Related
I'm sure someone will ask, so here's some background.
I have a T-Mo dash. Beginning of July I installed Ricky's 6.1 ROM. Aside from major battery usage, everything was great. roughly 2 weeks ago, while using the camera, the phone shut off. Ok, No biggie, poop happens. This happened several times. Within the past week now, when sending MMS messages, the phone will sometimes shut off. Today I backed up and restored the T-Mo 6.0 ROM hoping it would take care of the issue.
Tonight, I am unable to send or recieve any MMS messages. Anytime I go to open one or send one the phone shuts off. -- Unless its connected to my PC VIA USB cable. Due to work, I always keep my phone charged. When I tried to send tonight, the battery was at 80% when I plugged it in to my PC after several reboots.
Has anyone ever had their Dash shut off while taking pictures, sending or recieving through MMS? Any ideas on what to do??
I had the same problem with my phone. I replaced my battery and it runs great so far. It hasn't shut off itself ever since.
-Johnny
Hmm. Were you or are you using one of the 6.1 ROMS? If so, did/do you experience "quick" battery drainage?
I upgraded mine up to 6.1 from the first day I got the phone, which wasn't the problem. The battery ran great, lasted long. I think my excessive battery charging was causing it to drain quick. I began to charge it when it's not even half way used up yet. I think themes may of played a part in this too.
-Johnny
No if you charge your battery to often then it will drain much quicker. I would recommend getting a new battery from ebay. You can find the original batteries fairly cheap, also, if you would like an extended battery I would recommend getting it from ebay because they are fairly cheap as well on ebay.
Groovy thanks guys.
I'll check out the EBay
On Ebay, I'm actually noticing a lot of 900ma batteries instead of 960ma.
Any real difference? Also, is there anyone on ebay that others have had good luck with?
If the topic is gonna change to batteries go to this thread.
It always seems like there's something wrong with my evo. This morning I went to pick up my evo after it was plugged in all night (like i do every night) and it was burning hot. I looked at it and it said it was 133 degrees so i unplugged it and turned it off immediately, after it cooled down I turned it back on and it was at 70% battery after it was charging all night, so it wasn't charging at all last night even though the light was on and it was showing a green full charge when I woke up. after I turned it on it was on for about 2 minutes then automatically rebooted and then was on for another 3 min and rebooted again for no reason. my phone reboots randomly alot. this happens to me a few times a day usually 2 or 3 times. sometimes while im doing something important and sometimes when the evo is int even being used.
Does anyone have any idea what my problem might be?
My evo setup is fresh 3.3, no custom kernel. ebay 3000mah battery no case or anything like that for overheating. ive been running this setup for months (just with lower fresh builds) and have random reboots. This is the first overheating issue. The only thing thats changed is I started using a .99 ebay blackberry micro usb but ive been using that for a week and never had a charging issue. my hw v is 3
I'm thinking that maybe the battery has an issue. Have you tried with the old battery? As far as the other problems that you have, it does not look good. Try reflashing, if it does not fix it then it is likely that you need your phone replaced.
fenixjn said:
I'm thinking that maybe the battery has an issue. Have you tried with the old battery? As far as the other problems that you have, it does not look good. Try reflashing, if it does not fix it then it is likely that you need your phone replaced.
Click to expand...
Click to collapse
Im not sure because Ive been using this battery a long time with no problem, even now I plugged in the phone and its charging fine with no problems. If it does this again tonight maybe its the battery, I was thinking maybe it was something to do with that battery being plugged in to long.
Skittles from tampa?
Sent from my Evo beeesshh
I would say it's your aftermarket battery or BB charger. Try and use the OEM accessories.
Sent from my PC36100 using XDA App
DirtyShroomz said:
Skittles from tampa?
Sent from my Evo beeesshh
Click to expand...
Click to collapse
no, but Florida yes
gqstatus0685 said:
I would say it's your aftermarket battery or BB charger. Try and use the OEM accessories.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
what about the rebooting issue? this was there before the aftermarket battery and charger
skittlesV1 said:
what about the rebooting issue? this was there before the aftermarket battery and charger
Click to expand...
Click to collapse
As I said before, try reflashing the ROM and see how it behaves. If the problem is still there AFTER a clean install then it is hardware related, if not then, well keep the ROM
skittlesV1 said:
no, but Florida yes
Click to expand...
Click to collapse
Ahh lol welcome onboard! Yes I believe it's probably the charger and not the battery. $0.99? Great deal, but be careful.
I got the same over heating issue on the stock battery a day ago. It was burning hot when I woke up, and took out the battery with the ac on blast for a minute. It wasnt plugged in, so I was surprised it happened while on the stock battery. Went to my 3000mah battery from ebay, that I have never had any problems at all with.
I was running cm6 with stock kernel. Im guessing it was a freak accident, since no reboots or any after effect from the heat.
On the positive side, I was able to push down the screen due to the heat and fix my light leakage problem
fenixjn said:
As I said before, try reflashing the ROM and see how it behaves. If the problem is still there AFTER a clean install then it is hardware related, if not then, well keep the ROM
Click to expand...
Click to collapse
Is there a chance it might be something to do with apps ive installed?
skittlesV1 said:
Is there a chance it might be something to do with apps ive installed?
Click to expand...
Click to collapse
That is precisely why you need to reflash so you can know for sure if it is a problem with the device itself or just a software glitch.
See if you have too many rotation options checked in cm settings. That made mine reboot a lot. Now just have 90 and no more issues...
Sent from my PC36100 using XDA App
I dont use CM I use fresh
The only external item left is the sdcard. Try another. If it still reboots, then return it for service/replacement. The low battery and heat and reboot can all be caused by a large amp draw. Install alogcat from market and look for messages indicating why. You could also use quicksysteminfo from market, and look at the dmsg's.
I have had a similar problem with my girlfriends Evo. Random reboots until it got to the point where it was just stuck rebooting. After reading this thread, I recognize battery heating as a symptom as well. I ended sending it in to HTC for warranty repair. It turned out to be a bad chip of some type. Having seen a number of threads regarding random rebooting, I wonder if there might not be a defective series of these chips. At any rate, the warranty process was quick and easy. No problems since I got the phone back. This was also an unrooted phone, so I think your ROMs are probably working correctly and it is more hardware issue.
Pierceye said:
I have had a similar problem with my girlfriends Evo. Random reboots until it got to the point where it was just stuck rebooting. After reading this thread, I recognize battery heating as a symptom as well. I ended sending it in to HTC for warranty repair. It turned out to be a bad chip of some type. Having seen a number of threads regarding random rebooting, I wonder if there might not be a defective series of these chips. At any rate, the warranty process was quick and easy. No problems since I got the phone back. This was also an unrooted phone, so I think your ROMs are probably working correctly and it is more hardware issue.
Click to expand...
Click to collapse
judging by all my problems id have to say its a hardware issue, my phone seems like its always at 100% cpu and its awake time is always the same as its uptime and i only get about a 4 hour battery life
skittlesV1 said:
judging by all my problems id have to say its a hardware issue, my phone seems like its always at 100% cpu and its awake time is always the same as its uptime and i only get about a 4 hour battery life
Click to expand...
Click to collapse
you need to reflash bad.
There is nothing hardware related that is going to run you 100 cpu all the time.
skydeaner said:
you need to reflash bad.
There is nothing hardware related that is going to run you 100 cpu all the time.
Click to expand...
Click to collapse
even after I reflash The same things keep happening
My phone has been acting weird lately. Just want to see what the consensus is. phone battery drains ok until I turn on A gps program will be about 90% battery gps will be on for about 5 minutes the phone shuts off restart and battery reads 40%. Then the phone keeps dying. Any thoughts im assuming its the battery but you all might know something i dont.
P.s. The phone is stock rom tilt 2
Thanks
That sounds like battery to me, but that doesn't mean there isn't also an issue with the phone...
If any of your buddies has an EVO or another TP2 (I can't remember what other batteries would work right now...) that you could try in your phone to rule that out?
If not, batteries aren't that expensive. I wouldn't go for the absolute cheapest on ebay either, find something that's got a brand name...
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
MDavisiw said:
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
Click to expand...
Click to collapse
You could also try a hard reset, flash a different ROM, etc.
Thanks for keeping on the thread, Tried the hard reset, the rom is what came with the phone never done a different one
New Battery is on the way. Something is screwy with it but we shall see.. If its not the battery I suppose Ill need to start looking for a replacement or an upgrade. Thank you for your input on the subject.
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
suret said:
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
Click to expand...
Click to collapse
I had about the same problem, with it working fine with a decent charge (anywhere between 30-80%), and all of the sudden it would say "battery critically low" and shut down. Putting it on the charger would often get the charge to show what it was before it freaked out.
I noticed that the battery was starting to bulge and get somewhat "mushy"....which told me the battery was probably going to explode or leak if I didn't replace it soon
I have had the phone for a year and four days, and this just showed up in the last few days...fortunately I bought an extended warranty and they will pay for the replacement battery I just picked up today.
FYI, the battery should be totally flat on both sides. Mine would wobble if I set it on a table.
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
Thanks, mine is doing the same thing - about once every 2 days or so. I can see in the battery life plot that it sometimes goes from 90% almost completely vertically to 0% and then right back up to 90%. I don't see any obvious bulges or "mushiness" to it, but it doesn't seem to be completely flat when put on a table. I'll see if I can get a replacement battery, this phone was not used by it's previous owner for maybe a year or so before I bought it, maybe that might have been part of the problem.
suret said:
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
Click to expand...
Click to collapse
Any time a battery is misshaped it can do the oddest things.
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
Happening to us too
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
roothorick said:
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
Click to expand...
Click to collapse
jester131 said:
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
Click to expand...
Click to collapse
If you're really desperate to get those particular batteries working, you could try cleaning the contacts, both on the battery and in the phone, with rubbing alcohol and Q-tips. But most likely you will need new batteries.
Battery( low power) Shut Down Issue Fixed
I also was having the "critical powerl level" shut down issue over the past two weeks. My phone is about two years old, and there was a few occasions in the past two weeks where i pulled it out of my pocket and it was off. Then this past week the phone (on a full charge) would go anywhere from around 90% sometimes %40, and then all of a sudden say "battery low" and shut off. It would turn back on, but would only stay on for a few minutes.And a few times it also got really hot. It wasnt doing this when plugged into the wall so i examined my battery and there was NO visible flaws or bulging of any kind, it looked fine. But as we all know just because it looks good certainly doesnt mean it is so i odered one on ebay for about $10. It arrived 2-3 days later and instantly fixed my problem. The phone is fine now and hasnt done anything wierd. It was the battery. These batteries have a limited life span, and very often the phone may say the battery is 76% charged but the capacity of the battery under load can still draw it down to 0%. You cant always trust the level the phone says its at. So if anyone else out there is having this power issue it really isnt expensive to find a good battery out there. The one i got was $9.98 and it is a Samsung battery identical to the one that came with the phone. Except the new one has a fresh date of 2013 on it. Very happy to have my phone back. Ive never been a part of any sites like this, but im posting here now because there seems to be a lot of people having this issue, and often someone will put a very complex procedure on these sites to fix an issue when its not always necessary. If you have the power/shut off issue like i've described here and your phone does the same as mine was its probably the battery, and for the price of a new one like i got, its worth trying.
My 2 XL is only a month old. There is no complain about charging before. It was normal. Hit 100% everytime. Until several days ago, I woke up in the morning and my phone does stuck at 99% with charging rapidly status. I've tried to drain the battery and fully charge, try to flash factory image, but the problem still exist. The phone does charge normally to 90%, then getting slow and more slow when hit 95%, it takes very long time to get to 99, then it stuck for hours. I'm using app called AccuBattery, just want to monitor the charge speed. And there it is, the phone stop the charging at 99%, charging speed shows -1 , so basically the phone cut the power input when hitting 99% although the status still not fully charged. Until I rebooted the phone then it will hit 100%.
So what happened to my phone? I'm using original charger from the box. Is it software or hardware issue? Thank you
The first image is when stucked on 99% and the charge speed show -1. After that I rebooted the phone then charge speed increasing, not -1 anymore at 99%. The second image is when the phone says fully charged at 100% and charge speed back to -1, which is normal if the phone already fully charged.
EDIT:
Solved - see my post below
What's the battery health at?
lil_ith said:
What's the battery health at?
Click to expand...
Click to collapse
The battery health is excellent, I didn't have any complain about battery life. Easily get 6++ SOT, full day usage.
fauzanskywalker said:
The battery health is excellent, I didn't have any complain about battery life. Easily get 6++ SOT, full day usage.
Click to expand...
Click to collapse
What is it at though? But on all my previous rmas, I had sometimes great issues in from charging past 98%.. I would have to turn it off for it to register that it's actually charged to 100% and more than likely it would drop to 99 as soon as I unplugged it.
lil_ith said:
What is it at though? But on all my previous rmas, I had sometimes great issues in from charging past 98%.. I would have to turn it off for it to register that it's actually charged to 100% and more than likely it would drop to 99 as soon as I unplugged it.
Click to expand...
Click to collapse
So you got replacement?
I can't asked for RMA. Pixel didn't sold in my country. I bought from local seller that handcarry the unit into my country.
fauzanskywalker said:
So you got replacement?
I can't asked for RMA. Pixel didn't sold in my country. I bought from local seller that handcarry the unit into my country.
Click to expand...
Click to collapse
Yeah I got a replacement at the time but not for that sole reason so I don't know if it would work but I don't think it's that much of an issue if you are still getting 6+h sot
lil_ith said:
Yeah I got a replacement at the time but not for that sole reason so I don't know if it would work but I don't think it's that much of an issue if you are still getting 6+h sot
Click to expand...
Click to collapse
Yeah, I'm planning to do that. I'm just uncomfortable with my phone acting weird, it supposed to hit 100% everytime normally like before. And a little afraid that this issue would make any affect in the future, broken battery or worse. If there's an explanation how this is happened and it's safe, then I might not make any complain anymore.
fauzanskywalker said:
Yeah, I'm planning to do that. I'm just uncomfortable with my phone acting weird, it supposed to hit 100% everytime normally like before. And a little afraid that this issue would make any affect in the future, broken battery or worse. If there's an explanation how this is happened and it's safe, then I might not make any complain anymore.
Click to expand...
Click to collapse
I had the same issue with my Oct 18 2 XL.
Download Accubattery and "calibrate" your battery.
It removes a file (.bin or something) that resets the batter charge percentage.
I really think the 99% thing is harmless, but if it bugs you (I get it) Accubattery will remove the file that resets it.
Good luck!
Az Biker said:
I had the same issue with my Oct 18 2 XL.
Download Accubattery and "calibrate" your battery.
It removes a file (.bin or something) that resets the batter charge percentage.
I really think the 99% thing is harmless, but if it bugs you (I get it) Accubattery will remove the file that resets it.
Good luck!
Click to expand...
Click to collapse
I currently using AccuBattery as shown on my post attachment and I didn't found any "calibrate" menu inside the app.
I've done so many methods, like drain the battery to 0% and charge it or re-flash factory image but seems none worked. So I search on the internet about delete the .bin file under root/data folder, but I didn't found any folder called data on /root (currently running android 10). I'm stucked.
So I'm thinking how if pull the battery out and put it back maybe it will reset something, but it seems impossible to do with myself. Until I found a method to hard reboot the phone with press power button + vol down for maybe 10sec. My phone was 75% at that time, after hard reboot my battery increased to 78%. Then I tried to charge the phone and voila, hit 100% normally, didn't need to unplug and replug to hit 100% anymore. It's been 3 days my phone is act normal again. Hope it will lasts forever.
So my conclusion is, seems the hard reboot method somehow force cut the power from the battery to the phone just like we pull out battery then put it back and maybe it's reset something maybe like batterystats or anything. Idk. But I'm glad nothing happened and it was just software error.
fauzanskywalker said:
I currently using AccuBattery as shown on my post attachment and I didn't found any "calibrate" menu inside the app.
I've done so many methods, like drain the battery to 0% and charge it or re-flash factory image but seems none worked. So I search on the internet about delete the .bin file under root/data folder, but I didn't found any folder called data on /root (currently running android 10). I'm stucked.
So I'm thinking how if pull the battery out and put it back maybe it will reset something, but it seems impossible to do with myself. Until I found a method to hard reboot the phone with press power button + vol down for maybe 10sec. My phone was 75% at that time, after hard reboot my battery increased to 78%. Then I tried to charge the phone and voila, hit 100% normally, didn't need to unplug and replug to hit 100% anymore. It's been 3 days my phone is act normal again. Hope it will lasts forever.
So my conclusion is, seems the hard reboot method somehow force cut the power from the battery to the phone just like we pull out battery then put it back and maybe it's reset something maybe like batterystats or anything. Idk. But I'm glad nothing happened and it was just software error.
Click to expand...
Click to collapse
When you download Accubattery, open it, it automatically 'calibrates' your battery (see pic)
Az Biker said:
[/HIDE]
When you download Accubattery, open it, it automatically 'calibrates' your battery (see pic)
View attachment 4846527
Click to expand...
Click to collapse
Oh, I just realized that. Thank you. But I think it didn't work for me. Nvm, my phone is normal now :laugh:
I had somewhat of the same issue with my phone too. Would sit around 98% then after taking it off the charger overnight, my battery would drop like a rock to around 85%. No idea if I was just imagining things but I don't remember that much battery life wasted away like that overnight when not in use at all.
I also sent mine in for RMA last Thursday and get it back later on today so hopefully the issue will be resolved.
I have also been experiencing the same issue since upgrading to Pie last year. Once it returned to normal for 1 month only and then went back to 98% charging issue until today
carelockh said:
I had somewhat of the same issue with my phone too. Would sit around 98% then after taking it off the charger overnight, my battery would drop like a rock to around 85%. No idea if I was just imagining things but I don't remember that much battery life wasted away like that overnight when not in use at all.
I also sent mine in for RMA last Thursday and get it back later on today so hopefully the issue will be resolved.
Click to expand...
Click to collapse
I would assume broken battery. Never experienced drain so much like that when not in use. My phone normally about 1-2% drop overnight (always on display off). It's great you got replacement, but check twice for screen, 2 XL known for defective screen.
jovianjm said:
I have also been experiencing the same issue since upgrading to Pie last year. Once it returned to normal for 1 month only and then went back to 98% charging issue until today
Click to expand...
Click to collapse
Check inboxes, already replied.
fauzanskywalker said:
I would assume broken battery. Never experienced drain so much like that when not in use. My phone normally about 1-2% drop overnight (always on display off). It's great you got replacement, but check twice for screen, 2 XL known for defective screen.
Click to expand...
Click to collapse
Yeah I am content with the RMA replacement it's just fine, no issues thus far. Just annoying the update breaks charging sound file and lockscreen lock/unlock sounds. But I eventually got those issues fixed too.