Little help please, have just purchased a M9 second hand and have had some issues trying to log into my google account.
The phone has been hard reset and starts up as normal, once I connect to the wifi and get past that when it asks me to enter my gmail and password it always sends me back to the wifi step, not allowing me to get into the home screen or even to skip the google account registration. Even worse is that I received an email from google saying it registered my log in. Any help?
You have become a victim of google frp (factory reset protection).
Hit youtube. There is a recent post that shows you how to get around it. I think its by rootjunky?..
The problem is not you. It's google's silly, flawed system.
http://forum.xda-developers.com/one-m9/help/stuck-google-verify-account-t3319383
Thanks to the both of you, got the issue resolved thanks. An odd thing that's been implemented.
omz123 said:
Thanks to the both of you, got the issue resolved thanks. An odd thing that's been implemented.
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It's a new security feature designed to prevent someone from stealing a phone and resetting it to use it. Even if you reset it, you have to authorize it at least once to prove it's yours.
Related
I forgot my Google password andi reset my phone so now I can't get through the phones gmail login and I can't use it. I saw videos where I can use an otg cable but it didn't work because it wasn't going into the file browser so I can't install the app that bypasses it. Also is there any way I can do it using my computer and adb commands or whatever they're called. If I can't fix it my self should I take the phone to T-Mobile I bought the phone this month and I think they should be able to fix it or replace/exchange it.
xjumpman45 said:
I forgot my Google password andi reset my phone so now I can't get through the phones gmail login and I can't use it. I saw videos where I can use an otg cable but it didn't work because it wasn't going into the file browser so I can't install the app that bypasses it. Also is there any way I can do it using my computer and adb commands or whatever they're called. If I can't fix it my self should I take the phone to T-Mobile I bought the phone this month and I think they should be able to fix it or replace/exchange it.
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All Android phones require a Gmail account. Replacing the phone will not fix your issue. Go to Gmail.com on your computers browser and go through the Google forgotten password link or just create a new account. This is not an XDA issue it is a Google support issue.
jmc302005 said:
All Android phones require a Gmail account. Replacing the phone will not fix your issue. Go to Gmail.com on your computers browser and go through the Google forgotten password link or just create a new account. This is not an XDA issue it is a Google support issue.
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Well I don't know my account details so that won't work for it. Do I do the method with the otg cable and installing an app that bypasses it. I get stuck where you put the USB into the phone and the file browser is supposed to start up, but for me the browser doesn't start up.
xjumpman45 said:
Well I don't know my account details so that won't work for it. Do I do the method with the otg cable and installing an app that bypasses it. I get stuck where you put the USB into the phone and the file browser is supposed to start up, but for me the browser doesn't start up.
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Gonna be completely honest here your story and questions seem pretty shady. You need to contact Google to get into your account, you probably won't get assistance here bypassing a security feature like that.
Benn00 said:
Gonna be completely honest here your story and questions seem pretty shady. You need to contact Google to get into your account, you probably won't get assistance here bypassing a security feature like that.
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I already did I'm working with them. If you are trying to imply that I have stole this phone I did not.
Where's the receipt?
Pp.
xjumpman45 said:
Well I don't know my account details so that won't work for it. Do I do the method with the otg cable and installing an app that bypasses it. I get stuck where you put the USB into the phone and the file browser is supposed to start up, but for me the browser doesn't start up.
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Click to collapse
As I already stated, you need to contact Google support for your issue. There is no one on XDA that will help you with this issue. It is an account problem.
@xjumpman45,
Google's Factory Reset Protection is there to help protect against devices being stolen or appropriated by those who don't own the device. It is a valuable protection but it does unfortunately come with some annoyances. I personally have been locked out of my own device due to some quirks with FRP. If you legitimately own the device you should also own (or have access to) the Google account that was used to activate the device. There are various resources available online that will help you bypass the FRP in a legitimate situation, fortunately these bypasses don't often work for those with less than legitimate situations.
Unfortunately we cannot help you remember your password or unlock your Google account. You'll need to take care of that. If you are unable to remember the password for the account there is a "Need help?" link directly on the Gmail sign in page, it will walk you through the process of resetting your password.
My response covers all the bases as far as the help that XDA is able to provide. Please do not post on this issue again. I have closed both threads you created to stop further discussion.
Thank you,
Rwilco12
Hi Everyone,
could somebody help me a bit? I did a factory data reset in the recovery on my OP3. After the restart at the verify of the account, it says that my Google account isn’t the one that was synced the last time, so it doesn't let me through....I have changed the password of the account before I tried to sign in, can this be the problem? What can I do now?
OnePlus3 Factory Reset Protection
I have been reading all over the internet and XDA about the FRP problem, and stupidly, I live in a place far from the world so to speak, and a tourist offered me his phone, we made a deal, he did a factory reset in front of me, it left at the setup screen, and on the plane he went to wherever he was from. So I got home, tried to complete the setup and frozen at the google account verification screen. I don't even know this guys last name or how could I even know that this was the case now with Android? While I fully understand and support the reasons that this is implemented, I certainly didn't expect (and I am certain the previous owner didn't) I am left with a phone that I cannot use. Very frustrated, and makes me want to NEVER buy a phone from a person OR from the internet. Any advice or tips on how to recover it? Sorry if there is already one on here, but I cannot find it. Cheers.
OnePlus3 Factory Reset Protection [SOLVED]
I followed the instructions in this youtube video and SOLVED the problem, thanks to ISSAM GSM for his trick and apk!
youtube.com/watch?v=_uSezjE6yUM
Any another suggestion?
I can´t change the keyboard. My level protection it could be higher and I can´t jump google account protection.
Thanks
Hello, as I am now aware after the fact, I did a lock boot loader 'factory' reset thinking that wiped he phone, I sold it, and now I guess it needs my login to proceed. Question 1 is, is there any bypass for this? 2. Is there a safe way to temporarily give him a temp password or something? Appreciate your help
I do have 2 step verify turned on
GHII said:
Hello, as I am now aware after the fact, I did a lock boot loader 'factory' reset thinking that wiped he phone, I sold it, and now I guess it needs my login to proceed. Question 1 is, is there any bypass for this? 2. Is there a safe way to temporarily give him a temp password or something? Appreciate your help
Click to expand...
Click to collapse
If you change you password now, he will have to wait 72 hours. So you could do that and you could give it to him over the phone, give him about two seconds to enter it and then you change it on your end.
Or you could do it with your current password, but you probably used it elsewhere.
But that is risky. He could just log in via computer and change it and own your account.
Can you meet him in person?
Or he sends it back to you.
Those are the only options I know of.
GHII said:
Hello, as I am now aware after the fact, I did a lock boot loader 'factory' reset thinking that wiped he phone, I sold it, and now I guess it needs my login to proceed. Question 1 is, is there any bypass for this? 2. Is there a safe way to temporarily give him a temp password or something? Appreciate your help
---------- Post added at 07:19 PM ---------- Previous post was at 06:53 PM ----------
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TonikJDK said:
If you change you password now, he will have to wait 72 hours. So you could do that and you could give it to him over the phone, give him about two seconds to enter it and then you change it on your end.
Or you could do it with your current password, but you probably used it elsewhere.
But that is risky. He could just log in via computer and change it and own your account.
Can you meet him in person?
Or he sends it back to you.
Those are the only options I know of.
Click to expand...
Click to collapse
It's 24 hours now, instead of 72.
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Click to collapse
I've been in the same situation with previous my phone. My way around it was to enable 2-Step Authentication and give him my password and approve the login on my end immediately after that, I changed my password and didn't have to worry about him accessing anything from there.?
Sent from my Pixel XL
There is a workaround out there for marshmallow that may work on Nougat. I won't link it though, sorry. But if you search hard enough...
It's a security thing.
Rydah805 said:
I've been in the same situation with previous my phone. My way around it was to enable 2-Step Authentication and give him my password and approve the login on my end immediately after that, I changed my password and didn't have to worry about him accessing anything from there.?
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Click to collapse
Pure genius.
TonikJDK said:
Pure genius.
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My daughter tapped my screen at the end adding the question mark lol but yeah, worked great. And once I changed the password, it logs the phone out. I of course had the password change ready at a click while reading him my old password.
Sent from my Pixel XL
Cant he just log in to his google account and go to his list of devices and remove that device from his google account ? If he removed it from his google account should not someone else be able to add their google account to it ? I"am curious on this to as I will be selling my one pixel xl as I got a 128 to replace it.
On Htc devices normally you can do a RUU and it will put it back to 100% stock removing your google account, but yeah this is no Htc unfortunately it is but its not lol.
M9guy said:
Cant he just log in to his google account and go to his list of devices and remove that device from his google account ? If he removed it from his google account should not someone else be able to add their google account to it ? I"am curious on this to as I will be selling my one pixel xl as I got a 128 to replace it.
On Htc devices normally you can do a RUU and it will put it back to 100% stock removing your google account, but yeah this is no Htc unfortunately it is but its not lol.
Click to expand...
Click to collapse
None of that will work.
It's called FRP. Factory Reset Protection. It is to stop exactly what you describe if someone steals it. Can't reset it and use it. You have to manually remove the Google account before you reset it and sell it.
TonikJDK said:
None of that will work.
It's called FRP. Factory Reset Protection. It is to stop exactly what you describe if someone steals it. Can't reset it and use it. You have to manually remove the Google account before you reset it and sell it.
Click to expand...
Click to collapse
Well yeah that is a given I figured besides removing your account from the device you had to log in to google.com and remove the device id from your google account on line.
TonikJDK said:
None of that will work.
It's called FRP. Factory Reset Protection. It is to stop exactly what you describe if someone steals it. Can't reset it and use it. You have to manually remove the Google account before you reset it and sell it.
Click to expand...
Click to collapse
I believe it will work. If he logs in to his google account on his computer he can find the devices attached to his account and remove that device id from his google account then the guy that bought the phone can remove his google account from the phone and put his own google account on the phone. The guy just needs to remove the device id off of his google account on line then the purchaser can add his own google account.
There's not a single response from original poster. I would give this one a wide berth with respect to suggestions by community dogooders.
Thanks for all the suggestions! I guess no bypass exists for the latest version of Nougat, I offered to pay shipping both ways so that I can properly wipe the phone, but he doesn't trust I will send it back?..hmmm..
Under devices in my Google Account I can "Remove account access", what will this do, this almost sounds like it will solve the problem but Im not sure exactly what this means. Will it not allow that phone to access my account any more or will it un-attach my account from the phone so that He can use it? Thanks again for all your help, lots of good suggestions
Edit: Im going to try Rydah's method...2 step verify, give pword, authorize from my phone, then change password back
GHII said:
Thanks for all the suggestions! I guess no bypass exists for the latest version of Nougat, I offered to pay shipping both ways so that I can properly wipe the phone, but he doesn't trust I will send it back?..hmmm..
Under devices in my Google Account I can "Remove account access", what will this do, this almost sounds like it will solve the problem but Im not sure exactly what this means. Will it not allow that phone to access my account any more or will it un-attach my account from the phone so that He can use it? Thanks again for all your help, lots of good suggestions
Click to expand...
Click to collapse
I"am not sure what that is, but didnt you have a sec tion that listed attached devices ? I have had that option on my google account and I did physically remove a phone that I was selling. I believe it was like a year ago. If you cant find it maybe you can get support from google such as online support. Honestly I think the option to remove the device is in your account settings when logged in to your google account through a browser such as google chrome or firefox.
Next time, remove any screen lock security on the phone, reboot, then do your factory reset. This will allow anyone to setup the used phone under their credentials.
tyea said:
Next time, remove any screen lock security on the phone, reboot, then do your factory reset. This will allow anyone to setup the used phone under their credentials.
Click to expand...
Click to collapse
That alone will NOT bypass FRP. He has to remove his Google Account under Settings > Accounts before doing a factory reset. After that, I always go back and make sure I can set the phone up while skipping the Google Account login.
Mr. Orange 645 said:
That alone will NOT bypass FRP. He has to remove his Google Account under Settings > Accounts before doing a factory reset. After that, I always go back and make sure I can set the phone up while skipping the Google Account login.
Click to expand...
Click to collapse
^^^^
You would think they would implement a feature that allows you to remove the lock remotely. For example with icloud's find my iPhone you can go to iCloud.com and remove a device if you want to.
Flash-all.bat before you sell the phone and all will be well. Hopefully you do this going forward for anew new sales, lol.
Can't you just remote wipe the phone from the android device manager webpage?
Hi,
Google App has suddenly stopped opening in the non-rooted 5t. Please check the attached video. What should I do?
Thanks
Bump..........
Same issue. Checked a lot of forums.. no fix yet, just temporary work arounds. Uninstall or clearing data. But only Works for a day.
I have the same thing......
And it's working again as of this morning!
I'm having this issue and it's driving me mad, the device has FamilyLink on it so I cannot turn off device administrator because all of the Google Account dialogs are broken, can't clear data, what a mess. I'm currently 80% sure I'll need to factory reset (if I even can!)
I was thinking I could maybe get into recovery but it wants a password that I apparently don't know. I tried my google password, my PIN, switching my PIN to a password, and nothing could get me in :s
(Edit 4/13: Got into recovery by removing the screen lock entirely, wiped the phone.)
Google App not opening & news feed not showing in Bing
Hi,
So, the Google app is not working in apparently all 5t phones-
https://forum.xda-developers.com/oneplus-5t/help/google-app-t4060959/post82241813#post82241813
Tested in my friend's phone also
Since the past few days news feed in Bing app has also vanished. But it works in every other phone besides op. Why is this issue happening only in oneplus phones? I have sent the devs logs 2 times but no action has been taken. Never ever a op phone again.
Thanks
shivinxtreme said:
Same issue. Checked a lot of forums.. no fix yet, just temporary work arounds. Uninstall or clearing data. But only Works for a day.
Click to expand...
Click to collapse
krugm0f0 said:
I have the same thing......
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Click to collapse
gpg said:
I'm having this issue and it's driving me mad, the device has FamilyLink on it so I cannot turn off device administrator because all of the Google Account dialogs are broken, can't clear data, what a mess. I'm currently 80% sure I'll need to factory reset (if I even can!)
I was thinking I could maybe get into recovery but it wants a password that I apparently don't know. I tried my google password, my PIN, switching my PIN to a password, and nothing could get me in :s
(Edit 4/13: Got into recovery by removing the screen lock entirely, wiped the phone.)
Click to expand...
Click to collapse
Why is this issue happening only in oneplus phones? I have sent the devs logs 2 times but no action has been taken. Never ever a op phone again.
Can you please confirm if Bing is showing news feed in your phone or not?
https://forum.xda-developers.com/oneplus-5t/help/google-app-news-feed-bing-t4084059
A good friend of mine passed away last October and his Wife is trying to unlock his phone to see if there is any last messages or pictures she does not have. His phone is disconnected and has been off and not received an OST update since at least October 10 2019.
Here are a few idea's / things I have tried
1] Reached out to a friend that works at google and offered to provide a death certificate but was told under no circumstances would they unlock his account.
2] Tried to recover his gmail login because I have access to his secondary email account but he never used the google account to send emails so no idea what login his account is even under.
What I am looking for is any additional ideas or suggestions. I found a tool called Dr. Fone that sounds like it might be able to remove the PIN without wiping his phone. Has anyone used this app before and had luck? Are there any other ideas or workarounds I am not thinking of?
Thanks in advance
Dan
Unless the wife can remember his pin or his google account password you're likely out of luck. You might as well try the Dr. Fone software, though I've never heard of it, especially as Google will not help anyone for security reasons.
Curious
I can sometimes brake into my password in my cell by trying over a few times and causing a glitch, just try until it has an error. Also by any chance did she ever use a regular computer at her phone login or maybe send someone an email so you can at least get the address? If you can find the address it is usually pretty easy to get a password so if she had written it or sent an email or anything that is a great start.
You would have more luck with the Google in reality...starting here: https://support.google.com/accounts/troubleshooter/6357590?hl=en#ts=6357650