Problems with WhatsApp messenger.. - Nexus 5X Q&A, Help & Troubleshooting

Hello everyone ,
I have just bought my Nexus 5x, coming from a Oneplus one , and i have noticed that i have trouble sending music to my friends via WhatsApp.. It keeps loading but it never finishes and it eventually fails to send..
I never had this kind of problems with my old phone , and i have sent a support ticket to whatsapp and they talked about Wifi issues but i do not have that problem with any other phone that i own in the house..
Can you please help me out guys?
Thanks in advance

Souhail 01 said:
Hello everyone ,
I have just bought my Nexus 5x, coming from a Oneplus one , and i have noticed that i have trouble sending music to my friends via WhatsApp.. It keeps loading but it never finishes and it eventually fails to send..
I never had this kind of problems with my old phone , and i have sent a support ticket to whatsapp and they talked about Wifi issues but i do not have that problem with any other phone that i own in the house..
Can you please help me out guys?
Thanks in advance
Click to expand...
Click to collapse
Not an issue with the phone. Could be the WiFi/Data or the app itself. Now, I don't have any problems with that, so can confirm that the app is working fine. You can try clearing the app data, under Settings > Apps > WhatsApp > Storage.

I haven't got any problems with any app including WhatsApp.

Souhail 01 said:
Hello everyone ,
I have just bought my Nexus 5x, coming from a Oneplus one , and i have noticed that i have trouble sending music to my friends via WhatsApp.. It keeps loading but it never finishes and it eventually fails to send..
I never had this kind of problems with my old phone , and i have sent a support ticket to whatsapp and they talked about Wifi issues but i do not have that problem with any other phone that i own in the house..
Can you please help me out guys?
Thanks in advance
Click to expand...
Click to collapse
For my curiosity could you please enable bluetooth when doing this the next time?
If it works I will elaborate, if not I will not clog the thread.
Also do you have legacy dhcp activated?

Souhail 01 said:
Hello everyone ,
I have just bought my Nexus 5x, coming from a Oneplus one , and i have noticed that i have trouble sending music to my friends via WhatsApp.. It keeps loading but it never finishes and it eventually fails to send..
I never had this kind of problems with my old phone , and i have sent a support ticket to whatsapp and they talked about Wifi issues but i do not have that problem with any other phone that i own in the house..
Can you please help me out guys?
Thanks in advance
Click to expand...
Click to collapse
test another app
for example test Hangout to send that file!
maybe there is problem with whatsApp and supported files.
what is format of file?
:good:

Related

[Q] Custom Roms effect on Whatsapp

Dear Guys,
I met a problem with whats app recently, although I am using the latest version.
When my mobile goes to standby mode, whats app doesn't deliver any message unless I power the phone and start surfing or doing any stuff.
I have met this problem with several custom ROM. taking into consideration that when I set the email to push, it works good but whats app is still delays the messages till I wake up the phone and start surfing or browsing.
does custom kernels did something to that for the sake of battery saving??
Can Any one help?? or have an idea about it that??
i am having this problem too.
Although i am not using i9000(I am using LG optimus black), I can't receive whatsapp in the stand by mode.
Only if i turn on the screen, the notification box will jump out.
I didn't meet this problem while using the shock firmware.
Hope can have a solution.
change wifi policy to not sleep and see if it relates
if you are connected through :
1) Wifi: go to wireless settings, press menu, change the "Wifi policy" to "never"
2) Mobile internet: cant help you, you should ask your provider if they have problems with C2DM push notifications.
For me I resolved the issue by using another Provider company that supports C2DM. And changed the settings of the wifi policy.
*C2DM :cloud to device messaging.
Sent from my GT-I9000 using Tapatalk
Maybe not using the popup box, I'm on JVR and these problems haven't occur ever .. heavy what'sapp user here
I've the same problem since i've reinstall whatsapp.
I changed my sim card cos i changed my operator and so I unistall whatsapp and reinstall it. So I finally succefully install the new version (i had the last version on whatsapp) and was able to use it for a few days.
But today the messages didn't get delivered, i got the red clock :/ that really sux and dunno why. I reinstall it and worked for a few minutes and now it's impossible to send any message :/
I'm actually on darky room 10.1
!nSoMn!aK said:
I've the same problem since i've reinstall whatsapp.
I changed my sim card cos i changed my operator and so I unistall whatsapp and reinstall it. So I finally succefully install the new version (i had the last version on whatsapp) and was able to use it for a few days.
But today the messages didn't get delivered, i got the red clock :/ that really sux and dunno why. I reinstall it and worked for a few minutes and now it's impossible to send any message :/
I'm actually on darky room 10.1
Click to expand...
Click to collapse
I was about to tell you, may be there is issues pertaining to your network , but after you mentioned darky rom, I changed my mind, one of my friends is experiencing this problem and he is on darky rom 9.2 EE, you can refer this issue to darky, maybe he can help you through.
Sent from my GT-I9000 using Tapatalk

[Q] WhatsApp Stuck on username page (initializing) galaxy 9100G

hey guys,
i have an Htc Chacah and i changed it to Galaxy S2 9100G.
i am trying to get the WhatsApp Application.
installing the application is banned in my country but i did installed it and verified my cell number by using the DroidVpn.
My problem is that i am stuck on the (Initializing .... Please wait a moment) !!!!!
for hours and hours
i can see that i have notifications on the notification bar but i try to open them it guides me to the initializing.... please wait a moment page!!!!!
i uninstalled it and reinstalled it
i used older versions
i tried everything i know (i even tried the red WhatsApp) but no hope
is there any problem related to my device???
my device info:
Model: GT-I9100G
build: Gingerbread.jplc1
Android v: 2.3.6
Kernel: 2.6.35.7
please help me guys.
Hello, I had a similar issue, judging by the date of your post yours is probably resolved, but here is what I did.
While whatsapp was at the initialising screen that says waiting I went to settings > apps > whatsapp and saw that if I look at the size of data it increased if I went back to apps and then come back in.
I assume that it was just downloading something and after I let it do its thing and download it worked.
If your data isn't increasing during this it is possible that either your connection to the Internet was broken or that transmission from whatsapp was blocked in which case I would advise wifi just to get it to initialise.
This might be completely wrong as I was restoring a message backup and it might have been making links to the pictures in the whatsapp folder and restoring the backup during this time, which would explain the increase in the size of app data.
Sorry for my babble, hope it helps somebody.
hanop said:
Hello, I had a similar issue, judging by the date of your post yours is probably resolved, but here is what I did.
While whatsapp was at the initialising screen that says waiting I went to settings > apps > whatsapp and saw that if I look at the size of data it increased if I went back to apps and then come back in.
I assume that it was just downloading something and after I let it do its thing and download it worked.
If your data isn't increasing during this it is possible that either your connection to the Internet was broken or that transmission from whatsapp was blocked in which case I would advise wifi just to get it to initialise.
This might be completely wrong as I was restoring a message backup and it might have been making links to the pictures in the whatsapp folder and restoring the backup during this time, which would explain the increase in the size of app data.
Sorry for my babble, hope it helps somebody.
Click to expand...
Click to collapse
Hey there excuse me but, may i ask how long it took for you to finish that "Initializing process"? Because i'm having that problem right now. Seems like ages to wait till it goes through the process. Please reply as soon as possible.
ash93 said:
Hey there excuse me but, may i ask how long it took for you to finish that "Initializing process"? Because i'm having that problem right now. Seems like ages to wait till it goes through the process. Please reply as soon as possible.
Click to expand...
Click to collapse
This happens sometimes randomly in different parts of the world...yesterday I changed my ROM and was stuck at initialization as well...had to use TB to restore data and then it worked fine...try again later and it may work
Anyway u might want to try in Q&A section as that seems the appropriate section for questions
Sent from my GT-I9100 using Tapatalk 2
fatjivi said:
This happens sometimes randomly in different parts of the world...yesterday I changed my ROM and was stuck at initialization as well...had to use TB to restore data and then it worked fine...try again later and it may work
Anyway u might want to try in Q&A section as that seems the appropriate section for questions
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Eh excuse me but um what does TB stand for? I'm currently using I9300 Samsung galaxy s3. I've reinstalled whatsapp for many times but this is the first time that this has happened to me.
Update: my whatsapp is working fine now. couldn't pass the initializing process because whatsapp server was down.

Whatsapp messages delayed

Hi everybody. Hope someone can help me out here. I have a note 2 LTE and my whatsapp messages are taking quite awhile to reach me and this only happens if I leave the phone in standby for about 15mins without doing anything. After that, it can take up to 30mins before the whatsapp notification alert goes off. But if I manually open whatsapp, the whole load of messages will be received all at once. Network signal and data are strong and I am not moving. So I suspect it has something to do with the phone data settings because my HTC one x do not have this problem at all. Anybody can help me? Thanks in advance!
Are you running any sort of battery saver?
liehuo said:
Hi everybody. Hope someone can help me out here. I have a note 2 LTE and my whatsapp messages are taking quite awhile to reach me and this only happens if I leave the phone in standby for about 15mins without doing anything. After that, it can take up to 30mins before the whatsapp notification alert goes off. But if I manually open whatsapp, the whole load of messages will be received all at once. Network signal and data are strong and I am not moving. So I suspect it has something to do with the phone data settings because my HTC one x do not have this problem at all. Anybody can help me? Thanks in advance!
Click to expand...
Click to collapse
have gotten the same problem before.
maybe you are using some apps like task killer ?
Hi. Thanks for all the replies. Nope, I am not running any task killer or battery saver. How did you guys resolve this?
Some kind of firewall or data management issue. Classic answer but i think it will solve your problem: just factory reset..
Sent from my GT-N7100 using xda premium
oulouloul said:
Some kind of firewall or data management issue. Classic answer but i think it will solve your problem: just factory reset..
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Thanks for the reply. Oh my. Any other way to solve this? My note 2 is rooted so I have access to system files.
Sent from my HTC One X Coredroid 5.1
Does this happen with any other application such as email, Skype, chat on? If it's only related to whatsapp then just try to clear it's data, uninstall and download it again.
Sent from the rabbit hole.
bushako said:
Does this happen with any other application such as email, Skype, chat on? If it's only related to whatsapp then just try to clear it's data, uninstall and download it again.
Sent from the rabbit hole.
Click to expand...
Click to collapse
Nope. Ok. I try it out. Thanks!
Sent from my HTC One X Coredroid 5.1
liehuo said:
Nope. Ok. I try it out. Thanks!
Sent from my HTC One X Coredroid 5.1
Click to expand...
Click to collapse
I have the same issue. But only while on 3G. When on WiFi, messages are near instant. Still no solutions :crying:
Im having this issue too with my two days old Nexus 4 and had it with my Galaxy S. Maybe its whatsapp server's fault.
migue74 said:
Im having this issue too with my two days old Nexus 4 and had it with my Galaxy S. Maybe its whatsapp server's fault.
Click to expand...
Click to collapse
I think in my case it has something to do with the network. I've tried on a different network and its fine. Time to change network I guess guess
Sent from my GT-P3100 using Tapatalk HD

Receiving and sending duplicate text messages.

Hi everyone!
I'm using an Xperia Pro (with Fido) running FXP CM10. I've had this issue since forever and it really bothers me right now..... I keep receiving
duplicate text messages and I even send duplicated messages (without me noticing. It shows that I sent only one message). The weird thing is that
it seems to be happening to only one person (the person I text the most). Switching roms did not help me at all as I tried this like 3 or 4 times.
Some people told me to switch back to the original kernel for whatever rom I'm using but I've had this issue even on default kernels. No I am not
using a third party messaging app before you ask me that. Is there any specific options I need to configure in settings that could help me? Or is
there any options that I need to configure that could potentially make it worst? Sorry If I confused you or anything I'm just really desperate about
this problem. My friend is with Virgin Mobile if that could mean anything. So do you guys have any idea what the problem is or know how to fix
this issue? Maybe I dropped my phone too much (several times and once I dropped it from 2 meters high).
Thanks in advance!!
I've had the same problem before. Try this app
https://play.google.com/store/apps/details?id=com.wsmlby.smsfilter&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS53c21sYnkuc21zZmlsdGVyIl0.
jman2131 said:
I've had the same problem before. Try this app
https://play.google.com/store/apps/details?id=com.wsmlby.smsfilter&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS53c21sYnkuc21zZmlsdGVyIl0.
Click to expand...
Click to collapse
To be honest i don'y think it stop me from SENDING duplicate messages .
Lxve said:
To be honest i don'y think it stop me from SENDING duplicate messages .
Click to expand...
Click to collapse
well at least it might solve RECEIVING duplicate messages
jman2131 said:
well at least it might solve RECEIVING duplicate messages
Click to expand...
Click to collapse
Fair enaugh but I want something thats fixes both Maybe I should just tell him to download that too but if anyone has any suggestions feel free to share
Maybe you can reflash the ROM and try using a different kernel?
僕のLT18iから送られてきた
Maybe its something like the Problem in this thread
I wasnt expecting to see this!
Been at my mates house tonight and he has the exact same problem, but has an xperia play.
Started happening a few days ago.
Keep this thread updated if you figure out what is happening because otherwise i have to mess about with his phone and explain how it all works again ha
yo-meister said:
I wasnt expecting to see this!
Been at my mates house tonight and he has the exact same problem, but has an xperia play.
Started happening a few days ago.
Keep this thread updated if you figure out what is happening because otherwise i have to mess about with his phone and explain how it all works again ha
Click to expand...
Click to collapse
I'm not sure why but it suddenly stopped! At least for now. I noticed it stopped since I changed my plan (was paying 25$ a month and now there is
a discount that reduces it to 12.50$ a month.) Also, I'm using the Rom ViperXperia with Ultima ICS kernel because both has some network side
tweaks. I'm gonna try another kernel now and see if the problems comes back.
no solution to this?
Ive had this problem on my xperia play running xperia nxt lite using doomlord kernel. Its really frustrating cause it sends me so many messages and then I recieve a different message and it continous doing that. Please help
eujohn_13 said:
Ive had this problem on my xperia play running xperia nxt lite using doomlord kernel. Its really frustrating cause it sends me so many messages and then I recieve a different message and it continous doing that. Please help
Click to expand...
Click to collapse
Start with the basics - Reinstall stock firmware.
Lxve said:
I'm not sure why but it suddenly stopped! At least for now. I noticed it stopped since I changed my plan (was paying 25$ a month and now there is
a discount that reduces it to 12.50$ a month.) Also, I'm using the Rom ViperXperia with Ultima ICS kernel because both has some network side
tweaks. I'm gonna try another kernel now and see if the problems comes back.
Click to expand...
Click to collapse
This issue is most likely to be caused by being in a place with poor coverage or your phone fails to receive the network response that the text message was sent. Having both tweaks may be causing instability to how your phone handles the reception (increases the radio signal during weak network coverage or decreases the network signal during strong coverage.)
Try using a different kernel with Viper or try a different ROM with Ultima ICS... if the problem persists, try another ROM and kernel.

Microfon problem

Hello guys, i have a little problem with my s9. In the last 2 mouth my microfon is not working when i call on messenger or whatsapp.. first time i tried with a lot of roms but is the same for every rom.. i go with him to the service and the guy from there tell me something about the last update from the samsung.. anyone with this problem??
Alexyn10 said:
Hello guys, i have a little problem with my s9. In the last 2 mouth my microfon is not working when i call on messenger or whatsapp.. first time i tried with a lot of roms but is the same for every rom.. i go with him to the service and the guy from there tell me something about the last update from the samsung.. anyone with this problem??
Click to expand...
Click to collapse
Yes I have the same problem the receiver cant hear me properly did u find a fix to it
Solidfear1 said:
Yes I have the same problem the receiver cant hear me properly did u find a fix to it
Click to expand...
Click to collapse
Yes I have found the fix for it..you just have to stop voice assistance and specialty deactivate hello google cause thts the one creating this issue in some cellphones specially s9+ tmobile on 8.0 and pixel 2 n xl both..hope it gets fixed..

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