Wifi issues HTC 10 - weak signal = fail connection - HTC 10 Questions & Answers

Hi all,
Hope someone is able to help out on this one.
Have this evening received my htc 10 (black version).
The device does almost everything in a stunning fashion in terms of speed, it's crisp it's snappy, damn good device.
However I have been installing my device and working on it (little fb, insta, websurfing) whilst being within 5m reach of my wifi router.
Now it was time to go to bed and went upstairs, this is where the strange stuff started:
The device shows decent wifi signal (3 out of 4 in the indicator) still webpages won't load, fb not showing images and fails loading new stuff, all apps inform the Internet connection fails (still 3 out of 4 is indicated).
When I disable wifi and 4g kicks in it again works like a charm. The second wifi switched on again everything's failing again.
Do any of you experience the same and more importantly how can this be fixed?
Appreciate your input
Thanks in advance Kidkreole
Verstuurd vanaf mijn HTC 10 met Tapatalk

Do any of you experience the same and more importantly how can this be fixed?
Click to expand...
Click to collapse
We will tell as soon as we get our hands on it...

kidkreole said:
Hi all,
Hope someone is able to help out on this one.
Have this evening received my htc 10 (black version).
The device does almost everything in a stunning fashion in terms of speed, it's crisp it's snappy, damn good device.
However I have been installing my device and working on it (little fb, insta, websurfing) whilst being within 5m reach of my wifi router.
Now it was time to go to bed and went upstairs, this is where the strange stuff started:
The device shows decent wifi signal (3 out of 4 in the indicator) still webpages won't load, fb not showing images and fails loading new stuff, all apps inform the Internet connection fails (still 3 out of 4 is indicated).
When I disable wifi and 4g kicks in it again works like a charm. The second wifi switched on again everything's failing again.
Do any of you experience the same and more importantly how can this be fixed?
Appreciate your input
Thanks in advance Kidkreole
Verstuurd vanaf mijn HTC 10 met Tapatalk
Click to expand...
Click to collapse
Did you check the settings on the router?
Had similar problems with fb and youtube. Had to change the ipv6 settings to make it work.
Maybe it's not that but trying won't hurt....

chaki- said:
Did you check the settings on the router?
Had similar problems with fb and youtube. Had to change the ipv6 settings to make it work.
Maybe it's not that but trying won't hurt....
Click to expand...
Click to collapse
Hi Chaki,
Thanks for your swift response.
Can you be more specific what you exactly did Change in the router as to ipv6 settings.
Is it a necessity to have ipv6 properly setup for this phone to function opposed to ipv4 which my HTC M8 did function on without hassle.
Thx in advance
Kid
Verstuurd vanaf mijn HTC 10 met Tapatalk

kidkreole said:
Hi Chaki,
Thanks for your swift response.
Can you be more specific what you exactly did Change in the router as to ipv6 settings.
Is it a necessity to have ipv6 properly setup for this phone to function opposed to ipv4 which my HTC M8 did function on without hassle.
Thx in advance
Kid
Verstuurd vanaf mijn HTC 10 met Tapatalk
Click to expand...
Click to collapse
Well i got ipv6 enabled with tunnel protocol 6to4 and the problems were gone.
I am not sure what it's causing the problem with your phone but with enough signal strength not to be able to load the pages....got to be something with the signal itself not the phone. Got to experiment to find what's causing the trouble.
Hope you manage to get behind the problem.
God luck

chaki- said:
Well i got ipv6 enabled with tunnel protocol 6to4 and the problems were gone.
I am not sure what it's causing the problem with your phone but with enough signal strength not to be able to load the pages....got to be something with the signal itself not the phone. Got to experiment to find what's causing the trouble.
Hope you manage to get behind the problem.
God luck
Click to expand...
Click to collapse
Hi Chaki,
Aha, will sort this out this evening and see if this is the solution to my problems.
I will post the outcome later.
Cheers mate
Verstuurd vanaf mijn HTC 10 met Tapatalk

I don't know if there is some weird marshmallow bug, but since my Z3+ has been upgraded I experience exactly the same issue.
I have to keep disconnecting and re-connecting WiFi to keep it working. Full strength shown but no traffic passes.
So it's not a fault specifically with the HTC 10.

alexp999 said:
I don't know if there is some weird marshmallow bug, but since my Z3+ has been upgraded I experience exactly the same issue.
I have to keep disconnecting and re-connecting WiFi to keep it working. Full strength shown but no traffic passes.
So it's not a fault specifically with the HTC 10.
Click to expand...
Click to collapse
Try installing an app from the play store called dnset and activating it. Then test. If your issue is IPv6 related you will probably notice a definite improvement.
Sent from my XT1575 using Tapatalk

So do we just need to disable ipv6 on our routers?
My router supports ipv6, but the ISP doesn't.
Is marshmallow detecting a local ipv6 address, then trying to communicate to the internet via ipv6 and failing or something?
I already have the google DNS servers setup on my router...

alexp999 said:
I don't know if there is some weird marshmallow bug, but since my Z3+ has been upgraded I experience exactly the same issue.
I have to keep disconnecting and re-connecting WiFi to keep it working. Full strength shown but no traffic passes.
So it's not a fault specifically with the HTC 10.
Click to expand...
Click to collapse
Thanks for your response alexp999
I've tried finding the settings for tunneling in my router, however noticed on my MacBook that this specific setting is available on macbook.
Htc unfortunately does not offer this setting.
Hope someone at Google is able to resolve this issue
Verstuurd vanaf mijn HTC 10 met Tapatalk

dottat said:
Try installing an app from the play store called dnset and activating it. Then test. If your issue is IPv6 related you will probably notice a definite improvement.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Hi dottat,
Have tried your suggestion,
Interstingly it resolves the problem for a minute and then you are stuck with the same instable mess.
Have meanwhile tried putting a wifi extender in between > no progress.
This is really frustrating the hell out of me.
When you are close to a router, the htc 10 seems to be able to work blazing fast. (same goes for 4g connection, stunning fast)
Am a little lost now..
Where can I find the tunneling option in the device?
Grtz Kid
Verstuurd vanaf mijn HTC 10 met Tapatalk

You tried changing dns servers? You have to forget network then re add and choose advanced. Worth finding out what ones your using first though

Get it replaced. Similar reports surfaced in Taiwan.
Sent from my HTC One_M8

Have meanwhile done Speedtest and results are scary.
Within 5 meter reach all seems to be ok. I
When climbing to the 1st floor, whilst wifi shows full reach, speed test was almost unable to register download data / speed:
First 3 rows = within 5m
Last 3 rows = upstairs
See below
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Am going to the store tomorrow to change the device..
Verstuurd vanaf mijn HTC 10 met Tapatalk

kidkreole said:
Have meanwhile done Speedtest and results are scary.
Within 5 meter reach all seems to be ok. I
When climbing to the 1st floor, whilst wifi shows full reach, speed test was almost unable to register download data / speed:
First 3 rows = within 5m
Last 3 rows = upstairs
See below
Am going to the store tomorrow to change the device..
Verstuurd vanaf mijn HTC 10 met Tapatalk
Click to expand...
Click to collapse
HTC and Samsung have never really had good Wifi reception on their smartphones. They have mostly been on the poor side unless you sit in bed and have a wifi router sitting next your bed or you sit at a desk in an office and the wifi router is on your desk

Be interested to see if device swop out resolves your issue or not

Phil750123 said:
Be interested to see if device swop out resolves your issue or not
Click to expand...
Click to collapse
So do I,
Would really suck if the new device has same issues.
Phone will be send back to the store tomorrow.
Will keep you all updated on the development.
Verstuurd vanaf mijn SM-G903F met Tapatalk

kidkreole said:
So do I,
Would really suck if the new device has same issues.
Phone will be send back to the store tomorrow.
Will keep you all updated on the development.
Verstuurd vanaf mijn SM-G903F met Tapatalk
Click to expand...
Click to collapse
Do you have any other ac wireless devices to test against? Could be an ac / 5ghz issue

Phil750123 said:
Do you have any other ac wireless devices to test against? Could be an ac / 5ghz issue
Click to expand...
Click to collapse
That has been excluded already as am using macbook pro which is using 5 ghz band solely. If this is what you mean.
Whilst tinkering with settings in the router, my m8, GS5, and macbook performed without problems
Verstuurd vanaf mijn SM-G903F met Tapatalk

I think it is the 5ghz band to, I got this problem on all my devices whe going upstairs, it just don't send through walls as good as the 2.4 . set up two networks and have it to switch when going up stairs.
Sent from my HTC One A9 using XDA-Developers mobile app

Related

Tethering On the Go Borked

I can't get this phone to tether for more than 2 minutes or so without it not working. The data will simply stop transmitting to the tethered device, while still working find on the phone.
An example is streaming Netflix while driving. I can do it on the phone just fine, but it freezes off and on before stopping altogether on my ASUS Transformer. If I am at home the tethering seems to continue working for hours.
The problem does not occur on the HTC Thunderbolt that my new GN is replacing. I assume this has to do with how the phone handles the transition between towers. There are lots of dead spots along the routes I drive, while delivering pizzas, but they are usually at intersections and are only an issue if I am stopped at the light for too long without sufficient buffer for the video I am streaming.
I have tried ARHD and RootzBoat. Used android-wifi-tether, the built in ICS tether, and the trial for the 10$ wifi hotspot app by SVTP(or something like that).
Please help me. This problem is so frustrating and unyielding I am ready to cry.
Well, if you are moving you will not get fast speeds nor a stable connection. When moving and requesting data you become lower priority on the tower/s not to mention youre just going to get **** for speed because of all the calculating and power necessart to get you that data. Voice is much higher priority and uses less bandwidth and power and will transition much better between towers. You should be driving anyways and not watching netflix. Worse than texting.
Sent from my Galaxy Nexus using xda premium
@rbiter said:
Well, if you are moving you will not get fast speeds nor a stable connection. When moving and requesting data you become lower priority on the tower/s not to mention youre just going to get **** for speed because of all the calculating and power necessart to get you that data. Voice is much higher priority and uses less bandwidth and power and will transition much better between towers. You should be driving anyways and not watching netflix. Worse than texting.
Click to expand...
Click to collapse
This is not true. LTE is designed specifically to work for high-speed travel without degrading throughput. And tower handoffs do not lower your service priority. Agree that if the OP is trying to watch movies while driving, he'll be in an accident in no time. REALLY really bad idea.
These conditions are were childs play for the HTC Thunderbolt. The issue I am speaking of is particular to the GN. That's why I am posting this.
For now I will put a hold on this question. The issue arose today on my home WiFi. As such I think the issue might actually lie in the ASUS Transformer Prime, as the issue isn't present in my ASUS Transformer nonprime. I'll report back within 24 hours when I have tested both devices concurrently.
setite said:
For now I will put a hold on this question. The issue arose today on my home WiFi. As such I think the issue might actually lie in the ASUS Transformer Prime, as the issue isn't present in my ASUS Transformer nonprime. I'll report back within 24 hours when I have tested both devices concurrently.
Click to expand...
Click to collapse
Sent from my Galaxy Nexus using xda premium
Oh damn. Now that you mention it, transformer prime has wifi issues. Thats why there is a hold on them.
Tethering isn't stable for me either while using wifi tether. But worked just fine with the stick app. What rom are you running?
Sent from my Galaxy Nexus using XDA App
I turned bluetooth off and was able to stream just fine while driving around town today. I didn't actually watch anything but the connection was stable for hours. I did have one random reboot though.
setite said:
I turned bluetooth off and was able to stream just fine while driving around town today. I didn't actually watch anything but the connection was stable for hours. I did have one random reboot though.
Click to expand...
Click to collapse
Why on earth are you driving and watching movies? whats really insane is the fact your posting this like its normal.
Be safe man, no reason to get in a accident over a damn phone.
droidstyle said:
Why on earth are you driving and watching movies? whats really insane is the fact your posting this like its normal.
Be safe man, no reason to get in a accident over a damn phone.
Click to expand...
Click to collapse
Stay on point. I am not asking for your permission to use my devices how I see fit. I am pointing out an issue. I determined that the issue lies with the Transformer Prime, and not the Galaxy Nexus. So you can stop responding to this thread and stop preaching to me. I know what I can and can't do safely. I have no desire to get in a wreck, and as such I have never been in a wreck or anything close because of a phone or other gadget. I can also say that I never will be because I watch the road when my car is moving, simple as that.
So I made two very unprofessional videos that show the issue. It took longer than I wanted to completely kill the connections, but the evidence is there, the wifi becomes spotty and unusable after a while.
I also did a little bit of a side by side with the original transformer.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
setite said:
So I made two very unprofessional videos that show the issue. It took longer than I wanted to completely kill the connections, but the evidence is there, the wifi becomes spotty and unusable after a while.
I also did a little bit of a side by side with the original transformer.
Click to expand...
Click to collapse
Lol @381ms. Somebody couldve untied your shoelaces, scalped you for a haircut and then tickled you to death in any popular first person shooter. With an arrow in their knee.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats audio by dre.
I am actually having the same issue except I am not driving anywhere, the phone stays in one place. I used my Thunderbolt to tether to my ipad2 to stream tv shows while at the gym doing cardio. Unless the 4G signal sucked on the Thunderbolt, it would be able to stream a 350 meg show over Airvideo on the ipad2 no problem. I just switched over to the Nexus, rooted and romed with AOKP build 21 (kernel that came with it) and using the built in wifi tether app as well as a 3rd party installation of Wifi Tether yields the same result... the data will just stop transmitting randomly but still work fine on the phone. First time it stopped after about 200megs transmitted.. then 80, then 38.... without any reason. Signal was fine. Only way to temporarily fix it is to turn off the hotspot and then back on. But then it arbitrarily cuts out again.
Could it be the kernel? Or just something different about how the Nexus treats constant transmission that sucks compared to the older LTE phones? Please someone help!! this is the #1 reason I root!! I like to stream video onto the ipad2 almost daily....
:-/
i've posted this issue in another thread. there seems to be quite a few ppl with this problem. tether is active, device connected to genx is showing full signal, yet after a few minutes internet connection is lost while tethering is still active. What I have found works for me is setting the tether network to OPEN. internet connection stays on.
btw. i have i had the issue since aokp 14 till now Milestone 3, all running Franco's kernels and i have also tried a few other kernels. problem started when i started running aosp 4.3 base roms i believe. for now an open network will have to suffice when I need to tether. gl.
trixnrice said:
i've posted this issue in another thread. there seems to be quite a few ppl with this problem. tether is active, device connected to genx is showing full signal, yet after a few minutes internet connection is lost while tethering is still active. What I have found works for me is setting the tether network to OPEN. internet connection stays on.
btw. i have i had the issue since aokp 14 till now Milestone 3, all running Franco's kernels and i have also tried a few other kernels. problem started when i started running aosp 4.3 base roms i believe. for now an open network will have to suffice when I need to tether. gl.
Click to expand...
Click to collapse
Thanks for the tip but that isn't working for me unfortunately... tried a number of different things this morning but still the same random disconnection while tether is on... :-(
Tried turning off bluetooth... changing the LAN settings from 192.x.x.x to 10.x.x.x... force wifi driver reload.... routing fix on/off... goddamnit. I used tether almost every day almost flawlessly with my Thunderbolt.
I seem to have the issue with bluetooth tethering. The first time I tried it it seemed to work just fine, streaming a podcast for over an hour straight.
But I just tried it now to my MacBook Pro and it disconnects in about ~2 minutes after starting over and over again. I'm using all the same settings that worked before and worked on my G2 as well.
Using WiFi tethering now and it seems to be working. I prefer bluetooth though when I just need to tether to one device. Does no one have a solution to this?
I'm on a GSM version stock 4.0.2.

Samsung Galaxy W WiFi Problem

Helppppp!!!! My W shows that its connected to my wifi , but i can't use the internet . i hope someone can help me pleaseeee
p/s: my phone is rooted, and using stock ROM
Are you by any chance using adfree?
I had the same issue because I've set something wrong.
Sent from my GT-I8150 using XDA
Uninstall it and use AdAway. It is much better.
yup, my phone is using Adfree . thanks for the advice, i'll uninstall it straight away .
Did you resolved your problem?
yup i resolved it uninstalled Adfree and replaced it with Adaway... works perfectly!
Sent from my GT-I8150 using XDA
My wifi is also not working. i'm not using Adfree or other ad removing apps. I have the mod rom by KezraPlanes. So I don't think the problem is with the mod rom. It was working fine for weeks now, no problems whatsoever. I did not install any app for the past few weeks too (except for the offline dictionary app).. Help please.
Apps installed: (downloaded apps)
Viber
Go Launcher Pro
Chikka
Compass for Google
Antutu Benchmark
Better Keyboard 8
UberMusic
Digital and Analog World Clock
Gallery Lock
Invisible Lock Widget
MX Video Player
Offline Dictionary
Perfect AppLock
QuickBoot
Racing Live
Root Explorer
Screen off and Lock
Script Manager
SetCPU
Skype
SwipePad
Titanium Backup
European Stock Rom with KezraPlane Modded Rom (Optimized kezra V4 Final)
Hi, i have a similar problem...when i open my wifi connection it's all ok, i can use internet and all, but when screen is off and after some minutes (i dunno how much, however 30 minutes or 1hour) when i go to use internet i can't, but connection is still on and signal is good..
I have stock rom (xxla2) and i have the problem also without adfree...Is it normal?
bagux said:
Hi, i have a similar problem...when i open my wifi connection it's all ok, i can use internet and all, but when screen is off and after some minutes (i dunno how much, however 30 minutes or 1hour) when i go to use internet i can't, but connection is still on and signal is good..
I have stock rom (xxla2) and i have the problem also without adfree...Is it normal?
Click to expand...
Click to collapse
No one have any idea?
I got mine fixed by reinstalling KP's rom.. >.>
bagux said:
No one have any idea?
Click to expand...
Click to collapse
you could try consulting Samsung's Customer Service since your phone is using stock rom.
bagux said:
Hi, i have a similar problem...when i open my wifi connection it's all ok, i can use internet and all, but when screen is off and after some minutes (i dunno how much, however 30 minutes or 1hour) when i go to use internet i can't, but connection is still on and signal is good..
I have stock rom (xxla2) and i have the problem also without adfree...Is it normal?
Click to expand...
Click to collapse
Just a suggestion here.....Have you changed WiFi Sleep Policy from default:
Settings/Wireless & Networking/WiFi settings........
use Menu[left-softkey] here, tap Advanced....
WiFi sleep policy....
choose Never......
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
if you use WiFi usually.....it saves battery, and keeps WiFi connected until you disconnect it....
and does not toggle to your 3G/4G Mobile Radio when in sleep mode...which then has to toggle WiFi on again.....
It might work!!
omg... i have the problem too. i was using bionic cow. last night i flashed the black notes but later i restored bionic cow and the settings using cwm. and wifi totally didnt work. oh no
psh.... sorry it was the router's problem (woah what coincidence..)
irishpancake said:
Just a suggestion here.....Have you changed WiFi Sleep Policy from default:
Settings/Wireless & Networking/WiFi settings........
use Menu[left-softkey] here, tap Advanced....
WiFi sleep policy....
choose Never......
if you use WiFi usually.....it saves battery, and keeps WiFi connected until you disconnect it....
and does not toggle to your 3G/4G Mobile Radio when in sleep mode...which then has to toggle WiFi on again.....
It might work!!
Click to expand...
Click to collapse
I had trying it but I always have this problem, when my screen is off if I go to use internet after few time it works; when my screen sleep for more time and I turn it on, wireless LAN is still on and there is signal too, but I can't use internet...and everytime I have to restart wifi...
Inviato dal mio GT-I8150
drmfselvis said:
sorry it was the router's problem (woah what coincidence..)
Click to expand...
Click to collapse
I've just started getting the same problem since updating to the latest stock update. Thing is just after I also changed my router so not 100% sure if it's the phone or the router. My WiFi is ok but after I've not used it for a while I have to stop and start it again for it to work (the phone not the router).
When you say it was the routers problem what did you change in your settings? I've looked into mine and can't see anything that would cause it to disconnect the phone and my phone is set to 'never' disconnect in sleep policy.
i suppose this happened to me quite recently.
try having your network either on wcdma ONLY or GSM ONLY.
Thanks for the reply but I've sent my phone back to Samsung for a cleaning as it had dirt collecting under the screen. I mentioned on the return form about the Wifi so if they get back to me on that I'll post what they said.
Got my phone back from Samsung. Have to say great service. Sent on Tuesday and back repaired on Saturday. The WiFi problem was also sorted. They just put a note in saying 'We've installed the latest approved software as part of the standard repair service'. Funny as I thought I had updated to the latest just a few days before sending it off. Phone reads:
Android Version: 2.3.6
Baseband Version: I8150XXKL3
Kernal Version: [email protected]#3
Build Number: GINGEREAD.XXLA2
I'm in the UK so if anyone else is having this problem update to this and hopefully it should fix it.
hi there,
i'm the same here.. cannot using wifi on my device.
once installed from google (forgot the name of the app) since it already installed on my device, my device became slow.. then i wipe my phone to default factory settings...
since i restore it.. my wifi cannot automatically obtain IP Address from any Access Point ( my home or my office )...
please kindly give me some answer.. since this is happening on my device i currently using static ip on my device..
regards,
theblackz
Proxy setting in wifi is not working in APPS
Proxy setting is not visible to apps other then browser....
is there any solution for this....

Poor WiFi performance

Hi everyone,
I've noticed that when this phone is a bit away from the AP I get poor or no traffic even though the signal levels are good, which makes me believe the RX or sending signal is low which makes it impossible for the phone to talk back to the AP. Perhaps the Wireless antenna layout in this phone is flawed or maybe only in my phone. Anyone else noticing similarly results?
Also engineering mode says 5GHz wireless as supported by the chip, wonder if it's possible to show up in the wireless settings? Maybe it's disabled because of China restrictions?
Skickat från min Elephone P8000 via Tapatalk
I have the same issues.... When I am far from the AP even though it will connect with a decent signal (two bars) after a while it will lose connection and try to reconnect and once it does, it will lose the signal again and again... I have also noticed that this does not happen so easily with 802.11n APs. I have installed the Wifi fixer app which allows the phone to reconnect almost immediately and this has minimized the problem but it very annoying.
I do not know if this is an antenna issue since it does actually discover many wifi networks that may even be in buildings across the street and also because I have seen an improvement with the latest 0909 firmware.
The problem however does exist even with the flyme version. I haven't tried eragon's version yet since I am waiting for the one based on the 0909. It is a baffling problem...
The main problems for me with this phone are the wifi disconnections and the gps accuracy, if these two are solved I believe that this is a phone that I would happily keep for a couple of years. I keep my fingers crossed hoping that the developers will find a way to solve these.
I doubt that these Wifi-problems can be solved by a mod. I regularly observe that there is no wifi throughput, even though signal strength is absolutely OK. After disabling and re-enabling wifi all is good again - for a certain time. To me it looks more like a software problem that prevents data to flow even though there is a good enough wifi connection, maybe something wrong in the network stack. As for the 5GHz: Most modern chipsets support both bands, but as far as I know separate (at least: special) antennas are required to support 5GHz. Could be there is just no adequate antenna built into our P8000...
I also have the issue you describe Brewn - I first posted in the Eragon thread but it's better in this one(copied the conversation below...) I have found no fix either and it's v.annoying!
Quote:
Originally Posted by charliepie 
Am I the only P8000 owner that has the wifi not working issue? It always shows as being connected(wifi symbol) but quite often will not transmit data so I have to off/on the wifi which is really annoying - is there any app that would say switch it off when screen goes off and then back on when I open the phone(I do not use a lockscreen and never have done) This problem has been since day 1 so I don't think it is a rom issue as it does it on all roms!
vladoots
It would seem so, yes. Sorry about that.
From your description it seems to be the ”ghost bug” which plagues Android 5.0 + and affects with the exact same symptoms cellular data, Wi-Fi or both - with or without an exclamation sign over their corresponding icon(s). There's no permanent fix at the moment, but you must know that Google itself rolled out 5.1, 5.1.1 and 5.1.2 trying to weed it out (and other bugs as well, but especially this one). It can affect any device, irrespective of the brand.
Another possible explanation would be a hardware fault - such as a bad antenna connection or worse.
There may very well exist an app like the one you're describing, but that function is built-in Android since at least 2.2. Check it yourself by entering system settings/Wi-Fi, then from the menu (the three dots) tap Advanced. Then tap ”Keep Wi-Fi on during sleep” and check ”Always” if it isn't already so. Note that if you have installed any power saving app, those too can disable Wi-Fi while the screen is off. Android itself does exactly that (and more), cutting off any radio data when the power is too low.
You may want to post this in Troubleshooting too. Let us know how it went! Best of luck! 
 charliepie
Today, 01:51 AM |#376
  
Member
92 posts
Thanks Meter: 14
Thanks for your suggestions, it does sound a bit like the ghost bug but it is annoying that there is no fix...my wifi during sleep was set to always so I've just changed it(a few hours ago) to never but I don't think that will make a difference somehow, a hardware fault is possible I guess but the random nature is weird? I am looking for an app that kinda toggles wifi off during sleep then on when screen wakes up - don't know if this will help(if hardware fault then I guess not!) perhaps I should stick it in troubleshooting as it is driving me nuts!
Hi everybody,
a couple of firmware versions and kernels later this topic is still not addressed.
On my P8000 I can regularly (say every 30-90 minutes) reproduce the following:
I am connected to a Wifi, the connection is good and I get decent transfer rates. After a while, no data gets through anymore, despite the wifi signal still being strong. After turning wifi off and on it immediately works again.
It does not matter what wifi network I connect to, it's the same at work, at home, at the hotel lobby - anywhere. And it has been like this ever since I got the phone, with stock and eragon ROMs.
The thing is: From looking at the phone I can not tell if it is connected or not. I have full wifi reception and full 4G, but still (as wifi has priority) as a matter of fact I am not connected. This is bloody annoying when waiting for an E-Mail or a whatsapp to come in, because I have to disable wifi to make sure I get the message on time.
Am I really the only one with this problem?
Cheers,
D
Hi,
I only bought the P8000 last week and observed this problem at home when I connected the P8000 to my WiFi network consisting of three access points on different floors of my house using the same SSID. The phone could not receive from or sent data to the internet after I changed the floor and the phone connected to the access point on that specific floor.
After changing the SSID of two of those access points and every access point using its own SSID now the problem seems to have gone. I don't have it anymore for three days now.
Hi,
while I have the same setup at home and at work (multiple access points with the same SSID) it is no option to change that setup. It's also a very common setup at public places.
At least this seems to narrow the problem down to a faulty implementation of the wifi drivers. Is anybody capable of looking at the sources or give me a pointer to the driver sources?
EDIT: Check out the app WiFi Roaming Fix - it is supposed to fix problems with many APs having the same SSID. I am trying it right now.
EDIT 2: OK, seems to work. The app crashes sometimes but does it's job. I have not been offline in the last 4 hours.
can you guys test this kernel version?
Changed to different wifi drivers ++
Works with 909 rom (eragon)
Is there any changes?
WiFi abbruch
tiltkoko83 said:
can you guys test this kernel version?
Changed to different wifi drivers ++
Works with 909 rom (eragon)
Is there any changes?
Click to expand...
Click to collapse
Hallo meine wifi Verbindung bricht ständig ab und muss neu gestartet werden
didi1404 said:
Hallo meine wifi Verbindung bricht ständig ab und muss neu gestartet werden
Click to expand...
Click to collapse
sorry english (or norwegian) only
For me this kernel solves the issue. Great work!
I have the problem after 30-60min the wifi signal is normal/strong but there is no dataflow at all. It only helps to restart the router. I have no problems with other wlan devices. the problem is the same on two p8000. I dont want to install any kernel or roms because of warranty.. i can send the phones back 14 days. If there are no official solution i need to refund them =(
tiltkoko83 said:
can you guys test this kernel version?
Changed to different wifi drivers ++
Works with 909 rom (eragon)
Is there any changes?
Click to expand...
Click to collapse
Please could you modify wifi in the latest kernel stock ROM 20151105?
Or modify wifi in visi0nary's kernel - http://forum.xda-developers.com/elephone-p8000/orig-development/kernel-visi0narys-kernel-t3226081
I am using it, is excellent, but would like to improve wi-fi.
Thanks.
tiltkoko83 said:
can you guys test this kernel version?
Changed to different wifi drivers ++
Works with 909 rom (eragon)
Is there any changes?
Click to expand...
Click to collapse
ok... so i'm a newbie, but i have the same problem with my p8000.
Can you explain how to apply that kernel version?
currently i have 3.10.65 kernel version, and custom build version 20151105..
tiltkoko83 said:
can you guys test this kernel version?
Changed to different wifi drivers ++
Works with 909 rom (eragon)
Is there any changes?
Click to expand...
Click to collapse
Could you describe what you did exactly to fix this problem?
I have the exact same wifi issue on the elephone P6000 and I am trying to fix it for months...
Thanks!
tiltkoko83 said:
can you guys test this kernel version?
Changed to different wifi drivers ++
Works with 909 rom (eragon)
Is there any changes?
Click to expand...
Click to collapse
Can you please do the same wifi adaptations in the latest core of the stock ROM 20151105?
Thanks.
Can you guys try the tiltkernel 1.5wifi to see if that helps or like me try the WiFi roaming fix app which was mentioned over on that thread and it seems to be better for me than the WiFi fixer(donate) app which I had been using for a while. I can't use that kernel as dt2w doesn't work for me unfortunately.
Looks like @tiltkoko83s fix works! If it can pass my tests I'll merge it into my kernel upstream.
Thanks tiltkoko83
I think I've noticed this on my P6000 Pro too.
Can anyone give steps to prove the bug exists?
tiltkoko83 said:
can you guys test this kernel version?
Changed to different wifi drivers ++
Works with 909 rom (eragon)
Is there any changes?
Click to expand...
Click to collapse
Hi tiltkoko83,
I've already written that latest stock ROM "20151105" (and earlier versions also) has serious Wifi performance problem. Now I have made a comparison phones: Elephone P8000 and Lenovo P770 - the same place, the same router, only one phone connected to router in the same time. Result: Elephone P8000 is 5 times slower than the old phone Lenovo P770. It occurs in areas with poor Wi-Fi signal.
Could you make for us Wifi modifications for latest kernel 20151105 please? Thanks.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Bad wi-fi performance

Hi guys!
I'm having some issues with the wi fi of my N5X.
The signal is always good and the icon on the notification bar is full.
But when I try to download something (for example from the Play Store) the speed is sometimes around 30/50 Kbps and sometimes 3 Mbps
With the 4G is going well...
I also tried to test with the speedtest app (screenshot attached); as u can see in the graphic he started with a lower speed then the last seconds.
I attach the same test done by an iPhone 6.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If we compare the 2 results:
Ping
N5X: 458ms / iPhone: 41ms
Dowload
N5X started with low speed until he reached 26,58 Mbps. / iPhone: "flat" graphic at 28,67 Mbps.
Upload
N5X stayed at 0 Mbps until the last one second. / iPhone: not a perfect graphic but he reached 3,13 Mbps.
So: sorry for this boring thread but i need some suggestions.. What can I try?
I'm running the ROM PureNexus (1/12 Build) with the ElementalX Kernel (v0.08).
Inviato dal mio Nexus 5X utilizzando Tapatalk
I needed to update my router when I bought this phone. That would be my first suggestion.
NdR991 said:
Hi guys!
I'm having some issues with the wi fi of my N5X.
The signal is always good and the icon on the notification bar is full.
But when I try to download something (for example from the Play Store) the speed is sometimes around 30/50 Kbps and sometimes 3 Mbps
With the 4G is going well...
I also tried to test with the speedtest app (screenshot attached); as u can see in the graphic he started with a lower speed then the last seconds.
I attach the same test done by an iPhone 6.
If we compare the 2 results:
Ping
N5X: 458ms / iPhone: 41ms
Dowload
N5X started with low speed until he reached 26,58 Mbps. / iPhone: "flat" graphic at 28,67 Mbps.
Upload
N5X stayed at 0 Mbps until the last one second. / iPhone: not a perfect graphic but he reached 3,13 Mbps.
So: sorry for this boring thread but i need some suggestions.. What can I try?
I'm running the ROM PureNexus (1/12 Build) with the ElementalX Kernel (v0.08).
Inviato dal mio Nexus 5X utilizzando Tapatalk
Click to expand...
Click to collapse
Here's mine with a bone stock N5X
Sent from my Nexus 5X using Tapatalk
Tidbits said:
Here's mine with a bone stock N5X
View attachment 3569331
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Yeah, that's what i meant.
Your graphic is flat, so your wifi performance are in line during all the test...
Maybe I'll try with an hard reset...
Inviato dal mio Nexus 5X utilizzando Tapatalk
It might be the ROM you are using. It could even well be a faulty radio.
Sent from my Nexus 5X using Tapatalk
Tidbits said:
It might be the ROM you are using. It could even well be a faulty radio.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Yes, i'll try another one soon.
What do u mean with the radio? Have I got to flash a new radio?
Inviato dal mio Nexus 5X utilizzando Tapatalk
The radio could be going bad you could try and flash a different radio. Try going back to stock everything and then checking to see if the results are the same. If they are I would lean towards the radio going bad.
Sent from my Nexus 5X using Tapatalk
I have the same problem here. It take hours to update or install applications from the playstore in wifi. I don't have any problems with nexus 7 2013 and nexus 4...
That + the yellow screen, I wonder if I made a good choice buying this device...
Envoyé de mon Nexus 7 en utilisant Tapatalk
Same problem here. Upload is tragic and WiFi connection is unstable.
On the other devices without problem.
I run stock rom.
Didn't anybody try if 6.0.1 solved that problem?
Any phone can have issues with any WiFi network and you need to troubleshoot. Google will not release an update that fixes your router's compatibility issues.
"WiFi works on all your other devices" only tells us that your WiFi is enabled and working. That's a great starting point, but that's all it is.
Each device is unique. Each WiFi network is unique. Unique devices can have issues with unique WiFi networks.
I'd suggest doing some searches on general WiFi issues (don't even specify 5x in the search) and troubleshoot steps to resolve them. Some basics to get you started:
- Reboot the router.
- Update the router firmware.
- Disable IPV6 on the router
- Forget the device's WiFi networks and readd them
- Set the device to use either 2.4Ghz or 5Ghz instead of Automatic
- Etc.
bblzd said:
Any phone can have issues with any WiFi network and you need to troubleshoot. Google will not release an update that fixes your router's compatibility issues.
"WiFi works on all your other devices" only tells us that your WiFi is enabled and working. That's a great starting point, but that's all it is.
Each device is unique. Each WiFi network is unique. Unique devices can have issues with unique WiFi networks.
I'd suggest doing some searches on general WiFi issues (don't even specify 5x in the search) and troubleshoot steps to resolve them. Some basics to get you started:
- Reboot the router.
- Update the router firmware.
- Disable IPV6 on the router
- Forget the device's WiFi networks and readd them
- Set the device to use either 2.4Ghz or 5Ghz instead of Automatic
- Etc.
Click to expand...
Click to collapse
All thoses things, I speak for all, we already did them. It's the basic first things to try.
Thanks to refresh our memory anyway!
Personnaly, I asked for a exchange of the device, I don't want to (don't have to) search some fix, flash or tips on a 2 days fresh new device! There is clearly a bug here, we all got the same problem on a stable wifi router. So problem is in the phone.
fruity101079 said:
All thoses things, I speak for all, we already did them. It's the basic first things to try.
Thanks to refresh our memory anyway!
Personnaly, I asked for a exchange of the device, I don't want to (don't have to) search some fix, flash or tips on a 2 days fresh new device! There is clearly a bug here, we all got the same problem on a stable wifi router. So problem is in the phone.
Click to expand...
Click to collapse
I would be shocked if everyone had tried even those basic steps. People assume it's a unique issue with their device but this is actually a common issue with any device and various home networks. It's not the phone manufacturer's job to ensure compatibility with every router ever made and there are thousands (millions?) of them.
Check any device in any device forum and you will find people with similar WiFi issues. You just got unlucky this time.
"Stable WiFi router" wouldn't have issues with your Nexus 5x. Unless you think your Nexus 5x is defective then by all means return it. Or perhaps you think every Nexus 5x has WiFi issues?
BTW this was the very first reply in this thread and he was right on the money:
jackdubl said:
I needed to update my router when I bought this phone. That would be my first suggestion.
Click to expand...
Click to collapse
FYI, things doesn't work in the world like the USA.
Here in France we don't buy router, they are given free with our plan and are multi function: unlimited TV, Internet, phone, etc...
Updates are automatically send by the providers. I checked mine and it's up to date. And I'm downloading at 10ko/s on the nexus 5x.
It's been more than 30 minutes it's trying to get the 6.0.1 update (and it's not finished, it's at 20%...)
Yesterday I noticed for a single file, download started at 400ko/s to fall at 10ko/s, then up again to 200, down to 15, etc....really unusable. 15 minutes later, I had to cancel (little 30mo file) I got bored, so i downloaded it on the nexus 4 in 5 seconds and transfer it to the 5x. What a mess.
Envoyé de mon Nexus 7 en utilisant Tapatalk
Hi Guys!
As i said in my first post i still have unstable wi fi performance.
What i noticed is that the download problems are nothing in front of the upload problems.
Usually my device download like a diesel car (?): it starts at 20Kbps for 1min... Then he get better with 100/200 and sometimes 500Kbps.
But the upload!!! It starts at 100Kbps until he goes at 0Kbps for a lot of time!
For who asked if 6.0.1 solved this: nope.
I thought the same thing but now I'm running that build. Same issues.
I still don't understand if it's an hardware problem or "just" a bug.
Sent by N5X
People that have WiFi issues, did you try to go to another public place or friend's house to try your phone there and download few things and see?
Charkatak said:
People that have WiFi issues, did you try to go to another public place or friend's house to try your phone there and download few things and see?
Click to expand...
Click to collapse
Hi Charkatak, thanks for your reply.
Yes of course:
Personally I've tried with 5 different wi-fi hot spot / routers: My home / Office / My girlfriend house ecc... In all of my tests i also used my iPhone which always gave me perfect performance.
But with the N5X I had always the same results: some times the download is a bit better... But the upload during the speed test starts from 1/2Mbps for the firsts 2 seconds and then it go at 0Mbps.
This thing is making me crazy! But I prefer to find a solution instead contact google and staying without smartphone for weeks..
Sent by N5X
NdR991 said:
Hi Charkatak, thanks for your reply.
Yes of course:
Personally I've tried with 5 different wi-fi hot spot / routers: My home / Office / My girlfriend house ecc... In all of my tests i also used my iPhone which always gave me perfect performance.
But with the N5X I had always the same results: some times the download is a bit better... But the upload during the speed test starts from 1/2Mbps for the firsts 2 seconds and then it go at 0Mbps.
This thing is making me crazy! But I prefer to find a solution instead contact google and staying without smartphone for weeks..
Sent by N5X
Click to expand...
Click to collapse
FYI - I am at work now and did speed test: Down 136 Mbps & Up 101.44, but that is just a quick test.
If that is the case, then there could be something...I doubt it is the phone, but most likely it is the OS.
I have noticed couple of times when I download something, game for example:
1) I stay on the same screen while downloading and making sure that screen doesn't sleep, then download is fast.
2) Other times, I would just press "back" button, to go to home screen or do something else, then in rare cases, the download would seem slow and when I go back to the download progress, it really is slow.
You can try step 1 and see what happens. Looks like when phone is downloading something and we leave the screen, then the process is in the background, that is probably when OS applies some battery-saving technology.
Charkatak said:
FYI - I am at work now and did speed test: Down 136 Mbps & Up 101.44, but that is just a quick test.
If that is the case, then there could be something...I doubt it is the phone, but most likely it is the OS.
I have noticed couple of times when I download something, game for example:
1) I stay on the same screen while downloading and making sure that screen doesn't sleep, then download is fast.
2) Other times, I would just press "back" button, to go to home screen or do something else, then in rare cases, the download would seem slow and when I go back to the download progress, it really is slow.
You can try step 1 and see what happens. Looks like when phone is downloading something and we leave the screen, then the process is in the background, that is probably when OS applies some battery-saving technology.
Click to expand...
Click to collapse
Thanks again Charkatak.
Yes I noticed the same on my Android phones. Not only on this 5X, but also in the previous devices I had.
But that isn't the point, cuz in all of my tests my screen was always on, and the only app opened was the speed test app (or the play store).
And the bad thing is that I never had those bad performances on my speed tests with the other phones (iPhone or Android)...
That's why I'm so disappointed about this WiFi module...
Sent by N5X
NdR991 said:
Thanks again Charkatak.
Yes I noticed the same on my Android phones. Not only on this 5X, but also in the previous devices I had.
But that isn't the point, cuz in all of my tests my screen was always on, and the only app opened was the speed test app (or the play store).
And the bad thing is that I never had those bad performances on my speed tests with the other phones (iPhone or Android)...
That's why I'm so disappointed about this WiFi module...
Sent by N5X
Click to expand...
Click to collapse
Are you always trying to download something from Play Store? Have you tried to download a file using Chrome browser?
Charkatak said:
Are you always trying to download something from Play Store? Have you tried to download a file using Chrome browser?
Click to expand...
Click to collapse
Yes. Download from chrome it's "random".
Sometimes it goes at 100/300kbps (so slow anyway) and sometimes 40/50kbps....
One ore two times is happened to download from chrome at 1/2 Mbps..
That's why I'm confused: i can't understand if it's rly a SW problem or maybe it's an HW issue..
Sent by N5X

Massive wifi issue !! Please help !!

Hi guys,
its a long story with a short "core". I have a lg g3 d855 and its in near new condition and it would be really pity to throw it away cause it has no hardware or optical damage.
ISSUE: Wifi is not working. Its always tell me not possible to connect. Or Connection failure and so on. Sometimes it connects for 5 to 10 minutes than it looses the signal again. Sometimes it connects for some hours and than its not working again.
I've read a lot and a long time in the internet about the wifi problem on lg g3. So believe me i already tried all kind of methods with change settings in my router with static ip and all kind of mods and hacks and all i found on the internet. Just nothings works .... I already replaced the wifi antenna and its still the same. I flashed all kind of roms and modems i found for d855 on xda. I really dont know whats wrong with it.
Could it be that the mainboard is dead ? But that could not really be, because all is working fine. Calling, Photos, all sensors, nfc, bluetooths eg. except the wifi. I have did all kind of development test but all is fine. Thats my last try maybe someone can help me here.
Its as simpel as full reinstall and if that doesnt work you Have a hardware problemen. Or bad Connection on anttenna
And simply start testing with a open wifi and no restrictions like Mac filter etc
Verstuurd vanaf mijn LG-D855 met Tapatalk
Jhinta said:
Its as simpel as full reinstall and if that doesnt work you Have a hardware problemen. Or bad Connection on anttenna
And simply start testing with a open wifi and no restrictions like Mac filter etc
Verstuurd vanaf mijn LG-D855 met Tapatalk
Click to expand...
Click to collapse
i have already changed the anttenna. If i open a hotspot with my oneplus three than it can connected. But not to any router :/

Categories

Resources