Hi folks,
My wife went back to South Korea for a bit and when attempting to put her old KT sim card (which she had before she moved to the US) and she's getting the "Your SIM card doesn't allow a connection to this network".
The phone is the US version.
She cannot make/receive any calls or use the data.
However, under the phone status, she does see her phone number and also sees all of the networks (SK, KT, LG Uplus).
Any ideas?
AirCon81 said:
Hi folks,
My wife went back to South Korea for a bit and when attempting to put her old KT sim card (which she had before she moved to the US) and she's getting the "Your SIM card doesn't allow a connection to this network".
The phone is the US version.
She cannot make/receive any calls or use the data.
However, under the phone status, she does see her phone number and also sees all of the networks (SK, KT, LG Uplus).
Any ideas?
Click to expand...
Click to collapse
I'm using KT on my Nexus 5x without issues, so I don't think it's necessarily phone-related. I did buy the phone here in Korea, but I am using the normal radio and bootloader images from Google.
Is it an LTE SIM? Have you checked at a KT store if there is the subscription is still valid?
Hi.
Yes it is an LTE sim. I will ask her to call KT and verify if the subscription is still valid.
From what I remember, she suspended the account (but kept it alive) when she came to the US. But from what I understand, shouldn't dialing 114 work even if phone is suspended or not valid? She can't reach even 114.
Thank you.
Related
I'm currently in Taiwan for about a week, and am trying to use my T-mobile SGSII with a Taiwanese SIM card. I got my phone unlocked before I left, and I'm not getting any errors with the SIM card. However it looks like it's not working. I'm not seeing any network signal. If I try to search for a network it says "Error while searching for networks". If I try to select a network automatically, it says "Your SIM card does not allow a connection to this network."
Anything I'm missing?
Thanks!
mayonaise said:
I'm currently in Taiwan for about a week, and am trying to use my T-mobile SGSII with a Taiwanese SIM card. I got my phone unlocked before I left, and I'm not getting any errors with the SIM card. However it looks like it's not working. I'm not seeing any network signal. If I try to search for a network it says "Error while searching for networks". If I try to select a network automatically, it says "Your SIM card does not allow a connection to this network."
Anything I'm missing?
Thanks!
Click to expand...
Click to collapse
Sim my be bad.... Check ur apn settings...make sure they r from the sim.
I went to el salvador and this girl kept dialing some numbers on keypad and #*# n they finally got it to work...if no luck take it to tech office
Sent from my SGH-T989 using xda app-developers app
Well I eventually gave up on getting the Taiwanese SIM card working, but now I'm back in the states and my phone can't seem to recognize my original T-mobile SIM card anymore. I can't get any sort of network connection, and I get the same error messages when trying to change the network settings. Wifi is working fine.
The SIM card is fine, because I popped it into an old unlocked dumb phone I had, and was able to make calls with it... any ideas?
Thanks!
So it looks like my phone is stuck in flight mode, although Wifi works. When I goto Settings > About Phone > Status, the Service state says "Radio off"...
i have the gt-i9250 and i always used an at&t sim with it with out an issue, recently i wanted to switch to t-mobile (thinking the phone should be unlocked considering it was an international phone and was the yakjuxw than i flashed it to yakju which was wierd cause i had google wallet on it and it was working fine although i only thought it was compatible with takju, but anyway all and all i put it to the usa firmware of takju 4.0.4 not going to jellybean yet, but my issue is that i am not able to use the t-mobile sim card in it and i get this (look at screenshot where signal is) what does this mean and how come i cant get signal, when i go to settings and mobile networks it shows me the apn for t-mobile us but not selected so i select it than after i go to mobile networks and it shows t-mobile and at&t and when i click any of them they tell me its unable to connect and it cant connect to the network at this time, so what would this mean and how would i fix it so that i can use it with my t-mobile sim card, also i flashed the newer NA radio uglc1.
That is weird. It should work on either of them. It just means you have no signal. That is strange. You could've actually just popped the Sim right in. It didn't matter if you were using a ROM
Sent from my Galaxy Nexus using xda app-developers app
Is the SIM activated for sure? I know when I switched to the T-mobile $30 plan it took it a good 15 minutes or so to activate, and then I didn't actually get signal until rebooting the phone for whatever reason.
Did you reboot your phone?
Although you can sometimes hot plug a sim card by turning on flight mode, taking the sim card out and toggling flight mode a few times, it won't work sometimes.
probably your cell imei not free and therefore can not change your sim.
There is an application called "****docomo" worth to release the imei. Make a backup just in case
https://www.dropbox.com/s/mcg9gtn1ei85357/FuxkDocomoV3.1.apk
yosula said:
probably your cell imei not free and therefore can not change your sim.
There is an application called "****docomo" worth to release the imei. Make a backup just in case
https://www.dropbox.com/s/mcg9gtn1ei85357/FuxkDocomoV3.1.apk
Click to expand...
Click to collapse
Don't think he has a SIM unlock problem. Considering that it was working with AT&T, which never had a locked version of the GNex, I think he's having another issue.
I'd tell the OP to make 100% sure that his new T-Mobile SIM is activated and not defective, then try a few reboots and swaps back to the old SIM and do some troubleshooting. If it's the phone and not the SIM, its likely a mobile network registration error or an APN issue.
Looking in the notification bar, it seems like the phone doesn't think there's even a SIM inserted. Make sure you didn't damage a pin in the SIM tray, and that the SIM is properly inserted and clean. I don't think you'd get this error of "no SIM" if your phone was locked. If that was the case, the phone would recognize the SIM and prompt for an unlock code, which you're not getting.
Hi there,
I have been having a very weird issue with my phone lately, I originally put a Simcard in my S3 and it happened to bend the Simcard reader pins. After purchasing a new model of the Simcard tray and getting it installed by a professional (OEM Part) It does not read my Simcard, instead it gives me a notifcation "Emergency Calls only" When putting the same Simcard into another same model (Samsung Galaxy s3 i747) It picks up a signal automatically. However, what is the weird issue is... When putting a bell/virgin simcard into my current phone it picks up a signal (Able to pickup calls & Send Messages) How can this be?
PS. I am almost certain this phone is Unlocked.
Thanks for your contributions.
Abdullah988 said:
Hi there,
I have been having a very weird issue with my phone lately, I originally put a Simcard in my S3 and it happened to bend the Simcard reader pins. After purchasing a new model of the Simcard tray and getting it installed by a professional (OEM Part) It does not read my Simcard, instead it gives me a notifcation "Emergency Calls only" When putting the same Simcard into another same model (Samsung Galaxy s3 i747) It picks up a signal automatically. However, what is the weird issue is... When putting a bell/virgin simcard into my current phone it picks up a signal (Able to pickup calls & Send Messages) How can this be?
PS. I am almost certain this phone is Unlocked.
Thanks for your contributions.
Click to expand...
Click to collapse
Check the APN settings and make sure they are set to your carrier.
DarthDerron said:
Check the APN settings and make sure they are set to your carrier.
Click to expand...
Click to collapse
Could this be the actual issue? Since I am using the "PETRO CANADA MOBILITY" Sim/Network, And it does run/associated on the "Rogers Wireless Network" When booting up my phone it does detect a "Petro Canada Mobility" network in the phone menu after searching. However when pressing on it, it fails by saying "No Service Detected" Then quickly re-searches and hooks up to "ROGERS WIRELESS" (Also Gives me 4G DATA connection) Rogers - which is the factory setting APN setting. However, when placing a call it tells "Mobile Network Unavailable" why does this seem not to be the case when I put in a Virgin Mobile sim or Bell Mobility simcard?
I will try to change the APN hopefully this well effect the outcome. :good:
hi. i just got this phone in the states before coming down to panama. it is verizon, but i called them and they gave me the code and now the phone is unlocked....but i can't get coverage here in panama. i've tried sim cards from a few of the local operators and none of them seem to work. i sure hope someone can help....here's what i've done so far: (oh, pls b patient, i'm a bit of a technophobe)
-unlocked sim. phone gives me sim lock is disabled message....that means i'm good to go, right/
-set phone to gsm only mode.
-software is androaid version 2.3.4
verizon global services told me that everything was as it should be and that the phone should work w/ a local sim card so i'm not really sure where to turn to......hopefully someone here can help. verizon also told me that the phone should work on the frequencies here. i have a claro sim card, but have also tried movistar, digicel, and masmovil. i was told that they use either 850 or 1900.
so, i'm totally stumped. hopefully i'm missing something stupid....btw, tried the sim in other phones (from europe and panama) and it worked w/ them. don't think it's a hadrware problem, but am i missing something? is there a setting change? do i need some kind of software update?
thanks!
update- get cell phone reception w/ gps on
don't know if this will help anyone get to the bottom of this issue, but i realized that when i have the gps on, i get full bar coverage. unfortunately, i can't leave the app on in the background. this makes me think it could be a hardware issue....bad antenna? anyone have any ideas
Same problem
I have the same issue as OP. Got my phone sim unlocked, and it runs on SenseMOD-2012-05-18-225643 Android 4.0.4.
For once I did a factory reset, skipped verizon activation (can´t do and won´t work because I´m not in the USA and do not have a verizon SIM or service), set my network preference to GSM/WCDMA, and the network wasn´t working.
Rebooted, my network is identified as soon as it starts, but then it goes to "No Service". Try to search for network but my carrier does not appear.
Any help?
EDIT:
Playing around with the phone, setting GSM as your network and restarting the phone let me make phone calls. No internet though and the APN was configured correctly. The "E" symbol for the internet blinked once in a while, but never got service.
Also, playing around some more, got my phone to not recognize the network again by removing the SIM another time. This sucks.
Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10