Develop Bugs

Screen gap

I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.

shadehh said:
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
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send it back. that is what i am doing. left hand side of the phone between the screen and the plastic you can see dust getting inside there to. plus if you press the left hand side tad hard you can hear it creaking as well. i called HTC to see if they could replace it for me straight away without sending it for repairs..waiting for an outcome tomorrow...if they say no i will just send it for repairs and hope they find the problem and either fix it or replace it then...i know it will drag for a week but at least that way you know one way or the other it will get fixed...
i was going to say if it does not bug you then leave it..but you sound just like me that even though the phone works fine it will bug you cause you know it is there

should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?

shadehh said:
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
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Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2

Living in austria, where to check for such a repair center?

forumhookersdotcom said:
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
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have to agree with that as well. but at the same time new batch of phones get send out so you never know. just go to HTC site and do a locator for your country my friend

shadehh said:
Living in austria, where to check for such a repair center?
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Have a look at this . May be useful
http://www.htc-floorsystems.com/en/HTCGlobal/HTCOffices/HTCGermany/Contacts.aspx
Sent from my HTC One X using Tapatalk 2

Thank you all and especially goku80 for fast replies. Gotta love xda community

shadehh said:
Thank you all and especially goku80 for fast replies. Gotta love xda community
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no problem my friend. i feel your pain and know what you are going through. i will keep you updated with my one and what happens..keep me updated with yours as well

It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.

Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
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oh really..seriously i wonder if you had a gap how would you feel about your perfect phone? everyone to their opinion. i can live with it no problem..but the fact knowing that it is there will bug the **** out of me hence why i am going through what i am right now

I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.

Eddzz!! said:
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
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well i will see what they say tomorrow..if they replace it for me all is good..but if they do not and want to fix it ehh i kinda have to think twice being without my phone for a week

Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA

htcmodteam said:
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
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well that is what worries me about the whole damn thing..if it gets to hot to soon and in two months down the line the screen actually does fall out

TBH ive just checked mine and it does have a slight gap with lint building up already (bare in mind ive had this phone 2 days) Also have the yellow blotch on the screen AND a dead pixel. This is by far the best phone ive ever owned...But my word these little niggles are grating on my moobs! Ive never had to send a phone off to a repair centre before but im not really willing to put up with the problems the phone has (however ridiculously small they seem to some ) You expect some software issues in an early batch, but dead pixels, discoloured screens, gaps occuring out of nowhere between the screen, its a bit much really! Im gunna have to get it sent off soon i think, gutted!

how do you clean the dust build up?

abuds87 said:
how do you clean the dust build up?
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Use a screwdriver.
P.S. http://forum.xda-developers.com/showthread.php?p=27066789

abuds87 said:
how do you clean the dust build up?
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Vacuum cleaner with a soft piece of cloth on the vacuum tube to avoid scratches.
Just another option
To the OP: May I ask what serial your phone has?
Cheers.

Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
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Do you even realize how big 1mm is?!!!! Get a ruler and see please....
I doubt even a blind person could enjoy a phone with a gap big as that. You would not just see this, but also feel.
I have a gap that's about 0,1-2 mm big (measuring with paper, which is about that in average I think 0,1 till 0,3 I think but also not sure) and its around the whole screen on both sides of the ring.
Ugh...1mm...
But seriously guys, how big are the gaps it makes you return it?
I mean should I return it with 0,1 mm ? (maybe less) seen a bigger gap on SGS 2.

HTC One x screen shattered

Hi Guys,
First post post and its a sad one.
Word of warning to some of you guys with the one x.
I had some major screen issues when i first got my device (preordered) and i spoke to htc about the issues i was having flickering, green lines, touch issues and all the heat that the phone was generating.
I was in the cinema the other night and was texting during the copious and irrelevant adverts that accompany any film and i turned to speak to my friend and when i pressed the unlock button i discovered my screen had shattered.
I dont know wether this was a one off manufacturing error or wether it was related to the issues i was having before but a word of warning as i dont want it happening to someone else as it has taken me a while to get a new phone issued. Mine will be going to HTC for investigation no doubt. Thankfully my retailer was reasonable in the end, and when they found out i had already reported a screen fault to HTC the imediately offered a swap out.
Its not a shatter from any particular point, it just seemed to shatter from the middle out.
Before anyone comments saying you must have pressed too hard, i use my fingers for pointing and touching and dont yell "by the power of greyskull" before using my phone.
So if you are still having banding, or non responsive screen issues of anykind be careful. I hope this is a one off, but if it hapens to someone else at least you know your not the only one.

Pressure from the pocket maybe. Ive worked in the mobile industry for 8 years and have never known a screen to pop so to speak. Very strange. Could be an assembly issue with the glass slightly over sized but would still need a knock to set it off.
Sent from my HTC One X using Tapatalk 2

maybe he dropped it and wants to believe he didn't

another cracked screen
My screen cracked when I performed a rather bad magic trick by putting my phone in my front pocket and when I took it out the screen was cracked. To say I was disappointed would be a bit of a understatement.
On contacting HTC they now say that as I unlocked the boot loader not only do I have to pay for a new screen ( I would argue any phone that cant be put in a pocket of your trousers with out cracking is not fit for purpose ) but worse as I had unlocked the bootloader that I would have to pay for a new mother board as well.
I would understand having to pay for a new screen but having to pay for a new motherboard and screen does not sit well with me. If they had said that I would have pay for the screen and done nothing else on the phone and that I would have had no warranty I would have been ok with that

mox: thankyou for implying im deluded, i will take your kind words onboard
I didnt actually put my phone back in my pocket, i have never dropped it and had a full case on it from the word go. I cant see how or why this would happen and would hope its a one off an the build quality seems good and after the updates the phone works really well.
Im hoping this was a one in a million situation that wont occur for anyone else, but i thought just in case, HTC couldnt deny it had happened before.

Was the phone extremely hot or anything? Seems strange it would just shatter sitting in your pocket?

BearGryllsOwnsU said:
Was the phone extremely hot or anything? Seems strange it would just shatter sitting in your pocket?
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It wasnt in my pocket, i sent a text, talked to my friend and when i looked back the screen was cracked, i hadnt put it down, put it in m pocket or moved it in the slightest.

BearGryllsOwnsU said:
Was the phone extremely hot or anything? Seems strange it would just shatter sitting in your pocket?
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That's the thing tho, it was in his hand not even his pocket!! It's like spontaneous human combustion but on a phone screen
Sent from my HTC One X using xda premium

So I'm not the only one then who takes my air pistol into cinemas to shoot at the phones that annoy the hell out of me when they should be TURNED OFF!
I've tried doing the same when im flying to people who never listen when the pilot tells you to refrain from using electronic devices, I just can't get it through customs!

It's much more likely that you applied too much pressure on the screen by accidentally pressing it against the arm rest or something else nearby while you were distracted.
Ockham's razor, the glass isn't under any load stress so it's impossible for it to suddenly fracture. And if it did, you would have heard a loud cracking noise. Pressure must have been applied. Either that or you dropped it and now you're trolling. Sorry, but I really find it difficult to believe in spontaneous shattering of a phone's screen...

jonathanyong said:
It's much more likely that you applied too much pressure on the screen by accidentally pressing it against the arm rest or something else nearby while you were distracted.
Ockham's razor, the glass isn't under any load stress so it's impossible for it to suddenly fracture. And if it did, you would have heard a loud cracking noise. Pressure must have been applied. Either that or you dropped it and now you're trolling. Sorry, but I really find it difficult to believe in spontaneous shattering of a phone's screen...
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Im not trolling, just saying what happened. Thats all. Im not trying to get you guys to believe or disbelive me. Thats what happened to me. Im hoping to get something back from htc when they get it back

Gorilla Glass looking good, hahahaha
If it took a lot of pressure to shatter a demo glass of Gorilla Glass on a board, then either you put way too much pressure, or way too much heat damaged the glass causing it to shatter.
http://www.youtube.com/watch?v=Cbob1eo-72c

I'm sure there's a lot of people who won't believe this story. They key, however, to communicating online is this. Apply these simple rules before you post and you'll be doing very well.
1) does what I'm about to say need to be said (does it benefit anyone)?
2) does it need to be said right now?
3) does is need to be said by me?
If the answer to any of these is "no" then probably best not to say it at all.
If someone says something you don't believe to be true but it is not hurting anyone I would generally suggest letting it go. just my twopen'th.

farnsbarns said:
I'm sure there's a lot of people who won't believe this story. They key, however, to communicating online is this. Apply these simple rules before you post and you'll be doing very well.
1) does what I'm about to say need to be said (does it benefit anyone)?
2) does it need to be said right now?
3) does is need to be said by me?
If the answer to any of these is "no" then probably best not to say it at all.
If someone says something you don't believe to be true but it is not hurting anyone I would generally suggest letting it go. just my twopen'th.
"LOL"ing
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I scratched the shot out of my phone other day
My question is does the one x have a screen protector on it
Sent from my HTC One X using xda premium

It doesn't really matter if the screen has a screen protector on it or not. If someone took a baseball bat and smashed your screen, with or with no screen protector, it will still shatter.

nicholaschum said:
It doesn't really matter if the screen has a screen protector on it or not. If someone took a baseball bat and smashed your screen, with or with no screen protector, it will still shatter.
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Yea but am saying i scratched my one x and want to know if it has one on so o can take it off
U get me now
Sent from my LT15i using xda premium

There is no screen protector pre-installed as far as I can tell from looking at my device.

festa20 said:
Yea but am saying i scratched my one x and want to know if it has one on so o can take it off
U get me now
Sent from my LT15i using xda premium
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There is a screen protector on if you had put it on. Asking is if your phone has screen protector is... strange.
Sent from my HTC One X using xda premium

festa20 said:
Yea but am saying i scratched my one x and want to know if it has one on so o can take it off
U get me now
Sent from my LT15i using xda premium
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If you meant you scratched your screen without knowing for a fact you placed a screen protector on it yourself AFTER taking off the "I'm the ONE you've been waiting for" sticker, then no, you don't have a screen protector.
Easiest way to check is to get a piece of tape, tape it on the screen and peel.

[Q] Screen problems after fixing phone

Good day dear xda-developers community,
I have a very strange problem, searching the net did not bring any results so I thought I'd ask the guys here, perhaps somebody has had a similar problem as well.
A couple of months ago my video card broke, I could start up my phone but had a lot of artefacts so I brought it to the store I bought it at and they sent it out for repairs under warranty conditions. I got the phone back and I had no artefacts anymore so I was more than happy.
A couple of days after that I noticed a scratch on the screen, a small one but still quiet noticeable. The phone was never dropped and always carried in the pocket, so I thought to my self "ohh well, I guess this could happen".
Now though, a couple of weeks using the phone I have a strange feeling that the screen that was put on my phone after replacement isn't Gorilla Glass at all, it feels weird when you touch it, not as smooth and there is A LOT of grease that stays on the phone, never really noticed any in a whole year using the phone before, plus the proximity sensor doesn't always work, when I bring the phone to my ear I have to do it a couple of times before it goes out.
Now here's what I am wondering, is there any way to check whether the screen is Gorilla Glass or not, and that the company hasn't just put some cheap replacement glass on my phone to save up money?

Anybody got any idea what's up?

well the easiest thing to do it putting two HOX side by side and compare the two screens i guess

Go back to the shop and demand a detailed repair overview. Your entitled to one since its your phone !
Or let them take it in for another repair/research. Just dont take no for an answer.

beast1944 said:
Anybody got any idea what's up?
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You might like to see my earlier posting, also my screen now is broke and some greasy stuff was on my screen as well...
http://forum.xda-developers.com/showthread.php?t=2314196&goto=newpost

Unetwork said:
You might like to see my earlier posting, also my screen now is broke and some greasy stuff was on my screen as well...
http://forum.xda-developers.com/showthread.php?t=2314196&goto=newpost
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I guess we were both duped and had some clone screen put into our phone instead of the original HOX screen, which really sucks, cause I don't even know how to prove that, also I noticed that I have 2 yellow spots on the left-top side of the screen, they are very well visible on the white background and they get even Yellower as the phone gets hotter.

beast1944 said:
I guess we were both duped and had some clone screen put into our phone instead of the original HOX screen, which really sucks, cause I don't even know how to prove that, also I noticed that I have 2 yellow spots on the left-top side of the screen, they are very well visible on the white background and they get even Yellower as the phone gets hotter.
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Wauw thats what I had when I just got mine brand new..its a known issue with the One X
It has to do something with the glue..better get it replaced and ask for the old screen so you can check if its a clone.
Hope it will work out well for you bro, I took my loss as they will not give me a refund..

Unetwork said:
Wauw thats what I had when I just got mine brand new..its a known issue with the One X
It has to do something with the glue..better get it replaced and ask for the old screen so you can check if its a clone.
Hope it will work out well for you bro, I took my loss as they will not give me a refund..
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They won't give you a refund, but did you try getting it fixed? is it covered by the warranty? The problem is that I bought it in the netherlands and I was just there a couple of weeks ago, had the phone done and went back to Belarus, where we don't the HTC service centres. I will have to wait till I go to the netherlands again to give the phone back into repairs.

beast1944 said:
They won't give you a refund, but did you try getting it fixed? is it covered by the warranty? The problem is that I bought it in the netherlands and I was just there a couple of weeks ago, had the phone done and went back to Belarus, where we don't the HTC service centres. I will have to wait till I go to the netherlands again to give the phone back into repairs.
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No refund here in Macedonia, the service told me I dropped the phone which I did not...
I am trying to find a replacement screen with digitizer

[Q] I dropped my One X

Hi, so I dropped my One X on the road and before I noticed it, I stepped on it.. It's the first time my phone is damaged after more than a year of using it. Aside from having scars all over it's white body, nothing much happened to the camera, audio, etc.
The bit that I cannot live with is a small burn line that appears yellow and red/pinkish on the center right edge on the screen, it appears more on white backgrounds i.e. browsers, etc.. It's really annoying, I have no warranty nor insurance, and I have no clue on what it actually is.
Can anyone give me a clue on what exactly is it, how to fix it, and how much would it cost? Thanks.

Pluto said:
Hi, so I dropped my One X on the road and before I noticed it, I stepped on it.. It's the first time my phone is damaged after more than a year of using it. Aside from having scars all over it's white body, nothing much happened to the camera, audio, etc.
The bit that I cannot live with is a small burn line that appears yellow and red/pinkish on the center right edge on the screen, it appears more on white backgrounds i.e. browsers, etc.. It's really annoying, I have no warranty nor insurance, and I have no clue on what it actually is.
Can anyone give me a clue on what exactly is it, how to fix it, and how much would it cost? Thanks.
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Ah, bad... I think that you damaged screen, so it's hardware and only fix is screen replacement...

nikola016 said:
Ah, bad... I think that you damaged screen, so it's hardware and only fix is screen replacement...
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Oh noes, I was planning to sell it and get a Nexus 5 after a couple of weeks, but looks like I'm never gonna be able to sell it now.
Any idea how much will a screen replacement cost me?

Pluto said:
Oh noes, I was planning to sell it and get a Nexus 5 after a couple of weeks, but looks like I'm never gonna be able to sell it now.
Any idea how much will a screen replacement cost me?
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I don't know, in my country is 150-200 euros

Pluto said:
Oh noes, I was planning to sell it and get a Nexus 5 after a couple of weeks, but looks like I'm never gonna be able to sell it now.
Any idea how much will a screen replacement cost me?
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here you are man there is even the back cover if u want
One X replacement

I think the colouration is due to permanent pressure applied on that part of the screen. Perhaps when you stepped on it you caused some internal component to shift and apply pressure on the screen from inside. I suggest getting a replacement back cover (pretty cheap), open the device, unscrew the motherboard and rescrew see if the pressure point is relieved. Then go ahead and replace the cover and theres a good chance all will be back to normal.
There's a ton of disassembly videos on YouTube. It's pretty easy - I just did it for the first time this week to swap a damaged battery.
Sent from my HTC One X using Tapatalk

WTF is THAT??? (Screen Problem)

Can someone please tell me what's going on here? I've owned a number of HTC devices (TyTNII, HD2, Inspire, M7...) and I've never seen anything like this happen with any of them. I don't even know how to describe it, or what department at HTC to ask. Can it even be fixed? Your help is appreciated.
Thanks in advance!

It might be something to do with insane heating, I once had a problem in Spain where my phone got really hot beacuse of the sun and started developing vertical lines going up and down, the screen, when I got into shade and let it cool for a while, it disappeared on its own

it's glue dude

throcker said:
it's glue dude
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Are you saying it's the glue that holds the glass to the screen? How the heck did it happen, and more specifically, what can be done to fix it?

BillTheCat said:
Are you saying it's the glue that holds the glass to the screen? How the heck did it happen, and more specifically, what can be done to fix it?
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you can try heating the screen and pushing/keep pushed....and wait to cool
it could have been exposed to high heat and...like....detached

throcker said:
you can try heating the screen and pushing/keep pushed....and wait to cool
it could have been exposed to high heat and...like....detached
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High heat in the month and for October? Not likely, but I'll give it a go.
Sent from my HTC One M9 using Tapatalk