Develop Bugs

[Q] How to relock bootloader to 'locked' not 'relocked'

Hi guys, i have a question, i want to return my phone for warranty and i've read this thread that if your bootloader is showing 'relocked' you cannot return the device for warranty.
I am here to ask if there is a way to make the bootloader show 'locked' bootloader instead of 'relocked'?
it would be GREATLY appreciated if you could help me. thanks!
for those who want to relock their bootloader can follow the instructions here

There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.

ckpv5 said:
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
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Click to collapse
actually i'm looking to sell the phone, the phone have no issues whatsoever, but if the person i sell to wants to claim warranty, it may be an issue.

Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.

rayford85 said:
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
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Click to collapse
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?

zincsnow said:
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
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Correct. From what I've read, unlocking voids the warranty instantly (even tho htcdev says it "could" void your warranty) So any repairs are gonna cost you.
Sent from my HTC One X using xda premium

I saw this
kfasheldon said:
OK.. while trying to re-flash my phone after messing up, I tried to re-lock (fastboot oem lock) and it put up 3 messages, 1 succeed, 2 failed, on reboot of phone it read locked.
Yes!! Locked not re-locked ! I forgot I had not flashed stock recovery ! So triued to unlock, it worked but I could not flash stock recovery, failed, but I could re-lock with same LOCKED message, if I then went from HBoot to Fastboot I got a new menu SECURITY .. bellow locked a message SECURITY WARNING, if I select SECURITY menu then I get a new screen , KEYCARD failed, and reboots.
Anyway the LOCKED was enough to get the phone swapped as its two weeks old, any way after charging and attempting RUU again it locked on black HTC screen most times it booted.
Still maybe this menu holds a key to S-OFF, and maybe the relock failing can be replicated, it seems to have sent only 1 of 3 parts if the file across, so if you phone is bricked maybe you can give it a shot for htc service cover by part re-locking in some way.
http://dl.dropbox.com/u/7526938/IMAG0439.jpg
http://dl.dropbox.com/u/7526938/IMAG0384.jpg
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and was hoping we could make some headway on it.

I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself

kylec said:
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
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Click to collapse
Unfortunately I bought it outright from All phones. Don't think they'll accept it. but never mind anymore, I sold my HTC one x. I put up a *phone has boot loader unlocked* note on the ad
Sent from my Samsung Galaxy S3

Help with getting HTC ONE X back to stock for RMA (hboot relocked issue)

Hello all.
I have an international version of HTC ONE X with less than a year which is plenty of faulty issues:
1. Wifi signal is extremely low and inestable
2. Screen goes crazy from time to time without pressing or doing anything
3. Three inferior buttons do not respond at all
So the phone is now pretty much useless (I have to power off and on each time I enter an app). The two first issues appeared at the very first month of the purchase, although I could live with them, more or less. The third disfunction has left the phone completely useless, and I had to buy a substitution one as I need it for my job.
I tried to swap the original rom with some CM and MIUI ones, trying to at least solve the 3rd issue so I had to unlock the bootloader via HTCDev (big mistake). I tried everything on my hand (except for opening physically the phone), until I took the path of the warranty service to get it repaired by HTC, as it presents the above-mentioned hardware-based issues.
So I relocked the bootloader, flashed back the stock RUU it came with, and updated it to the latest official one (4.2.2 if I remember correctly)
Now they have returned it (at no cost) and claimed that the warranty is void as on XX-YY-ZZZZ the bootloader was unlocked (they must have seen the ***UNLOCKED*** string on the bootloader and they got the exact date from the log I guess).
So, is there any way to get it back to ***LOCKED*** and "erase the logs" so they cannot tell if the bootloader has been unlocked?
I know it is only my fault, I should not have tried to fix it by myself and sent it directly to RMA, but I feel impotent that I cannot prove that all the faults are hardware-based, and the phone is pretty much useless long before unlocking the bootloader, which I did in good faith to try to repair it by myself without bothering the RMA service. Now they rely on this software-based feature to void the warranty and charge me for a, I guess, extremely expensive reparation (as both the motherboard and screen may need to be replaced to solve all the faulty issues the phone had from the very first month).
Thanks a lot in advance and sorry for the wall of text.

No not possible to get it back to LOCKED. The only thing you can do is RELOCK it.

Thanks for your quick response, Mr Hofs.
I have it ***RELOCKED*** and they have retrieved through some log that the bootloader has been unlocked (and the exact date).
So now, from lost to the river. As the reparation may cost several hundreds of euros (as they would have to change both motherboard and display to solve all the issues) and nobody can assure that the phone will be repaired correctly with all the flaws it has at the moment (besides, I have already had lots of bad experiences with the HTC RMA)....
Is there any way to extract, hex edit, and reflash via fastboot some critical file so it bricks completely the phone and no boot would be possible? That way they could not see the relocked string in the bootloader, or get any info from it. So I would send them a "dead" phone in the first year of warranty period (here we have legally up to 2 years from the purchase).
I know this may be "unethical", but, from my point of view, no more than their denial of repair a faulty phone since the first month within the warranty period due to a software-based temporary modification (which I repeat, I did in good faith to try to repair it via software -installing official CM and MIUI roms- before sending it to RMA). But, as I cannot prove that the phone was useless before unlocking the bootloader, and HTC takes refuge in the "Unlocking the bootloader COULD void the warranty" from HTCDev, this is the only thing I can do... Obviously, I am open to any suggestion in case anyone would like to use my HOX as a "guinea pig" for any experiment that could serve the community.

jfromeo said:
Thanks for your quick response, Mr Hofs.
I have it ***RELOCKED*** and they have retrieved through some log that the bootloader has been unlocked (and the exact date).
So now, from lost to the river. As the reparation may cost several hundreds of euros (as they would have to change both motherboard and display to solve all the issues) and nobody can assure that the phone will be repaired correctly with all the flaws it has at the moment (besides, I have already had lots of bad experiences with the HTC RMA)....
Is there any way to extract, hex edit, and reflash via fastboot some critical file so it bricks completely the phone and no boot would be possible? That way they could not see the relocked string in the bootloader, or get any info from it. So I would send them a "dead" phone in the first year of warranty period (here we have legally up to 2 years from the purchase).
I know this may be "unethical", but, from my point of view, no more than their denial of repair a faulty phone since the first month within the warranty period due to a software-based temporary modification (which I repeat, I did in good faith to try to repair it via software -installing official CM and MIUI roms- before sending it to RMA). But, as I cannot prove that the phone was useless before unlocking the bootloader, and HTC takes refuge in the "Unlocking the bootloader COULD void the warranty" from HTCDev, this is the only thing I can do... Obviously, I am open to any suggestion in case anyone would like to use my HOX as a "guinea pig" for any experiment that could serve the community.
Click to expand...
Click to collapse
They will check the the status from htcdev.com if is unlocked

Thant said:
They will check the the status from htcdev.com if is unlocked
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Click to collapse
Thanks a lot Thant!
Then, time to throw the HOX to the bin I have made some numbers, and the mb (100-120$), plus the display (180$-200$), plus the wifi module (20$-30$?) is more than what a brand new Xiaomi Mi3 64gb would cost, free, debranded and without voiding the warranty for installing a ROM.

[Q]Root without unlock bootloader

Hello, i have a HTC One M9 and I want unlock bootloader without htcdev with sunshine app. But if I use sunshine app i need root my phone and unlock my bootloader with htcdev. But it void the warranty. So how to root my phone without unlocking bootloader?
This is a vicious circle! :crying:

czifraj2 said:
Hello, i have a HTC One M9 and I want unlock bootloader without htcdev with sunshine app. But if I use sunshine app i need root my phone and unlock my bootloader with htcdev. But it void the warranty. So how to root my phone without unlocking bootloader?
This is a vicious circle! :crying:
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Click to collapse
their are ways to return the phone to it's out of box factory state, so it looks like it was never rooted
HTCdev.com do not log your usage and deny you repair for requesting an unlock. Their is no proof you ever used it.

clsA said:
their are ways to return the phone to it's out of box factory state, so it looks like it was never rooted
HTCdev.com do not log your usage and deny you repair for requesting an unlock. Their is no proof you ever used it.
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Click to collapse
HTC does track that. If you unlocked the bootloader, they know about it.

All they know is you asked for a unlock code. They have no way to prove that you used it.
If you return the phone to it's original state. Theirs nothing they can do.

aooga said:
HTC does track that. If you unlocked the bootloader, they know about it.
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Click to collapse
I don't know if it's as cut & dried as that. Like clsA said, they don't know whether or not you used the unlock token.
HTC's FAQ references the warranty implications and the warranty issue is also referenced in their explanation about unlock vs S-ON/OFF.
From my reading of their explanations, unlocking does not automatically mean warranty claims will be rejected. It simply adds an additional element to the process of determining whether or not the issue is HTC's responsibility or the user's.

computerslayer said:
I don't know if it's as cut & dried as that. Like clsA said, they don't know whether or not you used the unlock token.
HTC's FAQ references the warranty implications and the warranty issue is also referenced in their explanation about unlock vs S-ON/OFF.
From my reading of their explanations, unlocking does not automatically mean warranty claims will be rejected. It simply adds an additional element to the process of determining whether or not the issue is HTC's responsibility or the user's.
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Click to collapse
True. But they told me that I would need to send it in if I had any issues, then they would determine if I caused it by unlocking the bootloader or not. (like you said).

I've never made a warranty claim with HTC before, but my guess is that while they'd need the phone to be sent in, they would be looking for physical proof that its bootloader was unlocked. I suppose they might ask you directly if they look at the HTCdev request record, but more likely they'd just check the phone itself.
I'm afraid you probably can't avoid unlocking the bootloader via HTCdev - modders aren't going to spend time on a new method when HTC is being so accommodating. On the flip side, their friendly stance towards modders indicates that they aren't necessarily looking to give them a bum rap.

aooga said:
True. But they told me that I would need to send it in if I had any issues, then they would determine if I caused it by unlocking the bootloader or not. (like you said).
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So basically you trust what HTC told you instead of what you learned here on XDA ?
Maybe HTC will tell you how to S-Off and reset your phone to Stock also

clsA said:
So basically you trust what HTC told you instead of what you learned here on XDA ?
Maybe HTC will tell you how to S-Off and reset your phone to Stock also
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Click to collapse
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.

aooga said:
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.
Click to expand...
Click to collapse
Maybe @nkk71 or @alray can explain it to you better

aooga said:
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.
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clsA said:
Maybe @nkk71 or @alray can explain it to you better
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Click to collapse
i bought a pack of condoms two days ago (actually it was a carton) at the pharmacy not online .... so i have 240 condoms available, and i've used them all up
basically, what i'm saying, it just i bought a pack of condoms.... can you prove i used them
**theoretically** HTCSync Manager, and the CheckinProvidor apk could in **theory** could dial home" and report it, .... still whether true or not, htcdev unlock, is not only as vague as vague can be, but it does say "it may void warranty"... it does not say it voids it defacto (especially if it's a hardware problem)
anyway, TL;DR what this was about anyway.... but if i can that many boxes at the pharmacy, it must be true

nkk71 said:
i bought a pack of condoms two days ago (actually it was a carton) at the pharmacy not online .... so i have 240 condoms available, and i've used them all up
basically, what i'm saying, it just i bought a pack of condoms.... can you prove i used them
**theoretically** HTCSync Manager, and the CheckinProvidor apk could in **theory** could dial home" and report it, .... still whether true or not, htcdev unlock, is not only as vague as vague can be, but it does say "it may void warranty"... it does not say it voids it defacto (especially if it's a hardware problem)
anyway, TL;DR what this was about anyway.... but if i can that many boxes at the pharmacy, it must be true
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Click to collapse
Yeah, I get both of your points. I would think the same exact thing too. Especially if I have a custom rom, there theoretically should be no way for them to prove that I USED the token, just that I got the token.
Based on my experience with HTC support (HORRIBLE), I wouldn't be surprised if they just charge you if you got the key.

aooga said:
Yeah, I get both of your points. I would think the same exact thing too. Especially if I have a custom rom, there theoretically should be no way for them to prove that I USED the token, just that I got the token.
Based on my experience with HTC support (HORRIBLE), I wouldn't be surprised if they just charge you if you got the key.
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I can speak from personal experience that HTC will not deny service simply because you unlocked. I s-off'd and modded my M7 to hell and back, and they still fixed the pink camera defect for free.
From what I have heard from over the years, HTC may have some undisclosed methods of knowing when the bootloader has been unlocked, even when the phone has been restored to bone stock. Whether this is true, I cannot say, but I wouldn't be the least bit surprised. HTC's historic friendliness toward modding may well be in part because they know they can tell when you've screwed things up on your own.

So if i ask the token from htcdev and i don't use, void the warranty? But i don't use.
But if i use the token and unlock my bootloader and i buy a s-off and set back the flag: Locked , void the warranty?

What is the best way to root G4, whilst keeping it "friendly" for warranty claims?!?

What is the best way to root G4, whilst keeping it "friendly" for warranty claims?!?
Hi, forgive me if this thread isn't in the appropriate section.
I have a bit of rooting experience, haven't done much in a few years though, (knowing that there are now several ways to root devices), and have just picked up the G4.
Now I'd like to root the G4, but keep the stock rom, (6.0) and mainly will be just running xposed to edit and muck around with LG's ugly skin. I'd still like to be able to receive OTA updates, (even if the OTA update may remove my root,) as well as hopefully still be fine if I needed to return the device under warren.
I've been reading around and apparently you must unlock the bootloader in order to root for Marshmallow? If i were to still do this, could I keep the stock recovery at least, or if not, would I be able to easily revert to stock with a stock recovery and relock the bootloader?
Apologies for my ignorance, just trying to figure out if I should really be rooting or just chuck on Nova launcher and be happy with LG's offerings. Cheers

Keep it on a stock rom and if yoi have a carrier varient then try to not change the boot logo lol idk just a guess.

Jared_Anderson said:
Hi, forgive me if this thread isn't in the appropriate section.
I have a bit of rooting experience, haven't done much in a few years though, (knowing that there are now several ways to root devices), and have just picked up the G4.
Now I'd like to root the G4, but keep the stock rom, (6.0) and mainly will be just running xposed to edit and muck around with LG's ugly skin. I'd still like to be able to receive OTA updates, (even if the OTA update may remove my root,) as well as hopefully still be fine if I needed to return the device under warren.
I've been reading around and apparently you must unlock the bootloader in order to root for Marshmallow? If i were to still do this, could I keep the stock recovery at least, or if not, would I be able to easily revert to stock with a stock recovery and relock the bootloader?
Apologies for my ignorance, just trying to figure out if I should really be rooting or just chuck on Nova launcher and be happy with LG's offerings. Cheers
Click to expand...
Click to collapse
Yes to reflashing stock rom
Yes to relocking the bootloader
So you are clear to make whatever modifications you want, you can always revert safely.

Vseprz said:
Yes to reflashing stock rom
Yes to relocking the bootloader
So you are clear to make whatever modifications you want, you can always revert safely.
Click to expand...
Click to collapse
Once your bootloader is unlocked, you cannot relock it. Your device will always show a message saying "Bootloader unlocked" after turned on. Warranty is likely to be declined then. BTW: You have to get your unlock.bin file from lg, agreeing to void your warranty. So, even if you smash your screen and they cannot see the message, lg knows it is out of warranty.

pen² said:
Once your bootloader is unlocked, you cannot relock it. Your device will always show a message saying "Bootloader unlocked" after turned on. Warranty is likely to be declined then. BTW: You have to get your unlock.bin file from lg, agreeing to void your warranty. So, even if you smash your screen and they cannot see the message, lg knows it is out of warranty.
Click to expand...
Click to collapse
Since when do you have to get the unlock.bin? We unlock from fastboot. Have you confirmed by trying to relock from fastboot? I read otherwise from another thread.
Furthermore, a quick search around indicates people who have unlocked and rooted have had their warranty honored despite software changes.

Vseprz said:
Since when do you have to get the unlock.bin? We unlock from fastboot. Have you confirmed by trying to relock from fastboot? I read otherwise from another thread.
Furthermore, a quick search around indicates people who have unlocked and rooted have had their warranty honored despite software changes.
Click to expand...
Click to collapse
Unlock from fastboot is only possible after flashing said unlock.bin file, which can only be obtained by lg and is unique for each device. Furthermore, I had an unlocked, bootlooping h815 and lg refused warranty to me (in Germany). Got my phone replaced by my vendor on eu law which only applies if the defect strikes in the first six months.
So, while some people are lucky to have their phone repaired despite an unlocked bootloader, I'm really happy for them, but lg is not bound to repair it on warranty

pen² said:
Unlock from fastboot is only possible after flashing said unlock.bin file, which can only be obtained by lg and is unique for each device. Furthermore, I had an unlocked, bootlooping h815 and lg refused warranty to me (in Germany). Got my phone replaced by my vendor on eu law which only applies if the defect strikes in the first six months.
So, while some people are lucky to have their phone repaired despite an unlocked bootloader, I'm really happy for them, but lg is not bound to repair it on warranty
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Click to collapse
Ah I see. You have a h815. I have a h811. Our process differs there.

Hmmm, thanks for the info guys. Its not from a carrier, i bought it outright. Seems like i might just have to keep it stock, its not too bad as is, guess ill just have to live with it. Thanks for the help though.

Jared_Anderson said:
Hmmm, thanks for the info guys. Its not from a carrier, i bought it outright. Seems like i might just have to keep it stock, its not too bad as is, guess ill just have to live with it. Thanks for the help though.
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Click to collapse
At least you can root with locked bootloader

Not under marshmallow

You can do none of things you listed keeping it stock. First of all google change policy and in marshmallow you need to flash modified boot.img in order to flash custom recovery and/or to root it. As you know the bootloader has to be unlocked but there is no way to relock it. So sorry, but impossible.

People need to understand a simple thing.
You either mod your device and lose warranty or you keep it stock.
It's that simple. People worried about warranties and ota updates are on the wrong site.

Relock G6 Play bootloader

Ok, I tried about every method and every stock rom I found on the net in order to relock the bootloader for my XT1922-3. And whenever I try to lock or unlock the bootloader I get the message "invalid boot state" and the next line read "OKAY". The bootloader remains unlocked. Bootloader shows "flashing_unlocked". Please, can anybody help me? I really don't know what else to do.

There's no point in relocking it plain and simple that's why you haven't found anything about it. Even if you do relock it for the purposes of trying to trick Moto it literally tells them in the logcats it's been bootloader unlocked. Also once you request the key and use it it voids the warranty which Moto also knows about. If your trying to sell it just be honest and tell the person it's bootloader unlocked but it doesn't effect the phones performance

ninjakira said:
There's no point in relocking it plain and simple that's why you haven't found anything about it. Even if you do relock it for the purposes of trying to trick Moto it literally tells them in the logcats it's been bootloader unlocked. Also once you request the key and use it it voids the warranty which Moto also knows about. If your trying to sell it just be honest and tell the person it's bootloader unlocked but it doesn't effect the phones performance
Click to expand...
Click to collapse
I was just worried that something has gone wrong while unlocking. Thanks for the reply!

It should be possible to re-lock it like this (connect to PC in (stock) recovery mode --> fastboot oem lock begin --> flash stock ROM --> fastboot oem lock).
Also according to Motorola.
However it doesn't work on my device (XT1922-3). It returns confirmation messages with no single error, but it seems to ignore the command as the bootloader is still unlocked and still allows flashing other ROMS. I haven't seen anyone who succeeded in re-locking their Moto G6, except this person, although the same method is used.
General info:
- Motorola claims that just requesting an unlock code already voids the warranty (boooh!), except for the so called "Developer Editions". This however is a false statement if you bought your device in Europe, even if your bootloader is unlocked and have a custom ROM installed (they are required to follow the EU directives which means they can only withdraw the warranty on this basis when they can proof that the damage is caused by the custom software). I don't know about other regions.
- When unlocking a Motorola-device, it will be permanently detectible that it has been unlocked, even if you re-lock it afterwards. I've read that they use eFuses for this (clearing a value (possibly outside the partitions) or in some cases physically burn a small fuse). For restoring an eFuse you would need to know its initial value and set it again (generally not possible through known interfaces like USB,...).

FeeMale said:
It should be possible to re-lock it like this (connect to PC in (stock) recovery mode --> fastboot oem lock begin --> flash stock ROM --> fastboot oem lock).
Also according to Motorola.
Click to expand...
Click to collapse
Motorola doesn't even provide stock images for the XT1922 on their unlock support page. I assume they simply don't want users to relock their devices
However it doesn't work on my device (XT1922-3). It returns confirmation messages with no single error, but it seems to ignore the command as the bootloader is still unlocked and still allows flashing other ROMS. I haven't seen anyone who succeeded in re-locking their Moto G6, except this person, although the same method is used.
Click to expand...
Click to collapse
So, giving the person making that statement the benefit of the doubt, s/he probably didn't unlock an XT1922-3.
General info:
- Motorola claims that just requesting an unlock code already voids the warranty (boooh!), except for the so called "Developer Editions". This however is a false statement if you bought your device in Europe, even if your bootloader is unlocked and have a custom ROM installed (they are required to follow the EU directives which means they can only withdraw the warranty on this basis when they can proof that the damage is caused by the custom software). I don't know about other regions.
Click to expand...
Click to collapse
This. And there are people saying the EU is a bad thing in general
- When unlocking a Motorola-device, it will be permanently detectible that it has been unlocked, even if you re-lock it afterwards. I've read that they use eFuses for this (clearing a value (possibly outside the partitions) or in some cases physically burn a small fuse). For restoring an eFuse you would need to know its initial value and set it again (generally not possible through known interfaces like USB,...).
Click to expand...
Click to collapse
Yup, Motorola, help users void their warranties outside the EU by not letting them relock again. Way to go, guys and gals
Thanks for the insightful post, FeeMale, much appreciated :good:

Atyth said:
Motorola doesn't even provide stock images for the XT1922 on their unlock support page. I assume they simply don't want users to relock their devices
So, giving the person making that statement the benefit of the doubt, s/he probably didn't unlock an XT1922-3.
General info:
This. And there are people saying the EU is a bad thing in general
Yup, Motorola, help users void their warranties outside the EU by not letting them relock again. Way to go, guys and gals
Thanks for the insightful post, FeeMale, much appreciated :good:
Click to expand...
Click to collapse
What? Why would they let you "re do" your warranty, when they tell you it's void as soon as you request an unlock code ? You can do all manner of stupid crap to brick your phone with an unlocked bootloader.
It allows you to try to flash the wrong firmware, to downgrade sensitive partitions (bootloader, gpt, etc) which would bork security updates and all manner of crap as well as bricking.
And they should allow you to re-lock and indiscriminately let you just warranty and rma your stupid mistakes?
We all wish they would but...
You know the risk when you unlock. They clearly tell you on Motorola's web site, as well as all posts on XDA that show you how to unlock your bootloader.
And you think you got cheated somehow? Geez.
Follow their rules if you want your warranty. End of story.

madbat99 said:
What? Why would they let you "re do" your warranty, when they tell you it's void as soon as you request an unlock code ?
Click to expand...
Click to collapse
Did someone mentioned they should do this? (Re/un)locking the bootloader and warranty are two different things.
You can do all manner of stupid crap to brick your phone with an unlocked bootloader.
Click to expand...
Click to collapse
Reality is that in 99%+ of the cases bricking a phone is done by dropping it in water or on hard surfaces,....
It allows you to try to flash the wrong firmware, to downgrade sensitive partitions (bootloader, gpt, etc) which would bork security updates and all manner of crap as well as bricking.
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In reality mostly the opposit happens. Many users with stock ROM and locked bootloaders are exposed to potential security risks, because they're not getting updates anymore after a while, or none at all (Motorola = 2 years). An unlocked bootloader and optionally a custom ROM can solve this.
And they should allow you to re-lock and indiscriminately let you just warranty and rma your stupid mistakes?
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Click to collapse
As said before: a faulty screen, mic, button, speaker, mainboard,... has generally nothing to do with an unlocked bootloader.
We all wish they would but...
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It's not a wish anymore where I live. Off course, as said before: in the case the custom software broke your phone, you cannot make use of your warranty. I don't think anyone disagreed on that?
You know the risk when you unlock. They clearly tell you on Motorola's web site, as well as all posts on XDA that show you how to unlock your bootloader.
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Motorola smartphones are quite unique in this matter. My other phone didn't had a locked bootloader by default. I'm more secure with the latest Lineage OS than the older stock ROM. And this doesn't void warranty, even if bought in the US. Laptops/PCs all have unlocked bootloaders. Using custom software shouldn't void warranty. It's not so strange…
And you think you got cheated somehow? Geez.
Follow their rules if you want your warranty. End of story.
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This is your advice/opinion. Everyone is free to have different ones

FeeMale said:
Did someone mentioned they should do this? (Re/un)locking the bootloader and warranty are two different things.
It's not a wish anymore where I live. Off course, as said before: in the case the custom software broke your phone, you cannot make use of your warranty. I don't think anyone disagreed on that?
Motorola smartphones are quite unique in this matter. My other phone didn't had a locked bootloader by default. I'm more secure with the latest Lineage OS than the older stock ROM. And this doesn't void warranty, even if bought in the US. Laptops/PCs all have unlocked bootloaders. Using custom software shouldn't void warranty. It's not so strange…
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Yup, fortunately for us, here in the EU consumers still have rights. Motorola can put whatever they want in their policies, but these don't trump our rights. IMO it's a strange - even dangerous - statement that anyone needs to agree to the biddings of a private company to keep their warranty. This warranty is granted us by LAW. Why would anyone argue in the favour of a large private enterprise anyway? We need to be protected from them, not the other way around.

Atyth said:
Yup, fortunately for us, here in the EU consumers still have rights. Motorola can put whatever they want in their policies, but these don't trump our rights. IMO it's a strange - even dangerous - statement that anyone needs to agree to the biddings of a private company to keep their warranty. This warranty is granted us by LAW. Why would anyone argue in the favour of a large private enterprise anyway? We need to be protected from them, not the other way around.
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It's the same in the US. It falls under the Magnuson-Moss Warranty Act of 1975, which was ruled to apply to smart phones in 2015 by the FTC. We can run 3rd party software all day long and it doesn't void the warranty. You root and the headphone jack craps out? It's covered. You root, run an overclocked kernel and burn up the cpu? Then they'd have to prove that whatever you did, broke the phone in order to void the warranty. If they can't, they gotta replace it. They won't even look into it at that rate. It isn't worth the cost of litigation. It's cheaper to just send you a new one.