Can't install or update apps in Google Playstore - One (M8) Q&A, Help & Troubleshooting

Hi
I've had this problem for a few days now. I've tried all the Googled fixes: cleared caches and data on Playstore and Google Play Services; disabled/enabled the same; deleted Google accounts and reinstalled; checked date & time ok; checked for disabled apps. Sometimes I get error message 495; sometimes I don't--in this case the download bar just continuously runs.
What am I missing, please?

Related

Google Play - Cannot install Apps "Error processing purchase"

When I click, Accept & Download when trying to install an app from the phone, I get, "Error processing purchase". This happens on free apps & paid, I tested.
Also, if I'm on the web version of Play Store, and select install, nothing happens.
Any suggestions?
Have you tried clearing app cache and data?
Sent from my Galaxy Nexus
No, I read some stuff about that, but not sure how to go about doing this?
Settings - apps - Google play - make sure everything is clear.
Sent from my Galaxy Nexus
Found the settings, but still having issue.
There are a few different things you can try:
1. Clear cache/data on just Downloads + Download Manager.
2. Clear cache/data on just Google Play Store.
3. Clear cache/data on Play Store + Downloads + Download Manager.
4. Uninstall Play Store updates.
5. Wait a few days (sometimes if it's on the server side things just need to timeout and then they'll work again).
If those fail there is one other I stumbled upon when I was getting Error -101 trying to download/update apps (I also had incorrect Installed Apps numbers showing) after the IMM76I update:
6. Remove your Google account from Accounts & Sync. Readded and everything should show up and work again!
That even fixed a FC I was getting from gapps related to Browser Sync. Worth a shot! Good luck!
If I select Uninstall Updates, it seems to uninstall Google Play. Is there a download to get it back?
Nevermind, I see what the deal is,
uninstalling the market actualizations and leting it update again solved the proble for me

[Q] Google Play Store installation problem

I have a Samsung Galaxy Ace S5380i running on android 2.3.6. I have already rooted my mobile and transferred most of the applications on SD card to clear some internal space. I actually also deleted Google Play services, Google Play Books and Gmail as I am not using them. All other apps I re-installed such as Google Maps are OK apart from Google Play Store. It was initially showing No connection Retry.
I tried some methods posted on the website but nothing works. I tried clearing data and force-stopping the app, then reboot but after a while the app crashed when I tried downloading an application. I got this message: "The application Google Play Store (process com.android.vending) has stopped unexpectedly. Please try again"
I wiped also cache through the system reboot but I had the same problem but also sth strange happened, Google Play Books app re-appeared in my menu.
I tried also deleting hosts.txt from \system\etc folder and even editing it as suggested (There was only one line on my hosts.txt: 127.0.0.1 localhost):
127.0.0.1 localhost
#74.125.93.113 android.clients.google.com
but I had the same problem after a while.
I finally tried changing my Google account password and this helped only for a little bit as I got the same message. I get this message even when I am trying to download an app from the web version of Google play.
Can somebody help me please? Any ideas?
mariostatm said:
I have a Samsung Galaxy Ace S5380i running on android 2.3.6. I have already rooted my mobile and transferred most of the applications on SD card to clear some internal space. I actually also deleted Google Play services, Google Play Books and Gmail as I am not using them. All other apps I re-installed such as Google Maps are OK apart from Google Play Store. It was initially showing No connection Retry.
I tried some methods posted on the website but nothing works. I tried clearing data and force-stopping the app, then reboot but after a while the app crashed when I tried downloading an application. I got this message: "The application Google Play Store (process com.android.vending) has stopped unexpectedly. Please try again"
I wiped also cache through the system reboot but I had the same problem but also sth strange happened, Google Play Books app re-appeared in my menu.
I tried also deleting hosts.txt from \system\etc folder and even editing it as suggested (There was only one line on my hosts.txt: 127.0.0.1 localhost):
127.0.0.1 localhost
#74.125.93.113 android.clients.google.com
but I had the same problem after a while.
I finally tried changing my Google account password and this helped only for a little bit as I got the same message. I get this message even when I am trying to download an app from the web version of Google play.
Can somebody help me please? Any ideas?
Click to expand...
Click to collapse
Play Store needs the Google Play services (GMS) & Google Services Framework (GSF)!
You deleted them, so its your own fault.
Reinstall Play Services should fix it.
restore stock rom using odin and dont delete the files madron said and you should be good to go!
Problem solved
Mardon said:
Play Store needs the Google Play services (GMS) & Google Services Framework (GSF)!
You deleted them, so its your own fault.
Reinstall Play Services should fix it.
Click to expand...
Click to collapse
I didn't uninstall GSF, just GPS. However I found the solution to my problem. I downloaded GAPPS and flashed them, thus removed previous installation of Google Play Store and the rest of gapps. Immediately after rebooting my mobile, it started looking for updates. I uninstalled again the Google Play Services and everything works fine just to free some more space. The only difference is now that Google Play Store is installed in the internal phone memory and I don't intend to move it to the SD card again.
mariostatm said:
I didn't uninstall GSF, just GPS. However I found the solution to my problem. I downloaded GAPPS and flashed them, thus removed previous installation of Google Play Store and the rest of gapps. Immediately after rebooting my mobile, it started looking for updates. I uninstalled again the Google Play Services and everything works fine just to free some more space. The only difference is now that Google Play Store is installed in the internal phone memory and I don't intend to move it to the SD card again.
Click to expand...
Click to collapse
TIP: if you struggle with memory problem then you can move some essential apps like Google Play Store, G Maps, YouTube etc.
Just when you update an app from Play Store, lets say you update G Maps, you got 2 Google Maps in your device that lack your memory.
The first one Google Maps is in your system by the Rom and the second one is in your Root "Data/App/" (which is your Internal Memory).
So I suggest you to move all essential apps from Data/App to System/App and remove old apps which are outdated in your system. After that reboot and enjoy with your free memory.
Whatsapp will not work on my galaxy ace, it is in a perpetual loop asking if it can backup to google drive via my gmail account. I repeatedly answer yes, but then it asks me to install Google Play Store. I thought GPS was installed - checked applications and yes it is. I try to "skip" this step as this is an option, but just go round in a perpetual loop with whatsapp. I have uninstalled and reinstalled whatsapp - several times now for it to repeatedly ask for me to install Google Play Store. In desperation, I have just uninstalled GPS, and am now trying to re-install it.
I keep getting messages that "this browser is no longer supported" and a link to "Google Play Store app" which fails and connection times out every single time. What do I do? (Step by step instructions required!)

[SOLVED]Google Play 403 Error

Hi
I have two accounts that I use on my devices. On one account, I face 403 error, this application can not be downloaded for some apps but if I download the same by swaping accounts, I seem to download fine!
I remember using contact fix from google play due to problems with contact sync. Contact sync did its job!
It was a known problem in ROM that I flashed in one of my device; however, afterwards, I seem to get this error on specific apps like Viber on every device I use.
WHAT WORKED FOR ME
-Delete all gmail accounts from settings
-Clear app data of google play store, google framework, play services,google account manager from settings=> All apps
- Downgrade play store by uninstalling google play store apps
- delete host file from device/etc/host.text (Needs root)
- restart
-try to add account again from settings (not from Google play)
- see if google play works or gives no connection error
-in case of no connextion error, delete google account and add again!
- Works like a charm!
Hnk1 said:
Hi
I have two accounts that I use on my devices. On one account, I face 403 error, this application can not be downloaded for some apps but if I download the same by swaping accounts, I seem to download fine!
I remember using contact fix from google play due to problems with contact sync. Contact sync did its job!
It was a known problem in ROM that I flashed in one of my device; however, afterwards, I seem to get this error on specific apps like Viber on every device I use.
WHAT WORKED FOR ME
-Delete all gmail accounts from settings
-Clear app data of google play store, google framework, play services,google account manager from settings=> All apps
- Downgrade play store by uninstalling google play store apps
- delete host file from device/etc/host.text (Needs root)
- restart
-try to add account again from settings (not from Google play)
- see if google play works or gives no connection error
-in case of no connextion error, delete google account and add again!
- Works like a charm!
Click to expand...
Click to collapse
Nope, doesn't work.

app not installed issue

i download my apps using both 1market and google play
1-most of 1market apps shows (app not installed) which wasn't appearing month a go
2-every time i download from play store it shows error 194 ive tried to clear play data and cache and removed my google account then restarted the device and the problem still there
my device is not rooted by the way
any thoughts ???plz help

Google sync error, app update and download failure

Hey guys,
After the latest update, I have been getting Google sync error, and then there's the play store error where I cannot download apps.
Sync and app downloads happen at their own time and have tried from clearing playstore services cache to resetting the phone to factory settings.
Hard reset works but the issue returns. Does anyone else have this issue? Please do comment
Update: Tapzo was the culprit app, deleted it and cleared the cache. Restarted the phone and everything works fine.
Check for high ad serving and invasive apps, delete them one by one, cleaning play store cache and restarting the phone each time. Once the app that's causing issues is deleted everything should work fine.
Huawei might fix this in an update if all of us effected complain.
With L09 -B432-C183 I have the problem synonymous. Despite new installation and factory reset
Deleted Tapzo and cleaned cache off of play store and play services. Everything seems to be working including google sync(manual) and app updates and downloads, but still under observation.
delete apps that have more ads and seek more access to your information ie., gallery, contacts etc.... delete one by one and each time clear cache and restart, some app will be causing the problem and once you find that app everything will be back to normal
This might help:
Go to settings - Advance settings - Backup and Reset- Network settings reset
Should resume downloads.
I had similar issue. Truecaller app was an issue. Uninstalling and rebooting helps but issue will be back as soon as I install Truecaller app.
Temporary solution after lots of logs sent to R&D team.
Go to Settings- battery - lock screen clean up.
Untick all apps (Close all option must be greyed out).
Switch on Airplane Mode for 15 seconds . Turn it off.
Turn on WiFi and downloads should resume automatically .
Have you tried clearing the Cache files in the internal Storage and rebooting your device?
Only if I had seen this earlier.
I have been having this for a long time. Lost a bunch of pictures after doing a hard resets.
Finally this heped. Thanks!
If you use Truecaller either uninstall it or give all permission and also secondary app launch, trust app etc.
Once you download anything from olay store if it gets stuck, just open Truecaller and play store will start downloading.
https://forum.xda-developers.com/honor-8-pro/how-to/update-b150-t3676611

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