Whatsapp, camera crashes when you rotate your phone to landscape - Nexus 5X Q&A, Help & Troubleshooting

The camera app works prefectly but when in Whatsapp if I try to take a photo and switch to landscape the camera crashes.
This happens every single time.... does anyone else get this problem ?
As Whatsapp doesn't crash it doesn't send a fault report back to them, I guess its the camera app so fault with the OS ?

is the installation of whatsapp you are using a fresh one, or did you restore it (e.g. from the previous phone)? have you tried to reinstall whatsapp? did you try clearing the cache of both apps? are both updated to the latest version?

Fresh install not restore and not camera sorry... Video when you rotate crashes.

Related

Snapchat constant freeze, ruins all camera apps

Hello. I have had the M5 for around two months now and almost everytime I use snapchat, whether the actual camera is on, viewing a snap or viewing the list of sent/received snaps, the app freezes and crashes.
I then get the error message about the camera unable to open, and any app, including the official camera app, that uses the phones camera, is unable to open the camera.
I have....
Updated snapchat
Cleared cache
Restarted phone
Uninstalled/re installed snapchat
The same issues still, every time.
Any other possible fixes???
vesh88 said:
Hello. I have had the M5 for around two months now and almost everytime I use snapchat, whether the actual camera is on, viewing a snap or viewing the list of sent/received snaps, the app freezes and crashes.
I then get the error message about the camera unable to open, and any app, including the official camera app, that uses the phones camera, is unable to open the camera.
I have....
Updated snapchat
Cleared cache
Restarted phone
Uninstalled/re installed snapchat
The same issues still, every time.
Any other possible fixes???
Click to expand...
Click to collapse
I'm having the same problem. If you don't mind me asking, how did you get the official camera app to work again? I don't mind sacrificing Snapchat, I just want my cameras back!
I had problems with snapchat until I updated to 5.1. Snapchat works fine for the most part but some filters/stickers don't work properly.
To get the official camera app to work, had to restart the phone (which I have to do to get all camera apps working)
My phone hasn't gotten any updates, still Android 5.0, seems my carrier isn't getting the update so I can't tell if that can work or not

N5X Google Camera really clunky after Oreo 8.1 update

Is just my phone? Since 8.1 update, camera becomes really clunky and laggy, when I take a picture, if I go to the preview the app becomes really slow and almost useless, I have to directly open Google Photos cuz trying to watch a picture from the camera app is a mess.
It happens to the stock camera, to the NX version too, the only app that does not present the problem is the "OnePlus Camera"
I tried wiping cache partition, wiping cache and data from camera app, uninstalling updates, updating the camera again and nothing solves the problem...
Jerber said:
Is just my phone? Since 8.1 update, camera becomes really clunky and laggy, when I take a picture, if I go to the preview the app becomes really slow and almost useless, I have to directly open Google Photos cuz trying to watch a picture from the camera app is a mess.
It happens to the stock camera, to the NX version too, the only app that does not present the problem is the "OnePlus Camera"
I tried wiping cache partition, wiping cache and data from camera app, uninstalling updates, updating the camera again and nothing solves the problem...
Click to expand...
Click to collapse
Happens to my friends n5x also.
for me too
Install camera nx 7.2 and disable stock camera
Same here. Flash triggers before the shot, resulting in a black screen, and zoom is erratic.
No issue when reverting to 8.0 so that's software related for sure.

Whatsapp issues after august software update

After this software update, whatsapp lags when I try to send a photo, it reopens the camera where I have to send the photo again. And sometimes when replying to a status, whatsapp automatically closes but the reply is sent normally. Did anyone notice that?
Nope, try uninstalling / reinstalling WhatsApp
WhatsApp is buggy anyway, it won't let me switch from front to rear cam without crashing the camera first
Mine works fine. I have multiple group chats going and use it multiple times day, everyday.
No issues except for the camera switching but mine is negligible and not an issue since it just lags for a second.

annoying frezzes

Guy's this Zenfone camera app Freeze's ..i mean i literally have to restr thr phone .. clearing cache / data wont work .. This happens mostly when i use WHATSAPP camera which get blank n then the main ? app shows black screen
ANY HELP WILL BE APPRECIATED
I am not able to reproduce the issue. Can you please elaborate.
Sometimes i use whatsapp camera which Freeze's for no reason and at the time i try to open normal camera which too gets Freeze too now I have no choice but to restart whole system to get the camera working
LONG STORY SHORT
WHATSAPP CAMERA FREEZES ZEN CAMERA APP

unable to send camera pics on whatsapp

Unable to sent images taken from camera to other contacts in whatsapp, it blackenes out, only force stop cache clean or a restart fixes the issue. Happens quiet frequent anybody else facing the issue.
Have you have granted camera permissions to Whatsapp?
Akbhar said:
Have you have granted camera permissions to Whatsapp?
Click to expand...
Click to collapse
Yes, it works fine for svreenshots and other pics but happens only on camera taken pics
I have exactly the same problem, phone is crashing when I make a photo in whatsapp, or make it and send it later with whatsapp. To send it, i need to restart the phone or make a screenshot of the photo...
Is there a solution for this wierd problem?
Mme also facing same issue with WhatsApp can't able share photos clicks with wide angle mode and macro mode

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