Somebody help me please Zenfone 2 bricked! - ZenFone 2 Q&A, Help & Troubleshooting

I am not rooted, no custom rom installed. I was just using FACEBOOK and my phone's screen went black but my music was still playing in the background then all of a sudden it vibrated and turned off. Now it won't turn on again! it had 95% batter so I have no idea what the hell happened. It does not respond on my charger, does not turn on or vibrate. I plugged it on my PC and it only shows "MOOREFIELD NO DRIVERS AVAILABLE" help me

Have you tried to get to the bootloader?
Sent from my ASUS_Z00AD using Tapatalk

jimchee said:
Have you tried to get to the bootloader?
Sent from my ASUS_Z00AD using Tapatalk
Click to expand...
Click to collapse
How do I do that? I tried long press power button + volume up nothing happens.

If you get no response at all pushing power while holding volume up it sounds to me like it is warranty return time, is there a service center near you?
Sent from my ASUS_Z00AD using Tapatalk

jimchee said:
If you get no response at all pushing power while holding volume up it sounds to me like it is warranty return time, is there a service center near you?
Sent from my ASUS_Z00AD using Tapatalk
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Click to collapse
there is. Funny thing is this is my second asus device... my first one was Zenfone 6 with a defective display now they sent me this which did not even last for a single year it just... bricked itself wtf

Maybe your just overly electric, take it in and get a replacement and ground yourself while listening to music
Sent from my ASUS_Z00AD using Tapatalk

Get in to recovery mode wipe cache partition and reboot

vkjain366 said:
Get in to recovery mode wipe cache partition and reboot
Click to expand...
Click to collapse
I can't phone won't respond to volume up + power button it won't do anything. It crapped itself while I was on Facebook. The only thing I can do now is plug it on my PC with the "MOOREFIELD NO DRIVER DETECTED" on my monitor screen.

I am disappointed with the quality with ASUS. I like their PC parts but their smartphones now are utter rubbish. My god

1.Turn off your Zenfone 2
2.Hold Power button + Volume up
3.When the phone is vibrating release power button
4.You can select Normal Boot or recovery Boot by pressingVolume up/volume down. To enter recovery choose recovery mode
5.Then You will see sleep android robot, Press Power button + Volume down, release only volume down button and press volume up button. You'll enter recovery mode
6. Select wipe cache partition by volume down button and press power button
7. It'll take some time
8. Then select system reboot

Its hard bricked (non responsive), not soft bricked. Warranty time
Sent from my zf2e[ze500cl] using Tapatalk

robot_head said:
Its hard bricked (non responsive), not soft bricked. Warranty time
Sent from my zf2e[ze500cl] using Tapatalk
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Click to collapse
I believe so. This is my second Asus replacement... first one was Zenfone 6 with tons of dead pixels, Can't believe the failure rates of this manufacturer.

Time to get replacement
---------- Post added at 03:59 PM ---------- Previous post was at 03:57 PM ----------
This is really heart breaking thing I am afraid if I got this situation already had unlocked boot loader and root access
Let us know if they somehow try to fix your device without replacement

NiTesh said:
Time to get replacement
---------- Post added at 03:59 PM ---------- Previous post was at 03:57 PM ----------
This is really heart breaking thing I am afraid if I got this situation already had unlocked boot loader and root access
Let us know if they somehow try to fix your device without replacement
Click to expand...
Click to collapse
yes and when I do I will sell it and go back to Samsung. This is my second replacement... the failure rate of ASUS phones are unbelievable.

Related

[Q] My phone is dead..... help

So I did a Root 101 No No... In a sleepy state I decided to flash my T-Mo galaxy S2 without doing a system wipe..... smh...smh. As a result I brick my phone. However, in a way I've never seen before. Is there anyone out there that can help???
Here the problem:
Phone does not turn on. (No sound, nothing on the screen)
Phone does not respond to 3 button press. (No vibrate and can't get into clockwork)
Phone does not connect to usb port. (it contently connects and disconnect)
As you can see this is a BIG problem and its left me stump. Before I declare this phone as a shiny paper weight I leave my hope in you guys.
Thanks for the help
What is the three button press? To get into recovery I hold power and volume down. Also check if you're in a boot loop
Edit: also what ROM did you flash
Sent from my SGH-T989 using xda app-developers app
abhi08638 said:
What is the three button press? To get into recovery I hold power and volume down. Also check if you're in a boot loop
Edit: also what ROM did you flash
Sent from my SGH-T989 using xda app-developers app
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Click to collapse
I meant the volume and power buttons. I don't think I'm in a loop because the phone give me no type of feedback. no light, sounds or vibration. When connected to power outlet there's no change. took out the battery for about an hour, no change. used a different usb cable, tried to load into Odin. Nothing.
The only thing the phone does to show that something is going on is when I plug it into my pc. At that point it shows a device has been connected but then disconnect right away. It keeps doing that as long as the phone is connected to the pc.
Also I was coming from CM 10.0.0 to aokp_d2tmo_jb-mr1_build-4
abhi08638 said:
What is the three button press? To get into recovery I hold power and volume down. Also check if you're in a boot loop
Edit: also what ROM did you flash
Sent from my SGH-T989 using xda app-developers app
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Click to collapse
My phone is pwr + volume up and down for recovery. Pwr +volume down is download mode. Yes....t989
BoomerCosmo said:
I meant the volume and power buttons. I don't think I'm in a loop because the phone give me no type of feedback. no light, sounds or vibration. When connected to power outlet there's no change. took out the battery for about an hour, no change. used a different usb cable, tried to load into Odin. Nothing.
The only thing the phone does to show that something is going on is when I plug it into my pc. At that point it shows a device has been connected but then disconnect right away. It keeps doing that as long as the phone is connected to the pc.
Also I was coming from CM 10.0.0 to aokp_d2tmo_jb-mr1_build-4
Click to expand...
Click to collapse
You flashed a ROM from I believe the gs3. Your phone is hard bricked
D2tmo is the gs3
Sent from my SGH-T989 using Tapatalk 2
payazo915 said:
You flashed a ROM from I believe the gs3. Your phone is hard bricked
D2tmo is the gs3
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Yep I hope you have warrantee there is no coming back from that...Hercules or t989 is what you look for...d2tmo is the sgs3...if you don't wipe things you don't brick your phone it just doesn't run right sometimes..sorry for your loss
Sent from my SAMSUNG-SGH-T989 using xda premium
Yup thanks guys. I your all right. Dif did a noobie mistake and paid the price. :crying:
Try it with jig USB a will get u into download mode
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 08:38 AM ---------- Previous post was at 08:23 AM ----------
I use this one and work nice
Sent from my Nexus 7 using Tapatalk 2 http://www.ebay.com/itm/Download-Mode-JIG-Samsung-Galaxy-S-S2-Phones-/230817917510
BoomerCosmo said:
Yup thanks guys. I your all right. Dif did a noobie mistake and paid the price. :crying:
Click to expand...
Click to collapse
Probsbly you are trying to get in recovery mode in proper way, just to confirm, first you have to press vol low and up button, keep holding it and then press power button. few sec later it will vibrate, release power button but keep holding vol up/down. Samsung logo will come and then it'll enter in recovery mode.
Just wanted to make sure as sometime people get hard time to get screen shot by pressing keys.

Phone shuts down in 5-10 seconds in ANY mode

Stock rom, Rooted/CWM.
The phone boot loops, cannot boot into ROM anymore.
I'm not sure what caused this problem as it just randomly happened from charging and doing nothing...
It's extremely difficult to get into recovery mode, but when I do, I can't do anything as the phone will automatically shut itself down with seconds to spare.
Download mode is the same, I have anywhere from 5-10 seconds to do anything before it shuts itself down...I have tried to quickly ODIN v5 recovery with success, but this did not fix the problem.
I have tried different batteries and plugs with no luck, same problem.
I took the phone to Sprint, and they said they won't fix it because the phone is Rooted...I'm not sure what they did exactly, but the phone DID boot into the ROM before once again, the phone shut itself down and I was unable to boot into the rom again...it appears that Sprint may be able to fix it, but they won't because it's rooted, and I don't have enough time to spare to unroot the phone via ODIN before the phone shuts itself down.
My next step is to buy and try a USB Jig, does anyone have any idea what may be the issue or how to fix this issue? Is this a hard brick? I've been working with android since G1 through various phones over the years and have never seen a problem like this before, some strange one's, sure, but never anything that I couldn't figure out and fix.
Systom said:
Stock rom, Rooted/CWM.
The phone boot loops, cannot boot into ROM anymore.
I'm not sure what caused this problem as it just randomly happened from charging and doing nothing...
It's extremely difficult to get into recovery mode, but when I do, I can't do anything as the phone will automatically shut itself down with seconds to spare.
Download mode is the same, I have anywhere from 5-10 seconds to do anything before it shuts itself down...I have tried to quickly ODIN v5 recovery with success, but this did not fix the problem.
I have tried different batteries and plugs with no luck, same problem.
I took the phone to Sprint, and they said they won't fix it because the phone is Rooted...I'm not sure what they did exactly, but the phone DID boot into the ROM before once again, the phone shut itself down and I was unable to boot into the rom again...it appears that Sprint may be able to fix it, but they won't because it's rooted, and I don't have enough time to spare to unroot the phone via ODIN before the phone shuts itself down.
My next step is to buy and try a USB Jig, does anyone have any idea what may be the issue or how to fix this issue? Is this a hard brick? I've been working with android since G1 through various phones over the years and have never seen a problem like this before, some strange one's, sure, but never anything that I couldn't figure out and fix.
Click to expand...
Click to collapse
I had this happen to me a few weeks ago. I returned to stock by running Odin . the way I got it to stay on was to repeatedly press the power button. About 3 times per second. And it stayed on. I figured that the button was stuck and would reboot after 10 seconds. Try pressing it really fast and see if it boots up
Sent from my SPH-L710 using xda app-developers app
monstaX said:
I had this happen to me a few weeks ago. I returned to stock by running Odin . the way I got it to stay on was to repeatedly press the power button. About 3 times per second. And it stayed on. I figured that the button was stuck and would reboot after 10 seconds. Try pressing it really fast and see if it boots up
Sent from my SPH-L710 using xda app-developers app
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Click to collapse
Wow, what the hell? By doing what you said, the phone was actually able to boot...but if I don't constantly keep pushing the power button, it will still shut itself down, so what would be the next step? How can I fix this issue?
Do I constantly push the power button while I try to navigate triangleaway to reset counter/ODIN unroot? Is there no way to fix this on the software end or does it need to be repaired physically or?
Systom said:
Wow, what the hell? By doing what you said, the phone was actually able to boot...but if I don't constantly keep pushing the power button, it will still shut itself down, so what would be the next step? How can I fix this issue?
Do I constantly push the power button while I try to navigate triangleaway to reset counter/ODIN unroot? Is there no way to fix this on the software end or does it need to be repaired physically or?
Click to expand...
Click to collapse
So first. Power down pull battery. Next boot into download mode. (Make sure to keep pressing power button repeatedly) then connect to PC and Odin back to stock . ( keep in mind that during the restore process make sure you keep pressing the power button hard. again and again. Lol) it won't shut off and wait until the whole process finishes, then take it back to sprint or call *2 from another sprint phone. I did exactly this and got a free replacement. The power button is jammed
Sent from my SPH-L710 using xda app-developers app
---------- Post added at 08:31 PM ---------- Previous post was at 08:28 PM ----------
Systom said:
Wow, what the hell? By doing what you said, the phone was actually able to boot...but if I don't constantly keep pushing the power button, it will still shut itself down, so what would be the next step? How can I fix this issue?
Do I constantly push the power button while I try to navigate triangleaway to reset counter/ODIN unroot? Is there no way to fix this on the software end or does it need to be repaired physically or?
Click to expand...
Click to collapse
Repaired physically its best to call andget a free replacement
Sent from my SPH-L710 using xda app-developers app
monstaX said:
So first. Power down pull battery. Next boot into download mode. (Make sure to keep pressing power button repeatedly) then connect to PC and Odin back to stock . ( keep in mind that during the restore process make sure you keep pressing the power button hard. again and again. Lol) it won't shut off and wait until the whole process finishes, then take it back to sprint or call *2 from another sprint phone. I did exactly this and got a free replacement. The power button is jammed
Sent from my SPH-L710 using xda app-developers app
---------- Post added at 08:31 PM ---------- Previous post was at 08:28 PM ----------
Repaired physically its best to call andget a free replacement
Sent from my SPH-L710 using xda app-developers app
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Click to collapse
Thanks for the response, at least I know what it is. After going out most of the day, suddenly it's not working at all now even with that method...hmm, I'm over it, S4 it is.

Phone Not Booting - LG E988

Guys I am in serious trouble. While restoring EFS. After reboot My phone not booting up, I tried to hard reset but no luck, I tried to put into download mode but it is not booting. Just dead black screen.
Any one have an idea how to fix or put into download mode or reboot.
To put it in download mode, hold both volume buttons for like 5 seconds. Then plug it in as you are holding them. Don't release the buttons for a min... Or until the "Download Mode" screen appears. Hope this helps
Sent from my LG-E980 using xda app-developers app
Nigglenuts said:
To put it in download mode, hold both volume buttons for like 5 seconds. Then plug it in as you are holding them. Don't release the buttons for a min... Or until the "Download Mode" screen appears. Hope this helps
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
Thanks for reply. I have done what you told me above but no luck, no display, it look like phone it not getting power to ON or something like that.
Mr.Armaani said:
Thanks for reply. I have done what you told me above but no luck, no display, it look like phone it not getting power to ON or something like that.
Click to expand...
Click to collapse
If you can't get into download mode then you are hard bricked and the only way of solving the problem is probably JTAG. Are you sure the battery is charged??? If you charge your phone does the screen turn on???
jhb019 said:
If you can't get into download mode then you are hard bricked and the only way of solving the problem is probably JTAG. Are you sure the battery is charged??? If you charge your phone does the screen turn on???
Click to expand...
Click to collapse
Yes it was JTAG issue, solved it by visit local mobile repair shop. thanks for reply.
How to J tag the Phone - Lg G pro E988 ?

[Q] wont turn on after CF-Auto-Root

SM-PM605 HK
A few days ago I decided that I really dont care about Knox and decided to root.
Had just upgrade to 4.4.2.
So, as with Galaxy phones, I went straight to CF-Auto-Root.
As it is known by now, I got the Zebra screen rebooting issue.
No problem, I downloaded a stock firmware to reflash recovery.
The download was taking forever, so I left it to the next day.
As expected the tablet discharged the battery.
Now it wont turn on again.
When plugged in, the Samsung logo (and the battery icon) does not shows up.
Try to charge for a few hours to make sure that there is some battery.
Also trying some combinations of power/vol/pressing/releasing buttons.
Nothing at all.
Found "similiar" problems related to tab 10,1 here: http://androidforums.com/samsung-galaxy-tab-10-1/359231-tab-10-1-will-not-turn.html
Didnt work either.
Samsung assistance here is worhless, so I am better on my own (with xda help).
As the zebra screen keeps rebooting into recovery, I suspect that it does not give a chance for it to really charge/turns on the charger) and this is a simple out of battery issue.
Any ideas?
-rsd
I tried to update my note 10.1 as well to 4.4.2 And then root it.
I have the same issue. Straight into recovery then zebra screen. And this keeps looping. No way to get into download mode so far.
Sent from my SM-G900T using Tapatalk
It seems that it needed to be unplugged for some hours.
After that, when plugged back on it resumed the zebra sequence.
In order to get to the flash screen, power + vol down has to be pressed down exactly when the device reboots, not before. It seems that the boot needs to detect the transition event.
Thats the problem with the timing most people will get.
rsd2000 said:
It seems that it needed to be unplugged for some hours.
After that, when plugged back on it resumed the zebra sequence.
In order to get to the flash screen, power + vol down has to be pressed down exactly when the device reboots, not before. It seems that the boot needs to detect the transition event.
Thats the problem with the timing most people will get.
Click to expand...
Click to collapse
If you have a usb dongle from the old S2 days that allowed you to get to download mode, it still works on the Note 10.1... Easier than trying to time just right...
Whats this dongle. Or how do I get it?
Sent from my SM-G900T using Tapatalk
---------- Post added at 08:08 AM ---------- Previous post was at 07:48 AM ----------
I've ordered one from ebay. Hopefully it works.
There's no way I can get the timing right to put it into download mode.
Sent from my SM-G900T using Tapatalk
Cf-autoroot for p605 doesn't support 4.4.2
Sent from my SM-N9005 using Tapatalk
Something that works too is holding the power button and just switch the volume down.
I tried with .5s down release and press down for .2s and again hold for .5s until it switch to download mode.
It worked every time.
Enviado de meu SM-P605 usando Tapatalk
rsd2000 said:
Something that works too is holding the power button and just switch the volume down.
I tried with .5s down release and press down for .2s and again hold for .5s until it switch to download mode.
It worked every time.
Enviado de meu SM-P605 usando Tapatalk
Click to expand...
Click to collapse
This worked!! Thanks so much. Worked in the first 10 seconds, lol tried for 30 minutes the other day.

phone wont power on

My mate has been having issues over the past month or two powering on. It seems very temperamental. Now it won't power on at all. The phone does display the battery status when plugging it in though. I was thinking that it was probably the ribbon cable for the power button. I cannot enter recovery or anything. It seems the power button is just totally unresponsive. What do you think?
snowman2765 said:
My mate has been having issues over the past month or two powering on. It seems very temperamental. Now it won't power on at all. The phone does display the battery status when plugging it in though. I was thinking that it was probably the ribbon cable for the power button. I cannot enter recovery or anything. It seems the power button is just totally unresponsive. What do you think?
Click to expand...
Click to collapse
i guess fastboot devices doesn't do annything when attached to your computer? :crying:
henk_j said:
i guess fastboot devices doesn't do annything when attached to your computer? :crying:
Click to expand...
Click to collapse
can't do that as the phone wasn't in developer mode
Have you tried the adb or fastboot option and know it does not work of have you not tried it because you think it will not work?
Just a being thouroug question
SvenHee said:
Have you tried the adb or fastboot option and know it does not work of have you not tried it because you think it will not work?
Just a being thouroug question
Click to expand...
Click to collapse
do you think you could give a noob like me a little help with this as I have tried this method many many times and always have trouble to the point of no success
snowman2765 said:
do you think you could give a noob like me a little help with this as I have tried this method many many times and always have trouble to the point of no success
Click to expand...
Click to collapse
When you press power and volume down until huawei logo appear, its in adb mode.
Did you try this?
[email protected]
theoppositeman said:
When you press power and volume down until huawei logo appear, its in adb mode.
Did you try this?
[email protected]
Click to expand...
Click to collapse
yes, as I said, power button is totally unresponsive. No worky
Well, I'm a noob myself.
I had a lot of trouble getting things done in windows xp, I think the drivers for the mate were troublesome all the time. Also, changing usb port and cable made a big difference.
But I found out that in linux things worked a lot easier. I now only use xp for rooting the mate, all other stuff I do on linux.
In the process of installing custom roms on my last two phones I found that you have to keep trying to find another way to get where you want, which is why I asked about what you have tried.
But is could very well be a hardware problem, in which case repair could be the only option.
If you are up for a bit of linux expolartion, you can install ubuntu on a usb stick and run it of of that, without installing it on a pc.
Use a 4 gb one and make sure that you alocate space to save stuff on the stick. Install adb and fastboot from the software center and I think you would be able to use adb and fastboot without the troublesome phone drivers for the mate.
snowman2765 said:
yes, as I said, power button is totally unresponsive. No worky
Click to expand...
Click to collapse
Oops, my bad.
Well if its a hardware issue, its better to send it to SC.
It might be because of the buttons carbon thats getting thinner from usage.
I hapoen to hv a friend with the same problem and sending it to SC will solve it.
Without power button fully functional, it will be hard to do many things..
[email protected]
Remove the memory card then press and hold the volume up and insert the memory. Release the volume up when you see some light on screen.
Sent from my HUAWEI G700-U00 using XDA Premium 4 mobile app
---------- Post added at 09:16 PM ---------- Previous post was at 08:37 PM ----------
After that, go to google play and download the application VOLUME POWER so that you can turn your screen on when your phone is on sleep mode if you press the volume botton.
Sent from my HUAWEI G700-U00 using XDA Premium 4 mobile app
Rhonald said:
Remove the memory card then press and hold the volume up and insert the memory. Release the volume up when you see some light on screen.
Sent from my HUAWEI G700-U00 using XDA Premium 4 mobile app
---------- Post added at 09:16 PM ---------- Previous post was at 08:37 PM ----------
After that, go to google play and download the application VOLUME POWER so that you can turn your screen on when your phone is on sleep mode if you press the volume botton.
Sent from my HUAWEI G700-U00 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
there isn't a micro sd in the phone

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