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My Nexus 7 2013 or FHD or whatever has been working great since day one. I was just now listing to some music, and put it on pause to speak with a co-worker. I just came back to my desk with the Nexus boot up logo showing. It took a very long time (3-5 minutes) for it to finish booting up.
After unlocking the tablet I'm greeted with "Google Play Services stopped working." Instead of loading NovaLauncher right away it it asks me if I want to launch the default launcher or NovaLauncher. Selecting Nova greets me with the default NovaLauncher layout--all of my icons and folders have been lost to the default. And I no longer have a PIN set or anything.
Poking around further it seems several other things have lost data. Swiftkey wants me to re-download the English layout and complete setup. All of the stock system apps want updates. And I keep getting pop ups saying Google Play Services has crashed.
What's really odd is when I want to bring this up on another forum someone else posted a very similar experience:
The Nexus 7 is great but my experience was short lived.
I don't know if it was a bad tablet or bad encryption but something seriously broke. I wanted to add my company email to my tablet and part of that process involves enabling encryption on my device. Everything was fine and running well, until I plugged it in for the night. At some point my Nexus rebooted and it was at the pre OS screen asking for encryption credentials. I thought that was weird but entered my info. It chugs along fine until it loads my lock screen where I immediately notice it no longer was asking for a PIN and my background changed back to the default. I go to my home screen and noticed my widgets weren't loading and I started getting error messages saying Currents and Play Store stopped responding. I try and access those apps but they go straight to a crash message.
I go ahead and factory reset it and when I tried to reapply the encryption it would go through the motions but it would never encrypt. I thought it was a bad reset and reset it again. Now it just hangs where it says Google and never boots up.
I ended up calling Google Support and I'm getting my Nexus replaced. Has anyone else experienced anything like this before?
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Click to collapse
I don't have encryption but I do have an exchange account added. There wasn't any remote wipe or anything. I haven't tried a factory reset yet but we'll see if I have the same issues the other person was having.
It's a little concerning to see someone else have almost the exact same thing happen. Makes me worried there's some defective memory out there. Has anyone else heard of this happening?
I've had some really strange experiences the last couple of days with my N7 as well. Bear with me as i try to explain.
I picked up my N7 after work yesterday and noticed the Fandango app had an update waiting. I tapped 'Update', and then went to check something in the Play app settings, and noticed the version was 4.2.9. When the Fandango app finished updating, i opened it up to check out some showtimes. After that i went back to the Play app, into the settings again, and noticed that the app version had been bumped up to 4.3.1. When i tapped the home button, the N7 locked up, and i couldn't do anything at all. I powered it down and attempted to reboot, but no luck. I could get as far as the boot animation, but no further, no matter how long i let it run, or how many times i attempted to reboot. The only thing that worked was to completely wipe everything via fastboot, reinstall 4.3, and start from scratch. I thought my problems were solved, as everything seemed to work fine once i got everything re-installed and configured again.
Until i came home from work today, that is.
Upon arriving home, i unlocked my N7 and was greeted by several dialog boxes indicating that both the stock calendar app and Currents had crashed. Neither app could be opened, as they'd immediately crash, and the stock launcher would also crash, even though i use Nova Launcher. I thought maybe uninstalling/reinstalling updates for Calendar, would help, but the Play Store would crash immediately and could not be launched. I went into settings>apps and tried uninstalling updates and clearing data for all three apps, but only the Play Store app seemed to benefit from this. Nothing seems to help Calendar or Currents. They won't sync or open, and i've also just noticed that the Gallery immediately force closes when i try to launch that, too. My Google Voice app, which i used last night with no problems whatsoever, had lost all its data and had to be reconfigured from scratch. I'm still going through the rest of my apps one at a time to see if there are problems with any of them, but so far all other Google apps are working properly.
I'm perplexed as to what the problem is. Software issue? Hardware issue? In any case, i'm calling Google Support to ask for a replacement, just to be safe. I'm hoping that the N7 i have now is just a lemon, and not indicative of more widespread problems.
I bought two, one works flawlessly (knock on wood) and the other one **** the bed after three days of use. I am returning it for a new one.
Sent from my Nexus 7 using xda app-developers app
I'm all setup to return this one, and not a moment too soon as it's acting even wonkier now. DashClock force closes, and i'm finding some apps have had their data erased, while others are working normally. Hopefully the replacement works as it's supposed to, because i'll be really annoyed if i have to go through three or four tablets before i get one that works.
I just had almost the exact same issue, opened SoundHound premium and the nexus 7(2103) crashed.
After like 5mins it boots up, with my google account deleted (with it all my paid apps), all the google apps updates and google services crashing.
and above all extremely slow.
I'm now re-registering my account, to see if ir returns to normal.
Sent from my Nexus 4 using xda premium
roy8000 said:
I just had almost the exact same issue, opened SoundHound premium and the nexus 7(2103) crashed.
After like 5mins it boots up, with my google account deleted (with it all my paid apps), all the google apps updates and google services crashing.
and above all extremely slow.
I'm now re-registering my account, to see if ir returns to normal.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Did you have an exchange account set up on the Nexus?
After this happened to me I wiped everything (I wanted to unlock the bootloader anyways) and things are going fine. If it happens again I'm going to exchange it.
Hello all,
Have been experiencing an annoying issue with what seems to be my Google account (I assume).
At least every other day I am getting an issue with downloading any updates from the Play store. I get the error 491 message. It also seems to effect the syncing of my Google account and my emails being received via Kaiten.
Once I restart the phone everything is fine...until it randomly happens again.
I have tried the usual problem solving such as wiping the dalvik cache, logging out of my Google account and signing in again but no joy.
I had enough last night and reflashed the latest UK rom and carried out a factory reset so that the phone was 'as new' but once again today I have had the above issues.
Is anyone else having this annoying problem???
Not sure what is causing it other than assuming it is my Google account as the internet and browsing is working well while these other problems exist.
Sent from my GT-N7100 using Tapatalk 2
Wipe /cache from recovery, should work but not sure.
Had it once, and only once, least week.
Rebooted, has worked fine since...
(Fingers crossed)
same here.I clear dalvic cache everyday and it still happens
installed 200 aps -entered passwords and made the phone ready for business use :fingers-crossed:
then i started....
PAYPAL triggered the nasty "ANDROIDROCESS:ACORE HAS STOPPED" error
the error prevents the complete use of phonecalling function and email and hangouts
other programs that trigger the error on lolipop 5.0 - v20f on D855 are
facebook/ outlook / messenger /
this bug makes the phone unusable. even lg support team have no solution
help ?
I am having the exact same error and the only thing that gets the error to stop popping up is if I disable "contacts storage" and of course then the phone isn't much use. I was able to download a 3rd party dialer and make a phone call but that's not a fix. I am using cm12 on a tmobile note 4 and have completely reset and wiped the device multiple times with this issue and it is only happening in the last few days and so far only when I use a cm12 rom (no error on a touchwiz rom yet). If I reset the phone it works fine and I can load up all the apps that I want and it will work sometimes for minutes or sometimes hours but once I get that error randomly it's all done and I have to eventually reset. I have searched and searched but the solutions that I have found are not fixing this issue for me. So far I have
1. complete reset and installed apps one by one to see if any caused the issue
2. cleared data settings, apps, contacts, contacts storage, dialer, google contacts sync, and the only one that did anything was disabling contacts storage. It seems to stop the issue completely but I cant use contacts or dialer then.
I have tried using PA stock gapps package and gapps-lp-20141109 package and both have this issue on nightlies from 2/3, 2/1, and 2/4. I even went through my gmail contacts online with my PC and cleared most of the info there to no success. I do not think this is an issue with the ROM but just frustrated as I want to us cm12 and can't because of this.
i found out that deinstalling facebook solves the isue completely and before deinstall the programm that triggered the error
so the efforts are much less
and if you need Facebook, you can install Facebook Lite.
https://productforums.google.com/forum/m/#!msg/nexus/Ip-hdFEQccY/OSFCz4Qj59oJ
Sent from my SM-N910T using XDA Free mobile app
All you can do is use Titanium Backup to backup all APK+Data and restore it to a freshly wiped device
Its a pain but its better than having to reinstall and reconfigure most of it again
I had the exact same problem but I figured a way to resolve it quickly. I have a Samsung Galaxy s4 and to cancel the error I just opened settings>application manager and by pressing the menu button on the bottom left hand corner of my phone the option "reset app preferences" appeared and as soon as I clicked it the error had stopped for good
My LG MS330 has same error in a loop
Samsunguser1999 said:
I had the exact same problem but I figured a way to resolve it quickly. I have a Samsung Galaxy s4 and to cancel the error I just opened settings>application manager and by pressing the menu button on the bottom left hand corner of my phone the option "reset app preferences" appeared and as soon as I clicked it the error had stopped for good
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Click to collapse
also: android.process.media I can't access nothing it's on an unnendeing loop telling me music has sttoped, gallery has stopped, android.process.acore has stopped and android.process.media has stopped. and the phone is not even a month old, can anyone help out pretty pretty please
The last couple of days my phone (AT&T) started wigging out on me. None of my Google stuff works, I cant sync emails, I cant get anything to show up in the Play Store, Hangouts doesn't work, and in addition to that I've lost my ability to text (using the factory app). I tried to log out of Google (I have 3 different accounts I use for various things), when I try to sign back in I get an error saying there is an error communicating with Googles servers, as well as an occasional "the process android.process.acore has stopped". I'm also suddenly seeing horrible battery drain.
This is a major problem for me, can anyone help with a fix before I wipe my phone?
Thanks--Dan
Do a backup and do a factory reset, if it don't work use the kdz tool (http://forum.xda-developers.com/showthread.php?t=2785089)
Is there anything you did on your phone before that?
No, I don't believe I did anything out of the ordinary. Didn't install any new apps that I can recall.
My phone has been wonky this week. Apps won't update, and "calendaring" services and apps not kicking off.
Blue light filter scheduled in the OS doesn't run at night now, or disable in the morning when it should.
Apps with reminders come in way late or not at all. Appointments for work alert multiple times for same event, even though dismissed. Date and time is correct on the phone.
If I reboot, the missed reminders flood in immediately.
Txt messages just sit waiting to be sent, reboot, send out. No differenence if on wifi or Cellular.
Force close the app and reopen or reboot phone, sometimes drafted messages still present and send, other times the draft is just gone.
I have tried optimized and High Performance battery modes, no difference.
Apps won't update either (22 waiting), sometimes download to 99% and just spin until I reboot, or fully download, then just sit there.
If I let the phone sit idle, notification will come up that 5 apps have updated, go to the Play Store and those same apps still show as needing to updated or being processed. Reboot, then they show updated.
I have cleared cache and storage data for the Play Store and Google Play Services, no change.
System usually has around 4.5GB Ram available. Earlier in the week I could run the device optimizer, and that would clear things up for a little bit.
Did get the security update from AT&T on Nov 1st, things were running fine before that.
Galaxy Note 10+
SM-N975U
Remaining phone details on attached screen shot.
Is this an OS issue?
Could a bad SIM cause this?
Do I have a bad phone?
I really don't want to have to factory reset the phone, just got it 3 weeks ago, any suggestions?
Factory reset is definitely the way to go. If you use a password manager, it's really not a big deal. Just make sure you backup anything not in the cloud. Short of that, start deleting apps, newest to oldest installed it updated, in hopes you find the culprit.
One thought though... if you installed the Samsung Labs stuff, try removing that first. Those seem a bit not ready for prime time.
rcobourn said:
Factory reset is definitely the way to go. If you use a password manager, it's really not a big deal. Just make sure you backup anything not in the cloud. Short of that, start deleting apps, newest to oldest installed it updated, in hopes you find the culprit.
One thought though... if you installed the Samsung Labs stuff, try removing that first. Those seem a bit not ready for prime time.
Click to expand...
Click to collapse
I have deleted all apps from this past week and don't have anything from Samsung past stock apps.
I do have everything backed up in the cloud including my 2FA/MFA authentication is backed up except 1 can't be, so that will be a manual reset.
Appreciate the reply, figured the reset is where I'm headed, just thought I would throw it out there.
Well this is beyond frustrating.
Reset to factory, phone was fine until I restored settings, then I was right back to what was happening before.
Reset phone again, only restored content, no apps or settings.
I checked Google Play and Samsung Store for updates, ran what was available.
Things were going well, I would install a few apps, configure with Logins, continue forward.
I got a message there was an update, Samsung Experience Service and it Updated automatically, then everything started again, first that no further apps will install.
I Uninstalled Samsung Experience, but it only Uninstalled the update. I tried to install another app after this, not successful, even after a reboot.
I tried to reinstall the Samsung Experience from Play Store, would not complete.
Ran the app update from the Galaxy store successfully. Rebooted phone, still no other apps will install from Google Play.
I can install from Galaxy Store without issue, but not all of my apps are available there.
Even if I reset again, that update will come into play
So frustrated right now how much time I have wasted for this phone to be rendered undependable so quickly.
I think I might try creating a new Samsung account and see if that helps.
I read many issues with restoring. Try to factory reset it without restoring anything, and setup the phone, apps, and downloading everything manually to notice if it's helps.
I ended up taking the phone into an authorized Samsung repair shop. They flashed the phone with new OS with cumulative updates. Phone has been fine since.
djwinn said:
I ended up taking the phone into an authorized Samsung repair shop. They flashed the phone with new OS with cumulative updates. Phone has been fine since.
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Click to collapse
Firstly,
i only saw/ read your above post (thread) now.
I'm glad you managed to sort your annoying issue out.!
What you experience, by factory resetting etc and issue still
persisted , i also experience 2 x with my older devices.
(Think it was note 5 and/or my Note 8).
Can't exactly remember issues i had, think one issue, was my Bluetooth quick setting icon kept on disappearing in the Quick toggles, and something else.
( Not similar issues , like you experienced )
Also only resolved it , by flashing relevant official stock Rom again (clean install etc.) as factory resetting failed to fix it.
Point /lesson here, is that a factory reset, does not always
help...?
Good luck.