Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone
[email protected] said:
Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone
Click to expand...
Click to collapse
looks like your battery is gone Try with another battery
woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....
[email protected] said:
woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....
Click to expand...
Click to collapse
Not if your battery is completely waste it. Check if your battery pins in your dash make full contact with your battery, because that can cause a problem (very odd, but it happens). If not, try another battery.
Have you checked your charger, I guess is damaged because if your battery is damaged or if is no battery at all and you connect the charger the led will turn red.
sam happened w me, no solution yet
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers
bootrecord said:
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers
Click to expand...
Click to collapse
With the information provided it hasn't been your same case due that he hasn´t flashed any other rom, so basically he can try another battery and see what happens.
errrrrr
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything
[email protected] said:
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything
Click to expand...
Click to collapse
Maybe is your USB port causing the problem.
hi, i have a problem with installation of rom.
i have put cwm. all ok. root, installation. turn off phone, now turn on but black screen. i have read is possible the battery is not charge 100% but now i charging and not see the phone turn on.
now i have put a micro sd in my computer but not work... it is possible had lock it??
i need to try with new card but now i not have back-up of my boot.
phone not turn on now... all lock.
help me please!!!!
thaks to all
First, are you charging your phone via USB or through the wall charger? I have found on some phones if they are completely dead, USB wont charge them at all. So plug it into the wall. When you plug it into the wall do you get the Charge animation? Let it charge for awhile before attempting anything else, i would say at least 45 mins.
If you let it charge and it still wont turn on, you need to attempt to get into download mode. First, pull the battery and sim and let the phone sit for about 5 minutes just to be safe. Reinstall battery and DO NOT push the power button. Instead hold the Vol + and insert your USB cable that should be plugged into the computer as well. The good news is if you can get download mode, i think you can pretty much always save this phone. You just need to refer to one of the threads that guide you through it.
moved to general
not see a battery animation when i plug in the wall charger.
if i connect to computer and push + computer lost a connection to phone and see nothing. when i release botton see a qualcomm modem
I am new user at XDA and don't know how to place a question but I'll try my best to do it here.
I've Galaxy nexus with a weak battery. Before it went to a "comma" mode, I was able to access and use the phone while connecting it to a power source. Batter backup was like around 2 mins, or when a call comes, it pools down battery. One day I changed my phone to other phone just to go for a tour I was meant to go. After I came back and connected my nexus again, it didn't responded back. Charging batter using regular charger or external chargers, nothing worked out.
Checked online for a help to see if there is any solution, tried connecting the phone to PC while batter is out and then inserting battery again, or connecting in interval of 3 seconds for a luck. Nither option worked out.
Someone told me to log my issue here, and I hope I'll get some solution to it.
Here is current status:
It is still dead, not responding to restart or even hard restart (pressing power and volume up and down keys)
When I connect to PC the sound comes to confirm that something is connected to the laptop but it doesn't appear in device manager.
It seems like it's not completely dead, but not able to get it back.
Please help me out!
Hello all, I am in need of some help. I recently bought a Zenfone 2 (ZE551ML) and haven't had a chance to get service on it until what would've been today. This is the reason why I can't:
last night I had it connected to my PC doing some data transfers and things, until my PC said it was disconnected. I wasn't all too worried about it because I was done and was actually ready to unplug it. Before I reached for the phone, it started to vibrate in a weird pattern. I grabbed it almost as soon as it had finished vibrating, and then to my realization it, it wouldn't turn on.
Here's what I've done since then:
1. I immediately tried to turn it on
2. I plugged it back up to my PC, no connection
3. I plugged it up to the ASUS AC Charger and let it charge to see if it would come on that way (Nothing, didn't start up, no LED Light, nada)
4. Left it charging overnight
5. Tried to turn it on this morning, nothing.
6. Waited a few hours after unplugging from AC charger and still nothing.
Please help me :crying: What should I do?
Long-press power button for 5 seconds and wait for 2x vibrations?
I imagine you did that, but I figured I'd ask how you're trying to turn it on.
Does it give any response at all? Holding the power button?
Recommend to test with a different USB cable or adapter.
Sincerely,
ASUS_USA
[email protected]
Same here, the thing was i charged it with an aukey backup batery.
nothing is working so i think it's dead
This happen to a lot zenfone 2 users
Apparently i got the same issue, when i connect to PC to do some transfer files, the phone suddenly dead (because sudden disconnect (happens a lot with loose USB port), cant turn on and cant charge, hard restart (recovery) also not working. Other phone works fine when suddenly disconnected, this only happen to ASUS Zenfone 2. And btw the phone and cables i use is original from ASUS.
Please fix this issue ASUS, this is very serious problem, seriously the phone is dead by doing sudden disconnect. Im not a tech so i dont know what is really happening, is it software or hardware problem.
I checked other forums, theres many report about this, fix it fast please.
Same problem here
qwertqwertyqwert said:
Apparently i got the same issue, when i connect to PC to do some transfer files, the phone suddenly dead (because sudden disconnect (happens a lot with loose USB port), cant turn on and cant charge, hard restart (recovery) also not working. Other phone works fine when suddenly disconnected, this only happen to ASUS Zenfone 2. And btw the phone and cables i use is original from ASUS.
Please fix this issue ASUS, this is very serious problem, seriously the phone is dead by doing sudden disconnect. Im not a tech so i dont know what is really happening, is it software or hardware problem.
I checked other forums, theres many report about this, fix it fast please.
Click to expand...
Click to collapse
hi, i have the same problem here, it really wont turn on. how's your phone? were you able to do something about it? im really worried. Thanks a lot.
If you are unable to power up after long charge, ensured cable is firmly connected, tested with different USB cable/or adapter, then it may require sending in for warranty service. If you would like warranty assistance and are located in the USA or Canada, please feel free to contact me direct at [email protected]. For all other regions please see the following for warranty service - http://www.asus.com/support/
Sincerely,
ASUS_USA
I also have the same issue.
Has someone been able to fix it? Is it a loose port, problem with the motherboard, or a problem with the battery itself?
I have the same issue... But my phone got wet before I had the issue. Has that happened to anyone else with the issue?
Here a Solution I discover
NitoJuanito said:
Hello all, I am in need of some help. I recently bought a Zenfone 2 (ZE551ML) and haven't had a chance to get service on it until what would've been today. This is the reason why I can't:
last night I had it connected to my PC doing some data transfers and things, until my PC said it was disconnected. I wasn't all too worried about it because I was done and was actually ready to unplug it. Before I reached for the phone, it started to vibrate in a weird pattern. I grabbed it almost as soon as it had finished vibrating, and then to my realization it, it wouldn't turn on.
Here's what I've done since then:
1. I immediately tried to turn it on
2. I plugged it back up to my PC, no connection
3. I plugged it up to the ASUS AC Charger and let it charge to see if it would come on that way (Nothing, didn't start up, no LED Light, nada)
4. Left it charging overnight
5. Tried to turn it on this morning, nothing.
6. Waited a few hours after unplugging from AC charger and still nothing.
Please help me :crying: What should I do?
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/general/solution-randomly-shuting-long-periods-t3181779
Got it working again!!
mencho said:
I also have the same issue.
Has someone been able to fix it? Is it a loose port, problem with the motherboard, or a problem with the battery itself?
Click to expand...
Click to collapse
Hi guys, i had the same issue with my ASUS zenfone twice! The first time the repair center took a look at it, they saw a loose connection inside the unit, they just faastened it then it turned on. After 2 weeks, the same thing happened again, then i returned to the repair center. This time, they said that they found out that the battery software was corrupted (factory fault), they changed the battery software and they got the phone running again. It's been a week since I had my phone working and hopefully this issue will not happen again.
Guys!!! Try this, hold down power button until it reboot two or three times, to be exact until the reboot screen goes blue then let go the power button. yea, weirdly i did it that way and i got my phone working again
How much did it cost?
I had purchased 2 ZenFone 2, 1 for me and my wife on 5/11/2015.
Well my wife's Zen2 wouldn't turn on and it had a full charge 3 days ago.
I've tired a hard reset connected to a different usb cable and also charger, messed with it for 2 days and NADA it was DEAD......
She doesn't use the phone much maybe 1 gb of data for the month and under 100 mins and she hates to text..
But I did get the extended warranty from Newegg for $25 per phone and they will email you a gift card for the same price of what I paid for the phone.
As soon as the Tracking info hit UPS the gift card came in my email within 36 hours and I ordered her The ZenFone 2 Laser which should be here Tomorrow hopefully she will be happy with it.
Same problem here. I plugged my zenphone 2 on my pc to transfer files. It vibrate and turns off. Tried to replugged it to my pc but does not work. I also use different usb cable and adapter but still it wont open nor charge. Is there anyway my phone be restored? I've tried the hard reset but to no avail. Please help.
Suddenly my second 2 laser ze551ml gets vibrated and switch off and now not getting switch on battery is 85% pls help me out i m in big problem.
Nkulkarni said:
Suddenly my second 2 laser ze551ml gets vibrated and switch off and now not getting switch on battery is 85% pls help me out i m in big problem.
Click to expand...
Click to collapse
Try to do this:
***Warning********** Your All Data will be lost, once you reset your Phone**************
Boot into Recovery mode with below steps:
1. Press Power Button + Volume Up Key
2. Then from Fasboot option - use Volume Key and choose Recovery Mode, press Power Button.
3. If it booted in Recovery Menu with Sleeping Android and Error, then Press
4. Again Volume Up Key and Power Button, leave Power Button immediately after 1 or 2 seconds.
5. You See normal Recovery Menu, from here you Reset Your Handset.
------------------------------------------------------
IF I AM HELPED YOU, PRESS Thanks Button
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My asus zenfone 2 went completely dead a few days ago for some reason. The only sing i see is that after i plug it in, after about 10-20 seconds it will just vibrate once. But nothing else is happening. Doesnt respond to any power or volume button pressed.
k576 said:
Try to do this:
***Warning********** Your All Data will be lost, once you reset your Phone**************
Boot into Recovery mode with below steps:
1. Press Power Button + Volume Up Key
2. Then from Fasboot option - use Volume Key and choose Recovery Mode, press Power Button.
3. If it booted in Recovery Menu with Sleeping Android and Error, then Press
4. Again Volume Up Key and Power Button, leave Power Button immediately after 1 or 2 seconds.
5. You See normal Recovery Menu, from here you Reset Your Handset.
------------------------------------------------------
IF I AM HELPED YOU, PRESS Thanks Button
------------------------------------------------------
Click to expand...
Click to collapse
cant even boot..no screen..only vibrate
how to boot recovery?
mengxaxau said:
cant even boot..no screen..only vibrate
how to boot recovery?
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Hi guys,
I'm new to this forum and haven't rooted or installed custom roms before, but maybe you can halp me with my problem.
The other day i was on my way to work, at home my phone was working just fine, but when i arrived, it was dead.
I put the phone on charge for the rest of the day, but nothing happened, only a dim flashing red light. Tried to reset in all possible ways.
I charged it with a usb power meter and it draws only about 20mA intermittently...
When connected with the sony bridge for mac software the phone isn't recognised at al. I tried pc companion in windows XP (in bootcamp).
and then the phone keeps connecting and disconnecting over and over.
I don't want to sent the phone out for repair, because there are a lot of pictures and other private documents on the phone and i can't erase the phone myself. Who knows what happens when the phone is repaired.....
Is there a way to get the phone back to live without erasing?
Thank you very much
Guusz said:
Hi guys,
I'm new to this forum and haven't rooted or installed custom roms before, but maybe you can halp me with my problem.
The other day i was on my way to work, at home my phone was working just fine, but when i arrived, it was dead.
I put the phone on charge for the rest of the day, but nothing happened, only a dim flashing red light. Tried to reset in all possible ways.
I charged it with a usb power meter and it draws only about 20mA intermittently...
When connected with the sony bridge for mac software the phone isn't recognised at al. I tried pc companion in windows XP (in bootcamp).
and then the phone keeps connecting and disconnecting over and over.
I don't want to sent the phone out for repair, because there are a lot of pictures and other private documents on the phone and i can't erase the phone myself. Who knows what happens when the phone is repaired.....
Is there a way to get the phone back to live without erasing?
Thank you very much
Click to expand...
Click to collapse
open the sim card slot you will find a small red button (Reset button) there next to the sim press it until you feel 3 vibrations then don't turn on your phone charge it until full then turn it on if it didn't then again press the reset button and don't turn it on , go to pc companion>support zone>software update>repair my phone . and this will be your only hope and i'm afraid you will lose all data on internal storage