I have an unlocked Verizon note 4 on ATT network everything works fine except when I try to update it....What can I do about it? Do I call Verizon or ATT? I also wiped the phone and still nothing.
I cant post the picture of the error message I'm getting but it says: Service unavailable. Software update is temporarily unavailable. Try again later.
Android version is 5.0.1
Build number is LRX22C.N910VVRU1BOAF
finesse_27 said:
I have an unlocked Verizon note 4 on ATT network everything works fine except when I try to update it....What can I do about it? Do I call Verizon or ATT? I also wiped the phone and still nothing.
I cant post the picture of the error message I'm getting but it says: Service unavailable. Software update is temporarily unavailable. Try again later.
Android version is 5.0.1
Build number is LRX22C.N910VVRU1BOAF
Click to expand...
Click to collapse
Since you aren't on Verizon's network you can't take OTA updates. But you can flash with Odin
Use the original sim if you have it.
I had the same problem because I was using a nextplus go sim card. Luckily I had my original sim that came with the phone. I just swapped it back in and updated over wifi from 5.0.1 to 5.1.1. It worked perfectly.
traceestarr said:
Since you aren't on Verizon's network you can't take OTA updates. But you can flash with Odin
Click to expand...
Click to collapse
I don't that means but I'll figure something out...
Not really technical when it comes to cell phones.
Related
we unlocked this phone a few months ago and everything was working great.
last week sometime my son stopped receiving calls and txts and had a simcard icon showing that his sim card is locked. we did some troubleshooting with virgin and they determined he needed a new sim. so we restored this phone back to default and now there is still the sim card icon at the top of the screen. when we rebooted the phone it asks for a network unlock code. we were told by virgin to contact rogers to get this code. they were unable to help. i tried entering the unlock code that you provided us previously and we get an error unsuccessful unlock.
any ideas would be great.
so after almost two weeks of working with virgin and cellunlocker.net we still have not been able to get this phone working. im being told that sometimes when you update the firmware like we did the phone becomes re locked to the original carrier. i was sent a file to reload the stock firmware but the application just crashes when i run it. Does anyone know what i can do to get this phone up and running?? please help. thank you
shortyross09 said:
so after almost two weeks of working with virgin and cellunlocker.net we still have not been able to get this phone working. im being told that sometimes when you update the firmware like we did the phone becomes re locked to the original carrier. i was sent a file to reload the stock firmware but the application just crashes when i run it. Does anyone know what i can do to get this phone up and running?? please help. thank you
Click to expand...
Click to collapse
Probably not a rom issue.
Probably will need to know what android version. ICS Official apparently has an issue with relocking from what I have read.
Neuntoter said:
Probably not a rom issue.
Probably will need to know what android version. ICS Official apparently has an issue with relocking from what I have read.
Click to expand...
Click to collapse
currently has version 2.3.5
Cant seem to get a concrete answer anywhere. I Sim unlocked my tmobile note 3 and I'm currently running it on the ATT network. Will I get OTA updates from Tmobile still or just nothing at all?
joverclock said:
Cant seem to get a concrete answer anywhere. I Sim unlocked my tmobile note 3 and I'm currently running it on the ATT network. Will I get OTA updates from Tmobile still or just nothing at all?
Click to expand...
Click to collapse
I
If you're running a completely stock rom (no root or recovery) you will get updates still.
joverclock said:
Cant seem to get a concrete answer anywhere. I Sim unlocked my tmobile note 3 and I'm currently running it on the ATT network. Will I get OTA updates from Tmobile still or just nothing at all?
Click to expand...
Click to collapse
If you are rooted, your phone will attempt to download OTA updates but most likely they wont install and you will lose root. This happens on the S3 and S4... so N3 shoulnt be any different.
re: updates
joverclock said:
Cant seem to get a concrete answer anywhere. I Sim unlocked my tmobile note 3 and I'm currently running it on the ATT network. Will I get OTA updates from Tmobile still or just nothing at all?
Click to expand...
Click to collapse
If your phone is NOT rooted and if you have the stock firmware in the phone then:
You will only get updates for AT&T if you have an AT&T activated sim card in the phone.
Without a activated Tmobile sim card in the phonoe you will never get tmobile updates.
Good luck!
Thats what I figured, if it is Tmobile, you will get the ATT update, and that might be an issue. I am watching the forums for any post of an OTA, then will swap cards back.
There is no way that tmo phone will accept att ota even with active att sim on it. Ota checks phone model and att ota wont show at all on tmobile phone. You can always download latest update from samsung website
Sent from my SGH-T889 using xda app-developers app
So is the simple solution just to use Samsung Kies? I bought a 2nd hand Galaxy S5 and it had been on O2 but unlocked. I'm now using it on EE (I'm in the UK). Will Kies let me do an in place upgrade without having to wipe?
so would my unlocked Verizon Google Pixel phone get the Android 9.0 PIE update when i'm using a MetroPCS sim ?
Hey guys been stressing for 3 days with my wife's phone. She got the ota to 4.3 and everything seemed fine
until she rebooted the phone. Now any sim i put in says unregistered sim and cant connect. Strange thing is it says there is new voice mail which to me means it is connecting to the network. I've reverted back to factory 4.11 and same problem. But it's still on 4.3 bootloader and Knox is tripped. And since there is no way to revert i317m bootloader like 317 i can't fully go back. I did the free sim unlock and wonder if that could be the problem with it reading the sim cards? Is it like a code unlock? She's freaking and I'm so stressed. Any way to test if phone is reading sim? I'm sure this is software related because it doesn't say no sim and tells me there is new voice mail.
Not sure it would help but I would try reapplying the 4.3 update via Odin. You can find the update on Sammobile.
ok so I did the update again but threw odin this time and still not working. but there is a difference, when I try to select my network from the list it site for a while and says unable to connect, try again later.
mike_kameka said:
Hey guys been stressing for 3 days with my wife's phone. She got the ota to 4.3 and everything seemed fine
until she rebooted the phone. Now any sim i put in says unregistered sim and cant connect. Strange thing is it says there is new voice mail which to me means it is connecting to the network. I've reverted back to factory 4.11 and same problem. But it's still on 4.3 bootloader and Knox is tripped. And since there is no way to revert i317m bootloader like 317 i can't fully go back. I did the free sim unlock and wonder if that could be the problem with it reading the sim cards? Is it like a code unlock? She's freaking and I'm so stressed. Any way to test if phone is reading sim? I'm sure this is software related because it doesn't say no sim and tells me there is new voice mail.
Click to expand...
Click to collapse
Try getting a new sim card.
Sent from my GT-N7105 using XDA Premium 4 mobile app
mike_kameka said:
ok so I did the update again but threw odin this time and still not working. but there is a difference, when I try to select my network from the list it site for a while and says unable to connect, try again later.
Click to expand...
Click to collapse
ok so ive run the service menu and gone to sim information, qmi uim status and I see a problem vs my note 2. under app_state illegal ? it states yes on her device. what does this mean?
mike_kameka said:
ok so ive run the service menu and gone to sim information, qmi uim status and I see a problem vs my note 2. under app_state illegal ? it states yes on her device. what does this mean?
Click to expand...
Click to collapse
Tried to flash other modems and it fails in Oden and phone says unsupported. I think Knox is stopping me from changing modem file. Anyone know how I can get passed Knox?
mike_kameka said:
Tried to flash other modems and it fails in Oden and phone says unsupported. I think Knox is stopping me from changing modem file. Anyone know how I can get passed Knox?
Click to expand...
Click to collapse
Flash a custom rom without Knox
Question
mike_kameka said:
Hey guys been stressing for 3 days with my wife's phone. She got the ota to 4.3 and everything seemed fine
until she rebooted the phone. Now any sim i put in says unregistered sim and cant connect. Strange thing is it says there is new voice mail which to me means it is connecting to the network. I've reverted back to factory 4.11 and same problem. But it's still on 4.3 bootloader and Knox is tripped. And since there is no way to revert i317m bootloader like 317 i can't fully go back. I did the free sim unlock and wonder if that could be the problem with it reading the sim cards? Is it like a code unlock? She's freaking and I'm so stressed. Any way to test if phone is reading sim? I'm sure this is software related because it doesn't say no sim and tells me there is new voice mail.
Click to expand...
Click to collapse
I´m having the same problem, any solution?
I am using unlocked SM-N910A On T-Mobile network. I am trying to enable video calling on Phone app. I checked setting under Phone app but did not find anything.
I also noticed that when I go to Settings -> More Settings - I see first 'Network or Sim card error' popup with ok button and after that other options (i.e caller id, call forwarding,auto redial etc) are loaded on screen.
Any input will be great if this can be done or limitation.
APN is fast.t-mobile.com
Settings -> Connections- > Mobile networks - > Mobile Data -> "Enhanced 4G LTE services" is checked.
ANDROID VERSION
5.0.1
BASEBAND VERSION
N910AUCU2COC6
KERNAL VERSION
3.10.40-4160876
I'm on ATT using the same phone, and I don't think ATT supports video calling on their phones. I don't know for certain, but my last 4 phones were all ATT and none of them had native video calling. I always had to use apps like Tango. I could just be in the same boat as you and just don't know how to activate the feature or something.
Sent from my SAMSUNG-SM-N910A using Tapatalk
spexwood said:
I'm on ATT using the same phone, and I don't think ATT supports video calling on their phones. I don't know for certain, but my last 4 phones were all ATT and none of them had native video calling. I always had to use apps like Tango. I could just be in the same boat as you and just don't know how to activate the feature or something.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Click to expand...
Click to collapse
To: spexwood,
Thank you for reply.
I also noticed there is no wifi calling option. there is also "sim card or Network error" while setting forward calling.
Based on following links,it seems it is a limitation
https://www.att.com/shop/wireless/features/wifi-calling.html
https://www.att.com/esupport/article.html#!/wireless/KM1062034
5.0 is latest version on note 4? i tried to check update and it says u have latest version.
https://www.att.com/esupport/article.html#!/wireless/KB425932
uhs74 said:
To: spexwood,
Thank you for reply.
I also noticed there is no wifi calling option. there is also "sim card or Network error" while setting forward calling.
Based on following links,it seems it is a limitation
https://www.att.com/shop/wireless/features/wifi-calling.html
https://www.att.com/esupport/article.html#!/wireless/KM1062034
5.0 is latest version on note 4? i tried to check update and it says u have latest version.
https://www.att.com/esupport/article.html#!/wireless/KB425932
Click to expand...
Click to collapse
5.1.1 is the latest version, but the only way to OTA is to use an ATT sim card. You can Odin the files though.
I recommend updating just because 5.1.1 is much stabler, but I don't think it'll help you. I'm on 5.1.1 and as I said, I can't find any way to use video calling.
Link
http://forum.xda-developers.com/showthread.php?t=3230993
Sent from my SAMSUNG-SM-N910A using Tapatalk
spexwood said:
5.1.1 is the latest version, but the only way to OTA is to use an ATT sim card. You can Odin the files though.
Link
http://forum.xda-developers.com/showthread.php?t=3230993
Sent from my SAMSUNG-SM-N910A using Tapatalk
Click to expand...
Click to collapse
So for any future update on this phone, is it mandatory to use At&T sim card to get update to get if rom OTA? is Kies option?
I m using under T-Mobile network. ( I have no plan to be At&T customer)
Also are following points are know limitation of Note 4 AT&T?
1) No wifi calling option
2) No Video call
3) Call forwarding option always get "Sim or Network error" ( i tried to change sim card ,factory reset but no luck)
uhs74 said:
So for any future update on this phone, is it mandatory to use At&T sim card to get update to get if rom OTA? is Kies option?
I m using under T-Mobile network. ( I have no plan to be At&T customer)
Also are following points are know limitation of Note 4 AT&T?
1) No wifi calling option
2) No Video call
3) Call forwarding option always get "Sim or Network error" ( i tried to change sim card ,factory reset but no luck)
Click to expand...
Click to collapse
I can't answer any of the last 3 questions, but can the first few.
OTA (Over The Air update) is not possible without having an ATT sim and being connected to the ATT network.
With a different sim, the phone will ALWAYS say that no update is available and that your phone is up to date when it isn't.
Kies will act similar as to not having an ATT sim. ATT doesn't upload their updates to Kies.
The only way for you to update would be:
1) borrow someone's ATT sim card and use it to connect to the ATT network
2) go to a Best Buy with a Samsung Experience area and ask them to update your phone. They'll do it for FREE and it doesn't matter where you got your phone. You do need to tell them that you're using the ATT phone on a different network. This will male sure they flash the correct firmware and not brick your phone.
3) Use the latest Odin file to update your phone yourself. This is basically what they'll do at Best Buy, except that you'll be solely responsible for the outcomes of your phone. The Odin files are posted in the ATT Note 4 General thread. Just do a search for Odin.
Sent from my SAMSUNG-SM-N910A using Tapatalk
spexwood said:
I can't answer any of the last 3 questions, but can the first few.
OTA (Over The Air update) is not possible without having an ATT sim and being connected to the ATT network.
With a different sim, the phone will ALWAYS say that no update is available and that your phone is up to date when it isn't.
Kies will act similar as to not having an ATT sim. ATT doesn't upload their updates to Kies.
The only way for you to update would be:
1) borrow someone's ATT sim card and use it to connect to the ATT network
2) go to a Best Buy with a Samsung Experience area and ask them to update your phone. They'll do it for FREE and it doesn't matter where you got your phone. You do need to tell them that you're using the ATT phone on a different network. This will male sure they flash the correct firmware and not brick your phone.
3) Use the latest Odin file to update your phone yourself. This is basically what they'll do at Best Buy, except that you'll be solely responsible for the outcomes of your phone. The Odin files are posted in the ATT Note 4 General thread. Just do a search for Odin.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Click to expand...
Click to collapse
Thank you for your reply.
Hi, everyone. I am using an unlocked at&t phone and trying to figure out how to use tmobile video calling on it. Is there a possible way to do it? Thanks.
I got Verizon Note 4.
Verified that it is unlocked. Not stolen. No contract binded from Verizon store and through phone (Clean phone)
Android Version : 5.0.1
Location: Las Vegas
Insert AT&T sim card. No signal.
Change APN setting following the information on AT&T website. Still not working. No signal.
At&t store rep. said I need to l unlock the phone ( I already check with Verizon via phone and store)
Verizon rep. on phone said: I should be able to use the phone with At&t sim card
Verizon Rep. in store said : Galaxy note 4 won't work on AT&T. It needs to be rooted by an expert. Only Galaxy S5 or later version will work.
I searched websites and many say that they are using Verizon Note 4 on AT&T network (At&t sim card)
I just need to use phone and text message. No data needed.
Anybody can help me?
I was able to use SIM from AT&T before yesterday, but after trying to update the firmware using Software Upgrade Assistant tool on Windows 10, it's now stuck at 'searching for service'.
Did you change the network settings from global to lte/GSM?
I am reading this. Maybe a solution.
Did you try to insert a different carrier sim card and entering the unlock code?
---------- Post added at 09:27 PM ---------- Previous post was at 09:24 PM ----------
After reading post i see you have a att sim sim on verizon phone. This could be a problem as verizon and att dont play nice. Stupid question is did you actually pay for service?
cozmohoot said:
Did you change the network settings from global to lte/GSM?
Click to expand...
Click to collapse
I did. Not working
It is not working. No verizon sim card message is gone but still no signal.
sam369 said:
I am reading this. Maybe a solution.
Click to expand...
Click to collapse
Yes I did. Not working
cozmohoot said:
Did you change the network settings from global to lte/GSM?
Click to expand...
Click to collapse
dayse said:
It is not working. No verizon sim card message is gone but still no signal.
Click to expand...
Click to collapse
Yeah. Me either.
Did you do a factory reset after software update. Usually helps. Also mess with APN settings. Reboot after changing APN.
Problem solved.
Changing APN settings and reboot did not work. I just inserted the Verizon SIM came with the phone and made a phone call. Of course it's not activated, so I hang up when it reached Verizon automated system. Guess what, now SIM from Lycomobile works. H2O Wireless SIM also works. It means that it now can work with AT&T and T-Mobile network.
sam369 said:
Problem solved.
Changing APN settings and reboot did not work. I just inserted the Verizon SIM came with the phone and made a phone call. Of course it's not activated, so I hang up when it reached Verizon automated system. Guess what, now SIM from Lycomobile works. H2O Wireless SIM also works. It means that it now can work with AT&T and T-Mobile network.
Click to expand...
Click to collapse
I'm in a similar boat as you (4.4.4 on Cricket Wireless, wanting to upgrade to 5.1.1). I just want to make sure I understand what you did to restore service:
1. You had phone working on AT&T with an older Android version (KK?)
2. You upgraded to a newer version via the Verizon upgrade tool (I assume 5.0.1 since 5.1.1 is not yet available via the tool)
3. You lost AT&T service after upgrade
4. You were able to restore AT&T service by using an inactive Verizon SIM and making a phone call
Is this correct? TIA
ftkftw said:
I'm in a similar boat as you (4.4.4 on Cricket Wireless, wanting to upgrade to 5.1.1). I just want to make sure I understand what you did to restore service:
1. You had phone working on AT&T with an older Android version (KK?)
2. You upgraded to a newer version via the Verizon upgrade tool (I assume 5.0.1 since 5.1.1 is not yet available via the tool)
3. You lost AT&T service after upgrade
4. You were able to restore AT&T service by using an inactive Verizon SIM and making a phone call
Is this correct? TIA
Click to expand...
Click to collapse
Mostly, except that I tried to upgrade from 5.0.1 to 5.1.1, but found that 5.1.1 was not yet available via the tool, but the process of installing the software on windows 10 and maybe I also used the Verizon SIM during the process which might have messed something up. I updated the firmware to 5.1.1 by downloading the zip file in a thread here and flashed it through recovery. The network connection problem was then solved by making a phone call with the SIM came with the phone.
sam369 said:
Mostly, except that I tried to upgrade from 5.0.1 to 5.1.1, but found that 5.1.1 was not yet available via the tool, but the process of installing the software on windows 10 and maybe I also used the Verizon SIM during the process which might have messed something up. I updated the firmware to 5.1.1 by downloading the zip file in a thread here and flashed it through recovery. The network connection problem was then solved by making a phone call with the SIM came with the phone.
Click to expand...
Click to collapse
I just updated via the Verizon tool (BPA1 finally showed up) and it was, surprisingly, perfectly fine. I first backed up as much as I can (via Smart Switch and Helium app), then pulled my mSD card, left my SIM card in the phone, and proceeded to update. After the first boot stuff (app optimization, etc.) I soon saw the AT&T sign in the notification bar, and I was able to make a phone call without doing anything else. With all the reports of SIM card locking after updating I was worried that I might run into the same issue, but was pleasantly surprised that I didn't. I had to re-enter the APN setting as the upgrade seemed to have removed it, but after re-adding Cricket's APN I was able to get cellular data as well.
Thanks again for your help
You need to access the hidden menu and change your radio and modem protocols. There's a forum on XDA called domestic and internation sim or network unlock for spring but should work the same on verizon
fyi, i got my note 4 working on gsm using 2 different freedompop sims-the at&t lte sim gets lte via band 4.
the global sim based on t-mobile did get hpsda+
just change the apn