Related
I know all of this has been covered but when searching all the threads I found were from last year at some point so I figured I would see if there was any new news that I just wasn't finding with my search terms. I apologize in advance if I put this thread in the wrong place or didn't follow the forum format in some way.
Basically, is the Verizon version of the Xperia Play, R800x with 2.3.3 still locked and there is no way to root this phone now? Maybe I misunderstood, but I thought the Supreme Court or something had ruled that we were legally able to do what we wanted with devices we owned? Does that not apply here or am I crazy? Let me guess, I inadvertently signed all my rights away by clicking something that automatically means I agree with whatever restrictions they wish to put on me, am I getting warm? Lol.
I knew I should have done this earlier but I honestly wanted to give my phone a good run stock before tinkering with it. Now that I am having to delete just about every app I have downloaded on my phone, including games I paid good money for, just so I don't get continuous memory warnings mostly due to updates for the preinstalled software that I never use that Verizon saw fit to saddle me with, I decided to look into rooting it only to find that this is no longer an option. Honestly, I am fed up with this phone, Verizon, the whole nine yards. Excuse me while I rant a bit but I wish I have never upgraded to a "smart" phone and I am seriously considering dropping back to a normal plan without all the data and use my old, reliable Samsung Flipshot. It was a phone and a camera and it did both very well. My Play is supposed to do all sorts of things but it does nothing well and even when I am inclined to surf the 'Net or play a typical game or even txt I am constantly bombarded with the popup that the app has stopped responding and do I want to Wait or Force Close. It honestly smacks of the Windows 95 and 98 days when nothing seemed to work right and the BSOD was a common, everyday thing. Ok, rant over, I apologize.
Seriously though, is there anything I can do to stop the slow, inevitable death of my phone? I have uninstalled the largest of the updates for most of the programs I don't use like the Kindle app, some sort of "office" app and a few other updates that were over the 10mb mark but is this a viable solution? Are these apps just going to update again later or harass me with notifications to update? What the hell happened to the 250mb of extra space I had before and why can't I get it back by deleting the apps I downloaded myself? When my phone was new I had all kinds of room to do stuff and had many apps installed that I rarely used but were very handy when I needed them, now I find that I have to delete anything non-essential just to get my phone to operate on a somewhat normal level. Is there anything I can do to fight this and get back enough memory to make my phone fun and somewhat useful again? Any suggestions would be greatly appreciated.
I guess I am just very disappointed with my first foray into the "smartphone" world. I honestly feel they are pushing the technology too far to fast since it seems almost like your phone is only something cool when it's new sitting on a shelf, then when you get it home and use it, it turns to crap in you hand. I suppose I am just angry over the whole situation and I feel sort of cheated. Maybe I misunderstood something somewhere but I thought these cool little gadgets were supposed to make life better and actually be useful. Then again, maybe I am just getting old.
So is there any hope or am I stuck with this for the time being or as long as I am stuck with Verizon in my rather remote area?
Read my sticky thread on "R800x Users: You've got Custom ROM questions? I've got answers." It still applies, at least until May 1st when you get an update.
In short: you can root your phone. There is something else called a bootloader that remains locked that controls whether you can use certain custom ROMs and kernels. There is a paid way to unlock it which gives you more access. There are quite a few custom ROMs you can use with a locked bootloader that will improve your phone's performance, and even more if you unlock the bootloader.
About the locked bootloader thing, Verizon can do that because they subsidize the cost of the phone in your contract. So, technically, they "own" the phone for the contract period and can dictate what you can do to said hardware.
You need to do a bit more digging. You can do a LOT more than stock.
Sent from my R800x using xda premium
Thanks for the info. I skimmed through the thread but I wondered if it still applied, good to know that it does so I'll go back and read it in detail. I guess I understand the Verizon thing. This is the real cost of buying my phone for a penny off Amazon, lol. Again, thanks for the info and I will definitely check out the info on rooting my phone, even if it's not totally unlocked. As long as I can get rid of most of the bloatware, I will be satisfied with that. Not really looking to make my phone do anything more than it does now, but improving it's performance and storage is definitely my motivation so hopefully something along those lines is still possible. Thanks again!
netizenmt said:
About the locked bootloader thing, Verizon can do that because they subsidize the cost of the phone in your contract. So, technically, they "own" the phone for the contract period and can dictate what you can do to said hardware.
Click to expand...
Click to collapse
Well, I paid the unsubsidized price for my Play (~$500 if I recall) so I wouldn't have to sign a contract, and they still won't let me unlock it, not that that stopped me...
Mogul345 said:
Well, I paid the unsubsidized price for my Play (~$500 if I recall) so I wouldn't have to sign a contract, and they still won't let me unlock it, not that that stopped me...
Click to expand...
Click to collapse
Technically you pay for the device but Sony holds the rights to what is contained within. You don't own EVERYTHING in the phone. Just the right to use it. Sure its in the Terms and Conditions
Sent from my R800i using xda premium
Well even with Verizon's meddling I was able to root my phone even without unlocking the boot loader. I got Titanium Backup installed and was able to remove a lot of the bloatware on my phone and free up a lot of memory. I wasn't able to delete all that I wanted but I was able to get back about 100mb of phone memory with just the things I did delete and that is good enough for me. The phone is acting normal so I guess I did everything right and didn't do any damage and I got the space I needed so I am pleased. Maybe down the road I will want to do more to the phone and workarounds will exist then but for now I am happy with what I have achieved.
Thanks again to Netizenmt and all the people who posted the information listed in your sticky. It was a great help once I calmed down, dug below the surface and did some more research.
Hello all. I have been enjoying my OGP for a few weeks now...but those who talk to me on the phone don't! Nearly everyone I talk to complains about their voice being echoed back to them while the sound on my end is just fine. Sometimes, they say that they can't continue the conversation because it is so distracting. I know this has been going on for at least a couple weeks now (I don't actually talk on the phone all that often, so it's hard to tell when it first started--but my wife claims she's had to deal with it since I first got it!). Strangely, it seemed to improve a little bit when I removed my case, but it would return after a while. This made me think there was something going on with the microphones (but I would have thought that it would effect what I hear, not the other way around).
So, has anyone else had this problem? If so, have you been able to fix it? I am about to call for help about it (I actually tried to call Best Buy yesterday from it, but I couldn't get passed their automated voice service because it kept hearing itself and not understanding!). However, I am assuming they will tell me the usual fix of "perform a factory reset". I have everything backed up, but it's still annoying to have to restore it to the way I like it. I have it rooted, applied xposed themes, removed the Q-slide in the dropdown, use AdAway, but that's about it as far as rooted functions.
I have a feeling that there is something faulty with my unit and will have to get it replaced anyway, but I figured I might as well check with others before having to go that route.
Thanks!
Well I have only had this phone since Monday and have made 24 calls so far and no echoes coming from my device. It could possibly be a defect in the phone and should be covered by your warranty call whomever and swap your phone for a new one. But before you go and do that how have you customized your phone have you messed with any settings or personal touches you might have added... But since your wife has said that this has been happening since the beginning I really think it's a defect within your hardware. That's my 2 cents.
Sent from my LG-E980 using Tapatalk 4 Beta
If someone was curious on the result, I ended up just getting a warranty exchange (just did the online chat and it was fairly short and sweet). They sent the replacement with overnight shipping.
I had already tried to see if a fresh install of the TOT followed by the OTA value pack update would do anything, but no such luck. So, it was a faulty device.
People who call me now are enjoying echo-free calls!
hi everyone! I am seeking your expertise as I came upon this forum trying to help my son fix his phone. He's only 11 years old- but as we call him at home our "tech guy". He got a brand new HTC One M8 (carrier is ATT) yesterday and 3 hours later - the phone was "bricked" as I have been told. Apparently, (these are his words) he "unlocked the bootloader using HTCdev, then flashed twrp, then flashed supersu.zip.
I have no idea what any of that means but apparently he did something wrong because his phone is not working and we don't know how to fix it. If you have any compassion for a frustrated Mom who's trying not to be angry with her son -- I would appreciate any advice you can give on how to fix this.
I have attached a picture of what the phone looks like when we turn it on. I also posted this under the ATT forum too.
Thanks in advance for your help!
You bought your 11 year old son an M8?
Do you adopt?
Bchgirl19 said:
hi everyone! I am seeking your expertise as I came upon this forum trying to help my son fix his phone. He's only 11 years old- but as we call him at home our "tech guy". He got a brand new HTC One M8 (carrier is ATT) yesterday and 3 hours later - the phone was "bricked" as I have been told. Apparently, (these are his words) he "unlocked the bootloader using HTCdev, then flashed twrp, then flashed supersu.zip.
I have no idea what any of that means but apparently he did something wrong because his phone is not working and we don't know how to fix it. If you have any compassion for a frustrated Mom who's trying not to be angry with her son -- I would appreciate any advice you can give on how to fix this.
I have attached a picture of what the phone looks like when we turn it on. I also posted this under the ATT forum too.
Thanks in advance for your help!
Click to expand...
Click to collapse
Going by the pic, the bootloader has been relocked. So that's a problem. The bootloader will need to be unlocked again. I would suggest heading over to Youtube, as I have found video tutorials the most helpful when I was learning this stuff. There are plenty of videos that are even specific to the M8.
Edit: I should also point out that a phone can almost always be saved/restored if it still powers on. So don't panic. It would probably be in your best interest though to find someone experienced to fix it. Trying to explain the process to fix it here is not going to be helpful to someone who doesn't know what they're doing. If you can't find someone experienced, then my best suggestion, as stated above, would be to watch some Youtube tutorials on unlocking/rooting the M8.
Okay. In all seriousness.
When was this screen grab taken? In other words, is this your current position with the phone?
Relocked... etc etc
Are you in the US on AT&T?
Your tech son needs to restore ATT backup.. Hopefully someone in that forum has it
sent from my mobile device
UPDATE on my son
Thank you all so much for your responses! It is much appreciated. Believe it or not - this kid fixed it all by himself. Basically (remember I am not technical) he unlocked the boot loader then flashed a ROM onto an SD card and was able to load. Don't think I worded correctly - but I think you know what I am talking about -- it's fixed and working fine. WHEW!!
I guess he "retraced" the steps he did last night and was able to get it. Actually it's strange the first ROM he put on wasn't allowing him to find or pick up wifi. He found another and got it. This kid is good!
I will certainly keep the info to this forum handy because something tells me that I will be visiting again with this child..................
Have a great evening!!
p.s. I typed the wrong key -- he's 12 not 11 And - sure I'd adopt! But he did save up his own money to get this phone and only wanted it to do these "cool" things as he says to it.....rest of my family - we are simple and use Iphones -- sorry.
All I can say to this is Wow!!
Bchgirl19 said:
Thank you all so much for your responses! It is much appreciated. Believe it or not - this kid fixed it all by himself. Basically (remember I am not technical) he unlocked the boot loader then flashed a ROM onto an SD card and was able to load. Don't think I worded correctly - but I think you know what I am talking about -- it's fixed and working fine. WHEW!!
I guess he "retraced" the steps he did last night and was able to get it. Actually it's strange the first ROM he put on wasn't allowing him to find or pick up wifi. He found another and got it. This kid is good!
I will certainly keep the info to this forum handy because something tells me that I will be visiting again with this child..................
Have a great evening!!
p.s. I typed the wrong key -- he's 12 not 11 And - sure I'd adopt! But he did save up his own money to get this phone and only wanted it to do these "cool" things as he says to it.....rest of my family - we are simple and use Iphones -- sorry.
Click to expand...
Click to collapse
I'm glad to hear everything worked out for you and your son.
It's great to know that you're letting your kid tinker around as he is. I know these are quite expensive devices, but we often do learn from our mistakes, and that is even more true when it comes to technology. I'm sure that I have a bit of a bias being a software developer, but tech is such a huge part of life now, and that is only going to become more so with time. So getting an early start as he is, your son is going to have a leg-up in the world, even if he doesn't choose this type of field as a career path.
MindfulSheep said:
I'm glad to hear everything worked out for you and your son.
It's great to know that you're letting your kid tinker around as he is. I know these are quite expensive devices, but we often do learn from our mistakes, and that is even more true when it comes to technology. I'm sure that I have a bit of a bias being a software developer, but tech is such a huge part of life now, and that is only going to become more so with time. So getting an early start as he is, your son is going to have a leg-up in the world, even if he doesn't choose this type of field as a career path.
Click to expand...
Click to collapse
Agree! But keep an eye on him, so that he sleeps from time to time. And hide your car keys!
Please don't create multiple threads asking the same question.
http://forum.xda-developers.com/showthread.php?t=2750594
MindfulSheep said:
I'm glad to hear everything worked out for you and your son.
It's great to know that you're letting your kid tinker around as he is. I know these are quite expensive devices, but we often do learn from our mistakes, and that is even more true when it comes to technology. I'm sure that I have a bit of a bias being a software developer, but tech is such a huge part of life now, and that is only going to become more so with time. So getting an early start as he is, your son is going to have a leg-up in the world, even if he doesn't choose this type of field as a career path.
Click to expand...
Click to collapse
Thanks!! He's very into all of this stuff and always has been from a very young age -- started with Legos at 2. He doesn't play sports and this is his "thing". He really LOVES all this stuff. He's actually really good and understands most things. As you can see - we certainly have issues now and then but overall we certainly let him "tinker". I really should write stuff down so we can laugh about it in about 10 years. We tried to limit his Internet time a couple of years ago and added a password on his computer that we had to input on his computer to gain access. Little **** put a keystroke logger on the computer to get the password. Then he somehow modified the main password screen to say PENIS when we logged on. The stories go on and on....... We will let him continue his technology building and hopefully he really have a bright future in technology!
Thanks for all of the input and support from this forum!
Bchgirl19 said:
Thanks!! He's very into all of this stuff and always has been from a very young age -- started with Legos at 2. He doesn't play sports and this is his "thing". He really LOVES all this stuff. He's actually really good and understands most things. As you can see - we certainly have issues now and then but overall we certainly let him "tinker". I really should write stuff down so we can laugh about it in about 10 years. We tried to limit his Internet time a couple of years ago and added a password on his computer that we had to input on his computer to gain access. Little **** put a keystroke logger on the computer to get the password. Then he somehow modified the main password screen to say PENIS when we logged on. The stories go on and on....... We will let him continue his technology building and hopefully he really have a bright future in technology!
Thanks for all of the input and support from this forum!
Click to expand...
Click to collapse
I was the same from an early age and always have been. I have taken apart or modified more household items than I can think of. I broke a lot of stuff messing as a kid, but now I have a lot of knowledge and can fix almost any thing properly.
It seems you are not so bad yourself with the technical stuff as most moms wouldn't have a clue or even be able to repeat what you have explained here.
Hello everyone,
Long time mystified lurker, first time poster.. before you jump my arse please know that I have searched the forums to the best of my abilities. I am only able to find answers regarding custom kernels/unrelated posts. I have an unrooted completely stock out of the box ATT carrier locked S20 Ultra 5g (SM-G988U) with the Snapdragon 865. Please forgive me because I am learning and doing my best to provide relevant information. But within my recovery logs for last_kmsg I get a big NOTICE stating tace_printk() is allocating extra memory and that IOMMU DebugFS has been enabled. I cannot seem to figure out why this notice is appearing and I cannot get any explanation from ATT or Samsung. I recent called ATT via 611, after being connected to a manager and laying out my question, I was hung up on and my sim card was no longer recognized. I tried putting my sim into a carrier unlocked moto g7 play and it also does not think I have inserted the sim. I had to go into the ATT store to purchase a new simcard and the new one works perfectly. My data was never turned off in my account and my sim card was supposedly still active according to the store employee.
Again guys, so sorry for the dummy talk... thanks for sticking with me so far!
This may or may not sound stupid but it appears I may have a virtual machine running on top of my android system?? I ran a GPU Benchmark and my GPU Load never increased from 0% and my CPU seemed to have been doing all the work.
I cannot get answers from XDA forum searches,, Googling, ATT, Samsung, employer and I am genuinely concerned because I work for a financial institution and at one point had my work email configured on this device. I handle lots of PII so I have been taking unpaid vacation to try to figure this out without much luck.
I have not and could not possibly cover everything I have tested/searched/noticed. I am basically either a lot dumber than the average bear or my internet searches are being filtered to make this troubleshooting extremely difficult. At this point I am going out of my comfort zone to post online for the first time ever on any forum so please be gentle with me. Also, I could literally talk for days about what I've done and what I have figured out these past couple weeks so PLEASE ask me questions if you have any. You can mock me and call me stupid, please just do so in a manner that details where I am going wrong.
Sorry for the crappy sentence structure and grammar... I was a sailor and not a college student for a reason! Thanks for any support you can provide!
Much love
so you went looking into device kmsg logs and found something u dont understamd and assume thats what killed ur sim card?
lol
thats normal output on many samsung devices.. its not anything nefarious.. not sure what u mean about a virtual machine running lol.. i suppose if u installed and set one up maybe ones running?
either way it sounds like ur device is fine/normal and ur just looking into stuff u dont quite understand.. and i can guarantee att or sammy reps etc know less than most ppl lol
that being said, sim cards can fail sometimes and need to b replaced.. ive had a few die randomly over the years.. it happens. It also indicates bad sim seeing as how it didnt work in ur other device eithet.
Bootsie needs help said:
Hello everyone,
Long time mystified lurker, first time poster.. before you jump my arse please know that I have searched the forums to the best of my abilities. I am only able to find answers regarding custom kernels/unrelated posts. I have an unrooted completely stock out of the box ATT carrier locked S20 Ultra 5g (SM-G988U) with the Snapdragon 865. Please forgive me because I am learning and doing my best to provide relevant information. But within my recovery logs for last_kmsg I get a big NOTICE stating tace_printk() is allocating extra memory and that IOMMU DebugFS has been enabled. I cannot seem to figure out why this notice is appearing and I cannot get any explanation from ATT or Samsung. I recent called ATT via 611, after being connected to a manager and laying out my question, I was hung up on and my sim card was no longer recognized. I tried putting my sim into a carrier unlocked moto g7 play and it also does not think I have inserted the sim. I had to go into the ATT store to purchase a new simcard and the new one works perfectly. My data was never turned off in my account and my sim card was supposedly still active according to the store employee.
Again guys, so sorry for the dummy talk... thanks for sticking with me so far!
This may or may not sound stupid but it appears I may have a virtual machine running on top of my android system?? I ran a GPU Benchmark and my GPU Load never increased from 0% and my CPU seemed to have been doing all the work.
I cannot get answers from XDA forum searches,, Googling, ATT, Samsung, employer and I am genuinely concerned because I work for a financial institution and at one point had my work email configured on this device. I handle lots of PII so I have been taking unpaid vacation to try to figure this out without much luck.
I have not and could not possibly cover everything I have tested/searched/noticed. I am basically either a lot dumber than the average bear or my internet searches are being filtered to make this troubleshooting extremely difficult. At this point I am going out of my comfort zone to post online for the first time ever on any forum so please be gentle with me. Also, I could literally talk for days about what I've done and what I have figured out these past couple weeks so PLEASE ask me questions if you have any. You can mock me and call me stupid, please just do so in a manner that details where I am going wrong.
Sorry for the crappy sentence structure and grammar... I was a sailor and not a college student for a reason! Thanks for any support you can provide!
Much love
Click to expand...
Click to collapse
I have noticed this same thing. The warning message obviously states that it is unsafe for production use therefore how is this supposed to be normal? I am just as concerned with this warning message as you are. I hope someone that knows something more about it will come forward and provide an answer that actually offers some kind of real explanation as to what is going on here.
Hey guys,
I issued a complaint about my 6 Pro (purchased from the Google Store in November) some weeks ago due to it having connection loss, GPS never pointing me in the direct direction (and some other things), got an replacement device, that randomly rebooted like 5 times in the first 2 days, so I sent back the replacement and hoped for the updates to resolve my issues with the original one. Well they didnt and I just got out of a chat with a service agent, who said, they can only offer repair options now.
As a Google buyer since the nexus days, having the ability to get a good service has always been a strong case for my choice for Google. This is very disappointing. Since when did things change, and why? Or are there people who got more than one replacement?
The dude i had in the chat today said he checked with the specific deparment and they will only offer repair for my device.
Thanks guys!
In the future return the device in the available return window if defective.
Make it their problem not yours (I have 2 open box specials to my name so far with Samsung).
You can try contacting your bank if you used a MC to see if you can return the device and get the bank to do a charge back.
You need to be effectively assertive or people will walk all over you.
I be all over Google like a cheap suit...
xflowy said:
Hey guys,
I issued a complaint about my 6 Pro (purchased from the Google Store in November) some weeks ago due to it having connection loss, GPS never pointing me in the direct direction (and some other things), got an replacement device, that randomly rebooted like 5 times in the first 2 days, so I sent back the replacement and hoped for the updates to resolve my issues with the original one. Well they didnt and I just got out of a chat with a service agent, who said, they can only offer repair options.
As a Google buyer since the nexus days, having the ability to get a good service has always been a strong case for my choice for Google. This is very disappointing. Since when did things change, and why? Or are there people who got more than one replacement?
The dude said he checked with the specific deparment and they will only offer repair for my device.
Thanks guys!
Click to expand...
Click to collapse
Connectivity problems seem to be mainly software related, many people were able to fix their problems by flashing the november radio file. What other problems do you have?
Have you set up your device "fresh" or with a backup? Google cloud or cable?
Some people had problems with backups, if Google doesn't offer you another replacement, I'd suggest to set up your device without any previous backup stuff, to see if that solves your issue.
That's a weird turn of events with that agent
What you are describing is a complete change from how Google handled warranty claims in the past. I would call back and see if the answer changes, this feels like a support agent that was confused.
That said, Google is currently in a very bad spot with support, it is a disaster.
TonikJDK said:
What you are describing is a complete change from how Google handled warranty claims in the past. I would call back and see if the answer changes, this feels like a support agent that was confused.
That said, Google is currently in a very bad spot with support, it is a disaster.
Click to expand...
Click to collapse
This is a good idea to call back. Can't tell you how many times I've received different answers depending on who I talk to from various company's support services.
Lughnasadh said:
This is a good idea to call back. Can't tell you how many times I've received different answers depending on who I talk to from various company's support services.
Click to expand...
Click to collapse
TonikJDK said:
What you are describing is a complete change from how Google handled warranty claims in the past. I would call back and see if the answer changes, this feels like a support agent that was confused.
That said, Google is currently in a very bad spot with support, it is a disaster.
Click to expand...
Click to collapse
I know right. I buying from Google since the nexus days. And getting a replacement has never been an issue. But there seems to be a change in poilicies.
Thats why I'm asking, if someone got a second replacement device, cause I think that is were the cutoff is now.
xflowy said:
Thats why I'm asking, if someone got a second replacement device, cause I think that is were the cutoff is now.
Click to expand...
Click to collapse
If it is, this is the last Pixel I will buy.
Are you on Twitter? Send a message to MadeByGoogle. They might provide clarity.
TonikJDK said:
Are you on Twitter? Send a message to MadeByGoogle. They might provide clarity.
Click to expand...
Click to collapse
Sadly i am not on twitter :/ perhaps someone can take over here?
blackhawk said:
In the future return the device in the available return window if defective.
Make it their problem not yours (I have 2 open box specials to my name so far with Samsung).
You can try contacting your bank if you used a MC to see if you can return the device and get the bank to do a charge back.
You need to be effectively assertive or people will walk all over you.
I be all over Google like a cheap suit...
Click to expand...
Click to collapse
If you do a chargeback they'll freeze your Google account. Lots of reports of this happening on Reddit and they never reverse course and let you keep the account.
EtherealRemnant said:
If you do a chargeback they'll freeze your Google account. Lots of reports of this happening on Reddit and they never reverse course and let you keep the account.
Click to expand...
Click to collapse
All the more reason to never do business with this company it true. I'd return it anyway. Then start filing complaints if they froze the account.
The FTC will take action if they get enough complaints of inappropriate behavior like this.
As it is I would never give Google a dime outright anyway.
blackhawk said:
All the more reason to never do business with this company it true. I'd return it anyway. Then start filing complaints if they froze the account.
The FTC will take action if they get enough complaints of inappropriate behavior like this.
As it is I would never give Google a dime outright anyway.
Click to expand...
Click to collapse
Yeah after hearing about the chargeback situation I decided I'll order from Amazon when it's time. Too many reports of FedEx stealing the phones and Google support not being helpful with requesting refunds.
I agree with OP that it's a shame if Google has now decided they'll only replace a device once. A defective device is a defective device, not anyone but Google's fault that their QA sucks.
EtherealRemnant said:
Yeah after hearing about the chargeback situation I decided I'll order from Amazon when it's time. Too many reports of FedEx stealing the phones and Google support not being helpful with requesting refunds.
I agree with OP that it's a shame if Google has now decided they'll only replace a device once. A defective device is a defective device, not anyone but Google's fault that their QA sucks.
Click to expand...
Click to collapse
As Lughnasadh pointed out calling Google back is a good idea. I've literally called some companies over 2 dozen times over the course of a week or two, escalating the case, ask to talk to supervisors, managers, even a VP at Sony.
Trying to get them to do the right thing.
Hammer them until they blink first... it's like playing the slots.
I'm successful almost always but it can take some doing. Once I get started I go to town...*
It's all good though because it's another free course in assertive training. Unfortunately for them I'm already well trained and worse I enjoy it
*attitude adjustment theme music courtesy the Kinks
I think maybe too many scams going on....
Morgrain said:
Connectivity problems seem to be mainly software related, many people were able to fix their problems by flashing the november radio file. What other problems do you have?
Have you set up your device "fresh" or with a backup? Google cloud or cable?
Some people had problems with backups, if Google doesn't offer you another replacement, I'd suggest to set up your device without any previous backup stuff, to see if that solves your issue.
Click to expand...
Click to collapse
actually, from what I heard it was mainly adaptive connect that caused the problem. (Least it was for me and I was on December update, but November did it to). Now I am on January update.
edmondt said:
I think maybe too many scams going on....
Click to expand...
Click to collapse
I agree. People bl unlock flash the wrong image, can't recover, and say my phone won't respond. Not that it happened here but you can search the threads and see what I mean.
bobby janow said:
I agree. People bl unlock flash the wrong image, can't recover, and say my phone won't respond. Not that it happened here but you can search the threads and see what I mean.
Click to expand...
Click to collapse
No doubt that may be true, but not all devices are equal (even the same model).
It's a dirty little secret but a common practice for phone manufacturers to substitute smaller chipsets and components during a production run due to parts availability. If it's a chipset it may not be compatible with the original firmware instruction set.
Eventually the manufacturer will modify the firmware to incorporate these off spec components, hopefully. Once they realize there's a problem. Almost always they need to physically examine the device to know if/what was substituted. So yeah they like you to send it in for repair. Fking beta hardware
Samsung is known to do this.
So when others are having issues you never experienced or easily fixed and they can't, don't be so sure it's the user's fault. Especially if there are wide spread reports.
so no one here who got a second replacement device?
xflowy said:
so no one here who got a second replacement device?
Click to expand...
Click to collapse
I'm very sure I remember reading some other members in this section reporting having received second replacement devices. No idea who they were or in which threads you might find their posts, though.