Related
SYMPTOM: can't see any mobile networks
BACKGROUND: I've been using htc one x for a month now. Initially on three, but their signal was unusable at home, so sim-unlocked and switched a couple of weeks ago to giffgaff ( a virtual network on top of the UK o2 network).
All has been fine, until today. I sent a few texts & calls in the morning, and mobile data was working. Since then, I can't see any mobile network.
wifi is fine.
Search Networks pops up "Error while searching for networks" and finds none.
No software changes of any sort since last successful call. No changes at all today, at least until I tried to diagnose the problem.
Running stock rom, with the WW update of a couple of weeks ago (1.28.771.9.CL56522 release-keys) -- neither S-OFF nor unlocked bootloader.
Nothing obvious to me in the normal or radio logcat logs.
The only thing I did after the last successful call was to run sensorly to try and map a trip. I've used this before without any problems. It got no connection but I thought nothing of that. I've since uninstalled it just in case it could somehow be interfering with the radio.
THINGS I'VE TRIED:
No, the airplane mode isn't on, and mobile is. I've toggled airplane from settings and power switch, many times
recreated the APN
checked other phones - yes there are a number of networks visible
tried the original o2 sim - same problem
safe mode
cold boot
reboot, reboot, reboot
obviously I haven't pulled the battery...
turned off wifi, in case it was somehow interfering
HTC diagnostic tool
factory reset
confirmed imei is not blocked
Any ideas? Bearing in mind that I'm looking for something which can happen spontaneously.
Interestingly, while writing this I've just noticed that Baseband version shows as Unknown. That worries me - is it possible that my radio partition has spontaneously corrupted itself?
I did speak to 02 support - they said to take it into a shop for warranty repair. I don't want to try a custom ROM just yet -- not when I might have to use the warranty. But is there any way to force it to reinstall the stock rom (preferably not involving windows)?
I have the same problem as well and flashing custom roms did not solve it for me. But for me even the IMEI number is shown as UNKNOWN...I haven't done anything special to get this issue, one day when I woke up the phone could not connect to any network.
I have tried a lot of different methods but with no success. I don't think we can do anything about the baseband without S-OFF.
If a hard reset fails, then it's time to think about returning the unit. Either get a refund or get it replaced.
This may be irrelevant; but I've had this happen to me on my GNexus. I solved it by going back to stock and it just fixed itself overnight.....
my HTC One X did the same after about 2 weeks. Gave it back to supplier, waiting my replacement.
Even tested with a different SIM card, did a hard reset. Problem stayed the same.
Im curious did any of you find a resolution to this? it happened to me a while ago but yet to fing a solution. HTC refuse to fix under warranty because it is unlocked.. i am currently waiting for the next official update to see if that fixes anything but the way things are looking that could be a while..
Hi
stout0_0 said:
Im curious did any of you find a resolution to this? it happened to me a while ago but yet to fing a solution. HTC refuse to fix under warranty because it is unlocked.. i am currently waiting for the next official update to see if that fixes anything but the way things are looking that could be a while..
Click to expand...
Click to collapse
It sounds like a fault, probably the radio chip has just stopped working, no software is going to repair that. If it was a software problem, there would be hundreds or thousands of people all having the same issue.
Regards
Phil
Hi guys,
I am experiencing a bug on my Swift where the phone reboots itself during almost all calls after a minute or so. When the phone comes back on, there is no record of the call in the call log! The phone does not reboot during any other activities. Phone details below:
Wileyfox Swift
Cyanogen OS 12.1.1-YOG7DAS2FI
Kernel version 3.10.49
Build Number LMY48Y
I have checked for another similar thread without any luck. Thanks!
I have a similar,though not identical issue. Phone keeps rebooting,seemingly at random,every other day or so. During a call, listening to spotify,idle on the desk...i have an untampered with original Os on the phone.
Cheers,
Me too.
Hi, I just registered to say I'm having the same problem. If you check the Amazon UK reviews too there are several people with this rebooting problem.
So far I have:
- uninstalled all additional apps I installed
- tried it with wifi and data off
- tried the other SIM slot
- done a factory reset
and it still reboots during calls. After the factory reset things appeared to work better in general (alarms now worked properly, and there were more options available, eg in the power button menu), but it rebooted 5 seconds into a phone call, which is a record. It's usually a few minutes into it.
The factory reset didn't actually delete my data (photos, files, etc), so I am going to do a reinstall via Fastboot now; firstly because I'll have to do that I guess if I want to send it back, and secondly to see if it finally fixes it.
I personally think the update process has screwed something up. It did an update as soon as it was powered on for the first time (it to 12.1), then a couple of weeks ago did another update to 12.1.1. It was rebooting before 12.1.1, so it is either 12.1 or earlier where the problem exists.
If it still reboots after a Fastboot reinstall then it's getting send back, and I probably won't ask for another. It's a nice phone, and a nice idea but I can't have a phone that reboots during >50% of calls. That's useless.
Pretty sure you can discount the update process too! I have also had this issue on cyanogenmod nightlies, I honestly thought I had inadvertently pushed the power button..but, NO
*edit* CM13 nightlies
That's strange as I have had no such problem with mine (bought in October) and mine is rooted with the unofficial builds of CM13... Maybe it is a manufacturing error and only on some devices...
Have you tried contacting Wileyfox?
I have not experienced this yet on the Swift when making or taking calls on it.
i'm on the latest cm13 nightly for crackling. each and every time the phone is called, whichever sim, the phone reboots. what a waste...
I have the same issue of spontaneous reboots, mostly during calls but also at other times. Spoke to Wileyfox who weren't very helpful. Has anyone found a solution for this?
Hi, I'm having the very same issue (appears a few are on other forums). Has anyone found a solution? I'm about to factory reset if it continues
Update
Hi guys, so i returned my phone for repair, and they gave me a new phone. Must have been a hardware fault I assume
enzoparker said:
Hi guys, so i returned my phone for repair, and they gave me a new phone. Must have been a hardware fault I assume
Click to expand...
Click to collapse
Hi thanks for the update, I've just factory reset, if problem persists I'll try to get a replacement too! Was it quite a quick replacement process?
R
I'm in South Africa and have the same problem. Whenever sound is involved, I get random reboots. Calls, and music/audio books.
Not with videos though.
It doesn't reset any other time except when I've been listening to music, or on a call.
Been doing this from the beginning.
I thought it was Google Play Music, so downloaded different player.. That made it much less frequent, but then it started affecting my calls as well.
Not happy.
Hi, UK user here. I got this phone less than a week ago and have already had this issue a few times. Two spontaneous reboots on resuming from sleep, being connected to a large WiFi network was the only change from normal use here; then twice regarding calls, once when answering then immediately after reboot it rebooted again while the missed call notification was present, although still on the aforementioned large WiFi network. Unmodified, unrooted, Cyanogen OS 6.0.1 with two sims in use.
Same issue on my a1g2.
It reboots on wf swift Roms. It stucks in call screen on a1g2 stock rom. Strange...
i am having same issue, i make any call and mobile Soft Reboots itself.
So, much annoying cannot make a single call on this WileyFox Swift mobile phone.
Making calls is the main basic purpose of every mobile, but this phone just does not let me make a single call.
.Had this issue on Cyanogen OS 5.1. Now updated to Cynogen OS 6.0.1 having same issue. I have done phone setting HARD RESET and Clean Wipe 2-3 times. Still no solution.
DevilMind007 said:
i am having same issue, i make any call and mobile Soft Reboots itself.
So, much annoying cannot make a single call on this WileyFox Swift mobile phone.
Making calls is the main basic purpose of every mobile, but this phone just does not let me make a single call.
.Had this issue on Cyanogen OS 5.1. Now updated to Cynogen OS 6.0.1 having same issue. I have done phone setting HARD RESET and Clean Wipe 2-3 times. Still no solution.
Click to expand...
Click to collapse
Maybe it's the Dialer in Cyanogen OS, i installed the Google Dialer and made it default Dialer on my Swift, i don't have any problems with reboots during calls and i make long phonecalls. You don't need root access for this.
Although Wileyfox accept that there is a grounds for returns, I believe it is a software bug in Cyanogen OS 13. This fits in with using another dialler. You could also downgrade, or switch to Cyanogenmod.
Also, I only have found the issue when receiving calls, rather than making them, although I don't use a lot of minutes.
Sent bug reports to Wileyfox.. They're saying that what they see is a battery-pull reboot..
I tell them it's happening while I'm using the phone (music or calls)..
They say they can't see what the issue is.
Cos I'm in South Africa, sending the phone overseas is pointless.
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
phil-w said:
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
Click to expand...
Click to collapse
Well I've given up !!!
A second Swift was supplied with the help of a Amazon Rep.
We even got a £25 Amazon gift card from Wileyfox direct for all the trouble !
Set phone up on wifi, added all apps required by my wife. Put Vodafone SIM in and ...... Shutting down message.
Restarted phone and it did it a few more times. Ordered a replacement 4G SIM in case there was a problem with the 3G SIM we had. Activated new SIM and fitted it, worked for ten minutes then rebooted itself.
SIM is fine in any other phones I've tried.
Just about to return phone to Amazon, checked and my original swift is still sat with the engineer (since 16th June !!) according to the repair company website.
I feel sorry for anyone wanting their phones repairing after what I've been through.
---------- Post added at 07:07 PM ---------- Previous post was at 07:05 PM ----------
phil-w said:
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
Click to expand...
Click to collapse
Well I've given up !!!
A second Swift was supplied with the help of a Amazon Rep.
We even got a £25 Amazon gift card from Wileyfox direct for all the trouble !
Set phone up on wifi, added all apps required by my wife. Put Vodafone SIM in and ...... Shutting down message.
Restarted phone and it did it a few more times. Ordered a replacement 4G SIM in case there was a problem with the 3G SIM we had. Activated new SIM and fitted it, worked for ten minutes then rebooted itself.
SIM is fine in any other phones I've tried.
Just about to return phone to Amazon, checked and my original swift is still sat with the engineer (since 16th June !!) according to the repair company website.
I feel sorry for anyone wanting their phones repairing after what I've been through.
Hi folks
I dont have my Max yet, but wanted to ask for bootloader unlock because i was reading that it could take a while....so i already began.
I was on the Miui.com page to get unlocked.
I signed up and in
Stated my name and phone number, placed a reason and clicked on apply
I got the info that the message has been sent.
Notting happens on my phone.....? (which isnt the MAX yet)
Is this what they say regarding to have to wait so long ? For that sms message ??? Or did i do something wrong, or because it isnt my max yet ???
Hope you can clear this for me
PassieWater said:
Hi folks
I dont have my Max yet, but wanted to ask for bootloader unlock because i was reading that it could take a while....so i already began.
I was on the Miui.com page to get unlocked.
I signed up and in
Stated my name and phone number, placed a reason and clicked on apply
I got the info that the message has been sent.
Notting happens on my phone.....? (which isnt the MAX yet)
Is this what they say regarding to have to wait so long ? For that sms message ??? Or did i do something wrong, or because it isnt my max yet ???
Hope you can clear this for me
Click to expand...
Click to collapse
It should take less than 5 minutes did you enter your country code in front of your number?
Doesn't matter what the phone is. I did the same thing, applied for unlocking permissions a week before I got my Mi Max, received permission granted text 5 days after (Mi Max still on the way). Must be something with the phone service not receiving texts from China...?!
It is not because they did not get your request for unlocking bootloader, it is because they are reviewing your request. Don't you read the t&c? ??
Did you get yours? Current wait time seems to be three days. I applied at some point on Monday, and got my code early Thursday morning
PassieWater said:
Hi folks
I dont have my Max yet, but wanted to ask for bootloader unlock because i was reading that it could take a while....so i already began.
I was on the Miui.com page to get unlocked.
I signed up and in
Stated my name and phone number, placed a reason and clicked on apply
I got the info that the message has been sent.
Notting happens on my phone.....? (which isnt the MAX yet)
Is this what they say regarding to have to wait so long ? For that sms message ??? Or did i do something wrong, or because it isnt my max yet ???
Hope you can clear this for me
Click to expand...
Click to collapse
BizJetBlogger said:
Did you get yours? Current wait time seems to be three days. I applied at some point on Monday, and got my code early Thursday morning
Click to expand...
Click to collapse
Well..... I tried several times and with the 5th try i got through.... Now its under investigation or something like that
PassieWater said:
Hi folks
I dont have my Max yet, but wanted to ask for bootloader unlock because i was reading that it could take a while....so i already began.
I was on the Miui.com page to get unlocked.
I signed up and in
Stated my name and phone number, placed a reason and clicked on apply
I got the info that the message has been sent.
Notting happens on my phone.....? (which isnt the MAX yet)
Is this what they say regarding to have to wait so long ? For that sms message ??? Or did i do something wrong, or because it isnt my max yet ???
Hope you can clear this for me
Click to expand...
Click to collapse
this is my problem, i cant have the sms, in the pop up say: w ww.miui.co m dice: and chinese letters and next say FAILED!
:crying:
Weird. I just downloaded the Mi unlock app, entered in my Mi account information and was able to unlock instantly. Maybe it's because I'm a platinum member on their forums.
Sent from my MI MAX using Tapatalk
Hello,
i had a redmi note 3 in early this year and asked for unlocked the bootloader. I got the SMS but had no devices because i sold my redmi.
As i got my Mi Max i had a shop Rom really annoying so i just downloaded the unlock tool and unlocked it without anny issues.
I think if you once get unlocked you can unlock every device with your Mi Account.
Dont know but i think so. Im active in the Mi Forum as well.
Best regards
maximalcrZy said:
Hello,
i had a redmi note 3 in early this year and asked for unlocked the bootloader. I got the SMS but had no devices because i sold my redmi.
As i got my Mi Max i had a shop Rom really annoying so i just downloaded the unlock tool and unlocked it without anny issues.
I think if you once get unlocked you can unlock every device with your Mi Account.
Dont know but i think so. Im active in the Mi Forum as well.
Best regards
Click to expand...
Click to collapse
Once you have unlock permission from Xiaomi you can unlock any device but have to wait 30 days in between.
I received my Mi Max but straight talk is telling me that they do not recognize the MEID, IMEI, numbers. I have 2 IMEI slots. Straight talk said they couldn't find those numbers in their system. I talked to straight talk several times before I bought this phone and they told me that the max was compatible with their network. So How do I make it work? And what is the advantage of downloading the bootloader. I'm not a computer type guy so all this tech stuff is really new to me.
Hi,
Just something that worries me a lot atm and wanted to ask/alert people about. Probably 'a thing' that everybody knows about (?) in which case .. .well.. carry on, nothing to see here
I ordered a replacement motherboard for my LG G4 (H815) on ebay and the board I got does not seem to have come with the Stock ROM on it although it does appear at first to be stock.
When going through the pre-installed Apps I noticed that there was something odd though : it comes pre-installed with SuperSU (which starts automatically at boot). Even worse : I can't remove that SuperSU either, only Disable it.
When I tried to Unlock the bootloader at LG's website and replace the ROM (something I had done before so I know the procedure) I was told that the IMEI and DeviceID do not match. Replacing the ROM seems to not be an option even though it probably was rooted before to install the current ROM. I haven't tried to flash it with LG Flash yet ... so maybe that'll be the way out.
The more I started thinking about it the more nefarious this seems to me : a replacement motherboard with a locked bootloader that can't be unlocked (the ROM on it is Android 5.1 btw, not 6) which starts a SuperSU service at boot that most people probably wouldn't even notice and which has access to :
- Google Play billing service
- Retrieve running apps
- Run at Startup
- Prevent Phone from sleeping
That service could turn that phone into a zombi and considering that more smartphones than this one are probably in the same state things could get ugly.
What's worse, although I did disable it, there really is no way of really knowing that the smartphone is indeed 'safe'. I'm surely not going to use it for Home Banking atm! But even email or adding a Google account , or using facebook, etc already are things you probably shouldnt do when somebody else may have root on your smartphone..
kind regards,
Benny
kleykenb said:
Hi,
Just something that worries me a lot atm and wanted to ask/alert people about. Probably 'a thing' that everybody knows about (?) in which case .. .well.. carry on, nothing to see here
I ordered a replacement motherboard for my LG G4 (H815) on ebay and the board I got does not seem to have come with the Stock ROM on it although it does appear at first to be stock.
When going through the pre-installed Apps I noticed that there was something odd though : it comes pre-installed with SuperSU (which starts automatically at boot). Even worse : I can't remove that SuperSU either, only Disable it.
When I tried to Unlock the bootloader at LG's website and replace the ROM (something I had done before so I know the procedure) I was told that the IMEI and DeviceID do not match. Replacing the ROM seems to not be an option even though it probably was rooted before to install the current ROM. I haven't tried to flash it with LG Flash yet ... so maybe that'll be the way out.
The more I started thinking about it the more nefarious this seems to me : a replacement motherboard with a locked bootloader that can't be unlocked (the ROM on it is Android 5.1 btw, not 6) which starts a SuperSU service at boot that most people probably wouldn't even notice and which has access to :
- Google Play billing service
- Retrieve running apps
- Run at Startup
- Prevent Phone from sleeping
That service could turn that phone into a zombi and considering that more smartphones than this one are probably in the same state things could get ugly.
What's worse, although I did disable it, there really is no way of really knowing that the smartphone is indeed 'safe'. I'm surely not going to use it for Home Banking atm! But even email or adding a Google account , or using facebook, etc already are things you probably shouldnt do when somebody else may have root on your smartphone..
kind regards,
Benny
Click to expand...
Click to collapse
Wow that's unfortunate
Maybe try @steadfasterX's SALT utility and see what info it gives you. Also, I assume the IMEI is from the software and not the back of your phone (e.g. the one from your previous motherboard)
ThePiGuy said:
Wow that's unfortunate
Maybe try @steadfasterX's SALT utility and see what info it gives you. Also, I assume the IMEI is from the software and not the back of your phone (e.g. the one from your previous motherboard)
Click to expand...
Click to collapse
hi, Thanks, I'll have a look at Salt Utility. Got the IMEI from the OS, not the sticker. It's actually not just the mobo that I replaced. This G4 is 'lego-ed" togheter from parts sourced all over the place so do not have the original housing I have a second, unlocked G4. This one was supposed to be my backup. Maybe the unlock simply fails because somebody else already unlocked it before - not sure if they could relock it afterwards , maybe they used Salt and didn't unlock...
Thanks for the response.
Edit : Come think of it, maybe the Device ID is not only dependant on the Motherboard but calculated from information gathered from other parts in the system as well like the screen , cameras, sim card reader ... who knows :-/ Might not be able to unlock any LG when any of those unknown parts is replaced.
kleykenb said:
Edit : Come think of it, maybe the Device ID is not only dependant on the Motherboard but calculated from information gathered from other parts in the system as well like the screen , cameras, sim card reader ... who knows :-/ Might not be able to unlock any LG when any of those unknown parts is replaced.
Click to expand...
Click to collapse
. As long as you talk about the device ID displayed in fastboot it is coming from your mainboard and can't be changed. if you talk about the Android device ID it's generated by the ROM and that one can be changed easily
Sent from my LG-H815 using XDA Labs
steadfasterX said:
. As long as you talk about the device ID displayed in fastboot it is coming from your mainboard and can't be changed. if you talk about the Android device ID it's generated by the ROM and that one can be changed easily
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Good to know.
The Device ID came from fastboot in this case.
(and thanks for Salt Utility
kleykenb said:
Good to know.
The Device ID came from fastboot in this case.
(and thanks or Salt Utility
Click to expand...
Click to collapse
I'd be interested to know whether the IMEI and device model from SALT match the values displayed in the OS
Hello, I'm new so sorry if this is a badly written post
Recently I got a unit that was preflashed with global rom on a CN device. The fingerprint sensor and camera both stopped working the day after. The camera made a weird clicking noise when I'd use it and the fingerprint scanner kept saying "Finger moved too fast. Slow down and try again." I've attached some screenshots below though I don't know if they'll be helpful or not.
I unlocked the bootloader and reflashed the WW ROM with the guide here: https://forum.xda-developers.com/t/...e-6-can-be-used-for-cn-ww-converting.4474383/
The flash went fine and I managed to also root with magisk and get the asus module to get rid of the noficiation but the fingerprint scanner and camera are still non functional.
I assume that somewhere along the line I've either fried something or I messed up reflashing the phone. Any help is appreciated since this phone is about 2 days old as of this post date. Thanks in advance!
Edit1: I have my bootloader unlocked. sorry I forgot to mention! I also restarted the device and my fingerprint started enrolling for but a moment and then gave me the same error halfway through again. So I don't think the hardware is broken.
I have the same issue fingerprint and camera , i think this is software issue when convert cn>ww
If someone have solution help us cause aliexpress seller don't know anything
I've been suffering from the same for 1 month, I've done several tests and so far nothing has worked.
For me it started in the rom that came and I updated it thinking it would come back and I don't see any other way but to send it to the store and ask for an exchange.
But I'm curious, is it the same batch? because for weeks I've been looking for someone with the same problems and only now that I see it, I don't know if I'm happy or more worried.
Vinicius de Paula said:
I've been suffering from the same for 1 month, I've done several tests and so far nothing has worked.
For me it started in the rom that came and I updated it thinking it would come back and I don't see any other way but to send it to the store and ask for an exchange.
But I'm curious, is it the same batch? because for weeks I've been looking for someone with the same problems and only now that I see it, I don't know if I'm happy or more worried.
Click to expand...
Click to collapse
If there's any way I can help then just pop me a message and I'll see what I can do. I also want this fixed since they both worked fine when I got the phone.
Yudiyuyu said:
If there's any way I can help then just pop me a message and I'll see what I can do. I also want this fixed since they both worked fine when I got the phone.
Click to expand...
Click to collapse
I talked to the seller, bought from the official store and he asked to send the cell phone to solve the problem.
I showed the print of this topic to let them know that the problem is not just me.
And I've tried everything to solve it and I haven't been successful, I just have to send it.