Phone Stuck, Stutters then Fails. - One (M8) Q&A, Help & Troubleshooting

Hi. So my htc m8 just turned itself off and when I turned back on it was stuck on the htc logo. I tried all sorts to fix it. I press Volume up and power to re-start then quickly volume down to get into download mode or what ever it is. I then went to factory reset where it went to a black screen with a green circle around a green arrow. Then it just goes back to the htc screen and gets stuck. Ive done this a few times and sometimes I get the pone to the main set up with country, wifi terms of use and that. When I get passed that I get this message: Sense Home has stopped unexpectedly. Would you like to send error report to htc? That pop will just take over, cant get passed it. I can go into setting an and have tried factory reset from there but same thing just starts over. Please can you help? Phone isn't rooted or had any custom roms put on. Running 6.0 Marshmellow.
Thanks :angel:

Related

Load issue

FIXED NOW!
Need help.
I burned the new Kavana ROM. everything was working ok.
placed my microSD and the device didn't recognize it, so i rebooted.
upon reboot the device got stuck on the white HTC screen.
pulled battery
tried again, rebooted, past the HTC screen to the Windows Mobile welcome screen but freeze again. hard reboot didn't respond.
pulled battery, then turned back on. device didn't even turn on!
tried several times with/without battery hooked up to power , and with/without SIM and/or microSD (all possible combinations) and nothing.
had lunch
went back to it and the device magically booted it but after the white HTC screen i got a blue screen asking about error from last reboot. said yes to correct. rebooted went past white HTC and into Windows mobile welcome screen and froze again.
repeated the process several times and finally got to the blue screen again asking about error from last boot, this time said 'no' and device continued boot in a white screen without HTC logo and froze.
all hard reset attempts were unsuccessful (if i'm doing it right: hold two soft keys and then power button).
now the device boots to the white HTC screen and then is stuck.
what to do?
edit: got the hard reset to work and reconfigured my phone. i only noticed the black screen for a split second because my Dash has issue that it thinks that the green send button is being pressed all the time (anyone know how to fix that?).
Thanks
Find your original rom in sticky, go into bootloader and flash original rom, then flash to wm6.1.
have the same issue!!... did you fixed? the main problem is activesync is not running so how do i install another ROM?
Active sync doesnt have to be working aslong as u got ur s621 pluged in and u wait for a few seconds before starting the ROM it will work.

[Q] Desire won't boot up

two days after updating my unrooted desire to 2.1 over the air(ota), it started giving me problems.
First it started by reducing the ringer volume on its own untill its on vibrate, then it would go into car mode.
I restarted the phone, then that stopped, but 3 buttons(menu, search and action key) stopped working.
I did factory reset which didn't help and when I go to the web, the browser would turn the wrong way(landscape).
Now the phone just won't boot up, it gets stuck on the htc logo screen.
I have read some suggestions here, but nothing works.
I tried recovery, but it still get stuck on the htc logo.
Any help will be very appreciated.

HOX Won't Boot

I need a bit of help with a stock HTC One X. As of this morning it won't boot up. I have made no changes to the ROM, everything is stock.
Tried entering the recovery panel and turning fastboot on then restarting but every time the system stops at the "HTC One" page after making a startup sound. Sometimes the screen will go black and hitting the volume keys will bring up the volume changer but that is it.
There was no warning of an OTA update or anything like that.
When charging the screen stays on and dims, but stays on the "HTC One" screen.
Factory reset HOX and it booted, but next day same issues. This is 3 times I've had to factory reset now.
Every time I restart or cold boot it freezes on the "One X" screen.
This exact same thing has just happened to me! Just 10 minutes ago
I have no idea what to do.
I have not attempted root or anything like that everything is stock (Optus from allphones).
All I did was restart and now I cannot get into the phone.
I can get to those options (fastboot) by holding down the volume down button and the power button but restarting it or powering it off there does not help.
I havn't tried a factory reset yet as I'm scared about loosing all my data.
Can someone please help!
Please please
I'm suprised someone else is having the exact same issue what the hell is happening
Have you tried using the Recovery option from the Bootloader?
Yeah I tried that.
It didn't do anything. I've since done a factory reset. That worked but I've now lost everything
Now that's it's allw whiped I figure I might as well root it and install android revolution. I hope it's just a software thing and this will fix it.
Pyrope said:
Yeah I tried that.
It didn't do anything. I've since done a factory reset. That worked but I've now lost everything
Now that's it's allw whiped I figure I might as well root it and install android revolution. I hope it's just a software thing and this will fix it.
Click to expand...
Click to collapse
Fair enough, if you're thinking of Rooting and installing ARHD etc then feel free to use my Guide : The Stock to Custom ROM Awesomeness guide
It'll take you from Stock to having ARHD on your phone ok
(Shameless plug)
http://forum.xda-developers.com/showthread.php?p=30471180#post30471180
Took it into HTC last night and had the firmware flashed. No problems now... 12 hours with numerous restarts just to make sure.
It looks like it was a corruption in the software. I noticed HTC turned off the fast boot option before giving the phone back to me. Took 30 minutes in total.
If it happens again, try to hold the power button and the "Homepage" button at the same time. You should see a grey box saying "Continue holding to restart".
Thats a full restart rather than a shell restart.
That may help.

Another Day, Another Problem.. Stuck on Android Robot

So I was stuck in a similar mode (recovery download mode) yesterday, it only show Android robot with spinning gear on his back and a scrolling progress bar. I turn it off (Power + Vol Up) and then no matter what I do, just power or power + vol down all just go back to that damn robot.. Fastboot, adb won't work.. It show up on the computer as HTC Android Phone USB Device in the DVD/CD drives
It refuse to get out of that for hours.. I finally give up and I leave it running and walked away.. somehow when I got back (around 2 hours later) it is booted back to normal and asking for new setup. So I thought is working. So after messing up the initial setup, I when and try to factory reset it this morning.. and again it goes back into a similar mode, but this time it have the word Erasing under it. However this time it won't leave the mode even for 3 hours +. Anyone know how to get it out of that mode and maybe interact with Fastboot or Recovery or bootloader or something
When it is working... I could into booloader and stuff. The phone has been modded to play edition, S-off and bootloader unlocked...
However whenever that happen, if the phone is off but plug into a computer, it show up as QHS_USB_BULK. and then usually turn on and get stuck on that robot again... Also if I just keep pushing up an then power it will say formatting and then backup recovery log and then all the spinning gear and progress bar just stop
I don't get this thing. Please help
So I managed somehow to kick it out again (after waiting for a long time).. but wanted to convert the GPE back to original. Was following this http://forum.xda-developers.com/showthread.php?t=2733523 but before I could go back into TWRP to load the new rom, I accidentally hit factory reset and it got stuck in the HTC version of that same screen. This time it have one extra line Backup CW Package.
Again can't get into the bootloader.. just stuck on this boot loop.. god damn..
Here is how it looks like
View attachment 2903340

Soft-Bricked M9

I've had an M9 for 2-3. After the first year I got my phone, I installed a custom recovery and rooted it but later uninstalled root and custom recovery. It has been fine ever since except recently. Last month, my phone randomly crashed for the first time and got stuck in the infinite bootloop. It was as if everytime it tries to boot up, it crashed during it. If I hit the power, vol up, and vol down button, I make it to the screen with the option to go into recovery, download, etc. But when I actually try to go into either bootloader, recovery, or download mode from that menu, it crashes and goes back to the white htc logo. I've have gotten the phone to bootup a couple times by leaving it in the freezer as it tries to boot up but after using it for 1-5 minutes, it crashes again. If I don't use the phone at all, then it usually wont crash. After a day or 2, the phone fixed itself. Then one morning, my notifications got stuck together and my screen became unresponsive. So I took my death sentence and restarted my phone and now my phone has been doing the same exact thing for a week. I don't know how to fix this problem because getting it crashes trying to go into recovery and trying to do a factory reset is risky since it could crash during the reset. If also manage to make it into safe mode thinking maybe an application or virus is causing this but the phone crashed in SAFE MODE so I don't know what the problem is. I doubt there is any saving this phone because is probably a hard ware problem but who knows. Any help would be greatly appreciated!! Thank you.
Flash back to stock. Stock firmware fixes all sorts of issues.

Categories

Resources