Hi. Here is a tip that may help anyone to get photos off an unresponsive and dead looking LGG3. I tried and failed to boot the phone using all ways that others have tried so after connected it to a Macbook I managed to get all photos and videos off!
Here's how: take SIM out, leave battery in, switch phone on and while the led flashes blue/green (the screen is still black), log on the LG, connect to the Mac, the app Photos opens, recognises the phone and begins reading memory. (the screen remains black throughout)
Now copy them: > Import all new photos (keep scrolling down the list as it may time out if you leave it),
Now copy them to a folder: >file >export >export unmodified (keeps the metadata). The files end up in date folders.
The phone can now get fixed as it doesn't matter if the memory get wiped in the process.
I hope that this helps someone and it may work with other phones, so give it a try if all else fails.
Related
I'm having a huge problem with my T-Mobile Galaxy S2, and not it won't even completely boot up. The issue had already been around, but never this bad. Usually, when I would use my phone, it would just randomly reboot on it's own. Now, I can't even get to the main home screen or menu. When the battery is inserted, the phone will automatically try to turn on. I'll get the Samsung screen, then the "Samsung Galaxy SII Android 4G T-Mobile screen", then the phone will glitch for a second, black screen, and it'll almost have a seizure from then on. When I say that, pretty much what happens is that the screen will go black, and it'll pulse with vibrations. It'll vibrate, stop for two seconds, vibrate some more, etc. That's all it'll do from there on. It won't try to turn on when I hold the power button, and the vibrations won't stop until I take the battery out. There is no water damage, and there's just normal wear on the phone. I've had the phone since the drop, and for the most part, it's been great until now.
The phone is not rooted, and I have not installed anything crazy. Come to think about it, I didn't really even have too many apps installed on it to begin with. The phone is under warranty, so I had T-Mobile send me a replacement. My main issue now is that I have content on there that wasn't on my SD card, but on the internal hard drive that I find extremely important, and want to keep. When I connect the phone to my computer, nothing comes up because I didn't "connect" it to the computer as you normally would have to do from the phone, before the extra drives pop up on the computer. Without getting into the main menu and manually connecting the phone to the computer so that the drive will pop up, what can I do?
I've tried taking the battery, sim card and memory card out, letting it sit for a few hours, and plug it back in, but it does the same thing. The battery isn't bad, because it plugs into the replacement phone that was sent to me, and works just fine. I've also plugged into my additional batteries, and it does the same thing. I can't do the "hard reset" where you hold volume up & down, then the power button because what happens is the phone will restart itself before I can get to that point. I tried it when I was on the phone with T-Mobile, and the associate at one of the retail locations tried when I went to get a loaner. I've tried hooking up the phone to the Kies software, but it won't recognize the old phone. It will recognize the new one with no problems though.
I am in no way am I well versed with the process of flashing it or installing different things on the phone. I just used it casually for phone calls, texts, web, and an occasional game or app. I'm just stating this so that if there are any specific tips that anyone could recommend, please if possible, explain in a bit more depth, because after I posted my title, I found the related threads, and most of the steps that were recommended to others that had problems sound a bit foreign to me. I just really want to recover the photos and documents that I had on the phone before I send it back to T-Mobile.
These are the threads that I've somewhat referenced so far:
http://forum.xda-developers.com/showthread.php?t=1948094
http://forum.xda-developers.com/showthread.php?t=1457458x
http://forum.xda-developers.com/showthread.php?t=1813866
I can't seem to find anything with the same symptoms as my phone though. If anyone could let me know, that would be great. I just really want to get the content off my old phone, it's just extremely important to me. I'll be waiting on any replies. If you need and more information about what the phone is doing, or what I should try, please mention it. I will try to update this as I get replies, since I am supposed to send the phone back pretty soon. Thank you in advance.
You have a stuck or broken power button. Stick a toothpick or something into the power button whole and take out any gunk if there is. If that doesn't help, then you have a broken power button and you have to get your phone fixed.
Sent from my SGH-T989 using xda premium
So from what I understand your phone does not boot up to the home screen at all and you are trying to recover all the files from the internal storage? I've been in the same situation as you, although, with my previous android (Samsung Captivate) and I know how hectic this situation is...
If you can enter recovery mode still without the phone restarting itself and if you're willing to flash a custom rom that should help you get into the home screen to recover your files, as it shouldn't remove anything from the internal storage (just as long as you don't format the internal storage/system in recovery).
The phone 'seizure' you are experiencing may also be caused by physical damage, such as the internal memory becoming defective (hopefully not the case).
You mentioned that you can't turn on the phone with the power button and the phone only turns on when you place the battery... that's the same thing that happened with my old phone and it turned out that I had to disassemble the phone and clean/replace the power button. After that the phone turned on like normally again, however, I had to flash a new rom for it to properly boot up.
As a last resort, if you can enter 'Download Mode' via button combo or usb jig you can use Odin to flash a stock rom. However, the files you originally have in the phone will be removed, which you definitely do not want. But at least your phone will possibly work again.
At the moment, I don't think there is any way to recover the files you need from the internal memory without being able to boot up the phone to get it connected to your computer. If you do manage to boot to the home screen, but can't connect your phone to your computer. You can always do a wireless transfer to a cloud based storage such as Dropbox (you can use the android app) and just transfer your files from your phone through that.
I hope I am of some help to you, if I find any other solutions I'll let you know. Good luck!
Hi, my phone has been working great ever since I got it in September...
Then today something terrible happened, I was taking a photo and suddenly a weird black bar appeared in the middle of the screen, and everything was frozen... and then after 10 seconds the screen went totally black, except for a few glowing pixels.
So now hours later the screen has still refused to come back on, of course I've removed the battery etc. and the phone is still working fine, I can call it, I hear when I receive messages, it's just the screen stays black permanently, actually if I leave the screen on for a while then the whole thing glows in a crazy way. So I guess I'm going to have to send it in for a warranty repair.
And so I'm trying to get all my files off the device before I send it in, in case it comes back erased.
I've connected by USB and I've got almost all my files, the only thing left is the screen grabs that I took using the stylus, the ones that it takes when you hold down the stylus button then draw the 'lasso' around something.
I can't figure out where those screen grabs are located! I tried searching the device for all .jpg files but they're not there, it must be another extension - I've also searched for .png and .bmp without any luck. I know the screen grabs must be a regular image format, not a custom format like the S Note files, because the screen grabs appear in QuickPic.
Can somebody please check and tell me the exact location where the screen grabs are stored? Thanks!
It should be under
Sdcard/pictures/screenshots/
Filename by default yyyy-mm-dd-time. Png
Sent from my GT-N7100 using xda premium
Thanks Dr, I found them
Hi all, read many threads here and finally posting.
I have an xperia M (C1905 I think)
Short story:
As soon as I turn on this device within a few seconds I get the "Unfortunately, xxxx has stopped". I hit okay and within a second something else is stopped. This is repeated constantly for as long as I could tolerate waiting for. The odd occasion I have managed to get maybe 5 seconds between app crashing to navigate into the settings to try something out or check the album.
I am asking for help on what to do in order to access the files on the device. I really really want to save the images. I since has moved on to a Z and now a Z3 but at this moment I want to get the images. (Factory reset is thus out of the question). I rather leave the phone intact for years to pass until some technology makes it possible to retrieve the files.
Longer story:
I think this issue started occurring after an android update - which leads me to my conspiracy at the end of the post. Basically after an update I started noticing random apps being stopped/crashing without warning. Apps that weren't even being used. This happened maybe once a week, then a couple times a week. Seemed pretty random at first. Thus why I never took a moment to see the exponential trend and act fast to back up data. Over the course of a month probably, this just got worse to the point where an app of some sort is constantly crashing. It could be facebook, then gmail, then google, then a service, then homescreen blah blah anything and everything is crashing just so it can fill the screen. Multiple at a time. I hit ok and another appears or 5 more appear. Then I might get a glorious 4/5 seconds to browse the contents of the phone then boom another batch of crashes. The phone is completely useless right now, no way to navigate. Also, even with the phone turned on in safe mode or not, I cannot access the files whilst connected to my computer. The charging indicator shows up, computer recognises the device but on the odd occasion it does show up in "my computer" the folder does not open and the file explorer/documents just crashes. Xperia companion doesn't work either.
There was also an issue with charging/transferring media with the charge port. Bad connections but it was made better using the Sony original cable I have now. It charges alright now (instead of needing "the right" angle). Still, as far as I can remember data was hard to trasnfer, maybe I got 10 songs copied over before it stopped responding and had to cancel. All the files on the SD card I saved of course but the ones on internal storage are still there. I browsed the album for a few seconds and I just want to get them on my pc. I tried to copy to SD card but I can't perform that with the constant bombarding of crashing app error notifications that fill the screen. Also it seems like once the phone is on, I can navigate around (with the bombardment of crashing) but once the screen is allowed to time out it doesn't wake back with the power button. To mess with it again I have to pull the battery and put it back in. I have booted in safe mode to no avail, apps still keep crashing.
Please please help. I have USB debugging enabled if that helps? I just want to drag and drop my images and then the phone can sit in a draw. I am sure a factory reset would have it working back to normal but I can't lose the files.
Btw I think SONY is purposefully killing off these older devices. The phone worked flawlessly, yes it's older and not as fast but there was not a single issue (besides maybe the charge port wear). This issue with crashing is completely software related after an android update.
The phone is not rooted and no random software was installed (just social media and the like).
THANK you for any help!
Brad
Hey which rom are you using? do you have unlock your bootloader? if you are using stock rom and not unlock your phone bootloader then it can be resolve by using a software repair using sony pc companion.
A few days ago a relatives S9 would not accept their password, at that point from what I understand it reset itself and now all that happens is that the LED blinks blue every few seconds, and if I press the power button to wake the screen it flashes a color across about 75% of it, usually green and stays black. If I plug it into my PC the computer recognizes a phone is plugged in and sets it up. However, it shows as an empty folder, likely the phone is in USB charging mode and not file transfer, but since the screen does not work I am unable to actually change the mode it is in to see if any of the files are there, or if it deleted them all during the reset.
I am wondering if ADB might stand a chance of at least browsing the files, adb pull might work to copy files assuming I can access the phone from within adb, but again, without being able to see the screen I don't know the location of files / folders. Is there an adb command that will list files and folders on the device? Assuming at this point in time there is no root access on it, running whatever version of Android it shipped with.
Thanks.
It's still under warranty, have samsung take a look at it. There is nothing you can do since the screen might have been broken
The person whose phone it is already got a new one from an AT&T store, they have 5 days to return the old one, which is why I am trying to grab any files from it.
Hello friends,
I’m new to this forum (or, any forum, really) and in desperate need of help.
Hopefully I'm posting this correctly.
In 2017 (I think) my mom bought a Nexus 5X phone. All was well, until suddenly it broke in 2019 and she had to get a replacement. There were a lot of pictures and videos on there (no SD card was used) that we do not have a back up of. (I know, that’s a big mistake...)
What happened: it just suddenly turned off and didn’t turn on anymore. When I tried to figure out what was happening, the only response the phone gave when I plugged it into my PC was a blinking red led underneath the screen. I figured the issue must’ve been with the battery. After a while, it didn't even do that anymore - not a single response was given.
It took me until 2020 to try to replace the battery with a new one. I think I managed to replace it successfully, carefully using two YouTube tutorials. When I held the original battery in my hand, I could bend it easily, so I expected that would solve the issue. But the phone didn’t give a single response to my efforts.
I also tried heating the phone as instructed in this video (with subs):
Again, without any success.
Since I didn’t want to give up on the stuff that is on that phone (precious memories of my cat who passed away at the end of 2020, for example), I randomly tried tinkering with it again a few days ago.
When I plugged it into my computer again, suddenly the red led started blinking again... And a few moments later, the Android logo lit up. Then the screen turned black again.
I noticed that when the phone was plugged in, my PC made this noise that recognizes something is in fact plugged in. However, it didn’t recognize the device.
After trying multiple times to hold down a few buttons, I first managed to get a screen that said “Firmware update”. It disappeared after a while, and showed a Google logo. I don’t remember exactly, but I think the time after that when I pushed the on/off button, the phone actually turned on and I could use it.
I could see all pictures were still on there. I immediately tried to copy them onto my pc but before I could do that, the phone shut off again and connection with my PC was lost. Battery was charged to about 70%.
I managed to reboot it a few times, but the time it stayed on became shorter and shorter. I wanted to try the debugging method and recover data that way, but it simply didn’t give me the time to do so.
A few days later, I still get the red blinking light and sometimes the android screen or a battery loading screen. Other than that, I can’t turn it on or get into safety mode, or anything like that. It *does* still connect to my PC, but doesn’t recognize the device.
TLDR; Nexus 5X shows blinking red light, doesn’t turn on and if it does, it almost immediately turns off again even after replacing its battery. All I really want is a way to recover the photos and videos that are on the device.
If anyone has any leads or tips that could be of help, they are most welcome.