Greetings,
Since some system versions, EAS doesn't work using ASUS's mail client.
I usually use my device with root and XPosed framework, but doing a factory reset and reflashing system partition didn't improve the situation.
The mail clients fails to fetch new mails most of the time, i say most because once a month, some time, there is a new mail notification (but the mail that got sync are weeks old already)
I wasn't able to reproduce the problem on IMAP accounts. I was able to reproduce the problem with two Microsoft accounts (on different microsoft's servers) and on one company exchange server.
At this point I don't know what to do to resolve this problem as I wasn't able to pinpoint to a 100% accuracy what cause this (but I've seen numerous report about EAS syncing problem that are specific to ASUS mail client) and I really want to have the ASUS email client working rather than replacing it (because i'm not aware of another mail client that supports the "VIP" system)
Thanks for reading to this point.
Best regards,
Magissia
Related
Which ROM supports 2 exchange accounts ???
I need synchronize 2 exchange account in phone.
Thankx.
Nobody really knows help ?
I have never seen one, sorry.
http://blog.daveburrows.com/2009/10/28/android-2-0-to-support-multiple-exchange-accounts/
"Android 2.0 (Eclair) is due to be released soon, amongst a number of new features Eclair will boost support for multiple email accounts running on the same device and offer full multiple Exchange account support."
I tryed some custom ROM with 2.0 and 2.1 and none support multiple exchange account.
Stock Android 2.0 upwards should have this feature. Unfortunately it doesn't support policy enforcement. Only HTC Roms support policy enforcement, but no multiple Exchange accounts, from what I know.
I think there are some Exchange-Mail-Apps in the marketplace. I remeber to have used the 3rd party app TouchDown Echange until hero came out with native exchange support.
Try one of these apps, they bring you a fully separated inbox. Maybe not quite well integrated into OS-features, but usable für reading and writing mails + calendar appointments.
I don't know of a single device that can handle multiple *exchange* accounts i.e multiple ActiveSync accounts.
You can have one configured with activesync and one configured with imap sure, but both won't be typical *push* activesync.
I don't believe it to be possible, but maybe im wrong?
I decided that the private mail i have at exchange with the domain redirects to Gmail and it will work.
Hi,
I'll be receiving my new toy next week and after being a HD2 user and growing tired of winmo I was hoping to have multiple exchange server support on the Desire.
According to android this is possible from 2.0.
However it seems HTC has disabled the function and only allows 1 exchange server to be entered.
My main reason for this setup would be to have my work e-mail and my google account ( mail/contact/calendar ) simultaniously on the phone.
Anybody got an idea how to get this working?
Perhaps a different app than the HTC mail application?
Any hints/tips would be appreciated
re: multiple Exchange server support
dirk07,
As far as I can see, there is no option for setting up more than one Exchange server in the Desire. As soon as you set up one Exchange account, when you try to add another account, "Exchange" is no longer in the list of options. However, you *can* have both Exchange and Gmail and numerous other mail accounts set up at the same time, which sounds like it would work for you. You normally would not access your Google account as an Exchange server, would you?
John
True..
However the reason I want to sync my gmail with exchange is cause I also need my contacts and calendar from them..
the work e-mail would need to be exchange as it is the only way I can reach it .. ( no imap/pop access )
Would it be possilbe when disableing sense?
or use something else to sync contacts/calendar?
Your contacts and calendar will come over automatically from your Google account (when you set up the phone, you provide your Google account details). You don't need anything related to Exchange to make your Google stuff synch - that is built into Android. I have a setup just like you, my work email comes across via Exchange, and the Google stuff comes across as well (contacts/calendar/mail) via the Google account setup on the phone.
John
Syncing contacts with more than one source is always a bad idea. I tried this on WinMo with exchange and windows live and found a couple of issues which you are likely to run into with exchange/gmail sync. They are:
1) Exchange sees the entries from live as unique, different entries resulting in duplicate contacts.
2) If you delete an entry from one source, it gets 'revived' when next sync with the other source.
There may be fixes for these issues now but I gave up on it long ago and use my exchange contacts folder as the source of truth.
Im pretty sure you would have experienced these problems before... just adding my 2p
Edit: forgot to mention - without sense, I don't even think you can sync contacts?? Anyone confirm?
@bcmobile
well i would only be syncing mail from one source and mail/contacts/calendar from another
I allready make a point of only keeping my contacts/calendar on one list so I dont get duplicates etc..
@jstegeman
I hope this works If google mail/contacts/calendar syncs by default I indeed would be able to add work mail as my one exchange source..
Guess I wont be able to test untill friday
you can definately have both setup i.e. exchange / gmail as i have. I only have contacts in exchange though. I have also setup gmail so can see emails from there also.
OK guys i thought i would summarise my battle with the energy ROM and activesync/sense 2.5 for my hd2
Previous i had o2 Uk's stock rom, it was ok, but my main mod was to pull email, contacts and calendar off my exchange server and sync the calendar and contacts with my google account through activesync. I used the EnableNonLocalCrossPolination method (ENLCP)to do this.
When i install this ROM i had one problem, the registry key ENLCP was not there. So i entered it and attempted the same trick. However sense would not let me add another activesync account.
Firstly i wiped the phone, then i went in and pair my phone with activesync on my pc. This would enable the ENLCP reg key that i was looking for. I then disconnected the phone, checked the ENLCP reg key on the phone, set it to 1, and then deleted the PC active sync profile on the phone and pc.
After another soft reset i disable sense from the home screen. Another soft reset.
On the next boot i enter the options for googles exchange server (m.google.com) and only ticked the contacts. These sync'd ok. I think enter microsofts email client and enter the 2nd exchange server. Here i only set it to sync my email. I then tested both exchange servers in activesync. They worked!
So i enabled calendar and contacts on both exchange servers and only email on one of them. This again sync'd great. I re-enalbed sense and did another soft reset for good measure.
Sense picked up the email exchange server, but not the google one! Great! Now i add the googlemail email as an imap account through sense and i am done.
Hopefully this helps someone as i have initially struggled with this ROM.
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you
Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you
Hi, I'm a few days into using my HTC One X (first time Android user having just switched from WM6.5) and have found a problem with syncing with Exchange Activesync (Office 365). I'm set up to sync mail, contacts, calendar and tasks with EAS. The problem is with my contacts in the stock "People" app.
I notice for new EAS contacts that I create from the phone (i.e. from an incoming call or SMS), the contact is synced up to OWA and Outlook. But when I make a change to the contact item from OWA or Outlook, the changes do not sync back to the phone. However, if I make another change to the same contact from the phone, it will sync up. It's only syncing one way i.e. from the phone.
This does not happen to the other contacts that were originally downloaded to the phone from Exchange. Meaning, changes to these other contacts will sync both ways - from OWA/Outlook to the phone and vice versa.
Does anyone else have this problem? Better yet, a solution?
Thanks in advance.
ps. If it's any help, I've also downloaded Touchdown to my phone to test. But note that the contacts in Touchdown are not copied/linked to the native phonebook (People app).
Hi UKC1,
What happens when you add a new contact from the Exchange end? Does it sync to your phone, if so do edits to that contact on the phone sync back?
I have Exchange so I will test this for you now, but on the surface it would sound like the contacts that you have added from receiving a call or an SMS are going to a different address book behind the scenes, one that is outside of the Exchange sync scope.
EDIT: I note that when I enter the 'People' app on my phone, and manually add a new contact, I am able to choose from four address books (SIM, Phone, Exchange, Google).
Whilst I haven't tested any further just yet, it could be the issue I mentioned above that you are not creating the contact on the phone inside the 'Exchange' address book, and therefore it will not sync with Exchange.
I was able to reproduce your issue. Create contact on phone in default address book (which is Exchange), contact syncs to Exchange OK. Make change on phone, change updated Exchange OK. Make change in Outlook, contact did not get updated = FAIL. I waited quite a while too (all other changes were instant).
........
However, maybe I have some good news for you, the contact DID get updated after I rebooted the phone.
Can you please confirm that works for you?
Yes, you have reproduced my exact problem. And I tested it again today - same thing. I guess I'm not the only one with this problem then. I elevated it to HTC but there's no response yet.
Anyway, so I rebooted as you suggested but no it didn't work - the outlook/exchange-amended changes DID NOT sync back to my phone. Only when I removed the EAS account and re-setup the account did everything sync. Then I tested it again by creating more contacts from the phone.
Funny thing is that now some of phone-created contacts are syncing both ways now. But others are still not.
I can keep testing but my actual EAS account has 3000+ contacts. There's no way I can keep track what is synced.
This people app is just looking unreliable. Any other ideas?
Nothing that I know of with EAS support. Could be because you have a large number of contacts. If I was to suggest anything it would be split them up into groups. Then again with 3000 contacts I would assume you have already done that! Perhaps try an AOSP ROM such as Trips CM9 and try the default ICS experience to see if you have the same issue. Could be the People app, could be the EAS support within ICS itself. Would be interested in your findings.
Hi everyone!
No matter how many times I try I can't get my g3 to connect to my work exchange email account.
I'm 100% sure all the info is correct. Works fine on my galaxy s4.
Anyone else having this issue? Might be a deal breaker for me if I can't get this working.
swagooo said:
Hi everyone!
No matter how many times I try I can't get my g3 to connect to my work exchange email account.
I'm 100% sure all the info is correct. Works fine on my galaxy s4.
Anyone else having this issue? Might be a deal breaker for me if I can't get this working.
Click to expand...
Click to collapse
I just got a G3 today and had the same issue trying to setup my corporate email account. It looks like the email client is broken.
I downloaded "MailWise" from the play store and was up and running in a few minutes. I don't like having to use an additional email client, but at least it works.
Turns out my problem was related to my being an admin account on the exchange server. Had to enable permissions inheritance ok my account. Works now.
swagooo said:
Turns out my problem was related to my being an admin account on the exchange server. Had to enable permissions inheritance ok my account. Works now.
Click to expand...
Click to collapse
Oddly enough I tried it again this morning and it worked for me. I don't why I kept failing yesterday.
Exchange issues...
Hi all,
I got a very similar issue: I got my frame repaired (LG G3 case broke at microphone hole) with some potential upgrade to the latest software. Since then I can't access my exchange server anymore through the "built-in" email program! Access is still easy through all of my other devices (S3, Note 10.1)...
Only solution I found: The "Nine" app works very nicely (14 days free, US$9.99 therafter) and easily connects to the exachange server and leads to synchronization of emails, contacs, calendar, notes and tasks! So the problem lies within the Android 4.4.2 email program!
Let's cross fingers that Google is addressing / solving that issue soon!
Best regards, UP
grandpa_moses said:
Hi all,
I got a very similar issue: I got my frame repaired (LG G3 case broke at microphone hole) with some potential upgrade to the latest software. Since then I can't access my exchange server anymore through the "built-in" email program! Access is still easy through all of my other devices (S3, Note 10.1)...
Only solution I found: The "Nine" app works very nicely (14 days free, US$9.99 therafter) and easily connects to the exachange server and leads to synchronization of emails, contacs, calendar, notes and tasks! So the problem lies within the Android 4.4.2 email program!
Let's cross fingers that Google is addressing / solving that issue soon!
Best regards, UP
Click to expand...
Click to collapse
Have you manually updated to the latest Google exchange apk? It's available in this post regarding the new Gmail 5.0 and Exchange 5.0 apks. http://www.androidpolice.com/2014/1...-support-material-design-landed-apk-download/
Keep in mind that there is an ever newer version of the Gmail 5.0 apk that has been released, so double check your version number before updating that specific apk. But the exchange apk is the latest that has been released.
These updates have allowed me to connect to my work's Exchange server through gmail. So not only does the exchange connection seem to be working, the gmail app has been updated to allow these types of accounts to be added. It's nice to have one gmail interface where I can access all my gmail and exchange (and Imap, pop, etc) email accounts.
Exchange problems
sic0048 said:
Have you manually updated to the latest Google exchange apk? It's available in this post regarding the new Gmail 5.0 and Exchange 5.0 apks.
Keep in mind that there is an ever newer version of the Gmail 5.0 apk that has been released, so double check your version number before updating that specific apk. But the exchange apk is the latest that has been released.
These updates have allowed me to connect to my work's Exchange server through gmail. So not only does the exchange connection seem to be working, the gmail app has been updated to allow these types of accounts to be added. It's nice to have one gmail interface where I can access all my gmail and exchange (and Imap, pop, etc) email accounts.
Click to expand...
Click to collapse
____________
Hi,
I updated the email and the exchange APK files - all POP/IMAP access works fine but the exchange server is not reachable (it is, however, reachable via the browser app) - so I am still locked into the NINE app that works pretty nicely (I wonder why Google is not able to provide a similarly easy and functional app...).
Best, UP