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Although I have been doing a lot of reading the last few months, I am new to posting, so please bear with. My DINC just started randomly rebooting about 2 weeks ago and I am trying to figure out why. It was running great before with (rooted) Skyraider 3.0 RC3 Vanilla, kings BFS#5, S-Off, 2.15 radio and HBoot .79. The problems began when I installed Juice Defender, didn't really like it, and then un-installed it. I did not disable anything JD did before un-installing. Now, with the same set-up as before, I get random reboots when I'm on Explorer for a few minutes, when GPS Navigation is on, and then randomly on GChat and the Market. It seems to happen more when the temp is higher, but it's rarely over 100 degrees F. Half of the reboots end up in QualComm debug mode. I have tried a full wipe and reinstalling the ROM, kernel and prior settings. The only thing I can think of is that Juice Defender changed some type of setting, application or system, and now it's having fits. I downloaded aLogCat and had it running during the last reboot and can PM the .txt file if you think that would help. Does anyone know what's going on or how I can fix it? Any help is great appreciated!
Also, the current applications that I have are:
ad-free
advanced task manager
beautiful widgets
setCPU
amazon reader
scorecenter
Mint.com
switchpro
bump
battery indicator
astro
root explorer
rom manager
barcode scanner
facebook
goggles
dspmanager
handcent
linpack
metamorph
mixing
papertoss
pandora
shazam
spare parts
tapatalk pro
titanium backup
weather channel
widget locker
BUMP....anyone?
mjmdmd said:
BUMP....anyone?
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Are you overclocking? Some phones can't handle much and it's known to cause similar problems. Other than that I'm not sure if anything JD changes would remain once it's un-installed; but if so you might install it again, change everything back to stock, then un-install it. Just a guess, hope you get it figured out
I'm pretty sure the DINC has rebooting problems.
What version do you have, SLCD or LED?
I've had the LED version since it's released and I just started getting random reboots last month or so. Sometimes it goes into fits and just reboots nonstop for a couple hours. I've reverted it back to completely stock (unrooted, S-ON, stock recovery, stock 2.2 ROM) and I still have the same problem. Using stock battery as well. I've always cleared cache, factory reset, clear data, etc. I've done everything I can think of, but I think this phone just has problems that some people encounter even when completely stock (and even people who have never modified their phone at all if you do some searches on google).
It may have to do with the heat, I'm going to keep doing some testing. It seems like it goes into reboot fits when it gets hot or when I'm doing a lot of processing like using GPS and maps. It rarely reboots when it's idle.
SynbiosVyse said:
I'm pretty sure the DINC has rebooting problems.
What version do you have, SLCD or LED?
I've had the LED version since it's released and I just started getting random reboots last month or so. Sometimes it goes into fits and just reboots nonstop for a couple hours. I've reverted it back to completely stock (unrooted, S-ON, stock recovery, stock 2.2 ROM) and I still have the same problem. Using stock battery as well. I've always cleared cache, factory reset, clear data, etc. I've done everything I can think of, but I think this phone just has problems that some people encounter even when completely stock (and even people who have never modified their phone at all if you do some searches on google).
It may have to do with the heat, I'm going to keep doing some testing. It seems like it goes into reboot fits when it gets hot or when I'm doing a lot of processing like using GPS and maps. It rarely reboots when it's idle.
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Click to collapse
Same here. Exchanged it with Verizon, almost no questions asked. Got AMOLED refurb, so far so good. Replacement was with OTA installed though, so waiting for new root.
You should revert your phone to fully stock, turn S-ON, unroot, stock ROM, etc. Make it look as legit as possible. If your problems go away then obviously something got screwed up in the flashing process. If your problems remain, then it's something wrong with the actual phone, and since you just made it completely stock you're in the perfect shoes to go exchange it.
In summary, the best measure to take if you're having reboot problems is to exchange it at a Verizon store; that's what most people are doing.
I'm going to exchange mine tomorrow. It should be covered under the 1 year warranty so you should not need insurance to do it.
Just an update: I am still having random reboots after uninstalling Advanced Task Manager and Widget Locker (read in posts these can cause problems). Now even when I use Amazon reader, the phone reboots rather quickly. One thing to note is that when I turn off 3G, it hasn't rebooted. This was one of my thoughts to begin with since approximately all of the reboots occurred when I was using 3G (browser, market, GChat and Nav). Does this narrow down any problems?
Next, I am going to install the new Skyraider 3.0 (ihtfp69 said it should be out first week of Dec.) and install apps one-by-one to see if the rebooting continues. Then I guess I will have to go s-off, unroot, etc. Crossing my fingers...
Sounds to me that you have the faulty overheating 3G radio..it is a somewhat documented problem and I believe it's the same problem I have. The only solution is to swap it at a verizon store. I'm afraid other ROMs or anything else you do will not solve the problem.
mjmdmd said:
Just an update: I am still having random reboots after uninstalling Advanced Task Manager and Widget Locker (read in posts these can cause problems). Now even when I use Amazon reader, the phone reboots rather quickly. One thing to note is that when I turn off 3G, it hasn't rebooted. This was one of my thoughts to begin with since approximately all of the reboots occurred when I was using 3G (browser, market, GChat and Nav). Does this narrow down any problems?
Next, I am going to install the new Skyraider 3.0 (ihtfp69 said it should be out first week of Dec.) and install apps one-by-one to see if the rebooting continues. Then I guess I will have to go s-off, unroot, etc. Crossing my fingers...
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Click to collapse
Odds are your radio is failing, which is a relatively common problem. Your symptoms are pretty much a textbook example and something that I experienced firsthand on my previous Incredible. The only fix is a warranty exchange.
That's disappointing. Thanks for the info everyone. I guess it's time to start the process of unrooting...
I thought I would post my situation/solution here, although it may not have any bearing on the issues that previous posters have mentioned. I got myself a Seidio 3500mAh Extended Life Battery several months ago. The first month was good. The next 1-2 months seemed to bring decreased battery performance - I was just about making it through a day with moderately-heavy use, but this battery should be able to handle that with no problem.
Over the last month I started having random reboots and it was getting more frequent. I don't know why but I just had this feeling that the battery was coming a bit loose and losing contact occasionally, although I couldn't force a reboot by shaking it.
Just a few days ago I decided to put a few layers of paperboard (i.e., box of tissues) between the battery and the case, just to see what happened. I haven't had any random reboots since I did that and the battery life seems markedly improved.
Again, this may not be relevant for some but I thought I would post my experience in case it helps anyone.
Miltos1 said:
I thought I would post my situation/solution here, although it may not have any bearing on the issues that previous posters have mentioned. I got myself a Seidio 3500mAh Extended Life Battery several months ago. The first month was good. The next 1-2 months seemed to bring decreased battery performance - I was just about making it through a day with moderately-heavy use, but this battery should be able to handle that with no problem.
Over the last month I started having random reboots and it was getting more frequent. I don't know why but I just had this feeling that the battery was coming a bit loose and losing contact occasionally, although I couldn't force a reboot by shaking it.
Just a few days ago I decided to put a few layers of paperboard (i.e., box of tissues) between the battery and the case, just to see what happened. I haven't had any random reboots since I did that and the battery life seems markedly improved.
Again, this may not be relevant for some but I thought I would post my experience in case it helps anyone.
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Interesting. I'm using the big batt too, but my only reboots happen with GPS. As I'm driving (unfortunately) with my Nav on, all of a sudden, I look to see what my next turn is, and I'm on the "HTC Incredible" splash screen! Most annoying thing ever.
I'm still waiting for a fix. I really don't want to unroot, lose everything, and have to exchange for a warranty phone.
By the way, with a fix like this, I feel like my blackberry days again!
Lately (last week or so) sometimes when I unlock my phone Google+ is running with just a black screen and I have to hit the home button to close out. I wake phone to see a Google+ at the top of an otherwise black screen. I never even open G+ so this has been frustrating. Anyone else seeing this? I don't want to uninstall because I use it for photo editing
Are you rooted? I'm having the same problem and it's driving me nuts. I'm running a log right now in case it does it again to see exactly what's going on
mryank9 said:
Lately (last week or so) sometimes when I unlock my phone Google+ is running with just a black screen and I have to hit the home button to close out. I wake phone to see a Google+ at the top of an otherwise black screen. I never even open G+ so this has been frustrating. Anyone else seeing this? I don't want to uninstall because I use it for photo editing
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Are you running in battery save mode at all? also what rom are you on? aosp or stock based?
ive noticed some apps have strange artifacts on battery save mode for aosp > i.e. lollipop L launcher. panels disappear from the app drawer (due to an animation im guessing)
I'm running battery save mode at 30%. Rooted since day 1 but stock ROM
The same thing has been happening to me but only after I charge it, and every time I charge it. I started noticing it about 2 or 3 weeks ago. The first, or one of the first, times it happened it froze the phone and I could not do a soft or hard reboot, had to remove the battery.
I have a T-Mobile G3 (D851) not rooted, stock Tmobile Kitkat 4.4.2, no battery saver.
My phone is tied to my gmail account so I'm guessing this behavior might be related to some type of auto-backup/sync. Still trying to figure out what service though.
same issue
I have the same problem. I was rooted at one point but unrooted before i updated to lollipop so now i am only on stock. I also have battery saver one, 15% i think. I know if i just charge it for a bit it doesn't happen so it has something to do with it charging for a while
Chime in if you recently are getting random reboots/bootloops/"optimizing apps"/etc
Over the past few days my G4 has been infinitely more laggy that before, and then started getting random reboots, bootloops, and occasionally would "optimize apps" at startup multiple times in a row. When it shuts off on its own, 50%+ i have to do a battery pull to get it to start again and then it may bootloop or never even make it past the LG or the AT&T screen.
At this point my phone is unusable and a warranty replacement is on the way. It wont stay on for more than a few minutes tops. I'm getting fearful there is some flaw that is emerging if other people are experiencing the same thing around the same time.
This is on an AT&T 810, rooted on 10e firmware.
If you're also having issues, list your model/firmware as well.
Thanks,
yes!
I literally just had the same type of question haha! http://forum.xda-developers.com/g4/help/optimizing-apps-1-233-rising-t3224808
I have the H815, running on 10b firmware
Its so strange i hope someone can help!
Do you by chance have xposed installed? This started happening on my Note 3 after I updated to L and installed xposed. If not, I don't know the problem but if it's xposed, prolly have to remove it.
I had this happen to the point where the phone wouldn't boot up anymore, it would hang on Android, and then fade to black. I sent this issue to the sprint store and got a brand new LG G4 in 5 days. Just get warranty and say the phone won't turn on, and get a factory fresh LG G4 in a week or so.
pre4speed said:
Do you by chance have xposed installed? This started happening on my Note 3 after I updated to L and installed xposed. If not, I don't know the problem but if it's xposed, prolly have to remove it.
Click to expand...
Click to collapse
No xposed, basically nothing other than root
De_Falt said:
I had this happen to the point where the phone wouldn't boot up anymore, it would hang on Android, and then fade to black. I sent this issue to the sprint store and got a brand new LG G4 in 5 days. Just get warranty and say the phone won't turn on, and get a factory fresh LG G4 in a week or so.
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Click to collapse
Have a warranty on the way, my concern is the warranty phone will be on a later firmware with the anti rollback counter past the point of no bootloader unlock in the future. We shall see. Shame its working out this way.
Sent from my Nexus 7 using Tapatalk
Some ideas
YES. I joined just to post this reply lol. I have an unlocked H815 (Bought from Amazon, included documentation was in Czech, Slovak, and English) and I've been having this issue for weeks now. I couldn't find much on google and thought it was just my device, but now it seems more and more people are having the same problem. It is incredibly frustrating and it hurts.
Symptoms:
- Randomly (6-7 out of 10 times I want to use the phone for whatever) it'll throw itself into a reboot frenzy til it decides to stop doing it whenever, usually after 5-15 reboots or about 5-15 minutes.
- During the reboots, sometimes it'll reboot even before the phone boots up at all (on the LG boot animation).
- And for the times it does boot up, it'll reboot again within up to 20 seconds or so.
- Some reboots are immediate - phone shuts off and turns on again immediately randomly. But for some reboots, the phone freezes briefly before the reboot. On some of these freezes, there's a horizontal screen glitch at different heights every time.
- During the reboots the phone overheats considerably.
- The battery drains very quickly during the reboots. Percentage "skips" occur frequently.
- It also sometimes "optimizes" apps...
- The number of apps it needs to optimize for whatever reason can be different (I pulled the battery out several times when it was "optimizing", and the number would vary; though it did not boot at all until it finished "optimizing" apps, which took forever).
- Not sure if related, but just 3 days ago completely out of the blue overnight (no updates or anything) the camera developed a green blotch on the upper right-ish side too; seems to go away or get stronger depending on lighting. On google I found a Taiwanese H815 having an identical problem too so it can't be a hardware problem; also due to the fact that it almost immediately disappears when a different camera app is launched under the same conditions (such as Snapchat).
Device:
- Unlocked H815 European model.
- Kernel version 3.10.49
- Build number: LMY47D
- Software version: V10d-EUR-XX
- No root. No unlocked BL. All stock except the launcher (Nova). Plenty of storage space.
- Network is T-Mobile and have a 32GB MicroSD inserted.
What I've tried so far:
- Tried using the phone without SIM card. Did not help.
- Tried using the phone without MicroSD inserted. Did not help.
- Factory reset and immediate restore from LG backup. Did not help.
- Factory reset and no restore - only contacts. Seemed to work fine for almost a day, then problem came back. Probably a coincidence it ran okay for a bit.
- Since the phone overheated and the battery drained very quickly during the reboot spells, it stood to reason that the CPU was being stressed considerably. Most likely by some app or process obviously.
- Tried disabling some "stock" apps after a clean factory reset (the stock apps were the only apps on the device). Tried Google Play Services, and most other Google apps. Tried a few LG apps too. None worked.
- Tried updating some "stock" apps after a clean factory reset; same apps as above. None worked.
- From developer menu, enabled "Show CPU usage". The goal was to see what processes are running during the problem to see if it's associated with a memory leak or a CPU stress. No process seemed to stand out. No memory or CPU leaks as far as I could tell.
- Enabled event, kernel, main, memory, power, radio, and system log from hidden menu (277634#*# -> SVC Menu -> Log Service -> Log Enable). After a random reboot, copied log files to sd card from the same menu in hidden menu and tried to analyze them to see if there was a smoking gun. Logs are huge and I merely looked at the end of them, but to no avail so far. Interestingly though it seems the kernel log was cut mid-line on the last entry...
- I also noticed that after a factory reset, if you opt not to restore from a backup, the phone requires an internet connection to be set up. After the phone is ready for use, the Software version is listed as V10d-EUR-XX. The phone did not ship with this version. I believe it was V10a. For whatever reason, even after a clean factory reset, the phone runs the seemingly latest Software version. Not sure if this information is of any use, but it may be relevant.
I love this phone and when I got it, it was working absolutely flawless. Now with the software updates it seems it's just gotten buggier by the day to the point which it's pretty much unusable now, very disappointed. Hopefully this info will be useful to some of you out there.
Same here:
http://forum.xda-developers.com/g4/help/g4-bootloop-t3223130
TLDR;
-Not Rooted/Not BL Unlocked
-Reboots/Bootloops/Optimizing
-Resulting in "not fixable" Bootloop
-Phone in Warranty/Brought it back to retailer
-Don't know which Firmware
-H815 unlocked
-Messaged LG-Customer Service Conversation translated to english in Thread
Really not impressed by LG so far (First Lg Phone i own).
i think i'm gonna chime in....
these kind of things happened on my fellow G4 user here (H818P)
one of them have found and proven that on his V10D H818P, if the phone stays on for longer than 30 minutes, every reboot will start as optimizing apps
and one of them had worse luck: he was laying his G4 on his work desk and when he's about to open a newly arrived text message, the phone suddenly reboots and bootloops until no end.
thankfully one of them got the mainboard replaced, while one of them is still waiting for the warranty to be processed
Same issue is happening with my H815 now - unrooted and no modifications. Constant reboot loops or if it does boot up, it'll shut off randomly and go back to the reboot loop. Unfortunately, I have the Taiwan version and live in the US, so I think warranty coverage is not likely.
wow.. I just got this phone yesterday and i'm getting this bad. of course it was from a 3rd party seller... no fun
more info
tmobile
brand new
occured on 10h
updated to 10n and it's still happening (Update: Only happened once)
is this real life?
Update: I seem to have gotten past the problems after updating to 10n. Now running stock debloated 10n rom with no reboot issues (so far)
R.Suave said:
wow.. I just got this phone yesterday and i'm getting this bad. of course it was from a 3rd party seller... no fun
more info
tmobile
brand new
occured on 10h
updated to 10n and it's still happening (Update: Only happened once)
is this real life?
Update: I seem to have gotten past the problems after updating to 10n. Now running stock debloated 10n rom with no reboot issues (so far)
Click to expand...
Click to collapse
v10n?? Is that even released for the h815? Are you rooted?
yankeetr said:
v10n?? Is that even released for the h815? Are you rooted?
Click to expand...
Click to collapse
v 10n on Tmobile. Sorry I didn't specify. I am rooted but it's also reported happening on un-rooted G4s
Getting repeated freezes on my Pixel XL. Had it since November. I've got about 20GB still free on the device, so it shouldn't be a storage issue. It seems to occur most when I open or am switching apps. I put the phone into safe mode for a few hours just to see if I can recreate this without any third party apps. It's PROBABLY an app that was never updated properly for Nougat or something but I am having a hard time trying to get logs etc since the device is stock and unrooted. I did pull a bug report maybe someone here has a clue what to look for. I've had 2 freezes today and 3-4 yesterday.
https://mega.nz/#!S8EGTKyQ!XX0DfWaukkzcnSOOBvYk23KNFeaR1Ok4yUxmwxFN8gU
My phone has also been constantly freezing and restarting for the past two weeks. It started out of the blue, No idea whats causing it, but it is really frustrating.
Are you guys on the may update? I never took the update and after about a week I don't see it anymore when searching for new updates. Don't know if they pulled the update cuz of all the recent problems. I'm not having any freezing issues though, rooted and stock on April.
Mine is also repeatedly freezing and restarting itself.
Strangely, though, it's nothing I'm doing... Because it will sometimes do it whilst sitting beside me on my desk. (I'll be ignoring it, "working", and suddenly I'll hear that little piano that plays when it boots, and glance over to see it halfway through restarting)
I am on the May update, but this started happening about a month ago. It's tricky, because it's intermittent, so I doubt sending it away for repair would yield a result.
Some XL 128gb pixels have faulty nand chips. The issue happens once the nand reaches a certain capacity. Not sure if that's your issue or not. If yours is 128gb id give Google a call for a replacement.
Nexus 5X 32GB - stock Android 7.1.2
Fact 1: The device presented the usual bootloop issue a couple months ago. I sent it to LG support for repair, where they replaced the entire PCB. For about a week after the repair the device behaved normally, then the freezing issue started.
Fact 2: After some factory resets and experimentation with installing/uninstalling apps I suspected might cause the issue, I unlocked the bootloader, flashed the latest stock Android 7.1.2 image (wiped user data/cache etc.), relocked the bootloader and kept using it normally.
Fact 3: A few days later from the flashing, the freezing issue came back.
Behavior: What happens is that the device randomly freezes when interacting with it (be it texting on a messaging app, scrolling through Chrome, expanding the notification bar etc.). When this happens, most of the times the device will stay frozen for a couple of minutes and then take me back to the lockscreen where I need to enter my PIN again to unlock it. Sometimes it will just reboot. And less frequently, it will give me an error message that "Google App has crashed". All of the times, when the device remains frozen, the back of the phone will get hot (but not extremely hot).
As you understand, I haven't yet managed to find the root cause of this issue, whether software or hardware induced. Nevertheless, the phone is rendered unusable that way and I want to investigate my options.
Any ideas? Your help is much appreciated.
I would see if your are still covered under the warranty and get it replaced with a unit that doesn't have the hardware issue.
Sent from my Nexus 5X using Tapatalk
I'm noticing similar behaviors on mine too. I have the latest Android 6 room installed instead of 7.
It started happening about 2 weeks ago. Was there an update on Google apps or the core platform recently that could be affecting the ROMs?
I have exactly the same problem! Except I haven't flashed anything. Mine has been stock all the time. So I don't think it is because of flashing.
They also replaced my phone's motherboard after bootloop. And now I have this random freezing at least once a day. Also I haven't been rooted or unlocked bootloader.
Mine is still under warranty.
Does anyone have an update?
I also saw this start happening on a stock 5x with no bootloop issues and no replacement hardware, roughly mid-May. Usually multiple freezes per day. Have not observed freezing for the last 5 days or so, though -- operating like normal again.
Just an update: Lately the issue happens a lot less frequently, but it's still there.
I suspect it has nothing to do with the ubiquitous bootloop issue (as mine has been repaired before the freezing issue appears, while @biff-torkington experiences freezes without having the bootloop issue).
Still no idea what can be done to remedy this situation.
No freezing at all in my 16 month old bullhead currently on stock rooted 7.1.2 with phasma kernel, no previous bootloops or hardware repair. I have never updated ota however and have run a custom ROM the majority of the time since I've had it, no idea if that would make a difference or not
The answer is simple:
2GB Ram + badly written ram hungry apps like messenger.
Best solution is to get another phone.Oh well...