UK Pricing - 64GB model - Pixel C Q&A, Help & Troubleshooting

Did anyone place a day one UK order? I picked up the 64GB version but there seems to have been a pricing error, which has now been corrected from £549 to £479 (still a long way off the US$ price). I've called Google Store support, which is still pretty awful - friendly but no ability to help on the spot. It sounds like something that should be fixable without returning the device and placing a new order, but given the Google Store who knows...
Just a heads up for anyone else who placed an early order. I'll confirm once they come back to me by email to confirm what needs to be done.

PriyanPhoenix said:
Did anyone place a day one UK order? I picked up the 64GB version but there seems to have been a pricing error, which has now been corrected from £549 to £479 (still a long way off the US$ price). I've called Google Store support, which is still pretty awful - friendly but no ability to help on the spot. It sounds like something that should be fixable without returning the device and placing a new order, but given the Google Store who knows...
Just a heads up for anyone else who placed an early order. I'll confirm once they come back to me by email to confirm what needs to be done.
Click to expand...
Click to collapse
http://forum.xda-developers.com/pixel-c/general/uk-buy-64gb-version-549-00-t3267838

Related

Where's my SatNav software? Just upgraded to Orbit...it should be here?!?!

Hi,
Am I missing something here? Just upgraded to xda Orbit. All working lovely jubbley.
But....no SatNav software (CoPilot I think should come free with it). There's nothing in the box except the usual stuff....unless I'm being really stupid and it's right under my nose?!?! Where should it be??!?!
Anyone? Or am I not entitled to the free software as I am not a new customer?
Any light shed most appreciated.
I think o2 only gave away Copilot on the higher tariffs, otherwise you had to pay for it.
Possibly, but I'm on £50 / month.
Plus it says nothing about it on the website: https://shop.o2.co.uk/phone/O2/Xda_Orbit_-_Sat_Nav
Have they just forgotten to put it in the pack? Should it come in the normal box or in a seperate box?
Anyone know?
HPJ said:
Possibly, but I'm on £50 / month.
Plus it says nothing about it on the website: https://shop.o2.co.uk/phone/O2/Xda_Orbit_-_Sat_Nav
Have they just forgotten to put it in the pack? Should it come in the normal box or in a seperate box?
Anyone know?
Click to expand...
Click to collapse
Its not preinstalled on your memory card is it?
No....but have found an answer.
Looked on another forum and saw posts detailing NO CoPilot software unless you order online.
I am an o2 select customer (as most are I think anyway....) so used the phone to upgrade.
Well unhappy about this, but then again, I love a good argument (esp with o2), so watch this space, will have my free software by the end of tomorrow if it kills me!!
Thanks for any help given, and if anyone has any ideas about how to get this freakin software it would be most appreciated.
HPJ said:
Possibly, but I'm on £50 / month.
Plus it says nothing about it on the website: https://shop.o2.co.uk/phone/O2/Xda_Orbit_-_Sat_Nav
Have they just forgotten to put it in the pack? Should it come in the normal box or in a seperate box?
Anyone know?
Click to expand...
Click to collapse
They send it out separately so may arrive in the next few days. But if I was you I'd ring them up and find out for sure. On a £50 tariff you're definitely entitled to a free Copilt. The Copilot pack should include memory card, CD, car charger and car mount.
Great, thanks for the heads up! Think I will go easy on them at first then!!
HPJ said:
Looked on another forum and saw posts detailing NO CoPilot software unless you order online.
Click to expand...
Click to collapse
Not quite true. Online gave away copilot on any tariff, but have now changed to the same as the high street where you get it free on the higher tariffs only. Ring them and get it sorted.
I upgraded over the phone but am an online customer (billing done online as opposed to paper statements sent thru the post each month). I got everything bundled into 1 box, should be 1 o2 branded box for the phone and a separate one for the Co-Pilot stuff.
Spoke to o2 this morning. Apparently I am eligible for the CoPilot, however o2 had neglected to order it....no surprise really.
Anyway, its on order and will be with me shortly...again, apparently....!!
Will keep you update,
Thanks.
Many thanks...due to this topic I called O2 and suprise suprise they found the Co-Pilot software in the store I should have got free. Went straight down and got it....thanks for the info.
Eoin
Had a right nightmare upgrading mine with O2 over the phone mate.
After the usual yes you will give me what I want conversation I got em to agree to including the copilot and the handset for free.
Phone turns up...... no copilot anywere.
Call to customer services, "no notes saying its included sir"
"well I suggest you listen to the call" I said. "I wanna speak to the bloke who upgraded me (insert time date and name of operator) "
He calls me back, makes his appologies and explains he's sending it out today. Turns up next day, on a MINI SD Card!!!!!
Called back (again) explaining the problem, rather miffed by now. "only one I can order " he says
(Me banging my head against the wall icon)
Finally get him to send me a Free Micro SD card to put it on, principle really as I'd already ordered a 2GB one
Just shows how sometimes the operators haven't got a clue! rant over LOL
Everyone be calm...I have received my CoPilot.....everyone can now relax!!
Only joking, but yes it is here.
So, in summary, o2 need a hefty nudge now and again. But we all knew that, didn't we?! If you ain't got your free software, a few well placed calls will do the trick.
End of thread methinks. Thanks for your help.

HD Dock $49.99 GVA - Bestbuy

Thought I'd post this in case anyone in the Greater Vancouver Area (Canada) might want a dock at a discount. The Metrotown Bestbuy has at least 2 more for $49.99. Might be on sale at the other Bestbuys, but I don't know. The sale price tag was printed on the 27th, and I bought it yesterday. There was no posted end date for the sale. Who knows, maybe they're trying to get rid of them.
I wasn't planning on getting one, but I wanted another adapter for work and when I saw this, I figured I could take the stock adapter to work and use this at home.
Now that I have it, I actually like it quite a lot. Besides Webtop, it has a second mode just for viewing pictures, videos, and playing music. Comes with a small remote just for that mode.
Works well with my DiNovo keyboard in webtop. Also neat that it becomes a kind of touchpad/keyboard if you don't have any input devices at hand.
And for a phone to be able to do flash over my 1080p tv and do it quite smoothly is pretty impressive to me.
I'm actually much more tempted to get the lapdock after playing with this.
you have a link? maybe its in the flyer for your area? i just checked bestbuy.ca and its listed at 99.99.
neotekz said:
you have a link? maybe its in the flyer for your area? i just checked bestbuy.ca and its listed at 99.99.
Click to expand...
Click to collapse
No, it's neither posted on their website or anywhere else that I saw. It was just by chance that I happened to be there. The yellow price tag on it says something like, "49.99 - 50% off original price of $99.99". This is why I don't know whether the other Bestbuys have it on sale, since it isn't posted.
Since I only saw two at the Metrotown one, if you want it, I'd suggest you go as soon as possible.
*edit*: Ha, oops, I just noticed you're in Ottawa, so obviously you're not going to go as soon as possible...
I bought 1 and there is still 1 left at this particular Best Buy (Burnaby Metrotown).
i just picked one up yesterday, the sales rep was surprised to see it on sale too. thanks maledyris
neotekz said:
i just picked one up yesterday, the sales rep was surprised to see it on sale too. thanks maledyris
Click to expand...
Click to collapse
Nice! So I guess that means it's on sale across the country. I find it kind of unusual that they don't advertise it, either in the flyers or on the website.

[Q] Xperia Play R800 SD Card Slot Module replacement

hello everyone
I have bought a used Xperia Play that has a defective SD card reader and i cant seem to get a hold of the seller. everything is working except for the sd card reader. when i opened it up, I found out that the module is broken. I looked on Ebay and found what I need, only to discover that the seller doesnt ship to Canada. Does anyone know somewhere else I can get this item from?
here is the link: ebay.com/itm/OEM-SONY-ERICSSON-XPERIA-PLAY-MICRO-SD-CARD-PORT-PARTS-FIX-R800-USA-/130590488389?pt=LH_DefaultDomain_0&hash=item1e67ccb745#ht_895wt_932[/url]
thanks
That link seems to give a "page not found" error
Think he means this link. I just copied the Sony part all the way to the end.
http://www.ebay.com/itm/OEM-SONY-ER...389?pt=LH_DefaultDomain_0&hash=item1e67ccb745
Yes thats the one im talking about. Unfortunately he doesnt ship to canada, and he is the only person i found who sells it. If anyone knows where to get one like this, PLEASE tell me/us where to get it.
thanks in advance
May not be a solution for you, but if you happen to have a friend in the US, you could have him receive it then send it to you.
did you try messaging the seller and asking him if you paid the full price for shipping if he would make an exception?
man i'm wishing i lived in the US right now lol. Is there some kind of OEM parts website that sells it? I dont want to send it back to Sony because I know they'll charge me a mind boggling price. also BTW, when i plug in my headphones no sound comes from them, but the sound keeps coming out of the speakers. does anyone know anything about that?
thanks for the help
JasonKnight said:
did you try messaging the seller and asking him if you paid the full price for shipping if he would make an exception?
Click to expand...
Click to collapse
I tried but ebay wont let me message him, saying that he cannot reply
guys please bump this thread so that people who know about this can give us info.
bump
bumpe....bump....bump
I've got the same issue. Some dumba$$ duped me into trading a brand-new mint condition Blackberry 9810 for a VG condition Xperia Play - which at the time seemed like a perfect trade to me because I wanted an Android device... and the gaming aspect was intriguing. Little did I know that the SD card was fubar, and this guy didn't bother to tell me. So of course, I test everything except the card slot, and when I try to contact him again after the deal was made - he's vanished. His last reply to me? "Move on, sorry"...
I need to find a way to fix this, or find someone who can fix this (I'm not overly good with my hands, especially not on smaller parts).
Any help anyone can give me, or if the OP found a solution, and could post it here, that would be great.
I'm in the Toronto, Ontario, Canada area (which I believe the OP was as well - what does that say about the quality of the people trading phones around here?)
Thanks in advance.
Jay
blingham said:
I've got the same issue. Some dumba$$ duped me into trading a brand-new mint condition Blackberry 9810 for a VG condition Xperia Play - which at the time seemed like a perfect trade to me because I wanted an Android device... and the gaming aspect was intriguing. Little did I know that the SD card was fubar, and this guy didn't bother to tell me. So of course, I test everything except the card slot, and when I try to contact him again after the deal was made - he's vanished. His last reply to me? "Move on, sorry"...
I need to find a way to fix this, or find someone who can fix this (I'm not overly good with my hands, especially not on smaller parts).
Any help anyone can give me, or if the OP found a solution, and could post it here, that would be great.
I'm in the Toronto, Ontario, Canada area (which I believe the OP was as well - what does that say about the quality of the people trading phones around here?)
Thanks in advance.
Jay
Click to expand...
Click to collapse
Hi
The weird thing is that almost exactly the same thing happened to me, except that I paid cash. Anyways, after about two months of searching on the net, I managed to fix the phone up. I kept looking online for just the SD Card Reader itself, but couldnt find anything at all. So, I had to go hunting for a damaged xperia so I can use parts out of it. After a lot of searching on kijiji, ebay, etc, I found one with a broken screen on kijiji in Niagara Falls, so I contacted the seller and had him ship it to me (I got lucky on that lol), and paid him via paypal. Then, I swapped the motherboards between my phone and the broken one because the sd card reader is sort of soldered onto the motherboard, and I have very twitchy hands, so I decided not to mess with anything and just swap the whole thing. After that, I sold the broken one (which has my old broken motherboard in it) on Ebay for parts. Anyways, the point is to buy another xperia with a broken screen or something and swap motherboards, and for that you need alot of patience because you can barely find any parts for the xperia play on the net. Or, just deal with what happened and sell your phone on ebay as is for parts. Good luck
Lol I actually live in Ottawa but I bought the device while I was visiting some relatives in Toronto, says a lot about the quality of people selling phones in toronto.
one last thing, if you're going to buy a broken phone for parts, make sure its GSM , not CDMA.
I wanted to know if its easy to repair the sd card module on the xperia play the one i have is a at&t model 4g yeah the sd slot doesnt detect my micro sd i have a bunch of working micro sd cards thats why i was asking does it clip off or does it require soldering

Htc one X - major issues - International phone...

Well, it was bound to happen eventually.... I have a bad phone it seems. A long story short is the wifi radio is kicking out my carrier signal, I have a yellow burn in on the bottom left hand corner of my screen... and my headphone jack is a HUGE hassle, to get it to acknowledge any headphones... it takes me anywhere from 20 seconds to 3 minutes to get it to work.... I did all the normal stuff, but I am certain most of it is hardware related.
Has anyone dealt with this before? I am sure I am in for a world of inconvenience.... however, I am not sure where I start (handtec, HTC UK, etc).... the phone is less then a month old, ordered April 22. I spoke with HTC in the US and they said I could send it there for repair... but I would be paying the shipping to there, dealing with border delays and awaiting repair.... (which might be better then shipping to the UK).... but I have never dealt with this before, so before I do anything... I thought I would check around and see what my best options are. I live in Canada and I ordered it from handtec UK.
Thanks in advance
My 2nd One X (bought in Australia, Optus handset) has no faults at all (fingers crossed).
Mr.Kakarot said:
Well, it was bound to happen eventually.... I have a bad phone it seems. A long story short is the wifi radio is kicking out my carrier signal, I have a yellow burn in on the bottom left hand corner of my screen... and my headphone jack is a HUGE hassle, to get it to acknowledge any headphones... it takes me anywhere from 20 seconds to 3 minutes to get it to work.... I did all the normal stuff, but I am certain most of it is hardware related.
Has anyone dealt with this before? I am sure I am in for a world of inconvenience.... however, I am not sure where I start (handtec, HTC UK, etc).... the phone is less then a month old, ordered April 22. I spoke with HTC in the US and they said I could send it there for repair... but I would be paying the shipping to there, dealing with border delays and awaiting repair.... (which might be better then shipping to the UK).... but I have never dealt with this before, so before I do anything... I thought I would check around and see what my best options are. I live in Canada and I ordered it from handtec UK.
Thanks in advance
Click to expand...
Click to collapse
Well,bad luck but it is a faulty unit it seems.Why don't you contact the guys where you bought it from and ask for a return?I guess they can replace your phone with a new one and it's much more simpler (and cheaper) than to wait that much to send it to US,get it repaired,pay the shippment..etc.
I did open a support ticket at handtec, but being a weekend.... I expect to wait until monday!
thx
Mr.Kakarot said:
I did open a support ticket at handtec, but being a weekend.... I expect to wait until monday!
thx
Click to expand...
Click to collapse
Well i think this are the only solutions you have...even talk to handtec to give you a replacement,or you can talk to HTC,maybe they give you a replacement instead of repairing this one?I mean,i don't know how HTC does it but when i had a Nokia i send it to Finland and in a week they've send me a brand new one.
did handtec respond to you?
mikemoe said:
did handtec respond to you?
Click to expand...
Click to collapse
yes, they said this in an email
"Thank you for your email.
Prior to returning the device please ensure a hard reset is attempted and the device is then again checked for the fault, if you are unsure how to do this then do not hesitate to email us and we can help you with this.
Please note if a reset has not been attempted it may cause further delay once your item is back with us.
If this does not resolve the issue you will need to download the Returns form using the link below to complete and reply back to this email with the saved form attached.
Please fill in all relevant details so we can get your return authorised and have this dealt with quickly.
Returns Form Link: http://www.handtec.co.uk/rma_form.doc
Please see the link below for further details regarding our returns procedure -
- http://www.handtec.co.uk/page.php?xPage=returnsdetails.html
Thanking you in advance
If you have any further questions or concerns, please do not hesitate to contact us by replying to this ticket.
As always, it is our pleasure to assist in any way possible!
Thank you
Handtec Customer Services
www.handtec.co.uk
"
so the weird part of it all, my beats headphones work perfectly in other devices, each and every time.... however, if I use my apple headphones in the htc one x, it works each and every time.... makes no sense at all, it is like the design of the headphones and phone do not line up or something?!
Oh well, I also have to ship it to them, wait for them to repair and send it back.... but I still think this will be faster then dealing with the us/border delays. Anytime handtec ships me a phone, I get it in 2 days.

1saleaday Lapdocks (Again) ~$60

For anyone still looking to snag one, http://1saleaday.com/ has the lapdock for sale again. $54.99, plus what I would imagine is their standard $5 shipping.
Edit---------
As mentioned by pre4speed, they decreased the rice by $5. Curious -- I have never seen them do that on their site before.
When will these sales be available outside the US ?
NM...............n00b moment!
Just received mine today. Opened it up to discover it has a UK keyboard... ಠ_ಠ
Ill get mine tomorrow and let you know whether mine is uk as well, hope we didnt get fooled
Yea, sure hope this wasn't a common thing. Emailed support though. I don't recall seeing anything in the description about it being a UK version.
It doesn't affect too much on the layout, but it is a bit annoying. I'll post back if/when I get a response from them.
yup uk keyboard
Good News
Well, I have good news. It would seem that they are accepting returns on the webtops with a UK keyboard. The email seems like it might be just a script/automated message, but it should work.
I received the following email:
XXXXXX replied:
Thank you for contacting 1saleaday,
I am truly sorry to hear that you have encountered a problem with your order.
Please feel free to send the order back for a replacement.
Your order number serves as your RMA number.
To ensure a quick return process, please be sure to fill out the Return Request form (link provided below) and send it back with your package. Forms without order numbers and purchase dates can take 14 extra business days to process. If you are unsure of your order number or the date of your purchase, please let me know and I will provide that information for you.
Please send your package to:
XXX_Not sure if they want this out there_XXX
For future reference, please be sure to retain your return tracking number as it may be needed to expedite the return process.
I would recommend using a shipping carrier that provides tracking.
Thank you,
XXXXXXXX
sup guys got mine today, using it now. Didn't even notice the keyboard thing till i saw this thread.(smh..it said it on the box) look like its a common thing. other than the "@" and "2" functions being switch around everything is good. i think i'm going to stick out and don't bother trying to get a exchange plus itook the stickers of already (feel like the uk version is probably the only one they have)
Yea, that's what worries me. Also, it's not going to be exactly cheap to send a box of that size that weighs 5 lbs. I think I'm going to reply back to them to make sure I'm not going to waste time & money on getting the same thing.
Sent from my Motorola Atrix 4G using XDA App
just going to keep it. not worth the trouble to ship back
I need a lapdock!! Why do I always arrive late to the party
Same here, UK keyboard, here is some help...
Yes, the 2/@ key but also others such as \ and # keys. Check here for layouts.
http://en.wikipedia.org/wiki/File:KB_United_Kingdom.svg
http://en.wikipedia.org/wiki/File:KB_United_States-NoAltGr.svg
http://en.wikipedia.org/wiki/Keyboard_layout
Got another email from them. It seems that upon request, they will provide shipping labels. So if you were debating it on the fact that shipping it back will cost you, just send support an email.
thanks but was mostly worried about them not having the us keyboard version(which Im started to believe is the case) and making me send it back for no reason. After 3 days im loving this thing and can wait for ICS update w webtop 3.0
onesaleaday has it on sale again (via Newegg.com). looks like model #9SIA0MC0B56334. can someone that has received one check the model number so that it can be confirmed if US or UK layout. Looks like the "other model 3 is 9SIA0MC0932943. I went ahead and put it on order, but might cancel if someone confirms this is not US model. I think it is not, as the latter model # is out of stock.
while trying to find out which KB this has, I found another link from 1saleaday to http://bensoutlet.com/products/motorola-lapdock-atrix-4g they also list it @ $59.99.
also I sent an email to 1saleaday asking them to confirm which KB for item on sale.
update sent email requesting info on keybrd in stock. It was forwarded to someone else who replied asking what i wanted (request was in email she was forwarded, and in turn responded to me on). Final response was "We can not guarantee that the keyboard will be either US or UK". I will not do biz with these folks after dealing with them and also from reading all the probs other folks had with their service.
Yea, they gave me the same thing when I sent mine back. We can't guarantee that there are US keyboard ones in stock. Got a refund, and I don't think I will be ordering from them any time soon.
Just head to ebay or Amazon. Surely a few more dollars to guarantee a US keyboard is worth it. As for me, I'm going to hold off until webtop 3.0 comes to purchase a new one.
Sent from my MB860 using xda app-developers app
Oh you guys had me scared. I did end up getting a UK keyboard version, but that's just the labels on the keys. Shift + 2 still gets me @ instead of ", for example. So unless you intend to use the lapdock for learning how to type, it won't be a problem.
---
Deafcyclist said:
I don't understand, is $60 price unusual for the lapdock? I've been keeping an eye on this amazon listing for $60.48 for the last month (waiting for birthday money to purchase it) and I have not seen the price changes.
http://www.amazon.com/AT-Laptop-Dock-Motorola-ATRIX/dp/B004M17D62
Click to expand...
Click to collapse
that's a decent price. normally about $100 with shipping. you might want to check which model they have (UK or US).

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