htc desire 816 - Desire 816 Q&A, Help & Troubleshooting

Stop on my phone HTC logo I do not have any Recovery , whether indigenous or rate Can I find help

yousefm833 said:
Stop on my phone HTC logo I do not have any Recovery , whether indigenous or rate Can I find help
Click to expand...
Click to collapse
Post it in right device section

First of all, we'll need more information about your device.
1. When you hold the power button + volume down, are you able to boot into hboot? (white screen with phone specs) if you are, please post that screen.
2. Have you installed all drivers for the device? (HTC Sync, Java and ADB)
If yes,
- Navigate to ADB folder and click on any free space while holding the shift Key
- Choose 'Open command window here'
- Once cmd is started use this command
Code:
fastboot devices
and check if your device is listed, then type
Code:
fastboot getvar all
and copy/paste code here.
If no,
install all drivers and follow the steps above.

Related

Phone Bootloops. New to HTC.

Hi Guys,
One of my friends HCT one X is just going into bootloop. she has no idea what happened. She tried to upgrade the OS (via OTA) and probably slept. So i suspect that the update did not complete properly and this is causing it.
I havent used HTC once, so i have no idea what S-off, on. Fastboot etc is.
I managed to go to the recovery mode (power +vol down) and see that
S-On
Hboot-0.96.0000
eMMC Bootmode-Disabled
CPU-Bootmode - Disabled
WW Secure Boot - Enabled
Can some one please let me know how to fix this issue.
Thanks
You need to download the android sdk bundle, extract it and navigate to the platform tools folder. Open a command window there.
Put the phone in the bootloader by holding the power button and the volume - button together as long as it takes to see the bootloader.
Then connect it to the pc and type this in the command window
Fastboot getvar version-main
A number should come out.
And if you have HTC syncmanager installed ? Uninstall it but leave the drivers on the pc
Mr Hofs said:
You need to download the android sdk bundle, extract it and navigate to the platform tools folder. Open a command window there.
Put the phone in the bootloader by holding the power button and the volume - button together as long as it takes to see the bootloader.
Then connect it to the pc and type this in the command window
Fastboot getvar version-main
A number should come out.
And if you have HTC syncmanager installed ? Uninstall it but leave the drivers on the pc
Click to expand...
Click to collapse
OKay..this just went past my head. By SDK you mean HTC's SDK which is here - http://www.htcdev.com/devcenter/opensense-sdk or the Android SDK
I have the android sdk. I know that works

[Q] Please help me unlock my HTC desire 816w bootloader

Hello Guys..
A few days ago I have bought a Chinese HTC desire 816w, it comes with sense 5.5 so I decided to flash a new rom for it, but I'm stuck in unlocking the bootloader, I'm following the steps provided in htcdev.com and everything was fine till I reached the command "fastboot oem get_identifier_token" and when I write this command and press enter only this message appears ... (the three dots are the response from CMD) and after that nothing happens and cmd doesn't allow me to write anything more, please help, me I can't live with a locked bootloader.
Note: I have installed all the correct drivers and I have Google SDK and i use windows 8.1 (and tried once on windows 7) so I guess everything seem to be fine I don't know what's the problem
Note 2: when I try to go to Hboot (volume down+power) I get a totally different screen from the one supposed to appear and it is written in Chinese.
Guys Please hep me I have spent the last 2 days trying to figure this out.
Thank you so much
Danny.solon said:
Hello Guys..
A few days ago I have bought a Chinese HTC desire 816w, it comes with sense 5.5 so I decided to flash a new rom for it, but I'm stuck in unlocking the bootloader, I'm following the steps provided in htcdev.com and everything was fine till I reached the command "fastboot oem get_identifier_token" and when I write this command and press enter only this message appears ... (the three dots are the response from CMD) and after that nothing happens and cmd doesn't allow me to write anything more, please help, me I can't live with a locked bootloader.
Note: I have installed all the correct drivers and I have Google SDK and i use windows 8.1 (and tried once on windows 7) so I guess everything seem to be fine I don't know what's the problem
Note 2: when I try to go to Hboot (volume down+power) I get a totally different screen from the one supposed to appear and it is written in Chinese.
Guys Please hep me I have spent the last 2 days trying to figure this out.
Thank you so much
Click to expand...
Click to collapse
When on XDA I assume you selected "HTC One" as the model? Also, you have the fastboot command line open but when you go to the bootloader are you presented with two options that the volume keys can move on or are there more than two with each selection a different color?
When you enter the bootloader;
- your in hboot mode
- pressing the power button once will enter fastboot
- then you run the get token command
- get the code
- send it to htcdev
- get the file from email
- drop it in the adb folder " platform-tools "
- run the command to flash it then type " adb reboot fastboot " or press volume down 3 times and press power button.
If the bootloader has two options only on the main screen it should be either "fastboot / recovery" listed or "yes / no".
This should work, let me know how it goes.
If possible take a picture of your bootloader screen.
Also, if it says " Uboot"; its a fake HTC device.
Sent from my 710C using XDA Free mobile app
The thing is, that when I'm trying to get into the bootloader by the official way (Power + vol down) I get a different screen from the "supoosed to be" Hboot screen it's written in chinese in other words, it's not the Hboot screen I saw on many tutorials, I have translated what is written on the chinese "hboot screen" and it appears to be a page to test if the components of the device are working properly and this is the only page I get from pressing vol down+ power,so I couldn't do anything but to enter the fastboot mode by the ADB command "ADB reboot bootloader" and only after that i get into the fastboot mode, but I got the same error while trying to get the identifier token..
I have attached a photo for the "chinese hboot" screen that appears when I press (vol down+power) and a photo for the error I get when I try to get the identifier token
I guess my device is either fake (hope not) or modified.. if it is modified is there anyway to install the HTC Hboot on it?
Thank you
Danny.solon said:
The thing is, that when I'm trying to get into the bootloader by the official way (Power + vol down) I get a different screen from the "supoosed to be" Hboot screen it's written in chinese in other words, it's not the Hboot screen I saw on many tutorials, I have translated what is written on the chinese "hboot screen" and it appears to be a page to test if the components of the device are working properly and this is the only page I get from pressing vol down+ power,so I couldn't do anything but to enter the fastboot mode by the ADB command "ADB reboot bootloader" and only after that i get into the fastboot mode, but I got the same error while trying to get the identifier token..
I have attached a photo for the "chinese hboot" screen that appears when I press (vol down+power) and a photo for the error I get when I try to get the identifier token
I guess my device is either fake (hope not) or modified.. if it is modified is there anyway to install the HTC Hboot on it?
Thank you
Click to expand...
Click to collapse
The only thing I can recommend to you is that you try adb reboot fastboot and to make sure that fastboot is unchecked in the options of the device. If you cannot access the code after these options then I'm afraid to say your device is fake. Not only that but due to current limitations on this specific device, there is no way to flash a completely different bootloader. Besides; as for HTC - all are the same/similar in layout, just language modified.
You could try to click each one of those options and hopefully you'll come across the bootloader. You never know maybe that's just an extra menu; although, I highly doubt it.
Sorry
Sent from my 710C using XDA Free mobile app
Did you solve the problem? I just bought a htc 816w and have the same problem now.
From looking at that second screen shot, it looks like the recovery, not fastboot. Fastboot should have a white background(at least it does on mine), while recovery has the dark background. Also, fastboot should have some info at the top of the screen and commands close to the middle, while recovery only at the top of the screen. Try the advice given above, go to settings-power and make sure Fast Boot is unchecked. Go to About in Settings, then Software Information, select More and tap on Build number until Devloper Options are enabled. In Developer Options, check the USB Debugging option. Now plug it into your PC and try the command
adb reboot bootloader
That should get you into fastboot. Then you can contnue with unlock commands.
riggerman0421 said:
From looking at that second screen shot, it looks like the recovery, not fastboot. Fastboot should have a white background(at least it does on mine), while recovery has the dark background. Also, fastboot should have some info at the top of the screen and commands close to the middle, while recovery only at the top of the screen. Try the advice given above, go to settings-power and make sure Fast Boot is unchecked. Go to About in Settings, then Software Information, select More and tap on Build number until Devloper Options are enabled. In Developer Options, check the USB Debugging option. Now plug it into your PC and try the command
adb reboot bootloader
That should get you into fastboot. Then you can contnue with unlock commands.
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i dont see any Power option on my device so i cant fastboot unchecked... my device is 816w a5_TL .
when i go to fasboot,,, i see white screen with 3 android icon :/
The command adb reboot botloader takes the device to fastboot. But the command fastboot oem get_identifier_token just shows ... (three dots), no code appears
Any one helps?
hi did you resovle it
hi
Please did you resolve this because i am facing the same sitution
did you resolve it
hi
hi
Please did you resolve this because i am facing the same sitution..
phammduc said:
The command adb reboot botloader takes the device to fastboot. But the command fastboot oem get_identifier_token just shows ... (three dots), no code appears
Any one helps?
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Click to collapse

No fastboot

Guys, when i try to enter fastboot mode (press power botton + volume down) my phone enters straight to the stock recovery .. No fastboot menu, can anyone help ?
Sent from my HTC Desire 816G dual sim using XDA Free mobile app
riadhcherif said:
Guys, when i try to enter fastboot mode (press power botton + volume down) my phone enters straight to the stock recovery .. No fastboot menu, can anyone help ?
Sent from my HTC Desire 816G dual sim using XDA Free mobile app
Click to expand...
Click to collapse
Was there any solution for this problem?
Try to open Fastboot with adb commands.
First of all, make sure USB-Debugging is enabled on your device and all drivers are up-to-date (HTC Sync, Java and fastboot).
- Download ADB fastboot folder (just extract it to C:\ and you're good to go)
- Connect your device and PC using usb data cable
- Navigate to ADB folder and click on any free space while holding the shift Key
- Choose 'Open command window' here
- Once cmd is started use this command
Code:
fastboot devices
and check if your device is listed, then type
Code:
adb reboot fastboot
to reboot your device. It should start in fastboot mode.
nukaru said:
Try to open Fastboot with adb commands.
First of all, make sure USB-Debugging is enabled on your device and all drivers are up-to-date (HTC Sync, Java and fastboot).
- Download ADB fastboot folder (just extract it to C:\ and you're good to go)
- Connect your device and PC using usb data cable
- Navigate to ADB folder and click on any free space while holding the shift Key
- Choose 'Open command window' here
- Once cmd is started use this command
Code:
fastboot devices
and check if your device is listed, then type
Code:
adb reboot fastboot
to reboot your device. It should start in fastboot mode.
Click to expand...
Click to collapse
Thanks for the advice, but it's not working. I keeps rebooting because it seems like I have no fastboot on this phone...
Could you maybe have a look in this thread as well: http://forum.xda-developers.com/desire-816/help/816g-indian-dual-sim-rom-installed-cwm-t3302234
Any help would be much appreciated!
VollNoob said:
Thanks for the advice, but it's not working. I keeps rebooting because it seems like I have no fastboot on this phone...
Could you maybe have a look in this thread as well: http://forum.xda-developers.com/desire-816/help/816g-indian-dual-sim-rom-installed-cwm-t3302234
Any help would be much appreciated!
Click to expand...
Click to collapse
i have same problem!
i fund that beacus my device is based MTK cpu dont have fastboot & bootloader!
are you find any solution for this problem?!
Take a look here.

Bricked, completely noob in HTC, need some help for a friend.

I'm not a HTC user myself, but my friend got his 816 on bootloop, and if he hold the power + vol- button in boot he will get the android robot screen, but not the menu which is supposed to come.
Sorry I'm a sony user and i'm not familiar with htc, the phone is not even on my hand but i'm just trying to flash the stock firmware again. Could someone give me a simplest possible guide,maybe something like flashtool on xperia.
And how do i completely shut down a HTC phone? it keeps rebooting itself with power and vol+
Thanks
First of all, to help, we'll need to know more specs of the phone..
If your in a bootloop, try holding vol +, vol - and power at the same time, once the screen is completely black, hold vol- and power. If you're doing it right, your device should boot in the boatloader. White background, phone specs at the top.
Please post this data, since we'll need to know the device model to help.
If this doesn't work, try to use adb commands.
First of all, make sure USB-Debugging is enabled on your device and all drivers are up-to-date (HTC Sync, Java and fastboot).
- Download ADB fastboot folder (just extract it to C:\ and you're good to go)
- Connect your device and PC using usb data cable
- Navigate to ADB folder and click on any free space while holding the shift Key
- Choose 'Open command window' here
- Once cmd is started use this command
Code:
fastboot devices
and check if your device is listed, then type
Code:
adb reboot fastboot
to reboot your device. It should start in fastboot mode.
And if that doesn't work either, try using
Code:
fastboot getvar all
instead of
Code:
adb reboot fastboot
and post the result.
Please make sure to delete the lines
(bootloader) serialno: and (bootloader) meid: since they won't be needed. Never post your imei on the internet.
nukaru said:
First of all, to help, we'll need to know more specs of the phone..
If your in a bootloop, try holding vol +, vol - and power at the same time, once the screen is completely black, hold vol- and power. If you're doing it right, your device should boot in the boatloader. White background, phone specs at the top.
Please post this data, since we'll need to know the device model to help.
If this doesn't work, try to use adb commands.
First of all, make sure USB-Debugging is enabled on your device and all drivers are up-to-date (HTC Sync, Java and fastboot).
- Download ADB fastboot folder (just extract it to C:\ and you're good to go)
- Connect your device and PC using usb data cable
- Navigate to ADB folder and click on any free space while holding the shift Key
- Choose 'Open command window' here
- Once cmd is started use this command
Code:
fastboot devices
and check if your device is listed, then type
Code:
adb reboot fastboot
to reboot your device. It should start in fastboot mode.
And if that doesn't work either, try using
Code:
fastboot getvar all
instead of
Code:
adb reboot fastboot
and post the result.
Please make sure to delete the lines
(bootloader) serialno: and (bootloader) meid: since they won't be needed. Never post your imei on the internet.
Click to expand...
Click to collapse
Thanks for your help, i'll give a try

HTC M8 (T-Mobile) Recovery To Stock Instructions

~Disclaimer~
If You Brick Or Damage Your Device I Take No Fault
Do This At Your Own Risk
Read Steps Carefully
~Disclaimer~
This Will Wipe Your Device Completely And Return It To STOCK (How It Was When You Got It Out From Box)
~Device Specifications~
Phone Model: HTC One M8 (T-Mobile)
Bootloader: LOCKED Or RELOCKED
CID: T-MOB010
Android: 6.0 (Marshmallow)
Root Status: Doesn't Matter
~Device Specifications~
~Prerequisites~
Download: RUU_M8_UL_M60_SENSE70_MR_TMOUS_6.20.531.5 Name Of File
You Can Get This On http://www.htc.com/us/support/htc-one-m8/news/
(Not Posting Link, Just Copy And Paste Into Your Browser)
Phone Battery At 30%+ If You Get Error 120 Even If Your Battery Is Above 30% Enter Recovery And Go Into Fastboot
ADB/Fastboot
Latest HTC Drivers Installed
Windows Computer To Run The RUU.exe
~Prerequisites~
~Steps~
Step 1: Make Sure You Have Developers Options Enabled
Go To Settings​Scroll Down To About And Click On It​Depending On Your Custom ROM That You're Running Find Build Number And Tap At Least 7 Times​If You're Running Stock And Want To Upgrade Just Tap About, Then Tap Software Information, Then Progress To Click More, Then Tap Your Build Number 7 Times​
Step 2: Go Into Developers Options And Enable USB Debugging
Go To Settings​Scroll Down To Developers Options And Click On It​Scroll Down A Little Bit And Tap/Check USB Debugging​
Do This Only If Your Bootloader Is UNLOCKED, If Yours Is Already Locked Scroll Down To Step 3B
Step 3A: Boot Your HTC One M8 Into Bootloader Or Recovery Steps Below
Power Your Device Down Completely​Click And Hold The Volume Down Button​While Holding The Volume Down Button Use Your Other Hand And Hold In Power Button At The Same Time And Continue To Hold​After About 5 Seconds Let Go Of The Power Button But Continue Holding The Volume Down Button Until You See The Bootloader/Recovery Screen​Now Use The Volume Down And Volume Up Buttons To Navigate To Fastboot​Once You Have Navigated To Fastboot Click Your Power Button To Enter Fastboot​Connect Your HTC One M8 To Your Computer Through The USB 2.0 Drive​
Step 4A: Now Get ADB Ready To Ensure Your Device Is Connected Correctly
Continue By Going Into Your ADB/Fastboot Folder​Hold Shift And Right Click On An Open Area​Click Open Command Window Here​
Step 5A: Locking Bootloader And Checking Your CID
Run The Command Without The Quotes " " "adb devices"​Your Device Number And State Should Pop Up​ Ex. F39J9q0wS830 Device
If You Don't See This Ensure You Have Done Step 2 Correctly And Try Again​Next Run The Command Without The Quotes " " "fastboot oem lock"​Wait About 10 Seconds To Ensure Command Goes Through And On The Command Prompt Running ADB You Should See "Success Or Okay"​Next Run The Command Without The Quotes " " "fastboot getvar cid"​Your CID Should Be Displayed As: T-MOB010 Or Something With "T-MOB"​Now Run The Command Without The Quotes " " "adb reboot bootloader" Or Do It Manually​
Step 6A: Now That Is Done, Go To Your Windows Laptop And Run The RUU.exe File As An Administrator (It Takes A Few Minutes To Load)
Accept The License And Terms Agreement​
Step 7A: Now The HTC Update Utility Should Pop Up
Read The Disclaimer And Check I Understand And Click Next​It Will Tell You To Change Your PC Screen Settings, Do Everything It Says To Do​Since Your Phone Is Already Connected You Will Click Next​It Will Ask Which ROM Image To Update, Just Click "Update Rom Image" Located On The Lower Middle Part Of The HTC Update Utility​Once Done You Should See Under ROM Image, ROM Image 6.20.531.5​Click Next And Progress With The Installation​Leave Your Phone Alone untouched For About 10-20 Minutes​Your Phone Will Reboot Several Times​Once The Update Is Finished The HTC Update Utility Will Tell You, Just Click Finish And Unplug Your HTC One M8 From Your Computer​Your Phone Should Boot Up, If It Doesn't Just Hold Down The Power Button To Do So​THE FIRST BOOT WILL TAKE ABOUT 4 MINUTES​The Boot Sequence Should Be, HTC Logo, Then T-Mobile Screen, Then HTC ONE Logo​At Times The T-Mobile Screen Will Show After The HTC ONE Logo​
Step 8A: Now Set Up Your HTC One M8 Stock Running Android 6.0 (Marshmallow)
Just Follow The Screen Prompts​
If Your Bootloader Is Already LOCKED Follow These Steps​Step 3B: Boot Your HTC One M8 Into Bootloader Or Recovery Steps Below
Power Your Device Down Completely​Click And Hold The Volume Down Button​While Holding The Volume Down Button Use Your Other Hand And Hold In Power Button At The Same Time And Continue To Hold​After About 5 Seconds Let Go Of The Power Button But Continue Holding The Volume Down Button Until You See The Bootloader/Recovery Screen​Now Use The Volume Down And Volume Up Buttons To Navigate To Fastboot​Once You Have Navigated To Fastboot Click Your Power Button To Enter Fastboot​Connect Your HTC One M8 To Your Computer Through The USB 2.0 Drive​
Step 4B: Now Get ADB Ready To Ensure Your Device Is Connected Correctly
Continue By Going Into Your ADB/Fastboot Folder​Hold Shift And Right Click On An Open Area​Click Open Command Window Here​
Step 5B: Checking Your CID
Run The Command Without The Quotes " " "fastboot getvar cid"​Your CID Should Be Displayed As: T-MOB010 Or Something With "T-MOB"​Now Run The Command Without The Quotes " " "adb reboot bootloader" Or Do It Manually​
Step 6B: Now That Is Done, Go To Your Windows Laptop And Run The RUU.exe File As An Administrator (It Takes A Few Minutes To Load)
Accept The License And Terms Agreement​
Step 7B: Now The HTC Update Utility Should Pop Up
Read The Disclaimer And Check I Understand And Click Next​It Will Tell You To Change Your PC Screen Settings, Do Everything It Says To Do​Since Your Phone Is Already Connected You Will Click Next​It Will Ask Which ROM Image To Update, Just Click "Update Rom Image" Located On The Lower Middle Part Of The HTC Update Utility​Once Done You Should See Under ROM Image, ROM Image 6.20.531.5​Click Next And Progress With The Installation​Leave Your Phone Alone untouched For About 10-20 Minutes​Your Phone Will Reboot Several Times​Once The Update Is Finished The HTC Update Utility Will Tell You, Just Click Finish And Unplug Your HTC One M8 From Your Computer​Your Phone Should Boot Up, If It Doesn't Just Hold Down The Power Button To Do So​THE FIRST BOOT WILL TAKE ABOUT 4 MINUTES​The Boot Sequence Should Be, HTC Logo, Then T-Mobile Screen, Then HTC ONE Logo​At Times The T-Mobile Screen Will Show After The HTC ONE Logo​
Step 8B: Now Set Up Your HTC One M8 Stock Running Android 6.0 (Marshmallow)
Just Follow The Screen Prompts​
Congratulations You Successfully Updated Or Returned Your HTC One M8 To Stock​KEEP IN MIND YOU NO LONGER HAVE ROOT​
If You Have Any Questions Or Need Help Just Comment On The Thread And I Will Reply ASAP

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