Crazy Touch Screen Not Responding Bugs with my G3 - G3 Q&A, Help & Troubleshooting

So most of us know about the System UI crash when using Chromecast, but this is even stranger. [Edit: an OTA update fixed this.] Some times, when I wake my phone up at the lockscreen or at times in the middle of a call - the touch screen stops responding. I can press and/or hold the volume buttons and there is a response on screen but I can not interact with the phone at that point. I can't continue to do battery pulls everytime. This is crazy. I'm on stock software. No crazy mods or anything. I've done a reset in the past and flashed the stock package again but this still happens every few hours. Only happens when the screen just wakes up...
Edit: This is a confirmed fix for me.
If you face the same issue, try:
open dialer
press 3845#* INSERT THREE DIGETS OF YOUR MODEL NUMBER THE PRESS #, for example, I am the F400K, so 3845#*400#
Hardware Device Test > Touch
update touch firmware
touch firmware version
wait 10 sec
reboot

I would say there is a misbehaving app causing the phone to lag in wake (that is all the unresponsiveness will be, extreme lag).
Sent from my Nexus 5 using Tapatalk

@Lennyuk - tried for over 30minutes after leaving it alone, I doubt it's a delay... Battery pulls work, but that's not the point.

deedscreen said:
@Lennyuk - tried for over 30minutes after leaving it alone, I doubt it's a delay... Battery pulls work, but that's not the point.
Click to expand...
Click to collapse
That was not his point.....to Find the app that is causing it go one by one uninstalling until you find it.... Something probably to do with app and the screen
Sent from my SM-N900P using Xparent BlueTapatalk 2

Epix4G said:
That was not his point.....to Find the app that is causing it go one by one uninstalling until you find it.... Something probably to do with app and the screen
Sent from my SM-N900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Totally agree with @Epix4G on this one. I am assuming you had a korean variant? The SK Telecom stock image is pretty ugly. Took me 3 debloat attempts before I had it behaving the way I wanted it to, but before I debloated, I had some lag issues (SK Telecom... grrrhhh).
Historically, Korean carriers (much like AT&T and Verizon) love putting useless junk on the phones for "productivity" but really they are there to charge Korean users more for other services, etc.
If you haven't done so, I would root and debloat, and see how big of a difference it makes (absolutely amazing performance after debloating on my F400S).

^^^^ - Will take that into consideration.
This may be a possible fix for now, can't yet confirm
open dialer
press 3845#* INSERT THREE DIGETS OF YOUR MODEL NUMBER THE PRESS #, for example, I am the F400K, so 3845#*400#
Hardware Device Test > Touch
update touch firmware
touch firmware version
wait 10 sec
reboot
It may or may not help
EDIT: It's been a few weeks and I haven't had this issue again. Usually every 4-6 hours it used to happen after powering on the screen, but so far so good.

Tried that with 855 version, it's not working. This is REALLY depressing as i just got a new phone and from day one i'm having this problem. I just can't believe LG screwed up like this, and there's no mention of this anywhere online other than this XDA thread. I hope i don't have to root and install custom rom as this really defeats the purpose of the phone.

@deedscreen
I'm having exactly the same problem on an 850 and tried your firmware method. The version number of the firmware did not change after reboot.
ic_fw_version info
SYnaptics 5.5
PanelType 1
version: v1.22
IC_product_id[PLG313]
Touch IC : s3528(family_id = 1, fw_rev = 1)
What version is your firmware? Also, did you find out about the fix from somewhere?

I have the F400K, but just got a US T-Mobile edition, (I'll eventually switch my signature). I would honestly suggest waiting for an OTA update. Call LG so they can document this. If that touchscreen update method doesn't work, I'm not sure what to do. I found the method somewhere online, I don't recall where exactly. If someone can figure out how to side load the touch screen firmware from a working Korean model to others, that would be great. For now, keep calling LG. It won't do much at first, but at least they'll have reports of this issue.
I have (RAW) touch screen firmware version: 30 05 51 96

Same problem, but not only on lock screen
Since 5 days I have my G3 (855 Modell). I was happy the first two days, then I discovered the problem, that the device is always unlocking itself, when in my front pocket. It's because of the Knock on feature. I deactivated this now.
But since yesterday i have the same issue: three times, i was unable to unlock my phone. The touchscreen simply did not respond. I had to remove battery. Today, I read this post and tried the firmware update of the touch, but I have the impression it did not change something in the version.
After this, today I had again once time the non responding touch while unlocking and shortly after, I had the issue after ending a phone call! The touch did no longer respond and had to remove the battery again!
I hope this is not a hardware issue, otherwise I will hurry up to the seller to exchange the phone, because its only 5 days old.

This is happening when the screen is on right? Or is the screen turning off and then not turning I again?

You need to keep Knock feature on, someone already said this. That's why your screen is freezing.

Daum Ex said:
You need to keep Knock feature on, someone already said this. That's why your screen is freezing.
Click to expand...
Click to collapse
Upps, yes, I just read this message now. To late: I was in the shop now and got mine exchanged. Anyway, that issue with the knock on feature should be solved also by LG: it's not acceptable, that the phone is always unlocking in my pocket.But then I wait with deactivating knock on for the moment.
So bad: such a good phone and such an annoying bug

icon71 said:
Upps, yes, I just read this message now. To late: I was in the shop now and got mine exchanged. Anyway, that issue with the knock on feature should be solved also by LG: it's not acceptable, that the phone is always unlocking in my pocket.But then I wait with deactivating knock on for the moment.
So bad: such a good phone and such an annoying bug
Click to expand...
Click to collapse
I sold mine after a few days, i was sick with it. I disabled the knock feature through the hidden menu only to have the screen freeze every day. What, i can't use the phone the way i like? I have to face the screen outwards in my pocket and risk damaging it? Screw that...
That, plus the overheating and horrible build quality (back got scratched in my pocket) was a deal breaker for me...

Daum Ex said:
I sold mine after a few days, i was sick with it. I disabled the knock feature through the hidden menu only to have the screen freeze every day. What, i can't use the phone the way i like? I have to face the screen outwards in my pocket and risk damaging it? Screw that...
That, plus the overheating and horrible build quality (back got scratched in my pocket) was a deal breaker for me...
Click to expand...
Click to collapse
Yes, indeed i also think about it. I got an official statement from support, regarding that the phone is unlocking all the time by itself in my pocket. They told me stuff like:
- this is a normal behaviour and can happen (!!)
- don't put your phone in the front pocket
- use the quick circle case to prevent...
- disable knock on (which is at least not possible over a standard setting, but only via the hidden menu).
I wrote back:
- that for me, this is not a normal behaviour
- that 90% of male users are wearing the phone in the front pocket
- that I don't like to buy a case only to prevent a bug of a premium telephone and
- finally, that they please could tell me, where and how to disable knock on
I am curious about their answer...

Good luck with that, disabling it through the settings doesn't change anything and they probably won't have a fix for months. They'll probably fix it though Android L update which will sadly come 6 months from official release at least.
Next time i purchase an Android phone i'm going with Nexus line...

icon71 said:
Since 5 days I have my G3 (855 Modell). I was happy the first two days, then I discovered the problem...
Click to expand...
Click to collapse
So what happened? How is it doing now?

Hey everyone, I just wanted to report my results of this touchscreen bug.
Well, I've only had my D851 for a week now. Of course I rooted it the same day I received it.
I had no touch issues until after restoring apps with Titanium Backup. I'd restore all user apps, then very few system app via XML. Since I just upgraded from a Galaxy S3 T999 I limited the system apps greatly. So much in fact that I only restored 1 system app......Media Storage 4.4.4 (Playlist). THAT WAS MY SCREEN KILLER!
The media scan on my D851 would render my screen unresponsive. I could only hold the power button and click power off or restart or whatever else was on that power menu. Then the phone would reboot after minutes of of a dead screen.
I flashed back to stock and reproduced the same issue. So now I've been running this device for 3 days without any screen lockups. I just have to rebuild my playlist again LOL.
I hope this helps someone here.

Knock
If you turn off the ability to wake by knocking the screen, it causes this issue where the screen locks. Turn it back on and the problem seems to go away.
I think LG really has to deal with this issue.

Hi guys, I have red a lot about this issue but I'm still confused with my LG G3 855.
First I realize problem with unlocking the phone using double click. Tried to upgrade touch software firmware using hidden menu and the screen became almost totally unresponsive. Tried to re-flash original 5.0 and 4.4.2, factory reset, battery removed, etc. but no luck.
I'm wonder if this is a software problem or became hardware. Should I consider replacing display or problem is in motherboard?
I really don't know what to do! Appreciate any comments or suggestions!!!
Thanks in advance!

Related

screen wont come back on during call

my wife has the att nitro hd, when the screen goes off during a call sometimes nothing including power button will turn it back on. Anyone know of a fix? did the ATT small update fix this?
Actually it comes back on after a long minute or two. Not very helpful if you need the dialpad or keys, etc.
I have just rooted it for her and installed CWM.
I have added a few proximity tweaks to build.prop
gsm.proximity.enable=false (rebooted twice but screen still goes off)
also used the ro.lg.proximity and the mot.lge.proximity (dont recall exact wording) both were set to a value of 5.
I'll have to take alook into the lg hidden dialer menu to see if I can disable this.
I dont like this sensor on my device either, but I have an option in settings to disable it, which makes it bearable.
thanks for the help guys.
I have noticied LG throws together some junky builds, typos, bad english/grammar. Wonky sensors etc. Incorrect kernel build ReadMe's
I thought I recall someone with another device just placing a peice of tape over the sensor. hmmm..worth a try.
cheers.
chrisrotolo said:
gsm.proximity.enable=false (rebooted twice but screen still goes off)
also used the ro.lg.proximity and the mot.lge.proximity (dont recall exact wording) both were set to a value of 5.
Click to expand...
Click to collapse
Congrats. Today, you learned that most of the "tweaks" found at XDA are utter bull****
aremcee said:
Congrats. Today, you learned that most of the "tweaks" found at XDA are utter bull****
Click to expand...
Click to collapse
What about the tweaks that aren't BS? Are they already included in your CM9 builds?
From what I can tell, pretty much the main thing that build.prop is good for is providing information about the system and software (i.e. info about the build). It's not really used much for useful configurations as far as I know.
networks tweaks actually have doubled me download speed.
I still have faith.
but can anyone answer my questions I posted in ICS SLim thread and PM'ed Andasa , no responses yet.
does ICS slim or CM9 have option to keep lcd no during call? and does it work??
what's working not working? I found changelogs but not a working/not working list for CM9.
and has anyone successfully restored a nandroid from ICS to GB without real issues?
thanks guys.
i doubt the ota fixed your issue as the issue is not one that occurs for every nitro.
I can tell you that when I make a phone call they screen stays no.
what's working not working, well, many of us are running it daily with no probs.
as you prolly know, it is a nightly build so a public list of what's working or not isn't rly part of the deal.
i've succesfully restore a nandroid from both slim and cm9 back to the stock att rom and others many many times. dozens.
thanks good enough.
I will have to give it a go.
would you recommend one or the other?
CM9 or slim?
thank you.
well, I like them both a lot. slim is just a trimmed down version of cm9 and i _think_ it does run just a bit snappier........maybe..but it's not wildly different from cm9. I usually switch back&forth throughout the day.
There's no setting in CM9 to disable the proximity sensor, although there may be a way to do it.
We just got a Nitro HD for my wife and her phone also has this issue. I have not gotten to know the phone well enough to try rooting or anything else of that nature, it's pure stock.
When she makes a call the screen turns off immediately after hitting the call button and will not wake up. When she receives a call we get a glimpse of the in-call screen with the various buttons etc but then the screen turns off. If the other party hangs up her screen turns back on, but if she calls something automated, like voicemail, she can't do anything except pull the battery to disconnect.
I've tried putting my thumb over the proximity sensor, hitting all buttons including power, and nothing makes the screen wake up or turns the phone off other than a battery pull.
The phone was running a build from last November when we first got it (V10i?) and today prompted us to update, so I did that hoping it would solve the problem. The phone is currently on V10j, but the problem persists.
Any help?
no driver said:
We just got a Nitro HD for my wife and her phone also has this issue. I have not gotten to know the phone well enough to try rooting or anything else of that nature, it's pure stock.
When she makes a call the screen turns off immediately after hitting the call button and will not wake up. When she receives a call we get a glimpse of the in-call screen with the various buttons etc but then the screen turns off. If the other party hangs up her screen turns back on, but if she calls something automated, like voicemail, she can't do anything except pull the battery to disconnect.
I've tried putting my thumb over the proximity sensor, hitting all buttons including power, and nothing makes the screen wake up or turns the phone off other than a battery pull.
The phone was running a build from last November when we first got it (V10i?) and today prompted us to update, so I did that hoping it would solve the problem. The phone is currently on V10j, but the problem persists.
Any help?
Click to expand...
Click to collapse
If you bought it from a store, get it exchanged for a new one.
actually works much faster on cm9, but therr still should be an optin to keep lcd on during call. i found some free apps that will disable hardware drivers but cant find the name of the proximity sensor driver, only that is named LGE.
Unfortunately it was given to us by a friend after my wife lost her Captivate, so taking it to a store to exchange is probably not going to work too well. As far as I can tell it was never used before we got it--the battery was still in it's own sealed pouch, the texting and driving warning was on the phone, and the phone went through the whole initial setup routine--but they didn't send us the box, I guess to cut down on mailing costs. I was hoping there was a known solution.
Ok, I downloaded two proximity sensor test apps today, but neither showed any activity. On my Captivate I get different readings with Proximity Sensor Finder (market link), but on the Nitro it is stuck at 3cm and it doesn't register anything no matter where I put my hand over the phone.
Can someone whose phone works right try installing this app and make sure that it picks up different readings on this device? OP, if you are still having issues, can you also try this app and see if it is static for you?
Thanks.
Took off the screen protector that they installed at the AT&T store and now the proximity sensor works just fine. OP, do you have a screen protector on your device?
we had an awfully thick one from att. we have since changed it to a super thin one. screen off is not a real problem on cm9, however i feel all devices should have the option to disable proximity sensor/keep lcd on during calls.
It's worth trying to use the warranty on the phone. Even though you dont have the original sales reciept, the phone has been released for less than a year, so no matter when you bought it, it is still within it's year long guaranteed warranty window.
Finished reading the thread, I suppose this post is now irrelevent

[Q] Galaxy Nexus Sleep of Death

Problem: Cannot turn on the screen by pressing the power button sometimes. The screen is black or very dim, I cannot tell. One can see nothing on the screen, and it doesn’t accept any touch input, either. The phone still rings if there’s an incoming call. If this happens, the following several presses (about 10 - 20) on the power button will probably lead to a reboot. The “screen auto-rotate” and the proximity sensor may fail after the reboot, but will recover after a manual reboot.
Frequency: Fewer with higher Rom version. About once per day for 4.3.
Other description:
 The problem frequently happens when I just take the phone outside my house/office, and seldom happens when the phone just stays somewhere.
 The problem seems to be irrelevant to the remaining battery capacity or the uptime, but it never happens when charging.
 The problem seems to be irrelevant to the Apps installed.
 The problem seldom happens in the first 3-4 days after flashing a Rom, but happens more and more frequently as time goes by. My guess is some cache is stuffed by some trash, which causes the problem. The phone may be fine as long as the trash can be cleaned up on a regular basis.
 I manually reboot my phone at most every two days.
Solutions tried, but don’t work
 Flashing official ROMs 4.0.4, 4.1.1, 4.1.2, 4.2.2 and 4.3 following the procedure “adb reboot bootloader; fastboot oem unlock; flash-all; fastboot oem lock”, without google wallet, not rooted.
 Turning off the auto-brightness control, as suggested by some post on the Internet.
Does it look like it goes to standby normally or does the screen show gibberish and then turns off?
Sent from my Galaxy Nexus using XDA Free mobile app
Thymo said:
Does it look like it goes to standby normally or does the screen show gibberish and then turns off?
Sent from my Galaxy Nexus using XDA Free mobile app
Click to expand...
Click to collapse
Thank you very much.
I think it's standing-by normally even through the screen is black (or very dim, I cannot tell), since it rings if there's an incoming call. I can see nothing from the screen, and I don't think the screen accepts any touch input, either.
Does this answer your question? Thank you.
Bobby_yan said:
Thank you very much.
I think it's standing-by normally even through the screen is black (or very dim, I cannot tell), since it rings if there's an incoming call. I can see nothing from the screen, and I don't think the screen accepts any touch input, either.
Does this answer your question? Thank you.
Click to expand...
Click to collapse
Thanks.
Was just asking if you had gibberish yes or no. In that case i've got a different issue than you (Suspecting f*cked GPU).
Have you tried a different ROM/Kernel combination maybe it's related to that.
Thymo said:
Thanks.
Was just asking if you had gibberish yes or no. In that case i've got a different issue than you (Suspecting f*cked GPU).
Have you tried a different ROM/Kernel combination maybe it's related to that.
Click to expand...
Click to collapse
No.
No, I just tried the official ROMs. Any suggestion?
Perhaps it's just busy in the background and running low on RAM. Give LagFix a try. Sorry can't link atm as I am on mobile...
eKeith said:
Perhaps it's just busy in the background and running low on RAM. Give LagFix a try. Sorry can't link atm as I am on mobile...
Click to expand...
Click to collapse
Thanks a lot. I'm trying it.
Bobby_yan said:
Thanks a lot. I'm trying it.
Click to expand...
Click to collapse
LagFix does NOT help in my case. Any other suggestions? Thanks.
I've also had this blank screen with calls still ring issue for as long as I can remember, nearly 2.5 yrs.
I've always suspected it's my ROM and so I'd try out another ROM'S, BUT no other ROM works like how I'd like, so I always come back to my ROM.
It doesn't happen every single day, but it does happen very often.
I've tried using apps that auto reboot daily, but eventually this blank screen issue will return.
Unfortunately I can't seem to find any solution, so I just put up with it, it's like the 1 only flaw with my ROM.
&
Not to be at all rude, but I'm really glad op has had this issue from testing other versions of Android, cause then at least I know I don't need to give up my great tablet mode ROM.
LOL
I think I've finally found a work around for this screen of death.
Using Exposed, download/install this module/extension:
Disable Proximity
http://repo.xposed.info/module/com.mrchandler.disableprox
It does exactly what it's name is and ever since then I've not once had to remove my GN battery to work again because the screen went completely dead.
NVM
Screen still goes dead.
Anyone find an actual fix to this?
isajoo,
I had pretty much the same problems with my Galaxy Nexus running CyanogenMod 11 M12.
It got better by doing the following :
Blowing dry air in the earpiece… though the proximity sensor is clearly beside it. Can't do any harm though, I guess.
Settings/Applications/All/menu/Reset applications preferences (or whatever that's called in english) : that seemed to do a lot of good to my phone ! However, it's a very unsatisfactory answer on a technical point of view, as I still don't know WHAT was precisely needed. It's a "magic wand" solution for which I can't give an explanation.
Not specifically related, but greatly helped my phone in the responsiveness area : Trimmer (fstrim) (https://play.google.com/store/apps/details?id=com.fifthelement.trimmer), an updated version of LagFix that you may already know
Hope that helped !
(I wanted to try http://www.androidlegend.com/how-to-perform-proximity-sensor-calibration-on-any-samsung-phone/ as well, but apparently, /sys/class/sensors/proximity_sensor/prox_cal does not exist on my phone…)

[Q] touch key lights bug

hello everyone , so i use to have this bug back to kitkat also but it wasn't happening as often as it doesnt now that i have lollipop rom installed on my galaxy tab s T705 , the issue is with touch key lights which stays on even when i have them always off from settings , they act super weird when they are in that mode , they go off few sec after screen is off and if i shake the device they go on again as it looks like they are connected to accelerator sensor or something lolz ,the solution is super easy tho just hit the power saving on and then off again and they work normally again i heard some other ppl dealing with same issue but i wanted to know if there is a perma solution for it or not , im sure its a software issue but is there a way to fix it ?
Install a custom rom like cyanogen or something stock based.
I have the same problem. I usually have it set to turn the lights off after 6 seconds, but after a couple of days they don't work anymore. I would change the setting to off, then on, then back to 6 seconds, and it'll work again. After a few more days, they stop. I haven't seen a permanent fix for this.
Sent from my SAMSUNG-SM-G925A using Tapatalk
Same for me. Would usually opt to have the buttons backlight always off, but randomly it starts actin like always on, although the settings remains 'always off'. Toggling the setting to anything else and back to always off fixes the problem temporeraly.
Im running stock swiss lollipop on my t700.
Yes, this is driving me nuts too! I hope they resolve this in the next update and soon!
Sent from my SM-T700 using Tapatalk
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
Click to expand...
Click to collapse
Me too have the touch key settings to always off and found the same problem.
In my case I think it only happens when I plug the Tablet to AC.
Did this happen to anyone under another circumstances?
Thanks in adavance!
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
Click to expand...
Click to collapse
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
TLAgnesB said:
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
Click to expand...
Click to collapse
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
TLAgnesB said:
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
Click to expand...
Click to collapse
Yes but you will need root.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
I heard that there's a new update available for the Tab S. (I already returned my tablet before my 30 days to get a full refund.) Did any one get the new update, and if so, did it fix the issues like this touch key light?
Hey,
I had this problem on the original KK software - upgraded to Lollipop a few days back and I still have the bug... in fact, it is even worse! Occurs more frequently than on LP.
I wouldn't mind leaving the lights on all the time, but they're so damn BRIGHT, and there's no way to adjust the backlight intensity!
Cheers,
Su
I found this solution on another forum...
If you enable smart stay, the touch key light duration will work properly.
Any further movement on this?. I've found that if I take my tab out of the book case the problem goes away. Seems like it's a bug with the case sensor.
No movement that I'm aware of. I'm really frustrated that there hasn't been a fix after all this time. I'm holding out hope that if there is ever an update to Marshmallow, that the issue will go away. Interesting observation about the case -I have a book case on mine. I'll remove it and see what happens...

screen far too sensitive?

New member here, first post.
I had my g4 several weeks ago (uk version). Great phone, however recently the screen seems far too sensitive. Sometimes apps or other features are activating on their own without me pressing on them.
I looked in the settings but havent found a way to resolve this. Can anyone offer any suggestions?
Just to clarify a bit more about my issue.
Its like the "floating touch" some phones have, where i can be an inch or two away from the screen but it still activates. More rarely, it seems as if it was activating by sensing light or movement. Strange. Is the g4 supposed to have this type of function?
pholmes38 said:
Just to clarify a bit more about my issue.
Its like the "floating touch" some phones have, where i can be an inch or two away from the screen but it still activates. More rarely, it seems as if it was activating by sensing light or movement. Strange. Is the g4 supposed to have this type of function?
Click to expand...
Click to collapse
That sounds like a problem. The G4 is actually known for lacking sensitivity and yours is doing the opposite. enable this settings to see if it is actually detecting ghost touches.
Settings, About Phone, Software Info and tap on 'Buidld number' 7 times. Then go back to settings and tap Developer options, enable 'Show Touches'
if the dots show without your intervention, then it's likely due to faulty touchscreen.
Anyways, do a factory reset and see if it helped.
GUGUITOMTG4 said:
That sounds like a problem. The G4 is actually known for lacking sensitivity and yours is doing the opposite. enable this settings to see if it is actually detecting ghost touches.
Settings, About Phone, Software Info and tap on 'Buidld number' 7 times. Then go back to settings and tap Developer options, enable 'Show Touches'
if the dots show without your intervention, then it's likely due to faulty touchscreen.
Anyways, do a factory reset and see if it helped.
Click to expand...
Click to collapse
Thank you. I will give that a try,
As it happens intermittently, i cant say how quick i will find out if that is the solution, but you have been helpful.
:good:
I remember seeing a sensitivity setting somewhere..
Outta said:
I remember seeing a sensitivity setting somewhere..
Click to expand...
Click to collapse
Its under Accessibility
pholmes38 said:
Thank you. I will give that a try,
As it happens intermittently, i cant say how quick i will find out if that is the solution, but you have been helpful.
:good:
Click to expand...
Click to collapse
Does reset solve the issue? , happening on mine right now. Appreciate your feedback. Thanks
Same here, on Imperium and Stock rom, I have the phone since 6 months and it is a really random issue... my bootloader is unlock so I don't know if I can send it to warranty.
For information I have enable the touch "tracing" in developper menu, and when the issue occurred it's getting me perfect vertical line from bottom to top screen, and open a lot of apps..
leclampin said:
Same here, on Imperium and Stock rom, I have the phone since 6 months and it is a really random issue... my bootloader is unlock so I don't know if I can send it to warranty.
For information I have enable the touch "tracing" in developper menu, and when the issue occurred it's getting me perfect vertical line from bottom to top screen, and open a lot of apps..
Click to expand...
Click to collapse
And from the sound of it... Yours pretty much ****ed, at least to my knowledge. Hardware screwed and no warranty. Just bought mine like 3 weeks ago, and hated it so much. So much hyped, but the experienced is so far ****ty at best.
I suspect mine hardware issue. This seems like it's gonna be the first, and the last LG for me. Even mine with warranty still intact. Blackberry used to give this feeling long ago with their ****ty storm. Now, LG and blackberry can share that same ****ed up grave.
As madgibbon indicates, I was on Accessibility / Motricity / Response time (my phone is in french so i'm not sure if it will be exactly like that on yours) and I have set to "Long".
Since that, the issue is no longer appear, I have also switch to rom V20F (Turkey) with still the same setting for accessibility, and I don't have the issue anymore.
I don't know if it is a hardware issue, my phone falls maybe 4 times but with a case and from a little height, no broken glass or something else.
This is all the things I tried before that ;
Using flipcover (QI charge and quick circle), I have tested the "normal" case but same issue
I had a glass protection, I have removed it and cleaned my screen, same issue
I have done lot of hard reset (i'm kind of full wipe addict), same issue
Only the solution of madgibbon works fortunately, thanks mate
I'm also a bit disappointed by this phone, it is great sure I mean fluid, great camera etc... but I have some little issue that ruin the experience unfortunately (this issue with touchscreen, i'm experiencing issue with my Chromecast too that i don't have with other phones, some heating, I don't find the battery usage so good since MM, can't relock bootloader since now). I don't blame LG because i'm using some of their products and I'm / was really satisfied with : Optimus 2x, Nexus 5, TV, Monitor, Sound Bar. Anyway, waiting for 2016's Nexus and I will see if I switch or not.
leclampin said:
As madgibbon indicates, I was on Accessibility / Motricity / Response time (my phone is in french so i'm not sure if it will be exactly like that on yours) and I have set to "Long".
Since that, the issue is no longer appear, I have also switch to rom V20F (Turkey) with still the same setting for accessibility, and I don't have the issue anymore.
I don't know if it is a hardware issue, my phone falls maybe 4 times but with a case and from a little height, no broken glass or something else.
This is all the things I tried before that ;
Using flipcover (QI charge and quick circle), I have tested the "normal" case but same issue
I had a glass protection, I have removed it and cleaned my screen, same issue
I have done lot of hard reset (i'm kind of full wipe addict), same issue
Only the solution of madgibbon works fortunately, thanks mate
I'm also a bit disappointed by this phone, it is great sure I mean fluid, great camera etc... but I have some little issue that ruin the experience unfortunately (this issue with touchscreen, i'm experiencing issue with my Chromecast too that i don't have with other phones, some heating, I don't find the battery usage so good since MM, can't relock bootloader since now). I don't blame LG because i'm using some of their products and I'm / was really satisfied with : Optimus 2x, Nexus 5, TV, Monitor, Sound Bar. Anyway, waiting for 2016's Nexus and I will see if I switch or not.
Click to expand...
Click to collapse
I will try what you suggested, will report back.
Thanks for the tip.
bloodsuckingcomputer said:
I will try what you suggested, will report back.
Thanks for the tip.
Click to expand...
Click to collapse
Nope, doesn't work, it is indeed, a hardware issue.
Thanks anyway. ?
bloodsuckingcomputer said:
Nope, doesn't work, it is indeed, a hardware issue.
Thanks anyway. ?
Click to expand...
Click to collapse
Screen problem after all, just picked my phone up from the place that I bought for under warranty fix, and they told me they did replace for a new screen, and all is looking fine and dandy for now. Hope it stay this way, finger crossed. 3 weeks purchased and already this problem. I doubt this thing will last.

Display wakeup issues after screen replacement

Hey guys,
About 1 month ago the screen of my OP3 broke and I bought a replacement on eBay.
After the replacement I encountered problems, which only occured from time to time. Sometimes when waking up my device the screen stayed black.(Like on every 20th attempt it happened once). After pressing the power button some more times, the device finally unlocked. I am 100% sure that the device always unlocked on uneven attempts which means that the device at least woke up software-side.
I was totally sure that my replacement screen was kinda flawed and it is a not fixable hardware problem.
Then one week ago I switched from official LOS15.1 to the unofficial LOS16 rom and encountered big differences. The problem got noticebly worse. Waking up the device was a pain in the a**, it never worked on the first attempt on this rom. It's not unusual that it takes between 11 and up to 60 tries to wake up the device which makes it nearly impossible to use the phone. As before, the screen at least turns on software-side after every attempt. I can see this because the hardware buttons always light up.
Now after one week I switched back to official LOS15.1 and voilà, out of 20 attempts, the device instantly unlocked 19 times.
I know it is hard to understand and even to analyze such kind of problems, but there must be some solid solution for my problem.
Atm my clue is that original screens always offer more functions (e.g. gestures) than replacement lcd screens. Those functions are always connected to the software(rom). Is it possible that there is any other function (e.g. anything related to tap2wake or deepsleep) which is able to prevent my screen from turning on?
To deliver some more infos:
- I used standard system settings on both roms to test this out.
- "prevent" accitential wake up is turned off
- tried to disable gestures
- I tested my proximity sensor via an app, it seems to work flawless
- waking up screen in twrp is also very difficult and needs around 15-20 tries. Does anyone see any pattern?
gt-kingz said:
Hey guys,
About 1 month ago the screen of my OP3 broke and I bought a replacement on eBay.
After the replacement I encountered problems, which only occured from time to time. Sometimes when waking up my device the screen stayed black.(Like on every 20th attempt it happened once). After pressing the power button some more times, the device finally unlocked. I am 100% sure that the device always unlocked on uneven attempts which means that the device at least woke up software-side.
I was totally sure that my replacement screen was kinda flawed and it is a not fixable hardware problem.
Then one week ago I switched from official LOS15.1 to the unofficial LOS16 rom and encountered big differences. The problem got noticebly worse. Waking up the device was a pain in the a**, it never worked on the first attempt on this rom. It's not unusual that it takes between 11 and up to 60 tries to wake up the device which makes it nearly impossible to use the phone. As before, the screen at least turns on software-side after every attempt. I can see this because the hardware buttons always light up.
Now after one week I switched back to official LOS15.1 and voilà, out of 20 attempts, the device instantly unlocked 19 times.
I know it is hard to understand and even to analyze such kind of problems, but there must be some solid solution for my problem.
Atm my clue is that original screens always offer more functions (e.g. gestures) than replacement lcd screens. Those functions are always connected to the software(rom). Is it possible that there is any other function (e.g. anything related to tap2wake or deepsleep) which is able to prevent my screen from turning on?
To deliver some more infos:
- I used standard system settings on both roms to test this out.
- "prevent" accitential wake up is turned off
- tried to disable gestures
- I tested my proximity sensor via an app, it seems to work flawless
- waking up screen in twrp is also very difficult and needs around 15-20 tries. Does anyone see any pattern?
Click to expand...
Click to collapse
You most likely got a bad part. OEM like One plus and xioami are known for using something called product binning. Which means their parts have a higher failure rate then other oems. They also dont make extra parts really so what you got was most likely just a generic screen like you can buy at any shop in China.
Nothing you can really do about it except try a different screen but to be honest I would get a different device and this time dont skip on the price. You get what you pay for and when a good device is cheap there is always a reason. (why do you think most of the owners and mods of XDA run Iphones as their daily drivers and leave android for a hobby)
gt-kingz said:
Hey guys,
About 1 month ago the screen of my OP3 broke and I bought a replacement on eBay.
After the replacement I encountered problems, which only occured from time to time. Sometimes when waking up my device the screen stayed black.(Like on every 20th attempt it happened once). After pressing the power button some more times, the device finally unlocked. I am 100% sure that the device always unlocked on uneven attempts which means that the device at least woke up software-side.
I was totally sure that my replacement screen was kinda flawed and it is a not fixable hardware problem.
Then one week ago I switched from official LOS15.1 to the unofficial LOS16 rom and encountered big differences. The problem got noticebly worse. Waking up the device was a pain in the a**, it never worked on the first attempt on this rom. It's not unusual that it takes between 11 and up to 60 tries to wake up the device which makes it nearly impossible to use the phone. As before, the screen at least turns on software-side after every attempt. I can see this because the hardware buttons always light up.
Now after one week I switched back to official LOS15.1 and voilà, out of 20 attempts, the device instantly unlocked 19 times.
I know it is hard to understand and even to analyze such kind of problems, but there must be some solid solution for my problem.
Atm my clue is that original screens always offer more functions (e.g. gestures) than replacement lcd screens. Those functions are always connected to the software(rom). Is it possible that there is any other function (e.g. anything related to tap2wake or deepsleep) which is able to prevent my screen from turning on?
To deliver some more infos:
- I used standard system settings on both roms to test this out.
- "prevent" accitential wake up is turned off
- tried to disable gestures
- I tested my proximity sensor via an app, it seems to work flawless
- waking up screen in twrp is also very difficult and needs around 15-20 tries. Does anyone see any pattern?
Click to expand...
Click to collapse
As an experiment, try stock OOS and see whether the issue goes away.
i too have this problem cant find any solution anywhere been trying for about a week now arrggghh
ireaper4592 said:
i too have this problem cant find any solution anywhere been trying for about a week now arrggghh
Click to expand...
Click to collapse
tnsmani said:
As an experiment, try stock OOS and see whether the issue goes away.
Click to expand...
Click to collapse
Hey there again. I know my answer is kinda late but I wanted to share my experience. So I tried like 10 different custom ROMs with different Android version. The problem got even worse sometimes.
Anyway a few days ago I installed stock OOS and the problem is fixed now. I could not believe at first, but after excessive testing I am 100% sure now.
Anyone can tell why? Is the stock display driver proprietary?
TBH I always used to use custom ROMs (mostly CyanogenMod and now Lineage. Now on stock rom O feel like everything is better than ever before. Battery life, performance. Some features even offer more customization than custom ROMs.
I always thought the opposite is the case since custom roms advertise things like this. I will definitely stick with stock rom for now!
gt-kingz said:
Hey there again. I know my answer is kinda late but I wanted to share my experience. So I tried like 10 different custom ROMs with different Android version. The problem got even worse sometimes.
Anyway a few days ago I installed stock OOS and the problem is fixed now. I could not believe at first, but after excessive testing I am 100% sure now.
Anyone can tell why? Is the stock display driver proprietary?
TBH I always used to use custom ROMs (mostly CyanogenMod and now Lineage. Now on stock rom O feel like everything is better than ever before. Battery life, performance. Some features even offer more customization than custom ROMs.
I always thought the opposite is the case since custom roms advertise things like this. I will definitely stick with stock rom for now!
Click to expand...
Click to collapse
Thanks for the confirmation. The cheaper screens seem to have an issue which is not faced by the costlier ones. I have found while roaming the threads that sometimes flashing OOS helps. May be a driver issue.
My understanding from what I've read, third party displays needed kernel support.
I paid OP to replace mine - no problems.
Hi!
I'm having a similar issue with my Oneplus 5. Had my screen replaced (new one: OEM) and now it doesn't wake up most of the time either using power button or double tap or fingerprint scanner. I tried everything that I read on forums but nothing worked. Now I seem to have found a solution that I haven't read anywhere yet: I turned off night mode and now it's working as it should. Actually, whenever I want to use any screen adjustment feature like night mode, reading mode etc the screen doesn't wake up. But if I keep the default settings, there is no problem. The issue is definitely the new screen because before that I used night mode all the time (I mean after dark). Now I'm still thinking if I should return the phone to the repair shop and ask for another screen (they offer one year warranty after the repair) or just deal with it... I mean these OEM screen are cheap for a reason (as someone had written here before) and there is no guarantee that the next one will be good, and I don't feel like waiting weeks again for an uncertain outcome, also I can live without said features (gonna miss night mode tho'). Any suggestion? Should I give it a try? Maybe the repair shop made a mistake during assembly? Anyway, I hope this comment will be helpful for those lurking for a solution for a similar problem.
csabatoro said:
Hi!
I'm having a similar issue with my Oneplus 5. Had my screen replaced (new one: OEM) and now it doesn't wake up most of the time either using power button or double tap or fingerprint scanner. I tried everything that I read on forums but nothing worked. Now I seem to have found a solution that I haven't read anywhere yet: I turned off night mode and now it's working as it should. Actually, whenever I want to use any screen adjustment feature like night mode, reading mode etc the screen doesn't wake up. But if I keep the default settings, there is no problem. The issue is definitely the new screen because before that I used night mode all the time (I mean after dark). Now I'm still thinking if I should return the phone to the repair shop and ask for another screen (they offer one year warranty after the repair) or just deal with it... I mean these OEM screen are cheap for a reason (as someone had written here before) and there is no guarantee that the next one will be good, and I don't feel like waiting weeks again for an uncertain outcome, also I can live without said features (gonna miss night mode tho'). Any suggestion? Should I give it a try? Maybe the repair shop made a mistake during assembly? Anyway, I hope this comment will be helpful for those lurking for a solution for a similar problem.
Click to expand...
Click to collapse
Did you try OOS?
OEM screen is not cheap (atleast compared to what is offerred online).
May be you are better off with what you have since you have found a work around. Who knows what you will get next time?
Yea I have same problem it works totally fine on oos but on custom roms it is ****ed up
skymera said:
My understanding from what I've read, third party displays needed kernel support.
I paid OP to replace mine - no problems.
Click to expand...
Click to collapse
How much plz?
Shreeram02 said:
Yea I have same problem it works totally fine on oos but on custom roms it is ****ed up
Click to expand...
Click to collapse
Thank you also for confirming that on OOS there is no issue. Looks like the cheaper of the online replacements have this issue while the costlier ones don't.
Funniest thing is I have a slim ROM backup on 7.1. and that works fine so like what the f--- any ideas people?
gt-kingz said:
Hey guys,
About 1 month ago the screen of my OP3 broke and I bought a replacement on eBay.
After the replacement I encountered problems, which only occured from time to time. Sometimes when waking up my device the screen stayed black.(Like on every 20th attempt it happened once). After pressing the power button some more times, the device finally unlocked. I am 100% sure that the device always unlocked on uneven attempts which means that the device at least woke up software-side.
I was totally sure that my replacement screen was kinda flawed and it is a not fixable hardware problem.
Then one week ago I switched from official LOS15.1 to the unofficial LOS16 rom and encountered big differences. The problem got noticebly worse. Waking up the device was a pain in the a**, it never worked on the first attempt on this rom. It's not unusual that it takes between 11 and up to 60 tries to wake up the device which makes it nearly impossible to use the phone. As before, the screen at least turns on software-side after every attempt. I can see this because the hardware buttons always light up.
Now after one week I switched back to official LOS15.1 and voilà, out of 20 attempts, the device instantly unlocked 19 times.
I know it is hard to understand and even to analyze such kind of problems, but there must be some solid solution for my problem.
Atm my clue is that original screens always offer more functions (e.g. gestures) than replacement lcd screens. Those functions are always connected to the software(rom). Is it possible that there is any other function (e.g. anything related to tap2wake or deepsleep) which is able to prevent my screen from turning on?
To deliver some more infos:
- I used standard system settings on both roms to test this out.
- "prevent" accitential wake up is turned off
- tried to disable gestures
- I tested my proximity sensor via an app, it seems to work flawless
- waking up screen in twrp is also very difficult and needs around 15-20 tries. Does anyone see any pattern?
Click to expand...
Click to collapse
Yes, I have the same issue and I wanted to revert back to Stock OOS, but I just tried Caesium latest kernel, and the display wakeup issue seems to have gone. I'm using Havoc OS 2.3 based on Android Pie.
Guys the latest mad kernal reborn it wakes up all the time
At least for my screen
It used to be worse on all the other kernals
Finally found a solution
I had same problem on custom roms after replacement of display of my oneplus3...i was on oos 5.0.8 i had no issues in that but am a custom rom user and now the solution is flash any rom clean flash not dirty flash and flash gapps then flash any module if you want like magisk and then reboot setup the device and after first boot flash mcd custom kernel and yippeee enjoy... Present am on havoc os with no issues... Try and let me know...
Mohammed Raihan said:
I had same problem on custom roms after replacement of display of my oneplus3...i was on oos 5.0.8 i had no issues in that but am a custom rom user and now the solution is flash any rom clean flash not dirty flash and flash gapps then flash any module if you want like magisk and then reboot setup the device and after first boot flash mcd custom kernel and yippeee enjoy... Present am on havoc os with no issues... Try and let me know...
Click to expand...
Click to collapse
post link to one u have plz
Mail me i have that file..
[email protected]
There is issue while sending here
Mohammed Raihan said:
[email protected]
There is issue while sending here
Click to expand...
Click to collapse
got anyway working fine cheers dude
Even i have the same problem as mentioned above..even i changed my oneplus 3 display
I always prefer custom roms..but screen wakeup issue had made my phone worse...then i tried oos 5.0.8 and it works like a charm...yeah i know its very old android version but no other option though...
Others who have same problem and have no issues going back to oos oreo then go for it...your problem is solved..
---------- Post added at 01:47 PM ---------- Previous post was at 01:43 PM ----------
ireaper4592 said:
got anyway working fine cheers dude
Click to expand...
Click to collapse
Is this kernel working for you!??

Categories

Resources