rear camera issues - One (M9) Q&A, Help & Troubleshooting

The glass smashed on the rear camera. I have ordered from eBay a replacement cover however after fitting I am experiencing focusing issues. It won't focus on distant objects. Any advice, what action do I need to take next to repair and any ideas on cost

Did you put the lens in the right way around? Is there any dust or marks on or in the lens?.
Sent from my HTC One M9 using Tapatalk

I think it's gone the right way round, shiniest side facing out. No marks on lens and used compressed air prior to fitting to clean it all up. Prior to lens being put on same camera issues but was told lens would sort that out. Any ideas?

The only thing left if not the lens is a borked camera. But, that said, there is always a chance the lens isnt quite right. Surely htc have to tune the camera and lens to get them focused.. There's no possible mass manufacturing method for perfectly grinding glass..
Sent from my HTC One M9 using Tapatalk

Related

Problem with camera lens cover

Whenever I take photos with my desire, they come out a little blurry. Yesterday I tired it without the back case of the phone on and its much sharper! No matter how much I clean the lens cover it always appears smudged!
Does anyone find the same, and is there any way round/to clean it?
Sent from my HTC Desire using Tapatalk
Yes the lens cover is crap, see this thread:
http://forum.xda-developers.com/showthread.php?t=744961

[FIXED] Camera lens blurred

Hi guys, just noticed that my DZ camera lens is "blurred" out bad (I don't use my phone's cam regularly). It looks like scratches, see photos, but its more like coating wear off. I've seen disassembly photos, and it seems that the lens is glued to the back housing, which costs $89.99! Any suggestions to solve this problem? Thanks!
Are you able to get a replacement from your carrier for free?
Sent from my HTC Vision using XDA App
Um, carrier, no, but warranty is still available, but I read in the warranty statement that scratches or cracks on lens are not covered.
Sent from my HTC Vision using XDA App
Try ti check ebay and see what u can find. If not and all fails, get some plastic x ploish. And rub it on there. I used that stuff for my headlights, ipod and some other clear plastic stuff. It always worked out great.
The stuff is called plastic x its about $5 from walmart
Sent from my T-Mobile G2 using XDA App
Thanks for the tip. EBay doesn't seem to have the back housing, however I found one at HTCrepairparts.com for $89.90. I'll try to visit the service center, and hopefully get it fixed, with the right words (got my touch fixed that way ). If all else fails, i'll try looking for that polish. Thanks!
Sent from my HTC Vision using XDA App
Just got back my Desire Z from servicing, and its beautiful, they totally changed the back lens, which included the back housing! Awesome, no more smudges now!
toothpaste
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
what kind of tooth paste and how does this work?
reeshmd23 said:
what kind of tooth paste and how does this work?
Click to expand...
Click to collapse
Is this a joke, toothpaste? Come on guys. Should have gone with Squaretrade.
Tooth paste has mild abrasive in it. This isn't a joke and really does work.
Sent from my Mikes HTC G2 with Google using xda premium
Not a joke bro, it does work. Works on headlight lenses as well!
Sent from my HTC Vision using XDA App
hey guys i am going to buy new replacement back for only $14 problem is you have to spend at least $50 because its for wholesalers i just need one anyone want to buy some off me through ebay or paypal so im not stuck with the extras because of the 50 dollar limit. heres the link http://www.mengtor.com/product_show.php?category=668&pid=3365
Hi reeshmd,
I'm very interested in getting a new back cover.
However, i have three questions:
1. Is it original one? Because the price seems too low, and this part must fit perfectly!
2. To change it, we need to void warranty, or not? One screw is covered with a "VOID" sticker.
3. There seems to be 2 different versions of the cover (A & B), how do you know which one to get?
Thanks.
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About the scratches itself (i have exactly the same thing as first post pictures show), it looks to me more like some coverage is gone, which probably filtered UVA&B and/or IR light. I say that because not only my pictures are blured now, but also they always look completely over exposed.
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Could anyone send a very clear zoomed picture of the camera glass in perfect shape? The same pics as the ones of the first post, but of a new DZ or G2.
Thanks
allanl-o said:
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
Click to expand...
Click to collapse
That is working BIG THX man
My camera lens had similar problems too. I tried toothpaste and now my pictures are brilliant! Thank you for the tip
One question though, is the plastic cover coated therefore there was scratches or was the "scratches" just dirt? I'm wondering if rubbing with toothpaste would rub-off the coating (if there was one to begin with)
geot10 said:
My camera lens had similar problems too. I tried toothpaste and now my pictures are brilliant! Thank you for the tip
One question though, is the plastic cover coated therefore there was scratches or was the "scratches" just dirt? I'm wondering if rubbing with toothpaste would rub-off the coating (if there was one to begin with)
Click to expand...
Click to collapse
There is a coating, and it would have reduced flare/glares, however if it was so grimmy to begin with, the coating was going to go one way or another. But least without it the contracts is quite a bit higher than default.
I used Plastic Booster (a cleaner for plastic food containers) to clean the plastic cover on my old Shadow camera before and it made quite a difference. I think mine was due to just sweat/dirt that discolored the plastic and made everything blurry.
allanl-o said:
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
Click to expand...
Click to collapse
Thanks a lot for the toothpaste idea dude. it worked like a charm!!!
Any more tips on what to do with it?
Mine camera thingy is getting scratchy too.
Can I just remove it?
or either, how to polish it
Thanks for the toothpaste trick. Worked brilliantly. Already fixed two different Desire Z phone lenses with it.
Sent with XDA Premium from my HTC Desire Z loaded with Jelly Bean (Andromadus/CM10 test build)

Keyboard vibration & camera lens glass

Evening guys.
I just wanted to know if anyone else has this problem. The vibration on the stock keyboard on my hox is very strong, I suppose it feels like the whole phone is rattling, volume rocker etc. I've used my friends HTC one x, and his seems 'firm' and not as powerful - basically how it should be.
Also the piece of glass that is meant to protrude the camera lens moves. I put my thumb over it earlier and applied the tiniest bit of pressure and the glassed moved in but then came back out. I also noticed that the actual camera lens isn't centered its more offset to the right hand side.
Are these normal, only had the phone for 3 months.
Thank you in advance.
Cheers
Sent from my HTC One X using xda premium
For me, I'd consider that faulty. My OneX camera glass is attached firmly. Return to seller.
Sent from my Nexus 7 using xda app-developers app
The vibration I guess is having problems but the glass lens "problem" you mentioned is normal ... Everyone has it ...
chaun1308 said:
The vibration I guess is having problems but the glass lens "problem" you mentioned is normal ... Everyone has it ...
Click to expand...
Click to collapse
Returned the device and have had it swapped. They said that the camera is loose as it was also miss aligned. The glass on the camera is meant to protrude the back of the camera lip a little - not be pushed back into the device...

[Q] How severe is the One X lens cover scartch issue?

Hi all,
I own a HTC one X, i got it couple of months back. I recently noticed that my camera lens cover is pretty much scratched up, specially at the bottom where the whole phone's upper parts resides when laid flat. I tried taking pictures but see not much difference.
I just want to know how bad this issue is? How many of the HOX users here have this issue?
Should i be worried about the picture quality? Is there anyway i can figure out whether the scratches are affecting my pictures?
I Love my phone and seeing the scratches made me worried and i right away ordered a SPG Crumena leather pouch to avoid more scratches from coming in future. I now want to assess how will the scratches affect my pictures, can someone help me figure that out please.
Well I've read around on xda, that scratching the camera lens causes a deterioration in picture quality. Best way to confirm or check is to compare photos taken with your scratched up lens now vs an old picture taken with your new Htc One X i.e non-scratched lens.
Restoring lens
gnirujan said:
Hi all,
I own a HTC one X, i got it couple of months back. I recently noticed that my camera lens cover is pretty much scratched up, specially at the bottom where the whole phone's upper parts resides when laid flat. I tried taking pictures but see not much difference.
I just want to know how bad this issue is? How many of the HOX users here have this issue?
Should i be worried about the picture quality? Is there anyway i can figure out whether the scratches are affecting my pictures?
I Love my phone and seeing the scratches made me worried and i right away ordered a SPG Crumena leather pouch to avoid more scratches from coming in future. I now want to assess how will the scratches affect my pictures, can someone help me figure that out please.
Click to expand...
Click to collapse
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.

[Q] Front camera dust issue

The images from my front facing camera have gotten more and more washed out over the past few months. Apparently there is a small bulge in the aluminum right below the camera (where is connects to the black glass). The bulge is so slight that i can't even slip a piece of paper into it, but apparently it is enough to allow the occasional piece of dust in, so now the lens is coated with some debris (washing out the pictures).
I've tried canned air to no avail. I'm wondering if it makes sense to try and pry the bulge bigger to provide a better opportunity to clean the lens. I definitely don't want to take the whole screen off just for the front camera lens, but if there were a less involved disassembly to get the upper grill off or something, I'd be willing to try that.
Anyone have any suggestions?
chuck-fu said:
The images from my front facing camera have gotten more and more washed out over the past few months. Apparently there is a small bulge in the aluminum right below the camera (where is connects to the black glass). The bulge is so slight that i can't even slip a piece of paper into it, but apparently it is enough to allow the occasional piece of dust in, so now the lens is coated with some debris (washing out the pictures).
I've tried canned air to no avail. I'm wondering if it makes sense to try and pry the bulge bigger to provide a better opportunity to clean the lens. I definitely don't want to take the whole screen off just for the front camera lens, but if there were a less involved disassembly to get the upper grill off or something, I'd be willing to try that.
Anyone have any suggestions?
Click to expand...
Click to collapse
Try to contact either HTC for a free repair (telling them your front camera is not working) or try to do the same thing with Verizon for them to get you a Like-New replacement (it is very easy to get them to do that, they ship one out for almost any problem). You are for sure within the 1 year standard warranty that comes with every phone since this phone only came out on August 28, 2013.

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