Update Android to 6.0 error - One (M8) Q&A, Help & Troubleshooting

Hello. My problem is on picture. Please help.
http: // s23.postimg. org/5sizlitkb/DSC_0015.jpg
Please remove space.

Is the OTA file on the phone? Downloaded after getting the update notification?

I got an update and started downloading.
The system asked whether to install the update and clicked yes. And after 30 minutes, there was this error

I have exactly the issue too following OTA stock update
When speaking to HTC Support, they said that my IMEI showed up as a US device, even though the last ROM was definitely European stock. When going into Bootloader the following information is shown:
***Software Status Official***
***Locked***
M8_UL PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.29.214500021.12G
OPENDSP-v51.2.2-00593-M8974_FO.1015
OS-6.12.401.4
HTC UK advised that they cannot help and pointed me in the direction of HTC US, but I cannot get through on their support chat pages, so currently have my phone stuck in this state. My phone is the 32GB version and upon further investigation I see that this was only released in the US.
I have tried to do a RUU update via http: // www .htc.com/us/support/rom-downloads .html#additional with the Unlocked/Developer version, but the RUU will not see the phone when in Recovery Mode, so fails to get along any further.
Any further assistance would be great so I can get my phone back!
Just to clarify, the European OTA stock update was downloaded, and then installed. The phone rebooted and started the install and completed the install. It then rebooted I assume to start up in Marshmallow, and this is when the error occurred and the Recovery screen was displayed. So the issue I suspect is a European ROM on a US device.
Thanks in advance

niloc said:
When speaking to HTC Support, they said that my IMEI showed up as a US device, even though the last ROM was definitely European stock. When going into Bootloader the following information is shown:
***Software Status Official***
***Locked***
M8_UL PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.29.214500021.12G
OPENDSP-v51.2.2-00593-M8974_FO.1015
OS-6.12.401.4
HTC UK advised that they cannot help and pointed me in the direction of HTC US, but I cannot get through on their support chat pages, so currently have my phone stuck in this state. My phone is the 32GB version and upon further investigation I see that this was only released in the US.
I have tried to do a RUU update via http: // www .htc.com/us/support/rom-downloads .html#additional with the Unlocked/Developer version, but the RUU will not see the phone when in Recovery Mode, so fails to get along any further.
Click to expand...
Click to collapse
Go into bootloader-fastboot mode, and do fasboot getvar all, and post the output. Delete IMEI and serial number before posting.
I need this info to see what version the phone originally was, and for that matter what RUU will work.
If you have WWE (Euro) compatible CID and MID, you might try RUU linked here: http://forum.xda-developers.com/showpost.php?p=64869806&postcount=4
I can't personally vouch for this RUU, but I think several folks here have posted the link, and its probably legit.
Also, you need to run RUU in bootloader-fastboot mode, it will never work in recovery.

redpoint73 said:
Go into bootloader-fastboot mode, and do fasboot getvar all, and post the output. Delete IMEI and serial number before posting.
I need this info to see what version the phone originally was, and for that matter what RUU will work.
If you have WWE (Euro) compatible CID and MID, you might try RUU linked here: http://forum.xda-developers.com/showpost.php?p=64869806&postcount=4
I can't personally vouch for this RUU, but I think several folks here have posted the link, and its probably legit.
Also, you need to run RUU in bootloader-fastboot mode, it will never work in recovery.
Click to expand...
Click to collapse
Thank you for your prompt response - I'm not sure however to enter any commands in FASTBOOT, as when I select REBOOT FASTBOOT from the options, it just reboots the phone and I go back to the bootloader screen with FASTBOOT highlighted under the date and above the Vol Up Vol down insutructions. From your comments I suspect you are expecting the phone to go into another type of functionality

niloc said:
Thank you for your prompt response - I'm not sure however to enter any commands in FASTBOOT, as when I select REBOOT FASTBOOT from the options, it just reboots the phone and I go back to the bootloader screen with FASTBOOT highlighted under the date and above the Vol Up Vol down insutructions. From your comments I suspect you are expecting the phone to go into another type of functionality
Click to expand...
Click to collapse
Nope, if FASTBOOT is highlighted in red, its in fastboot mode, and no need to do anything else. Just connect the phone by USB (if not already) and do the fastboot command.
The only other bootloader mode would be HBOOT, which is not what we want.

redpoint73 said:
Nope, if FASTBOOT is highlighted in red, its in fastboot mode, and no need to do anything else. Just connect the phone by USB (if not already) and do the fastboot command.
The only other bootloader mode would be HBOOT, which is not what we want.
Click to expand...
Click to collapse
Sorry to be a pain, but as I have not flashed a ROM since the good old HD2 days, I'm a bit rusty and probably do not have all the tools on my laptop to do this. I only have HTC Sync Manager installed. Launching a command window in Windows and type: "fasboot getvar all" I get "fastboot is not recognised as an internal or external command". What additional tools do I need to install, as quickly looking around there seems to be a plethora of different thing for different setups

niloc said:
Sorry to be a pain, but as I have not flashed a ROM since the good old HD2 days, I'm a bit rusty and probably do not have all the tools on my laptop to do this. I only have HTC Sync Manager installed. Launching a command window in Windows and type: "fasboot getvar all" I get "fastboot is not recognised as an internal or external command". What additional tools do I need to install, as quickly looking around there seems to be a plethora of different thing for different setups
Click to expand...
Click to collapse
HTC Sync should be enough.
Do a search on Windows for fastboot.exe, once you find the folder where that is located, you will need to change directory in your command prompt to that same folder.

redpoint73 said:
HTC Sync should be enough.
Do a search on Windows for fastboot.exe, once you find the folder where that is located, you will need to change directory in your command prompt to that same folder.
Click to expand...
Click to collapse
Nothing found I'm afraid - downloaded "fastboot-win.zip" from https://www.htcdev.com/images/uploads/fastboot-win.zip?legal_license_terms=1, but when called from a command window I get "This program can't start because AdbWinApi.dll is missing from your computer", so looks like I only have one part of the jigsaw

niloc said:
Nothing found I'm afraid - downloaded "fastboot-win.zip" from https://www.htcdev.com/images/uploads/fastboot-win.zip?legal_license_terms=1, but when called from a command window I get "This program can't start because AdbWinApi.dll is missing from your computer", so looks like I only have one part of the jigsaw
Click to expand...
Click to collapse
You can find a couple good and simple installers if you use the XDA search function and search "easy adb".
Although, if you get Error 12 when running the RUU later, you may need to uninstall this.

niloc said:
Nothing found I'm afraid - downloaded "fastboot-win.zip" from https://www.htcdev.com/images/uploads/fastboot-win.zip?legal_license_terms=1, but when called from a command window I get "This program can't start because AdbWinApi.dll is missing from your computer", so looks like I only have one part of the jigsaw
Click to expand...
Click to collapse
I have found an ADB installer at http://forum.xda-developers.com/showthread.php?t=2588979 so have installed this and run the command to get all variable, but command window is just sitting at <waiting for device>. I have rebooted phone again back into bootloader, just to see if this would kick start the connection, but nothing. I have unplugged and plugged the USB cable again to try and get it to be seen, so scratching my head at the moment!
---------- Post added at 07:57 PM ---------- Previous post was at 07:52 PM ----------
niloc said:
I have found an ADB installer at http://forum.xda-developers.com/showthread.php?t=2588979 so have installed this and run the command to get all variable, but command window is just sitting at <waiting for device>. I have rebooted phone again back into bootloader, just to see if this would kick start the connection, but nothing. I have unplugged and plugged the USB cable again to try and get it to be seen, so scratching my head at the moment!
Click to expand...
Click to collapse
The phone is just not being seen by the laptop at all and does not appear in the Device Manager of Windows. I have tried it in different USB ports, but no difference....

Try to uninstall HTC Sync, and re-install.

redpoint73 said:
Try to uninstall HTC Sync, and re-install.
Click to expand...
Click to collapse
Uninstalled and reinstalled Sync Manager and rebooted laptop, but still Phone not being seen, so changed USB cable to voilà! So, back to answering your original question of the information of the origin of the phone:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.145s

i had the same problem as mentioned above. Downloaded official update as the phone sugested. Clicked install ... then restart instaling update and at the end error. Now it doesnt boot and goes directly into bootloader.
I restated into fastboot and in that pc finaly recognized mobile and instaled official RUU < RUU_M8_UL_M60_SENSE70_MR_BrightstarUS_WWE_6.12.1540.4 >
Installed and booted.. looks okay
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul_ca
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.029s

Perfect - thank you shade550. That RUU worked a treat.
Thank you redpoint73, your patients and guidance was a god send and I could have not achieved any of this without you

niloc said:
Uninstalled and reinstalled Sync Manager and rebooted laptop, but still Phone not being seen, so changed USB cable to voilà!
Click to expand...
Click to collapse
Damn, I should have figured it was something simple like the cable. Its seems the simple, seemingly obvious stuff is most often the answer. So much so, I forgot to even consider it.
Glad you sorted it out. My pleasure helping, really.

Hi redpoint73, I'm still stuck with this problem. I don't understand how to install de RRU that you had post in the first page. My phone is manufactured in the UK.
I already installed the HTC Sync Manager, and the adb.
What's the next step for installing this? Sorry but I'm no quite good with this stuff.

sonoman87 said:
Hi redpoint73, I'm still stuck with this problem. I don't understand how to install de RRU that you had post in the first page. My phone is manufactured in the UK.
I already installed the HTC Sync Manager, and the adb.
What's the next step for installing this? Sorry but I'm no quite good with this stuff.
Click to expand...
Click to collapse
1) Connect phone to PC.
2) Boot phone to bootloader-fastboot mode
3) Run the RUU.exe, and it will walk you through the rest

Related

help: bricked htc one m7 ?

Hi All,
I attempted to restore to the stock rom when I ran into this problem where my phone would only boot into recovery mode.
Currently I have S-on and the OS wiped out after a fail attempt at installing the zip file One_5.11.401.10_deodexed.zip
I thought that I might be able to recover it by running one of the RUU exe files but so far I have not been successful. I always got the error 155 returned. Also I am really unsure if this method would work and what RUU file is right for my device? Here is the information I got on my device, may be someone can point out what RUU I might need:
$ fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4T.27.3218.09
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.09.1700.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT37RW54321
(bootloader) imei: 1234567890
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0713000
(bootloader) cidnum: GOOGL001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4174mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-e02a9046
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.041s
I know that my phone is GSM, unlocked, and work with tmobile. However I am uncertain as to weather it was originally a tmobile phone or an ATT phone, or else.
Thank you for your help.
redmapleleaf said:
Hi All,
I attempted to restore to the stock rom when I ran into this problem where my phone would only boot into recovery mode.
Currently I have S-on and the OS wiped out after a fail attempt at installing the zip file One_5.11.401.10_deodexed.zip
I thought that I might be able to recover it by running one of the RUU exe files but so far I have not been successful. I always got the error 155 returned. Also I am really unsure if this method would work and what RUU file is right for my device? Here is the information I got on my device, may be someone can point out what RUU I might need:
$ fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4T.27.3218.09
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.09.1700.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT37RW54321
(bootloader) imei: 1234567890
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0713000
(bootloader) cidnum: GOOGL001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4174mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-e02a9046
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.041s
I know that my phone is GSM, unlocked, and work with tmobile. However I am uncertain as to weather it was originally a tmobile phone or an ATT phone, or else.
Thank you for your help.
Click to expand...
Click to collapse
Update: I had an all nighter hellish time trying to recover the seeming bricked phone. At last the following procedure worked for me. I like to post it here just in case someone else got into the same problem. Note that I was using TWPR recovery.
1. I sideloaded superuser.zip
2. I side loaded revone to /sdcard/ directory
3. from the pc:
adb shell
cd /sdcard/
chmod 755 revone
./revone -s 0 -u
exit
4. reboot into fastboot and I got S-OFF
Next I was still having problem installing RUU zip file. The only thing that worked for me was this:
1. I changed the CID to 11111111, (not sure if this is necessary)
2. download Guru Reset M7 3.62.401.1.zip file from htc1guru.com
3. adb sideloaded Guru Reset M7 3.62.401.1.zip to /sdcard/ directory
4. using TWPR install zip to install Guru Reset M7 3.62.401.1.zip
5. the phone reboot and came back working.
At this point I still have S-OFF. The new ROM is of an older version so software update tried to download and install a newer version. However it wasn't able to install. There was a message telling me that it has detected an "variant version of the firmware was installed so update cannot continue". So I still have the following tasks to do before the phone is truly unrooted:
1. change CID from 11111111 back to what it was before
2. update to the latest stock firmware
3. change S-OFF to S-ON
the HTC boot is already in "locked" state so I don't need to lock it again. Still not sure how I can update to the latest stock firmware though. I would appreciate any information in this regard. Thanks.
Update: ok, I finally able to get the software update working without getting the ‘Variant System Version’ message. It worked after I change the CID back to Googl001 from 11111111. I did it with the fastboot command "fastboot oem writecid googl001" .
It seems that the only thing that I need to do now to return it to the original stock product is to change S-OFF to S-ON. Or may be not.
I am still not sure if I got the stock firmware or not though. This is because I saw that the phone has a "SuperSU Installer" app running. This app allow me to root the device. It would be odd if HTC would ship the phone with this app included.
So if you know for sure how I could return this phone to completely stock image, please let me know.
Thank you.
redmapleleaf said:
Update: I had an all nighter hellish time trying to recover the seeming bricked phone. At last the following procedure worked for me. I like to post it here just in case someone else got into the same problem. Note that I was using TWPR recovery.
1. I sideloaded superuser.zip
2. I side loaded revone to /sdcard/ directory
3. from the pc:
adb shell
cd /sdcard/
chmod 755 revone
./revone -s 0 -u
exit
4. reboot into fastboot and I got S-OFF
Next I was still having problem installing RUU zip file. The only thing that worked for me was this:
1. I changed the CID to 11111111, (not sure if this is necessary)
2. download Guru Reset M7 3.62.401.1.zip file from htc1guru.com
3. adb sideloaded Guru Reset M7 3.62.401.1.zip to /sdcard/ directory
4. using TWPR install zip to install Guru Reset M7 3.62.401.1.zip
5. the phone reboot and came back working.
At this point I still have S-OFF. The new ROM is of an older version so software update tried to download and install a newer version. However it wasn't able to install. There was a message telling me that it has detected an "variant version of the firmware was installed so update cannot continue". So I still have the following tasks to do before the phone is truly unrooted:
1. change CID from 11111111 back to what it was before
2. update to the latest stock firmware
3. change S-OFF to S-ON
the HTC boot is already in "locked" state so I don't need to lock it again. Still not sure how I can update to the latest stock firmware though. I would appreciate any information in this regard. Thanks.
Click to expand...
Click to collapse
Update: all problems are fixed, the phone is returned to its stock state completely. Here is what I did.
1. Change the CID to T-MOB010 by using "fastboot oem writecid T-MOB010
2. with CID=T-MOB010 and model number MID=PN0713000 I look up the RUU exe that support those two parameters and download it from htc1guru.com
3. down grade my hboot from 1.54 to 1.44 by flashing a hboot.zip file
4. put the phone in fastboot mode and run the RUU exe . After it is done the phone is back to stock rom.
That's it. Hope these steps could help some sorry soul out there. This HTC root/unroot is NOT FUN at all! If you happen to read this HTC, please make your bootloader idiot proof. Otherwise we will just go with your competitor whoever has a better bootloader.
redmapleleaf said:
Update: ok, I finally able to get the software update working without getting the ‘Variant System Version’ message. It worked after I change the CID back to Googl001 from 11111111. I did it with the fastboot command "fastboot oem writecid googl001" .
It seems that the only thing that I need to do now to return it to the original stock product is to change S-OFF to S-ON. Or may be not.
I am still not sure if I got the stock firmware or not though. This is because I saw that the phone has a "SuperSU Installer" app running. This app allow me to root the device. It would be odd if HTC would ship the phone with this app included.
So if you know for sure how I could return this phone to completely stock image, please let me know.
Thank you.
Click to expand...
Click to collapse

[Q] Stuck in fastboot and no connections in ADB

Hello everyone.
Im new here and my english is not on the highest lvl, so pls be patient.
My problem with HTC Desire 816 is that I'm stuck in fastboot with no OS and S-ON, like below:
*** TAMPERED ***
*** RELOCKED ***
*** Security Warning ***
A5_UL PVT SHIP S-ON
HBOOT 3.19.0.0000
RADIO 1.101.1102.17.0506
OpenDSP v28.2.2.00546.0331
OS-
eMMC-boot 1536MB
Nov 10 2014
I can't do anything on my phone (recovery, factory reset) cuz after hiting 'power' phone just reboot into bootloader again.
When i plug my phone via USB, windows 8.1 found my device and I have installed it as "Android Composite ADB Interface" and HTC Sync starts running (so it can see my phone).
But my biggest problem is now!
I have installed fastboot in version 1.0.31 and when my phone is pluged in and everything looks good, then commend "adb devices" nothing shows up.
My question is, how can I get my phone visible in adb ?
PS. I have installed cm12 and tried to get back to stock rom and recovery, but in one second in middle on the instalation, power in my house stops and everything just turned off.
And now I have this problem. It looks exactly the same when I had USB debugging turned off in cm12 .. computer and htc sync could see my phone, but adb couldn't.
Any ideas ?
Regards,
Jeremi
ADB commands won't work in fastboot. Try using fastboot commands : "fastboot devices" and see if it shows up.
riggerman0421 said:
ADB commands won't work in fastboot. Try using fastboot commands : "fastboot devices" and see if it shows up.
Click to expand...
Click to collapse
THX for fast reply!
okey it seems like I got it.
When I tried flash stock recovery i get info "signature verify fail"
How can I fix this ?
Use the command :
fastboot oem lock
And after run stock room ruu update.
Sent from my VS980 4G using XDA Free mobile app
elcientifico said:
Use the command :
fastboot oem lock
And after run stock room ruu update.
Sent from my VS980 4G using XDA Free mobile app
Click to expand...
Click to collapse
Device was already locked. Still the same problem.
I have to bypass "signature checking" .. but how ?
PLS can anyone help me ? :crying:
themonsterkk said:
PLS can anyone help me ? :crying:
Click to expand...
Click to collapse
What exactly are you trying to do and what is the exact message your getting?
FoxyDrew said:
What exactly are you trying to do and what is the exact message your getting?
Click to expand...
Click to collapse
Im stuck in fastboot. Ive got S-ON, Tampered, relocked, Security Warning.
I found somewhere here that I have to flash via fastboot RUU with mainver >= my current mainver.
But problem is:
c:\adbfastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.101.1102.17.0506
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH4BFWW00545
(bootloader) imei: 352240067356325
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: a5_ul
(bootloader) platform: hTCBmsm8226
(bootloader) modelid: 0P9C20000
(bootloader) cidnum: HTC__032
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: be7179e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.009s
As U can see above, version-main line is empty.
And after many tries flashing different roms, always the same info: FAILED (remote: 12 signature verify fail)
themonsterkk said:
THX for fast reply!
okey it seems like I got it.
When I tried flash stock recovery i get info "signature verify fail"
How can I fix this ?
Click to expand...
Click to collapse
From the screenshot you provided you are using the wrong command. To flash the recovery try this.
"fastboot flash recovery recovery_Stock.img"
Also the recovery_Stock.img file needs to be in your adbfastboot folder, and IIRC you need the bootloader unlocked to flash anything from fastboot.
themonsterkk said:
THX for fast reply!
okey it seems like I got it.
When I tried flash stock recovery i get info "signature verify fail"
How can I fix this ?
Click to expand...
Click to collapse
That's a recovery file your trying to flash. You need an UNLOCKED bootloader to flash a recovery.img file.
FoxyDrew said:
That's a recovery file your trying to flash. You need an UNLOCKED bootloader to flash a recovery.img file.
Click to expand...
Click to collapse
Ok, topic can be closed. I have done this.
But now, doesn't matter which custom rom I would flash, every time the same annoying problem with screen. My screen/touch doesn't work properly. I will say more. I can't do anything! Everything is poping out in one second..

M8 Bricked while updating to Marshmallow.

Hi,
The other day i've tried to update my M8 to marshmallow via OTA and my device get bricked . . .
It is stucked on Android Recovery, and have tried everything. Ruu's, factory reset . . . everything. Ruu always gives me back error 155.
Don't know what else to do. It is new, but I think the people that sold it to me have changed things like CID and it have S-OFF.
I'll post the "fastboot getvar all" command results:
E:\Minimal ADB and Fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno:
(bootloader) imei: ---------------------
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul_ca
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Can someone help me? :crying: Thanks!
I am having the same problem!! I installed the official update via the system update, installed then at the end it told me there is a problem with the OTA thing and that is it. Since then my device is bricked and I'm in between the recovery menu and the bootloader.
I don't wanna root my device and didn't try it. This sucks. I wish I can rollback this mess to Lollipop.
Moe88Saber said:
I am having the same problem!! I installed the official update via the system update, installed then at the end it told me there is a problem with the OTA thing and that is it. Since then my device is bricked and I'm in between the recovery menu and the bootloader.
I don't wanna root my device and didn't try it. This sucks. I wish I can rollback this mess to Lollipop.
Click to expand...
Click to collapse
I had a similar issue, bricked my HTC ONE M8 by updating through OTA.
But I got it fixed by flashing RUU through htc_fastboot.exe, it took a while but was effective.
In your case, if you need to find your right CID, first get your mid number and check if you can find a right CID to your MID, then write it through fastboot. Hope it can help you.
If you will need a detailed how to, let me know
azbtaurus said:
I had a similar issue, bricked my HTC ONE M8 by updating through OTA.
But I got it fixed by flashing RUU through htc_fastboot.exe, it took a while but was effective.
In your case, if you need to find your right CID, first get your mid number and check if you can find a right CID to your MID, then write it through fastboot. Hope it can help you.
If you will need a detailed how to, let me know
Click to expand...
Click to collapse
My CID is 11111111, it says so in the bootloader. Can you provide links on where to get the RUU and the flashing app? Thanks
The bootloader says LOCKED yet my device is the international variant. Is it related or does it mean that my bootloader is locked?
ramajo17 said:
Hi,
The other day i've tried to update my M8 to marshmallow via OTA and my device get bricked . . .
It is stucked on Android Recovery, and have tried everything. Ruu's, factory reset . . . everything. Ruu always gives me back error 155.
Don't know what else to do. It is new, but I think the people that sold it to me have changed things like CID and it have S-OFF.
I'll post the "fastboot getvar all" command results:
E:\Minimal ADB and Fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: FA44WWM07312
(bootloader) imei: ---------------------
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul_ca
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Can someone help me? :crying: Thanks!
Click to expand...
Click to collapse
Hey, I've made a simple research and found that your serial number belongs to HTC ONE M8 Taiwan version, so first you need to change your MID to 0P6B150 (optional but strongly advised for applaying offical updates) and then the CID to CHT__601 (Taiwan).
Only after this you need to find the right RUU and flash it, or use RUU.zip and flash it through htc_fastboot.exe
Hope it will be helpfull
---------- Post added at 09:52 AM ---------- Previous post was at 09:48 AM ----------
Moe88Saber said:
My CID is 11111111, it says so in the bootloader. Can you provide links on where to get the RUU and the flashing app? Thanks
The bootloader says LOCKED yet my device is the international variant. Is it related or does it mean that my bootloader is locked?
Click to expand...
Click to collapse
Send me your detailed phone information as it was shown in the first post of the thread so I can tell you how to change you CID and other identification numbers that in the end will let you apply the update
Having the original CID is very important, cuz your bootloader was relocked? otherwise they could've not changed you CID/
Check your serial information go to HTC Warranty Check - Lookup
this tell you right region information of your phone so you can easily find right CID and MID numbers of your phone
azbtaurus said:
Send me your detailed phone information
Click to expand...
Click to collapse
Can you walk me through it? When I connect my device to my laptop, it shows nothing. the HTC sync app fails to detect my phone as well.
But my bootloader detects it. It goes from FASTBOOT to FASTBOOT USB
azbtaurus said:
Hey, I've made a simple research and found that your serial number belongs to HTC ONE M8 Taiwan version, so first you need to change your MID to 0P6B150 (optional but strongly advised for applaying offical updates) and then the CID to CHT__601 (Taiwan).
Click to expand...
Click to collapse
That is wrong .. you need to see the CID/MID not the serial no.
He can flash the 6.12.401.4 RUU zip
---------- Post added at 01:40 PM ---------- Previous post was at 01:35 PM ----------
ramajo17 said:
Hi,
The other day i've tried to update my M8 to marshmallow via OTA and my device get bricked . . .
It is stucked on Android Recovery, and have tried everything. Ruu's, factory reset . . . everything. Ruu always gives me back error 155.
Don't know what else to do. It is new, but I think the people that sold it to me have changed things like CID and it have S-OFF.
I'll post the "fastboot getvar all" command results:
E:\Minimal ADB and Fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno:
(bootloader) imei: ---------------------
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul_ca
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Can someone help me? :crying: Thanks!
Click to expand...
Click to collapse
1. - remove the serial no. in your above post.
2. - Is the bootloader LOCKED or RELOCKED ? If it is UNLOCKED, relock it with command fastboot oem lock
3. - follow this : http://forum.xda-developers.com/showpost.php?p=64926362&postcount=4 for the driver part
and this : http://forum.xda-developers.com/showpost.php?p=64926626&postcount=6 for the RUU part
Moe88Saber said:
Can you walk me through it? When I connect my device to my laptop, it shows nothing. the HTC sync app fails to detect my phone as well.
But my bootloader detects it. It goes from FASTBOOT to FASTBOOT USB
Click to expand...
Click to collapse
1 - see the links in the end of #7 post? Go there and first get the drivers and adb-fastboot tools
once you get try command fastboot getvar all this will show you the detailed information of your device
2 - once done get HTC ONE M8 all in one tool kit, it would be easier for you to use instead typing commands all the time
3 - unlock your bootloader by following the instructions on the program listed above
4 - search for right CID number of your phone and write it by using command fastboot oem writecid (YOUR CID)
5 - relock bootloader
6 - flash the right RUU (check if it is right for your original new CID)
Keep in mind that I've done this on my own devices, and I don't take any responsibility in case if you get your device bricked
ckpv5 said:
That is wrong .. you need to see the CID/MID not the serial no.
He can flash the 6.12.401.4 RUU zip
---------- Post added at 01:40 PM ---------- Previous post was at 01:35 PM ----------
1. - remove the serial no. in your above post.
2. - Is the bootloader LOCKED or RELOCKED ? If it is UNLOCKED, relock it with command fastboot oem lock
3. - follow this : http://forum.xda-developers.com/showpost.php?p=64926362&postcount=4 for the driver part
and this : http://forum.xda-developers.com/showpost.php?p=64926626&postcount=6 for the RUU part
Click to expand...
Click to collapse
I'm not the OP but I am experiencing the same issue. anyway...my bootloader is locked and it is connected to the ADB, getvar shows me some stats. I'm now downloading the RUU and will flash it afterwards. Thanks for your help.
Moe88Saber said:
I'm not the OP but I am experiencing the same issue. anyway...my bootloader is locked and it is connected to the ADB, getvar shows me some stats. I'm now downloading the RUU and will flash it afterwards. Thanks for your help.
Click to expand...
Click to collapse
You cannot simply flash the RUU .. the first question is .. is the RUU the right one for your device ?
You have SUperCID as you mentioned above .. what about the MID ?
Is it 0P6B10000 ? If yes .. then go ahead
ckpv5 said:
You cannot simply flash the RUU .. the first question is .. is the RUU the right one for your device ?
You have SUperCID as you mentioned above .. what about the MID ?
Is it 0P6B10000 ? If yes .. then go ahead
Click to expand...
Click to collapse
Sir, If you mean the modelid, then yes, it is 0P6B10000 and cidnum is 11111111
Should I go ahead?
Moe88Saber said:
Sir, If you mean the modelid, then yes, it is 0P6B10000 and cidnum is 11111111
Should I go ahead?
Click to expand...
Click to collapse
Yes.. sure
ckpv5 said:
That is wrong .. you need to see the CID/MID not the serial no.
He can flash the 6.12.401.4 RUU zip
---------- Post added at 01:40 PM ---------- Previous post was at 01:35 PM ----------
1. - remove the serial no. in your above post.
2. - Is the bootloader LOCKED or RELOCKED ? If it is UNLOCKED, relock it with command fastboot oem lock
3. - follow this : http://forum.xda-developers.com/showpost.php?p=64926362&postcount=4 for the driver part
and this : http://forum.xda-developers.com/showpost.php?p=64926626&postcount=6 for the RUU part
Click to expand...
Click to collapse
Ok I'm downloading the RUU. I've tried to apply this RUU from computer but not worked, I hope it works with fastboot!
I'll tell you once is done, thanks!
Update info:
It gets stuck in "sending 'zip'... <53965 KB>
I've waited 20 minutes and nothing happens.
ckpv5 said:
yes.. Sure
Click to expand...
Click to collapse
yes!!! It lives! You are one magnificent human being! I am forever in your debt!:d:d
thank you thank you thank you
ramajo17 said:
Ok I'm downloading the RUU. I've tried to apply this RUU from computer but not worked, I hope it works with fastboot!
I'll tell you once is done, thanks!
Update info:
It gets stuck in "sending 'zip'... <53965 KB>
I've waited 20 minutes and nothing happens.
Click to expand...
Click to collapse
Have you install the fastboot/adb that linked above ?
Have you updated the HTC USB drivers, also linked above ?
Try with a Windows PC USB2.0
ckpv5 said:
Have you install the fastboot/adb that linked above ?
Have you updated the HTC USB drivers, also linked above ?
Try with a Windows PC USB2.0
Click to expand...
Click to collapse
Yes both things. I'll try to download the RUU again because when I try to unzip it on my PC it says that the file is corrupted.
Can be that the problem?
ramajo17 said:
Yes both things. I'll try to download the RUU again because when I try to unzip it on my PC it says that the file is corrupted.
Can be that the problem?
Click to expand...
Click to collapse
You can't extract/unzip an encrypted HTC RUU zip.
You never reply to my first question .. is your bootloader LOCKED, RELOCKED or UNLOCKED ?
If it is UNLOCKED .. I can suggest another method .. restore a TWRP backup.
If you have installed both adb/fastboot and latest HTC USB driver (and uninstall HTC Sync Manager) I don't see a reason why it cannot work for you when it worked for the other guy (post #14)
Do you have a microSD card ? You can do it different way.
ckpv5 said:
You can't extract/unzip an encrypted HTC RUU zip.
You never reply to my first question .. is your bootloader LOCKED, RELOCKED or UNLOCKED ?
If it is UNLOCKED .. I can suggest another method .. restore a TWRP backup.
If you have installed both adb/fastboot and latest HTC USB driver (and uninstall HTC Sync Manager) I don't see a reason why it cannot work for you when it worked for the other guy (post #14)
Do you have a microSD card ? You can do it different way.
Click to expand...
Click to collapse
Sorry, it is RELOCKED.
I'll try to do all from 0 again. If it does not work we can UNLOCK it and try the TWRP method you say?
Yes I do have an SD card in my phone, but my PC doesn't detect it and have no SD adapter. I've heard that there's some fastboot command "push" or something like that to put the RUU on it but don't know how it works.
Thanks for your time, I'm desperate. . .
You need to unlock bootloader to go with TWRP method.
Just try again ... with a Windows PC with USB2.0 (many people report USB3.0 is a hit and miss)
Make sure the HTC Sync manager is uninstalled after you install the driver.
ckpv5 said:
You need to unlock bootloader to go with TWRP method.
Just try again ... with a Windows PC with USB2.0 (many people report USB3.0 is a hit and miss)
Make sure the HTC Sync manager is uninstalled after you install the driver.
Click to expand...
Click to collapse
Can't believe it was de USB . . . Now is doing things, let's see
Update:
IT IS ALIVE!! The problem was de USB . . I was using the official one but didn't work.
Really big thanks!!

MY HTC M8 is not booting. What can I do?

I have S-ON M8 with custom recovery on it. I can get to the recovery but it is impossible to mount it as memory to upload any custom rom to flash it to work. My phone gets stuck on Android logo and does not go further. Is it possible for me to flash it using RUU and get it back to original, stock firmware?
palito1980 said:
I have S-ON M8 with custom recovery on it. I can get to the recovery but it is impossible to mount it as memory to upload any custom rom to flash it to work.
Click to expand...
Click to collapse
In TWRP, go to Wipe, and tap the button "Format data". It sounds like your internal storage is corrupt, and doing the format data option usually fixes this. Obviously, you will lose any data on the phone, but it sounds like we're well past that point already.
palito1980 said:
Is it possible for me to flash it using RUU and get it back to original, stock firmware?
Click to expand...
Click to collapse
Probably. But it depends on whether your M8 version has an RUU.
Do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
Software status MODIFIED
M8_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.25.21331147A1.06G
OpenDSP-v48.2.2-00564-M8974_FO.1211
OS-4.20.771.2
eMMC-boot 2048MB
This is the info about my device.
I think I downloaded proper RUU but when I start installation on my Windows 10 machine it asks for Admin privliges and starts installation and disappears at the end. Nothing happens.
palito1980 said:
I think I downloaded proper RUU
Click to expand...
Click to collapse
It would be useful if you provided some specific reasoning/rationale on why you think its the right RUU, or any specific details (file name, link to where you got it from, etc.).
I've lost count of how many times folks "thought" they had the right RUU, but were wrong.
Also, I suggested in my last post that you try2 very specific things, which it seems you completely ignored. Don't know if there is a point in trying to help you, if you ignore the advice given.
I didn't ignore anything. Tried, didn't work. And mu RUU's name is RUU_M8_WHL_M60_SENSE70_SPCS_MR_Sprint_WWE_6.20.651.3
With different RUU the situation is the same. Drivers installed and still does not work.
RUU_M8_UL_M60_SENSE70_MR_BrightstarUS_WWE_6.12.1540.4
palito1980 said:
I didn't ignore anything. Tried, didn't work.
Click to expand...
Click to collapse
That's important information to provide. Otherwise, we can only assume you ignored the advice.
Plus, if it "didn't work" what does that mean? Were their error messages, or any other outputs?
You tried both things (format data, and getvar) and the both didn't work?
palito1980 said:
And mu RUU's name is RUU_M8_WHL_M60_SENSE70_SPCS_MR_Sprint_WWE_6.20.651.3
Click to expand...
Click to collapse
This is not even remotely the right RUU for your device. I don't know why you think its the right one. Its for the US Sprint version. In fact, if it had run (which wouldn't happen on an s-on device) it would have radio bricked your phone, due to the differences in the Sprint version.
---------- Post added at 11:59 AM ---------- Previous post was at 11:57 AM ----------
palito1980 said:
With different RUU the situation is the same. Drivers installed and still does not work.
RUU_M8_UL_M60_SENSE70_MR_BrightstarUS_WWE_6.12.1540.4
Click to expand...
Click to collapse
This isn't the right RUU either. It seems you are just guessing. This one is for the US Developer's Edition.
I don't think your version has RUU.
But I also need to see the getvar output, to see if anything on the phone has been modified (to change the carrier version).
Unfortunately I am unabale to get anything from getvar. It get stuck on "waiting for device"
palito1980 said:
Unfortunately I am unabale to get anything from getvar. It get stuck on "waiting for device"
Click to expand...
Click to collapse
The phone is in bootloader, with fastboot mode selected (highlighted in red near the top - if its not, select fastboot in the menu selections on the bootloader screen, and confirm with power button).
Also, try another USB cable.
If its still not working, hanging on "waiting for devices" is usually a problem on the PC side. Uninstall and re-install HTC Sync, try another USB port, or another PC if possible. Win7 and USB 2.0 has the best chance of compatibility with this device.
---------- Post added at 09:22 AM ---------- Previous post was at 09:15 AM ----------
palito1980 said:
I can get to the recovery but it is impossible to mount it as memory to upload any custom rom to flash it to work.
Click to expand...
Click to collapse
To be clear, are you trying to mount when booted into TWRP?
Do you have an SD card, and a USB card reader? If so, just put the ROM on the SD card from your computer, then just put the SD in the phone, flash in TWRP.
That is all getvar sit out. This was done under Linux coz Windows just didn't want to work with the phone.
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.21331147A1.06G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.20.771.2
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: ************
(bootloader) imei: ***************
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: H3G__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dcdaa6e0
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

HTC M8s Stuck between Bootloader and Stock Recovery

I wonder I anyone can point me in a right direction ?
After Factory Reset phone went into White HTC Screen and stopped. I'm only able to access Bootloader and Stock Recovery now. There is no OS.
OS.1.21.401.1
HTC___001
HBOOT 3.19.0.0000
S-ON
LOCKED
Software Status: Official
I tried to Unlock bootloader. I used Hasoon's tool. I confirmed YES to unload bootloader. But after restart Bootloader is still locked.
I tried to flash boot.img and recovery.img but all FAILS.
I can access the phone via ADB but anything flashing always fails. Tried sideload via ADB in Phone's recovery. But always Fails.
I can't access SD via Recovery, says E: mount fail. Tried to re-format the SD but no result
To me it seems like bootloader is corrupt and seems that without proper hardware I won't be able to do anything...
I spen many hours now and about to give up. Please let me know if I missed anything before I will, sadly, have to try professionals.
Many thanks to everyone.
Vash
panagath said:
Hello, thanks for the reply. What I see are the following:
LOCKED
HBOOT - 3.19.0.0000
RADIO-1.29.214500021.12G
OpenDSP-v51.2.2-00593-M8974_F0.1015
OS-6.12.61.4
Click to expand...
Click to collapse
Did you find solution/fix pls ?
I seem to have similar problem.
After Factory Reset phone went into White HTC Screen and stopped. I'm only able to access Bootloader and Stock Recovery now. There is no OS.
OS.1.21.401.1
HTC___001
HBOOT 3.19.0.0000
S-ON
LOCKED
Software Status: Official
I tried to Unlock bootloader. I used Hasoon's tool. I confirmed YES to unload bootloader. But after restart Bootloader is still locked.
I tried to flash boot.img and recovery.img but all FAILS.
I can access the phone via ADB but anything flashing always fails. Tried sideload via ADB in Phone's recovery. But always Fails.
I can't access SD via Recovery, says E: mount fail. Tried to re-format the SD but no result
To me it seems like bootloader is corrupt and seems that without proper hardware I won't be able to do anything...
I spent many hours now and about to give up. Please let me know if I missed anything before I will, sadly, have to try professionals.
Vash
vagon1 said:
Did you find solution/fix pls ?
I seem to have similar problem.
After Factory Reset phone went into White HTC Screen and stopped. I'm only able to access Bootloader and Stock Recovery now. There is no OS.
OS.1.21.401.1
HTC___001
HBOOT 3.19.0.0000
S-ON
LOCKED
Software Status: Official
I tried to Unlock bootloader. I used Hasoon's tool. I confirmed YES to unload bootloader. But after restart Bootloader is still locked.
I tried to flash boot.img and recovery.img but all FAILS.
I can access the phone via ADB but anything flashing always fails. Tried sideload via ADB in Phone's recovery. But always Fails.
I can't access SD via Recovery, says E: mount fail. Tried to re-format the SD but no result
To me it seems like bootloader is corrupt and seems that without proper hardware I won't be able to do anything...
I spent many hours now and about to give up. Please let me know if I missed anything before I will, sadly, have to try professionals.
Vash
Click to expand...
Click to collapse
Your device is not regular M8, it's htc M8s.
You can try to RUU - https://forum.xda-developers.com/showpost.php?p=70306458&postcount=2
Anything ask here not in M8 section - https://forum.xda-developers.com/htc-one-m8/one-m8s-general
---------- Post added at 05:24 PM ---------- Previous post was at 05:21 PM ----------
panagath said:
Hello, thanks for the reply. What I see are the following:
LOCKED
HBOOT - 3.19.0.0000
RADIO-1.29.214500021.12G
OpenDSP-v51.2.2-00593-M8974_F0.1015
OS-6.12.61.4
Click to expand...
Click to collapse
I can't remember whether there is RUU for your device. I'll check later tonight.
For the time being, try to install stock 6.12.61.4 firmware and see whether this helps or not.
https://forum.xda-developers.com/showpost.php?p=60218734&postcount=5
ckpv5 said:
Your device is not regular M8, it's htc M8s.
You can try to RUU - https://forum.xda-developers.com/showpost.php?p=70306458&postcount=2
Anything ask here not in M8 section - https://forum.xda-developers.com/htc-one-m8/one-m8s-general
---------- Post added at 05:24 PM ---------- Previous post was at 05:21 PM ----------
I can't remember whether there is RUU for your device. I'll check later tonight.
For the time being, try to install stock 6.12.61.4 firmware and see whether this helps or not.
https://forum.xda-developers.com/showpost.php?p=60218734&postcount=5
Click to expand...
Click to collapse
That's interesting ! I will give it a go this evening. Did not think it could be M8s. Thank you !
Vash
---------- Post added at 10:57 AM ---------- Previous post was at 10:56 AM ----------
panagath said:
Hey, thanks for the reply. I haven't managed to do anything neither did I spend a lot of time on this. I was waiting in case someone could help. Such a shame if the phone is bricked. I do not know if it is worth taking to professionals as its value as a used phone is quite low at the moment...
Click to expand...
Click to collapse
Yes you are right. The only way is to keep trying with these phones, until you succeed
---------- Post added at 11:30 AM ---------- Previous post was at 10:57 AM ----------
ckpv5 said:
Your device is not regular M8, it's htc M8s.
You can try to RUU - https://forum.xda-developers.com/showpost.php?p=70306458&postcount=2
Anything ask here not in M8 section - https://forum.xda-developers.com/htc-one-m8/one-m8s-general
---------- Post added at 05:24 PM ---------- Previous post was at 05:21 PM
Click to expand...
Click to collapse
How can you say that it is M8s and not M8 please ? I had a problem with another M8 before, seems it could be for the very same reason (could be M8s afterall)
Thank you
Vash
vagon1 said:
How can you say that it is M8s and not M8 please ? I had a problem with another M8 before, seems it could be for the very same reason (could be M8s afterall)
Thank you
Vash
Click to expand...
Click to collapse
Based on the OS no. that you wrote. Regular M8 doesn't have that version, only M8s does.
To really confirm, write here all the details that you see on bootloder because your current one is incomplete.
Better if you give result of fastboot getvar all (without serial & imei no.), this will be truly complete details.
update
ckpv5 said:
Based on the OS no. that you wrote. Regular M8 doesn't have that version, only M8s does.
To really confirm, write here all the details that you see on bootloder because your current one is incomplete.
Better if you give result of fastboot getvar all (without serial & imei no.), this will be truly complete details.
Click to expand...
Click to collapse
Hi Matey
Update. Downloaded the file, placed to SD card and rebooted to bootloader. Update started ok, but soon message popped up : Device halted due to Large Image update fail!
Device rebooted, but now it's blinking orange led but can't start it or anything. Will keep it on charger until tomorrow and see if I can start it again.
My Getvar bellow :
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: [email protected]
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.21.401.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT554YS01064
(bootloader) imei: 358031060751297
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8ql_ul
(bootloader) platform: hTCBmsm8939
(bootloader) modelid: 0PKV10000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 7900fbfd
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) mfg-name: 0001
all: Done!
The attachment below is from someone else, for illustration purposes only. As did not manage to take a photo of mine. But message looks exactly the same..
vagon1 said:
Hi Matey
Update. Downloaded the file, placed to SD card and rebooted to bootloader. Update started ok, but soon message popped up : Device halted due to Large Image update fail!
Device rebooted, but now it's blinking orange led but can't start it or anything. Will keep it on charger until tomorrow and see if I can start it again.
My Getvar bellow :
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: [email protected]
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.21.401.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT554YS01064
(bootloader) imei: 358031060751297
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8ql_ul
(bootloader) platform: hTCBmsm8939
(bootloader) modelid: 0PKV10000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 7900fbfd
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) mfg-name: 0001
all: Done!
The attachment below is from someone else, for illustration purposes only. As did not manage to take a photo of mine. But message looks exactly the same..
Click to expand...
Click to collapse
Seems I managed to brick my M8s. After failed updated and device restart it wont turn back on. Only orange LED is repeatedly flashing when plugged to the charger or PC. PC detects that something is connected by doesn't recognize it. Wont respond to any ADB commands. I also tried VOL UP/DOWN + POWER BUTTONS for 5minutes a number of times, but nothing.
I had similar problem with HTC One Mini 2, had to take phone apart and disconnect the battery for a few minutes. Phone started OK and worked fine after this. But really don't want to take this M8s apart to disconnect the battery. As it's not mine.
Don't know if to keep the phone on charger, or let it rather disconnected and discharge.. ??
Any help would be much appreciated.
Vash
vagon1 said:
My Getvar bellow :
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: [email protected]
(bootloader) version-main: 1.21.401.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) product: m8ql_ul
(bootloader) platform: hTCBmsm8939
(bootloader) modelid: 0PKV10000
(bootloader) cidnum: HTC__001
The attachment below is from someone else, for illustration purposes only. As did not manage to take a photo of mine. But message looks exactly the same..
Click to expand...
Click to collapse
First to answer your earlier question how to know whether your device is M8 or M8s.
As you can see in your getvar result, the product is m8ql_ul which belongs to M8s. M8 is m8_ul for GSM version.
Now your thread already been moved to M8s section. Hoefully someone familiar with M8s can assist here.
I can only assist on general term and idea.
With your getvar result, now we know you have a Lollipop. The RUU is for Marshmallow. To install a Marshmallow RUU (for the case of M8), you need first to install Marshmallow firmware then only can install Marshmallow RUU. That's explained the Large image failure. Unfortunately I don't know whether anyone post any firmware only for 2.10.401.1 so you can install the RUU after.
Getting this Large image failure doesn't brick a device. With S-On it's either the RUU is successfully installed or failed. And usually will only be successfully installed when the problem is firmware & software related. When a hardware problem like corrupted emmc, RUU won't be able to fix it.
As you used Hansoon toolkit earlier which is meant for M8 not M8s, not sure whether that have any effect on your device hardware.
Let's see whether anyone with M8s has any knowledge on how to fix your problem.
ckpv5 said:
First to answer your earlier question how to know whether your device is M8 or M8s.
As you can see in your getvar result, the product is m8ql_ul which belongs to M8s. M8 is m8_ul for GSM version.
Now your thread already been moved to M8s section. Hoefully someone familiar with M8s can assist here.
I can only assist on general term and idea.
With your getvar result, now we know you have a Lollipop. The RUU is for Marshmallow. To install a Marshmallow RUU (for the case of M8), you need first to install Marshmallow firmware then only can install Marshmallow RUU. That's explained the Large image failure. Unfortunately I don't know whether anyone post any firmware only for 2.10.401.1 so you can install the RUU after.
Getting this Large image failure doesn't brick a device. With S-On it's either the RUU is successfully installed or failed. And usually will only be successfully installed when the problem is firmware & software related. When a hardware problem like corrupted emmc, RUU won't be able to fix it.
As you used Hansoon toolkit earlier which is meant for M8 not M8s, not sure whether that have any effect on your device hardware.
Let's see whether anyone with M8s has any knowledge on how to fix your problem.
Click to expand...
Click to collapse
Thank you for the reply, yes there are some seriously valid points. I'm still hoping I'll be able to ressurect the phone. But before I had One Mini 2 with exactly same symptoms and had to take the phone apart, disconnect the battery and when put all back together phone worked again. But really want to avoid doing this... I'll give it a couple of days playing with buttons and charger and if phone doesn't start I will take it apart and do the battery trick.
Once working again will load a Lollipop on it and hopefully phone will work. If emmc is buggered then I think the phone is done...
Will keep everyone posted about results..
Again thank you very much
Vash

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