HTC One M8 Audio Issue - One (M8) Q&A, Help & Troubleshooting

My M8 which is on Insert Coin 7.1.9 has been experiencing Audio issues. So when I start up the phone I can use the internal speakers no problem, but when I insert my headphones ( yes my headphones work and I can use them normally) and then remove them, my phone still thinks that they are inserted and won't release sound from the internal speakers. I can put my headphones back in and use them normally but my external speakers won't work until I reset my phone. This is a software issue, and has nothing to do with which headphones I use or my audio jack. I'm looking to avoid a full reset if possible, and judging by other forums other people have had similar problems with the M8.

My need to update firmware. What does it say for hboot, radio number, and OS number on the hboot screen?

Related

Music Playback issues

Hi guys, long time since i post here (since the HTC Diamond)
Anyway, my question goes to those who use the default music player.
I have been experiencing some weird problems.
Sometimes when i start playing music it will start skipping the track ahead by itself and jumping to the next track.
I couldnt identify the problem.
Other day i installed "3" player to see if it would do the same, and it did.
Worse than that, if i fired up the default player, even tho the 3 player was off it would start itself and play musics too at the same time.
My Desire is standard, no modifications.
Anyone here had any problem like this ?
I have had no such problems with the HTC music player, i use it all the time with the AUX port in my car,
are you sure you are not touching the screen by mistake? because i noticed when you lock the device, you can still change tracks without unlocking, double edged thingy, its useful when ur in a car, but not so much if its in ur pocket
I would suggest you to remove your memory card, format it with cardreader (NOT FAST) and then put it back to Desire and again format it from your phone and try again.
NOTE: YOU'LL LOSE EVERYTING ON YOUR MEMORY CARD.
I have 16GB which I use with my Desire and I have not seen the problem you talk about here. And yes, I listed to lot of music.
Ok, thanks for the feedback guys.
But here is what i found out so far.
Tested lots of options with Wifi/GPS/Data on/off and it doesnt seem to be coming from there.
Now the tricky part is with the headphone.
Sometimes when i insert the headphone Sennheiser CX line the phone shows the HEADSET icon on the tray and it is when the glitch with the music playback starts.
Sometimes i insert the headphone and it detects correctly but after a few mins the headphone icon turns into a headset icon and the problem with the musics skipping restart.
I checked the 3.5mm jack and it is not loose, and i insert it well each time.
I have tried to kill all open apps before doing the test run and the same result appears randomly.
I could not trim down the problem yet but i will let you know.
PS.
I will try the format thing after a few more tests.
Thanks again..
Photo added:
As you see its a headphone and it is recognized as headset....odd.
Caught the issue on video.
http://www.youtube.com/watch?v=yWXNFxD4uyA
Maybe a 3.5mm jack problem ?
Need more testing...
I cannot reproduce the problem every time....arghhh
I have exactly the same problem albeit with Google listen and the stock music player. Its definitely the 3.5mm socket. I can reproduce the problem each time with the male to male lead I have for the car. I'd really value a solution!!
Please, can someone else confirm if you have problem with the 3.5mm jack ?
Hey just tested with stock earphones (should give same results to everyone by not using my "own" so to speak)
No problem what so ever over here.
BTW, I've used my own in-ear earlier and never noticed anything of what you are describing back then as well.
Maybe you should start a poll?
I use a Bluetooth headset at work because I do not want to damage the phone in my pocket so the phone is on my tool box and "3" Cubed music app will start up when default music player is playing?
thanks for the feedback guys, i hope to hear from more ppl because if this is specific to a few devices i might return mine and request a new one.
I have the same problem with "3" starting automatically too.
But i thought it was related to the 3.5mm jack.
Hey, I have the same problem, my girlfriend with the same phone, also has this problem. I have tried a few other music apps, and they all seem to have issues, including the fact the HTC music player starts playing music by itself on top of it.
I will try and format the sd card twice and report back
Okay, when I use the HTC Headset, I cant skip/change tracks with the headset buttons, also no Pause/Play ... pressing Play results in skipping to the next track ... today it even called suddenly one of my contacts :\
When I use normal earphones I've got absolutely NO problems
I believe the problem doesnt come from the musci application but from the headphone/headset connected to the 3.5mm jack.
For me, if any headphone is inserted and it is recognized as headset, the music applications will go bananas.
I will wait a few more replies and a few days before go to the stor and complain about the issue.
Its definitely something to do with the 3.5mm jack, as i've been playing music for a while on the loudspeaker as a test and it works perfectly...
Is there really noone else having issues with this?
I've had similar results occasionally, all when the headset jack gets jostled. I'm pretty sure it just has bad contacts sometimes. Sucks, but I don't consider it phone-return-worthy.
I have had exactly the same issue as you recorded and described.. after that I pulled out the headset and tried to put it back in, but the phone didn't even recognized the headset at all! I had to turn the phone off and on to get the headset recognized again.. But the issue with the music player going berserk was exactly the same with jumping from number to number, so you're not alone..
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
No problem with the 3.5mm jack here, but I've seen users at other forums complaining of this.
Problems with third party players seem widespread. A few times I've had Tunewiki start playing when pressing play on the stock player.
BINGO !!!
So, here is the link to this other thread.
http://forum.xda-developers.com/showthread.php?t=667240
I think this is the problem.
I have no idea what TRS is, but i am almost sure this is what is causing the issues with 3rd party headphones.
Can someone else check there and confirm that this could be the cause for the weird issue when the player go bananas and it identifies the headphone as a headset ?
I occasionally have these issues on the included stock HTC headset. It's true that TRS headphones may have inconsistent effectiveness in a TRRS jack, but it's not necessarily the sole cause of issues, at least.

[Q] Back speaker broken

Sadly, after root and upgrade my desire with Leedroid and new radio its back speaker broke.
My last chance is here. (Or un-root, Orange ROM and Service )
All follow was wafter root and upgrade:
I was listening radio with the headphones (original ones) I unplug and when I tried to listen anything the back speaker don't work. No music, ringtone, initial bootsound (after restart), nothing
I have found hardware failures of speakers and jack connectors but in differents model, not in Desire.
Main points:
- I have set all volumes to max, min, mute... with no results.
- It isn't in headphone mode, I think, because there are no icon indicating it.
- It's possible make and receive calls, front speaker and mic works fine.
- If I plug and unplug headphones the icon goes on and then off. Plugged they works.
Is a hardware failure? Could be caused by Coocked ROM or it is just bad luck?
could a reflash the ROM help somehow?
I could unroot and flash original Orange ROM to try service guaranty, what do you think?
Thank you
WOW Now work, why? how?
Suddenly it starts to work, the back speaker sound is back
I put sound up and down on Settings and using AudioManager and. First with click and finally with full sound it started to work.
Maybe it could be the soft shocks, or maybe not, because I am trying everything (including shocks) and the speaker doesn't fail.
Any ideas?

HTC One X unable to switch from earbuds to speakers, please help!

Hello,
When I boot my phone without my earbuds plugged in, the speakers of my phone are working fine. But I don't hear sound from my earbuds when they are plugged in.
When I boot my phone with my earbuds plugged in, my eadbuds are working fine. But when i take them out, my speakers aren't working. (both the speaker on the back and the speaker for calls)
I've searched google and this forum for solutions and both didnt work.
(I checked if my volumes were muted. but they were not.)
I'm using this rom: http://forum.xda-developers.com/showthread.php?t=1786696
Things I've tried:
- Wipe Dalvik cache and cache and update to the latest version.(08-11-12) Problem still exists
- Complete wipe of my data/cache/dalvik cache. flashed boot.img and installed rom again. Problem still exists.
- Different kinds of headsets. ALL of them give the same problem.
- Different kinds of apps for playing audio. All give the same problem. (Even the phone app)
Anyone got any ideas? I'm new to this so please be noob friendly.
Thanks
Forgot to mention: I use Hboot 0.43
Something is probably screwed up in system and I don't see it wiped from your list. Try factory resetting from cwm recovery AND format /system in cwm mounts and storage. Then flash cm10 nightly. Since none of the above will wipe boot partition, you may choose to not flashing boot. Img. However I would from your pc using
Fastboot flash boot boot.img
Fastboot erase cache
Then reboot.
Sent from a gadget on my balcony.
Thanks for your reply, unfortunately this did not work. The same problem still persists. Could it be that my hboot version is causing the problem?
I'm using Hboot 0.43
Matty2311 said:
Thanks for your reply, unfortunately this did not work. The same problem still persists. Could it be that my hboot version is causing the problem?
I'm using Hboot 0.43
Click to expand...
Click to collapse
Don't think so. But... Check your PM in 5
Did you try it with a different ROM to see if you have the same problem?
I tried installing another rom. (http://forum.xda-developers.com/showthread.php?t=1784185)
This has not changed anyting. I also found out that when someone calls me (When I have booted with eadbuds plugged in) I can hear the other person speaking through my earbuds. But when I put the call on speaker (Earbuds still plugged in) the sound does go over the speakers. But when I unplug my earbuds and try calling over the ear speaker I hear nothing.
I also forgot to mention that this problem occured randomly. I did not make any changes to my phone, or installed any new software/apps before it happened. From what I can remember I was listening to some music over my earbuds, and when I got called i plugged out my earbuds and tried to answer the call. From that moment the problem exists.
Also, when my earbuds are not plugged in (and i booted with them plugged in) and i plug them in, my music starts playing. When i dont have them plugged in, start playing music and plug them in my music stops playing. And when i'm listening to music over my earbuds and take them out my music won't stop playing like it's supposed to but it keeps on playing (even though i dont hear any sound from my speakers)
Try an ics rom please. Not a jb.
Tried installing an ICS rom. (http://forum.xda-developers.com/showthread.php?t=1601408) This unfortunately didn't fix it.
Matty2311 said:
Tried installing an ICS rom. (http://forum.xda-developers.com/showthread.php?t=1601408) This unfortunately didn't fix it.
Click to expand...
Click to collapse
Try reversing what caused the issue?
Long shot but could work.
So by the sounds of it this would be.
Play music through speaker,
Call yourself.
Plug the headphones in and answer.
Then restart the phone or whatever and let us know?
Hope this works
Wilks3y said:
Try reversing what caused the issue?
Long shot but could work.
So by the sounds of it this would be.
Play music through speaker,
Call yourself.
Plug the headphones in and answer.
Then restart the phone or whatever and let us know?
Hope this works
Click to expand...
Click to collapse
Too bad didn't work. Also tried playing music through headphones,
call self
Plug out headphones and answer.
No sound :\
Okay it just got even weirder.. I found out that when i plug in my earbuds halfway, the phone opens the google thing where you can speak what you want to search.. When i plug them in normally it does'nt. And now when i dont listen to music over my earbuds and i change the phone volume, I hear the preview beep over both the speaker and my earbuds. I Really dont get what got into my phone
Bump, Still didnt fix it. When i boot with earphones plugged in, and take them out all sounds work, but music and phone calls only give sound over earphones. So this means nothing is physically broken. You guys got any more ideas? Installed Hboot 1.39 and Blade V4.0 rom. Didnt change anything
Bump
So I had something similar with my previous phone, Palm Pre; plugging in headphones caused intermittent speaker/headphone issues that was very inconsistent as well as triggering apps when half-in/out. In my case it was a physical issue, the jack had some pocket lint in it. I removed the fluff from a Q-tip, dipped the naked tip into isopropyl alcohol and cleaned out the jack. Other Pre users also mentioned that one of the contacts on the side-wall of inner part of the jack is "button like" in that it is pressed when the headphone pin enters the jack. When fluff builds up, the pin can force crap behind the contact and prevent it from being pressed properly.
Swabbing out the jack helped once or twice, but ultimately I gave up on using the headphones. Now that I'm jaded about it, I really wish the One X had a cover.
Thanks for the reply, but I dont think it's a physical issue, Since my ringtone still plays when i'm getting called (after booting with earbuds plugged in) and i can still call over the back speaker. Just not the front speaker. The issue is only there with media/music and calls. But how is it a software issue if updating my radio, changing my rom, and updating my hboot wont work
Bump
Bump, Anyone got any ideas? this is really annoying, having to reboot my phone every time i want to listen to some music and every time i want to make a phone call :\
Bump

[Q] Problem with HTC m8 and headset mic?

Hello, I have a problem with my HTC One m8 and headsets with a mic. This just began happening yesterday, I would listen to music on Google Play Music, when suddenly my music would stop and my phone would ask me to unlock my device. It then proceeded to try to do a voice search without me starting it, and tried calling someone in my contacts, but would immediately hang up and I'd hear a brief moment of static. At the very least can someone help me determine if this is my phone overreacting to the microphone, or if it's the headset all together?
The specs if anyone needs to know:
Phone: HTC One m8, had it for a few months
Headset: Pear sport
Phone is unrooted on android 4.4.2, sense 6.0
Do you still have the packed-in HTC headset? If so try that.
It seems either the button on your headset is malfunctioning; or your phone is. If its the phone, itcould be software or hardware (such as a damaged headphone jack).
redpoint73 said:
Do you still have the packed-in HTC headset? If so try that.
It seems either the button on your headset is malfunctioning; or your phone is. If its the phone, itcould be software or hardware (such as a damaged headphone jack).
Click to expand...
Click to collapse
I will give this a try the next time I have that headset in front of me, thanks.

[Q] Bad radio - can't track down the answer

Hi everyone, hope someone can point me in the right direction. Flashed OmniROM on an HTC desire (bravo) and it's working great. Only problem is when making a call, no sound comes out of the earpiece. If I put it on speaker phone it's fine, and apparently when it's not on speakerphone the mic works fine, people can hear me on the other end, but I can't hear a thing. Suspect the radio is the problem here so need advice on which radio to use (especially for internet use too) and how to install it. I have Ext4 bootloader installed too. This is my interim phone after my Samsung Galaxy S2 died completely (will not power up since it died during normal operation), which looks like it would need a JTAG burn to fix, right after I successfully replace the USB board. Anyway, any help appreciated. Thank you.
Can it not be that the earpiece is simply broken?
Does it work for instance over Wi-Fi calling e.g.Skype? Can you get any sound to come out of it?
Was it working before you flashed the ROM? If you backup and flash different ROM or better yet back to stock, does it work?
Just want to do logic tests before concluding it's a radio issue, which I'm not sure it is.
So confirm above before playing about with radios as they carry a but more risk. To flash radios, you need to be S-OFF, and use fastboot commands. Check the md5 sum of the radio.img before flashing because a bad radio flash= proper brick.
There is no recommended radio, though latest one should generally be better. Depends on individual signal quality so different people get different results
Good point. Got around to thinking the same myself. Found a replacement speaker on ebay (local seller) which I ordered (it's cheap). Meanwhile searching the market for a speaker tester.
Desire adr6300 running cooldroid
old thread, but I have a similar but slightly different issue and it doesn't appear to be the radio
Cant hear anyone on call, they can hear me
Works on earphone - can hear caller no probs, they can hear me ok
If i switch to speakerphone during the seemingly silent call, as soon as some noise (voice or otherwise) is picked up from other end, then the speakers start screeching - quickly getting to max volume. Goes silent again if speakerphone option switched off.
Hadn't flashed anything when it started to my knowledge, but had been installing various things. Nothing significant to my recall.
Tried re flashing cooldroid after clearing caches - same
tried installing mildwild - same
reflashed radio (it is the latest and been on ages) - same
Cleared everything except sd data but including ext partition and reflashed coildroid - same.
Oh - audio tracks play fine :/
Help.
Slight update on this.
After trying different roms and reflashing the later radio:
Flashed an older radio on it that i had on it before - same.
Radio_32.56.00.32U_5.17.05.23
Radio_32.56.00.32U_5.17.05.08
Seems like mic (others hear me) ok when used normal, but I cant hear them
but some sort of feedback squeal when i put it on speaker voice does come through quietly along with the screeching (no its not the missus), the screeching only starts as soon as some noise is picked up through sending phone
When earphones connected (hence mic and speaker on phone disconnected) - all fine.
So possibly some sort of short in the ear speaker unless someone who knows the hardware better than me can suggest something else
(Do these have noise cancelling mic which is disabled when earphones are connected? - must look that up when I have some time again)
Update
it does seem to be simply a failed ear speaker
Update
Got around to replacing the ear speaker (less than £2 delivered from ebay)
SORTED
dead easy job - 10 minutes to replace and all ok now.
No sound through ear speaker now sorted
This is for ear phone - but shows how easy it is
Speaker is just under the top board - no cable just prongs and stickied in place.
http://morganbye.net/blog/2012/08/htc-desire-headphone-jack-fix/

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