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Guys, I need a little help here. I've rooted my share of phones, and even some tablets, but the Evo i bought a few days ago has been a nightmare.
For some reason, and I can't tell why, this thing will not be recognized by Windows.
It always shows up as "Unknown Device" under the USB catagory on Device Manager.
I've tried different OS versions (Windows 7 64Bit, Vista 64bit, Even Mac). I've also pulled down every form of driver I can think of (SDK Orginal version, HTC Sync, Hboot Versions, etc.)
I just cannot get this thing to be recognized. And if I manually try to update the driver and point it to one that I've downloaded, Windows tells me that the most current driver is already installed.
The bottom line is that I need to be able to connect to the phone from the comp in order to push stuff via ADB and throw commands at it. The same unknown device situation happens when the phone is in bootloader or actually booted into Stock Froyo (2.2)
Has anyone ever seen anything like this? I know i haven't, and it's buggin me out.
buster3845 said:
Guys, I need a little help here. I've rooted my share of phones, and even some tablets, but the Evo i bought a few days ago has been a nightmare.
For some reason, and I can't tell why, this thing will not be recognized by Windows.
It always shows up as "Unknown Device" under the USB catagory on Device Manager.
I've tried different OS versions (Windows 7 64Bit, Vista 64bit, Even Mac). I've also pulled down every form of driver I can think of (SDK Orginal version, HTC Sync, Hboot Versions, etc.)
I just cannot get this thing to be recognized. And if I manually try to update the driver and point it to one that I've downloaded, Windows tells me that the most current driver is already installed.
The bottom line is that I need to be able to connect to the phone from the comp in order to push stuff via ADB and throw commands at it. The same unknown device situation happens when the phone is in bootloader or actually booted into Stock Froyo (2.2)
Has anyone ever seen anything like this? I know i haven't, and it's buggin me out.
Click to expand...
Click to collapse
I've never seen that before. Wish I had something for ya. Is the Evo brand new or used? Are you sure the usb cable is good? I've seen a bad cable cause some headaches before. Wish I had more for ya, sorry man.
Sent from my PC36100 using XDA App
EVO is not new. I bough it from cragslist a few days ago. It seems to work fine otherwise. Not rooted for sure, and running Sprint original 2.2.
I did try a couple of different USB cables just to be sure, and had the same results.
The funny thing is that even though I was never able to get it "recognized" on any of my machines, I was able to get ADB so "see" it for a while. I started the rooting process by pushing files to it via ADB and even sent a reboot command to it.
Once it rebooted, that's when it all went bad. It was still showing as unrecognized (just like before), but now ADB can't see it at all. Keeps telling me no devices are connected.
Even my friend's Mac Air (which supposedly doesn't need any kind of drivers to see the phone) can't see it either.
It's just weird...
perform a hard reset, maybe a rogue app or setting got messed up,
fastboot screen>clear storage>yes
Tried that as well. Sorry i didn't mention it in the original post.
I think I've pretty much tried everything that's somewhat logical at this point.
Now I'm looking for the "illogical" ideas.
Make sure usb debugging option is turned on in settings>applications>development and the phone is in charge only mode. Then it should be recognized and you should be able to use adb.
Debugging was turned on already. I made sure of that.
As for the mode of connection I've tried them all with mixed results.
Here's what I've seen so far...
Charge only - unrecognized device in Device manager, and ADB can't see it.
HTC sync - unrecognized device in Device manager, and ADB can't see it.
Disk Drive - unrecognized device in Device manager, and ADB can't see it.
Internet Sharing - never tried it.
Here's the weird part. If i uncheck Debugging and set the phone to HTC Sync, I am sometimes able to get ADB to see it.
This is just confusing...
What happens if you uninstall HTC Sync and just leave the drivers installed? Could work I suppose. I know unrevoked says to make sure you uninstall HTC Sync and install the ADB drivers.
try this. connect your evo to a machine running xp. i had the same problems rooting one evo using windows 7. connected to a machine running xp ,zipped right through without a hitch.
HOPE THIS HELPS YOU IN YOUR QUEST
Thats what I tried on the Vista box.removed HTC sync, and left the HTC drivers.when that failed I removed the drivers too and replaced them with several different ones I found online.none seemed to work.
The strangest part is that all guides seem to say that MAC OS should just see it without any drivers.
I borrowed friends MAC air and it didn't see it either.
I'm not sure which USB drivers you are using, but these work for me. Uninstall the drivers first, then install this. I hope it is legal to put these here and if not I am extremely sorry.
PS you could try a Linux Live CD and it will see it without drivers or go with Wubi which installs Ubuntu on your Windows hard drive and can be uninstalled just like any other program. It gives you the option to boot into Ubuntu or Windows on bootup. Neat little program and it is faster than using the live CD. Go to this link Wubi and click the Start Download button to download Wubi.
Those seem to be the same drivers I've tried (well those and a ton of others as well).
I'm gonna give that LiveCD idea a shot. Burning it now.
If not, I'm gonna try to find an XP machine somewhere.
I've got a couple of VM's on my machine running XP, but since the main Win7 Machine doesn't see it, it can't seem to pass the USB connection over to the XP VM.
Man, I have to say, this is just the most complicated rooting process I've ever seen. If this was my first root attempt, I'm pretty sure I'd leave Android forever
It usually is a painless operation to root the Evo. For some reason you are having a difficult time with driver installation. It seriously has to be something simple that has been missed, because I have rooted mine and several friends Evo's and it was very easy. I had a MyTouch 3g 3.5mm before this Evo and talk about a pain. Before the Universal Auto root app you had to make a gold card first and that in itself took over an hour. It was my first root and it was very difficult and time consuming, so to see how easy the Evo was no matter which way I do it made me very happy.
buster3845 said:
Thats what I tried on the Vista box.removed HTC sync, and left the HTC drivers.when that failed I removed the drivers too and replaced them with several different ones I found online.none seemed to work.
The strangest part is that all guides seem to say that MAC OS should just see it without any drivers.
I borrowed friends MAC air and it didn't see it either.
Click to expand...
Click to collapse
yes the mac doesn't require additonal drivers to run adb however u need to make sure the directory is properly set in terminal so adb knows where to pull commands from... on windows did u try uninstalling everything phone related? SDK, HTC Sync, the whole nine yards then try reinstalling only the sdk and the usb drivers? I know with the lastest SDK the usb driver is not included for some reason or at least it wasn't with mine... then one day my adb just randomly stopped working and a uninstall/reinstall cleared up everything... try this usb driver and see where it gets u. Don't know if it's any different that wat the guy above posted but worth a shot. Reinstall the appropriate SDK first then i would recommend plugging the evo into the pc with no usb drivers installed then when it cant automatically find the drivers direct it to the file u downloaded and it should pull the necessary drivers from there and see if that does the trick...
View attachment android-usb-driver.zip
No dice so far guys...but i have made progress in identifying the issue (sort of).
So here's the deal - the ONLY way the phone is recognized is if i toggle the "debugging" setting.
If i plug the phone in with the switch set on (meaning USB Debugging enabled) the phone is not recognized. Pointing the unknown device to the drivers (any drivers) does nothing.
However, if i plug the phone in with the switch set off, it finds a usb mass storage device. Then i turn the debugging switch on, and it finds the ADB Android phone with no issues. Then i can push commands via ADB without any problems.
The problem i have is that I cannot toggle that switch if i boot into HBOOT menu. So the comp never see's the phone.
I've tried this experiment on Win7-64bit, Vista-64bit, XP 32bit, and even MAC.
The same situation seems to apply everywhere, and with all of the drivers I've tried. None of them seem to allow the phone to be plugged in and automatically be found. The only way for the comp to see the phone is if i toggle the debugging switch off, then on.
At this point, I'm ready to put out a bounty on this. $20 via PayPal to anyone who can walk me through it. Bottom line is that I need to be able to see the phone without having to toggle the debugging switch. That will allow me to boot into HBOOT and still send commands to the phone via ADB.
Thanks for all the help guys. Hopefully, we can get this resolved.
**BUMP**
Anyone care to take a shot??
A few of you know me already from my thread where I asked a million questions before attempting to install a custom ROM on my new KF. Well, it still went completely south somehow, so here I am.
So, I'm stuck with the stock Kindle Fire logo on the screen, and and can't get it to go anywhere.
Here's what I did:
Downloaded KFU, installed the drivers, plugged in the Kindle,and ran KFU. ADB status online, boot status 4000.....so everything seemed good, from what I've learned. Also looked in Device manager, and it showed up as Android phone, or whatever it's supposed to say. I figure I'm good to go.
My plan is to install TWRP,FFF, and root it, then boot into TWRP, and flash the ROM. The first thing I did(and it seems wrong now) was try to install FFF, instead of TWRP. I think that's the wrong order, but not totally sure if it matters, but it's my assumption that it does.
So, as soon as I sent the command, for some reason, my computer got this blue screen with some message that I didn't have time to read, because it restarted right after. It still said everything looked good, so I tried again to install FFF. I think the "crash" was just coincidental, because it didn't act like that the second time, but whatever.
Anyway.......said it was installing FFF, and then it went to <waiting for device>
I figured ...ok...need to wait.
After about 10 minutes of waiting, I held the power button down until it turned off, then turned it back on, because someone said that's what you should do if this happens. Well, essentially.....since then, I've not seen anything but the Kindle Fire logo on the screen, and it feels like I've tried everything. A forum member spent some time on the phone with me, and we tried everything he knew.....no luck.
At one point, someone told me to uninstall the drivers and reinstall them, which I did, but upon reinstalling them, nothing changed, and the computer no longer even recognizes it being plugged in as a USB device, the drivers don't show now in device manager, even though I told KFU to reinstall them. To me that's weird, and seems like a major problem, because the computer isn't "seeing" the device, but that's mu humble opinion. I'm at a total loss, and would sure appreciate some help bringing this thing back.
Thanks....immensely, in advance!
Make sure you reboot your computer. Also if you can, switch USB ports. Pay attention to your device manager when doing so. Trying on a different computer can also be helpful.
If nothing you do results in any change, it's time to give up on Windows and create a Linux LiveUSB. Linux is extremely stable and pretty easy to set up and send adb/fastboot commands with. If you do decide to take that route, Ubuntu is pretty much the standard and version10.4 generally works better than later versions.
soupmagnet said:
Make sure you reboot your computer. Also if you can, switch USB ports. Pay attention to your device manager when doing so. Trying on a different computer can also be helpful.
Click to expand...
Click to collapse
I rebooted, switched ports, and it didn't seem to change. The computer didn't even recognize it being plugged in. I just plugged in a flash drive, just for fun, and got the message that USB device was detected, so it's not the computer....to me anyway. Also tried plugging the Kindle into my wife's older Dell, and it gave me a message that a USB device connected to the computer wasn't working properly.
soulweeper51 said:
I rebooted, switched ports, and it didn't seem to change. The computer didn't even recognize it being plugged in. I just plugged in a flash drive, just for fun, and got the message that USB device was detected, so it's not the computer....to me anyway. Also tried plugging the Kindle into my wife's older Dell, and it gave me a message that a USB device connected to the computer wasn't working properly.
Click to expand...
Click to collapse
Use the KFU on the laptop to install the drivers and see if that makes a difference.
soupmagnet said:
Use the KFU on the laptop to install the drivers and see if that makes a difference.
Click to expand...
Click to collapse
The older Dell is a desktop, is that what you meant? Just try installing drivers via KFU from there?
soulweeper51 said:
The older Dell is a desktop, is that what you meant? Just try installing drivers via KFU from there?
Click to expand...
Click to collapse
Yeah, that's what I meant.
Why Windows fails to install/load the drivers for fastboot is really a mystery to me. It obviously has the adb part of it working or you wouldn't be in fastboot in the first place.
You need to provide details on exactly what's going on when Windows attempts to load drivers.
Turn up the sound volume on your computer. With the device connected to your PC, turn it (the Kindle Fire) off and back on. When the device puts itself into fastboot, Windows will provide a series of two tones.
low->high means it's connecting
high->low means it's disconnecting.
If you get the low->high tones without the high->low tones following them up, you should be seeing SOMETHING change in the device manager. Don't gloss over the details with "Android phone whatever" but report what you see. The device drivers post in the beginner's guide has details on what should appear in the device manager.
EDIT: Also do this...
http://support.microsoft.com/kb/315539
Even with the device disconnected, you should see 4 devices under "Android Phone" if you've managed to get those device drivers installed from KFU.
kinfauns said:
Why Windows fails to install/load the drivers for fastboot is really a mystery to me. It obviously has the adb part of it working or you wouldn't be in fastboot in the first place.
You need to provide details on exactly what's going on when Windows attempts to load drivers.
Turn up the sound volume on your computer. With the device connected to your PC, turn it (the Kindle Fire) off and back on. When the device puts itself into fastboot, Windows will provide a series of two tones.
low->high means it's connecting
high->low means it's disconnecting.
If you get the low->high tones without the high->low tones following them up, you should be seeing SOMETHING change in the device manager. Don't gloss over the details with "Android phone whatever" but report what you see. The device drivers post in the beginner's guide has details on what should appear in the device manager.
EDIT: Also do this...
http://support.microsoft.com/kb/315539
Even with the device disconnected, you should see 4 devices under "Android Phone" if you've managed to get those device drivers installed from KFU.
Click to expand...
Click to collapse
I just did exactly what you said......plugged it in, turned it off. Turned volume all the way up, turned it on....no sound of any kind.
The weird part is when I first installed the drivers, I checked it by plugging the device in, and had adb status online, staus 4000, plus I went to the device manager, and I remember two things that said android phone. One said android phone, and the other said android something or other. And, it was seeing the device and everything seemed hunky dory, and I guess at that time it was???
I did uninstall and reinstall the drivers via KFU, and it says it's installing them, but never again have I seen anything in device manger that says Android anything. That is just wrong to me.
Personally I think you're spinning your wheels with Windows and causing yourself more headache than needed.
Create a bootable Linux LiveUSB on a thumb drive with Ubuntu 10.4 and get Android-SDK installed on it.
[Edit:]fixed spell check fail
I'm starting to think you've killed your bootloader or got a bad flash when your machine crashed. This is why I suggested you flash your recovery first, because you can still fix that through the bootloader if a recovery flash goes wrong.
In any case, I think soupmagnet is right... FireKit is probably the next thing you should try if Windows won't even recognize the device being there. If on top of that, I'm right about your bootloader, you're going to have to crack your case open and put it into USB boot mode because Firekit won't be able to fix that on its own.
kinfauns said:
I'm starting to think you've killed your bootloader or got a bad flash when your machine crashed. This is why I suggested you flash your recovery first.
Click to expand...
Click to collapse
Trust me.....I realized not too long after that I had done the wrong order. I even had a note to myself right here that said:
TWRP
FFF
Root
For the life of me, I don't know why I did FFF first.
All the questions I asked, and as anal retentive as I am, I totally screwed that part up, which may be the entire problem. Trust me.......I'm pissed.
You should at the very least, set up the Android-SDK on your LinuxUSB and check to see if it's just a driver issue you're dealing with. Linux handles the drivers for Android devices much better, and in most cases, easier than with Windows.
kinfauns said:
I'm starting to think you've killed your bootloader or got a bad flash when your machine crashed. This is why I suggested you flash your recovery first, because you can still fix that through the bootloader if a recovery flash goes wrong.
In any case, I think soupmagnet is right... FireKit is probably the next thing you should try if Windows won't even recognize the device being there. If on top of that, I'm right about your bootloader, you're going to have to crack your case open and put it into USB boot mode because Firekit won't be able to fix that on its own.
Click to expand...
Click to collapse
Can I ask what Firekit is?
Firekit is a tool used to fix major problems easily. I would use it as a last resort because there isn't a command for just installing TWRP without the bootloader.. Get your Android-SDK installed and I'll help you with the drivers and platform-tools install.
soupmagnet said:
You should at the very least, set up the Android-SDK on your LinuxUSB and check to see if it's just a driver issue you're dealing with. Linux handles the drivers for Android devices much better, and in most cases, easier than with Windows.
Click to expand...
Click to collapse
I'll just be honest and tell you that I have no idea what you're talking about. I don't mean that in a bad way.......I'm not some computer whiz that speaks the same language as a lot of you. Right now I wish I had left the freakin thing alone with Go Launcher Ex and called it a day. I'm really pissed off right now....that's not your fault.
I don't suppose that Factory Cable will do anything for this situation, correct? The guy said he will send it ASAP FWIW.
Had to ask.
soupmagnet said:
Get your Android-SDK installed and I'll help you with the drivers and platform-tools install.
Click to expand...
Click to collapse
Can you kindly tell me how I get to the point you're speaking of?
Sorry....this stuff is foreign language to me.
Do I have to install ubuntu on my computer?
Take a breath...relax. We'll walk you through it.
Get a thumb drive w/approximately 1Gb of storage and create a bootable LiveUSB.
soupmagnet said:
Take a breath...relax. We'll walk you through it.
Get a thumb drive w/approximately 1Gb of storage and create a bootable LiveUSB.
Click to expand...
Click to collapse
Should I trust this method?
https://fedoraproject.org/wiki/How_to_create_and_use_Live_USB
I know NOTHING about this.
EDIT: Never mind.......that's another OS......damnit!
Can't I just play dumb, and send it back? I hate to say that, but.....
I guess this is it
http://www.linuxliveusb.com/en/download
^See.......trying as hard as I can to keep a good attitude.
That will work. Download Ubuntu 10.4
Okay, this is the second time this error has popped up and it's starting to get on my nerves. Anytime I plug my phone into ANY USB port, and this is counting both 2.0 and 3.0 ports, I get the error bubble: Hardware ID Missing. Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device." Honestly, this is beyond irritating.
For one, I am not going to reinstall Windows 7. That's too much hassle for this. Second, ever since someone plugged their Droid into my USB cable so they could charge up their phone, this message started appearing. I tried to reinstall drivers (Samsung driver exe said it couldn't install), uninstall, disable, etc etc, but finally managed to get the damn computer to read it when I stuck it in the 3.0 USB port. Now, just 10 minutes ago, I plug the phone in, I get that error, on a 3.0 USB port.
So, now I have no idea what is going on, nor how to fix it. I've tried searching, but there are no answers. Or, the possible "solutions" don't even work even remotely close.
I could really use some help on this. And, again, please do not mention "Reinstall Windows". That's just too much of a hassle and I'm not going to do that.
You may not want to try this either but try a system restore
Sent from my SPH-L710...if some one helps you press the thanks button
Volknochi said:
Okay, this is the second time this error has popped up and it's starting to get on my nerves. Anytime I plug my phone into ANY USB port, and this is counting both 2.0 and 3.0 ports, I get the error bubble: Hardware ID Missing. Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device." Honestly, this is beyond irritating.
For one, I am not going to reinstall Windows 7. That's too much hassle for this. Second, ever since someone plugged their Droid into my USB cable so they could charge up their phone, this message started appearing. I tried to reinstall drivers (Samsung driver exe said it couldn't install), uninstall, disable, etc etc, but finally managed to get the damn computer to read it when I stuck it in the 3.0 USB port. Now, just 10 minutes ago, I plug the phone in, I get that error, on a 3.0 USB port.
So, now I have no idea what is going on, nor how to fix it. I've tried searching, but there are no answers. Or, the possible "solutions" don't even work even remotely close.
I could really use some help on this. And, again, please do not mention "Reinstall Windows". That's just too much of a hassle and I'm not going to do that.
Click to expand...
Click to collapse
I had the same issue what ended up fixing it for me was watching when I plugged the phone in after a clean driver install and stopping Windows from downloading and installing an updated driver. Dont know if its the same for you but that fixed it for me. I was really frustrated by it and found no help either.
probably an easy fix
definitely don't need to reinstall windows or do a restore. But just to be sure, you don't have kies installed right? Seems to cause problems.if there's no kies installed, go into the device manager and find your phone whatever it's listed as right click and uninstall. Check the little box that says, "delete the driver software for this device". do this for any devices relating to yours. Including the stuff under modems,ports,USB controllers.and tick that box that delete driver software for this device every time you uninstall something. Now, not saying it's necessary but wouldnt hurt, reboot the pc. Then with your phone unplugged, reinstall the Samsung drivers for the phone. Now to make sure windows doesn't DL its own drivers,disconnect from the internet and plug the phone back in. Should be all good.
I won't do a system restore, that won't do anything. Not to mention it would erase some programs that were installed (not related to phone). So, not doing that. Also, my computer will not automatically update any drivers or any thing else, as I have it set to manual mode.
And, I do not have Kies installed. It never worked for me properly, when it came to driver installation. I've done the "go into device manager" bit many times before, it still likes to play the "Hardware ID doesn't match" card. Drivers won't install either. I don't know what it is, but damn this is the most stubborn thing I've ever encountered.
i've post this in other forums today. what i do to get it working is i toggle USB debugging and try it out, then start toggling the ptp and mtp until it works. the combo that works for me is turn on debug, plug in computer, unplug, turn off debug, plug in. if it doesnt work then i toggle back and forth MTP and PTP. 5 tries at most, for me. Also, i did a nandroid back to my oem ICS that was 2 weeks old and just rooted. the problem is worse there. i'm using freegsmr6 with trinity kernel on Tmo. hope it helps.
Ditto
Yeah that whole "Hardware ID missing" was an irritating situation. This is what I recommend as far as making it work.
1. Plug in.
2. When you get the error message, I think its because of a conflict with the ADB interface. Go to Settings, Developer Options, and check off USB Debugging.
3. Plug in once again and it should work. If not, try toggling between Camera and MTP.
I have Windows 7 Ultimate and it works fine for me
I always get that error as well with my SGS 3. I have to reinstall Kies everytime it does that which is annoying.. ANyone has a permanent solution about this?
Fix for me was...
1-plug in phone. Get the hardware ID message. Leave phone plugged in.
2- open device manager. Click on. Android Phone and Uninstall Samsung Android ADB Interface. Also check the "delete software driver" when the dialog box shows.
3-still in device manager. Scroll down to Universal Serial Bus Controllers. Uninstall Samsung Mobile USB Composite Device.
4-unplug phone.
5-reboot pc.
6-install SAMSUNG USB drivers from their site or from here
http://www.epiccm.org/2012/06/cwm-recovery-on-all-sgs3-lte-variants.html?m=1
7-reboot or not. Plug in phone.
This worked for me and no issues for the last 6 days. YMMV..
this works!
stevounit said:
yeah that whole "hardware id missing" was an irritating situation. This is what i recommend as far as making it work.
1. Plug in.
2. When you get the error message, i think its because of a conflict with the adb interface. Go to settings, developer options, and check off usb debugging.
3. Plug in once again and it should work. If not, try toggling between camera and mtp.
I have windows 7 ultimate and it works fine for me :d
Click to expand...
Click to collapse
But why this problem now out of nowhere when everything worked fine before.
Sent from my SPH-L710 using xda app-developers app
Hardware ID missing - SOLVED!!
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
UPDATE!! (Oct.11.2012)
After a few Kies updates and going through various ROM's:
- the procedure listed above works 100% but a few steps are just not needed (redundant) - see bellow
- the problem is mostly caused by Windows "forcefully" trying to install its own drivers, rather than allowing Samsung's suggested.
- Samsung's fault is providing "updated" drivers that don't always work (hence, use the suggested 1.4.6.0 drivers)
- Following EVERY Kies update, DISCONNECT from internet before plugging your phone (otherwise you'll have to go through this, AGAIN).
Some suggested here that plugging the phone into a different USB port (without disconnecting from internet) would be the culprit - which happens to be true, but as a mere effect, not the cause: every time an unknown device is plugged into a different USB port, Windows is trying to download/install the appropriate drivers if it doesn't recognize the hardware - and there you are again.
So, the simplified procedure becomes:
1. Not needed - leave Kies installed, as is - no harm at all
2. N/A
3. YES
4. Not (always) required
5. MUST
6. MUST
7. MUST
8. Yes
Furthermore, if still interested in connecting your I747(M) as UMS (USB mass storage) the solution presented here works. I tested it myself - read my comment on this post for the very few existing hiccups.
- while installing the USB mass storage device drivers you don't have to disconnect from the internet
Install Drivers
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
tyler1037 said:
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
Click to expand...
Click to collapse
For someone experiencing the "hardware ID missing" error, just reinstalling the drivers won't do anything. Like many others, I've been banging my head trying to solve this for quite some time; the suggested steps are truly a compilation of successful ideas and trials mingled with tons of frustration, coming from my own experience as well as from many different people and forums.
If, on the other hand, you had a different type of connectivity issues - without this error, then, yes, reinstalling the drivers is Samsung's recommendation.
billard412 said:
definitely don't need to reinstall windows or do a restore. But just to be sure, you don't have kies installed right? Seems to cause problems.if there's no kies installed, go into the device manager and find your phone whatever it's listed as right click and uninstall. Check the little box that says, "delete the driver software for this device". do this for any devices relating to yours. Including the stuff under modems,ports,USB controllers.and tick that box that delete driver software for this device every time you uninstall something. Now, not saying it's necessary but wouldnt hurt, reboot the pc. Then with your phone unplugged, reinstall the Samsung drivers for the phone. Now to make sure windows doesn't DL its own drivers,disconnect from the internet and plug the phone back in. Should be all good.
Click to expand...
Click to collapse
Just wanted to say thank you. Did this and the last 2 days, works everytime. I made sure that after the first time I plugged the phone in after doing all this, and the screen pops up asking what I wanted to do, made sure to check the box for "do this everytime" and then choose the view folder option or whatever that is.
Thank you again,
Whiteice
One thing I have tried which might help others - I had the Android Developers toolkit installed on my machine, which I've removed and I also removed the HTC Sync software which was for my old desire.
Rebooted, installed the SG Toolkit (can't remember which post I found it in) and then chose option one after selecting firmware to install drivers.
I cancelled the "Windows Updates" bit of the driver detection and it found the first item, and had "item disconnected" for the remaining three.
Unplugged and plugged back in and voila it works.
This worked for approx 5 mins and then stopped, however I did all the above with debugging on, debugging is now off and all seems well (touch wood). However looking at putting on a different kernal to expose storage as mass storage and also get around cifs issues.
Hope this helps someone.
nacos said:
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
Click to expand...
Click to collapse
Thank you so much for this. This solution worked for me.
nacos said:
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
Click to expand...
Click to collapse
Thanks for this i will try it tomorrow as still new to these tabs.
For moment i change to camera PTP and it pops up, so at least i can use it for now.
Will let you know how i get on.
Best wishes :good:
adamspud said:
One thing I have tried which might help others - I had the Android Developers toolkit installed on my machine, which I've removed and I also removed the HTC Sync software which was for my old desire.
Rebooted, installed the SG Toolkit (can't remember which post I found it in) and then chose option one after selecting firmware to install drivers.
I cancelled the "Windows Updates" bit of the driver detection and it found the first item, and had "item disconnected" for the remaining three.
Unplugged and plugged back in and voila it works.
This worked for approx 5 mins and then stopped, however I did all the above with debugging on, debugging is now off and all seems well (touch wood). However looking at putting on a different kernal to expose storage as mass storage and also get around cifs issues.
Hope this helps someone.
Click to expand...
Click to collapse
The Android Developers toolkit DOES install the USB drivers 1.4.6.0 - which seems to be the ONLY one that works, BUT the rest of the steps suggested in my previous post are needed in order to get rid of the problem - otherwise the fix is just temporary.
Re-loading OS drivers corrected issue.
tyler1037 said:
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
Click to expand...
Click to collapse
I removed the updates to Kies on my Note and uninstalled the Kies update on the PC which is what started this issue of the OS not recognizing the device and then a fresh driver load for my phone from the Samsung site. Worked Perfectly, Thanks!
Cowoholy
I've read some people are having trouble with GN2 when connecting it to a PC via a USB cable. I've been having that problem as well.
I've found some suggested solutions, but none worked for me:
Code 10 error device manager
Missing Hardward ID fix
I found a partial solution. It's limited in what is solves. This is good for a user who is looking just to be able the phone USB storage so you can transfer files and what not. This does not give access for ADB. This will get rid of the need to plug and unplug the usb cord, or enable or disable USB debugging or whatever else people need to a bunch of times for the phone to finally be recognized by their machines. This works in Windows 7 64bit; I assume 32 bit. Don't know about Windows 8 (if there is the problem)
Basically, uninstall the Samsung USB drivers. Then just reconnect the GN2 to your PC. Let Windows install it's drivers. You'll see failures for Ssmsung and ADB, but still have access. You'll get the same access with and with USB debugging. Below are pics showing the results of driver installation by Windows, and hardware device properties. If you click the picture, you get see a large image of the screen shot.
Without USB debugging
WIth USB debuggind turned on:
Maybe someone with more knowledge can figure out the rest to complete fix the issue. But I assume for most, this should be sufficient.
lovekeiiy said:
I've read some people are having trouble with GN2 when connecting it to a PC via a USB cable. I've been having that problem as well.
I've found some suggested solutions, but none worked for me:
Code 10 error device manager
Missing Hardward ID fix
I found a partial solution. It's limited in what is solves. This is good for a user who is looking just to be able the phone USB storage so you can transfer files and what not. This does not give access for ADB. This will get rid of the need to plug and unplug the usb cord, or enable or disable USB debugging or whatever else people need to a bunch of times for the phone to finally be recognized by their machines. This works in Windows 7 64bit; I assume 32 bit. Don't know about Windows 8 (if there is the problem)
Basically, uninstall the Samsung USB drivers. Then just reconnect the GN2 to your PC. Let Windows install it's drivers. You'll see failures for Ssmsung and ADB, but still have access. You'll get the same access with and with USB debugging. Below are pics showing the results of driver installation by Windows, and hardware device properties. If you click the picture, you get see a large image of the screen shot.
Without USB debugging
WIth USB debuggind turned on:
Maybe someone with more knowledge can figure out the rest to complete fix the issue. But I assume for most, this should be sufficient.
Click to expand...
Click to collapse
Hey....Thanks so much!! It's a good start.
With all of the brilliant developer on these boards, I'm surprised no one has come up with a fix yet. In good time!!!!
I figured most users on here aren't needing to use ADB after rooting, but want to access storage. I tried accessing using ADB, which I have installed on my PC but never use, and it wasn't connecting. I had to look up how to use it. When I asked for listed devices, nothing came up.
If you look at the threads listed, it appears it's a driver issue with Samsungs USB drivers. I figure at some point either Samsung or Microsoft will fix it, more than the developers here. Although, I think they'll probably find a solution faster.
HA! I'm glad I'm not the only one. I've been rebooting my PC to solve the issue. It only happens once in a while. I'll be watching this thread. Thanks
I know this isn't exactly on topic but I've seen this discussed here and other forums as far as "properly" ejecting the Note 2/GS3 from your PC. Some say you just pull the USB, it will not corrupt etc. I just wanted to share that you can eject(windows). Just go to Devices and Printers, you will see SPH-L900 in your list. Right-click and eject. Probably means nothing but figured I'd share for those that feel iffy about just pulling the plug
I just pull my USB. I don't do the whole eject thing. The "having" to do the eject thing basically went out when Windows 7 arrived. I've been doing this method for couple years with Windows 7 for various devices. Never an issue.
And even faster than when you mention, if on WIndows 7, you go to the task bar to the right, there is a triangle that shows all your running background apps. Click that, right click the USB icon. It should be listed. If not, there is a "open devices and printers" which takes to the same place.
So, I have found a couple other posts on this issue but none of their solutions have worked for me.
Ill start with the set up I am currently on:
-Stock Official Android N (US Unlocked)
-Firmware 2.28.617.8
-T-Mobile with CID changed to run US unlocked
-S-off and unlocked
-Using windows 10 with ABD Fast boot file (not sdk)
So I have the drivers installed. Originally I was just using the HTC sync software drivers but moved to drivers I found in a forum post here, which unfortunately did not work.
USB Debug is checked.
My phone shows as connected and I can run ADB Devices and see it in the list until I ADB reboot bootloader. Once it is booted into bootloader ADB no longer sees the phone. Checking device manager shows that the phone is connected with no exclamation mark or question mark next to it.
I have restarted and reinstalled several times with no luck. I even run a usb bootable copy of Linux Mint hoping that it may just be an MS issue but I have the same problem on Linux whether I sudo or not.
Since I have had the phone ADB has worked whether in fastboot or not. It was only until I ran the official RUU and upgraded to Android N that it has stopped working. If I am not mistaken, in MM there was a popup when you had USB Debug enabled and connected to a pc that asked if you wanted to use that pc (or something like that). I am not seeing that pop in N.
Any help would be greatly appreciated as I would really like to get twrp installed and rooted.
Thanks all.
I have spent the past couple hours fiddling around with this and thought I would add and update.
I downloaded and installed Android SDK, updating everything and adding the Google USB drivers. Unfortunately this did not work. Same result.
I did however just find that if I go to the stock recovery and select the Apply update from ADB option, the device is recognized again in my cmd window.
Am I missing something. Is there a new procedure for flashing things like twrp with command lines? All the forums still show Fastboot as the method.
Anyway, that is it for my feeble brain for the night.
Sometimes it helps to use the usbdeview tool. It removes the link to drivers and gives you a clean start. Worked earlier for me. File is attached.
@Ludolf71
I gave that a try but it doesn't seem to help. Looking through the list of drivers there doesn't seem to be any driver conflicts and the only instances that show up on the list relating to my phone are the vendor drivers and the port that the phone is on.
At this point I am lost. I have spent hours reading forums and searching around for a solution. I am not sure what might have changed between running MM and updating to the current HTC RUU. Prior to installing the current RUU everything worked fine.
Looking though dev options there is an option to revoke USB debugging authorizations, is there a way to see the list of authorized devices? Also, I swear that in MM when I had debug on I had to authorize my pc when I plugged it in the first time after a fresh flash. Is that not the case anymore or is that option somewhere hidden that I am missing?
Has anyone put together an adb zip specific to the HTC 10 and the current firmware? Do to changes in the Android N firmware could this be the cause?
I tried Andoid SDK last night but I have to admit I am not very well versed in their software so I may not done it correctly. I have been modding and flashing custom rom since the poorly name MyTouch but have so far gotten by without having to use Google software suite.
Thanks all for the help.
Tried installing the HTC Sync Manager? That shall provide you with the correct drivers.
Yeah, I have installed and reinstalled the Sync manager several times. Like I said the phone is recognized using ADB devices while booted to OS but the second I adb reboot bootloader it is no longer seen.
I keep coming back to authorizations and i think this may be the issue. I see the option to revoke but I am not getting any options to authorize the PC I am using.
Solved: I was using the wrong command line as pointed out by xunholyx in another thread. Thanks @Ludolf71 for helping as well. Felling pretty dumb about this one
And why not help others with the same problem with provideing the link?
I'm stuck several hours now with that problem.
---------- Post added at 06:40 PM ---------- Previous post was at 06:40 PM ----------
And why not help others with the same problem with provideing the link?
I'm stuck several hours now with that problem.