Develop Bugs

Touch screen non-responsive in the middle

My Desire Z had a fall, and has developed two problems
1 - The hardware keypad has started to take hard-press and sometimes prints double characters on single press. I think the alignment is out or something... any other guess ?
2 - The touch screen sometimes stops working from an inch up from the bottom and continues to half an inch. Before and after that patch, the touch always works fine . Mostly, the whole touch screen works fine. But when the patch gets non-responsive, I have observed that by turning the screen off and on a couple of times makes it work again. I am not very sure what the problem is. Any clues ?
Thanks

I'm also experiencing a similar issue - for me it's usually an area that corresponds to the top row of the
on-screen keypad (for unlocking) or the top of the area for unlock patterns (portrait orientation).
Mine is a 2 year old DZ w. Cyanogenmod 7.1
No HW key problems & no droppage.
Liberal application of isopropyl alcohol and a microfiber cloth - especially around the edges of the screen
seem to help a little bit but not often enough to be better than random.
Switching the screen off and on occasionally helps but most often I get annoyed and use the HW keys to
unlock.
I have noticed that, after powering on the device, the SIM-lock keypad works just fine but the (different)
screen-unlock keypad fails. This leads me to believe it to be a software issue.
/b

I have had this experience on my G2
No fix for me but his my experience check out the url!
http://forum.xda-developers.com/showthread.php?p=31264095
Sent from my HTC Vision using xda premium

Thread moved to Q & A section.

So i am going for Digitizer replacement will post the result when the phone is back.
And what about the Keypad taking hardpresses ? what can be the issue there ?

so my desire z is in the shop for repairs. lets see what problem is diagnosed.

I have read in another thread in this forum that the hardware keyboard (need to press hard on some buttons) issue can happen when the phone falls.
Apparently, the flat cable that connects the keyboard to the rest of the phone gets loose and causes such trouble.
Since your phone is in for repair, I'm sure this will get sorted when U get it back.

ok so my phone got back from repairs, the guy couldnt fix the touch-screen rather made it worse. Now the touchscreen doesnt work at all. So i cant unlock the phone and cannot test the Keyboard problem. The guy said the touch problem is related to the ribbon cable and not the touchscreen itself.
Note 1: He says he tried replacing the touch panel altogether but it didnt work.
Note 2: I still think the ribbon is fine (call it intuition)
Note 3: I am giving my phone for repairs again, but this time to HTC service center which would probably cost me a lot more than third-party repairs but at least it will get fixed.
I will update when I my phone back from HTC service center.

Could you not unlock the phone by opening the keyboard ?
It does smell to be an issue with flat (ribbon) cable to me as well. As if there was some loose contact before (caused by you dropping it), and after the repair guy took the phone apart, he probably made even bigger mess by ruining the flat cable completely.
From my experience (and I've claimed warranty 3x for the broken digitizer (touch panel)), if it's broken, an area of the screen (or the whole screen) will be permanently dead. It would not come back to life every now and then.
btw, mine always started being unresponsive in the very middle of the screen, a bar of height around 1 cm (somewhat less than 1/2 inch). Each time they replaced the digitizer.
If it;s the flat cable, you shouldn't end up being charged too much - those thingies are very cheap (in China) and the labour will probably be the majority of the price. Fingers crossed.

So I got my phone back again... The HTC repair center was not located in my city so I went to another (better known) repair shop. The guy said, "your phone hasnt been opened at all from the touchscreen side, any *repair guy* who claims he has opened it and tried this and that but couldnt fix is simply lying. This said, he opened up my desire z replaced its Touch Panel and voilah! my desire z is sensing again in 15 mins

What's the status for the keypad and need to press it hard to work ?

nope... I had it cleaned using alcohol / thinner. now it works fine.

So, I updated to CM 7.2 last night but the touchscreen problems are still there.
Updated using CWM and deleted data & cache whilst doing so.
I really hate the prospect of getting a new phone as the current models available
in DK are all without physical keyboards

[Q] Weird touchscreen behaviour (only works when keyboard is flipped out?)

Hi everyone,
I've had my Desire Z for little over 2 years now and two months ago (was running CM7.2 at the time) I started getting a weird issue where my touchscreen would only be responsive when the keyboard was slid out (so the opposite problem of what quite a few other people have reported where the touchscreen becomes unresponsive when the keyboard is out). The status LED would also stay off whenever the keyboard was closed, and the keyboard backlight didn't come on anymore at all. Also, I had to make sure that the keyboard was slid out during boot, if the phone booted without the keyboard out the screen would not become responsive at all until after another reboot. My earpiece speaker stopped working around the same time so I was wondering whether it was just an issue with the flex cable becoming a bit loose, but the touchscreen would consistently start working again when I flipped the keyboard out, and also the physical scroll button on the top bit would always work, so I was still hoping it would be some weird software issue.
I then upgraded to Flinny's (amazing) Andromadus ROM (build 22, complete data+dalvik wipe) after which the keyboard backlight started working again, but the rest remained pretty much the same. Since then the touchscreen issues have been getting worse, so that I sometimes have to flip the keyboard in and out again a few times, or turn the screen on or off with the power button several times before it becomes responsive again, but then it tends to work fine until I lock the screen again, with no noticeable dead spots anywhere on the screen. I've had days where it worked all day without problems (except having to flip out the keyboard, that's been a constant for the past two months), and then today I haven't been able to get the screen to do anything at all even after dozens of reboots.
I've already bought a new digitizer and am all ready to put it in (I'll have to replace the broken earpiece anyway), but was wondering whether anyone has any thoughts on whether it could still be a software issue after all, or if anyone has experienced anything similar? The thing with having to flip the keyboard out to get not only the touchscreen but also the status LED to work is just so weird and makes me doubt that it's a pure broken digitizer or lose flex cable issue, so I'm wondering whether it would be better to first try reverting to a stock ROM before taking on the messy sticky glue stuff (I should be fine but still, never done it before)?
Many thanks!

From what you describe my best guess would be the main flex cable is what needs to be replaced. Flash a touch based recovery and see if you have the issue there as well, if so its very unlikely that its anything but a hardware fault
Sent from my Nexus 4 using Tapatalk 2

Thanks for the heads-up, I've been playing around a bit more with software and I do manage to get the screen working again occasionally, typically after the second boot into a newly flashed ROM or restoring a backup, and only until one or two reboots later when it becomes completely unresponsive again. I've tried CM 7.2.0 as well as Flinny's Andromadus 10, and it is only complete flashing that does the trick, cache wipe or factory reset alone does nothing. The two occasions where the touchscreen worked were still limited to when the keyboard was flipped out, and it also had to be flipped out during boot, otherwise nothing would work. I've learned to navigate my way around the phone by just using the hardware navigation button, but I'll have a close look at the flex cable when I take it apart to replace the earpiece speaker tonight...

Hello,
so I took my dear phone apart yesterday to replace the broken earpiece - everything went fine but after reassembly the replacement earpiece isn't working either, which leads me to think that all those little broken bits might actually be related to some contacts being a bit lose, all in the same region. Should've thought about that earlier really since the earpiece and the LED (only works when keyboard flipped out) are both in that top region that the digitiser data presumable also has to run through before passing through the flex cable.
In any case, I also took a picture of the flex cable which is slightly bent but doesn't seem straightforwardly damaged (see attachment, that thing on the right is *not* a rip). Think it's worth trying to replace it anyway?
What was truly bizarre is that after the first boot following reassembly the touchscreen worked quite consistently for the entire evening - I thought I might've fixed a lose contact by un- and replugging the digitiser cable, but then the screen went nonreactive again at some point. I wonder if the working screen was again actually related to some software reset caused by the battery being taken out for so long? In the meantime the actual screen and trackball are still working away perfectly. Bizarre.

Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)

obstacle3 said:
Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)
Click to expand...
Click to collapse
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone

fireball0093 said:
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone
Click to expand...
Click to collapse
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]

obstacle3 said:
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]
Click to expand...
Click to collapse
That's not a bad cost at all. I know I'm going to have to replace my keyboard in probably 2 months or so (maybe sooner) because some buttons are starting to not work. Other than that fact my phone is currently still going strong for being going on a 3 and a half year old phone

LCD replacement issue

Hi all - having issues replacing the LCD/digitizer in my z1c. Initially I had dropped and cracked the glass - and the screen became unresponsive - although the LCD display still worked. I bought a replacement screen and during installation when I first turned it on to test it - there were vertical lines all over it, then after disconnecting and reconnecting it, it did never lit up at all. Hence I sent that screen back as defective. I now have received another replacement screen from a different provider. Similarly, after connecting and attempting to test it, this screen LCD never displays either. However - I can tell the digitizer part works because I can hear the screen beep when I touch it. Is there something I can reset to kick the LCD back into operation? I will say that while troubleshooting initially - I tried a full reset using the sony PC tool - and I went through a SW upgrade along with the full reset - so I bet I am back at the initial language setup menu - on the newest SW version. Can there be something screwed up with that - or with the firmware or something? Thinking its got to be something on the phone side, do to the consistant failure with different replacements.
Any help is appreciated - if I can't get this screen to work I'll prolly just give up on the darn thing and get something new.
thanks!!!
skiller

Touchscreen not working at all - phone is otherwise fine. What to do now?

Hi.
I would be really grateful for some advice.
I bought this phone (64GB version) in December 2019 (so out of warranty) and have been really pleased with it.
I scratched the screen, quite badly, about 3 months ago but it has been completely fine.
The phone was in pocket, when I was out in the rain the other day, and I noticed that the touch screen was completely unresponsive.
I tested the phone, with a mouse and an OTG USB cable, and it works completely fine - i.e. other than the touch screen not working, the phone is completely fine.
My question, now is what to do.
I have tried to dry the phone out for 48 hours (as recommended), but the screen will not work at all.
A few questions:
1. Is there any way I can check the phone for an error code in respect of the screen?
2. How much would it be to have a replacement screen replaced?
3. Is there a possibility that the screen is fine, but there is something on the phone's board that is in fact at fault?
4. Should I consider, economically, to just get a replacement instead - either the same phone or something else?

elsmandino said:
Hi.
I would be really grateful for some advice.
I bought this phone (64GB version) in December 2019 (so out of warranty) and have been really pleased with it.
I scratched the screen, quite badly, about 3 months ago but it has been completely fine.
The phone was in pocket, when I was out in the rain the other day, and I noticed that the touch screen was completely unresponsive.
I tested the phone, with a mouse and an OTG USB cable, and it works completely fine - i.e. other than the touch screen not working, the phone is completely fine.
My question, now is what to do.
I have tried to dry the phone out for 48 hours (as recommended), but the screen will not work at all.
A few questions:
1. Is there any way I can check the phone for an error code in respect of the screen?
2. How much would it be to have a replacement screen replaced?
3. Is there a possibility that the screen is fine, but there is something on the phone's board that is in fact at fault?
4. Should I consider, economically, to just get a replacement instead - either the same phone or something else?
Click to expand...
Click to collapse
Check Developer options > Show Taps to know where the tap location of screen not working. If it has 'dead touch' partially or all of it, the digitizer or the touch layer is damaged. Mine was damaged at the right edge of screen where it did have a row of dead touch. I did replace mine. I recommend Screen + Frame package rather than screen only or even difficult touchscreen only.
It did cost $20 + $2.99 shipping on our online shop (Lazada, a Southeast Asian AliExpress affiliated online shop) for replacement of screen + its frame package. The risk is that it is not original screen anymore (not made by Xiaomi glass) and sometimes, it's a lottery to get working screen. You can do it yourself or assist it with your friend (or technician) who knows how to replace phone's screen.

Screenshot of the said developer option

Touch not working after screen replacement

Hi guys
I wanted to ressurect my old moto g5 (cedric xt1676) which i was not using for a longer time. Screen was cracked but touch worked just fine. I bought screen replacement assembly and connected it. Screen (picture) is working fine but touch is not working at all. Is there any way to solve this problem? What i found untill now is that after some update motorola/lenovo disabled support for 3rd party screens - one i bought is stated to be "original" but i doubt it.
I did a factory reset before removing old screen, after connecting new one, start menu was in russian (i can't read bukvas so its a guess ), after another reset it is back to english but touch is still not working. There is a padlock symbol in top left corner of the screen.
I just wanted to fix the old phone to give it to the family member but now i spent so much time on this issue that i want to fix it very badly.
Hope that someone can and want to help me.

At the end of the day it's all down to if the correct parts were used and if it was fixed correctly. Nothing we can really help with here.

It's Russian ransomware screen
Seriously always use OEM parts.
Make sure all connectors are intact; remove and inspect contacts. Make sure you didn't miss a ground or data connection; sometimes they are just contact points between assemblies. Using the wrong length screw may cause a missing contact pathway. Assemble exactly the way it was.
The mobo may have been damaged when the display was broken. High G impacts can internally damage chipsets and crack solder joints. Flexing a multilayered mobo can break internal traces.

Sorry to hear that. Anyway - i have nothing to loose so i would try with olderversion of android - is it possible to instal without working touch in the phone?