Develop Bugs

[Q] BEST method for restoring FULL FACTORY STOCK?

I attempted to restore my fiance's S3 to full factory stock about a month ago now, after I received a prompt for the ~82MB OTA update, and she didn't... She was tired of me taking her phone and keeping it out of her hot little hands whilst I made nandroids and flashed the latest updates to BlazerROM, and she didn't have a problem with stock ROM, so I figured I'd put it back for her.
Well, I did, and I KNOW I left CWRecovery in, and not sure if I left root or not, but she STILL has not received the OTA update which still bugs me... So I need to know what is the BEST method for FULL STOCK RECOVERY? I don't want her missing out when the Jelly Bean official drops, and I may flash mine back when it hits just to test it out...
I found this: http://forum.xda-developers.com/showthread.php?t=1935973
Which directed me to QBKing's site, but also warned that the video was now somewhat dated...
Am I assume that by saving her text messages and contacts, and flashing the ODIN .tar listed on this page: http://forum.xda-developers.com/showthread.php?t=1919919 and just letting her re-install her apps, is an effective way to return to FULL and UNMODIFIED stock? Should I run Triangle-Away before proceeding? Will this return the device status to Unmodified (or whatever it says) as opposed to "Custom" in the Status page, as it currently shows for her, in case of warranty needs?
Sorry to be "That Guy", but some of the other topics where a bit vague and lacked details, so I figure if we can get something Semi-Detailed and answering most of the big/general questions, perhaps this could serve as a Go-To thread for others who wish to do this...

http://forum.xda-developers.com/showthread.php?t=1904099
Thread youve mentioned above also works fine. If using odin method, run triangle away beforehand. Neither method will wipe data. Depending on the rom you're coming from, it may not be necessary. If you flash without wiping and the rom fails to boot(hangs on glowing samsung logo), go back to recovery and factory reset. Itll boot right up

billard412 said:
http://forum.xda-developers.com/showthread.php?t=1904099
Thread youve mentioned above also works fine. If using odin method, run triangle away beforehand. Neither method will wipe data. Depending on the rom you're coming from, it may not be necessary. If you flash without wiping and the rom fails to boot(hangs on glowing samsung logo), go back to recovery and factory reset. Itll boot right up
Click to expand...
Click to collapse
i cant thumbs-up you hard enough.... thanks for that awesome pile of resources
JUST TO CLARIFY!
On your thread you updated just this morning with the flash-counter reset included, just run in CWR, and all is good, if not, then factory reset, and all is good? Or factory reset, reflash, all is good?
EDIT: FLashed
In download mode;
ODIN MODE
PRODUCT NAME: SPH-L710
CUSTOM BINARY DOWNLOAD: NO
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Custom
QUALCOMM SECUREBOOT: ENABLE (not sure what that one is haven't done more than root with oden and flash)
System status troubles me... ODEN flash, or let it full reboot? I went into download to check before first initial boot after flash. will allow full boot and see what happens...
EDIT 2: Well, android system status shows Normal... Girl woke up and took her phone back, so will check oden later.

Yup the one updated today is just that. Flash and reboot. Youll be 100% stock
The system status in odin will probably fix itself after booting. If not a factory reset should do it

billard412 said:
Yup the one updated today is just that. Flash and reboot. Youll be 100% stock
The system status in odin will probably fix itself after booting. If not a factory reset should do it
Click to expand...
Click to collapse
Seems to have worked. I wish I had money to donate to your wonderful work. Hopefully she'll be receiving prompts for OTA updates for JellyBean shortly... Thanks for also having it up to date. At least I gather it DOES include the ~82MB update she's been missing... Keep up the wonderful work friend!

Glad to hear it. Much appriciated. Now if only the damn thing would be stickied...XD

billard412 said:
Yup the one updated today is just that. Flash and reboot. Youll be 100% stock
The system status in odin will probably fix itself after booting. If not a factory reset should do it
Click to expand...
Click to collapse
billard412 said:
Glad to hear it. Much appriciated. Now if only the damn thing would be stickied...XD
Click to expand...
Click to collapse
Whoever I need to tell, I support sticky'ing the thread.

Question about Reset/Wipe Phone and Flash Counter

What is the difference between doing a factory data reset in the settings menu and doing the reset in recovery?
I have a T999 that is on stock 4.1.2 and rooted with CF-Auto-Root http://forum.xda-developers.com/showthread.php?t=1963806
I am giving this T999 to my wife and want to wipe all my stuff from it so she can start clean and add what she wants so I'm trying to figure out the best way to do this.
Also, what's the deal with the flash counter? This phone and my T999L have been rooted so they show 1 and also under settings>about device>status, it shows the device status as "Modified". Other than for warranty reasons, is there anything else to worry about with these not being on 0 and Normal?
Both phones were bought used on eBay so there is no warranty but I was just wondering if it will prevent updates or cause any other issues. Any info would be appreciated.

happy4ya said:
What is the difference between doing a factory data reset in the settings menu and doing the reset in recovery?
I have a T999 that is on stock 4.1.2 and rooted with CF-Auto-Root http://forum.xda-developers.com/showthread.php?t=1963806
I am giving this T999 to my wife and want to wipe all my stuff from it so she can start clean and add what she wants so I'm trying to figure out the best way to do this.
Also, what's the deal with the flash counter? This phone and my T999L have been rooted so they show 1 and also under settings>about device>status, it shows the device status as "Modified". Other than for warranty reasons, is there anything else to worry about with these not being on 0 and Normal?
Both phones were bought used on eBay so there is no warranty but I was just wondering if it will prevent updates or cause any other issues. Any info would be appreciated.
Click to expand...
Click to collapse
If you're just wanting to "reset" for your wife to use, the reset from within the phone settings is good enough. The option in recovery...gives you more options, such as deleting the contents of the internal sd.
Flash counter is, as far as I know, just for warranty purposes.

SiNJiN76 said:
If you're just wanting to "reset" for your wife to use, the reset from within the phone settings is good enough. The option in recovery...gives you more options, such as deleting the contents of the internal sd.
Flash counter is, as far as I know, just for warranty purposes.
Click to expand...
Click to collapse
Thanks. Guess I'll go with the reset option from the phone settings.

[Q] sgs3 with android 4.3 problems. Help!!!

okay so I have a samsung galaxy s3, I updated to Android 4.3 through AT&T and my phone has been giving me problems ever since. could someone please tell me what options do I have to fix this thing? Right now I have downloads that keep coming in that have been completed months ago and my LED flash also comes on when my phone rings. I havent done any flashing or rooting since about 2 years ago with my AT&T Tilt 2. I just felt like this phone didnt need it. I've read some other articles that say if you try to root an AT&T SGS3 that it will brick after this cripling update to android 4.3. But it's just fine to do it wit other carrier smartphones. It doesnt seem like there are any fixes on the horizon, so I feel like i need to take matters into my own hands. Please help.

I'm assuming you already tried a factory reset? But as far as rooting though I don't think it's possible currently if you did the ota update. Whatever you do don't try to Odin back though, you'll hard brick.
Sent from my SGH-I747 using Tapatalk

I'm not sure if i've tried a factory reset. The only reset i've done is the option they give you when you hold the button on the upper right hand side of the phone. Where is the factory resetet option? Also, should I backup my information before I do this factory reset.

sigma20xx said:
I'm not sure if i've tried a factory reset. The only reset i've done is the option they give you when you hold the button on the upper right hand side of the phone. Where is the factory resetet option? Also, should I backup my information before I do this factory reset.
Click to expand...
Click to collapse
boot into recovery to clear the cache first and then try a factory reset if that does not work.
I have read of this continual download bug, but do not have it myself
If you can connect to KIES, you can back stuff up easily , but I'd just backup contacts and stuff and reinstall the apps. Yes, a factory reset will wipe your apps and contacts, but it should leave your pics in the card and in the phone alone.. back em up just in case.

[Q] Get Knox back after SuperSU disables it

I rooted my device and completely disabled the Knox app. Now, after unrooting the device, Knox is still stuck in the "Turned Off" list with no option to turn on. I need to get the app back so I can have that secure mode for work purposes. How do I turn it back on after it's been turned off. I don't mind re-rooting to get it done, but I was unable to do it while rooted, which is the main reason I did a full unroot.

djayshaggy said:
I rooted my device and completely disabled the Knox app. Now, after unrooting the device, Knox is still stuck in the "Turned Off" list with no option to turn on. I need to get the app back so I can have that secure mode for work purposes. How do I turn it back on after it's been turned off. I don't mind re-rooting to get it done, but I was unable to do it while rooted, which is the main reason I did a full unroot.
Click to expand...
Click to collapse
Is your Knox counter still 0x0 in download mode? Have you tried a factory reset?

djayshaggy said:
I rooted my device and completely disabled the Knox app. Now, after unrooting the device, Knox is still stuck in the "Turned Off" list with no option to turn on. I need to get the app back so I can have that secure mode for work purposes. How do I turn it back on after it's been turned off. I don't mind re-rooting to get it done, but I was unable to do it while rooted, which is the main reason I did a full unroot.
Click to expand...
Click to collapse
Did you not read all the warning messages before rooting?(unless you rooted root_de_levaga way your probably SOL)I don't think there is a way to get know void warranty unvoided yet. Haven't read it yet atleast if you go to odin mode you'll see that you have tripped the counter most likely. You can do this by turning off your phone then holding vol dwn power and home buttons and you'll see if you've tripped knox counter. If you did there's now way of untripping like i said that i've read yet tho haven't really checked this month.

*Facepalm!* I'm sorry. Thanks for the reply, but I figured it out. The app had been frozen by Titanium. I had to reroot, thaw then unroot again (and yes, it's still 0x0).

djayshaggy said:
*Facepalm!* I'm sorry. Thanks for the reply, but I figured it out. The app had been frozen by Titanium. I had to reroot, thaw then unroot again (and yes, it's still 0x0).
Click to expand...
Click to collapse
Yay glad to hear if knox is needed

System status custom after unroot
Now I'm upset because my system status is set to customer still after unroot. I'm still at 0x0 for knox, though. Last time I unrooted, I restarted it twice, and system status went back to official. This time, no luck. Should I use Odin to flash stock firmware? Will that fix it? Will it erase any of my data/settings?

djayshaggy said:
Now I'm upset because my system status is set to customer still after unroot. I'm still at 0x0 for knox, though. Last time I unrooted, I restarted it twice, and system status went back to official. This time, no luck. Should I use Odin to flash stock firmware? Will that fix it? Will it erase any of my data/settings?
Click to expand...
Click to collapse
Wanam Xposed can report it as a stock rom. Add in the Xposed root hiding app and you should be good to go with Knox (and Samsung) none the wiser.

But wouldn't that require OP root again and keep that root with Knox fully running? That could be tricky, Samsung learns about security holes and patches them, one of the future Knox updates could leave OP up the creek without a paddle. He should be able to reset back to official, is there another flag like old yellow triangle he needs to reset?

djayshaggy said:
Now I'm upset because my system status is set to customer still after unroot. I'm still at 0x0 for knox, though. Last time I unrooted, I restarted it twice, and system status went back to official. This time, no luck. Should I use Odin to flash stock firmware? Will that fix it? Will it erase any of my data/settings?
Click to expand...
Click to collapse
Assuming that you went back to stock via Odin, just reboot your phone on stock recovery, wipe system and cache, then reboot and your system is going back to original, no more custom either on download mode or system.
Sent from my SM-N900T using XDA Premium 4 mobile app

pete4k said:
But wouldn't that require OP root again and keep that root with Knox fully running? That could be tricky, Samsung learns about security holes and patches them, one of the future Knox updates could leave OP up the creek without a paddle. He should be able to reset back to official, is there another flag like old yellow triangle he needs to reset?
Click to expand...
Click to collapse
That's why you use the root hiding module. Knox SHOULD see it as a stock unrooted phone (Not that I can test this).

Note 4 bootloop... hardware failure?

Hi,
I plugged my note 4 into the OEM charger and all of a sudden it just goes into a bootloop continuously.
Occasionally it will reach the home screen and reboot again, but more often than not.. it reboot before the Sprint logo comes up.
Was fine before i plugged it in and was trouble free prior to that.
My phone is stock, not rooted.
The fact that it will reboot even at the Note 4 welcome sign is leading me to believe this could be a hardware issue...
Any ideas?
Anybody had the same situation and had luck troubleshooting or fixing this?
Any and all help i much appreciated...
Regards,
asmd.

Can you boot into recovery?
First thing I'd try is to pull battery, boot into stock recovery and wipe cache and try to boot.
If not booting, try wiping cache and dalvik.
You have the option to just take it in for evaluation but you should determine if you have reactivation lock enabled before doing anything else.
Still not booting? Factory reset. But if you have reactivation lock enabled that is not a good idea. It would be better if one of the two above booted the phone.
If reactivation lock is enabled, you need to install the same update the phone is on to prevent factory reset protection from activating. Don't factory reset yet; Odin or taking in for service may be your only option. If it boots, you should be able to open with same unlock method as before.
If you have reactivation lock disabled, you're free to try factory reset or update to latest through KIES. I've heard Samsung Switch may work too. You could also factory reset and update or emergency recover with one of those.
If still not booting, if it just updated, I'd mention that and not the charger you mentioned. It could be corrupt memory due to battery failing or bad update. The eMMC may be failing too.
Sent from my SM-N910P using Tapatalk

samep said:
Can you boot into recovery?
First thing I'd try is to pull battery, boot into stock recovery and wipe cache and try to boot.
If not booting, try wiping cache and dalvik.
You have the option to just take it in for evaluation but you should determine if you have reactivation lock enabled before doing anything else.
Still not booting? Factory reset. But if you have reactivation lock enabled that is not a good idea. It would be better if one of the two above booted the phone.
If reactivation lock is enabled, you need to install the same update the phone is on to prevent factory reset protection from activating. Don't factory reset yet; Odin or taking in for service may be your only option. If it boots, you should be able to open with same unlock method as before.
If you have reactivation lock disabled, you're free to try factory reset or update to latest through KIES. I've heard Samsung Switch may work too. You could also factory reset and update or emergency recover with one of those.
If still not booting, if it just updated, I'd mention that and not the charger you mentioned. It could be corrupt memory due to battery failing or bad update. The eMMC may be failing too.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply...
Ive been messing with it all morning... and if i leave it a lone and it cools, it will last a little longer than when it becomes warm, rebooting quicker and quicker.
i managed to get into recover and did a factory reset and cleared cache.
it has made no difference.
The longest time its gone before rebooting is the lock screen.... and the it reboots again.
as it warms, it eventually wont even get past the Note 4 welcome screen before rebooting.. and then finally freezing and will require a battery pull.
Makes no difference if its on charge or off.
i have a sinking feeling about this.....

Could be terminal but you haven't tried to flash firmware on partitions with Smart Switch, KIES or Odin yet. Right? You can check the phone status while in download mode to verify reactivation lock is disabled.
Try one of those on PC or take it to Sprint to have it flashed again.
If you purchased at Best Buy and they have a Samsung Experience kiosk, they can do that too. Dunno, maybe it doesn't matter if you purchased there or not but they've flashed my phone a couple of times.
I've tried to guide you down the path of least effort to restore your, if possible. There's still some hope of recovery.
Edit: Your battery could be suspect. Let it cool and plug in to make sure it's at least 60% or higher. If the battery is near a year old, I'd suggest fully charging but get a replacement if you frequently discharge it to 15% or lower. Especially if you use fast charging.
But you've most likely discharged it with all that reboot activity and heating up. Kudos to you if you're managing all that and keep a healthy battery. Otherwise, the battery may be contributing to or causing your issues.
Sent from my SM-N910P using Tapatalk

thank you for the help..
reactivation lock is off.
i can't get it to reliably not reboot anywhere in any screen.. only screen that will stay on for any period of time is recovery... but the phone stays cool.
Its not the battery, i have two, and both do the same thing.. the battery does not get warm, area that gets warm is neft to the battery below the sd card slot. (sd card removed).
Frequency of hang/reboot seems to be related to how warm that area gets.
The most i have managed to do is get into my phone past the lockscreen and it will shortly freeze and reboot as it warms up.. it will reboot at the note 4 welcome screen or sprint logo... and repeat... eventually to hang.
Both batteries are charged fully using the external charger. (samsung oem)
Shame, not a scratch on her....
Oh well, on to Ebay for parts/AS IS and time to move on...

Even if doubtful, I'd still take it back to Sprint or place of purchase.
The Note 4 has a bit of history with eMMC failure. It's even happened with updates and Samsung and Sprint is apparently aware of it. A while back I saw that listed as an ongoing carryover of known issues that needed resolution.
I don't have true stats on exchanges but several users here have repeatedly gotten deals on replacement phones, paying a small percentage when they failed- similar to yours.
OTA updates have also been suspect to cause eMMC failure. But honestly, l don't know what causes this: bad hardware or updates? Maybe it's just bad hardware not taking updates well? Nonetheless, I don't know if I've just been lucky or my hardware is stable. Still going strong here with no hint of failure.
Sent from my SM-N910P using Tapatalk

can i still take it back even though its out of warranty?
nearing 2 years now....

asmd6230 said:
can i still take it back even though its out of warranty?
nearing 2 years now....
Click to expand...
Click to collapse
No promises. Couldn't hurt. If you don't like the answer you get from first Sprint store, try another.
I would mention that bit of history with the updates.
Sent from my SM-N910P using Tapatalk

asmd6230 said:
Hi,
I plugged my note 4 into the OEM charger and all of a sudden it just goes into a bootloop continuously.
Occasionally it will reach the home screen and reboot again, but more often than not.. it reboot before the Sprint logo comes up.
Was fine before i plugged it in and was trouble free prior to that.
My phone is stock, not rooted.
The fact that it will reboot even at the Note 4 welcome sign is leading me to believe this could be a hardware issue...
Any ideas?
Anybody had the same situation and had luck troubleshooting or fixing this?
Any and all help i much appreciated...
Regards,
asmd.
Click to expand...
Click to collapse
I have the exact same issue going on with my wives phone. Just started yesterday out of no where rebooting over and over. Never really getting past the Samsung splash screen. She got an update like a week ago, but other than downloading a new app several hours earlier nothing sticks out to why its happening. I was able to once get into safemode, but the phone rebooted a minute into it and typically doesn't even get to the sprint splash screen when I've tried to do it since. It's totally stock and has not been unlocked or rooted. I thought it could be the battery since so many of these boot issues on the Note4 deal with that when googling, but my battery from my working Note4 in her phone does the same thing and her battery in my phone works just fine. I can get into the recovery options menu (volume up + home + power) and I can get into the download area (volume down + home + power) for loading bootloaders and such for long periods of time with no issues. I've cleared the cache with no luck. Haven't tried factory reset yet because I want to try to recover the photos and stuff first. Searching for the issue on google I came across this software (android-recovery.net/android-recovery-mode.html#two) where I was able to use the download area and connect the phone with this app which used its own bootup and it was able to show me all the files on the phone for recovery so we could retrieve them. It wanted $50 to complete the process though and, knowing the advances that everyone here has made on their phones I decided to decline that and search these forums for a way to just access the file directory of my the phone and retrieve my wives stuff prior to factory resetting it. I believe something is wrong with the bootloader of the phone and that is why it cannot get to the android OS to start up, but I could be wrong. Reading various articles made me to believe that if I just were to unlock the phone for rooting that possibly that could fix this issue with the bootloader or at least be able to recover her photos and stuff. I do have insurance on the phone and could get it fixed or replaced, but that would be a $200 deductible I believe and first thing they're going to try is factory resetting the phone which will lose her data we're trying to save.
It almost seems as if I were to get TWRP installed that I'd be able to access the files without the need of loading any ROMs. But I'm not sure if that will work in my case or erase data when I do it. The threads I'm reading aren't clear on that part. I would really be grateful if anyone could help me out with figuring out the easiest way to recover her stuff or get it working. Its been a long time since I've unlocked any phones and they were all iPhones back in the day when they were only on AT&T and I had T-mobile and wanted to it work.

@dsm_gsx97
I would suggest you try Odin and install the same update, if possible. That may be the most likely to retain your data if it's not corrupted.
Unfortunately, I don't think TWRP recovery works for Note 4 to copy data to PC. But if you go with that, know that it will trip Knox and void factory warranty. But if that's not an issue, you could copy data from internal memory to extSdCard to salvage it if it's not corrupt or private.
I know KIES has an emergency firmware recovery mode that may offer to reprogram it. But you may lose your data. Not sure but I think your phone has to booted into system to backup with KIES or Smart Switch?
This thread has the recent available stock tars, Odin and general instructions to get you started.
http://forum.xda-developers.com/showthread.php?p=63868221
Sent from my SM-N910P using Tapatalk

samep said:
@dsm_gsx97
I would suggest you try Odin and install the same update, if possible. That may be the most likely to retain your data if it's not corrupted.
Unfortunately, I don't think TWRP recovery works for Note 4 to copy data to PC. But if you go with that, know that it will trip Knox and void factory warranty. But if that's not an issue, you could copy data from internal memory to extSdCard to salvage it if it's not corrupt or private.
I know KIES has an emergency firmware recovery mode that may offer to reprogram it. But you may lose your data. Not sure but I think your phone has to booted into system to backup with KIES or Smart Switch?
This thread has the recent available stock tars, Odin and general instructions to get you started.
http://forum.xda-developers.com/showthread.php?p=63868221
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Thank you very much for the quick response. I would rather not void my factory warranty in case I have to use the insurance to replace it so it sounds like TWRP is out which is why I didn't use it yet because I was worried about that. I did try KIES and it said that firmware upgrade and initialization would erase all data. So I ruled out using that too. I did notice while in the recovery menu of her phone that it says she's on N910PVPU1ANIE ...so I put my phone in recovery menu and I'm on N910PVPU4DPH4. Googling her version it looks like hers is very old and mine is fairly new which makes sense because I did the update a few days ago also. I wonder if hers is so old because that's what the other software program put it on to be able to bootload it to recover the files.
Anyways looking at your link I think I'll try oden with one of the more recent TARs after getting her stuff off with that program. Yes I'll just pay the $50 for peace of mind. I really appreciate your advice. Its not easy gathering all the answers without really being involved on this forum so thank you for that thread. None of the TARs listed is the update I have, but that shouldn't matter should it? As long as its a newer one than what it says she has?

dsm_gsx97 said:
Thank you very much for the quick response. I would rather not void my factory warranty in case I have to use the insurance to replace it so it sounds like TWRP is out which is why I didn't use it yet because I was worried about that. I did try KIES and it said that firmware upgrade and initialization would erase all data. So I ruled out using that too. I did notice while in the recovery menu of her phone that it says she's on N910PVPU1ANIE ...so I put my phone in recovery menu and I'm on N910PVPU4DPH4. Googling her version it looks like hers is very old and mine is fairly new which makes sense because I did the update a few days ago also. I wonder if hers is so old because that's what the other software program put it on to be able to bootload it to recover the files.
Anyways looking at your link I think I'll try oden with one of the more recent TARs after getting her stuff off with that program. Yes I'll just pay the $50 for peace of mind. I really appreciate your advice. Its not easy gathering all the answers without really being involved on this forum so thank you for that thread. None of the TARs listed is the update I have, but that shouldn't matter should it? As long as its a newer one than what it says she has?
Click to expand...
Click to collapse
Was it only the OTA update that updated that phone?
NIE is the original-initial release of the Note 4. If OTA tried to update it, it must have failed?
Nonetheless, you should know the history of that phone. I wouldn't install one of those recent updates until you've backed up your data. You may lose your data jumping to a much newer update.
The phone doesn't boot at all? If it does boot, you could run Phone Info for Samsung from Google Play to see what the partitions are actually at. That would help to recover that data if possible to do so. But also KIES could backup data if it boots.
The NIE stock tar is in post #2 of this thread.
http://forum.xda-developers.com/showpost.php?p=56853325&postcount=1
If it boots after Odin, your data may be OK. If not, may be corrupted data or partition.
Sent from my SM-N910P using Tapatalk

samep said:
Was it only the OTA update that updated that phone?
NIE is the original-initial release of the Note 4. If OTA tried to update it, it must have failed?
Nonetheless, you should know the history of that phone. I wouldn't install one of those recent updates until you've backed up your data. You may lose your data jumping to a much newer update.
The phone doesn't boot at all? If it does boot, you could run Phone Info for Samsung from Google Play to see what the partitions are actually at. That would help to recover that data if possible to do so. But also KIES could backup data if it boots.
The NIE stock tar is in post #2 of this thread.
http://forum.xda-developers.com/showpost.php?p=56853325&postcount=1
If it boots after Odin, your data may be OK. If not, may be corrupted data or partition.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
She's done plenty of updates over the last few years since we got the phoens. In fact she did that last update a few days before I did. That's why I was confused when I noticed what it said at the top of the bootloader screen for her update version. The phone does not boot at all. Only to the the Samsung splash screen and never gets to the sprint splash screen. It initially would get further, but now doesn't at all. I went ahead and paid for that software and have now backed up all her stuff. Was hoping to fix it without factory resetting the phone. At this point at least I have a backup, but ideally it would save her from losing all her texts and other crap.

dsm_gsx97 said:
She's done plenty of updates over the last few years since we got the phoens. In fact she did that last update a few days before I did. That's why I was confused when I noticed what it said at the top of the bootloader screen for her update version. The phone does not boot at all. Only to the the Samsung splash screen and never gets to the sprint splash screen. It initially would get further, but now doesn't at all. I went ahead and paid for that software and have now backed up all her stuff. Was hoping to fix it without factory resetting the phone. At this point at least I have a backup, but ideally it would save her from losing all her texts and other crap.
Click to expand...
Click to collapse
In that case, try the most recent stock tar in the first thread you were about to try.
Something seems off but trying to flash the original stock tar would be problematic if it was updated beyond Android 5.0
If it doesn't boot, you'll most likely have to factory reset it.
Sent from my SM-N910P using Tapatalk

Note 4 bootloop
just heat main ic little bit with past and check there is no heatup board on boot.and set is ok.tested