Keep losing WiFi connections after enabling ssid broadcast on the router. - ZenFone 2 Q&A, Help & Troubleshooting

I think it is a bug.

I had a similar issue. If you know how to, try seeing up a reservation for your phone on the router and setting your WiFi settings on the phone manually.

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[Q] Wifi randomly disconnecting

An issue I am having is:
I will connect my phone to wifi it will connect fine and tell me I am connected.
I could then later on go into the market and try download something I will have wifi bars but the item will pause download. I then come back out to check if my wifi is still connected and it will say authenticating but doesnt change so I then turn the wifi off and back on. It connects again this time when I go back into the market to download something it works fine.
Anyone else have this issue?
Hey guys still having this issue where my wifi looks like its connected but when i go to settings->wireless&networks-> wifi status will say authenticating with wifi.
It only happens me in my house with my router which is a zyxel router doesn't seem to happen in my parents house.
Is there anything I can do to stop this as its really annoying?
funnyclub said:
Hey guys still having this issue where my wifi looks like its connected but when i go to settings->wireless&networks-> wifi status will say authenticating with wifi.
It only happens me in my house with my router which is a zyxel router doesn't seem to happen in my parents house.
Is there anything I can do to stop this as its really annoying?
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Click to collapse
Try changing the authentication type of your router's settings. And if you use MAC security for your wifi, you can disable it.
tkolev said:
Try changing the authentication type of your router's settings. And if you use MAC security for your wifi, you can disable it.
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Click to collapse
How do I change the authentication type?
funnyclub said:
How do I change the authentication type?
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Well it depends on your router but generally it's under Wireless->Security settings. Mine is with WPA-Personal authentication and TKIP algorithm.
Ok just to update this I have resolved the issue of my zyxel router by changing the security type from wpa-psk to wep.
Wep isnt as secure as wpa-psk but it suites consoles and portable devices better. Since I have changed I havnt been disconnected from the wireless.
I would say that your router has a problem with wpa authentication, I wouldn't recommend a wep authentication. If your wifi signal can be detected from the road where you live I could hack into it in about 10min and many other people plus there a custom antennas that can be made to detect signals and get better range etc.
I recommend you get a better router, something from netgear or belkin would do the job to keep your wifi safe and use wpa+wpa2 together with tkip+aes encryption.

[Q] Connecting to Wifi - Not Broadcasting

Must the router be broadcasting in order for the SGN to connect? I've always been able to setup without broadcasting the router for all to see, however I turned off wifi boradcasting and ICS cannot connect to the router, but will automatically connect if I'm broadcasting. I prefer to not broadcast my router despite having security encryption on, so am I missing a setting or something on the SGN, or is this the only way for wifi to work properly.

GN do not compatibility netgear wireless router

i found out the GN do not compatibility with some netgear wireless router...the issue is wifi disconnect after screen lock..i have netgear wireless router model:WNR612V2 and wndr3800..both of them have same issue with my GN..i also have other dlink/tp-link/asus wireless router...and they work fine with my gn....i tried recovery factory setting...also tried flash 4.0.4 and 4.1.1 android version...still same issue... anybody has same issue like me? or found out how to fix it?..TKS for any help...and forgive me poor english...TKS a lot!...
No issues with wndr3700 here.
On your gnex, go to setting gas, WiFi, then press the menu button go to advanced and check the WiFi sleep policy. Make sure it's set always on "keep WiFi on during sleep"
Galaxy Nexus GSM
Have wnr 1000, works perfectly...
Sent from my Galaxy Nexus using xda app-developers app
nxt said:
No issues with wndr3700 here.
On your gnex, go to setting gas, WiFi, then press the menu button go to advanced and check the WiFi sleep policy. Make sure it's set always on "keep WiFi on during sleep"
Galaxy Nexus GSM
Click to expand...
Click to collapse
already set "always on"...never change from got GN...so i don't understand why i got this issue with all my netgear router...my dlink/tp-link works fine...but they all broken...thats why i replace them to netgear...:crying:
One quick thing to look at, that seems to pop up now and then, what's your DHCP lease set to? Setting to '0' (that should be forever) doesn't work as well for some chipsets it appears. If you just have bad luck getting/keeping a lock on your router, try changing the dhcp to something else, 2 weeks ish? Play with it.
Might be something else entirely, but after having seen this 3 times now, it's worth a bash.
Jyveafk said:
One quick thing to look at, that seems to pop up now and then, what's your DHCP lease set to? Setting to '0' (that should be forever) doesn't work as well for some chipsets it appears. If you just have bad luck getting/keeping a lock on your router, try changing the dhcp to something else, 2 weeks ish? Play with it.
Might be something else entirely, but after having seen this 3 times now, it's worth a bash.
Click to expand...
Click to collapse
TKS for replay...seems netgear wndr3800 not allow change the dhcp lease set...there are not option about dhcp lease set...and as my custom...i have set the gn as a static ip...so it may not be effect to the dhcp lease set...both wnr612 v2 or wndr3800...all of them not have option to set dhcp lease...
What type of connection are you using on the wndr3800?
2.4ghz, 5ghz?
And what channel, since you have two routers, make sure they're on different channels and opposite, set one to 1 and the other 11 or 6.
Also what type of security? wep? wpa2?
Try using 2.4ghz, i found the 5ghz isn't very strong/good with gnex.
Also you can try with NO security and see if it works better.
...
worse comes to worse, reset your wndr3800 back to default and regular dhcp no static, no custom settings for anything and go no security on wifi or go wep.
...
Also, since you have 2 routers, you have them set so that only 1 is doing the dhcp and the other is turned off right? you can't have 2 routers doing dhcp.
nxt said:
What type of connection are you using on the wndr3800?
2.4ghz, 5ghz?
And what channel, since you have two routers, make sure they're on different channels and opposite, set one to 1 and the other 11 or 6.
Also what type of security? wep? wpa2?
Try using 2.4ghz, i found the 5ghz isn't very strong/good with gnex.
Also you can try with NO security and see if it works better.
...
worse comes to worse, reset your wndr3800 back to default and regular dhcp no static, no custom settings for anything and go no security on wifi or go wep.
...
Also, since you have 2 routers, you have them set so that only 1 is doing the dhcp and the other is turned off right? you can't have 2 routers doing dhcp.
Click to expand...
Click to collapse
TKS for you replay...both 2.4g/5g..yes..5ghz isn't very strong/good..and i test every possiable setting...include no secuirty/wep/wpa/wpa2...dynamic ip/static ip...nothing change...
i have 3 netgear router..2xWNR612v2..1xWNDR3800... 3800 is a host router...612 connect to 3800 via wire...because there is low signal in the corner of my house..so i use wds to make it stronge...but 3800 only support no/wep to Encryption...and 612 can use wpa/wpa2..and i set the 612 in channel 1...3800 can support auto select the best channel...i used wifi Analysis software to check the channel...in many time...3800 used different channel...so i think it isn't the reason for this issue..i tried independent test every router..got same issue...:crying:
Always worked fine with my 2.4ghz 802.11g (can't remember model#) Netgear router. Never had issues with other routers too.
icilymoo said:
i found out the GN do not compatibility with some netgear wireless router...the issue is wifi disconnect after screen lock..i have netgear wireless router model:WNR612V2 and wndr3800..both of them have same issue with my GN..i also have other dlink/tp-link/asus wireless router...and they work fine with my gn....i tried recovery factory setting...also tried flash 4.0.4 and 4.1.1 android version...still same issue... anybody has same issue like me? or found out how to fix it?..TKS for any help...and forgive me poor english...TKS a lot!...
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Click to collapse
i worked round it by not using DHCP on the phone, change it to manual setting and assign an IP (or keep the current setting) to the device (long press on your connected wifi, then choose modify; for some reason adding new connection only accept DHCP by default). need to do that at the router end as well, edit the lan setting and record the phone MAC address to that IP. someone on another thread mentioned, if my memory serves me right, that GNex can have wifi issue with some routers' DHCP setting, causing it to drop connection when new lease was issued, and this is the reason why i choose not to use DHCP.
TKS,I try it…hope it can work…
Sent from my Galaxy Nexus using xda app-developers app
Gnex takju stock + Netgear WNDR3700 (running DD-WRT) WPA2 PSK = Total failure to connect.
It was fine with ICS, but since the OTA it will not work despite trying every setting and factory reset.
it may cause by DD-WRT…i use netgear stock fireware…never try any 3rd fireware…
Sent from my Galaxy Nexus using xda app-developers app
I tried your suggestion,unfortunately,issue still…in my friend's coffe shop just now…gn wifi works fine with his tplink wireless router…received any push message/email fast under screen lock…so i still believe the issue cause by netgear router…or the setting with it…
Sent from my Galaxy Nexus using xda app-developers app
seem i found out why this issue comes....
the GN can connect to all dlink/tp-link wireless router and never disconnect after screen lock...so i check the advance wirelees setting about three sets include netgear.dlink and tplink...i found the netgear has a few option you can set about advance wireless setting...the other two router have very detail setting about wireless...read the help text...i found the beacon peroid may cause this issue...default value is 100...so i tried to increase the value to 200..oops...the gn disconnect the wifi...and i can't receive any data...just like the email sync,weather sync,and google play push soft install...then i decrease the value to default..the wifi work fine,i can receive any data under the screen lock...then i continue decrease the value to 50/20..nice...no any issue...so i believe is the beacon peroid cause this issue...but the question is the netgear never has a option to let me change the bacon peroid value...so i will connect to the factory...hope they can fix it in the near future...
attachment: what is the beacon peroid
beacons are packets sent by a wireless router to synchronize wireless devices...specify a beacon period value between 20 and 1000 the default value is set to 100 milliseconds...
nxt said:
No issues with wndr3700 here.
On your gnex, go to setting gas, WiFi, then press the menu button go to advanced and check the WiFi sleep policy. Make sure it's set always on "keep WiFi on during sleep"
Galaxy Nexus GSM
Click to expand...
Click to collapse
i tried any possible setting..but nothing changed...can you post me your wireless setting in wndr3700...just like basic wireless settinng and advance wireless setting? ...TKS...
icilymoo said:
i tried any possible setting..but nothing changed...can you post me your wireless setting in wndr3700...just like basic wireless settinng and advance wireless setting? ...TKS...
Click to expand...
Click to collapse
My main router is my FiOS router, that does all the DHCP, I have one of the ports plugged into my WNDR3700's port (not WAN port), I use the WNDR3700 for all WIFI devices.
I have DHCP turned off on the WNDR3700
Basic Wireless Settings
Both 2.4GHz b/g/n and 5GHz a/n I have SSID broadcast on, and set to Up to 300Mbps.
2.4GHz set to Channel 03, and 5GHz set to channel 36
I use WPA2-PSK [AES] for both radios.
In Advance Wireless Settings, it's all default.
Both 2.4GHz and 5GHz are the same:
Fragmentation Length: 2346
CTS/RTS Threshold: 2347
Preamable Mode: Automatic
Transmit Power Control: 100%
That's it, I do have MAC Address Filtering too, but that shouldn't matter.
Again, everything else is default.
nxt said:
My main router is my FiOS router, that does all the DHCP, I have one of the ports plugged into my WNDR3700's port (not WAN port), I use the WNDR3700 for all WIFI devices.
I have DHCP turned off on the WNDR3700
Basic Wireless Settings
Both 2.4GHz b/g/n and 5GHz a/n I have SSID broadcast on, and set to Up to 300Mbps.
2.4GHz set to Channel 03, and 5GHz set to channel 36
I use WPA2-PSK [AES] for both radios.
In Advance Wireless Settings, it's all default.
Both 2.4GHz and 5GHz are the same:
Fragmentation Length: 2346
CTS/RTS Threshold: 2347
Preamable Mode: Automatic
Transmit Power Control: 100%
That's it, I do have MAC Address Filtering too, but that shouldn't matter.
Again, everything else is default.
Click to expand...
Click to collapse
TKS for your reply...every setting is same to yours...except the internet connect through by WNDR3800...my friend got another GN yesterday...and has the same issue in my house (he used tplink in his house,and work fine)...i used his GN do more test with my wndr3800 and wnr612...same issue...
i'll try do most test again and again...
again...TKS for your help...

wpa2 issues

anyone else not able to connect to a wpa2 wifi network?
mine connects but there is no internet..>.>
figured out my own issue, apparently my router was giving my phone a different ip than the phone wanted, so all ihad to do was assign the ip my phone wants from the router manually.

WiFi dropping out unable to reconnect

I'm having problems with WiFi on my 5x. The connection drops intermittently and refuses to reconnect. When I go into the WiFi settings it shows "authentication problem" although the settings have not changed. Sometimes it will reconnect after 10-15 minutes. Rebooting the phone always resolves the problem.
I have both a 2.4ghz and 5ghz access point (dual band router). The phone has problems connecting to both. I have other devices connected to the same access points working fine when the 5x disconnects.
I've also noticed the WiFi connection reporting no internet connection on and off as well, but again other devices are connected just fine.
Is anyone else having similar problems?
My Wi-Fi works flawlessly. That said, I encourage you to update the firmware on your wireless access point/router and see if that resolves the issue. If not, you can try using the legacy DHCP client on your phone by going into Settings, Developer options and turning it on there under Networking.
Good luck.
I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.
update
jeffmhasty said:
I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.
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@jeffmhasty , any update? I have the same issue. Unfortunately I have to reboot my Nexus to fix WiFi connection. Tried legacy DHCP client, tried disable IPv6 connection, nothing helps.
I have router with openwrt too.. Thanks for reply.
Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.
jeffmhasty said:
Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.
Click to expand...
Click to collapse
@jeffmhasty I found fix from Openwrt developers- it looks like there is/was an issue with Atheros driver in combination with Qualcomm chipset in Nexus 5X, look at here:
https://dev.openwrt.org/changeset/47469
https://dev.openwrt.org/ticket/20854
https://dev.openwrt.org/changeset/47984
I am facing the same issue of WiFi connection dropping. I observed this after turning off the WiFi scanning under the location setting.
Re-enabling the scanning fixed the issue.
Can anybody explain this behavior?
Also I want to turn the WiFi scanning off and still not get a connection drop.
How do i achieve it?
Sounds like same problem I'm having. I have an archer C5 at home and and Linksys E3000 at work that I have problems with. It seems to have only started since the 6.0.1 OTA. My wifi seems to connect fine, but sometimes shows the limited connectivity warning.
I've just started having this problem as well. I agree, it seems like it's started with the recent security patch (was that 6.0.1?). Mine gets stuck saying it's trying to get an IP address, so presumably something in the DHCP aquisition. I have 3 different APs in my house, but only one is responsible for issuing addresses. That is an Asus RT-N66U running Tomato USB.
It had to be the last ota update that's when it started for my ...kicking me off networks I've been on everyday including my home router ....I do not believe the router is the issue at all ....its the software in our phone
Sent from my Nexus 5X using XDA Free mobile app

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