XDA,
I just got into a bootloop while on the Facebook App and I pressed the home button. I read that it happens to random people, but I want to make sure that I am safe.
I rooted roughly 5 months ago, when I got this phone and I've never had an issue.
What are my options? If I call VZ/LG will they accept my rooted phone? Or can I fix this bootloop? Will using this method http://forum.xda-developers.com/g4/general/guide-lg-g4-stock-firmware-to-stock-kdz-t3107848 help me ?
Thank you,
-J
EDIT: My phone booted up, the apps were optimizing, but then it just rebooted back to the LG screen and now it's stuck there.
[removed by dentralp]
dentralp said:
Don't want to do fear mongering just keep people in the know...
If you are stuck on LG screen you could have the same issue as;
http://forum.xda-developers.com/g4/help/lg-g4-stuck-bootloop-t3268734
I had full bootloops apart from when MM was installed, it just sat there on the LG logo. Could be that your on MM with the issue?
I have tried LG Bridge, Flash Tool and LG Up with various different roms, both LP and MM nothing worked.
Mine is also Rooted, with the bootloader unlocked. LG UK have been sat with my phone for over a month - hopefully I will find out soon if they have fixed it using the warranty - but even if they do, mine is with LGUK not LGUS ...
Think what I am trying to say is, try all the methods and if it doesnt work send it for RMA with your fingers crossed :/
Click to expand...
Click to collapse
Just so I understand you, I basically have to RMA my phone? All the other options seem like they resulted in a bootloop. And RMA I'm assuming you mean using warranty?
And I'm not on MM.
Just out of curiosity, would the fact that I rooted my phone disqualify me for using mywarranty?
I guess you rooted with injected system.img. If you can go to download mode you could write the original system.img back, so then you are not rooted. Or you could write a KDZ file in LGUP.
ObiDanKenobi said:
I guess you rooted with injected system.img. If you can go to download mode you could write the original system.img back, so then you are not rooted. Or you could write a KDZ file in LGUP.
Click to expand...
Click to collapse
As far as I'm aware, simply restoring an original unrooted system.img backup will still show "Modified" in the download mode status, once it's been rooted. The only way to clear that status is by flashing the KDZ. (You can still keep your personal data with that option though.)
iamjerry123 said:
XDA,
I just got into a bootloop while on the Facebook App and I pressed the home button. I read that it happens to random people, but I want to make sure that I am safe.
I rooted roughly 5 months ago, when I got this phone and I've never had an issue.
What are my options? If I call VZ/LG will they accept my rooted phone? Or can I fix this bootloop? Will using this method http://forum.xda-developers.com/g4/general/guide-lg-g4-stock-firmware-to-stock-kdz-t3107848 help me ?
Thank you,
-J
EDIT: My phone booted up, the apps were optimizing, but then it just rebooted back to the LG screen and now it's stuck there.
Click to expand...
Click to collapse
Based on what I've read in the main bootloop thread, the bootloop issue is a hardware problem that requires the phone motherboard to be replaced so I don't think they will be able to detect the root during the RMA process:
...
I have received confirmation from LG that series from May, June, July and August are afflicted by this issue and that the revision number doesn't matter. They also said that it is not necessary that all phones in these series will fail, but that under certain circumstances (not disclosed to me) they will start producing the bootloop issue which is h/w bound.
...
Update: It seems not all bootloops are due to deffective motherboard as on some phones they were able to detect the root and refused the repair under warranty.
So maybe for some G4's stuck in bootloop there might be a solution to be soft repaired.
I saw this in another thread, can you try this?:
...
Using DL mode (device off -> press and hold volume up while(!) connecting to PC) and LGUP you should be able to push any KDZ on your device and get out of the boot loop.
...
I don't have the bootloop problem so I can't test it but it might.
What's the build date of your G4 (between May-August 2015?)? What are the 1st 3 digits of your phone's S/N?
If you root any phone you automatically void your warranty. There's no exception to this and I actually understand why they do that because most people don't need to be rooting their phones lol but if u find a KDZ you're str8, use the flashtool and you'll never get into a permanent bootloop and you can use your warranty. But most likely something you modified or something another app was doing caused the bootloop not a hardware issue. Also it'd probably the last thing you ever even thought that caused it lol
Sent from my VS986 using Tapatalk
Have you tried a hard factory reset? Usually helps
Related
Hi!
So earlier today I was using the phone as usual and I decided to update some apps because I had wifi available for once.
I go to the Xposed installer and updated a youtube addon and Gravitybox, about 20 seconds later the phone freezes and turns off (before I even get to reboot myself).
Since then it continues to bootloop - I try to access TWRP and the phone just freezes on the kernel bootscreen, or restarts.
My computer won't recognize the phone and there's nothing I can do.
Sometimes my phone actually goes further than just the kernel bootscreen, it acctually boots the system, but it always freezes before I get to do anything (but the time is random)
Although the phone doesn't freeze when I'm in the recovery menu (the white one, but as soon as i click yes for twrp, it gets stuck)
I have a regular H815, BL is unlocked and im using the Genysis Rom. (Marshmallow)
What I've tried:
Access TWRP through ADB
Access TWRP through the phone ( vol down etc)
Access Download Mode, computer won't recognize the device.
Boot normally.
Remove SD/Sim and do the above.
I'm stumped guys. So I came here. Any help would be apprecieted.
Deciding to bump this popular thread by updating my progress.
I managed to make download mode work, I flashed a KDZ matching my current rom, it was successfull according to the LGUP program, but the phone is still rebooting, I cleared data, but it's still not booting up.
I later tried downgrading and wiping the whole phone. Flashed the original rom i had when I bought the device... The screen with Lg and (Bootloader is unlocked) is still the only screen I get, anything I do doesn't seem to work and I'm starting to lose hope.
Although I've noticed, that everytime I flash KDZ, it still shows the same rom of origin, even if i just flashed another, meaning the flash wasn't effective. Is there any other programs than LGup? the LG flashtool won't find it, although Up will
It seems like the phone broke completely, yet it's still actually starting up. After googling I found that there was a common flaw with it actually bootlooping because of hardware issues - which I'm starting to think is the issue.
What S/N is it? ..if its starts with 505-509 it definitely has the hardware problem that causes the device to bootloop which you can read about in reddit(there are tons of reports there) also by quick searching in this same forum you can see threads of report of same issue... this is a known issue and LG themselves announce that there was a solder of some kind that causes the bootloop...if its still on warranty I suggest you go with that. They usually change the mobo itself to latest 601-60* and probably the screen if your having burn ins on the lcd..goodluck
innocence07 said:
What S/N is it? ..if its starts with 505-509 it definitely has the hardware problem that causes the device to bootloop which you can read about in reddit(there are tons of reports there) also by quick searching in this same forum you can see threads of report of same issue... this is a known issue and LG themselves announce that there was a solder of some kind that causes the bootloop...if its still on warranty I suggest you go with that. They usually change the mobo itself to latest 601-60* and probably the screen if your having burn ins on the lcd..goodluck
Click to expand...
Click to collapse
It's definetly a 505... lol.
y bootloaders been unlocked, meaning warranty is void. How would you reccomend hiding the fact its UBL?
Perhaps I could dirtyflash it with the wrong kernel, making it completely bricked. And just cluelessly leave it for warranty, but although I feel like that's a risk.
As far as I know there is no going back once you Unlock your bootloader and no warranty will be given whatever you do as IMEI of your phone is sent to LG when you unlock the device thru their site so when you do claim your warranty they will check to see if yours are unlock/lock. If you still push for a warranty they will charge you 200-250 dollars(estimated cost in our country) for the mobo replacement. Friendly advice, since its a paperweight now you could just sell it on ebay for 80-100 so dollars and buy a new phone.
Well, my GF's G4 started bootlooping a few days ago, the local store she bought it from doesn't honor the warrenty and says it may be something we did. I didn't like hearing that and decided to take legal action.
In the meanwhile, she asked if the data can be restored, I started playing with it and reading online. The phone bootlooped anytime I took the battery out and reinserted it, then go off. I decided to put it in the freezer after reading about many successful attempts to boot the device. The first time I put it in a plastic bag for 5-10 minutes (when I took it out it had humidity on it which I wiped), it turned on! and went into Android app optimization and we were thrilled, It went off after 2 minutes so I decided to put it in again for 30-40 minutes in a sealed plastic bag (as many recommended), when I took it out it didn't turn on at all no matter how many tries I tried switching batteries, connecting to the charger etc. (it had humidity on it again when taken out of the freezer).
From then on, the phone won't turn on at all, I put it in a bag of rice in get rid of humidity/water but that didn't help and the device won't bootloop at all.
Now, I have no case as it doesn't bootloop and the store can claim there's damage not governed by warrenty, I can't claim it bootloops as it is a brick.
I'm worried the water caused corrosion which totally cancels her warrenty.
Hope someone can help me fix this out, cant believe I hope it will bootloop again.
Thanks.
What version of G4 have you ? H815 ? or other ?
you can try to flash official firmware with LG UP with .kdz file or if you have another G4 with .tot file
You must have computer with drivers installed and LG UP installed
Watch tutorial
It's H815, SN: 505***
How can I flash it if its not booting at all? Can you elaborate on how flashing the official kdz will help? The phone is not rooted.
Is there a way to restore the bootloop? I want to claim my warrenty but without the bootloop scenario Im screwd.
YSAndroid said:
It's H815, SN: 505***
How can I flash it if its not booting at all? Can you elaborate on how flashing the official kdz will help? The phone is not rooted.
Is there a way to restore the bootloop? I want to claim my warrenty but without the bootloop scenario Im screwd.
Click to expand...
Click to collapse
1. volume up and connect to pc
2. flash the "core disable" kdz/tot (whatever it is)
3. it should boot but it won´t be as fast as i has been
YSAndroid said:
It's H815, SN: 505***
How can I flash it if its not booting at all? Can you elaborate on how flashing the official kdz will help? The phone is not rooted.
Is there a way to restore the bootloop? I want to claim my warrenty but without the bootloop scenario Im screwd.
Click to expand...
Click to collapse
To be honest with you pal i very much doubt you'll get it back working as the serial is a 505 which means it's included in the bad batch of faulty motherboards on the phone and its that which is causing the bootlooping , you need to tell the place where you got it that the hardware has failed out of your control if they don't help try contacting LG directly you could be lucky....
YSAndroid said:
Now, I have no case as it doesn't bootl
Thanks.
Click to expand...
Click to collapse
When I did the following steps, I was able to get back into the phone with all my apps and internal data right where it was. It only fixed the corrupt system files. It seemed to work like startup recovery on Windows. But as a warning, I've only done this once so cannot guarantee you the same.
i) Make sure you have the LG Drivers installed from here: http://oceanhost.eu/e4h2px4e0hkd/LGM..._4.0.4.exe.htm
ii) Download the LG Bridge software from here: http://www.lg.com/us/support/product...reinstall-apps
iii) Remove the battery and reinsert it so the device it is fully off.
iv) While holding the up volume button, insert your USB cable.
v) You should enter download mode. Go to the Software Update tab of the LG Bridge. It will say connecting and then should say your device is up to date. Click on the recovery text on the bottom right and then follow the instructions. The software will download the system image for you and this is roughly 1.6GB so make sure your firewall doesn't block this connection.
I was lucky and this didn't remove any of my data.
If you have problems with LG Bridge detecting your device:
i) Make sure you have the drivers installed and are using a reliable cable and USB port.
ii) Open up device manager and look for your phone. It should be named [...... COM#].
iii) Right click and go to the ports tab and click advanced. Select COM41. This seemed to work for me.
Hi, I have cynogen installed and all was working fine until this morning, noticed my phone appeared to be booting up, gets to the blue circle then goes black and goes back to the LG screen, then repeats. Ive never been able to get into recovery by pressing the power and vol button and have tried numerous times with no joy. I know i can boot into recovery using ADB but the phones needs to be on doesnt it? Is there any other way that I can do this? Please help been with out my phone all day! Feel lost lol
foxguard said:
Hi, I have cynogen installed and all was working fine until this morning, noticed my phone appeared to be booting up, gets to the blue circle then goes black and goes back to the LG screen, then repeats. Ive never been able to get into recovery by pressing the power and vol button and have tried numerous times with no joy. I know i can boot into recovery using ADB but the phones needs to be on doesnt it? Is there any other way that I can do this? Please help been with out my phone all day! Feel lost lol
Click to expand...
Click to collapse
you could do 2 things.. one download KDZ use LGUP flash it and see if it was software related or something went wrong at flash.. if it keeps doing it then it has the bootloop issue.. and need to be sent back for repair....can you provide your first 3 digits of your serial number...?
raptorddd said:
you could do 2 things.. one download KDZ use LGUP flash it and see if it was software related or something went wrong at flash.. if it keeps doing it then it has the bootloop issue.. and need to be sent back for repair....can you provide your first 3 digits of your serial number...?
Click to expand...
Click to collapse
Thank you, will look at this kdz, is it simple to use?
it has been working fine on cynogen for last few months, nor changed anything
s/n is 508
foxguard said:
Thank you, will look at this kdz, is it simple to use?
it has been working fine on cynogen for last few months, nor changed anything
s/n is 508
Click to expand...
Click to collapse
yes it is its pretty easy... . file is big though... download kdz for you variant.. what android you are using.? MM or were you on stock LP.?
well i think since your phone is from 2015 august. that bootloop was supposed to be fixed by then. but newer phone are still getting hit by the bootloop.. but be aware unlocking the bootloader voids warranty.. some been lucky that phone were repaired some were denied repair..
raptorddd said:
yes it is its pretty easy... . file is big though... download kdz for you variant.. what android you are using.? MM or were you on stock LP.?
well i think since your phone is from 2015 august. that bootloop was supposed to be fixed by then. but newer phone are still getting hit by the bootloop.. but be aware unlocking the bootloader voids warranty.. some been lucky that phone were repaired some were denied repair..
Click to expand...
Click to collapse
Its been unlocked for ages and running the cyanogen rom, this is what is now stuck but was running fine. lg website doesnt have the programme any more, will hunt for it. so this will work even though phone doesnt boot?
foxguard said:
Its been unlocked for ages and running the cyanogen rom, this is what is now stuck but was running fine. lg website doesnt have the programme any more, will hunt for it. so this will work even though phone doesnt boot?
Click to expand...
Click to collapse
her it is..
http://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803
http://forum.xda-developers.com/g4/general/guide-lg-g4-stock-firmware-to-stock-kdz-t3107848
here are the links but i think you got the BOOTLOOP problem that many been affected..
NO ...... the only way for your phone to boot and gather all data is to flash a moddedKDZ.. but am not sure if it works on your variant..
if you have warranty send it back...but if they find out its unlocked they may deny repair.. you must pay for it...
this will make it boot but it will make it slow. as it disables the main cores...
https://www.reddit.com/r/lgg4/comments/45gfg2/dae_g4_series_msm_big_core_disable_tool_guide/
read this post..
http://forum.xda-developers.com/g4/help/lg-g4-stuck-bootloop-t3268734
raptorddd said:
her it is..
http://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803
http://forum.xda-developers.com/g4/general/guide-lg-g4-stock-firmware-to-stock-kdz-t3107848
here are the links but i think you got the BOOTLOOP problem that many been affected..
NO ...... the only way for your phone to boot and gather all data is to flash a moddedKDZ.. but am not sure if it works on your variant..
if you have warranty send it back...but if they find out its unlocked they may deny repair.. you must pay for it...
this will make it boot but it will make it slow. as it disables the main cores...
https://www.reddit.com/r/lgg4/comments/45gfg2/dae_g4_series_msm_big_core_disable_tool_guide/
read this post..
http://forum.xda-developers.com/g4/help/lg-g4-stuck-bootloop-t3268734
Click to expand...
Click to collapse
Going to give this a whirl now mate, thanks.
Hi,
I've searched over xda and google before but haven't found anything relevant so I've decided to post my own problem.
My G4 freezed unexpectedly while listening to music, I had to remove the battery to put it off.
But it never passed the LG logo again.
So, i've been stucked on this LG logo, looking for an answer and found about this hardware issue but I'm not certain to get the same error.
It's not a bootloop (even if I sometimes got stuck in bootloop while trying everything to revive my phone), I have been able to get to the download mode and TWRP (which I don't have anymore because I went back to stock using LGUP and LG bridge), even though I hardly get to the download mode now (I sometimes manage to do it though). I've also managed to save my data when I've managed to enter TWRP (plug in, remove battery, push volume down + power while putting battery in) which, people with hardware issue haven't, as far as I know.
I've tried everything I could and wouldn't even be able to describe it all.
Do you guys know how I could be sure if it's hardware or software related ?
Last try: update via Lg Bridge, succeed but still stuck on LG screen.
Thanks a lot !
Flash a lollipop kdz via LGUP, then try the ILAPO (works only with lollipop, no marshmellow) metod, there is a thread on xda.
There is a video on youtube too
alinnsts said:
Flash a lollipop kdz via LGUP, then try the ILAPO (works only with lollipop, no marshmellow) metod, there is a thread on xda.
There is a video on youtube too
Click to expand...
Click to collapse
Thanks, I'm going to try this and let you know !
I gave a look on what you've suggested, but is that going to let me use the phone or only backup ?
From what I understood (and I might be wrong), this only allows to backup because the phone would be worthless...
bbsugar said:
I gave a look on what you've suggested, but is that going to let me use the phone or only backup ?
From what I understood (and I might be wrong), this only allows to backup because the phone would be worthless...
Click to expand...
Click to collapse
You'll be abble to use the phone, but it would be slower duo to the fact that with ILAPO you disable the "2 more powerfull" cpu cores... this metod let only 1 core active from the other 4, if you want to use the other two you have to gain root permissions and install an .apk to reactive the other 3. It's a litle triky but better than nothing I guess ��
PS: if you dont want to deal with all this bulls**it send it to LG
Same problem
This morning my Lg G4 also got stuck in boot Lg screen. Did you manage to fix your issue or got the data backup ?
sometimes flashing stock LP firmware fix it.. sometimes you must send it back to LG for repair..
localgh0st said:
This morning my Lg G4 also got stuck in boot Lg screen. Did you manage to fix your issue or got the data backup ?
Click to expand...
Click to collapse
I managed to backup, it's a weird trick and you need to have TWRP installed I guess:
- Remove the battery
- Plug your phone (I used my laptop but I'm guessing it also work directly from the charger)
- Push volume down + power
- Insert battery holding those buttons
I managed to enter TWRP and backup with this.
It didn't work at first, I had to try it several times.
I also read you have to keep holding volume down + power until the phone reboot itself once, and then you get access to TWRP but I tried so many times differently I don't remember which one worked best. Anyway, it worked for me that way.
I didn't fix the issue and I sent it to LG... I'm so frustrated, it's been 10 years I'm into this stuff and I always managed to fix everything
Hi guys,
So my G4 just came back from LG, they replaced the motherboard and that's it... A bit disappointed to not having been able to fix it myself but at least, it worked.
I didn't have to pay anything since it was a hardware defect, LG took care of it.
Thanks for those who tried to help, I hope this post would be useful for some with the same issue.
bbsugar said:
Hi guys,
So my G4 just came back from LG, they replaced the motherboard and that's it... A bit disappointed to not having been able to fix it myself but at least, it worked.
I didn't have to pay anything since it was a hardware defect, LG took care of it.
Thanks for those who tried to help, I hope this post would be useful for some with the same issue.
Click to expand...
Click to collapse
I'm having this same issue out of the blue. Is your serial number one of the infamous "before 509" ones? I'm on TMo with the H811, so it may not be similar at all....but I'm at my wits end. I've never had a spontaneous boot loop happen to me before now. It was always something I'd done.
Dramatdude said:
I'm having this same issue out of the blue. Is your serial number one of the infamous "before 509" ones? I'm on TMo with the H811, so it may not be similar at all....but I'm at my wits end. I've never had a spontaneous boot loop happen to me before now. It was always something I'd done.
Click to expand...
Click to collapse
Indeed, my serial number was 505 something.
I've been there too, if it's spontaneous, it must be this hardware defect...
bbsugar said:
Indeed, my serial number was 505 something.
I've been there too, if it's spontaneous, it must be this hardware defect...
Click to expand...
Click to collapse
Interesting... Especially since mine was a 509 or something. I guess they missed some units. Oh well, I just JUMP'ed early with my TMo plan to the G5. That was my second G4 after a similar issue 13 days into owning the first one back in November. Having your phone spontaneously die is quite a fun way to spend your anniversary -____-. I wasn't about to give that model a 3rd try. Thanks for replying.
So, My device got bricked. I didn't do root or anything. Recently the device got Android 7.1.2 update so I started the installation via OTA but (I DONT KNOW WHY) something gone wrong and the device gone into bootloop. My device was fully stock and had a locked bootloader but the device was still in 7.1.1 so I downloaded the 7.1.2 Update from the Google Developer page and sideloaded via ADB. The device finally rebooted into Home screen. So I was setting it up but suddenly it hanged and rebooted and the device was boot looped again but now its on a different case. Before, I was able to get the device back by Sideloading via ADB in recovery mode. But now when I tried to go into recovery mode the recovery mode DOESN'T EVEN APPEAR. It goes straight into the Google logo and goes to bootloop. Now I can't even access the recovery mode to sideload.
Please someone help
Dipto509 said:
So, My device got bricked. I didn't do root or anything. Recently the device got Android 7.1.2 update so I started the installation via OTA but (I DONT KNOW WHY) something gone wrong and the device gone into bootloop. My device was fully stock and had a locked bootloader but the device was still in 7.1.1 so I downloaded the 7.1.2 Update from the Google Developer page and sideloaded via ADB. The device finally rebooted into Home screen. So I was setting it up but suddenly it hanged and rebooted and the device was boot looped again but now its on a different case. Before, I was able to get the device back by Sideloading via ADB in recovery mode. But now when I tried to go into recovery mode the recovery mode DOESN'T EVEN APPEAR. It goes straight into the Google logo and goes to bootloop. Now I can't even access the recovery mode to sideload.
Please someone help
Click to expand...
Click to collapse
I believe you have the infamous bootloop issue.
Try to unlock bootloader if you can and flash everything manually. If that does not help, claim warranty or approach the place you purchased the device.
Dipto509 said:
So, My device got bricked. I didn't do root or anything. Recently the device got Android 7.1.2 update so I started the installation via OTA but (I DONT KNOW WHY) something gone wrong and the device gone into bootloop. My device was fully stock and had a locked bootloader but the device was still in 7.1.1 so I downloaded the 7.1.2 Update from the Google Developer page and sideloaded via ADB. The device finally rebooted into Home screen. So I was setting it up but suddenly it hanged and rebooted and the device was boot looped again but now its on a different case. Before, I was able to get the device back by Sideloading via ADB in recovery mode. But now when I tried to go into recovery mode the recovery mode DOESN'T EVEN APPEAR. It goes straight into the Google logo and goes to bootloop. Now I can't even access the recovery mode to sideload.
Please someone help
Click to expand...
Click to collapse
How did you manage to sideload without unlocking the bootloader?
Did you try just holding power and volume down while it was off until it booted and entered fastboot mode?
If you enter fastboot mode, use the arrow keys and power button to enter recovery mode.
ADB
Omnitrix4m3 said:
How did you manage to sideload without unlocking the bootloader?
Did you try just holding power and volume down while it was off until it booted and entered fastboot mode?
If you enter fastboot mode, use the arrow keys and power button to enter recovery mode.
Click to expand...
Click to collapse
I sideloaded via ADB in the recovery. But now the recovery wont even showing
indian84 said:
I believe you have the infamous bootloop issue.
Try to unlock bootloader if you can and flash everything manually. If that does not help, claim warranty or approach the place you purchased the device.
Click to expand...
Click to collapse
Ok the device suddenly boot up. I acted fast and unlocked the bootloader. But when everything is going fine. THE DEVICE BOOTLOOPED AGAIN. But now my bootloader is unlocked. So I flashed 6.0.1 it booted up and again bootlooped :crying:
Same here.
Are you part of the Beta program? Because I am, and after the latest "June 2017" update I suddenly started to have bootloops.
I can only reach bootloader but Recovery isn't starting at all, it just reboot and get into the loop again.
I've tried with the Nexus Root Toolkit, but the phone always get lost after the first reboot the toolkit requests to the device.
Any help here? It NEVER had any issues like that one, I've heard LG claimed it to be hardware related, but I got it after a software update.
This sounds like the infamous bootloop that many other people have encountered with the 5x. It is a problem with the actual hardware and isn't really permanently fixable by messing with the software. If your device is still under warranty, contact LG and they might be able to repair it. I had the infamous bootloop and they replaced the main board (free with warranty).
iSimon said:
Same here.
Are you part of the Beta program? Because I am, and after the latest "June 2017" update I suddenly started to have bootloops.
I can only reach bootloader but Recovery isn't starting at all, it just reboot and get into the loop again.
I've tried with the Nexus Root Toolkit, but the phone always get lost after the first reboot the toolkit requests to the device.
Any help here? It NEVER had any issues like that one, I've heard LG claimed it to be hardware related, but I got it after a software update.
Click to expand...
Click to collapse
LG never claimed it was a hardware issue for the 5X officially. Though due to some lawsuits they are extending the warranty on a case by case basis. The did acknowledge a hardware issue for the G4, which started production around the same time as the 5X.
What seems to happen is the later OS updates expose a hardware issue. Maybe by running a bit hotter. Some people, like me, had slightly reduced battery life after 7.1.2, which means the phone was drawing more power and heating up slightly more than before. My phone was on 7.1.2 for about 2 weeks before it just died while I was using it. Didn't seem to be a bootloop issue at first, but after fiddling around with it, and trying to fix it, that's what it ended up doing. Mine would never get into recovery either, until I used a hair dryer to heat the CPU on the motherboard since I didn't have a heat gun. I managed to reinstall the OS, but it took a heat gun to actually to get it to boot again. However, it lasted 9 hours then started bootlooping.
synesthete said:
This sounds like the infamous bootloop that many other people have encountered with the 5x. It is a problem with the actual hardware and isn't really permanently fixable by messing with the software. If your device is still under warranty, contact LG and they might be able to repair it. I had the infamous bootloop and they replaced the main board (free with warranty).
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well I guess if it has been rooted ever then that voids any warranty. [excuse my language] god ****ing dammit then it's not fixable, christ LG are ****s.
aerolock said:
well I guess if it has been rooted ever then that voids any warranty. [excuse my language] god ****ing dammit then it's not fixable, christ LG are ****s.
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I had mine fixed for free under warranty, so you should too, as long as it doesn't have significant other damage from drops or water, etc. I had rooted, unlocked and flashed many times. I did send it in stock, though, by flashing the stock factory images (mainly to clear personal data). I don't know what the official rules are about rooting and warranties, but I think that usually the Nexus phones allow you to unlock the bootloader and flash third party software without completely voiding the warranty. They are partly made as affordable developer units, anyway. Obviously, if you brick the phone by doing that stuff it is your fault, but if it is due to a defective part in your device, then they should be responsible to fix it. Even in the past I have been able to get an HTC phone repaired that was fully rooted/unlocked, because it had nothing to do with the hardware issue. Even if they say that your warranty is voided in the fine print from unlocking, sometimes companies will do the right thing and remedy issues that they are at fault for. Contact them, be polite, explain the problem/symptoms and ask if there is something they can do to help. When I contacted LG on their web chat system, I basically told them that the symptoms were most likely caused by a hardware issue and it seemed that the flash chip was failing. I told them that Google recognized the issue and has been refunding customers with the problem. I asked LG if they could repair, replace or refund my phone. The process went as smoothly as it could have gone for a situation like that (Other than unrelated issues with Fedex).
I would recommend just contacting LG, if you device is otherwise in good condition (aside from the bootloop). It can't hurt to try. Just know that the process of shipping it out, repairing, and shipping back might take about a week. Good Luck!
Ok, so when I went to the store I bought it from I said it was the nexus 5x bootloop issue thats with the hardware, then he asked me if I had done anything to the phone like rooting and I said I had rooted it once then removed the root, all he basically said then was dont waste our time asshole go somewhere else, so the previous root is the reason I can't get it fixed. But are you saying that if I call LG and dont mention anything about root then they'll fix it if I send it in? Luckily I found a spare phone so Im not handicapped but I love my 5x.
aerolock said:
Ok, so when I went to the store I bought it from I said it was the nexus 5x bootloop issue thats with the hardware, then he asked me if I had done anything to the phone like rooting and I said I had rooted it once then removed the root, all he basically said then was dont waste our time asshole go somewhere else, so the previous root is the reason I can't get it fixed. But are you saying that if I call LG and dont mention anything about root then they'll fix it if I send it in? Luckily I found a spare phone so Im not handicapped but I love my 5x.
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I bought mine brand new on eBay. I rooted, Rommed, and otherwise tinkered with it unapologetically then ran into this bootloop issue almost a year later. I was able to contact LG support, send them a copy of my invoice from eBay showing that it was bought new and the date. I sent it off and they fixed it for free (replaced the main board) under warranty. Just go through LG support and they will almost certainly get you taken care of. It took a little over a week, but it sounds like you have a phone you can use during that time.
I purchased a 5x through Amazon over year ago and it is now bootlooping. I have tried all known fixes. I am in the US and I purchased the international version unknowingly. The LG US support site does not recognize my H791 version and I doubt that I can send it overseas. Am I out of luck getting this phone fixed?
Sent from my Nexus 6P using XDA-Developers Legacy app