Related
So most of us know about the System UI crash when using Chromecast, but this is even stranger. [Edit: an OTA update fixed this.] Some times, when I wake my phone up at the lockscreen or at times in the middle of a call - the touch screen stops responding. I can press and/or hold the volume buttons and there is a response on screen but I can not interact with the phone at that point. I can't continue to do battery pulls everytime. This is crazy. I'm on stock software. No crazy mods or anything. I've done a reset in the past and flashed the stock package again but this still happens every few hours. Only happens when the screen just wakes up...
Edit: This is a confirmed fix for me.
If you face the same issue, try:
open dialer
press 3845#* INSERT THREE DIGETS OF YOUR MODEL NUMBER THE PRESS #, for example, I am the F400K, so 3845#*400#
Hardware Device Test > Touch
update touch firmware
touch firmware version
wait 10 sec
reboot
I would say there is a misbehaving app causing the phone to lag in wake (that is all the unresponsiveness will be, extreme lag).
Sent from my Nexus 5 using Tapatalk
@Lennyuk - tried for over 30minutes after leaving it alone, I doubt it's a delay... Battery pulls work, but that's not the point.
deedscreen said:
@Lennyuk - tried for over 30minutes after leaving it alone, I doubt it's a delay... Battery pulls work, but that's not the point.
Click to expand...
Click to collapse
That was not his point.....to Find the app that is causing it go one by one uninstalling until you find it.... Something probably to do with app and the screen
Sent from my SM-N900P using Xparent BlueTapatalk 2
Epix4G said:
That was not his point.....to Find the app that is causing it go one by one uninstalling until you find it.... Something probably to do with app and the screen
Sent from my SM-N900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Totally agree with @Epix4G on this one. I am assuming you had a korean variant? The SK Telecom stock image is pretty ugly. Took me 3 debloat attempts before I had it behaving the way I wanted it to, but before I debloated, I had some lag issues (SK Telecom... grrrhhh).
Historically, Korean carriers (much like AT&T and Verizon) love putting useless junk on the phones for "productivity" but really they are there to charge Korean users more for other services, etc.
If you haven't done so, I would root and debloat, and see how big of a difference it makes (absolutely amazing performance after debloating on my F400S).
^^^^ - Will take that into consideration.
This may be a possible fix for now, can't yet confirm
open dialer
press 3845#* INSERT THREE DIGETS OF YOUR MODEL NUMBER THE PRESS #, for example, I am the F400K, so 3845#*400#
Hardware Device Test > Touch
update touch firmware
touch firmware version
wait 10 sec
reboot
It may or may not help
EDIT: It's been a few weeks and I haven't had this issue again. Usually every 4-6 hours it used to happen after powering on the screen, but so far so good.
Tried that with 855 version, it's not working. This is REALLY depressing as i just got a new phone and from day one i'm having this problem. I just can't believe LG screwed up like this, and there's no mention of this anywhere online other than this XDA thread. I hope i don't have to root and install custom rom as this really defeats the purpose of the phone.
@deedscreen
I'm having exactly the same problem on an 850 and tried your firmware method. The version number of the firmware did not change after reboot.
ic_fw_version info
SYnaptics 5.5
PanelType 1
version: v1.22
IC_product_id[PLG313]
Touch IC : s3528(family_id = 1, fw_rev = 1)
What version is your firmware? Also, did you find out about the fix from somewhere?
I have the F400K, but just got a US T-Mobile edition, (I'll eventually switch my signature). I would honestly suggest waiting for an OTA update. Call LG so they can document this. If that touchscreen update method doesn't work, I'm not sure what to do. I found the method somewhere online, I don't recall where exactly. If someone can figure out how to side load the touch screen firmware from a working Korean model to others, that would be great. For now, keep calling LG. It won't do much at first, but at least they'll have reports of this issue.
I have (RAW) touch screen firmware version: 30 05 51 96
Same problem, but not only on lock screen
Since 5 days I have my G3 (855 Modell). I was happy the first two days, then I discovered the problem, that the device is always unlocking itself, when in my front pocket. It's because of the Knock on feature. I deactivated this now.
But since yesterday i have the same issue: three times, i was unable to unlock my phone. The touchscreen simply did not respond. I had to remove battery. Today, I read this post and tried the firmware update of the touch, but I have the impression it did not change something in the version.
After this, today I had again once time the non responding touch while unlocking and shortly after, I had the issue after ending a phone call! The touch did no longer respond and had to remove the battery again!
I hope this is not a hardware issue, otherwise I will hurry up to the seller to exchange the phone, because its only 5 days old.
This is happening when the screen is on right? Or is the screen turning off and then not turning I again?
You need to keep Knock feature on, someone already said this. That's why your screen is freezing.
Daum Ex said:
You need to keep Knock feature on, someone already said this. That's why your screen is freezing.
Click to expand...
Click to collapse
Upps, yes, I just read this message now. To late: I was in the shop now and got mine exchanged. Anyway, that issue with the knock on feature should be solved also by LG: it's not acceptable, that the phone is always unlocking in my pocket.But then I wait with deactivating knock on for the moment.
So bad: such a good phone and such an annoying bug
icon71 said:
Upps, yes, I just read this message now. To late: I was in the shop now and got mine exchanged. Anyway, that issue with the knock on feature should be solved also by LG: it's not acceptable, that the phone is always unlocking in my pocket.But then I wait with deactivating knock on for the moment.
So bad: such a good phone and such an annoying bug
Click to expand...
Click to collapse
I sold mine after a few days, i was sick with it. I disabled the knock feature through the hidden menu only to have the screen freeze every day. What, i can't use the phone the way i like? I have to face the screen outwards in my pocket and risk damaging it? Screw that...
That, plus the overheating and horrible build quality (back got scratched in my pocket) was a deal breaker for me...
Daum Ex said:
I sold mine after a few days, i was sick with it. I disabled the knock feature through the hidden menu only to have the screen freeze every day. What, i can't use the phone the way i like? I have to face the screen outwards in my pocket and risk damaging it? Screw that...
That, plus the overheating and horrible build quality (back got scratched in my pocket) was a deal breaker for me...
Click to expand...
Click to collapse
Yes, indeed i also think about it. I got an official statement from support, regarding that the phone is unlocking all the time by itself in my pocket. They told me stuff like:
- this is a normal behaviour and can happen (!!)
- don't put your phone in the front pocket
- use the quick circle case to prevent...
- disable knock on (which is at least not possible over a standard setting, but only via the hidden menu).
I wrote back:
- that for me, this is not a normal behaviour
- that 90% of male users are wearing the phone in the front pocket
- that I don't like to buy a case only to prevent a bug of a premium telephone and
- finally, that they please could tell me, where and how to disable knock on
I am curious about their answer...
Good luck with that, disabling it through the settings doesn't change anything and they probably won't have a fix for months. They'll probably fix it though Android L update which will sadly come 6 months from official release at least.
Next time i purchase an Android phone i'm going with Nexus line...
icon71 said:
Since 5 days I have my G3 (855 Modell). I was happy the first two days, then I discovered the problem...
Click to expand...
Click to collapse
So what happened? How is it doing now?
Hey everyone, I just wanted to report my results of this touchscreen bug.
Well, I've only had my D851 for a week now. Of course I rooted it the same day I received it.
I had no touch issues until after restoring apps with Titanium Backup. I'd restore all user apps, then very few system app via XML. Since I just upgraded from a Galaxy S3 T999 I limited the system apps greatly. So much in fact that I only restored 1 system app......Media Storage 4.4.4 (Playlist). THAT WAS MY SCREEN KILLER!
The media scan on my D851 would render my screen unresponsive. I could only hold the power button and click power off or restart or whatever else was on that power menu. Then the phone would reboot after minutes of of a dead screen.
I flashed back to stock and reproduced the same issue. So now I've been running this device for 3 days without any screen lockups. I just have to rebuild my playlist again LOL.
I hope this helps someone here.
Knock
If you turn off the ability to wake by knocking the screen, it causes this issue where the screen locks. Turn it back on and the problem seems to go away.
I think LG really has to deal with this issue.
Hi guys, I have red a lot about this issue but I'm still confused with my LG G3 855.
First I realize problem with unlocking the phone using double click. Tried to upgrade touch software firmware using hidden menu and the screen became almost totally unresponsive. Tried to re-flash original 5.0 and 4.4.2, factory reset, battery removed, etc. but no luck.
I'm wonder if this is a software problem or became hardware. Should I consider replacing display or problem is in motherboard?
I really don't know what to do! Appreciate any comments or suggestions!!!
Thanks in advance!
Hi not been on here for a while as I had a great phone and not needed to alter anything (g2) but I've had a g3 for the last few months and it's been nothing but trouble. 5.0 finally fixed the lag :thumbup:. But now my battery life seems to be going twice as fast as before and it's not worth using yet again. Android system is draining roughly 30% of my battery more if I don't have the screen on. Any suggestions on anything to try? I'm currently backing up what I can to do a reset. As I haven't done a reset since back when I had my o3d can anyone recommend an app to use for backing stuff up without root? And anything in particular that I may loose and need to keep an eye out for? Thanks from a very frustrated g3 owner
Sent from my LG-D855 using XDA Free mobile app
I upgraded to 5.0 and had the same battery problem, so i reset the phone TWICE. Now battery is lasting more. since I use a sd card I never make backups of my internal memory.
Ok thanks I have reset mine and have got most of it restored now was mostly worried about apps and settings. Haven't really had chance to see how it goes on battery life yet fingers crossed. Thanks
Sent from my LG-D802 using XDA Free mobile app
Try @spiderio script. Flash it on recovery. It only works with stock kernel.
http://forum.xda-developers.com/lg-g3/development/tweaks-lollipop-interactive-battery-t2951327
Just an update a factory reset appears to have cured it could still do with a couple of normal days use to confirm that it's not just placebo effect though. I'm assuming the above script is for root which I have promised myself I won't do until warranty is out but that does remind me that my g2 is now 14 months old may have to root that
Sent from my LG-D802 using XDA Free mobile app
I am having a few issues since upgraded to 5.0 yes battery drains in no time, but also having a lot of problems with my wifi, it always disconnects sometimes disconnects and then doesn't see wifi networks for a while, also becomes laggy - LG says there are not issues with the G3 and told me to factory reset(which I've already done!) so now they offered a repair?
I think it is an issue with the rom rather than something to repair!
I've heard the only way to roll back is flashing a rooted 4.4 but how do I do that if I am stuck with an unrooted 5.0 which doesnt have root yet? ?
To be honest my lag seems fixed by 5.0 but battery life was useless. Lag from New was awful though and I'm not sure what to make of WiFi I think it still does that but I'm not sure
Sent from my LG-D802 using XDA Free mobile app
I'm currently still running 4.4 but I've read horror stories of 5.0 and above being really buggy and not pushing notifications anymore and random disconnects. Has that been fixed or should I stay with 4.4?
It's a good update. No issues that I have had except that sometimes I set my notifications to none on accident. No performance or reliability issues.
I may consider it then. Did you notice any increase in battery life?
flamestang977 said:
I may consider it then. Did you notice any increase in battery life?
Click to expand...
Click to collapse
Yes, it's pretty massively better. I didn't have mine for very long prior to the 5 update (we're on 5.0.2 on the watch now), but I would definitely go ahead and update it.
I have no problem/issue after updating.
I did the update and am very pleased. The overall experience is better plus better battery life.
Same as everyone else
I highly recommend the update to 5:good:
We updated my wife's watch to Lollipop shortly after we took it out of the box. I like the Lollipop interface better and she has had no problems with it.
You can update to Lollipop. It is advance version and you will feel the power of this updated version.
Here is a video on how to update your Zen Watch.
https://www.youtube.com/watch?v=3Evc60gx8ng
Update 5.1.1 dont work command voice
Hello, the thing is that I buyed this smartswatch; the watch did the update for OTA 5.1.1 , and the command voice doesnt work.
Do you know what can I do?
Thanks in advance
The first thing I would do is a factory reset of the watch.
Willber G said:
The first thing I would do is a factory reset of the watch.
Click to expand...
Click to collapse
Yes I did it several times , but still doesnt work.
I have seen a lot of weird android O problems put up here, is it really that buggy or are their a lot of you rooting and running things that aren't necessarily tailored to O yet? Just curious, I don't have it yet but as soon as it is made available to my Pixel XL I will download it, I just want to make sure it isn't a giant bucket of bugs.
Sent from my BTV-W09 using Tapatalk
I haven't had any issues, I was able to update with OTA before Google pulled it the first time. Mine updated normally, havent had any weird reboots or behavior on my device yet.
I am unlocked running pure stock, enrolled in the beta atm
I haven't had any issues either. It's been performing very well and Bluetooth works great for me on everything I've tried it with.
I did a clean factory image. Rooted and suhide. Many of the TiBu apps had to be deleted and data restored, but that happens between different ROMs, so it's no surprise. Battery drain seems higher than PN or PixelDust, but it's too early to tell for sure. Push notifications are taking longer than on 7.1.2 for gmail, outlook, and wickr. But, no bugs so far to report.
Awesome, so I guess since I am not rooted or unlocked and not using any non android O approved apps (that I know of) I have a very small chance of bugs. Thanks. I really do appreciate it, sets my nerves at ease.
Sent from my BTV-W09 using Tapatalk
I am stock Oreo from the beta. Battery life sucks, like awful. I have done 2 fresh install too. Volume is extremely low. Tested it with my wife's pixel running N and her volume is considerably louder.
Sent from my Pixel XL using Tapatalk
@tacopimp Might be on your end I'm getting great battery life.
alobear said:
@tacopimp Might be on your end I'm getting great battery life.
Click to expand...
Click to collapse
ditto i cant complain about the battery at all. i did a fresh system image install just for the record
Battery life with Oreo and I don't have that great of reception.
Got Oreo on my Pixel XL via the beta.
No reports yet of problems with volume or battery life, but one of the new features "picture-in-picture", is not working for me at all. Google support have told me its a known issue and are working on it.
Like Partridge's extendable table, it's not a deal-breaker.
rjcb23 said:
Got Oreo on my Pixel XL via the beta.
No reports yet of problems with volume or battery life, but one of the new features "picture-in-picture", is not working for me at all. Google support have told me its a known issue and are working on it.
Like Partridge's extendable table, it's not a deal-breaker.
Click to expand...
Click to collapse
PiP only works with YouTube red or if you modify your nav bar to have a custom button to do it for youtube. And go to chrome watch a video in full screen then press home it'll work that way.
Not sure what's happening but when I was on dp4 and now on Oreo official the battery life has been the best it's ever been since I bought the phone back in 2016.
My experience has gotten better over the last day or so. The first 24hrs felt very janky. Since it has settled in and I'm happy with the performance.
When you guys did a fresh install did you restore all of your settings etc from the cloud? Or are you manually resetting your phone back up?
Sent from my Pixel XL using Tapatalk
Only bug I've seen is PIP. This release has fixed my bluetooth issues(controls sometimes not working with my Jaybird X2's, Moto 360 constantly disconnecting with having issues getting it to reconnect even after reboots of phone and watch). Bluetooth issues have been my only complaint with the phone and those started for me only after the first OS update(7.?.?). I flashed the factory image and restored from cloud backup. Very happy so far.
tacopimp said:
I am stock Oreo from the beta. Battery life sucks, like awful. I have done 2 fresh install too. Volume is extremely low. Tested it with my wife's pixel running N and her volume is considerably louder.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
I have very poor battery life as well.
---------- Post added at 12:24 PM ---------- Previous post was at 12:22 PM ----------
Has anyone had notification sound problems? When I get a notification the sound plays at least twice or more.
I perform the OTA as beta program first and use it for 5-10 mins.
Later I decided to perform a facotry reset, during the wifi setup, I found that the phone cannot recognize my hidden wifi. In the end, I found that the phone could not find wifi channel 11, 12 or 13 from my router AC68U. I manually set the channel to 4 and the wifi was connected.
Last time I saw the same issue was on my Kindle Voyage.
fletch33 said:
ditto i cant complain about the battery at all. i did a fresh system image install just for the record
Click to expand...
Click to collapse
I did the OTA and I'm pulling two days out of it with average use. ODP3 was better for me in terms of battery but hey 2 days out of a stock phone? sweeet
tacopimp said:
When you guys did a fresh install did you restore all of your settings etc from the cloud? Or are you manually resetting your phone back up?
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
I set it up as a new phone, but now I encounter some issue that O is not recognizing my hidden Wifi. It was connected successfully and then I turn it to flight mode and perform a restart. Now the phone cannot see my wifi anymore... I'll downgrade to 7.1.2 and then see how it works... :crying:
installed and rooted wiped clean and having problems with phone. Freezing and rebooting on calls. anyone else?
Hi.
i hope i am not the only 1 whos facing slow performance since the upgrade of Oreo version.
since 8.1 the phone is really terrible.
everything takes more time than usual .
battery draining is really something you cant miss
all the phone is laggy and not function well
i tried to factory reset.
uninstall apps
clean memory
etc.
what else can i do ?
i want to fix this phone to have the option of selling it as i already bought oneplus 5t
I recently picked up a used N5X on Swappa and just upgraded to 8.1. I was starting to wonder if the battery was going bad or if it was the update because I don't think I can get 2 hrs of SOT right now....
yup i can understand that.
there is some short fix regarding the battery.
need to change the gpu renderer to opengl skia .
but the performance still bad and this config changes on each restart.
i think google is doing something to obligate people to upgrade the phone
RFOX100 said:
yup i can understand that.
there is some short fix regarding the battery.
need to change the gpu renderer to opengl skia .
but the performance still bad and this config changes on each restart.
i think google is doing something to obligate people to upgrade the phone
Click to expand...
Click to collapse
like Apple 2.0?
Seems like what Apple did.
I spoke with Google support, they said that after the latest update we need to wait few days till all the apps are sync and phone learn it.
Sounds bull****
Cuz of it i had to buy new phone.
Can't handle with this 1 today
I'll wait, I can't keep up with those google guys launching a new phone every other day. CustomRom should be an alternative.
good idea
SuperQvas said:
I'll wait, I can't keep up with those google guys launching a new phone every other day. CustomRom should be an alternative.
Click to expand...
Click to collapse
yup its good idea.
Same here,
unplugged this morning at 6am, now at 11am its down to 35%. terrible.
There does appear to be a problem with OPM3 (Jan 2018). The first Oreo 8.1 (OPM1, Dec 2017) was much snappier.
One fix some have tried with OPM3 is to factory reset and reinstall. Personally, it's made things a little faster, but not (subjectively) as fast as OPM1.
how can we send an email to google for checking those issues?
this is really unacceptable .
cant do normal tasks with my phone. everything is laggy.
even factory reset didnt help as after few hours its causing problem again
RFOX100 said:
how can we send an email to google for checking those issues?
this is really unacceptable .
cant do normal tasks with my phone. everything is laggy.
even factory reset didnt help as after few hours its causing problem again
Click to expand...
Click to collapse
If you're going you go through the effort of a factory reset you can always flash the Dec factory image if you feel that runs faster on your device.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
If you're going you go through the effort of a factory reset you can always flash the Dec factory image if you feel that runs faster on your device.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
i guess i will try to flash rooted version custom rom
after another Factory reset and also root the device
the phone start to function normally.
so far i didnt face any lag or slow performance.
will give it a few days .
btw everything was synced back to the device
apps photos etc
The only problem I have is battery life. The phone is more than one years old, Accubattery says my battery holds like 1900mah, but god help if I'm using 4G, then I get like 1 SoT.
I am also experiencing lag and battery drain.
This lag also issued with the Pixel devices too. It seems in the house of google the guys not really on the top. Perhaps too much cookie around the holidays.
My phone is freezing after 8.1 update any solutions
I'm glad it's not just me. I was on the beta still and I finally flashed the latest and it's been so laggy. I wish I would have stayed on the beta at this point.
I finally fixed the performance:
reapplied OTA via adb as suggested by an google mod on their forums. First cache wipe, then adb sideload.
https://productforums.google.com/d/msg/nexus/EPF4G9IKjhY/Mrxgkx01AAAJ
so how is the new feb update? still lag/slow?
i am still on 7.1.2 because all of this, can i now update?