Develop Bugs

Trouble with 2012 Honda CR-V and Bluetooth - Current Fix

So Sunday I rolled into our family favorite Honda dealership, and I rolled out with a 2012 Honda CR-V AWD EX-L. Didn't get the Navigational system, as per reviews it looked outdated and cheesy, and I have the Galaxy Nexus official car dock with charger coming from expansys any day now.
Paired the phone at the dealership, and was able to play some music. But the connection dropped briefly, causing music to play out of the phone. Then about 20-30 seconds later it reconnected, and a few seconds later the music played out the car speakers.
Didn't think too much of this, but I drove it home and the next day noticed the disconnect / reconnect issue was pretty consistent. And every time it happens, you can't control the Radio or do other things, cause the screens talking about the connection prevent changes. Not life or death, but certainly annoying on occasion.
Yesterday, I determined that by connected an AC Adapter to the phone, the disconnects go away and things work normally. That was a pleasant surprise, and while I don't want to take the phone out of my holster and connect it EVERY time I get in the car, at least I have a work around, right?
The odd thing is, this never happened with my Sony BT Car Deck I had in my Civic. Obviously it wasn't a stock solution, but when the volume knob on the stock deck was failing, a new stock deck was $400. I got the Sony solution for $150 installed at Circult City, and it had bluetooth which allowed me to make and take calls, stream music, etc.
The only catch I've found so far is the car seems to inquire about me transferring my contacts into the car so the phone book is available through the dash. But every time I click allow... it doesn't seem to do anything and the message shows shortly again in the "notification bar" of the phone. I'm ignoring it for now.
I did root the phone and apply the 4.04D update, then the system update saw the 4.04I update and applied that. Wondering if a factory reset might not put me back to 4.01 or something, but might not resolve this issue. Unless I have any advice, I think that's what I'll try next.
I thought about updating the baseband radio, but as I didn't install CMW or anything, pushing the radio update is a little more work that I'm ready for at the moment.
Thanks to any who took the time to look at this. Best wishes!!!

Little update. I had unlocked my phone, but hadn't properly rooted it, flashed the ROM, etc. Took me a while this morning, but I rooted it, installed CWM on the recovery partition, and then updated the radio to UGLA4.
Despite the above, the car still "drops" the BT connection about once every two minutes, and then makes the connection again about 10-20 seconds later. If the phone is plugged into the car so it has extra power, the connection stays up and reliable until it is unplugged or the car is turned off.
Not sure what to try next, if Honda doesn't have a BT update for the radio in this car. Here's hopiing!!!

FIXED!!! So here is the problem AND the solution.
Dunno why, but something about the default bluetooth.apk that is in the Galaxy Nexus, even after the 4.0.4 update was NOT working between my phone and my CR-V.
The "hint" to the fix was found here. http://forum.xda-developers.com/showpost.php?p=14249943&postcount=11
After killing this process, my connectivity issue between phone and car disappeared. But the phonebook STILL wouldn't update.
Feeling I was getting somewhere, I did searches for the BluetoothPbapService, and so forth. After some looking, I finally found THIS site. http://forum.android-rsap.com/viewtopic.php?f=33&t=221
I had unlocked my phone once, but hadn't rooted it properly. While trying to fix this issue, I'd rooted it, installed the CWM recovery menu, and tried a couple different "broadband" software packages that control the radio. That hadn't fixed the problem, but I COULD use Root Explorer with SU rights afterward.
So I downloaded the file for Android 4.0 to the Downloads folder on my GN. Then I created a new folder on the SDCard called backup. I moved the Bluetooth.apk and .odex files that were in /system/app into that directory, moved the .apk file I downloaded from that site back into /system/app, and made sure the permissions were as directed. Then I rebooted the phone.
Once down at my car, I removed ALL Bluetooth profiles from the car, clearing the BT settings completely. And then I deleted the BT profile from my phone. Then I turned on BT on the phone, pressed the phone button on the dash, and paired the phone as before. Only THIS time, the phone paired normally, didn't disconnected, and when I clicked phonebook, it seemed to do nothing as before. But a SECOND click on Phonebook, and instead of trying to download again... I GOT LETTERS to lookup names!!!!!
I tried a couple calls, and people didn't answer, but I can call and use the BT in my car normally!!! OH HAPPY DAY!!!

Took the CR-V in, got my proper plates put on, they washed the car for me (looks great!), and I ran a few errands. Having sat around doing laundry and watching Batman Begins, I wondered about getting the Media option on my Galaxy Nexus to disable like I'd tried in the past. That way, I can listen to the radio, but if I'm using my turn-by-turn directions over Google Maps, I can her Nav instructions through the phone.
I did a BUNCH of searching, and lots of people had similar issues. But one one had found a way to disable the "media" part of the Bluetooth stack. Remembering some people found that killing the PBAP process of the Bluetooth stack in Apps allowed them to sync their phone to their car, I wondered if it would help with my media issue. So I disabled it and went down to the car.
At first, there was no difference. Media went through the car, and nothing was any different. I unpaired the phone from the car, cleared the car BT setup from all devices, and started over. Once again it popped up as it always had, and I tried telling it NOT to pair every time automatically, but don't pop the HandsFreeLink message. This didn't seem to work, as the phone would disconnect and reconnect as it had in the past.
Frustrated, and ready to give up, I cleared the pairing on both sides, and went to put it back how I started. But when I cleared the car and went to pair again, I added my Galaxy Nexus, and waited for the message to come up about pairing going forward. It never came. And ironically, the car was NOT paired for media, just the phone.
Feeling brave, I connected the phone to the car with the media checkbox. It connected, and I was able to play a song through the car stereo. Figuring it wouldn't disconnect, I tried anyway... and it DID! I then turned off the phone, and off the car. Turned the phone on, the car back on, and everything KEPT working!!!
Obviously, I need a little more testing to be certain. But lt looks like I may have stumbled across a setting or something that allows me to use the phone however I wish. And that is a VERY good feeling.

Have no issues in a '12 Civic. You know, other than the recall.

Well, I'm back to having trouble.
Upgraded to Jelly Bean. Love the voice search which works great for me, the speed is still excellent, etc. But even after replacing the bluetooth stack the way I did in 4.0.4, I can't permenantly disconnect bluetooth audio for MUSIC through the phone. I've tried the usual fixes as above, and it just ALWAYS stays connected, assuming the car is on, and bluetooth on the phone is enabled.
SO FRUSTRATING, as then I can't listen to the radio AND use my turn-by-turn directions!!!

The wife and I have been troubleshooting this problem ourselves with weird results.
We purchased GNex's from Bell in Canada at the same time (yakjuux builds). About a month later, we leased a 2012 CR-V. Her phone has always had this connect/disconnect issue, while mine hasn't. We have returned her phone to both Bell and Samsung on separate occasions; all they have done is flashed it and sent it back. Of course that hasn't solved the problem. Provincial law in Newfoundland requires the use of hands-free when on the phone while driving, so this is issue is more than just an annoyance.
I got tired of waiting on Bell and Samsung Canada to get their act together with 4.1.1, and recently rooted my phone and moved it to a 4.0.4 takju build in order to get the system update. No problems with any of that, and it works with our CR-V, same as it always has. We hoped that doing the same to her phone would put this issue to bed once and for all, but after having run hers through the same process this evening, it still does the same trick of connecting and disconnecting endlessly (unless you force-stop the phonebook service, of course).
Now that both phones are rooted, I'm about to try copying my Bluetooth.apk on to her phone and seeing if that fixes anything.

[Q] Bluetooth Won't Turn On

When I try to turn on bluetooth, the icon and text indicates that the system is trying to turn it on. However, it never actually turns on and after a few minutes reverts to indicating that BT is shut off. This problem used to occur sporadically and sometimes seemed to be cured by rebooting. However it is now at the point that it just won't turn on no matter what. I did the requisite googling and found nothing very definitive. It looks like I may have to do an exchange on the unit but I would rather not go to the effort of unrooting this unit and rooting the replacement.
Any suggestions of things to try beyond what I have indicated above?

TomSilverSpring said:
When I try to turn on bluetooth, the icon and text indicates that the system is trying to turn it on. However, it never actually turns on and after a few minutes reverts to indicating that BT is shut off. This problem used to occur sporadically and sometimes seemed to be cured by rebooting. However it is now at the point that it just won't turn on no matter what. I did the requisite googling and found nothing very definitive. It looks like I may have to do an exchange on the unit but I would rather not go to the effort of unrooting this unit and rooting the replacement.
Any suggestions of things to try beyond what I have indicated above?
Click to expand...
Click to collapse
Are you using an experimental ROM or stock rooted?

Jedi Mind Trick XI (although the problem has been growing worse and has happened across the last several JMT versions). I will give a stock rooted ICS a try.

I just tried a stock rom and the problem persisted.

I have the same problem
I have scoured the net looking for an answer, any answer, to this problem. It seems that a few people are having the same issue. But before it is ever answered, some dip$#!t always jumps in and says "I have the same problem, my phone won't connect to my car." Then the conversation goes off into other people that can't connect their bluetooth to their car or their headset- or their cat... That is not the same problem!!!
I cannot turn my bluetooth on unless I soft reset the phone. Even after I've gotten the bluetooth working, if I restart my phone the bluetooth turns off and when you try to turn it on, it says "Turning on Bluetooth..." It cycles for about a minute and a half and then goes back to "To see devices, turn on Bluetooth."
I bought this phone on Amazon for what appeared (at the time) to be a reasonable price. Since then, I believe that I have read at least one of the seller's post about bluetooth not coming on (no proof, just an educated guess). The seller probably got rid of the phone because noone could or would give an answer to this problem. Heck, it's possible that every post that I've read so far is by someone who owned this phone at one point or another. :silly:
I am sending this post to XDA because even the adminstrators on android forums say that you guys are the smartest and most responsive forum available. (Okay, they didn't say smartest- it was implied). Please help me resolve this issue.
I rooted this phone the moment that I pulled it out of the box. In other words, I don't know if the bluetooth issue is caused by the root, or if the previous owner didn't root the phone and also couldn't get the bluetooth to work. I believe that, because the phone is rooted, I should be able to remove and reinstall the app that bluetooth is based upon.
I am not a techie, the only reason I know anything about root is because I was complaining to someone about my old phone and how all of the bloatware that seems to constantly run eventually kills my battery. He told me about rooting, and it was easy enough - the rest is history. In other words, if you ask me for more information- I promise that I can give it to you. Yet, have patience with me if I ask you a question that you believe that any person that has rooted their phone should know.
I really hope that you guys can help me without bricking my phone. I truly appreciate any suggestions or thoughts on this matter.

jzxpw6;34880517I cannot turn my bluetooth on unless I soft reset the phone. [/QUOTE said:
I may have figured out what is going on, although I can't understand why it is (maybe someone more versed with processes can help me figure this out).
Using Titanium Backup, I first froze the two bluetooth items (Bluetooth Share and Bluetooth Test). Of course, that didn't remove anything, but I wanted to make sure that I could. Then I wanted to see how Bluetooth Share would react without Bluetooth Test. I unfroze Bluetooth Share.
I was then able to turn on and off Bluetooth fine. I restarted the phone and Bluetooth came in just like it did on my old phone. I guess I want to know:
1) Is the Bluetooth Test the cause of my problem?
2) Why is it there?
3) If I uninstalled it, would I experience a major hiccup?
There is still the possibility that this was simply a fluke, and very soon I will go back to the old bluetooth soft reset problem.
There is, however, one distinct difference between this phone and the last and may be the "drop out" that everyone else seems to be having. I have a Chevy Malibu with bluetooth in the stereo. On my old phone, when I started the car and got going, the word "Bluetooth" would appear on the digital display for about 10 seconds, which means that the vehicle detected and connected the bluetooth pairing. Yesterday, as I was driving in the car, every 5 minutes or so, "Bluetooth" would appear on the digital display.
This leads me to the conclusion that Bluetooth is dropping out and being picked up continuously by my vehicle. Does anyone have any thoughts on this? I'm okay with that as long as when I am talking to someone for more than 5 minutes I don't have to keep calling them back. I simply want to know what you guys think about this issue.
Click to expand...
Click to collapse

I am beginning to think that the problems I have had are related to the condition of the battery contacts.I have several third party batteries with contacts that are somewhat damaged from the pins on an external charger that came with them. I seem to experience a variety of problems when I try to use them.my original factory battery seems to work most of the time. I have several new Samsung batteries on order and will post again if they seem to solve the problem.
Sent from my SGH-T989 using Tapatalk 2

i had the same problem and it started with JMT so I switched roms countless times and the problem kept coming back. It would work for a little bit but when i turned it off it would not turn back on. I decided to go back to stock to see if the problem was still there and it was gone. Since then I have rerooted and once again flashing diff. rom every other day and bluetooth works just fine.

Well it seems no answer was found. I'm having the same issue as stated above. In my case, my bluetooth (custom ROM) keeps trying to turn on with the message "Turning On Bluetooth" until I soft reset the phone, after that it works fine.

enveous said:
Well it seems no answer was found. I'm having the same issue as stated above. In my case, my bluetooth (custom ROM) keeps trying to turn on with the message "Turning On Bluetooth" until I soft reset the phone, after that it works fine.
Click to expand...
Click to collapse
Was having bluetooth crashes for months using CM 10.1 on a T989 (no custom kernels)
Would crash anytime I tried to connect to car BT audio, or would simply not start up.
Flashed this yesterday.... and no crashes!
http://forum.xda-developers.com/showthread.php?t=2174100
For flash: Wiped dalvik/cache, flashed, fix permissions, reboot, start BT, deleted all devices, re-add.
No BT crashing of any sort for 36 hours now.

aaronchili said:
Was having bluetooth crashes for months using CM 10.1 on a T989 (no custom kernels)
Would crash anytime I tried to connect to car BT audio, or would simply not start up.
Flashed this yesterday.... and no crashes!
http://forum.xda-developers.com/showthread.php?t=2174100
For flash: Wiped dalvik/cache, flashed, fix permissions, reboot, start BT, deleted all devices, re-add.
No BT crashing of any sort for 36 hours now.
Click to expand...
Click to collapse
Hey thanks! I switched to JMT JB4 and it's not happening (much) now, I'll try to flash it and see if it fixes something :good:

Volume button + WiFi Problems + Touchscreen no reaction + Board computer problems

I have some questions. (Copy from the old thread)
1. I mean that i read it here, but I'm not sure. At the moment I have very often the bug, that the volume button not works. Mute works, but louder and quieter not. I don't know when it doesn't work, but after a while no function.
2. Since a few days I have the wifi problem, that wifi works sometimes and after a while too, it shows empty bars and shows the connection but it doesn't work. In other case if I start the radio he can't find any WiFi. Why?
3. Since a few days the touchscreen doesn't work. I have set, that i can See if i touch. Then it shows a point. so i can see that the touch works, but there is no reaction. After a minuten the radio shows the bootlogo and have a loop. So i have start the radio new with reset or power off from the car.
4. Since a few days if i turn off the key normally all lights form the radio and display shut down. Additionally board computer shut down too after a few seconds. Now the light from the dvd tray is on and board computer too (after a lock from the car too). I dont know why but I don't know if that is so good (Battery).
All this errors are since a few days. I tried to do any settings but the problem is always here. Does anyone no about that? I think it's an app, but I don't know which one. The last chance (if I get no solutions) is to install another rom? That is really crazy, because it's only since a few days. The days before it works perfect.
I have JY 2.73 with the Malaysk Rom from September (1024).
Thanks

Update: Now i installed 2.59 JY and tried again. WiFi will always gone with no bars. So i turn off and turn on again. At the most cases it works. But the problem is here again. The same with the touchscreen crash. 3G doesn't work. always no bars.
So the previous MCU doesn't work again. Maybe a software error.

Could you please try to measure the voltage alignedto the HU while you encounter those problems? I rellay mean at the radio side (so not at the battery poles).
Such issues could be lack of voltage. If not and flashing does not solve it could be a defective unit.
Just to ensure: You flashed Firmware AND MCU? AM I right wit this assumption?
If not: Try to flash a new ROM first (probably try Malaysk ROM)
Btw: Moved to Q&A

dark alex said:
Could you please try to measure the voltage alignedto the HU while you encounter those problems? I rellay mean at the radio side (so not at the battery poles).
Such issues could be lack of voltage. If not and flashing does not solve it could be a defective unit.
Just to ensure: You flashed Firmware AND MCU? AM I right wit this assumption?
If not: Try to flash a new ROM first (probably try Malaysk ROM)
Btw: Moved to Q&A
Click to expand...
Click to collapse
Thx for answer. How can i measure that? Do you know which cable it is? And if the cable shows not the 12V? What can i do to fix the problem?
Sure. I have Malaysk Rom and the MCU JY 2.59.

you would have to get amulti- or vooltmeter and attach that between plus and ground pins at your HU.
If you don't know how you should eigther try to follow another way first if possible or ask someone to do it for you (it's electrics)

dark alex said:
you would have to get amulti- or vooltmeter and attach that between plus and ground pins at your HU.
If you don't know how you should eigther try to follow another way first if possible or ask someone to do it for you (it's electrics)
Click to expand...
Click to collapse
Thanks. I ordered a multilmeter. Maybe it's the battery. At the moment the car works really hard if I start it. The radio takes so much battery but the radio is off. So that can be the problem.

low voltage can cause many weird problems but you have to know a new battery might not solve your problem!
If you have low voltag while the engine is ruunning then you have a different problem. eighter there is a connection issue somewhere on the path the energy takes from battery and generator to the HU or your generator might have a problem. But that is open to check when we know if it really is a voltage issue.

Hi,
i'd like to give you an update for my problems. Since the last days I have the problems, that my car didn't start. Now we see, that the battery is nine years old. Now I charged the battery (tomorrow I'll get a new battery) and the first test shows WiFi works for 3 minutes. I know - that's not a lot, but I only can try if I have the new battery. 3G doesn't work - always the same. But that's not so important for now.
At the moment I don't have the volume error. I will test it, If i have a longer car drive.
The problem with the touchscreen is actually. Since a few time, after few minutes the touchscreen is bricked and I see the points that i touch it, but I can't click anything. If I touch ten times, twenty times or often then radio shut down and shows the boot logo... forever... it doesn't boot again. So I have to make a hard reset.
And the last point with the light board computer and the light dvd slot after plug off the key is actually too. It don't shutdown the lights on the standby time from 10 minutes (set it to 10 minutes). I know now, that I can shutdown it completely if I press the volume button for 3 seconds. Than it's turn off. So it's a setting problem from the firmware?
Today I plug in the key - nothing. Radio doesn't start. So I looked behind the radio and saw, that one thin cable is not in the wiring harness and I can see the wires on the cable. So I tried to put it in the wiring harness again. I hope it works longer now. I wrote carjoying and ask for a new wiring harness. Maybe all problems will be fixed, If i have a new.

Hello again,
now I've got a solution for the wifi problem. I've tried to connected wifi - i Known that doesn't work only few seconds and after a few seconds it shows 0 bars on wifi... now I disconnected my 3g stick and LOOK it works... full bars, no losing connection. I connect 3g again and the same problem after a few seconds.
So th3 3g stick (E1750 from Huawei) makes some problem OR the usb cable?

Huawei E355 also not working. Same connection problems with malaysk rom MTCD
Any suggestions?

JY (RK3066) Backup Camera Problem

I've been having a strange problem with the backup camera on my JY unit (RK3066 - Malaysk ROM). I use a wireless transmitter to get the signal from the camera to the unit.
In cool weather, everything works perfectly. In hot weather, when I first start the car, I get a black screen with "no signal" until the AC has cooled down the inside of the car a little - then it works perfectly again.
At first I thought that the wireless receiver for the camera may be a little heat sensitive and doesn't work when its too hot. BUT...
The other day (it was hot again) I started the car, and it worked...perfect picture. The head unit booted and suddenly the picture turned black with "no signal".
This behavior makes me wonder if there is something in the software that turned the picture off.
Has anyone experienced something similar?

mimpoca said:
I've been having a strange problem with the backup camera on my JY unit (RK3066 - Malaysk ROM). I use a wireless transmitter to get the signal from the camera to the unit.
In cool weather, everything works perfectly. In hot weather, when I first start the car, I get a black screen with "no signal" until the AC has cooled down the inside of the car a little - then it works perfectly again.
At first I thought that the wireless receiver for the camera may be a little heat sensitive and doesn't work when its too hot. BUT...
The other day (it was hot again) I started the car, and it worked...perfect picture. The head unit booted and suddenly the picture turned black with "no signal".
This behavior makes me wonder if there is something in the software that turned the picture off.
Has anyone experienced something similar?
Click to expand...
Click to collapse
Hello,
I was having a issue where hu would out of the blue switch to backup picture and get a no signal sign and then on its own go back to normal and do this at random. Turns out the wire i was using for trigger signal and ground and voltage was not big enough. Once I replaced them its working like it should now. That is the only issue close to yours that I have had.

SiteRnr said:
Hello,
I was having a issue where hu would out of the blue switch to backup picture and get a no signal sign and then on its own go back to normal and do this at random. Turns out the wire i was using for trigger signal and ground and voltage was not big enough. Once I replaced them its working like it should now. That is the only issue close to yours that I have had.
Click to expand...
Click to collapse
I have read about your problem somewhere hoping to find a hint, however, the switching back and forth works fine in my case.

Ya, I've the same problem. If the problem continues, you can use a power relay.

Question Andoid Auto

Got my Fold 3 a few days ago. Got is setup and plugged it into my truc,k and my Android Auto unit reads "No Device'". My Note 10 works fine but not my new phone. My headunit is a Jensen (like I said, worked fined with my Note 10). The Fold3 works find in my Nissan (Pioneer head unit) and my Edge (factory Ford Sync).

Illusive Man said:
Got my Fold 3 a few days ago. Got is setup and plugged it into my truc,k and my Android Auto unit reads "No Device'". My Note 10 works fine but not my new phone. My headunit is a Jensen (like I said, worked fined with my Note 10). The Fold3 works find in my Nissan (Pioneer head unit) and my Edge (factory Ford Sync).
Click to expand...
Click to collapse
I am no expert here, but when I had a similar issue. I believe it is because I transferred everything from my prior phone to the new one. I got the same error when trying to pair my phone with wireless Android Auto in my Kia K5. My solution was to goto Google Play Services and clear the cache there. For some reason that allowed my phone to be found by my reciever. and worked. I didn't experince this with my new ZF3 but I did when I got my Note 20 Ultra last year. So try clearing the cache in Google Play Services.

Hey so try clearing the cache in the Google Play Services app. This worked for me when I had a similar issue with my Kia K5 going from Note 9 to Note 20 Ultra. I got the same error no device. This was going to a wireless head unit for AA. I finally figureout how to clear the cache in the Google Play Services app. Then went back to connect and it worked. Try this. It may work for the ZF3. Thankfully I did not have the same issue going from the Note 20 Ultra to ZF3. But this is what I would have done.

Thanks, man. I did that and to no avail. My phone is still not being recognized by my truck. When I press "Android Auto" on my head unit, I still get the message "No Device"

I'd flip cables for sure. Then I'd go to your setting when plugged in and make sure it's not set to charge only on the phone. Should be adjustable from the notification on charging.

I've having some weird issues with android auto and my fold 3. I've noticed when connected to android auto I often loose cellular data and it switches from 5g/lte/edge and no service. If I disable android auto the phone operates normally. Anyone else seeing anything similar.

Just a thought for OP. Did you happen to try opening Android Auto app in phone and checking to see if truck is an added vehicle and add if not?

The cable seems the most viable option. There is no option to select or deselect charging only, and Android Auto is no longer separate app. It is built into the OS and automatically opens when the phone is plugged into a headunit and there are no options to manipulate. The pain is that the dash has be pulled out to change the cable so I'll have to research a certified cable.

Did you buy chance to to settings > advance settings > then use Android auto there? Not sure if a setting in that will help. When I open it it wantsto attempt to connect to vehicle

Zugshad said:
Did you buy chance to to settings > advance settings > then use Android auto there? Not sure if a setting in that will help. When I open it it wantsto attempt to connect to vehicle
Click to expand...
Click to collapse
When I go there, I get the button to connect to a car, but when I plug the cable in, nothing happens and the head unti still displays no device. I'm thinking that I'm going to have to remove the dash and change the cable.

Illusive Man said:
When I go there, I get the button to connect to a car, but when I plug the cable in, nothing happens and the head unti still displays no device. I'm thinking that I'm going to have to remove the dash and change the cable.
Click to expand...
Click to collapse
Ah well unfortunately don't no more than that, just knew I saw an android auto option in there. My car doesn't support wireless and haven't tried the wired part yet to see

Well, removed the dash and head unit and changed the cable. I tried a Belkin USB-C certifed cable and even the known working cable from my other truck, and got the same thing.
On the phone I get the notification to stop my truck and apply the parking brake to continue and on the head unit I still get the notice of "no device" when I press the screen for Android Auto. At this point, I'm hoping I don't have to change my head unit to get this setup to work.

Weird mine worked just fine.
Did you make sure everything was updated

Yeah. I called Jensen they say it's a phone problem, Samsung says it's a Jensen problem

Got an email from Jensen customer service. My HU uses a bypass to allow certain functions while my truck is moving. I installed the HU myself and also installed the bypass. Jensen engineers found that I need to disconnect the parking brake wire from the bypass and connect it to chassis ground. I did that and was able to connect. I'm so happy to be able to use my phone in my truck.