My z1c has an accelerometer that is broken. This means auto rotation doesn't work for example. Sometimes i can get it working by calibration and/or restart, but after a while the sensor will be off again. I'm testing with the app "android sensor". At the moment the sensor is stuck as if I'm holding my phone horizontally.
I'm running latest software, 14.3.A.0.757
Since i bought it while travelling in Thailand (not the smartest, but my old phone broke, so what to do..), I'm trying to see if anyone here has experience with this, before contacting Sony.
As far as my searches go, i have not been able to locate this as a known problem.
My accelerometer works perfect i have my phone since sunday. Maybe you should perform.a factory reset if that doesnt help its defenetly hardware issue.
Wysłane z mojego D5503 przy użyciu Tapatalka
I got the same problem. Bought it about 9 months ago in Uk. Since few months im on .108. I don't think that firmware is a problem coz it starts about 2 weeks ago. Accelelometer stop working every now and then. Reboot helps but not for long. Gonna contact o2 as still have warranty.
guys i have the same problem with my z1
seems like some software problem ..
because if the hardware is broken it would not start working after restarting
did any of you , opened your phone for replacing or something?
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return. At the time I was running a 108 rom that I had downloaded from this forum, Russian I believe. Recently PC companion told me I had an update but the version was also 108. I did the update without wiping data and I haven't had the problem with the sensors for about 3 weeks.
Still not sure what caused it, it didn't start with my first loading of 108, but some time after that. My best guess is that some app hosed something up and a software update fixed it. Hope it doesn't come back.
Sent from my D5503
Just rebooting the phone worked for me
camaro322hp said:
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return...
Sent from my D5503
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camaro322hp said:
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return...
Sent from my D5503
Click to expand...
Click to collapse
Same here. I believe that the problem started when I changed my screensaver to one of the animated backgrounds with planets on it. On a first run it would work and rotate the planet render in the background when I tilted the phone. The next day it stopped working. I mean, the screensaver was on, but it would no detect orientation from the gryroscope. The screen also stopped autorotating when playing YouTube videos from the app, the compass app wasn't working and so on. I installed a few small sensor monitoring applications and all of the gave me no readings for the accelerometer or gyroscope sensors. Some other sensors were disabled, such as proximity, illumination level detect and so on. I was afraid that the accelerometer could be broken from humidity, pressure or a small drop that happened, but these small incidents could not explain the problem by their own (specially since the Z1c is thoroughly tested against all of these). I thought of maybe a faulty motherboard construction or whatever and starting considering the possibility of taking it back to the store for the guarantee, but before that I googled and came along this site and a couple others.
I fiddled a bit with Android menu config. settings but to no avail. I completely discarded the factory reset advice (that's SO crazy!).
When I rebooted the phone (no reset, just a regular off and on again process) all sensor readings were back on. I still didn't have the chance to check whether the problem might come back in a few days or not.
The cause may or may not be on the planets screensaver app. I also used Google Earth, YouTube and a few other apps the day sensors stopped working, but none of these gave problems in the past.
Fingers crossed for this issue not reappearing.
Hello everybody on my Z1 accelerometer compass gyroscope and light sensor does not work! any help please?
Yesterday I've had the same trouble, screen orientation stopped working. Apps using the acceleration sensor stopped working (Google Sky i.e.)
First I did a factory reset without any change, still no function. As I still have warranty, I wanted to prepare the phone to send it to Sony for repair. So I switched the phone off, removed SIM and SD (what I haven't done before) and switched it on again. Then I did a factory reset once again and here we go the sensor went back to work.
Probably the factory reset is "deeper" if there's no SIM and SD card in the phone? Who knows.
On RS1 (Lumia 730) I had the problem of sensors not working (auto brightness didn't work, ...) occasionally and restarting the device could fix it, although subsequent updates mitigated the problem.
But since upgrading to RS2, proximity and light sensors stopped working. It seems that the OS doesn't know they do exist! I tried various sensor apps (e.g. SensorInfo) and they didn't show these sensors.
Is there any known solution for this problem? Can be solved through registry?
Update: It solved by itself, though reappeared several times for short periods.
Hi guys, after Nougat update on my SM-A720F proximity sensor stooped working.
When i make a call screen isn't off, it stays normal, I tried calibration app from google play, it helps for one or two calls and then screen stays on again.
There were no issues on previous firmware, i regret that i updated my phone. Guys help me, i don't want to play with firmwares, untill it's a safe way to go on previous (Android 6)
Thanks!
It happens on A5 2017 too. Restart your phone and it will work again. 7.0 isn't really perfect, still got a few bugs/glitches.
Does anybody has problem with proximity sensor in Android Pie?
For me it stops work after half day and only reboot helps. In Oreo I haven't this problem
I've gotten this problem during calls
Update: proximity sensor stop work in phone app. With other apps its works without problem.
Interesting. Has worked for me but I've only made a handful of calls since going to Pie.
Sent from my Pixel 2 XL using Tapatalk
new update: looks like I found why proximity stops work. I use Cube Call Recorder and this app after a couple calls "kills" proximity sensor in dialer app. I removed Cube and now everything ok.
I'm having this problem too, but I don't have any sort of call recording app. Randomly it just refuses to put the screen to sleep when I'm on a call. Really frustrating.
Same issue here, since few days I have notice that the proximity sensor during phone calls will not turn off the screen, only reboot restores sensor functionality that's annoying, also I have this pixel 2xl for 2weeks this is an irritating issue. Hope help comes soon.
P.S
No new software has been installed on this phone that I have not used on my previous phones essential ph1 and Samsung Galaxy S8.
Cheers.
Couldn't find this thread earlier.
I'm also facing the same issue now. Android Pie.
Anyone found a Solution?
#5 was my problem
I just noticed my lift to wake had stopped working.
Ran a sensor test and Accelerometer, gyroscope and compass were all reporting nothing.
Rebooted the phone and all working again !! It maybe a firmware issue or a hardware fault who knows.
Interesting! I'll keep an eye out for this issue - I haven't had this happen (yet).