Stock text messaging app bug found - T-Mobile LG G5 Guides, News, & Discussion

For the past week I have had issues trying to send my sister a text message. It has come to my attention that when I sent her a text message it for some reason gets sent to my nephew who participated in a separate text message that consisted of more than one party; In other words a group text message.
I have found LG Mobile on Facebook and informed them of this:
I solved the issue with the text messaging application bug. It is a bug in fact.
When the LG G5 has multiple group text messages with individuals, who you also try to have an individual text message conversation with, the phone will default a newly-created non-group message back to a/or one of the many group text messages that already exists with the person or other persons you're trying or NOT trying to communicate with individually.. I had to delete all group messages with the other party and then the phone stopped sending individual messages to a group message that they previously belonged to. This needs to be reported to your LG or Google development team as soon as possible. I am quite sure other people will have the same issue.

Interesting. I dont send alot of group messages from the G5. I will keep my eye on this.
BTW, while you have them fixing that...tell them to re-add the ability to have individual themes in our stock message app. I like having different backgorunds per contact

Any update on this ?

HAs anyone had the issue where contact names don't show in messaging, only numbers? I've had the phone almost 2 weeks and it's happened several times.

mikeyinid said:
HAs anyone had the issue where contact names don't show in messaging, only numbers? I've had the phone almost 2 weeks and it's happened several times.
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Contacts backed up to Google?

mikeyinid said:
HAs anyone had the issue where contact names don't show in messaging, only numbers? I've had the phone almost 2 weeks and it's happened several times.
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Click to collapse
I had this issue and once I opened the contact t from the messaging app they all popped back in. But yes I know exactly what you are saying.
Sent from my LG-H830 using XDA-Developers mobile app

shaun0207 said:
Any update on this ?
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Click to collapse
Nope. Mine still crashes now and then. Especially after using the voice to text feature.

Who knows maybe I have a bad LG keyboard system app. I'm going to root my phone soon and consequently have to reflash an entire rooted ROM so hopefully the new rooted ROM will have a better version will see.

UPDATE
My wife and I both updated our G5s to ROM v10d and so far the keyboard crashing has disappeared.

Related

[Q] Stop texts from breaking up

Stop texts from breaking up, How?
Every time I get a long text message it's broken up into multiple messages, it's annoying because sometimes they dont all come in at the same time, or they do and i think i have a **** ton of msgs lol. It's the same on the stock messaging app and google's messaging app. Is there a setting somewhere that I've missed? It's happened with incoming msgs from iphones and android phones on different carriers.
mykull said:
Stop texts from breaking up, How?
Every time I get a long text message it's broken up into multiple messages, it's annoying because sometimes they dont all come in at the same time, or they do and i think i have a **** ton of msgs lol. It's the same on the stock messaging app and google's messaging app. Is there a setting somewhere that I've missed? It's happened with incoming msgs from iphones and android phones on different carriers.
Click to expand...
Click to collapse
There is little you can do, it is the carrier of the sender that is doing it. Many carriers limit the number of characters you can have per text. So if they go over it gets broken into multiple text messages. It is not an issue on your end.
I also hate this.. When I had att I didn't have this problem..
Wasn't there an option to send messages bigger then a # of characters through MMS instead of using normal split SMS?
Posted via XDA Mobile
Spark91 said:
Wasn't there an option to send messages bigger then a # of characters through MMS instead of using normal split SMS?
Posted via XDA Mobile
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Click to collapse
Yes I think there is. This is for sending messages though. When receiving a message it depends on how the senders app sends it.
---------- Post added at 02:01 PM ---------- Previous post was at 01:58 PM ----------
Cbass15 said:
I also hate this.. When I had att I didn't have this problem..
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Click to collapse
I think att and t-mobile are able to send messages without breaking it up after 150 characters.
Easy fix, just make hangouts your default SMS app...
Otherwise you're at the mercy of the carrier.
Stryke_the_Orc said:
Easy fix, just make hangouts your default SMS app...
Otherwise you're at the mercy of the carrier.
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Click to collapse
I noticed hangouts fixes a lot of messaging problems.. Why is this? If you don't care to elaborate. ?
Cbass15 said:
I noticed hangouts fixes a lot of messaging problems.. Why is this? If you don't care to elaborate. ?
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Click to collapse
Just a guess, but I'd say it's likely due to being Google's app and having tighter integration with the framework than carrier based bloat.
Stryke_the_Orc said:
Easy fix, just make hangouts your default SMS app...
Otherwise you're at the mercy of the carrier.
Click to expand...
Click to collapse
Yeah hangouts works great. Only problem I have is you can't send or receive mms while on wifi calling.
Now i have always had that issue but my GF gets all my messages as one no matter how long i make it without turning it into an MMS and hers to me get chopped up. We both have sprint. And she has an S5.
adrianr514 said:
Now i have always had that issue but my GF gets all my messages as one no matter how long i make it without turning it into an MMS and hers to me get chopped up. We both have sprint. And she has an S5.
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Click to collapse
Just tried this sending myself a very long text via Wi-Fi on Sprint messaging app; it does work to combine the messages without converting to MMS.
Like others have said variables may limit results. My wife is also on my Sprint account using an iPhone 5 and her messages to me split from what I can see; don't know if hers from me split or not. Cross platform texting hasn't been reliable.
Have you tried the setting?
KLPFL said:
Have you tried the setting?
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Click to collapse
Initially failed to Motorola Photon Q. Had found the setting and enabled it and rebooted the phone; split the long message into 4 out-of-order texts. Did the System settings/System update/Update Profile on both phones and it works both ways. Sent the same text to to the iPhone 5 and it split. I've asked my wife to update her profile but she's busy; will try again later.
On my phone, had to defrost Samsung DM Service and reinstall Sprint Zone and let it update and opt out of EUL anonymous data sharing, agree to terms before I could update the profile.
BTW, combining the long text and sending a short text after that may have the shorter message arriving first. I actually sent an inquiry after getting notification that the long text test message had been forwarded back to me. The notice and inquiry went through before I got the combined message sent first.
I don't know if it happened to me or not.. never pay attention to it....gotta test later to see if if it's the same problem
How long is long. . I tested by sending to myself. But don't know if it is long enough.
My test text message consists of 80 words which was splitting into 4 text messages. Seems to be working between two different Android phones but still unknown if profile update will get it working cross-platform to/from iPhone. The Sprint iPhone 5 on the account seems to frequently have inability to sync texts with Android over Wi-Fi. Sometimes, it's just texting in general that the iPhone 5 loses.
For testing, just kept using the same message forwarded until it was received by both phones without the split.
May be wrong but sending it to yourself may only be an indication your phone can combine. It takes the profile update to tell Sprint you wish to use the combining method which appears to be an exception to every phone. Being on Gingerbread and CM for a long time, this is the first time I've seen the combining feature. About time! Hope it continues to work without frequent profile updates then broke again/update again.
This doesn't make sense. .i sent to my wife iPhone.. she received one full message but when she sent to me using the same text message it broke up to 4...wth
KLPFL said:
This doesn't make sense. .i sent to my wife iPhone.. she received one full message but when she sent to me using the same text message it broke up to 4...wth
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Click to collapse
Did you perform the profile update on both phones? Does the Sprint iPhone have the combine text option for texts?
I haven't tried the profile update and retest with the iPhone 5 yet. Haven't seen the the settings menu on the iPhone 5, either. I think that phone is still on iOS7; afraid the update would result in early upgrade.
Not on the iPhone just the note 4
Open the stock messaging app and go to text message settings and make sure auto combination is checked.
Sent from my SM-N910P using XDA Free mobile app

MMS issues

My wife and I have been having issues with group texting since we got these phones. What usually happens is she'll receive a MMS and it won't download. I'm coming from a Nexus 6 and she from an HTC One M8, but for some reason it's much worse on her phone than it is on mine. We activated the SIM card that came with the phone. We've tried all the obvious things: resetting APNs, clearing data on the messaging app, using a different app, trying with VoLTE on and off (which I heard worked with the Z3). There's been an open ticket with T-Mobile for two weeks which hasn't really gone anywhere. It seems to happen no matter who the group text originates from. We have both iPhones and Androids in the chat.
More details here: http://forums.androidcentral.com/showthread.php?t=538029
Sent from my LG-H811 using XDA Free mobile app
Same issue. Looks like the most common factors here are G4 and iPhones.
No problems here with MMS:
sardroid said:
No problems here with MMS:
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Click to collapse
The issue is only with group texting.
TWN H815 here. Group texting is not supported on the stock messaging app, so I'm using Google Messenger. It has happened to me a couple of times, after upgrading to v10b. The only way I got the messages to download was to turn off WiFi.
I'm glad you decided to REACH out and ask. At least you don't feel like an OUTSIDER. Maybe its an ANOMALY. I'm not sure but when you figure it out i hope you just tell those who don't want you to fix it, "I'm a just do it!"
If you don't understand what I'm talking about let me know. I'll have my boy Andy Mineo give you a call. He's the kind of guy that always says "you can't stop me!"
Sent from my LG-H811 using XDA Free mobile app
Wrightperspective said:
I'm glad you decided to REACH out and ask. At least you don't feel like an OUTSIDER. Maybe its an ANOMALY. I'm not sure but when you figure it out i hope you just tell those who don't want you to fix it, "I'm a just do it!"
If you don't understand what I'm talking about let me know. I'll have my boy Andy Mineo give you a call. He's the kind of guy that always says "you can't stop me!"
Sent from my LG-H811 using XDA Free mobile app
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LOL! That was so perfect! I'm reading and I'm like, wait a minute.... Lol
Sent from my LG-H811 using XDA Free mobile app
Did you get anywhere with this? I've tried stock messenger, hangouts, and now textra. At least in hangouts/stock I'd get the message to download; in textra the message just doesn't come through. It seems to originate from:
1) Group MMS
2) First message in a new group
3) Message was sent from an iPhone
4) Pictures especially, but text seems to do it as well
If these conditions occur, I never get the message. Frustrated that it happens but not sure what to do. H811 on TMobile.
bryanUC said:
Did you get anywhere with this? I've tried stock messenger, hangouts, and now textra. At least in hangouts/stock I'd get the message to download; in textra the message just doesn't come through. It seems to originate from:
1) Group MMS
2) First message in a new group
3) Message was sent from an iPhone
4) Pictures especially, but text seems to do it as well
If these conditions occur, I never get the message. Frustrated that it happens but not sure what to do. H811 on TMobile.
Click to expand...
Click to collapse
Nope, never got anywhere. Tmobile replaced my phone and my wife's phone and they do the same thing. Super annoying.... May end up switching phones cuz the quirks are adding up.
Sent from my LG-H811 using XDA Free mobile app
bryanUC said:
Did you get anywhere with this? I've tried stock messenger, hangouts, and now textra. At least in hangouts/stock I'd get the message to download; in textra the message just doesn't come through. It seems to originate from:
1) Group MMS
2) First message in a new group
3) Message was sent from an iPhone
4) Pictures especially, but text seems to do it as well
If these conditions occur, I never get the message. Frustrated that it happens but not sure what to do. H811 on TMobile.
Click to expand...
Click to collapse
And we never get the message to download. If it prompts us to download the message it never comes in.
Sent from my LG-H811 using XDA Free mobile app
Does it only fail while the phone is on WiFi? If so change the option in the texting app to switch on data for mms. Textra and Handcent have this I believe.
I have the same issue, some mms, both picture and group text will either not download or just never show up.
larsdennert said:
Does it only fail while the phone is on WiFi? If so change the option in the texting app to switch on data for mms. Textra and Handcent have this I believe.
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Click to collapse
Doesn't matter if you're on wifi or not, the problem is still there.
Sent from my LG-H811 using XDA Free mobile app
Related I guess, but group messaging doesn't appear to work properly on the stock messaging app
Nope group messaging on my tm g4 is so bad. I've tried almost everything and it still won't download pics
I have this issue occasionally with Hangouts. I will get an mms that did not download from a contact (that should be part of an on-going group message) but it will not download. WiFi or LTE does not seem to matter. When on WiFi, the LTE symbol pops up in the notification bar for a second or so. For me, this only occurs to one out of 30-40 group messages. A minor annoyance, but annoying all the same.
I have not had this problem on any other device when using Hangouts. I had an immediate distaste for the stock message app, so i cannot corroborate that the issue occurs there.
funkbuqet said:
I have this issue occasionally with Hangouts. I will get an mms that did not download from a contact (that should be part of an on-going group message) but it will not download. WiFi or LTE does not seem to matter. When on WiFi, the LTE symbol pops up in the notification bar for a second or so. For me, this only occurs to one out of 30-40 group messages. A minor annoyance, but annoying all the same.
I have not had this problem on any other device when using Hangouts. I had an immediate distaste for the stock message app, so i cannot corroborate that the issue occurs there.
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Click to collapse
It's happening regardless of SMS client. I've tried stock, Hangouts, Textra, etc and the issue persists across all of them. Mine happens much more frequently too unfortunately, same for my girlfriend.
This is getting insane
I gave up and switched phones unfortunately. Was part of a long thread and me and my wife got every last message. Amazing seeing it work correctly!
jaggrey said:
I gave up and switched phones unfortunately. Was part of a long thread and me and my wife got every last message. Amazing seeing it work correctly!
Click to expand...
Click to collapse
Did Tmo take the phones back, or did you sell them privately?

receiving texts but not able to send????

Folks, I have had some issues since changing to my LG G4 from Apple. My first complaint is that I am part of a group message and have not been getting that, I only saw where someone replied to the original message but I never received that message, also, I've tried to text a customer twice and it just will not go thru yet he is able to text me regulary, can anyone chime in here to explain this to me and how it can be fixed possibly?
thank you
Which texting app are you using?
Tomyk89 said:
Which texting app are you using?
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I was using the stock texting app but in the last few days I have changed to Textra.
rockey95 said:
I was using the stock texting app but in the last few days I have changed to Textra.
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Click to collapse
Allow me to recommend Messenger. It is from Google and is my go-to texting app. I've never had any issues with it.
I will try Messenger and see what happens, thanks.
I use Textra with no issues. Just make sure to allow it to be your default messenger application. I've tried a few apps and if you have found that if you have more than one messaging app installed on the phone, all of them will be able to receive texts, only the one you have selected to be your default application will be able to send texts.

What text app for group threads

I'm running stock Oreo 8.0.0 on Samsung S9 using the bundled texting app.
When I receive group texts from an iPhone user, I only see myself as a recipient; the other recipients aren't listed.
Also when I reply to what I happen to know is a group text, my reply only goes to the sender rather than to the group members.
Is there a setting I'm missing or do I need to use a different text messaging app?
I use the default messaging app on my stock S9 (VZW) and I don't have this problem. Half my family use Android-based phones and the others use iPhones. Our group conversation work just fine. However, all of the group conversation I am involved in include people already in my contacts. I'm wondering if your missing recipients is related to who is in your contacts?
ScratchyPDX said:
I'm wondering if your missing recipients is related to who is in your contacts?
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Click to collapse
Nope, the problem shows up even with those in my contact list.
Maybe I'll try a random texting app and see what happens.
Other apps exhibit the same problem. Anyone have any insight into this problem?

Double text messages: Red Magic 5G issue or Android issue?

So I have had my Red Magic 5G Pulse Version for two weeks now and I have been experiencing a very frustrating issue when it comes to group messaging with this phone.
It might be hard to explain, but whenever my friends start a group chat, my phone number appears on in the group list, which isn't correct since the group list should only be showing my friends and not my phone number. Whenever I try to send a message within that group chat, my message ends up showing up twice on my screen, one from me and one from my separate phone number, causing two version of my messages to appear. Apparently, the second message only appears for me and not my friends. I also do not get any issues when I try to start a group chat with my friends, as my phone number does not appear separately within the list of users when I create the group. This only happens when a friend starts the group chat.
I have tried multiple things in an attempt to fix the situation. I have tried resetting the data and cache for my messenger app. I have tried resetting the phone number within the messenger app. I have tried factory resetting my phone. Nothing has worked to fix the double text message issued.
Big thing to note that I previously used a Xiaomi Mi A2 Lite as my phone and have been using an AT&T prepaid sim card with that phone. I never had any issues with group texts using that phone. The issue only started when I transferred my sim card from my Mi A2 Lite to this new Reg Magic 5G. I may have reason to believe that the sim card or my service with AT&T is causing these issues, and I will try and see if they can help me out here, but I am curious to know if any Red Magic 5G users are having this issue with group texting. Last thing to note: I am using the default Google messaging app that comes with the phone.
Mikedot said:
So I have had my Red Magic 5G Pulse Version for two weeks now and I have been experiencing a very frustrating issue when it comes to group messaging with this phone.
It might be hard to explain, but whenever my friends start a group chat, my phone number appears on in the group list, which isn't correct since the group list should only be showing my friends and not my phone number. Whenever I try to send a message within that group chat, my message ends up showing up twice on my screen, one from me and one from my separate phone number, causing two version of my messages to appear. Apparently, the second message only appears for me and not my friends. I also do not get any issues when I try to start a group chat with my friends, as my phone number does not appear separately within the list of users when I create the group. This only happens when a friend starts the group chat.
I have tried multiple things in an attempt to fix the situation. I have tried resetting the data and cache for my messenger app. I have tried resetting the phone number within the messenger app. I have tried factory resetting my phone. Nothing has worked to fix the double text message issued.
Big thing to note that I previously used a Xiaomi Mi A2 Lite as my phone and have been using an AT&T prepaid sim card with that phone. I never had any issues with group texts using that phone. The issue only started when I transferred my sim card from my Mi A2 Lite to this new Reg Magic 5G. I may have reason to believe that the sim card or my service with AT&T is causing these issues, and I will try and see if they can help me out here, but I am curious to know if any Red Magic 5G users are having this issue with group texting. Last thing to note: I am using the default Google messaging app that comes with the phone.
Click to expand...
Click to collapse
Are you using Google messages or some other app? I tried to create a group conversation in Google messages. And checked group info and I was not there. Only 3 of the other member showed. So I could not reproduce the issue you mentioned.
Sent from my NX659J using Tapatalk
Yes, I am using the default Google messaging app. No other messaging apps are installed on my phone.
Mikedot said:
Yes, I am using the default Google messaging app. No other messaging apps are installed on my phone.
Click to expand...
Click to collapse
I can confirm I don't have the issue in NA rom. Atleast not in 8-128 black model. Probably it's only in pulse?
Edit: I don't have rcs so probably rcs is the issue?
Sent from my NX659J using Tapatalk
Oh, I never even heard about RCS until now, so that may be a possibility. I will turn off the chat features and test my group chats again.
Mikedot said:
Oh, I never even heard about RCS until now, so that may be a possibility. I will turn off the chat features and test my group chats again.
Click to expand...
Click to collapse
I don't think it's a good idea. Your chat features work based on rcs. Else they will just be sms and you will be charged a lot. Don't do that.
Sent from my NX659J using Tapatalk
Well, what else would you suggest? I have tried mostly everything else at this point.
Mikedot said:
Well, what else would you suggest? I have tried mostly everything else at this point.
Click to expand...
Click to collapse
I am sorry I really don't have a solution. If you are ok with spending some money. You could disable chat features and reset the messages app and create a new group then test sms once to confirm if the rcs is the issue. Then maybe send a bug report to Google. Other than that I really don't know what can be done.
Sent from my NX659J using Tapatalk
Yeah, well I should be okay in that regard, since my prepaid service at least comes with unlimited texting. I only have some data to work with but for the sake of testing, I should be fine.
Mikedot said:
Yeah, well I should be okay in that regard, since my prepaid service at least comes with unlimited texting. I only have some data to work with but for the sake of testing, I should be fine.
Click to expand...
Click to collapse
Good luck. Hope it works out. Sorry could not help.
Sent from my NX659J using Tapatalk
Bumping this. I got my phone back and even with the new update from Nubia, I am still having trouble with group texting.
This thread topic is basically what I have been dealing with. https://support.google.com/messages/thread/977504?hl=en
I have tried multiple things in an attempt to fix the issue, and from the looks of things that it seems to be a device/software issue, which wouldn't be much of a surprise since the software for this phone is pretty terrible.
Might just be your sim card. I get double messages when my sim is near death.

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