Solved. M8 stuck in recovery mode after failed update - One (M8) Q&A, Help & Troubleshooting

Latest update failed leaving me in recovery mode, I am confused as to which files ruu i need, these are the details of the phone, I am in the UK on the Three network .Any help most gratefully recieved, htc support just said send it in we will charge £27.50 to look at it then give you a quote.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
[/IMG]
[/url][/IMG]

Same problem and same way to solve it.
Read the whole thread, there is solution there.
http://forum.xda-developers.com/htc-one-m8/help/m8-bricked-updating-to-marshmallow-t3300557
Good luck & good night
I'll check tomorrow your progress

ckpv5 said:
Same problem and same way to solve it.
Read the whole thread, there is solution there.
http://forum.xda-developers.com/htc-one-m8/help/m8-bricked-updating-to-marshmallow-t3300557
Good luck & good night
I'll check tomorrow your progress
Click to expand...
Click to collapse
Many thanks after numerous attempts to flash RUU it finally worked i think, the phone is optimizing apps as i type. Do i now need to do a recovery image or will it already be included with the RUU.

Don't really understand your question.
The RUU is stock image including recovery

Same problem
Hello! I have the same problem. Please,could you explain to me how you solve the problem.Please and Thank you!

HTC M8 cannot hard reset
Phone cannot be hard reset.
Tried both Power+ Volume Up press and Power+Volume down button combination.
Red triangle shows up when doing recovery phone reboots checks 173 files cannot understand any instructions as they are in Chinese. (The phone is brought from Taiwan)
This happened after a failed software update.
I know basics of android so if you can help me with any Indian andriod expert to guide me it would be a big help.
Following info on screen after pressing power+volume down buton
*** Software status official***
***LOCKED***
MS_UL PVT SHIP S _ON
H BOOT -3.19.0.0000
Radio -1.29.214500021.24_2G
OpenDSP-v51.2.2-00593-M8974_FO.1015
OS -6.12.709.4
eMMC -boot 2048MB
Nov 27 2015, 18:42:31.0
After selecting show barcode
IMEI ..
S/N …
MB:41X0543A14930 ( this infor can be seen after selecting Barcode)

Related

Trying to rescue my friends Desire....

Hello,
since Saturday I'm trying to unbrick?! my friend's phone.
It doens't boot up into the rom and neither in the clockworkmod...
Booting into the bootloader is fine.
When starting the phone sometimes vibrites 7 times and then stuck at the htc logo. It's really rare to see a full boot.
I can't push a new cwm because it is S-on
Trying to get S-off seems impossible because I never get 2 complete restarts in a row.
Here some technical info:
Clockworkmod 2.5
Cyanogemod
Rooted
S-on
HBOOT 0.92.0001
Radio 5.09.00.20
Should I install a RUU to stabilisize the phone?
Please help me
yes try an RUU - make sure you have the right one though
How do I know it's the right one? It is unbranded, so which should I choose?
RUU_Bravo_HTC_Europe_1.15.405.1_Radio_32.30.00.28U _4.05.00.11_release_121684.exe
RUU_Bravo_HTC_Europe_1.15.405.3_Radio_32.30.00.28U _4.05.00.11_release_121865.exe
RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4. 05.00.11_release_122704.exe
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00. 32U_5.11.05.27_release
Never used a RUU
saschb2b said:
How do I know it's the right one? It is unbranded, so which should I choose?
RUU_Bravo_HTC_Europe_1.15.405.1_Radio_32.30.00.28U _4.05.00.11_release_121684.exe
RUU_Bravo_HTC_Europe_1.15.405.3_Radio_32.30.00.28U _4.05.00.11_release_121865.exe
RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4. 05.00.11_release_122704.exe
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00. 32U_5.11.05.27_release
Never used a RUU
Click to expand...
Click to collapse
the latest RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00. 32U_5.11.05.27_release its the best to flash
Thx! I'll try it.
Stay tuned XD
Edit: Error 132...
"Signatur Error" and now?
Edit 2: Installed HTC Sync and now it flashes the RUU. Let's wait
Edit 3: Stoppt by 35% Funk..... Restartet phone... now I get a HTC logo with Warnsigns in every corner... Can't boot into the bootloader
Edit 4: found the RIGHt RUU and endet up with the error 152...
Here is a screenshot after the error
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I got a complete RUU flash now but nothing changed. So I flashed it once more... it got stucked... I pulled out the battery and now the phone seems dead...
No charging light, no vibrations, nothing.
RIP?
Quite probably. I'd get HTC involved at this point.
I will.
But the Email Support doesn't work and the chat is offline.
So I call them tomorrow with my phone.
Thank you all, now I know much more about troubleshooting than before XD
Edit: After one hour the E-Mail has been sent. *Hope*

Help with Desire Z

hi
i have htc desire z mobile and its S-OFF, flashed ICS rom Andromadus_Alpha13 and it worked fine, then i installed RUU rom ([RUU][َArabic][Desire Z] RUU_Vision_Gingerbread_S_HTC_ARA_2.42.415.17) and tried to flash.
the update process stuck on 65%,so i disconnected it.
Now i see HTC logo with 4 /i\ in corners, i tried other RUUs,they all do the same.
i tried to (power+vol down) it wont work
but when i connect USB then disconnect it i see this
VISION PVT SHIP S-ON
HBOOT-0.85.0013
RADIO-26.10.04.03_M
eMMC-boot
Apr ..... Date
RUU
thats all
plz if anyone know how to fix this
i will be thankful
How did you attempt to flash the other RUU's?
i installed it from windows its an exe file.shipping rom
any help plz
are you able to get into fastboot mode
no i can't
You're not supposed to flash those onto your phone...It's official. Head over to #g2root in the freenode irc and ask for help. You may be able to fix your phone.e
Sent from my DZ.
i went there and no one is answering, any way i found this, while RUU started updating my desire z from my computer, i disconnected the USB, the black htc logo turned in to white, and i saw a parsing process, everything is ok, but it stuck in updating USERDATA. this is the problem
maybe this helps
after executing this line in cmd with fastboot
fastboot.exe flash zip PC10IMG.zip
i got this
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
and it freezes there
any help?
i want to know what happened to my mobile
help,where r the experts?
Experts are in freenode IRC #G2ROOT - but not 24/7
theevilhere said:
help,where r the experts?
Click to expand...
Click to collapse
The experts are in freenode IRC channel #G2ROOT.
When you just tried once then try again, and again.
You can find awesome people there, but they also work and have a life and provide help for free. So there is not always help available.
Best regards,
Catherall

[SOLVED]HTCDev unlock? Error 191

Hi.
I'm having trouble unlocking the bootloader.
The first attempt:
I follow this guide, HTC Dev exe "works". After reboot the HBOOT is still 2.00.0027. At this point the firmware is 3.12.405.1.
I try the HTC exe again and get error 191. I run the Telus WWE 3.13.661.4 RUU exe, works fine. Try the HBOOT exe for that, and get error 191 here too.
I create a goldcard and put Telus WWE 3.13.661.4 on SD as PD98DIAG. The file keeps loading while saying "no image". Then i get the option to press vol up to flash and vol down to cancel. The phone freezes and it doesn't care what i press.
EDIT: Just tried choosing any option in fastboot while idle and it seems bootloader doesn't react to the volume keys eitherway...
Then I remember reading that the RUU zip is supposed to be newer than the current and try H3G UK 3.13.771.2, this time ONLY as a zip on sdcard. It fails and says that my current sw (telus wwe 3.13.661.4) is newer or "Main Image is older"..
Can you guys help me? After playing around with Samsung Galaxies and Sony Xperias this seems all too complicated lol
EDIT: Read below for solution.
first you have to upgarde your hboot to 2.00.0029
try one of these :
http://forum.xda-developers.com/showthread.php?t=2181156
http://forum.xda-developers.com/showthread.php?t=2286438
then you can unlock from htcdev.com
good luck and sorry for my language
miillaaad said:
first you have to upgarde your hboot to 2.00.0029
try one of these :
http://forum.xda-developers.com/showthread.php?t=2181156
http://forum.xda-developers.com/showthread.php?t=2286438
then you can unlock from htcdev.com
good luck and sorry for my language
Click to expand...
Click to collapse
Thanks, I will test and report back. Your english is good btw.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Miillaaad, your first link was great!
I did manage to get as far as above photo shows.
But I tested the volume buttons in android and they seem to be fully dead!!
Is there another way to get past that screen, or a "silent" way of flashing the unlockcode?
EDIT: Ok, so after i punched the volume buttons really hard and fast for a minute, they started to work. Bootloader unlocked, woohoo!!!!
Thank you very much Miillaaad!!!
lingowistico said:
Miillaaad, your first link was great!
I did manage to get as far as above photo shows.
But I tested the volume buttons in android and they seem to be fully dead!!
Is there another way to get past that screen, or a "silent" way of flashing the unlockcode?
EDIT: Ok, so after i punched the volume buttons really hard and fast for a minute, they started to work. Bootloader unlocked, woohoo!!!!
Thank you very much Miillaaad!!!
Click to expand...
Click to collapse
Thank you and best wishes for you :victory:
Go and enjoy Custom Roms :good:

Bootloader starts always after restart

I have a problem with any updates or even factory reset. When I start an updaete, after restart the phone the bootloader appears and it make to stop the process of the update or factory reset. The phone HTC ONE M8 was rooted with s-off before, but I did return it to the stock (problem with camera and I need to take it back to the store on guarantee) the only thing what I forget to do was to change "software status: Modified" to "Software status: Official". Can anyone help me? The screen from bootloader attached.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Try install 4.16.401.10 RUU.exe - http://forum.xda-developers.com/showpost.php?p=56140330&postcount=1
Maybe it will change the software status to official.
ckpv5 said:
Try install 4.16.401.10 RUU.exe - http://forum.xda-developers.com/showpost.php?p=56140330&postcount=1
Maybe it will change the software status to official.
Click to expand...
Click to collapse
Thx for quick reply. Is it possible to make the install with S-ON? I found one more thing. When I tried to make an update, Bootloader appears with one more line of text on pink background - *** Security Warning *** - it appears between *** LOCKED *** and "M8_UL PVT SHIP S-ON. "
Yeah.. you can install RUU on S-On device when the bootloader is LOCKED or RELOCKED.
Security Warning I guess due to Modified Status.
Give the RUU a try and see how it goes. As long as there is no hardware problem like corrupted partitions, RUU will run fine.
ckpv5 said:
Yeah.. you can install RUU on S-On device when the bootloader is LOCKED or RELOCKED.
Security Warning I guess due to Modified Status.
Give the RUU a try and see how it goes. As long as there is no hardware problem like corrupted partitions, RUU will run fine.
Click to expand...
Click to collapse
I have installed 4.16.401.10 RUU.exe from the previous post and everything works great. In bootloader The Software status have changed to Official. So now the HTC m8 looks like it just came out from the box . I can send it to the service to fix the back camera. Thank you ckpv5!

M9 boot loop

Hello there! Apologies for the vague thread name, I'm actually unsure what is wrong with the phone -long story short, I've bought it in CashConverters, thinking I could earn some (M9 for thirdy quid? bloody hell).
The phone does turn on, so I don't think it's hard-bricked. When the phone is turned on, it goes to this menu
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
REBOOT and REBOOT TO BOOTLOADER result in the same, as does turning it on after POWER DOWN.
After pressing BOOT TO DOWNLOAD MODE, this menu pops up, and pretty much goes back to the first one upon VOL UP or VOL DOWN.
BOOT TO RECOVERY MODE does work, and results in this menu
I have once attempted to "apply an update from SD card", it resulted in this, and decided not to test my luck.
Couple things to note, I do IT for a living, started working on it yesterday, 2pm - 2am, mostly reading through XDA and android pages, didn't manage to find a solution yet, and I'll stab myself with a spoon if I failed at searching.
My question is: can I fix it? Is it worth it?
You could flash a RUU.exe if its a tmobile, verizon, sprint etc. Other than that i dont know... You cant even see what firmware number you got
Roobwz said:
You could flash a RUU.exe if its a tmobile, verizon, sprint etc. Other than that i dont know... You cant even see what firmware number you got
Click to expand...
Click to collapse
I assume it's O2 because it says himauhl_o2_uk, plus an O2 sticker. Other than that, I don't know, as I can only access recovery, and literally got it in that state.
Edit: I assume it's caused by someone disconnecting the phone while updating through HTC Sync, but I am unsure.
I am having this same exact issue with my Sprint M9. I have tried installing the 0PJAIMG from the SD Card and no love. Get error E:footer is wrong signature verification failed.
Any help with this would be much appreciated.

Categories

Resources