Related
Long story short samsung repaired my phone and I think they sent back retail ed.
How can I tell
in download mode it says qu
qualcom secureboot : enabe (csb) is
that reads to me like boot loader is locked.
Anyone?
pospower said:
Long story short samsung repaired my phone and I think they sent back retail ed.
How can I tell
in download mode it says qu
qualcom secureboot : enabe (csb) is
that reads to me like boot loader is locked.
Anyone?
Click to expand...
Click to collapse
Under Download Mode it says "Mode: Developer" if it's still a Developer Edition. The guy I got mine from had the same thing happen. The first time he sent it in they sent it back with retail firmware in it. He got back in touch with them, sent it back and the second time they got it right. But before it came back he switched to T-Mobile. He sold me his Verizon Note 4 Dev Ed. It's working like it's supposed to now.
They can do it right but you'll probably have to hassle them to get it done. Good luck. :fingers-crossed:
Important note!!
stueycaster said:
Under Download Mode it says "Mode: Developer" if it's still a Developer Edition. The guy I got mine from had the same thing happen. The first time he sent it in they sent it back with retail firmware in it. He got back in touch with them, sent it back and the second time they got it right. But before it came back he switched to T-Mobile. He sold me his Verizon Note 4 Dev Ed. It's working like it's supposed to now.
They can do it right but you'll probably have to hassle them to get it done. Good luck. :fingers-crossed:
Click to expand...
Click to collapse
TO ALL OWNERS OF THE SAMSUNG NOTE 4 DEVELOPER EDITION (VERIZON)!
IF YOU HAVE DORKED UP YOUR PHONE - i.e. if you flashed the OTA with greater than version BOAF (or any version which took your developer phone and cooked it into a retail item), please read...
I just sent in my phone to Samsung, as I was one of "those" who accidentally whacked my Note 4 back to retail stone age!!
My phone is on it's way back, they overnighted the device.
Not only did they reflash my phone back to developer (gosh, would just love that ability to do that, yes!!), but my screen had burn-in and asked if they could replace the screen - I'd pay for it. They charge $237.01 to do it, BUT (BIG BUTT) the deemed it a manufacturer defect, and replaced it for no charge - NICE!
But, there are a few things to note: that's if you want to preserve the Note 4 for a while.
1. If you are stuck in retail mode, Samsung will fix it, at no charge. it takes a little less than two weeks to get it back to you.
a. Call 888 987-4375, follow the prompts, when you get to your first representative, ask them to pass you through to a service / support supervisor. Then, state you have a developer edition in which got put into retail mode (say it took an update) and you'd like it to be flashed back to developer - PLEASE NOTE: They will push it back to KitKat (ANJ5) "what the phone came with". They should not give you a hassle, they'd be glad to do it as a free service.
b. If there is another legit issue (like screen burn-in; in my case) they will diagnose it, and screen burn is typically covered, even out of warranty - pending any determination of additional abuse, but they will generally cover it. Additionally, any other defect that they may find, they will replace as...
c. Historically, my experience with Samsung is, even if the device, monitor, tv, computer etc is not functioning properly, even out of warranty they will repair it, again, pending any signs of abuse. this has been my experience - i.e. in 2003 I had a Samsung monitor which had a intermittent bug in it - even 2 years after the initial complaint and out of limited warranty, they had a new monitor in my hands next day, couldn't have been nicer too me, and I did not have to ask, they offered.
So, having said that - Though I think Samsung is completely dog-gone batty for doing up the Note 5 / S6 the way they did (sooooooo applesque) - they do stand behind their products.
anticloud said:
TO ALL OWNERS OF THE SAMSUNG NOTE 4 DEVELOPER EDITION (VERIZON)!
IF YOU HAVE DORKED UP YOUR PHONE - i.e. if you flashed the OTA with greater than version BOAF (or any version which took your developer phone and cooked it into a retail item), please read...
I just sent in my phone to Samsung, as I was one of "those" who accidentally whacked my Note 4 back to retail stone age!!
My phone is on it's way back, they overnighted the device.
Not only did they reflash my phone back to developer (gosh, would just love that ability to do that, yes!!), but my screen had burn-in and asked if they could replace the screen - I'd pay for it. They charge $237.01 to do it, BUT (BIG BUTT) the deemed it a manufacturer defect, and replaced it for no charge - NICE!
But, there are a few things to note: that's if you want to preserve the Note 4 for a while.
1. If you are stuck in retail mode, Samsung will fix it, at no charge. it takes a little less than two weeks to get it back to you.
a. Call 888 987-4375, follow the prompts, when you get to your first representative, ask them to pass you through to a service / support supervisor. Then, state you have a developer edition in which got put into retail mode (say it took an update) and you'd like it to be flashed back to developer - PLEASE NOTE: They will push it back to KitKat (ANJ5) "what the phone came with". They should not give you a hassle, they'd be glad to do it as a free service.
b. If there is another legit issue (like screen burn-in; in my case) they will diagnose it, and screen burn is typically covered, even out of warranty - pending any determination of additional abuse, but they will generally cover it. Additionally, any other defect that they may find, they will replace as...
c. Historically, my experience with Samsung is, even if the device, monitor, tv, computer etc is not functioning properly, even out of warranty they will repair it, again, pending any signs of abuse. this has been my experience - i.e. in 2003 I had a Samsung monitor which had a intermittent bug in it - even 2 years after the initial complaint and out of limited warranty, they had a new monitor in my hands next day, couldn't have been nicer too me, and I did not have to ask, they offered.
So, having said that - Though I think Samsung is completely dog-gone batty for doing up the Note 5 / S6 the way they did (sooooooo applesque) - they do stand behind their products.
Click to expand...
Click to collapse
Well that is really good to know. [emoji2] Thanks for the info.
Sent from my SM-N910V DE w/ MoRom
Can someone take a picture of the download screen that shows its a developer edition. I'm having a hell if a time communications with plano repair. They are either playing dumb or they are dumb. Got phone back broken first time second time broken but locked. Now they are sending me emails saying phone checks out fine what is the problem. I need to show them what an unlocked boitliader looks like I think it im going to get a retail phone back again.
pospower said:
Can someone take a picture of the download screen that shows its a developer edition. I'm having a hell if a time communications with plano repair. They are either playing dumb or they are dumb. Got phone back broken first time second time broken but locked. Now they are sending me emails saying phone checks out fine what is the problem. I need to show them what an unlocked boitliader looks like I think it im going to get a retail phone back again.
Click to expand...
Click to collapse
It's not too clear but maybe it'll be Ok.
Update: Did you follow the directions posted by @anticloud one post above my last post? Who is plano repair? The only people who have a prayer at knowing how to deal with a Dev Ed phone is Samsung Corporate Headquarters. And even there only a small handful of people who actually set up the Dev Ed phones are going to know what to do.
I finally was forced to update to android 5.0.1. I updated at work but it failed halfway through and is now in a boot loop. I've tried every solution the internet can provide me. What do I do now? The device IMEI has a limited warranty until 2017. I purchased through swappa. I have original box but no documentation besides the barcode sticker on the side. Will AT&T replace this? It was their update that caused this anyway. Any experiences with this sort of thing please? I dropped a large chunk of change on this paperweight. Thanks
Wildstar34 said:
I finally was forced to update to android 5.0.1. I updated at work but it failed halfway through and is now in a boot loop. I've tried every solution the internet can provide me. What do I do now? The device IMEI has a limited warranty until 2017. I purchased through swappa. I have original box but no documentation besides the barcode sticker on the side. Will AT&T replace this? It was their update that caused this anyway. Any experiences with this sort of thing please? I dropped a large chunk of change on this paperweight. Thanks
Click to expand...
Click to collapse
The first thing to do is find a local Best Buy with a Samsung Experience shop. They can reflash the firmware or send the phone in for repairs. This would be the best and easiest option. Most likely, you'll be able to get everything fixed in around an hour max.
BTW, it doesn't matter if the device was purchased from somewhere other than Best Buy!
I'm not sure if ATT will replace the phone if you didn't buy it from ATT. You can contact them to see though. Call them and tell them that you bought the device from Swappa. Though, most likely, they'll turn you away unless they have some sort of business alliance with Swappa.
Do this as a Plan B.
The third option is to get in contact with Swappa. I don't know anything about that service though. Usually in order to claim warranty, you need the device and proof of purchase. If Swappa has an online receipt, or even just an online purchase history, that should work. They most likely would just need some sort of proof that you actually bought the device from or through them. Like I said, I don't know anything about Swappa, so you'll have to contact them to get specifics of what you'd need.
When all else fails, go directly to Samsung. Again, tell them that you got the device from Swappa. Though, this would basically be like the first option, except that it would take longer.
All options except the first one may result in you getting a refurbished replacement. Just an FYI. The only way that Best Buy will give you a refurbished replacement is if they were to send the phone back to Samsung and it was replaced.
PM me if needed!
Sent from my SM-P600 using Tapatalk
spexwood said:
The first thing to do is find a local Best Buy with a Samsung Experience shop. They can reflash the firmware or send the phone in for repairs. This would be the best and easiest option. Most likely, you'll be able to get everything fixed in around an hour max.
BTW, it doesn't matter if the device was purchased from somewhere other than Best Buy!
I'm not sure if ATT will replace the phone if you didn't buy it from ATT. You can contact them to see though. Call them and tell them that you bought the device from Swappa. Though, most likely, they'll turn you away unless they have some sort of business alliance with Swappa.
Do this as a Plan B.
The third option is to get in contact with Swappa. I don't know anything about that service though. Usually in order to claim warranty, you need the device and proof of purchase. If Swappa has an online receipt, or even just an online purchase history, that should work. They most likely would just need some sort of proof that you actually bought the device from or through them. Like I said, I don't know anything about Swappa, so you'll have to contact them to get specifics of what you'd need.
When all else fails, go directly to Samsung. Again, tell them that you got the device from Swappa. Though, this would basically be like the first option, except that it would take longer.
All options except the first one may result in you getting a refurbished replacement. Just an FYI. The only way that Best Buy will give you a refurbished replacement is if they were to send the phone back to Samsung and it was replaced.
PM me if needed!
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Hey, thanks a lot. This may be the single most helpful forum post I've ever read. I will drive up to BestBuy tomorrow and give it a shot. I wasn't able to flash a AT&T stock rom through Odin, but I guess it's worth a shot. I believe the flash failure was due to the AT&T bootloader being locked?
Wildstar34 said:
Hey, thanks a lot. This may be the single most helpful forum post I've ever read. I will drive up to BestBuy tomorrow and give it a shot. I wasn't able to flash a AT&T stock rom through Odin, but I guess it's worth a shot. I believe the flash failure was due to the AT&T bootloader being locked?
Click to expand...
Click to collapse
Welcome!
Most likely something just went wrong during the installation. The bootloader is not a factor in this matter since all ATT Note 4s have it locked and the firmware is meant for this phone.
Now, if you had the phone rooted (permanently), installed a custom kernel and recovery, etc, then the update failure would be 100% explainable. But since you can't do any of that with this phone, then the most likely cause is just "sh1t happened" or the installation was interrupted (like battery died).
Sent from my SAMSUNG-SM-N910A using Tapatalk
Have you tried kies to reflash your phone?
floatingtrees said:
Have you tried kies to reflash your phone?
Click to expand...
Click to collapse
I used Kies, Kies3 and Swap Sync or whatever to do an emergency restore. All of them failed. Kies 3 recognized the phone and was 98% done downloading the firmware and then failed.
Also i am not rooted and never attempted a root (on this phone anyway).
Good news. Just got off the phone with AT&T and they have a replacement on the way. Thanks for your help everybody. We have achieved the best case senario for me as i was having problems with the volume buttons anyway
I would consider this case solved.
Wildstar34 said:
Good news. Just got off the phone with AT&T and they have a replacement on the way. Thanks for your help everybody. We have achieved the best case senario for me as i was having problems with the volume buttons anyway
I would consider this case solved.
Click to expand...
Click to collapse
Awesome! Win-win for you (I guess?)
If the volume keys were messed up, then I wonder if there was some other problems with the phone too. Ones you couldn't see... ones that prevented proper firmware installation.
Sent from my SM-P600 using Tapatalk
According to Samsung tech support this phone is made only for GSM networks and it's radio will not work with CDMA. I do get SOME service but it's very limited and my wife has the same model phone that we bought from Xfinity and the service is considerably better. Phone is practically brand new, is SIM Unlocked, I have factory reset it, checked carrier settings, carried it to a samsung warranty repair facility, etc. The last thing I can think of is to flash the firmware to Xfinity firmware, but is this a waste of time? Again, a Samsung tech said that AT&T carrier phones (even when they are unlocked like mine) won't work on CDMA.
bryetownsend said:
According to Samsung tech support this phone is made only for GSM networks and it's radio will not work with CDMA. I do get SOME service but it's very limited and my wife has the same model phone that we bought from Xfinity and the service is considerably better. Phone is practically brand new, is SIM Unlocked, I have factory reset it, checked carrier settings, carried it to a samsung warranty repair facility, etc. The last thing I can think of is to flash the firmware to Xfinity firmware, but is this a waste of time? Again, a Samsung tech said that AT&T carrier phones (even when they are unlocked like mine) won't work on CDMA.
Click to expand...
Click to collapse
If you want to go ahead and flash it, look at this thread for Note10(steps are the same) except for firmware files of course. Start from page 2, this will have info you need and tools. You will recognize me by my avatar.
https://forum.xda-developers.com/galaxy-note-10/help/flash-t-mobile-firmware-unlocked-note-t3962844
Now you need to see if you want to go with unlocked firmware or Xfinity firmware?
In the SamFirm PC tool you will need to enter the following:
For Xfinity firmware, enter: SM-G960U as a model and CCT as a region and hit check update and download the firmware(I would start with Xfinity firmware)
For unlocked firmware, enter SM-G960U1 and XAA and check update and download firmware
Charkatak said:
If you want to go ahead and flash it, look at this thread for Note10(steps are the same) except for firmware files of course. Start from page 2, this will have info you need and tools. You will recognize me by my avatar.
https://forum.xda-developers.com/galaxy-note-10/help/flash-t-mobile-firmware-unlocked-note-t3962844
Now you need to see if you want to go with unlocked firmware or Xfinity firmware?
In the SamFirm PC tool you will need to enter the following:
For Xfinity firmware, enter: SM-G960U as a model and CCT as a region and hit check update and download the firmware(I would start with Xfinity firmware)
For unlocked firmware, enter SM-G960U1 and XAA and check update and download firmware
Click to expand...
Click to collapse
Hey thanks for this. So I have ODIN and have the appropriate firmware downloaded. I load the five files into ODIN, then turn phone off. Hold both volume buttons (up and down at same time) and hold power, let go of power when I see the splash (this is putting it into safe mode). Now it is in safe mode, but when I connect it to my laptop I don't see any blue bar or anything from ODIN saying that it recognizes my phone. Furthermore, when I hit START is immediately says "All Threads Completed (succeed 0/failed 0). Any idea what I'm doing wrong? Thanks
bryetownsend said:
Hey thanks for this. So I have ODIN and have the appropriate firmware downloaded. I load the five files into ODIN, then turn phone off. Hold both volume buttons (up and down at same time) and hold power, let go of power when I see the splash (this is putting it into safe mode). Now it is in safe mode, but when I connect it to my laptop I don't see any blue bar or anything from ODIN saying that it recognizes my phone. Furthermore, when I hit START is immediately says "All Threads Completed (succeed 0/failed 0). Any idea what I'm doing wrong? Thanks
Click to expand...
Click to collapse
You need to put your device in download mode. If you can't do it, then search online " Galaxy S9 download mode"...
You can keep your sim in the phone.
Download mode:
1) Volume down + Bixby button, then press and hold power button and when you see something on the screen(Samsung wording..), let go off power.
Preparation:
2) Launch Odin on your PC
3) Connect your device to PC and you will see blue box in ODIN showing that connecting is made
4) Important! - When you want carrier firmware, then there will be AP, BL, CP, CSC/Home CSC and USERDATA files in the firmware. I suggest you to use CSC instead of HOME CSC which will reset your software to factory. Only unlocked firmware doesn't include userdata file. Load appropriate file into each spot. Some of files may take longer to load, just wait
Flashing:
5) Hit start and it should take 5-7 min. After flash is done, you will see a PASS where the blue box was. The phone will restart and you can unplug the cable. Wait until all if done. If you get to a recovery screen with some simple error, just do "reboot system now"
Charkatak said:
You need to put your device in download mode. If you can't do it, then search online " Galaxy S9 download mode"...
You can keep your sim in the phone.
Download mode:
1) Volume down + Bixby button, then press and hold power button and when you see something on the screen(Samsung wording..), let go off power.
Preparation:
2) Launch Odin on your PC
3) Connect your device to PC and you will see blue box in ODIN showing that connecting is made
4) Important! - When you want carrier firmware, then there will be AP, BL, CP, CSC/Home CSC and USERDATA files in the firmware. I suggest you to use CSC instead of HOME CSC which will reset your software to factory. Only unlocked firmware doesn't include userdata file. Load appropriate file into each spot. Some of files may take longer to load, just wait
Flashing:
5) Hit start and it should take 5-7 min. After flash is done, you will see a PASS where the blue box was. The phone will restart and you can unplug the cable. Wait until all if done. If you get to a recovery screen with some simple error, just do "reboot system now"
Click to expand...
Click to collapse
People like you are the best kind of people. You take time out of your day to help people fix their problems and in doing so you took a load of stress off of my shoulders. I've worked for over a month to fix this reception issue. I could've just sold this phone for around $220 and taken the financial loss, then gone to comcast and bought one of their phones but you know I JUST paid this one off, and damnit I shouldn't have to do that. You made it possible for me to keep the phone that I bought, the phone I wanted in the first place and in turn saved me hundreds of dollars that I did not want to spend. I can not thank you enough for what you do. My phone is working great now after flashing the Xfinity firmware, I get 2 bars at my office when I used to get no service. Thank you again, may you live a long and happy life and may the world bring you as much joy as you have brought me. THANK YOU!
bryetownsend said:
People like you are the best kind of people. You take time out of your day to help people fix their problems and in doing so you took a load of stress off of my shoulders. I've worked for over a month to fix this reception issue. I could've just sold this phone for around $220 and taken the financial loss, then gone to comcast and bought one of their phones but you know I JUST paid this one off, and damnit I shouldn't have to do that. You made it possible for me to keep the phone that I bought, the phone I wanted in the first place and in turn saved me hundreds of dollars that I did not want to spend. I can not thank you enough for what you do. My phone is working great now after flashing the Xfinity firmware, I get 2 bars at my office when I used to get no service. Thank you again, may you live a long and happy life and may the world bring you as much joy as you have brought me. THANK YOU!
Click to expand...
Click to collapse
[email protected] that mammajamma beat me to it!!! this is exactly one of the main reasons i come on this site, to help people fix stuff exactly like this lol but this dude with the knowledge popped on here first and got ya taken care of.
bryetownsend said:
People like you are the best kind of people. You take time out of your day to help people fix their problems and in doing so you took a load of stress off of my shoulders. I've worked for over a month to fix this reception issue. I could've just sold this phone for around $220 and taken the financial loss, then gone to comcast and bought one of their phones but you know I JUST paid this one off, and damnit I shouldn't have to do that. You made it possible for me to keep the phone that I bought, the phone I wanted in the first place and in turn saved me hundreds of dollars that I did not want to spend. I can not thank you enough for what you do. My phone is working great now after flashing the Xfinity firmware, I get 2 bars at my office when I used to get no service. Thank you again, may you live a long and happy life and may the world bring you as much joy as you have brought me. THANK YOU!
Click to expand...
Click to collapse
Don't mention it! Thanks to you too! I am really happy it made your phone work! I just like to be more practical than manufacturers(you know which one I mean) and unfortunately tech support mostly gives pre-written answers. I have tried few times to help other people in that forum but moderators didn't like it(got a warnings) and I can't provide links anymore there.
Charkatak said:
Don't mention it! Thanks to you too! I am really happy it made your phone work! I just like to be more practical than manufacturers(you know which one I mean) and unfortunately tech support mostly gives pre-written answers. I have tried few times to help other people in that forum but moderators didn't like it(got a warnings) and I can't provide links anymore there.
Click to expand...
Click to collapse
Ugh that is frustrating to hear! That manufacturer (not Apple or LG or Nokia), private messaged me and said that "the hardware that comes with the Samsung Galaxy S9 phone from AT&T is different from the Hardware that comes with the Xfinity version and your AT&T purchased one will never work on CDMA networks" to which I responded "Can you replace it? It is under warranty for 6 more months" they said "We CAN replace it but only with another AT&T version." Absolutely absurd. I am VERY thankful for you, I've bragged on you all day to my coworkers in our IT department. My wife and I plan to have a child in the next year or so, if it is a boy I will name him Charkatak, unless you have another real name that you go by?
Charkatak said:
Don't mention it! Thanks to you too! I am really happy it made your phone work! I just like to be more practical than manufacturers(you know which one I mean) and unfortunately tech support mostly gives pre-written answers. I have tried few times to help other people in that forum but moderators didn't like it(got a warnings) and I can't provide links anymore there.
Click to expand...
Click to collapse
please DM me. if you have links that get you warned, i would seriously like to know what they are. i would honestly appreciate it
---------- Post added at 02:10 PM ---------- Previous post was at 02:08 PM ----------
bryetownsend said:
Ugh that is frustrating to hear! That manufacturer (not Apple or LG or Nokia), private messaged me and said that "the hardware that comes with the Samsung Galaxy S9 phone from AT&T is different from the Hardware that comes with the Xfinity version and your AT&T purchased one will never work on CDMA networks" to which I responded "Can you replace it? It is under warranty for 6 more months" they said "We CAN replace it but only with another AT&T version." Absolutely absurd. I am VERY thankful for you, I've bragged on you all day to my coworkers in our IT department. My wife and I plan to have a child in the next year or so, if it is a boy I will name him Charkatak, unless you have another real name that you go by?
Click to expand...
Click to collapse
that might be taking it a bit far LOLOLOL name your kid Lamborghini and maybe theyll give you a Urus!!!
bryetownsend said:
Ugh that is frustrating to hear! That manufacturer (not Apple or LG or Nokia), private messaged me and said that "the hardware that comes with the Samsung Galaxy S9 phone from AT&T is different from the Hardware that comes with the Xfinity version and your AT&T purchased one will never work on CDMA networks" to which I responded "Can you replace it? It is under warranty for 6 more months" they said "We CAN replace it but only with another AT&T version." Absolutely absurd. I am VERY thankful for you, I've bragged on you all day to my coworkers in our IT department. My wife and I plan to have a child in the next year or so, if it is a boy I will name him Charkatak, unless you have another real name that you go by?
Click to expand...
Click to collapse
Oh...don't name your child Charkatak It means: When you for example make an evil joke or your day has a lot of obstacles and it feels like en evil joke.
Basically a moderator from that forum removed some of my posts and PMed about their policy where we can't post external links that violate the policy or such. I promised to them not to post links, but instead I just tell people to search for XDA site and post things here. Pretty easy way out
Hi all. I am baffled as to what happened to my phone. It has no mods and is running stock android 11. It was absolutely fine, not having any issues at all, and I realized I hadn't rebooted it in a few weeks. So, I did a plain old restart.
And it died.
It won't do anything no matter how long I hold the power button down. The battery is fully charged.
Tried to get to the recovery screen by holding down volume up and power, which did nothing. Then I tried vol down and power and got a screen I've not seen before: SS RDX Watchdog Reset.
And here I am stuck. I plugged in a usb cable to my laptop and now there's a device connected on my laptop called msm_upload which I can only see from the windows Bluetooth and other devices panel.
I have no idea what to do from here and I'm desperate.
Any help would be greatly appreciated.
did you see this
https://www.reddit.com/r/galaxynote10/comments/k6c4l5
raul6 said:
did you see this
https://www.reddit.com/r/galaxynote10/comments/k6c4l5
Click to expand...
Click to collapse
Yes I saw that. If you read the thread, the solution was to "play around with the buttons and it will eventually work." LOL.
mellie815 said:
Yes I saw that. If you read the thread, the solution was to "play around with the buttons and it will eventually work." LOL.
Click to expand...
Click to collapse
yes. i thought if it is software issue than it might be timing issues with pressing correct keys combo. possibly wishful thinking. i assume you've seen one other thread on xda with similar issue with no direct resolution. Still try smart switch
raul6 said:
yes. i thought if it is software issue than it might be timing issues with pressing correct keys combo. possibly wishful thinking. i assume you've seen one other thread on xda with similar issue with no direct resolution. Still try smart switch
Click to expand...
Click to collapse
I've never used smart switch before. If my pc doesn't see the phone, how would that work? My phone doesn't show up in my laptop except as a Bluetooth device called msm_upload that I can't figure out how to interact with? I guess I'll need to install smart switch on the laptop and hopefully it will see the device?
mellie815 said:
I've never used smart switch before. If my pc doesn't see the phone, how would that work? My phone doesn't show up in my laptop except as a Bluetooth device called msm_upload that I can't figure out how to interact with? I guess I'll need to install smart switch on the laptop and hopefully it will see the device?
Click to expand...
Click to collapse
That's true and who knows it might work. essentially trying anything to see if it will somehow make a difference. fingers crossed
Watchdog
Very strange.
Sort of sounds like it's bricked.
Play with new firmware/software, win new prizes. I could go on...
You need to navigate to the boot menu somehow. Keep playing with the buttons; sequence and ***timing*** is everything.
If you can drain the battery until it auto shutdown that might get it... much latter.
Disconnect the battery and force a hard reboot.
Otherwise it's repair shop time.
blackhawk said:
Watchdog
Very strange.
Sort of sounds like it's bricked.
Play with new firmware/software, win new prizes. I could go on...
You need to navigate to the boot menu somehow. Keep playing with the buttons; sequence and ***timing*** is everything.
If you can drain the battery until it auto shutdown that might get it... much latter.
Disconnect the battery and force a hard reboot.
Otherwise it's repair shop time.
Click to expand...
Click to collapse
I went to a repair shop out of desperation. Had to drive over an hour to get to it as I live in the country, and he basically said it's dead. The fun part is, I called my warranty co and of course, they aren't honoring the warranty because "they don't insure phones that cost over $999" which mine did when I got it. But of course, there was nothing that said they didn't cover my phone, which is why I bought their lease/warranty plan.
So, basically, I have a brick that I owe $591 on yet, and they couldn't care less. At this point, I am willing to try anything at all because I have no other options. I already filed a BBB report against them after spending over an hour on the phone with them to no avail.
Any ideas at all would be very helpful at this point.
Also, I CAN still get to that SS RDX Watchdog Reset screen and it will scan an SD card (because I tried it). The problem is, I cannot for my life find a stock Note 10+ ROM anywhere that I can actually download. Wondering if I should just try to throw a custom ROM on it instead? It's obviously not going anywhere otherwise.
mellie815 said:
Also, I CAN still get to that SS RDX Watchdog Reset screen and it will scan an SD card (because I tried it). The problem is, I cannot for my life find a stock Note 10+ ROM anywhere that I can actually download. Wondering if I should just try to throw a custom ROM on it instead? It's obviously not going anywhere otherwise.
Click to expand...
Click to collapse
There's a stock rom for it, obviously.
If you can degrade to 10, do so.
The boot loader version will dictate if you can or can't.
I'm not experienced enough to advise you on this but that's what might be needed.
Again play with the button sequence/timing and try to get into the boot menu.
Just a slight difference in timing or the wrong sequence and it won't go to the boot menu.
It's not likely but possible the buttons were remapped.
Try taking out the Sim and SD card.
My guess is you can get it to go to the boot menu but until today I never heard of this happening.
A apk timed out because of not rebooting for so long? Don't do that again... at least reboot every couple days.
Malware is another possibility.
Last resort talk/send to Samsung.
Play with it... Androids wuv attention.
I'm having a RIDICULOUS time trying to find a clean copy of stock ROM for my Note. Every single one I've found either ends in a dead link or I download it and it ends up being corrupt. This is no small feat as I live in the middle of nowhere and the only ISP is Hughesnet, which is neither fast, nor unlimited. It literally took me 4 hours to download a 5gb alleged stock ROM only to have it be corrupt.
Isn't there anywhere to get a clean copy of stock??? I see a lot of mods here in XDA, but as far as regular stock SM-N975UI, either I'm totally missing something or there isn't one here.
Can someone please help me find one that is clean? SamMobile's download is limited to 15kbps for non paying members and their copy has been downloading literally since yesterday and is only at 900mb. Living in the country has its perks, but high speed internet isn't one of them. Nothing worse than checking on a download that was running all night to see it say it still has 2 days to go.
mellie815 said:
I'm having a RIDICULOUS time trying to find a clean copy of stock ROM for my Note. Every single one I've found either ends in a dead link or I download it and it ends up being corrupt. This is no small feat as I live in the middle of nowhere and the only ISP is Hughesnet, which is neither fast, nor unlimited. It literally took me 4 hours to download a 5gb alleged stock ROM only to have it be corrupt.
Isn't there anywhere to get a clean copy of stock??? I see a lot of mods here in XDA, but as far as regular stock SM-N975UI, either I'm totally missing something or there isn't one here.
Can someone please help me find one that is clean? SamMobile's download is limited to 15kbps for non paying members and their copy has been downloading literally since yesterday and is only at 900mb. Living in the country has its perks, but high speed internet isn't one of them. Nothing worse than checking on a download that was running all night to see it say it still has 2 days to go.
Click to expand...
Click to collapse
You'll need a much faster connection; that slow, that much data, the download has a great chance of being corrupted.
Maybe have a 3rd party download it and send it to you by mail etc. Samsung could... if you could harang them into doing so.
blackhawk said:
You'll need a much faster connection; that slow, that much data, the download has a great chance of being corrupted.
Maybe have a 3rd party download it and send it to you by mail etc. Samsung could... if you could harang them into doing so.
Click to expand...
Click to collapse
According to the authorized service center I visited yesterday, they don't even have access from Samsung. They are directed to send the phone directly to Samsung, which just floors me. I asked the tech if he could at least flash stock and see if we could get it to load, since I definitely can get to the SD card from Watchdog and it will read it. His reply was nope. I called 2 other repair shops since I was in the city already and got the same story.
Back in the day, rooting Android 4 was easier than this! Do you know of any reputable sites for stock roms? SamMobile is definitely out. And many I've gone to will list my stock, but when you follow the links, the file is no longer available. This feels like a bad X files episode at this point. LOL.
mellie815 said:
According to the authorized service center I visited yesterday, they don't even have access from Samsung. They are directed to send the phone directly to Samsung, which just floors me. I asked the tech if he could at least flash stock and see if we could get it to load, since I definitely can get to the SD card from Watchdog and it will read it. His reply was nope. I called 2 other repair shops since I was in the city already and got the same story.
Back in the day, rooting Android 4 was easier than this! Do you know of any reputable sites for stock roms? SamMobile is definitely out. And many I've gone to will list my stock, but when you follow the links, the file is no longer available. This feels like a bad X files episode at this point. LOL.
Click to expand...
Click to collapse
Talk, write to Samsung and lean on them.
You'll probably end up sending it in. Take detailed pictures of the phone before boxing it and as boxing it. Double box it and pack/seal it well. Insure the package!
Fight with Samsung if they try to charge you more than $50. Expect trouble... Samsung's tech support is one of the worst on this planet.
Finding stock ROM should not be that difficult, by browsing through the forum, Guides, News & Discussions:
Links to US-firmwares: https://forum.xda-developers.com/t/n975u-and-n975u1-firmware-links-here.3957648/
Following thread describes how to download FW using Frija and flashing using Odin: https://forum.xda-developers.com/t/...-25-feb-21-galaxy-note10-sm-n975f-ds.3957812/
There's a YouTube video...,
https://www.youtube.com/watch%3Fv%3DQe94cBd_fSc&ved=2ahU
He shows you how to fix it. Has FB page "How to Solution"
Check it out
mellie815 said:
According to the authorized service center I visited yesterday, they don't even have access from Samsung. They are directed to send the phone directly to Samsung, which just floors me. I asked the tech if he could at least flash stock and see if we could get it to load, since I definitely can get to the SD card from Watchdog and it will read it. His reply was nope. I called 2 other repair shops since I was in the city already and got the same story.
Back in the day, rooting Android 4 was easier than this! Do you know of any reputable sites for stock roms? SamMobile is definitely out. And many I've gone to will list my stock, but when you follow the links, the file is no longer available. This feels like a bad X files episode at this point. LOL.
Click to expand...
Click to collapse
Did you ever get this fixed?
I have similar problem. N975u1 stuck in SS Rdx unknown mode. No way to gt to recovery or bootloader
mellie815 said:
I went to a repair shop out of desperation. Had to drive over an hour to get to it as I live in the country, and he basically said it's dead. The fun part is, I called my warranty co and of course, they aren't honoring the warranty because "they don't insure phones that cost over $999" which mine did when I got it. But of course, there was nothing that said they didn't cover my phone, which is why I bought their lease/warranty plan.
So, basically, I have a brick that I owe $591 on yet, and they couldn't care less. At this point, I am willing to try anything at all because I have no other options. I already filed a BBB report against them after spending over an hour on the phone with them to no avail.
Any ideas at all would be very helpful at this point.
Click to expand...
Click to collapse
File a complaint with your state attorney general's office.
Against the warranty company and especially the carrier.
Lean on the carrier, verbal breach of contract because the warranty company refused to repair it.
I'd stiff the carrier out of principle. It's likely they wouldn't bother to take it to small claims court.
Before you do that though lean on them like a cheap suit, call, call, call. Talk to their retainment group. Don't give them a moments peace. One time I called Verizon close to 30 times in a week before they finally issues a full credit over a Direct TV breach of contract. If I was you I be seeing red...
Hi, I bought a used Galaxy S20 from eBay and everything works fine except benchmarking apps wouldn’t install. Direct APKs don’t work either and the only suggestion I found is to clear Play Store which had no luck. The Galaxy Store works though but they’re mostly outdated or fringe benchmark apps.
Later I found that when I choose Emergency mode in the power off menu, it says “Can’t use Emergency mode on demo phone”. Nowhere else does it mention it’s a demo unit, including boot sequence and demo mode is off in developer options.
Last problem I found while troubleshooting more and found out on another site that the IMEI belongs to a Galaxy J5 Prime from Saudi Arabia... What can I do? Would flashing a firmware help with any of these problems? It’s a Canadian SM-G981W model and I would prefer to flash a US firmware without losing any data if it’s possible. Recovery mode+download mode both work and I don’t think the phone has been rooted as Knox doesn’t seem to be tripped. But I thought that you would need to root in order to fake/spoof IMEI?
Here’s a photo of the phone in download mode, I think it’s missing a few things including the OEM lock status.
https://imgur.com/a/GIp9ffT
Is this fishy or help solve the problems as I’m not super tech savvy Thanks in advance!
That's why nobody should buy a used phone off eBay.
jwoegerbauer said:
That's why nobody should buy a used phone off eBay.
Click to expand...
Click to collapse
Where should I buy them then? Swappa and Gazelle don’t deliver to Canada and traditional retailers are way overpriced. To be fair, the seller is pretty smart as the average Joe would probably never notice these issues as the phone works completely normal otherwise.
Return it.
blackhawk said:
Return it.
Click to expand...
Click to collapse
I would lose out on shipping and the only phone I have and was using broke so that’s why I was replacing it with the S20...