothow said:
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...
Click to expand...
Click to collapse
Yeah i thought so.
The blacks are normal to be a little bluish. All lcd are like that and even mine to a small degree.
Thank you for your reply lol. Good luck with your phone buddy

Scratched? How about fully cracked!
First - the phone was not dropped or have any impacts other than what you might get from walking with a phone in your pocket. Other than normal daily use, safe handling and really careful use the phone had nothing happen to it. I cannot pick even a medium bump that happened, but now I have a cracked lens with a hole exposing the camera beneath. LG is warning me that 'mishandling' is not covered ... I certainly did not mishandle the phone in any way.
Link to other forum: http://forum.xda-developers.com/lg-g3/help/lg-g3-cracked-lens-hours-box-t2812323
Here is the video I made for Youtube: https://www.youtube.com/watch?v=zH1fNexSNQk

can't see screen very good with polarized sunglasses

Anyone else noticed that when you wear polarized sunglasses, you have to be off angle to see the screen of the 5x?
I got mine last week and it makes it real hard when wearing the polarized, at least the Smith sunglasses. Any remedies besides not wearing polarized lenses?

Same problem with the original Nexus 5. Fix is to get a different phone or glasses :/ .

Same here. Can't view the phone in landscape mode with polarized Oakleys.

Some screen protectors might be able to help this

No, it's how the screen outputs light and at what angle. There's no solution other than taking your glasses off or viewing the screen from a different angle.

That's what I figured. It makes it difficult when using the waze app while driving. Just have to look off angle and I can see it.

Just noticed it today with my polarized oakleys

Put a polarized filter on your car window, then cops can't see your phone screen!
Make sure it is oriented correctly for the way you hold the phone.

doitright said:
Put a polarized filter on your car window, then cops can't see your phone screen!
Make sure it is oriented correctly for the way you hold the phone.
Click to expand...
Click to collapse
Lol. That's a fabulous idea.
Sent from my Nexus 5X using Tapatalk

That's expected from a LCD screen.

Screen leak?

http://https://youtu.be/icCu9VpkDf4How many have light leaking through a gap between the metal frame and panel?
Look at my picture posted below..ty

At first I thought that I might have a similar problem but of you're using a screen protector that extends to the edges of the glass but does not sit flush with the bezel then the protector almost acts like a fiber optic cable in the sense that the white light from the icons on the screen shine through the edges of the protector and reflect off the bezel. I was using an IQ shield protector and this effect was really noticeable. I had some other free protectors and the IQ shield was peeling away so I decided to switch it out and since then I haven't seen the issue at all. As for the kid in the video he seems like a *****, I honestly couldn't see the bleed through effect he was trying to portray in his video.

droidrev71 said:
https://1drv.ms/i/s!AihkOLwAPYg2zmKt8UJ2ly_gViHnhttp://https://youtu.be/icCu9VpkDf4How many have light leaking through a gap between the metal frame and panel?
Click to expand...
Click to collapse
I see nothing in that video, and I see nothing on mine, it seems kinda silly to me.
Sent from my SM-N920V using Tapatalk

https://www.dropbox.com/sc/j2bzmqvbnoq00y2/AAAAJ2hk6L09f-dhFrPR0WhSa

I just posted a photo of mine. this isn't silly imo. The kid is showing his when the room is lit up. If it was low light or dark you'd see it better. Check out my pic and tell me what you think? Xda tweeted this kids video, which then lead me to checking mine. Mine doesn't have an edge to edge protector on it. I have a gap that allows light to go through.

I just looked closely at mine, and there is no gap or light bleed.

http://phandroid.com/2016/08/21/galaxy-note-7-quality-control/

i have a little of the light leak... but does it matter? Not really.. it doesnt change the quality of the image or screen.. plus I have a case on mines, i wont even notice..

Thanks for the response. Imo, it matters a lot. I don't always have a case on and I can see the leak looking directly at the screen head on. Resell value will suck too.

stains on the screen

Hello.
So I use polarized sunglasses and I noticed some stains in my screen. Only noticible with polarized sunglasses.
Can you test yours.

MarcosNK said:
Hello.
So I use polarized sunglasses and I noticed some stains in my screen. Only noticible with polarized sunglasses.
Can you test yours.
Click to expand...
Click to collapse
All I can tell you is not to wear polarized glasses - I had a funny episode when I saw my N10+ screen on bright sunny day while wearing new, highly polarized glasses: I went back home to take picture of that but the problem has 'fixed itself' and I still didn't realized what caused that until someone in the forum asked: did you take your sunglasses off? I'm a rational guy but this think made me look paranoid.:laugh:, but I felt embarrassed enough and asked mods to delete that thread, which wasn't fair to Samsung when I titled it something like "total failure of N10+ display"

Well, anybody can make a mistake ?

Those are stress patterns in the Gorilla Glass, normal.
The polarized sunglasses "see" them as the light coming off the screen is polarized.
Decades ago I developed the habit of tilting my head to view LCDs with my RX polarized sunglasses on. Now it's a learned reflex action I do almost instinctively.
Do the same when looking at a oily road surface... to gain an optimum view.
You can also view where the weak spot(s) are in tempered glass and clear plastics as they will be darkest. Helpful if you need to break it... or don't want to break it.

Screen Polarized?

Is the screen polarized or is it possibly my screen protector?
I was driving with the top down and polarized sunglasses and noticed I could barely see my screen unless I tilt my head to the right (horizontal mounted)
Just wanted to see if anyone else noticed this.

I wonder if it's the preinstalled protector. Wearing my sunglasses I can barely see the screen. My s10+ right next to the s20 is clearly visible aside from being a bit darker obviously. I don't want to tear off the protector to see if it makes a difference..

I've got a WS glass protector. I can view mine in either horizontal or vertical no problem. It disappears if I point the top of the phone at 2:30 or 7:30 only. So really no problems for mine.

Its your sunglasses not working well with that type of screen, i have Oakley polarised and several different smartphones have the same issue for me.

This problem has been an issue for years, a search online will tell you the filters on the polarized glasses negates the light on the cell phone screen and how to work around it, try turning your phone 90° and see what happens.
Sent from my S20 Ultra